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ISO certified global company with 18000+ customers

Flatworld Solutions (FWS) is a global company offering IT, Data Science, business consulting, and outsourcing solutions since 2002. The company was incorporated in 2004 with a focus on leveraging technology to help businesses streamline processes, enhance efficiency, boost productivity, improve effectiveness, save time, increase bottom lines, and negate global distances. Being in business for over 18 years, we are committed to ensuring that our clients reap the benefits of an increasingly connected world. Flatworld has earned its stripes through 14+ services for 18000+ global customers, generating millions in additional client revenue, and recruiting 5000+ employees who are efficient and enabled.
  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Bengaluru, India
  • Year founded
    Founded 2004

8 Locations

  • Bengaluru , India
  • Davao City , Philippines
  • Davao City , Philippines
  • Davao City , Philippines
  • Bengaluru , India
  • Bengaluru , India
  • Bengaluru , India
  • Bengaluru , India

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.6 /5

    What Clients Have Said

    Flatworld Solutions is noted for their cost-effective services, with project investments ranging from $1,500 to $70,000. Clients consistently highlight good value for cost and responsive communication, making them a favorable choice for various project sizes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 17 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Flatworld Solutions Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.6
    • Willing to Refer 4.7

    Top Mentions

    Review Highlights

    • Effective Communication and Follow-up

      Flatworld Solutions is commended for their effective communication and follow-up. Clients appreciate their availability and the proactive approach to keep them informed about project status and progress.

    • Cost-effective Solutions

      Clients appreciate the cost-effective solutions provided by Flatworld Solutions. The company offers good value for money, helping businesses scale operations without significantly increasing costs.

    • Expertise in Custom Software Development

      Flatworld Solutions is proficient in developing custom web and software applications, as evidenced by their work with clients from various industries, including education, tax consulting, and healthcare. Projects include Power BI reports, ERP systems, and mobile app designs.

    • Room for Improvement in Testing

      Some clients have noted that Flatworld Solutions could improve their testing processes. Issues discovered post-project suggest a need for more thorough testing before final delivery.

    • Effective Training Programs

      Clients appreciate Flatworld Solutions' effective training programs. The company ensures that their staff are well-prepared to handle client-specific tasks, contributing to successful project outcomes.

    • Strong Project Management Skills

      Clients consistently praise Flatworld Solutions for their project management, noting their responsiveness, timely updates, and professional communication. Weekly stand-up meetings, detailed reports, and clear timelines are common practices.

    Flatworld Solutions Reviews

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    Custom Software Dev & Business Services for Medical Group

    • Business Consulting Custom Software Development
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We're impressed with their depth of knowledge."

    Co-Founder, Medical Group
    Greg Naman
    • Healthcare
    • Southfield, Michigan
    • 201-500 Employees
    • Online Review 
    • Verified

    Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client.

    Web Dev & Support for Web Services Company

    • Web Development
    • Less than $10,000
    • Jan. - Mar. 2020
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    3.0
    Willing to Refer
    5.0

    “They did excellent work and met the timelines successfully.”

    Owner & Managing Director, Web Services Company
    Anonymous
    • Design
    • Australia
    • Phone Interview 
    • Verified

    Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites.

    Call Center Services for Spa & Wellness Gift Card Platform

    • Call Center Services
    • $10,000 to $49,999
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions has been extraordinary.”

    Business Dev, Spa Week Media Group
    Al Zecchini
    • Advertising & marketing
    • Manhattan, New York
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases.

    BPO Services for Digital Analytics Agency

    • $10,000 to $49,999
    • June - Sep. 2022
    4.0
    Quality
    3.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    3.0

    "Flatworld Solutions was reliable, results-driven, and highly motivated."

    Founder, Digital Analytics Agency
    Anonymous
    • Consulting
    • London, England
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources.

    Staff Augmentation for Cybersecurity Company

    • IT Staff Augmentation
    • $10,000 to $49,999
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to learn our solution with little input and support from us is very impressive."

    CTO, Cybersecurity Company
    Milton Mattox
    • Software
    • Scottsville, Virginia
    • 11-50 Employees
    • Online Review 
    • Verified

    Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements.

    Call Center Support for Healthcare Center

    • Call Center Services
    • $10,000 to $49,999
    • Dec. 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Flatworld Solutions does great work for us."

    Owner & Managing Partner, Gretna Medical Center
    Hai Nguyen
    • Healthcare
    • Gretna, Louisiana
    • 51-200 Employees
    • Phone Interview 
    • Verified

    A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls.

    BPO Services for Lawyer Referral Service Company

    • $50,000 to $199,999
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions has very talented and hardworking people.”

    Sales Manager, Resolvly LLC
    Ari Pollan
    • Legal
    • Boca Raton, Florida
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work.

    Call Center & Administrative Work for Insurance Agency

    • Back Office Outsourcing Business Consulting Call Center Services
    • Confidential
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “We’re most impressed with Flatworld Solutions’ knowledge and collaborative approach.”

    Manager, Great Northern Insurance Agency Inc
    Mary Knafl Johnson
    • Financial services
    • Chicago, Illinois
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client.

    Call Center Services for Real Estate Investment Firm

    • Call Center Services
    • Less than $10,000
    • Mar. 2022 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    3.5

    “Communications between teams are excellent. If we ever have a question, they act fast.”

    Owner, Real State Investment Firm
    Anonymous
    • Real estate
    • Seattle, Washington
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.

     

    Call Center Services for Marketing & Advertising Firm

    • Call Center Services
    • $50,000 to $199,999
    • May 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions will do a phenomenal job of training replacement resources.”

    Founder, lobbyTV
    Bhuvan Pasham
    • Advertising & marketing
    • Fort Worth, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

    Locations (8)

    201 - 250

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