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Award-Winning Outsourcing and Tech Enabler

SRG ASIA PACIFIC (SRG AP) is a total solution provider with more than 25 years of experience in the area of Business Process Outsourcing (BPO) Outsource/Insource, Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO) & Human Resource Outsourcing (HRO). SRG entered the Malaysian market with the sole purpose of introducing better customer management through exceptional back-office processing practices.

  • $10,000+
  • Undisclosed
  • 250 - 999
  • Founded 1996
Average Review Rating
4.5
Total Reviews
3
Most Common Project Size
$200,000 to $999,999
Average Referral Rating
4.3 /5

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    Locations (1)

    501 - 750

    Highly Rated Similar Providers

    Overall Review Rating

    4.5
    • Quality

      3.8 /5
    • Schedule

      4.2 /5
    • Cost

      4.2 /5
    • Willing to Refer

      4.3 /5
    See all 3 Reviews
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    Telemarketing & Recruitment for Telecommunications Company

    • Call Center Services
    • $10,000,000 +
    • Oct. 1999 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They have a sustainable performance YOY, and their strong effort enables them to reach our targets."

    Feb 25, 2022

    SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment services.

    Call Center Services for Enterprise IT Maintenance Provider

    • Call Center Services
    • Confidential
    • July 2019 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.0

    “We ask them to mitigate challenges, and they respond well to that.”

    Feb 11, 2022

    SRG ASIA PACIFIC provides call center services to an enterprise IT maintenance provider. Their work involves communicating with customers and helping them connect with the firm’s technical support team. 

    Call Center Services for Medical Product Company

    • Call Center Services Customer Service Outsourcing Sales Outsourcing
    • $200,000 to $999,999
    • Nov. 2019 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    3.5
    Cost
    4.5
    Willing to Refer
    4.0

    "The SRG ASIA PACIFIC team is also very client-oriented, so our working relationship is very friendly."

    Jan 31, 2022

    SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the client provides. 

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