Managed Customer Service, Reinvented.
Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot. Aided by Omnie's highly skilled, dedicated agents, businesses can re-distribute resources to focus on elevating customers' in-person experience, therefore, strengthening the brand and service quality.