Remote CoWorker

BACKGROUND

Please describe your company and your position there.

I am the sole owner of the company. We help policyholders get the settlement they deserve from their property damage claims. We help both residential and commercial damage claims.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Remote CoWorker?

I hired RemoteCoworker initially to have people to help grow my business with marketing and help me manage and handle daily business activities.

What were your goals for this project?

To be able to grow my company and sustain the company in this time of the pandemic.

SOLUTION

How did you select Remote CoWorker?

I was called by one of their agents and I saw the website, and I saw their services, the prices, and had an interview.

Describe the project in detail.

I got to interview my virtual assistants and got to know them and what work they were able to do prior to joining my team. We had weekly training and everything went on from there.

What was the team composition?

One is a team lead and the other the assistant lead. Both report directly to me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started generating more clients since the first month. We were able to get 100 more clients at the end of the second month. We have changed some procedures according to the team structure and we have done more since I hired my VAs.

How effective was the workflow between your team and theirs?

I do calls everyday with my hired VAs. RCWs team also has their own manager, they keep me updated if there is something I need to know.

What did you find most impressive about this company?

The VAs are competent, easy to talk with and are willing to be trained. They have good personalities. The company also gives support if you tell them what you need.

Are there any areas for improvement?

Because this is remote work, the only thing that is t improve is communication when there are casualties happening. but that is uncontrollable. They make up for it.

BACKGROUND

Introduce your business and what you do there.

I work for Platinum Public Adjusters, a public adjusting company. I am a public adjuster for them. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

I needed sales leads and clients coming in, and that’s why I hired Remote CoWorker.

SOLUTION

What was the scope of their involvement?

I hired the call center where we were doing cold calls to generate leads. They do some back-office services too.

What is the team composition?

I only work with one person, the VP of Remote CoWorker.

How did you come to work with Remote CoWorker?

I met their VP through a friend, but I’ve known him for a while since we lived together for a bit. He really showed me that he cared about my business and he was very motivated and looking out for us — that’s why I chose him over anybody else. In addition, their pricing was good too.

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We started working together in June 2020, and we have an ongoing collaboration with Remote CoWorker.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been great so far. I went from a couple of leads here and there to a steady influx of rapid amounts of weekly leads where I’m able to keep my business afloat. 

How did Remote CoWorker perform from a project management standpoint?

They’ve been great and their VP is very on top of my project. I communicate with Remote CoWorker mostly through phone calls and texting.

What did you find most impressive about them?

Their VP makes sure that I’m following up and doing my end of the deal. The team has been very thorough in appointments, addresses, and information that I need in order to close a deal.

They make it super easy for me to just walk in and have a good rapport with a customer. Prospective clients know what I’m going to talk about once I reach out to them. Remote CoWorker has made it very easy for me to transition into closing deals.

Are there any areas they could improve?

They can improve on the accuracy of the details about potential clients. Sometimes prospective customers aren’t who Remote CoWorker says they are and as result, they've been a little confused about the product I’m selling.

In connection with that, the team can a little bit more thorough in gathering information and making sure that it’s a smooth transition for me. Basically, they just need to make sure that the prospective client is aware of what’s happening.

Do you have any advice for potential customers?

Sometimes when I’m talking to a prospective client, they have no idea what’s going on. I just don’t know if it’s a lead generation thing or I don’t know what’s going on behind the scenes, but it seems like there are random phone numbers. I don’t know exactly how they’re getting that lead, but it’s just a couple here and there. I would just say to communicate with prospective clients to make sure that they're on board and ready to meet with me.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of My Dreams Real Estate. We buy and sell real estate, dealing a lot with investment properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

The main goal we had was to increase our lead and generate more business. We wanted to grow and expand at an affordable price.

SOLUTION

What was the scope of their involvement?

We started with an interview process, picking the right resources that match what we’re looking for. They brought us different candidates and we chose the people we wanted to work with us. 

I have about five virtual assistants working for me doing outbound phone calls. I trained them on what I’m targeting and provided a script to ensure they understand what they’re selling. From there, they generate leads for me and let me know if specific targets were interested in buying or selling real estate. 

What is the team composition?

They provide a management team that works on the interviews and supplying resources. I usually have around three teammates supporting, but it ranges to over five.  

How did you come to work with Remote CoWorker?

I looked at various places. After having a conversation with them, they sounded like a good choice. The price was reasonable, so I gave it a shot. 

How much have you invested with them?

The price depends on how many resources my business needs at the moment. We’ve spent around $200,000. 

What is the status of this engagement?

We’ve been working together since June 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I am very pleased with the results. I’m getting great value for my money based on the results I see. The quality is as good as the leads they’re gathering. Some campaigns have done amazing and some haven’t, but it isn’t due to their work. It depends on the list we give them and the product we’re selling, but I’ve been happy. 

How did Remote CoWorker perform from a project management standpoint?

Their communication is good. Although it takes some time to train and get resources up to our standards, they provide a great service. Usually, we Skype to communicate with everyone. 

What did you find most impressive about them?

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees. 

Are there any areas they could improve?

Any time I have an issue, they address it quickly and are willing to work with us. 

Do you have any advice for potential customers?

Don’t give them a task they can’t handle. Train them and be the customer to let them sell to you.

BACKGROUND

Introduce your business and what you do there.

I am the Owner of Northern Roots Governance, a company in the construction industry. We provide clarity before construction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish for your construction governance business?

We hired Remote CoWorker to assist with administration and operational workloads.

SOLUTION

What was the scope of work Remote CoWorker handled for this project? Please include the main deliverables if you can.

Remote CoWorker is helping establish systems and processes, organizing workload, and has become a main attribute to my business. They have set up SOPs, organized Google Workspace and emails, maintained our CRM, and established new workflows.

How did you find Remote CoWorker?

Online search.

Why did you choose Remote CoWorker over other options you considered for Northern Roots Governance?

Their pricing fit our budget, they were a great culture fit, offered good value for cost, and their company values aligned with ours.

When did your project with Remote CoWorker start, and is it still ongoing?

The project started in May 2026 and is ongoing.

How much have you invested with Remote CoWorker?

Less than $10,000.

How many teammates from Remote CoWorker were assigned to your project?

One person was assigned to my project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We established SOPs, workflows, and structure within the first two weeks. Although we did not track specific metrics, I noticed qualitative improvements such as smoother operations. My assistant is learning very fast and is enjoying learning more about construction daily.

What was your primary form of communication with Remote CoWorker during the project?

We primarily communicated through virtual meetings and email or messaging apps.

How would you describe Remote CoWorker’s project management? Did they deliver on time?

Remote CoWorker was very responsive and quick.

What did you find most impressive or unique about working with Remote CoWorker?

I appreciate their flexibility with scheduling, time tracking, and discussing pay increases.

Is there anything Remote CoWorker could have done better or differently during the project?

No, I have no suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of Strong Mynds Org Inc

Describe what your company does in a single sentence.

Remote Coworker links business owners with virtual assistants

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• hire a virtual assistant for daily office tasks

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

projects included answering the phone, responding to potential clients' inquiries, scheduling appointments, marketing, and assisting with other company needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

met all project milestones in a timely manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Assistant met deadlines, communicated effectively, addressed issues and provided adequate feedback

What was your primary form of communication with Remote CoWorker?

Email or Messaging App

What did you find most impressive or unique about this company?

I like the company's interviewing process. I was able to speak with multiple great candidates and choose one that I felt was the best fit for my business needs. Remote CoWorker was great about introducing new partners who would be assigned to assist me as necessary. 

Are there any areas for improvement or something Remote CoWorker could have done differently?

I would have appreciated a heads-up about increases in price as a startup business. 

BACKGROUND

Introduce your business and what you do there.

I’m the billing lead of Medigy LLC, a medical equipment company. We provide CPAP and BiPAP machines and related medical equipment in Texas, offering advanced products at competitive prices and prioritizing customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish for your business?

We hired Remote CoWorker to aid in our resupply and billing programs.

SOLUTION

What was the scope of their involvement?

Remote CoWorker has made our Billing team flow easier

What is the team composition?

We work with 1 teammate from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found Remote CoWorker through an online search. We chose them over other options because they had high ratings, good value for cost, were referred to me, and had company values aligned with ours.

What is the status of this engagement?

We started working with Remote CoWorker in April 2026, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remote CoWorker's work has resulted in faster processing times, fewer errors, and increased order volume. We track these results through production logs.

How did Remote CoWorker perform from a project management standpoint?

Remote CoWorker's project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Remote CoWorker's communication and onboarding process are impressive.

Are there any areas they could improve?

There's nothing Remote CoWorker could improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Tiana Alexandria LLC

Describe what your company does in a single sentence.

I am a transformational coaching company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• To grow my business

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Other

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased social media and site traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time they always respond quickly and kindly

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

Their response time and the amount of support given were impressive.

Are there any areas for improvement or something Remote CoWorker could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

 I am the Owner of a franchises company 

Describe what your company does in a single sentence.

We help seniors and families transition into senior living communities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Make sure calls are always answered by a live person and not by voicemail, improving our customer service experience

SOLUTION

How did you find Remote CoWorker?

Referral

Why did you select Remote CoWorker over others?

Referred to me

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Melanie as my Client Success Manager has been an outstanding experience. She was incredibly patient throughout the process, consistently brought me high-quality candidates, and was a great sounding board whenever I needed to think through decisions. What stood out most was her responsiveness and genuine willingness to help - she made the entire experience smooth and easy. I've very greatful for her support and would absolutely recommend working with her.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hired great people.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Melanie was incredibly responsive and helpful.

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

Melanie was incredibly responsive and helpful.

Are there any areas for improvement or something Remote CoWorker could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the PRESIDENT of AM GLOBAL GROUP

Describe what your company does in a single sentence.

Marketing and Real Estate Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Team Building
• Increase Sales
• Project Management

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Team Project - follow-up database - driving sales - marketing & social media

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-going project with great results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team met deadlines, maintained great communication, and offered teamwork. 

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Hiring process was great and fast. 

Are there any areas for improvement or something Remote CoWorker could have done differently?

pro-active - ongoing communication when project started

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Priority Experiences, a company that specializes in creating immersive and interactive virtual events. We offer services like virtual tastings and technology integrations to engage and inspire audiences for corporate and special occasions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

We needed additional support for our company.

SOLUTION

What was the scope of their involvement?

Remote CoWorker has provided us with a teammate who assists us with everything. This teammate has been helping us with website updates, customer service, and logistics.

What is the team composition?

We've been working with one teammate from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found Remote CoWorker through an online search. We chose them over other options because our company values aligned.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remote CoWorker has found a great fit for us, and the teammate they've assigned to us has been amazing. This teammate is smart, helpful, responsive, and always available for the tasks we need.

How did Remote CoWorker perform from a project management standpoint?

Remote CoWorker delivers on time and follows up. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

Remote CoWorker's teammate helps us build out trivia and guides our clients through it. This teammate has received great reviews from our clients.

Are there any areas they could improve?

We had an issue with the payment method, but Remote CoWorker has sorted it out.