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Evoice

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A Better Way To Connect.

Since eVoice was founded in 2000, we have been dedicated to helping small businesses manage calls more efficiently, maintain a professional image, and empower our customers with the freedom to work from anywhere.

 

In short, eVoice is a better way to connect.

 

Cited by Inc. Magazine as one of the “Best Voicemail Management Services,” eVoice gives entrepreneurs and small businesses the flexibility they need to manage their communications on the go.

 

Free trial

4000 mins $79.99/mo

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    250 - 999
  • Year founded
    Founded 1995

Service Lines
Call Center Services
55%
Customer Service Outsourcing
25%
Transcription
20%
Select Focus Area
Inbound Services
Answering services
40%
Inbound appointment scheduling
33%
Virtual receptionist
27%
Customer Service Outsourcing
Phone Support Services
100%
Transcription Focus
Audio to Text Transcription
100%
Industries
Advertising & marketing
10%
Business services
10%
Education
10%
Financial services
10%
Government
10%
Hospitality & leisure
10%
Information technology
10%
Legal
10%
Medical
10%
Real estate
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.8 /5

What Clients Have Said

Evoice offers attractive pricing plans ranging from $12.99 to $79.99, tailored to client needs. Clients report saving substantial time and money, with annual expenditures between under $1,000 to $999,999, reflecting good value for cost.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 27 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Evoice Review Insights

Overall Review Rating

4.5
  • Quality 0.9
  • Schedule 0.8
  • Cost 0.8
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Ease of Use

    Clients found Evoice’s services easy to use and integrate into their existing operations. This user-friendliness contributed to a seamless transition and effective handling of customer interactions.

  • Positive Experience and Longevity

    Many clients have been with Evoice for several years, indicating a high level of satisfaction and trust in their services. This long-term engagement suggests a consistent delivery of quality services.

  • Strong Customer Orientation

    Evoice is commended for their customer-oriented approach, being trustworthy and dedicated to meeting client needs. This focus on customer satisfaction is a key strength highlighted in the reviews.

  • Reliable Customer Service

    Evoice is praised for providing reliable and high-quality customer service. Clients noted the service's ability to handle high volumes of inbound calls efficiently, contributing to a smooth operation and enhancing customer satisfaction.

  • Cost-Effective Solutions

    Several reviews highlight Evoice’s attractive pricing structure, offering various plans that meet different business needs. Customers appreciated the cost savings achieved, with some reporting significant monthly savings in both time and money.

  • Need for Increased Advertising

    Some clients suggested that Evoice could benefit from more advertising to increase their visibility. This feedback indicates that while the service is valued, its reach could be expanded to attract more customers.

Evoice Reviews

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Services
Project Cost
Industry
Location

Answering Services for Finance Branch

  • Call Center Services
  • Less than $10,000
  • Jan. 2015 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.5

"It is a high quality service that presents no problems and is very safe."

Nov 2, 2017
Manager, Finance Branch
Anonymous
  • Other industries
  • Long Beach, California
  • 1,001-5,000 Employees
  • Survey Response

Answering Services Project for Gaming Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2015 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.0

"They provide a very good service."

Nov 2, 2017
Manager, Gaming Company
Anonymous
  • Gaming
  • Buffalo, New York
  • 501-1,000 Employees
  • Survey Response

Customer Support and Order Processing for Education Company

  • Call Center Services
  • $200,000 to $999,999
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They are above average."

Nov 2, 2017
Director, Education Service
Anonymous
  • Education
  • Asheville, North Carolina
  • 5,001-10,000 Employees
  • Survey Response

Customer-based Answering Support for Finance Branch

  • Call Center Services
  • Less than $10,000
  • Jan. 2015 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.5

"It is a high-quality service that presents no problems and is very safe."

Aug 12, 2017
Manager, Finance Branch
Anonymous
  • Other industries
  • Long Beach, California
  • 5,001-10,000 Employees
  • Survey Response

Answering & Customer Services for Gaming Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2015 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.0

"They provide a very good service."

Aug 12, 2017
Manager, Gaming Company
Anonymous
  • Gaming
  • Buffalo, New York
  • 501-1,000 Employees
  • Survey Response

Evoice is an Excellent Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"We use Evoice to get more things done and we can depend on it."

Jun 22, 2017
Owner
Anonymous
  • Other industries
  • Athens, Georgia
  • 1-10 Employees
  • Survey Response

Reliable Service for Utilities Company

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It was highly recommended to us from a 3d party and has provided a very good value. It meets all of company’s needs."

Jun 22, 2017
Manager, IT
Anonymous
  • Utilities
  • Madison, Tennessee
  • 51-200 Employees
  • Survey Response

Call Routing Makes it a Great Tool

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"Its toll free number, custom greetings and call routing makes it a great tool."

Jun 22, 2017
Associate, Administration
Anonymous
  • Education
  • Cambridge, Massachusetts
  • 51-200 Employees
  • Survey Response

Easy to Use and Has a Mobile App

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"The mobile app makes it easy to use. "

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Financial services
  • Newark, California
  • 201-500 Employees
  • Survey Response

Email and Social Media Services with Easy Accesibility

  • Call Center Services
  • Less than $10,000
2.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
2.5

"Helps us maintain more customer loyalty."

Jun 21, 2017
Associate, Other
Anonymous
  • Other industries
  • Anderson, Indiana
  • 501-1,000 Employees
  • Survey Response

Showing 1-10 of 27 Reviews

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