Remote CoWorker

BACKGROUND

Introduce your business and what you do there.

I work for Platinum Public Adjusters, a public adjusting company. I am a public adjuster for them. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

I needed sales leads and clients coming in, and that’s why I hired Remote CoWorker.

SOLUTION

What was the scope of their involvement?

I hired the call center where we were doing cold calls to generate leads. They do some back-office services too.

What is the team composition?

I only work with one person, the VP of Remote CoWorker.

How did you come to work with Remote CoWorker?

I met their VP through a friend, but I’ve known him for a while since we lived together for a bit. He really showed me that he cared about my business and he was very motivated and looking out for us — that’s why I chose him over anybody else. In addition, their pricing was good too.

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We started working together in June 2020, and we have an ongoing collaboration with Remote CoWorker.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been great so far. I went from a couple of leads here and there to a steady influx of rapid amounts of weekly leads where I’m able to keep my business afloat. 

How did Remote CoWorker perform from a project management standpoint?

They’ve been great and their VP is very on top of my project. I communicate with Remote CoWorker mostly through phone calls and texting.

What did you find most impressive about them?

Their VP makes sure that I’m following up and doing my end of the deal. The team has been very thorough in appointments, addresses, and information that I need in order to close a deal.

They make it super easy for me to just walk in and have a good rapport with a customer. Prospective clients know what I’m going to talk about once I reach out to them. Remote CoWorker has made it very easy for me to transition into closing deals.

Are there any areas they could improve?

They can improve on the accuracy of the details about potential clients. Sometimes prospective customers aren’t who Remote CoWorker says they are and as result, they've been a little confused about the product I’m selling.

In connection with that, the team can a little bit more thorough in gathering information and making sure that it’s a smooth transition for me. Basically, they just need to make sure that the prospective client is aware of what’s happening.

Do you have any advice for potential customers?

Sometimes when I’m talking to a prospective client, they have no idea what’s going on. I just don’t know if it’s a lead generation thing or I don’t know what’s going on behind the scenes, but it seems like there are random phone numbers. I don’t know exactly how they’re getting that lead, but it’s just a couple here and there. I would just say to communicate with prospective clients to make sure that they're on board and ready to meet with me.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of My Dreams Real Estate. We buy and sell real estate, dealing a lot with investment properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

The main goal we had was to increase our lead and generate more business. We wanted to grow and expand at an affordable price.

SOLUTION

What was the scope of their involvement?

We started with an interview process, picking the right resources that match what we’re looking for. They brought us different candidates and we chose the people we wanted to work with us. 

I have about five virtual assistants working for me doing outbound phone calls. I trained them on what I’m targeting and provided a script to ensure they understand what they’re selling. From there, they generate leads for me and let me know if specific targets were interested in buying or selling real estate. 

What is the team composition?

They provide a management team that works on the interviews and supplying resources. I usually have around three teammates supporting, but it ranges to over five.  

How did you come to work with Remote CoWorker?

I looked at various places. After having a conversation with them, they sounded like a good choice. The price was reasonable, so I gave it a shot. 

How much have you invested with them?

The price depends on how many resources my business needs at the moment. We’ve spent around $200,000. 

What is the status of this engagement?

We’ve been working together since June 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I am very pleased with the results. I’m getting great value for my money based on the results I see. The quality is as good as the leads they’re gathering. Some campaigns have done amazing and some haven’t, but it isn’t due to their work. It depends on the list we give them and the product we’re selling, but I’ve been happy. 

How did Remote CoWorker perform from a project management standpoint?

Their communication is good. Although it takes some time to train and get resources up to our standards, they provide a great service. Usually, we Skype to communicate with everyone. 

What did you find most impressive about them?

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees. 

Are there any areas they could improve?

Any time I have an issue, they address it quickly and are willing to work with us. 

Do you have any advice for potential customers?

Don’t give them a task they can’t handle. Train them and be the customer to let them sell to you.

BACKGROUND

Please describe your company and position.

I am the CEO of Strong Mynds Org Inc

Describe what your company does in a single sentence.

Remote Coworker links business owners with virtual assistants

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• hire a virtual assistant for daily office tasks

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

projects included answering the phone, responding to potential clients' inquiries, scheduling appointments, marketing, and assisting with other company needs. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

met all project milestones in a timely manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Assistant met deadlines, communicated effectively, addressed issues and provided adequate feedback

What was your primary form of communication with Remote CoWorker?

Email or Messaging App

What did you find most impressive or unique about this company?

I like the company's interviewing process. I was able to speak with multiple great candidates and choose one that I felt was the best fit for my business needs. Remote CoWorker was great about introducing new partners who would be assigned to assist me as necessary. 

Are there any areas for improvement or something Remote CoWorker could have done differently?

I would have appreciated a heads-up about increases in price as a startup business. 

BACKGROUND

Introduce your business and what you do there.

I’m the billing lead of Medigy LLC, a medical equipment company. We provide CPAP and BiPAP machines and related medical equipment in Texas, offering advanced products at competitive prices and prioritizing customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish for your business?

We hired Remote CoWorker to aid in our resupply and billing programs.

SOLUTION

What was the scope of their involvement?

Remote CoWorker has made our Billing team flow easier

What is the team composition?

We work with 1 teammate from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found Remote CoWorker through an online search. We chose them over other options because they had high ratings, good value for cost, were referred to me, and had company values aligned with ours.

What is the status of this engagement?

We started working with Remote CoWorker in April 2026, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remote CoWorker's work has resulted in faster processing times, fewer errors, and increased order volume. We track these results through production logs.

How did Remote CoWorker perform from a project management standpoint?

Remote CoWorker's project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Remote CoWorker's communication and onboarding process are impressive.

Are there any areas they could improve?

There's nothing Remote CoWorker could improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Tiana Alexandria LLC

Describe what your company does in a single sentence.

I am a transformational coaching company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• To grow my business

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Other

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased social media and site traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time they always respond quickly and kindly

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

Their response time and the amount of support given were impressive.

Are there any areas for improvement or something Remote CoWorker could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

 I am the Owner of a franchises company 

Describe what your company does in a single sentence.

We help seniors and families transition into senior living communities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Make sure calls are always answered by a live person and not by voicemail, improving our customer service experience

SOLUTION

How did you find Remote CoWorker?

Referral

Why did you select Remote CoWorker over others?

Referred to me

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Melanie as my Client Success Manager has been an outstanding experience. She was incredibly patient throughout the process, consistently brought me high-quality candidates, and was a great sounding board whenever I needed to think through decisions. What stood out most was her responsiveness and genuine willingness to help - she made the entire experience smooth and easy. I've very greatful for her support and would absolutely recommend working with her.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hired great people.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Melanie was incredibly responsive and helpful.

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

Melanie was incredibly responsive and helpful.

Are there any areas for improvement or something Remote CoWorker could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the PRESIDENT of AM GLOBAL GROUP

Describe what your company does in a single sentence.

Marketing and Real Estate Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Team Building
• Increase Sales
• Project Management

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Team Project - follow-up database - driving sales - marketing & social media

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-going project with great results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team met deadlines, maintained great communication, and offered teamwork. 

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Hiring process was great and fast. 

Are there any areas for improvement or something Remote CoWorker could have done differently?

pro-active - ongoing communication when project started

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Priority Experiences, a company that specializes in creating immersive and interactive virtual events. We offer services like virtual tastings and technology integrations to engage and inspire audiences for corporate and special occasions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

We needed additional support for our company.

SOLUTION

What was the scope of their involvement?

Remote CoWorker has provided us with a teammate who assists us with everything. This teammate has been helping us with website updates, customer service, and logistics.

What is the team composition?

We've been working with one teammate from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found Remote CoWorker through an online search. We chose them over other options because our company values aligned.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Remote CoWorker has found a great fit for us, and the teammate they've assigned to us has been amazing. This teammate is smart, helpful, responsive, and always available for the tasks we need.

How did Remote CoWorker perform from a project management standpoint?

Remote CoWorker delivers on time and follows up. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

Remote CoWorker's teammate helps us build out trivia and guides our clients through it. This teammate has received great reviews from our clients.

Are there any areas they could improve?

We had an issue with the payment method, but Remote CoWorker has sorted it out.

BACKGROUND

Introduce your business and what you do there.

I’m the managing broker of 1st Class Real Estate - Focal Point. We represent sellers and buyers in real estate transactions all over South Carolina.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish for your real estate business in South Carolina?

We needed help setting up appointments.

SOLUTION

What was the scope of their involvement?

Remote CoWorker contacts seller leads and sets up listing appointments.

What is the team composition?

We work with one teammate from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found them through an online search. We chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still ramping up, but Remote CoWorker set three appointments in the first month. We’re still in negotiations, but we’re tracking these appointments as a metric of success.

How did Remote CoWorker perform from a project management standpoint?

They deliver on time. We communicate via email and messaging apps.

What did you find most impressive about them?

Their ease of communication is impressive.

BACKGROUND

Introduce your business and what you do there.

 We support elder law firms and nursing homes with case management. I'm the CEO and lead case manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Remote CoWorker?

We needed to add to our support team to take on more cases.

SOLUTION

What was the scope of their involvement?

Remote CoWorker has found us assistants with relevant experience not only with the type of work we do but also with our apps and software. Due to their high level of knowledge and familiarity with the work, they’ve been able to start assisting us right away with updating our CRM, contacting clients, and following up on cases.

What is the team composition?

We’ve worked with 2–5 teammates from Remote CoWorker.

How did you come to work with Remote CoWorker?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and their company values aligned with ours.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After onboarding our first assistant, we had to request another one after two months. We’ve doubled our case load within three months of working with Remote CoWorker. Moreover, the extra help has allowed us to have more time to follow up with clients, meet more deadlines, and have a better understanding of what’s going on in all cases.

How did Remote CoWorker perform from a project management standpoint?

Remote CoWorker has been fast at assisting us every time we contact them. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Remote CoWorker is very responsive and always answers the same day.

Are there any areas they could improve?

No, they’ve been great and have delivered exactly what we’ve asked for and needed.