Atender Group

BACKGROUND

Please describe your company and your position there.

Empire Digital Marketing is a start-up Marketing agency which have grown with the agreement with Atender. In fact, Atender was the first company that trusted in us which have led to great growth for both parties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atender Group, and what were your goals?

We wanted to make Atender grow online and expand the percance as a reliable and trustworthy company that are genuin interested in it's partners and customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

At Empire Digital Marketing, we wanter a partner that could prove reliability and a long-term goal. Atender proved this which was the main reason for our collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Together with Atender we have built a platform of interaction that suits both ends optimizes the collaboration.

How many resources from the vendor's team worked with you, and what were their positions?

3, all in the management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very pleased to be able to work together with Atender. They are trustworthy and reliable, and their communication enables great results.

How effective was the workflow between your team and theirs?

Very effective with no obstacles.

What did you find most impressive or unique about this company?

The will to improve and the genuine interest in the growth of it's customers, partners and clients.

Are there any areas for improvement or something they could have done differently?

No, we don't think so.