Call Center Solutions, 1 Review, Address, Data & More

Efficiently Improving Your Bottom Line

Call Center Solutions provides businesses with dedicated call center services to improve the bottom line. With a proven track record of success, Call Center Solutions can help increase your revenue, provide exceptional customer service, and provide stable labor to decrease abandonment rates.

Min project size

Undisclosed

Hourly rate

Undisclosed

Employees

250 - 999

Locations

Montego Bay, Jamaica

Year founded

Founded 2018

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.5 /5

Most Common Project Size

Confidential based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Call Center Services HR Consulting Recruiting
Confidential
Dec. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Their work culture is impressive."

Feb 9, 2024

Director of Reservations, Brittain Resorts

Kristine McBride

Hospitality & leisure
Myrtle Beach, South Carolina
51-200 Employees
Online Review
Verified

Call Center Solutions provided recruitment services for a hotel reservation company. The team was responsible for hiring qualified candidates.

The new website is expected to increase the company's online presence. The client is satisfied with the work that the team has done so far.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Reservations of Brittain Resorts

Describe what your company does in a single sentence.

Contact center for hotel reservations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Call Center Solutions to accomplish?

Lower Abandonment Rates
Better quality candidates

SOLUTION

How did you find Call Center Solutions?

Referral

Why did you select Call Center Solutions over others?

Great culture fit
Company values aligned

How many teammates from Call Center Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Better recruiting options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

attrition is lower

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered and responsiveness is good.

What was your primary form of communication with Call Center Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their work culture is impressive.

Are there any areas for improvement or something Call Center Solutions could have done differently?

Improved communication, but new website will accomplish that.

RATINGS

5.0

Call Center Solutions

Efficiently Improving Your Bottom Line

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Call Center Solutions Reviews

Recruitment Services for Hotel Contact Center

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (3)

Call Center Solutions

Efficiently Improving Your Bottom Line

3 Locations

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Call Center Solutions Reviews

Recruitment Services for Hotel Contact Center

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (3)