Remote CoWorker is a blue-chip BPO that hasn’t forgotten its boutique roots. We’ve been serving clients since 2007 in multiple industries. You can rest assured that our experience can become your next best asset when choosing our team for your next task!
We’ll help you find the best 24/7 virtual professionals who can take your project to the next level.
When you work with our virtual professionals, you receive services from individuals with the knowledge and skill set necessary for your job.
Some companies work hard. Others try to work smart. Remote CoWorker simplifies the equation by working for you.
Remote CoWorker VA's specialities:
Virtual Assistants
Customer Support and Admin Outsourcing
Technical Support representatives
Sales & Billing optimization
Bookkeeping
Cold Calling & Appointment Setting
Marketing & Consulting
Live Chat & CRM Management
The tasks itemized above are just scratching the surface of what you could accomplish with your Remote CoWorker assistant. Using their extensive knowledge and experience, they can transform themselves from a low priced assistant, to a prodigious asset to your company. We have built an incredible team who’s sole intent is helping you achieve your business goals at extraordinary low rates.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
Hollywood, FL
Year founded
Founded 2013
2 Locations
Hollywood , FL
Taguig , Philippines
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.8
/5
What Clients Have Said
Remote CoWorker offers competitive pricing and good value, with project costs varying widely based on client needs. Clients appreciate the quick onboarding process, responsive communication, and effective project management, although some noted occasional issues with candidate quality and training.
Several clients noted Remote CoWorker's ability to quickly source and provide high-caliber candidates tailored to their specific needs. This ability to match clients with suitable virtual assistants has been a standout feature of their service. (POSITIVE)
Strong Communication Skills
Clients have consistently appreciated the communication skills of Remote CoWorker's team, noting their ability to maintain open lines of communication and provide timely updates. This has been crucial for effective collaboration. (POSITIVE)
Efficient Administrative Support
Clients frequently praised Remote CoWorker for their ability to handle various administrative tasks efficiently, such as phone support, scheduling, data entry, and customer service. Their virtual assistants are recognized for quick learning, attention to detail, and the ability to meet deadlines, which has helped clients focus on higher-level tasks. (POSITIVE)
Cost-Effective Solutions
Many clients have chosen Remote CoWorker for their competitive pricing and good value for the cost. The affordability of their services has been a key factor in client satisfaction and retention. (POSITIVE)
Room for Improvement in Training
Some clients suggested that Remote CoWorker could enhance their services by providing more initial training and onboarding resources for their virtual assistants, to ensure faster integration into client-specific systems. (MIXED)
Positive Impact on Business Growth
Remote CoWorker's services have led to measurable business improvements, such as increased lead generation, improved customer service response times, and enhanced operational efficiency. Clients reported being able to focus more on strategic tasks due to the support provided. (POSITIVE)
Administrative Work & Lead Mgmt for Healthcare Consulting Co
Back Office Outsourcing
Less than $10,000
Nov. 2024 - Nov. 2025
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"I am happy with Remote CoWorker's work so far."
Nov 14, 2024
Owner, PC
Stephen Kelly
Healthcare
Jersey City, New Jersey
Online Review
Verified
Remote CoWorker has been hired by a healthcare consulting company to provide virtual assistance services. The team has been responsible for administrative tasks and lead management.
Remote CoWorker's work has met the client's expectations. The team offers a competitive price and maintains communication with the client through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of PC
Describe what your company does in a single sentence.
healthcare consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
admin work, lead management
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
High ratings
Good value for cost
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Virtual assistant / lead management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
NA
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I am happy with Remote CoWorker's work so far.
What was your primary form of communication with Remote CoWorker?
Email or Messaging App
What did you find most impressive or unique about this company?
good price
Are there any areas for improvement or something Remote CoWorker could have done differently?
NA
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Back Office Outsourcing for E-Commerce Company
Back Office OutsourcingWarehousing & Distribution
Confidential
July 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We feel super satisfied with how they have treated us so far."
Nov 1, 2024
Amazon Inventory Coordinator, E-Commerce Company
Marquez Borjas
eCommerce
Oklahoma City, Oklahoma
51-200 Employees
Online Review
Verified
Remote CoWorker provides back-office outsourcing services for an e-commerce company. The team is responsible for hiring assistants to help with the client's shipping tasks.
Remote CoWorker hired assistants have helped the client take off workload from everyday tasks, allowing them to focus on more important tasks. Remote CoWorker has found assistants that meet the client's needs, and the client is satisfied with the team's treatment. The team is helpful and quick.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Amazon Inventory Coordinator of an e-commerce company.
Describe what your company does in a single sentence.
Selling merchandise through brick & mortar stores along with Amazon.com
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Offset Workload
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
Pricing fit our budget
Good value for cost
How many teammates from Remote CoWorker were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We ship tens of thousands of products to Amazon, working with vendors to ensure the product flows in correctly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Remote Coworker greatly helped with hiring assistants to help us take off a lot of the everyday tasks that come with running our business, allowing us to focus on many of the more difficult things that need our full attention to complete.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Remote Coworker helped greatly with finding assistants that filled our needs and we feel super satisfied with how they have treated us so far.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
This company is super fast and helpful which we did not expect to find.
Are there any areas for improvement or something Remote CoWorker could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Transcription & Document Mgmt for Real Estate Investment Co
Document Digitization & ManagementTranscription
Less than $10,000
Apr. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was very reliable and responsive."
Oct 31, 2024
Executive, Oyster Vacation
Anonymous
Hospitality & leisure
Cincinnati, Ohio
1-10 Employees
Online Review
Remote CoWorker provided transcription and document management services for a real estate investment company. The team offered data entry services and organized the client's photos and files.
Remote CoWorker delivered high-quality work on time, which pleased the client. The team was reliable and respectful throughout the engagement, communicating primarily through virtual meetings, emails, and messaging apps. Their talent and responsiveness impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an Executive of Oyster Vacation
Describe what your company does in a single sentence.
Real estate investing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Put together financial data.
Put together medical data.
Put together photos and other material related to some condos we own.
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Remote CoWorker were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We were very pleased with our assistant, Gabriel and his supervisor, Keizy. The interview and hiring process as well as getting Gabe onboarded and working efficiently was fast and easy. The quality of work and the communication were superior, and the skillset was exactly what we needed. He was flexible with regards to switching tasks for us, as well as reliable as a rock. A natural disaster struck during our contract and Gabe did not let it stop him from finding a way to contact Keizy, who remained in constant contact with us, and he tried to work using his mobile data. Incredibly loyal and fast. Fast did not mean low quality work. Gabe took some complex issues we needed help with, and rapidly converted them to readable, organized data. My only regrets about hiring this service is 1) I didn't do it sooner, and 2) We had to end the project due to budget constraints caused by other factors. We wish we could have kept what we called our "dream team" together. We will definitely be back as soon as the need and finances become available. Thank you Gabe and Keizy for all of your help. It did, and will make a huge difference for us. Gabe did everything from audio transcription, organizing files, putting photos and text into sheets for us so they are organized and accessible, he helped us with any project we asked him to. He was always eager to start new projects, and he was great about letting me/us know when he was done and ready for more work (usually far ahead of what we anticipated).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We asked Gabe to help with many projects in a short amount of time. We needed transcription, data entry, files organized, lists made from word documents, and more. No task ever overwhelmed or seemed difficult for him, and he finished each project earlier than anticipated. We have been extremely pleased.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Every ask was delivered ahead of schedule and the work was high quality. The team was very reliable and responsive. Always dependable and respectful. We felt confident letting them handle our confidential records, and would hire them again immediately if we could.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The quality of work and responsiveness. We had several amazing candidates to choose from which made it difficult to choose, but we are so happy we ended up with Gabe and Keizy.
Are there any areas for improvement or something Remote CoWorker could have done differently?
Nothing could have been done better or differently.
RATINGS
5.0
"Fantastic! We can't wait to work with them again."
Quality
5.0
Service & Deliverables
"Always ahead of schedule with great work product."
Schedule
5.0
On time / deadlines
"Always early."
Cost
5.0
Value / within estimates
"We feel that we got a great value for the cost and value added to our issues."
Willing to Refer
5.0
NPS
"We would recommend them, and we intend to hire them again in the future.
Back Office Outsourcing for HVAC Co
Back Office OutsourcingCustomer Service Outsourcing
Less than $10,000
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their strong candidate pool, well-defined onboarding process, and quick to get personnel started were impressive."
Oct 7, 2024
Director of Service, RTS Mechanical
Brad Carlson
HVAC
Hamel, Minnesota
11-50 Employees
Online Review
Verified
Remote CoWorker provides back-office support for an HVAC company. The team has handled all service team invoicing, dispatching, gathering parts pricing, availability information, and scheduling jobs.
Remote CoWorker has successfully sent invoices, entered supplier invoices, and dispatched jobs. The team has met and exceeded all expectations, including timeliness. The team has communicated via virtual meetings, emails, and messaging apps. The team's well-defined onboarding process has stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Service of RTS Mechanical
Describe what your company does in a single sentence.
Commercial HVAC Design, Installation, Service, and Maintenance
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Handle all Service Team Invoicing
Perform Dispatching
Gather parts pricing and availability information
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Perfrom all Service Coordinator tasks and responsibilities, including receiving incoming calls, scheduling jobs, sourcing parts, and invoicing work performed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Invoices sent, Supplier invoices entered, Jobs dispatched
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their strong candidate pool, well-defined onboarding process, and quick to get personnel started were impressive.
Are there any areas for improvement or something Remote CoWorker could have done differently?
Not that I am aware of at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing Services for Real Estate Company
Other Digital Marketing
Less than $10,000
Sep. 2024 - Ongoing
5.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"I have been impressed by their work thus far."
Oct 6, 2024
CEO, ARC REALTY SOLUTIONS LLC
Robin Lucky
Real estate
Allentown, Pennsylvania
1-10 Employees
Online Review
Remote CoWorker has been hired by a real estate investment company for their digital marketing services. The team is tasked with promoting the client's loan products.
The client is pleased with the engagement and is expecting to see more progress soon. Remote CoWorker manifests their professionalism through timely deliverables and prompt responses. What stands out about the team is their reliability and attentiveness to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of ARC REALTY SOLUTIONS LLC
Describe what your company does in a single sentence.
My company promotes real estate investing and mortgage brokering for real estate investors that need loans for their investment properties.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Marketing
Referrals
SOLUTION
How did you find Remote CoWorker?
Referral
Why did you select Remote CoWorker over others?
Referred to me
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Digital marketing and advertising for loan products to assist real estate investors with investment properties.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
There has been some progress made but looking for more content to garner more business. So far it's been a little slow. But hope to see some progress.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The items were delivered as I approved them. But response times are great.
What was your primary form of communication with Remote CoWorker?
Email or Messaging App
What did you find most impressive or unique about this company?
What i find most impressive about the company is that they have many people that are eagerly attentive to the job that they perform. They have been reliable and respond in a timely manner.
Are there any areas for improvement or something Remote CoWorker could have done differently?
I have been impressed by their work thus far and will recommend or refer to other people.
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Administrative Tasks Outsourcing for Business Consulting Co
Back Office OutsourcingCustomer Service OutsourcingSales Outsourcing
Confidential
Aug. 2024 - Feb. 2025
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're impressed by Remote CoWorker's dedicated account manager."
Sep 30, 2024
Manager, Business Consulting Company
Sophia Davis
Business services
Miami, Florida
11-50 Employees
Online Review
Verified
Remote CoWorker provides administrative tasks outsourcing services for a business consulting company. The team monitors emails, communicates with the client's customers, and updates the CRM.
Remote CoWorker provides a dedicated account manager to answer questions and source candidates to interview. The team's project management is good and responds to the client's needs, meeting expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the manager of a business consulting company.
Describe what your company does in a single sentence.
Business Consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
administrative tasks
SOLUTION
How did you find Remote CoWorker?
Referral
Why did you select Remote CoWorker over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Remote CoWorker were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
monitoring emails, communicating with clients, updating crm
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We're impressed by Remote CoWorker's dedicated account manager to answer our questions and source candidates to interview.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes so far so good!
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
Are there any areas for improvement or something Remote CoWorker could have done differently?
no
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Back Office Outsourcing for Construction Company
Back Office OutsourcingCall Center Services
Less than $10,000
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"She has delivered on time and is very responsive and communicative."
Sep 26, 2024
Safety & Total Human Health, Associated Builders & Contractors of Central Florida
Stephanie Kress
Construction
Orlando, Florida
1-10 Employees
Online Review
Verified
Remote CoWorker provides data entry services for a construction company. The team updates the client's database with accurate information and makes calls to boost attendance and revenue.
Remote CoWorker's work has saved the client countless hours, allowing them to focus on more urgent in-house projects. The team delivers on time and is responsive and communicative via virtual meetings. Their efficiency in finding candidates is quick and seamless.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Safety & Total Human Health of Associated Builders & Contractors of Central Florida
Describe what your company does in a single sentence.
We help our contractor members develop people, win work and perform that work safely, ethically, profitably for the betterment of the communities where we work and live.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Delegate items to give Exec Assistant more time to focus on tasks for CEO.
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
High ratings
Good value for cost
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
To update our database with accurate information on our members and future members; to make calls in order to boost attendance and, in turn, boost revenue.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The data that Charmaigne has entered to update our database has saved me countless hours so that I can focus on more urgent, in-house projects.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
She has delivered on time and is very responsive and communicative.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
What did you find most impressive or unique about this company?
The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Back Office Outsourcing for Lumber Company
Back Office Outsourcing
Less than $10,000
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stands out to me is the consistent quality of service."
Sep 16, 2024
COO, Integrity Distributors
Bobby Wilson
Construction
Fayetteville, Arkansas
11-50 Employees
Online Review
Verified
Remote CoWorker provides ongoing administrative support for a lumber company. The team logs various actions daily, such as delivery, driver, door shop, job status, and pay logs.
The client is pleased with Remote CoWorker's services. The team is punctual, consistent, and quick to learn the client's business and needs. They communicated through virtual meetings, emails, and messaging apps. The client appreciates their outstanding quality service and commitment.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of Integrity Distributors
Describe what your company does in a single sentence.
We are a trim and door specialty lumber yard.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Logging various actions and organizing them in an orderly fashion
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
The selection of workers matched the skillset and price I was quoted
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The admin assistant help log our daily work. We have a delivery log, driver log, door shop log, Job status log, sub pay log, etc and things are dynamic. So having someone stay up to date with what is happening is extremely helpful.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are very small and haven't created measurables yet. But she keeps up.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
My admin is punctual and consistent. Our business is very specialized and takes a while to learn the ins and outs.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
Are there any areas for improvement or something Remote CoWorker could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Customer Service Outsourcing for Perfume Company
Call Center ServicesCustomer Service Outsourcing
$1,000,000 to $9,999,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team is very responsive, thorough, and quick."
Sep 13, 2024
Owner, Aura Fragrances of Paris LLC
Brian Bodel
Beauty & Cosmetics
Houston, Texas
11-50 Employees
Online Review
Verified
Remote CoWorker provides customer service support for a perfume company. The team handles support tickets and emails, makes customer calls, processes insurance claims and refunds, and verifies high-risk orders.
Remote CoWorker has closed tickets and ensured customer satisfaction. The team is responsive, meticulous, quick, and easy to onboard. They also provide various communication methods, including email, messaging apps, and online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Aura Fragrances of Paris LLC
Describe what your company does in a single sentence.
Perfume wholesaler and e-commerce.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Customer service
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
Pricing fit our budget
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
answer support tickets and emails
call customers when necessary
process insurance claims and refunds
verify risky orders
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Customer satisfaction with tickets closed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team is very responsive, thorough, and quick.
What was your primary form of communication with Remote CoWorker?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Ease of onboarding
Are there any areas for improvement or something Remote CoWorker could have done differently?
None come to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Customer Support & SMM for Automotive Brokerage Company
Customer Service OutsourcingSocial Media Marketing
Confidential
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"This was by far one of the best investments that we made in a while."
Sep 10, 2024
Operations Manager, Automotive Brokerage Company
Rita
Automotive
Lithia Springs, Georgia
1-10 Employees
Online Review
An automotive brokerage company hired Remote CoWorker to do social media marketing, customer support, and sales assistance. The team also provided CRM and lead generation services.
Remote CoWorker updated the client's social media platforms with educational and sales information. The team completed tasks on time and improved lead generation. They communicated well through email. Customers can expect a knowledgeable and supportive team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of an automotive brokerage company
Describe what your company does in a single sentence.
We're a small automotive brokerage company specializing in helping clients find, negotiate, and secure the best deals on new and used vehicles. With personalized service and expert industry knowledge.
We simplify the car buying experience by handling everything from vehicle sourcing to financing, We ensure a stress-free experience for our customers. Whether you're looking for luxury, economy, or anything in between, we're committed to getting you behind the wheel of the perfect car at the best price.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Remote CoWorker to accomplish?
Social Media Marketing
Lead Generation
Auto Brokering
SOLUTION
How did you find Remote CoWorker?
Online Search
Why did you select Remote CoWorker over others?
Good value for cost
How many teammates from Remote CoWorker were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Social Media Support
CRM
Lead Generation
Customer Support
Sales Assistance
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Social media platforms are up to date with educational and sales information. Leads no longer fall through the cracks. Tasks are being completed in a timely- manner. Everything that we didn't have time to do is being completed by someone who enjoys the work.
I'm glad that we chose Remote Coworker. Our assistant is knowledgeable and willing to learn new things and share what he knows. This was by far one of the best investments that we made in a while.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our assistant delivers, asks questions, shares concerns, etc. He understands what you're looking for even if you may not know. Sometimes I need a person to read my mind! :) With a little more training and streamling how we exactly want to run things; this is going to be an AWESOME collaboration.
What was your primary form of communication with Remote CoWorker?
Email or Messaging App
What did you find most impressive or unique about this company?
The interview process and being able to start sooner than later. The support and assistance of the staff.
Are there any areas for improvement or something Remote CoWorker could have done differently?
So far so good!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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