Contact hello.de AG
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hello.de handles the dialogue with your customers, in 13 languages, 24 hours a day, 365 days a year. We know the needs of medium-sized companies and start-ups with a large number of end customers better than almost anyone else. We speak your language, whether it's e-commerce, technical customer service or increasing sales via live chat. Together with you, we develop the right solution for your customers, tailored to you – tailored to your customers. Whatever the size of your business, you and your customers are of the utmost importance to us.
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Min project size
$100,000+
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Hourly rate
$25 - $49 / hr
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Employees
250 - 999
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Locations
Berlin, Germany
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Year founded
Founded 2013
2 Locations
- Berlin , Germany
- Berlin , Germany
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Virtual Assistant
- 100%
- Inbound Services
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- Customer Service Outsourcing
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Industries
- Financial services
- 25%
- Business services
- 20%
- eCommerce
- 20%
- Telecommunications
- 15%
- Automotive
- 5%
- Energy & natural resources
- 5%
- Government
- 5%
- Home Services
- 5%
Clients
- Midmarket ($10M - $1B)
- 90%
- Small Business (<$10M)
- 10%
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Our Story
We are hello.de: a 1,000+ people, owner-managed team blending expertise, empathy and data-driven operations across 7 EU sites (DE, BG, RO). Rooted in flat hierarchies, ISO/banking approvals and 25+ years’ industry know‑how, our specialists and managers deliver reliable, GDPR‑compliant outsourcing across telecom, e‑commerce, banking, finance, insurance, retail and more. Team spirit, respect, diversity and continuous improvement drive measurable client success (40+ projects, 900k contacts/month).
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Business Entity
| Business Entity Name | hello.de AG |
| Source | Common Register Portal of the German Federal States |
| Jurisdiction of Formation | Germany |
| Date of Formation | October 23, 2013 |
| Status | Active |
| Last Updated | October 1, 2025 |
| ID | HRB 156627 |
Credit Report Results
| International Credit Risk Assessment | Low Risk |
| Source | Creditsafe |
| Last Updated | October 1, 2025 |
Locations (2)
Contact hello.de AG
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