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Telephone Answering Service for UK Businesses

Face for Business is a UK based company who specilise in Telephone Answeting and Managed Live Chat,  We have developed since 2011 into a brand recognised for quality and customer service. 

the company Values are:-

  • Our Why - To Delight
  • Our Mission - To Over Deliver on Everything We Promise
  • Our Vision - To Be The UK’s Most Trusted Business Support Service by 2025
  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Burscough, England
  • Year founded
    Founded 2011

2 Locations

  • Burscough , England
  • Burscough , England
No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 4.8 /5

    What Clients Have Said

    Face for Business offers competitive pricing, with monthly costs around £300–£350 ($400–$470 USD). Clients appreciate their value for cost, citing high-quality service and effective communication as key strengths. They are viewed as integral to clients' operations, providing personalized and reliable support.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 3 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Face for Business Review Insights

    Overall Review Rating

    4.8
    • Quality 5.0
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Increased Client Conversion

      One review mentions that Face for Business's services have led to higher client conversion rates, exceeding initial expectations.

    • Highly Personalized Service

      Clients commend the personalized approach, where dedicated receptionists build strong relationships with callers, making them feel like part of the client's staff.

    • Dedicated Account Managers

      Clients appreciate the dedicated account managers who regularly check in for feedback and ensure services align with client needs.

    • Flawless Billing

      Accurate and reliable billing practices are frequently mentioned, with no issues reported in invoicing, contributing to a stress-free experience.

    • Improved Trust Ratings

      One client noted a significant improvement in their Trustpilot ratings after engaging Face for Business, attributing this to the high-quality customer support provided.

    Face for Business Reviews

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    All Filters

    Virtual Receptionist Services for Accounting Firm

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "In the five years that we’ve worked with them, they’ve never let us down."

    Director, Beaumont & Co.
    Victoria Beaumont
    • Financial services
    • United Kingdom
    • 1-10 Employees
    • Phone Interview 
    • Verified

    An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the client.

    Answering Services for Financial Adviser Firm

    • Call Center Services
    • Less than $10,000
    • Jan. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are proactive, and we have no intention of changing Face For Business for another agency."

    IFA, LJ Financial Planning (RH) Limited
    Richard Hawkings
    • Financial services
    • Southport, England
    • 1-10 Employees
    • Online Review 
    • Verified

    Face for Business provides call answering services for a financial adviser firm. The receptionists' tasks involve attending to calls from 8 a.m. to 8 p.m.

    Customer Support for Vaping & CBD Products Manufacturer

    • Call Center Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They provide first-class support at a highly competitive price."

    Managing Director, LUMO LIQUIDS LTD
    Anthony Rolfe
    • Manufacturing
    • Swansea, Wales
    • 51-200 Employees
    • Online Review 
    • Verified

    Face for Business provides customer support services for a vaping and CBD product manufacturer. The team handles the front office and messages from customers.

    Locations (2)

    31 - 40

    Contact Face for Business

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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