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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Reviews mention Receptive
Intellink has received positive feedback regarding their receptiveness to client needs. One client noted their '5-star attitude' and described the communication as 'flawless,' highlighting the team's discipline and ability to understand market demands effectively. The client appreciated Intellink's willingness to take on smaller projects, which many competitors avoided, affirming their adaptability and responsiveness. Overall, the sentiment reflects strong satisfaction with Intellink's engagement and service delivery.-
BPO Services for Renewable Energy Company
5.0 Jul 15, 2021Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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BPO Services for Pharmaceutical Distributor
5.0 Jun 16, 2021The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.
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Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
17% Phone Support Services33% Chat Support Services33% Email Support Services +117% Order Processing & TakingSee all 10 projectsCall2Customers is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effective project management and ability to align with client brand values, with approximately 90% of feedback emphasizing their professionalism and customer satisfaction focus. Clients particularly appreciate their proactive communication and adaptability to evolving business needs.
Reviews mention Receptive
Clients express a generally receptive sentiment towards Call2Customers, noting their attentiveness and direct communication with the owner. One client highlighted, 'They’re attentive. The owner is reachable and listens to everything.' However, feedback also indicates a need for improvement in initiative and project management, as clients feel they must provide detailed requirements and suggestions. Overall, while responsive, clients desire more proactive engagement from the team.-
B2B Telemarketing Services for Freight Forwarding Company
2.5 Jul 16, 2019They’re attentive. The owner is reachable and listens to everything. I give him the requirements, and he makes sure it gets done.
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B2B Telemarketing Services for Freight Forwarding Company
2.5 Jul 16, 2019If we say something to them, they’ll listen and try to do it. They have no ideas or expertise of their own.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Call2Customers provided call center services for an automotive company. The team managed the client's 24/7 roadside assistance dispatch and follow-up surveys. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
25% Phone Support Services50% Chat Support Services25% Email Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Helpful
Clients have consistently highlighted Arise's helpfulness as a key strength. One review noted that their services saved the client 9 hours and $2,000 monthly, underscoring the efficiency and value provided. The overall sentiment is highly positive, with one client stating, 'It's been a very good experience' and emphasizing that there is 'no need to improve' their services. This reflects a strong alignment with client needs and satisfaction.-
Marketing Services for Manufacturing Company
5.0 Nov 2, 2017The service provider's strengths include that they are helpful. No improvements are needed as it's perfect.
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Industry Experience
Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported strong value for money with Arise, noting significant monthly savings ranging from $100 to $5,000. One client emphasized that their experience has been 'very good,' highlighting the company's reliability and helpfulness. Despite some uncertainty around specific pricing structures, the overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with one client mentioning a long-term partnership since 2006, indicating trust in the company’s value.Was this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
39% Customer Service Outsourcing48% Call Center Services13% Back Office OutsourcingFocus Areas
39% Phone Support Services32% Chat Support Services29% Order Processing & TakingSee all 26 projectsIntelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.
Reviews mention Timely
The overall sentiment regarding timeliness in Intelligent Office's reviews is highly positive. Clients commend the company for their quick response times, noting their effectiveness in handling customer calls promptly. One client highlighted that Intelligent Office's speed has significantly influenced their operations, saving them both time and money. While there are suggestions for improvement in pricing, the emphasis on their timely service remains a key strength.-
Answering Services for Large Education Firm
2.0 Nov 2, 2017The service provider's speed is strong, indicating their ability to deliver services in a timely manner. This has had a great influence on our company, suggesting that their timely delivery is a significant strength.
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Industry Experience
Intelligent Office has received positive feedback across several industries including Manufacturing, Education, Retail, Business Services, Government, Information Technology, Gaming, Telecommunications, and Financial Services. Clients have highlighted their strengths in responsiveness, efficiency, and effective customer service. The overall sentiment across these sectors is favorable, indicating that Intelligent Office is well-suited for businesses seeking reliable inbound services and enhanced customer interaction.
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Other industries Retail Government Business services Information technology Gaming Telecommunications Other Industry Education Manufacturing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness.Was this helpful?
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)Was this helpful?
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$1,000+< $25 / hr10 - 49Oakland Park, FL
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Content Moderation ServicesFocus Areas
25% Phone Support Services30% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 5 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
3 of 3 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Evateck has received overwhelmingly positive feedback for its Phone Support Services, with clients reporting a 90% satisfaction rate. Key strengths include responsiveness, professionalism, and a personalized approach to customer support. Notably, one client highlighted only one negative customer interaction in a year, while another reported a significant reduction in response times from 2 hours to just 5 minutes. Overall, clients appreciate Evateck's adaptability and cost-effectiveness, though some suggested expanding language support as an area for improvement.
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Industry Experience
Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Advertising & marketing Dental Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
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Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
35% Phone Support Services30% Order Processing & Taking20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
20% Customer Service Outsourcing35% Accounting35% Back Office Outsourcing +110% Call Center ServicesFocus Areas
90% Phone Support Services10% Order Processing & TakingSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
Reviews mention Innovative
The sentiment surrounding IQ BackOffice's innovative capabilities is overwhelmingly positive, with clients highlighting their use of advanced technology that enhances efficiency and security. One client noted, "They use innovative technology and provide great security," while another emphasized that their services significantly ease operational burdens, stating, "It is very innovative and makes our work much easier." Overall, clients appreciate the innovative solutions that contribute to substantial time and cost savings.-
Cybersecurity and Legal Crowdsourcing for Healthcare Firm
5.0 Nov 2, 2017They use innovative technology and provide great security. Their service is very safe and fast.
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Industry Experience
IQ BackOffice has garnered positive feedback from clients in the Business Services and Healthcare industries. In Business Services, the company excels in payment processing, providing significant cost and time savings. In Healthcare, they offer innovative solutions that enhance efficiency, security, and client support. Overall, clients commend their exceptional customer service and the strength of their team, indicating a strong fit for organizations seeking back office support in these sectors.
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Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IQ BackOffice as providing good value for money, citing significant cost savings and efficiency improvements. One client reported saving $5,000 monthly and 20-30 hours of work, while another noted a monthly savings of $2,200 and 150 hours saved. The pricing structures varied, with one client using hourly billing and another opting for an annual package. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
35% Phone Support Services35% Email Support Services30% Chat Support ServicesSee all 2 projectsMANGO5 is a customer service and sales support company based in Cape Town, South Africa, catering to a global clientele. The company is praised for its effective customer satisfaction and sales conversion rates, matching those of US teams. Positive reviews highlight their reliability, commitment to continuous improvement, and a strong foundation of trust, while some note the time-intensive hiring process. Overall, feedback is predominantly positive.
Industry Experience
MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
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Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
50% Phone Support Services30% Email Support Services20% Chat Support ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 8 projectsPATLive is a company that offers 24/7 phone answering services tailored to small businesses and individual entrepreneurs. The reviews underscore PATLive's efficiency in managing calls, saving clients significant time, and enhancing communication. Approximately 100% of reviewers appreciate the professionalism and skill of PATLive's team, with 83% noting the value of their service in reducing workload. Despite some concerns over cost, 100% of clients affirm its justified expense given the reliable service and positive customer interactions.
Reviews mention Experienced
Clients express high satisfaction with PATLive's expertise and reliability, particularly in the real estate sector. One client noted their 'unique insight and experience' as invaluable, emphasizing the efficiency gained from outsourcing phone answering services. The overall sentiment reflects appreciation for PATLive's dependable service and industry knowledge, with no reported issues or areas for improvement, reinforcing its suitability for similar businesses.-
Inbound Call Answering for Real Estate Investment Group
5.0 Feb 11, 2019The unique insight and experience within our industry make them valuable to us. Working with a team that has expertise with real estate investment firms is helpful.
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Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.Was this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
15% Phone Support Services40% Order Processing & Taking25% Email Support Services +120% Chat Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Reviews mention Exceptional performance
DIGI-TEXX VIETNAM has received exceptional feedback for its high-quality service and timely delivery. A client from Manulife Vietnam highlighted the impressive turnaround time and accuracy, noting that data was 99% correct. The supportive staff and effective technologies stood out, leading to an expansion of services beyond initial data entry and verification. Overall, clients express strong satisfaction and a willingness to refer DIGI-TEXX to others, indicating a positive sentiment towards the company.-
Data Entry & Management for Life Insurance Provider
5.0 Jun 12, 2023Turn around time for vendor to verify data is fast, so help us increase Processing volume. Data was 99% correct. From data verification and data entry, we extended their services to Offline and Online OCR. They delivered items on time with high quality. They're quick to implement the changes we need to apply.
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Industry Experience
DIGI-TEXX VIETNAM has demonstrated strong expertise across various industries, including Business Services, Retail, Financial Services, and IT Services. Clients commend their timely delivery, competitive pricing, and high-quality results, particularly in data management, photo editing, and project management. The overall sentiment reflects satisfaction, with notable strengths in communication and adaptability, making them an excellent fit for organizations seeking reliable outsourcing solutions in these sectors.
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Financial services Business services Retail Nonprofit Consumer Products IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DIGI-TEXX VIETNAM's competitive pricing and overall value for money. For instance, one client noted that their pricing fit the budget and provided good value for cost, while another emphasized the company's competitive prices for Western Europe. Overall sentiment is positive, with reviewers expressing satisfaction with the quality of service relative to the cost, although one client suggested that pricing could be improved.Was this helpful?
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$1,000+< $25 / hr50 - 249Thành phố Hồ Chí Minh, Vietnam
Services provided
15% Customer Service Outsourcing20% Accounting20% Finance & Accounting Outsourcing (FAO) +615% Data Annotation Services10% BI & Big Data Consulting & SI5% Demand Generation Marketing5% Graphic Design5% Social Media Marketing5% Video MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsInnovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Insurance Company
5.0 — Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance Read moreWas this helpful?
Average Project Cost Breakdown
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Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature BPO: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Phone Support Services40% Chat Support Services40% Email Support Services +110% Order Processing & TakingSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Outsourcing, providing tailored services such as e-commerce logistics and multilingual customer care. The company has received overwhelmingly positive feedback, with 100% of reviewers lauding their professionalism, proactive communication, and ability to integrate seamlessly with clients' teams. While documentation was noted as a potential area for improvement, their timely delivery and commitment to enhancing operational efficiency are highly praised.
Reviews mention Adaptable
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their adaptability, highlighting their capacity to understand workflows and anticipate needs. One client noted their VA's ability to quickly integrate into new tools and platforms, enhancing efficiency. Feedback emphasizes proactive communication and attention to detail, with clients appreciating the flexibility in service offerings. Overall, the sentiment is highly positive, with many recommending the company for their responsiveness and strategic alignment with client goals.-
Administrative Support & SMM for Sports Physical Therapy Co
5.0 Jul 15, 2025Tasks Expert- A Virtual Assistant Company’s project management was great. They delivered on time and responded well to our needs. Clients praise their attention to detail, proactive communication, and ability to adapt to evolving project needs. Whether it was managing my inbox, coordinating appointments, or conducting market research, my VA consistently delivered high-quality results. Their attention to detail and ability to adapt quickly to new tools and platforms, like CRM systems and project management apps, was outstanding.
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Industry Experience
Tasks Expert has received positive feedback across diverse industries, including healthcare, financial services, hospitality, legal, consumer products, and telecommunications. Clients commend their expertise in lead generation, data management, customer support, and operational efficiency. In healthcare, they improved backend documentation, while in financial services, they enhanced lead quality and website functionality. Hospitality clients appreciated their customer service improvements. Overall, the sentiment is highly favorable, highlighting their ability to deliver tailored solutions and consistent results across various sectors.
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Other industries Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.Was this helpful?
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$5,000+< $25 / hr250 - 999VI, Poland
Services provided
45% Customer Service Outsourcing49% Call Center Services6% Back Office OutsourcingFocus Areas
85% Phone Support Services5% Chat Support Services5% Email Support Services +15% Order Processing & TakingSee all 1 projectsdatabroker is a company specializing in arranging sales meetings and providing group insurance solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting databroker's reliability, flexibility, and top-tier service delivery. Their competence and alignment with client values are frequently praised, establishing them as a preferred partner for successful campaign execution.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
databroker has received positive feedback from clients in the past six months, highlighting their reliability, flexibility, and exceptional service delivery. One client noted their 'complete flexibility, timeliness, and operational effectiveness,' with a strong emphasis on successful campaign execution. The alignment of company values and high ratings were key factors in selecting databroker, reinforcing their reputation as a goal-driven partner. Overall, clients express strong satisfaction and recommend databroker as a trustworthy business partner.Was this helpful?
Industry Experience
Data Broker has demonstrated strong expertise in the insurance sector, receiving positive feedback for their reliable and goal-driven approach. Clients appreciate their flexibility, timely delivery, and effective communication, leading to measurable outcomes such as increased customer acquisition. Overall sentiment is highly favorable, indicating that companies within the insurance industry would find a valuable partner in Data Broker for project execution and strategic initiatives.
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InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Data Broker's value for money, highlighting their reliability and flexibility. One client noted their 'exceptional competence' and 'top-tier delivery' of projects, emphasizing the strong alignment of company values. The overall sentiment reflects a perception of high quality in relation to costs, with recommendations for their reliable collaboration and successful campaign execution, underscoring the favorable return on investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
3 of 3 Phone Support Services reviews are 5 stars3 new reviews for Phone Support Services in past 6 months$50,000 – $199,999 avg. project costPhone Support Services Experience
Zahoree has received overwhelmingly positive feedback regarding their Phone Support Services, with 100% of reviewers expressing satisfaction with their responsiveness and execution. Clients particularly commend the company's training quality and leadership, with 85-90% CSAT scores achieved across projects. Notable themes include effective communication and proactive management, which contributed to significant improvements in customer satisfaction and response times. Reviewers unanimously state that Zahoree is an exceptional partner, emphasizing their strong culture fit and value for cost.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
33% Phone Support Services33% Email Support Services17% Chat Support Services +117% Order Processing & TakingSee all 12 projectsDalerio Consulting is a Customer Support Outsourcing company known for providing exceptional Customer Care Outsourcing services. All reviews highlight their cost-effective solutions and increased productivity. With 100% of feedback emphasizing their responsiveness and service quality, Dalerio Consulting stands out as a reliable partner for Customer Service BPO needs.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Dalerio Consulting has received positive feedback in their Phone Support Services, with clients emphasizing exceptional responsiveness and service quality. One review highlights a significant cost reduction and increased productivity as measurable outcomes. Overall sentiment remains highly favorable, with 100% of reviewers expressing satisfaction and no reported areas for improvement. Clients choose Dalerio for their competitive pricing and adaptability, indicating strong expertise in supporting recruitment-focused needs.
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Industry Experience
Dalerio Consulting has demonstrated strong expertise across various industries, including Business Services, eCommerce, HVAC, Education, Gambling, and Media. Clients praise their responsiveness, flexibility, and ability to deliver measurable results, such as increased sales, enhanced digital presence, and effective communication. The overall sentiment is highly positive, indicating that Dalerio Consulting is well-suited for projects requiring customer support, digital marketing, and web development across these industries.
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Business services Software Other Industry Construction Education Gambling Nonprofit Utilities MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated expertise across various industries including financial services, retail, energy, contracting, real estate, and information technology. The feedback highlights their strong project management, adaptability, and ability to deliver measurable results, such as improved lead generation and customer service efficiency. Overall, clients commend BPO Hive LLC for their professionalism, responsiveness, and capacity to scale operations, making them a strong fit for companies seeking support in sales, customer service, and operational efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Financial services Retail Real estate Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BPO Hive LLC is consistently recognized for providing good value for cost across various projects. Clients have noted that the company's pricing fits their budgets while delivering high-quality services. For instance, one CEO highlighted BPO Hive LLC's effective virtual receptionist services, leading to improved efficiency and fewer missed calls. Another client praised their ability to scale operations without compromising quality, emphasizing their reliability and commitment. Overall, feedback reflects a strong sentiment of satisfaction with BPO Hive LLC's pricing and value delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention Efficient
Clients consistently commend OverDrive Services for their efficiency in project management and responsiveness. One client noted their ability to respond quickly and efficiently, leading to a remarkable 15x increase in revenue. Additionally, they highlighted OverDrive's capability to source high-quality candidates swiftly, further emphasizing their effective operational execution. Overall, the sentiment regarding OverDrive's efficiency is overwhelmingly positive, with clients expressing satisfaction and no suggested areas for improvement.-
Staff Augmentation for Dumpster Rental Company
5.0 Jul 28, 2023Always very responsive, quickly and efficiently. They over delivered... every time. We now have 5 full time staff members from Sales Overdrive.
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Industry Experience
OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries.
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Other Industry Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Sheridan, WY
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 12 projectsScalemill is a Customer Service Outsourcing (CSO) and BPO company known for its call center solutions, offering services like order management, returns processing, and sales prospecting. Feedback highlights their reliability, flexibility, and punctual project delivery, with 100% target achievement in one case. Approximately 90% of reviews commend their adaptability and integration into existing workflows.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Scalemill has received predominantly positive feedback for their Phone Support Services, with clients highlighting their results-oriented approach and effective communication. Notably, 100% of targeted goals were achieved in one project, showcasing their expertise and impact. Clients appreciate the cultural fit and cost-effectiveness of their services. However, some reviewers suggested improvements in reporting analytics. Overall, client sentiment leans strongly positive, reflecting Scalemill's strengths in driving project success and fostering collaborative relationships.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Scalemill's competitive pricing and excellent value for money. For instance, one client noted that Scalemill's pricing fit their budget while providing good value for the cost. Another remarked on their ability to deliver results that exceeded expectations at reasonable rates. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return on their investment and the quality of services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +710% Call Center Services10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
50% Phone Support Services25% Chat Support Services15% Email Support Services +110% Order Processing & TakingSee all 8 projectsStaff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Staff Outsourcing Solutions has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in customer service management, quick response times, and the effective handling of a range of support tasks including emails, live chats, and calls. Notably, measurable outcomes include significant increases in customer interactions. Reviewers have praised the professionalism and adaptability of the team, noting that all concerns were addressed promptly, enhancing overall client experience.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$10,000,000 + avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Plant Retail Company
5.0 — Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. Read moreWas this helpful?
Industry Experience
Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors.
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eCommerce Consumer Products Retail Information technology TransportationWas this helpful?
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 7 projectsAnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.
Reviews mention Timely
Clients consistently commend AnswerLive for their timely responses, highlighting that they 'always respond in a timely manner.' This aspect of their service has notably improved customer management for users. However, some clients have reported issues with redundant calls, suggesting a need for better coordination among their offices. Overall, the sentiment regarding timeliness is positive, indicating that AnswerLive effectively meets client expectations in this area.-
After Hours Call Services for Water Provider
4.0 Mar 19, 2020They always respond in a timely manner.
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Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Consumer Products Utilities Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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$1,000+< $25 / hr50 - 249Пожаревац, Serbia
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Sales Outsourcing +110% Social Media MarketingFocus Areas
40% Phone Support Services40% Email Support Services20% Chat Support ServicesSee all 2 projectsFyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.
1 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
Fyxer Industries Ltd has received overwhelmingly positive feedback for their Phone Support Services, with 90% of reviewers highlighting excellent customer responsiveness and satisfaction. Clients noted significant improvements in customer retention, response times, and digital marketing effectiveness. The company's proactive communication and tailored services were frequently praised, further solidifying their reputation for reliability and expertise. While feedback was overwhelmingly positive, minor suggestions for improvement included enhancing reporting tools and strategic reviews.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
20% Phone Support Services33% Chat Support Services33% Email Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
Industry Experience
Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 2 projectsChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.
2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback on ChatPandas has been overwhelmingly positive, highlighting their effective customer support and operational excellence. Clients praised the team's ability to meet goals, improve customer experience, and their commitment to agent training and morale. Notably, one client reported an expansion of service hours and a significant increase in bookings due to ChatPandas' support. Areas for improvement mentioned include simplifying processes to enhance efficiency, but overall, clients view ChatPandas as an invaluable partner.Was this helpful?
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
ChatPandas has received overwhelmingly positive feedback for its Phone Support Services, with 100% of reviewers highlighting their ability to enhance customer experience and support operations effectively. Clients have praised their 24/7 availability, consistent performance, and proactive approach in managing complex issues, resulting in $15 million in bookings. The team's focus on agent satisfaction has led to low turnover, further strengthening their partnerships. Overall, their responsiveness and adaptability are consistently noted as key strengths.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 14 projectsMAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.
Reviews mention Efficient
Clients have praised MAP Communications for their efficient services, highlighting their quick response times and ability to meet deadlines. One client noted a significant reduction in hours and costs, stating they saved 'tons of hours and thousands of dollars.' Moreover, the company has been credited with improving revenue and overall efficiency, indicating a strong alignment with client needs and expectations.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They improved our revenue and efficiency. They have flawless communication skills.
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Industry Experience
MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Other Industry Healthcare Real estate Retail Financial services Consumer Products Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
65% Customer Service Outsourcing25% Call Center Services10% Back Office OutsourcingFocus Areas
31% Phone Support Services38% Chat Support Services31% Email Support ServicesSee all 6 projectsFirmsDesk is a versatile business process outsourcing company offering services such as customer service, call center support, web design assistance, and translation services. Overall, the feedback is overwhelmingly positive, with clients appreciating their proactive approach, impressive communication skills, and cost-effectiveness. Notably, 100% of reviewers express satisfaction, highlighting their organizational excellence and the tangible impact on their business outcomes.
Reviews mention Hard working
Clients consistently commend FirmsDesk for their hard work and dedication. One client highlighted their team's tireless efforts in customer support, noting, "they work on calls tirelessly, which is awesome." Overall, the sentiment reflects satisfaction with their organized approach and commitment to delivering results, with another client stating, "I see how they get down and the customer feedback"—demonstrating their strong work ethic and effectiveness in driving business outcomes.-
BPO & Back-Office Services for Spa Club
5.0 Nov 18, 2021They're covering my budget as well as my work, so I'm happy about it. They're also organized and give me weekly reports as required. In addition to that, they work on calls tirelessly, which is awesome — they're doing an overall great job.
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Industry Experience
FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.
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Other Industry Food & Beverages Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
46% Phone Support Services29% Chat Support Services14% Email Support Services +111% Order Processing & TakingSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.
Reviews mention High-quality work
Clients consistently commend Bungee (formerly Direct Answer) for delivering high-quality work, particularly in customer service. One client noted, 'They have truly provided a level that has left me impressed and blown away.' Another highlighted their 'outstanding' service, stating, 'They'll do everything in their power to meet and exceed expectations.' Overall, the sentiment reflects a strong appreciation for their dedication, efficiency, and ability to integrate seamlessly into clients' operations.-
Answering Services, Scheduling, & Merchandise for HVAC Company
5.0 Sep 26, 2018The project manager is quite involved—sometimes listening to certain calls and later going over the flow with the employee and the caller. They have a thorough quality assurance process. I generally try to go out of my way to take care of my own customers, so when I find a company that does the same for me, I notice it.
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Phone & Email Support for Religious Museum
5.0 Apr 4, 2018The desire to achieve perfection is evident in the quality of their performance. They’ll do everything in their power to meet and exceed expectations. Their customer service is outstanding.
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Industry Experience
Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsAtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.
Industry Experience
AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.Was this helpful?
More responsive than most other service providers
Get in TouchAtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Phone Support Services34% Chat Support Services33% Email Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
35% Phone Support Services36% Order Processing & Taking29% Chat Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Efficient
Clients have consistently highlighted RemSource's efficiency, noting their ability to deliver quality work swiftly and productively. One client reported a significant reduction in employee stress and a monthly savings of $5,000, attributing these benefits to RemSource's effective service. The overall sentiment reflects a strong appreciation for their efficiency, with one client stating it directly contributes to both companies' positive outcomes, and no areas for improvement were identified.-
Virtual Assistant for Telecommunications Company
5.0 Aug 12, 2017Because they are so efficient, they also increase our productivity, therefore both our companies have positive outcomes. Efficiency is noted as one of their strengths, which contributes significantly to the success of our collaboration.
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Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
30% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services45% Chat Support ServicesSee all 2 projectsNICE Global is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their proactive communication, flexibility, and alignment with client values, with 100% noting their project management's adaptability and responsiveness. They consistently deliver increased customer metrics such as NPS and LTV, showcasing their capability in Remote Customer Care.
Reviews mention Detail-oriented
Clients consistently highlight NICE Global's detail-oriented approach, emphasizing their commitment to quality and compliance. One client noted their 'attention to detail' as critical to the program's success, reflecting an overall positive sentiment. The structured communication, including weekly KPI reviews, further showcases their meticulousness in adapting to evolving project needs. Overall, feedback indicates a strong appreciation for NICE Global's thoroughness and dedication to client objectives.-
Customer Service Support for Automated Consumer Support Co
5.0 Dec 8, 2023A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.
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2 of 2 Phone Support Services reviews are 5 stars$10,000,000 + avg. project costPhone Support Services Experience
NICE Global exhibits strong expertise in Phone Support Services, with 100% positive feedback from clients regarding their project management and adaptability. Clients emphasize their proactive communication and commitment to quality, leading to measurable increases in customer satisfaction metrics such as NPS and LTV. Notably, 100% of reviewers appreciated NICE's alignment with company values and their ability to adapt to changing project needs. Overall, NICE Global is recognized for delivering high-quality support while maintaining cost-effectiveness.
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Industry Experience
NICE Global has received positive feedback across various industries, including transportation and consumer products & services. In transportation, they excelled in delivering exceptional customer service via efficient call center solutions, demonstrating flexibility and proactive communication. In the consumer products sector, they effectively managed customer billing inquiries, improving customer lifetime value and satisfaction metrics. Overall, NICE Global's strengths lie in their adaptability, commitment to quality, and ability to drive measurable outcomes, making them a strong fit for companies seeking customer service and support solutions.
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Consumer products & services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight NICE Global's exceptional value for cost, with one stating, "Good value for cost," and another noting, "Pricing fit our budget." The company is praised for delivering high-quality services while maintaining affordability, contributing to improved customer satisfaction and loyalty. Overall, the sentiment surrounding NICE Global's cost-effectiveness is overwhelmingly positive, indicating that they provide a strong return on investment for their clients.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
32% Phone Support Services36% Chat Support Services32% Order Processing & TakingSee all 1 projectsEmenac is a call center service provider, offering inbound and outbound call management, booking services, and customer support. With a success rate of 90%–95% monthly, they have been praised for their impressive management and ability to integrate into clients' teams. Approximately 95% of feedback highlights their effective service delivery and customer satisfaction.
Industry Experience
Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Omaha, NE
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 19 projectsComplete Call Solutions is a call center service provider specializing in customer support, appointment scheduling, and administrative assistance. The reviews reveal a generally positive feedback, with about 86% praising their professionalism, scalability, and effective communication. Common themes include their ability to efficiently manage inbound calls and provide timely assistance, although some areas for improvement were noted, such as call transferring and enhanced communication for optimal setup.
Reviews mention Reliable
Clients consistently highlight Complete Call Solutions' reliability as a key strength. One review specifically mentions that the service provider is 'quite efficient' and emphasizes their 'reliability' in handling customer calls, appointment scheduling, and billing. Overall, the sentiment regarding reliability is positive, indicating that clients feel confident in the company's ability to meet their inbound service needs effectively.-
Inbound Scheduling for Health-based Company
3.0 Nov 2, 2017The service provider's strengths include their reliability. It is quite efficient to our business.
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Industry Experience
Complete Call Solutions has received positive feedback across various industries, including Financial Services, Telecommunications, Automotive, Retail, and Healthcare. Clients commend their expertise in providing Tier 1 support, efficient communication, and scalability. The overall sentiment is strong, with many noting improved customer satisfaction and operational efficiency. Their strengths lie in responsiveness, professionalism, and the ability to seamlessly integrate with client teams. Organizations in need of reliable call center services and efficient customer support will find a good match in this provider.
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Human Resources Automotive Other Industry Business services Healthcare Manufacturing Retail IT Services Telecommunications Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
35% Phone Support Services40% Order Processing & Taking25% Chat Support ServicesSee all 26 projectsOutsource RCM is a customer service BPO specializing in accounts receivable management, insurance claim processing, and related billing solutions. With a 100% positive feedback rate, clients commend their proactive approach, expertise, and seamless integration with internal teams, resulting in improved cash flow and streamlined operations. Reviewers consistently highlight their responsiveness and excellent project management skills.
Reviews mention Knowledgeable
Clients consistently praised Outsource RCM for their extensive industry knowledge and professionalism. Feedback highlighted their strong understanding of medical billing processes, attention to detail, and proactive approach to improving efficiency. One client noted their 'strong knowledge of medical billing processes,' while another emphasized their 'industry knowledge, attention to detail, and proactive approach.' Overall, the sentiment reflects high satisfaction with Outsource RCM's expertise and effective communication throughout the project.-
Back Office Outsourcing for Renovation & Construction Co
4.5 Jul 20, 2026The most impressive part of working with OutsourcRCM was their professionalism and attention to detail. Their team understood the importance of accurate billing and timely follow-ups, and they showed strong knowledge of medical billing processes. They were reliable, proactive, and easy to work with.
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Back Office Outsourcing for Construction Company
4.5 Jul 20, 2026The most impressive aspect of OutsourcRCM was their professionalism and industry knowledge. They understood the importance of accurate billing and consistent follow-ups. Their attention to detail, responsiveness, and willingness to support our needs made them a valuable partner.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Revenue Cycle Management for Custom Cabinetry Company
5.0 — Outsource RCM provides revenue cycle management services for a custom cabinetry company. The team manages accounts receivable, submits insurance claims, resolves denials, and posts payments. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsource RCM's competitive pricing and excellent value for money. Many reviews emphasize that the company's pricing fits within budget constraints while delivering high-quality services. For instance, one client noted, 'Good value for cost,' reflecting a common sentiment. Additionally, several clients reported improved efficiency and reduced administrative burdens, which further underlines the perceived value of their investment in Outsource RCM's services.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
10% Customer Service Outsourcing20% Call Center Services15% Corporate Training & Coaching +815% Recruiting15% Staffing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 3 projectsDelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
DelonApps has received overwhelmingly positive feedback for its Phone Support Services, with 100% of clients expressing satisfaction with their performance. Notably, clients emphasized strengths in customer satisfaction, lead generation, and operational efficiency, with one client reporting a 50% reduction in internal operation times. Their dedicated project management and proactive approach have been commended, as well as their affordability and alignment with client values. Overall, DelonApps is viewed as a reliable partner in enhancing customer relations and business processes.
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Industry Experience
DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 10 projectsGold Cross Answering Service is a telecommunications company providing 24/7 answering and dispatching services. Their clients appreciate their reliable and professional service, with over 90% of feedback highlighting effective communication and consistency. Reviewers often praise Gold Cross for their adaptability, prompt problem resolution, and ability to integrate seamlessly with client operations. Clients report significant improvements in customer service and operational efficiency.
Reviews mention Accessible
Clients consistently praise Gold Cross Answering Service for their accessibility and responsiveness. One client noted the ease of communication, stating they can call anytime and have their needs addressed promptly. The team is described as polite, professional, and dependable, enhancing the overall experience. However, there is a suggestion for improvement regarding the categorization of emergency calls to better filter non-emergency requests. Overall, the sentiment reflects strong accessibility and client satisfaction.-
Call Center Services for Water Treatment Company
5.0 Feb 5, 2020The huge benefit that we get using Gold Cross and the easy access to tweaking our account needs when needed.
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Industry Experience
Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
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Real estate Consumer Products Nonprofit Automotive Environmental Services UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths.Was this helpful?
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$5,000+< $25 / hr250 - 999
Services provided
30% Customer Service Outsourcing50% Call Center Services20% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsCallboxs is an outsourcing service provider specializing in customer support and market strategy development. Clients commend them for their adaptability, creativity, and professionalism, with 100% of feedback indicating satisfaction. Notably, they helped one client increase sales by 100% in two months, showcasing their effectiveness in market penetration and customer service enhancement.
Reviews mention Timely
Callbox has received positive feedback regarding their timeliness in responding to customer inquiries. Clients noted a significant reduction in complaints about unanswered calls and emails, highlighting their quick adaptation to business needs. One client specifically praised the speed of response on their Facebook page chat, stating that clients expressed satisfaction with the promptness. Overall, the sentiment reflects strong approval of Callbox's timely service delivery.-
Call Center Services for Beach Resort
5.0 Sep 23, 2021We no longer have customers who complain that we don't pick up the phone or that no one answers their emails. Also, several clients shared that they are satisfied with the speed of response in the chat on our Facebook page. They very quickly adapt to our requirements and way of working.
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Industry Experience
Callbox demonstrates strong expertise in the Hospitality and Manufacturing industries. Clients in Hospitality praised their adaptability, effective customer service, and proactive approach, leading to improved client satisfaction. In Manufacturing, they excelled in market entry strategies, contributing to a 100% sales increase in Eastern Europe. Overall, feedback indicates Callbox's strengths in communication, strategic planning, and professionalism, making them a suitable partner for companies in these sectors seeking growth and enhanced customer engagement.
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Hospitality & leisure ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Callboxs for their exceptional value for money, noting competitive rates such as $14 per hour and a strong return on investment through increased sales and enhanced customer satisfaction. One client highlighted the company's proactive approach and the added value of a complimentary customer satisfaction survey. Overall sentiment reflects a high level of satisfaction with the cost-effectiveness of their services and the quality of support provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsContact One is an inbound service provider specializing in call answering, customer service, and appointment booking. The company is highly rated for its efficiency and professionalism, with approximately 80% of reviews praising its prompt and reliable customer service. While some clients suggest staffing improvements, the majority highlight significant cost savings, with up to 40% saved monthly.
Reviews mention Reliable
Clients consistently describe Contact One as a reliable partner, particularly highlighting their quick response times and effective customer service. One client noted a significant reduction in errors since engaging their services, emphasizing their reliability in handling a high volume of inbound calls. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients expressing satisfaction and confidence in the company's ability to meet their evolving inbound service needs.-
Customer Phone Support for Service Company
4.5 Aug 12, 2017They are a great, reliable partner. Since working with them we have fewer errors. We've been together since October 2015.
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Industry Experience
Contact One has demonstrated strong expertise in various industries, including Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Information Technology. Clients in these sectors highly value their quick and thorough call handling, effective customer service, and the ability to save significant time and costs. Overall sentiment is overwhelmingly positive, with notable strengths in prompt service and professional communication. This makes Contact One a suitable choice for businesses seeking reliable inbound services across multiple domains.
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Hospitality & leisure Utilities Other industries Telecommunications Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Contact One's pricing as fair, with several reviews highlighting their flat-rate billing structure as beneficial. One client noted a significant annual expenditure of $1,000,000 to $9,999,999, while another mentioned saving approximately $50,000 monthly. Although some feedback indicated that prices could be perceived as high, the overall sentiment underscores the value for money due to the quality of service and efficiency gained, with many clients appreciating the time and cost savings.Was this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
25% Customer Service Outsourcing24% Call Center Services21% Back Office Outsourcing +215% Recruiting15% StaffingFocus Areas
42% Phone Support Services29% Chat Support Services29% Email Support ServicesSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Customer Service Outsourcing15% Application Management & Support15% Application Testing +610% Call Center Services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Accessible
Clients commend Aplitt sp. z o.o. for their accessibility and responsiveness throughout project implementation. One reviewer highlighted the team's 'flexibility and availability,' stating that communication was seamless and adaptation to client needs was exemplary. The professional approach and understanding demonstrated by the project team were also noted as significant strengths. Overall, the sentiment reflects a strong appreciation for Aplitt's commitment to client engagement and effective communication.-
Mobile App Dev for Credit Union
5.0 May 15, 2023We are very pleased with the flexibility and availability of the project team we worked with during implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.
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Industry Experience
Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Sales Outsourcing +110% IT Managed ServicesFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
Industry Experience
ENVO BPO has demonstrated strong expertise in the healthcare and telecommunications industries. Clients in healthcare praised their effective database collection and telemarketing strategies, noting their comprehensive approach and seamless communication. In telecommunications, feedback highlighted ENVO BPO's professionalism in lead generation and sales support, emphasizing their dedication to understanding client products. Overall, the sentiment is highly positive across both sectors, making ENVO BPO a suitable partner for businesses seeking growth in these areas.
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Healthcare TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with ENVO BPO's cost-effectiveness and overall value for money. One healthcare consultant noted that the comprehensive database created during their project met expectations, demonstrating a solid return on investment. Another client highlighted ENVO BPO's professionalism and dedication, mentioning that their internal sales team received multiple qualified leads daily, which justified the expenditure. Overall, feedback indicates that the quality of service aligns well with the pricing offered.Was this helpful?
More responsive than most other service providers
Get in TouchENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
Reviews mention Efficient
The overall sentiment regarding efficiency at Marke.tel is highly positive. Clients highlighted their swift recruitment and onboarding processes, with one noting a turnaround from candidate approval to operational status in just four days. Another client reported a significant reduction in response times for inquiries, from 8 minutes to 1 minute and 40 seconds. Their project management was consistently praised for its responsiveness and ability to implement changes without disrupting service, underscoring Marke.tel's dedication to maintaining high service standards.-
BPO Services for Online Learning Platform
5.0 Jun 10, 2025They managed their project very effectively. Services such as hiring and onboarding the system were done in a timely or even faster manner. Everything continued to go smoothly when we had to switch two agents during the year.
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Back Office Outsourcing for Financial Services Company
5.0 Jun 14, 2025The project management was very efficient. Marke.tel carried out the recruitment, onboarding, and operational support without any problems and in a professional manner. When changes were needed in teams, they were implemented in a way that did not affect performance and workflow.
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1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Marke.tel received highly positive feedback for their Phone Support Services, with clients noting a significant reduction in response times and operational costs. One client reported a 50% decrease in payroll costs and a reduction in inquiry wait times from 8 minutes to 1 minute and 40 seconds. Overall, 95% of reviewers praised their professionalism, clear communication, and effective project management, although some suggested better advance notice of public holidays. Their proactive approach and client-first attitude were consistently highlighted as key strengths.
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Industry Experience
Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Content Moderation Services10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
20% Phone Support Services40% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Customer Umbrella demonstrates expertise in Phone Support Services, achieving a 40% reduction in response times and a 25% increase in player satisfaction for Room 8 Group. The 24/7 call center provided tailored support, contributing to a 30% cost saving. Clients appreciate their adaptability and in-depth understanding of the gaming industry, fostering strong connections with players. Overall, feedback is overwhelmingly positive, with minimal suggestions for improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
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View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
68% Customer Service Outsourcing19% Call Center Services13% Back Office OutsourcingFocus Areas
40% Phone Support Services30% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 7 projectsLiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Reviews mention Easy to reach
Clients have consistently praised Tech Fi Technologies for their accessibility and responsiveness. One client noted, 'You can reach the actual players and get everything done right away,' highlighting the ease of communication with the team. Overall, the sentiment reflects a strong appreciation for the company's commitment to being easily reachable, contributing to their high-quality service delivery.-
Web Design & Management for Dental Corporation
5.0 Apr 29, 2020The quality of work Tech Fi does is above and beyond. You can reach the actual players and get everything done right away. Really impressed and would recommend to anyone in any field as they are diversified.
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Industry Experience
Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.Was this helpful?
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List of the Top 15 Customer Service Phone Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.7/40.016.8/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.7/40.016.4/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other
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