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CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

Peak Support provides exceptional customer service outsourcing to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, U.S and LATAM. We hire the best agents in the business, and we are relentlessly dedicated to helping our clients succeed.

  • $10,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 2015
Average Review Rating
4.8
Total Reviews
6
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.9 /5

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    Locations (1)

    1001 - 2000

    Highly Rated Similar Providers

    Overall Review Rating

    4.8
    • Quality

      4.8 /5
    • Schedule

      4.9 /5
    • Cost

      4.6 /5
    • Willing to Refer

      4.9 /5
    See all 6 Reviews
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    Customer Service Augmentation for Menswear Company

    • $10,000 to $49,999
    • Apr. 2018 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The Peak Support team writes well and answers customers accurately."

    Jul 30, 2020

    Peak Support provides additional resources to enhance customer service capabilities for a menswear company. They address customer inquiries via email and social media accounts including Instagram and Facebook.

    Customer Support for Fashion Wholesaler & Manufacturer

    • Confidential
    • Dec. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their passion and energy in listening to, and solving, people’s issues, sets them apart from the competition.”

    Jul 30, 2020

    Peak Support provides customer support through Facebook and Zendesk for a wholesale and manufacturing company. They also are working on a customer feedback loop, collecting data from several funnels.

    Customer Service Partner for Science-Based Clothing Brand

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Peak Support constantly goes over the top to make sure we, and our customers, are happy."

    Jul 22, 2020

    Peak Support provides customer service and customer relationship management services for a science-based clothing brand.

    Data Management & Dev for Event Subscription Service

    • Confidential
    • June 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    3.5
    Willing to Refer
    4.5

    "The workforce is sharp, efficient, and pleasant to work with."

    May 21, 2020

    Peak Support provides backend data management, product design, content updates, and market research services for an events and conference subscription service.

    Customer Service for Community Experience Company

    • Call Center Services
    • $10,000 to $49,999
    • June 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Project timelines were always met."

    May 11, 2020

    Peak Support provided outsourced customer service work. Their team supplied a support staff to handle training and education for new staff. Data analysis was also included. 

    Customer Service Support for Men's Clothing Company

    • Call Center Services
    • $200,000 to $999,999
    • May 2017 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They have a consistent grasp and awareness of metrics at all times."

    Apr 17, 2020

    Peak Support provided an outsourced call center team to provide customer support for an apparel company. Their team was tasked with speaking to customers via chat, email, and phone

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