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A Better Way To Connect.

Since eVoice was founded in 2000, we have been dedicated to helping small businesses manage calls more efficiently, maintain a professional image, and empower our customers with the freedom to work from anywhere.

 

In short, eVoice is a better way to connect.

 

Cited by Inc. Magazine as one of the “Best Voicemail Management Services,” eVoice gives entrepreneurs and small businesses the flexibility they need to manage their communications on the go.

 

Free trial

4000 mins $79.99/mo

  • Undisclosed
  • Undisclosed
  • 250 - 999
  • Founded 1995
Total Reviews
27
Average Referral Rating
4.4 /5
Most Common Project Size

Focus

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    Evoice Review Insights

    Overall Review Rating

    4.5
    • Quality 0.9
    • Schedule 0.8
    • Cost 0.8
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Trustworthy and Dedicated

      Clients described Evoice as trustworthy and dedicated, emphasizing the company's commitment to customer orientation and reliability in service delivery.

    • Need for More Advertising

      One area of improvement suggested by a client was the need for more advertising. Increasing visibility could attract more clients and expand their market reach.

    • Positive Client Relationships

      Long-term relationships with clients indicate high satisfaction. Some clients have been using Evoice's services for several years, reflecting trust and satisfaction with the service.

    • Ease of Use

      Clients found Evoice's services easy to use and practical, which added to the overall positive experience. This ease of use was a key factor in their decision to continue using Evoice.

    • Substantial Time and Cost Savings

      Clients reported significant time and cost savings with Evoice's services. One client mentioned saving around 35 hours and over $200 a month, while another highlighted saving $25,000 monthly.

    • Effective Call Handling

      Clients highlighted Evoice's ability to handle calls, complaints, and orders effectively, which allowed businesses to focus on their core activities without worrying about inbound call management.

    Evoice Reviews

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    Answering Services for Finance Branch

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "It is a high quality service that presents no problems and is very safe."

    Nov 2, 2017
    Manager, Finance Branch
    Anonymous
    • Other Industry
    • Long Beach, California
    • 1,001-5,000 Employees
    • Survey Response 

    Answering Services Project for Gaming Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They provide a very good service."

    Nov 2, 2017
    Manager, Gaming Company
    Anonymous
    • Gaming
    • Buffalo, New York
    • 501-1,000 Employees
    • Survey Response 

    Customer Support and Order Processing for Education Company

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They are above average."

    Nov 2, 2017
    Director, Education Service
    Anonymous
    • Education
    • Asheville, North Carolina
    • 5,001-10,000 Employees
    • Survey Response 

    Customer-based Answering Support for Finance Branch

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "It is a high-quality service that presents no problems and is very safe."

    Aug 12, 2017
    Manager, Finance Branch
    Anonymous
    • Other Industry
    • Long Beach, California
    • 5,001-10,000 Employees
    • Survey Response 

    Answering & Customer Services for Gaming Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They provide a very good service."

    Aug 12, 2017
    Manager, Gaming Company
    Anonymous
    • Gaming
    • Buffalo, New York
    • 501-1,000 Employees
    • Survey Response 

    Evoice is an Excellent Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "We use Evoice to get more things done and we can depend on it."

    Jun 22, 2017
    Owner
    Anonymous
    • Other Industry
    • Athens, Georgia
    • 1-10 Employees
    • Survey Response 

    Reliable Service for Utilities Company

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It was highly recommended to us from a 3d party and has provided a very good value. It meets all of company’s needs."

    Jun 22, 2017
    Manager, IT
    Anonymous
    • Utilities
    • Madison, Tennessee
    • 51-200 Employees
    • Survey Response 

    Call Routing Makes it a Great Tool

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "Its toll free number, custom greetings and call routing makes it a great tool."

    Jun 22, 2017
    Associate, Administration
    Anonymous
    • Education
    • Cambridge, Massachusetts
    • 51-200 Employees
    • Survey Response 

    Easy to Use and Has a Mobile App

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "The mobile app makes it easy to use. "

    Jun 22, 2017
    Manager, Customer Service
    Anonymous
    • Financial services
    • Newark, California
    • 201-500 Employees
    • Survey Response 

    Email and Social Media Services with Easy Accesibility

    • Call Center Services
    • Less than $10,000
    2.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    2.5

    "Helps us maintain more customer loyalty."

    Jun 21, 2017
    Associate, Other
    Anonymous
    • Healthcare
    • Anderson, Indiana
    • 501-1,000 Employees
    • Survey Response 

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