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quality work, quality experience

Six eleven is a leader in providing customer support, sales and back office data processing services for various clients and verticals. we have over 90  different clients. we have 2800 agents working for us full time daily servicing the needs of our clients. 

  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Davao City, Philippines
  • Founded 2006

1 Language that we service

  • English

4 Timezones that we service

EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)

2 Locations

  • Davao City , Philippines
  • Davao City , Philippines

Focus

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Clients appreciate six eleven global services for their budget-friendly pricing and excellent value for cost. Project costs vary, with one client investing $48,000 monthly and another between $60,000-$70,000 overall. Their services are described as high quality, responsive, and effective.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 7 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    six eleven global services Review Insights

    Overall Review Rating

    4.8
    • Quality 4.8
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • High Accuracy and Quality

      The company maintains high accuracy and quality in their services, often achieving impressive accuracy scores of over 95% and even 99%, which clients find very satisfactory.

    • Strong Infrastructure and Security

      The infrastructure, security, and office capabilities of six eleven global services are highly regarded. This setup provides a great working environment for remote employees and helps in scaling operations efficiently.

    • Flexibility and Process Improvement

      Clients appreciate the flexibility and continuous process improvement mindset of six eleven global services. They are open to feedback and actively work on enhancing their services.

    • Areas for Improvement: Digitalization

      Some clients suggest that six eleven global services could improve by further digitalizing their processes, such as implementing an online attendance system for their employees.

    • Commitment to Client Success

      The company shows a strong commitment to client success, with long-term engagements and resources that grow with the client's business. This dedication helps build trust and reliability.

    • Cost-Effective Solutions

      Six eleven global services offers cost-effective solutions that provide good value for money. This has been a significant factor for many clients choosing their services.

    six eleven global services Reviews

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    Call Center Services for Virtual Assistant & Marketing Firm

    • $10,000 to $49,999
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We like their integrity, professionalism, and eagerness to learn and grow."

    CEO, GVAP
    Carey Wolf
    • Consulting
    • Sacramento, California
    • 1-10 Employees
    • Online Review 

    six eleven global services and solutions provides ongoing call center services for a virtual assistant and marketing firm. The team handles inbound and outbound calls.

    Recruitment & Outsourcing Services for BPO Company

    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The infrastructure, security, and office capabilities provide a great working environment for our remote employees."

    Director, BPO Company
    Chris Gerra
    • Consulting
    • New York City, New York
    • 51-200 Employees
    • Online Review 
    • Verified

    six eleven global services and solutions offers recruitment and outsourcing services for a BPO company. They help hire remote staff and provide them with an office with security and other necessary protocols.

    BPO Services for Logistics & Supply Chain Company

    • Back Office Outsourcing
    • Confidential
    • Sep. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Their high quality, professional management, and effective communication were impressive."

    Executive, Logistics & Supply Chain Company
    Anonymous
    • Logistics & Supply Chain
    • Carmel, Indiana
    • 51-200 Employees
    • Online Review 
    • Verified

    six eleven global services provides BPO services for a logistics and supply chain company. The team is tasked with acquiring the project requirements, employing appropriate agents, and training them.

    BPO Services for Telecommuniactions & IT Services Company

    • $1,000,000 to $9,999,999
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “Their commitment to the project is outstanding – they’re always there when we need them.”

    HR Head, View Qwest
    Syazwan Salleh
    • Telecommunications
    • Kuala Lumpur, Malaysia
    • 201-500 Employees
    • Phone Interview 
    • Verified

    six eleven global services and solutions has provided BPO services to a telecommunications and IT services company for 10 years. The scope has included setting up the office space and finding the right agents.

    Call Center Services for Call Center Outsourcing Firm

    • $200,000 to $999,999
    • Nov. 2022 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Of the clients partnered with them, all have experienced growth and stability."

    VP, OUTSOURCE CONSULTANTS, LLC
    John Hardy
    • Consulting
    • Brooklyn Center, Minnesota
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    six eleven global services and solutions provides call center services to a call center outsourcing firm's clients. Some of the services they offer include inbound customer services and order processing.

    Customer Service Outsourcing for Online Yoga Instructions Co

    • Customer Service Outsourcing
    • $50,000 to $199,999
    • Mar. 2022 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “We really appreciate how hard they work to meet our needs.”

    COO, Online Yoga Instructions Co.
    Hogan L.
    • Wellness & Fitness
    • Santa Monica, California
    • 11-50 Employees
    • Phone Interview 
    • Verified

    six eleven global services and solutions provides call center and customer support services to an online yoga instructions company. These services include developing scripts and providing QA.

    Customer Support for Enterprise SaaS Company

    • Customer Service Outsourcing
    • Confidential
    • Jan. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They provide excellent support."

    Controller, Enterprise SaaS Company
    Anonymous
    • Advertising & marketing
    • Santa Clara, California
    • 201-500 Employees
    • Online Review 
    • Verified

    six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers.

    Call Center Services for E-Commerce Company

    • Call Center Services
    • Less than $10,000
    • Dec. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their professional personnel responds quickly."

    Employee, E-Commerce Company
    Anonymous
    • Retail
    • China
    • 11-50 Employees
    • Online Review 

    Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience.

    Customer & Ticket Support Services for Beauty Tech Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • Confidential
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm impressed with their ability to stand out in an industry that usually blends in with one another."

    Director of Customer Solutions, Beauty Tech Company
    Alex Bae
    • Beauty & Cosmetics
    • New York City, New York
    • 11-50 Employees
    • Online Review 
    • Verified

    six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours. 

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    8
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    April 27, 2023
    Business Entity
    Business Entity Name Six Eleven Global Services & Solution, Inc.
    Jurisdiction of Formation Philippines
    Date of Formation June 16, 2008
    Status Active
    Last Updated March 14, 2023
    ID CS200828736
    Credit Report Results
    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated September 17, 2024
    Learn More About The Clutch Verification Process

    Locations (2)

    1001 - 2000

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