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ISO certified global company with 18000+ customers

Flatworld Solutions (FWS) is a global company offering IT, Data Science, business consulting, and outsourcing solutions since 2002. The company was incorporated in 2004 with a focus on leveraging technology to help businesses streamline processes, enhance efficiency, boost productivity, improve effectiveness, save time, increase bottom lines, and negate global distances. Being in business for over 18 years, we are committed to ensuring that our clients reap the benefits of an increasingly connected world. Flatworld has earned its stripes through 14+ services for 18000+ global customers, generating millions in additional client revenue, and recruiting 5000+ employees who are efficient and enabled.
  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 2004
Average Review Rating
4.7
Total Reviews
23
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.7 /5

Focus

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    Locations (8)

    201 - 250

    Highly Rated Similar Providers

    Overall Review Rating

    4.7
    • Quality

      4.7 /5
    • Schedule

      4.8 /5
    • Cost

      4.6 /5
    • Willing to Refer

      4.7 /5
    See all 23 Reviews
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    Custom Software Dev & Business Services for Medical Group

    • Business Consulting Custom Software Development
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We're impressed with their depth of knowledge."

    Dec 7, 2022

    Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client.

    Web Dev & Support for Web Services Company

    • Web Development
    • Less than $10,000
    • Jan. - Mar. 2020
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    3.0
    Willing to Refer
    5.0

    “They did excellent work and met the timelines successfully.”

    Dec 6, 2022

    Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites.

    Call Center Services for Spa & Wellness Gift Card Platform

    • Call Center Services
    • $10,000 to $49,999
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions has been extraordinary.”

    Nov 29, 2022

    Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases.

    BPO Services for Digital Analytics Agency

    • $10,000 to $49,999
    • June - Sep. 2022
    4.0
    Quality
    3.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    3.0

    "Flatworld Solutions was reliable, results-driven, and highly motivated."

    Nov 21, 2022

    A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources.

    Staff Augmentation for Cybersecurity Company

    • IT Staff Augmentation
    • $10,000 to $49,999
    • Feb. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to learn our solution with little input and support from us is very impressive."

    Nov 14, 2022

    Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements.

    Call Center Support for Healthcare Center

    • Call Center Services
    • $10,000 to $49,999
    • Dec. 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Flatworld Solutions does great work for us."

    Nov 5, 2022

    A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone calls.

    BPO Services for Lawyer Referral Service Company

    • $50,000 to $199,999
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions has very talented and hardworking people.”

    Sep 23, 2022

    Flatworld Solutions provides BPO services to a lawyer referral service provider. They support lead generation and sales efforts, and the management team is in charge of training their agents to do their work.

    Call Center & Administrative Work for Insurance Agency

    • Back Office Outsourcing Business Consulting Call Center Services
    • Confidential
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “We’re most impressed with Flatworld Solutions’ knowledge and collaborative approach.”

    Sep 21, 2022

    Flatworld Solutions is handling an insurance agency's call center and backend administrative work. They're also tasked with handling outgoing marketing calls for the client.

    Call Center Services for Real Estate Investment Firm

    • Call Center Services
    • Less than $10,000
    • Mar. 2022 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    3.5

    “Communications between teams are excellent. If we ever have a question, they act fast.”

    Jul 25, 2022

    Flatworld Solutions provides call center services for a real estate investment firm. They’ve hired candidates to conduct calls inquiring real estate owners about selling their homes in some targeted areas.

     

    Call Center Services for Marketing & Advertising Firm

    • Call Center Services
    • $50,000 to $199,999
    • May 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Flatworld Solutions will do a phenomenal job of training replacement resources.”

    Apr 2, 2021

    Flatworld Solutions helped a marketing and advertising company to manage their CRM level-one support tasks, including call centers.

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