Top Phone Support Services
15 Leaders 15 Contenders
2,180 Companies
List of the Top Customer Service Phone Support Companies
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing35% Sales Outsourcing15% Email Marketing +410% Call Center Services10% Content Marketing10% Demand Generation Marketing10% Search Engine OptimizationFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 28 projectsDivision50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
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$1,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 7 projectsTele-Help-Ing is a virtual assistant services provider excelling in diverse areas including database management, legal support, workflow optimization, and clinical triage. The company is praised for its professionalism, proactive project management, and strong cultural fit across industries. Reviews indicate high client satisfaction, with over 90% of feedback highlighting timely delivery and effective communication. Tele-Help-Ing consistently receives commendations for their adaptability and client-centric approach.
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Phone Support Services40% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
55% Phone Support Services15% Chat Support Services15% Email Support Services +115% Order Processing & TakingSee all 60 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
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Undisclosed< $25 / hr250 - 999Duluth, GA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a call center and answering service provider that offers tailored customer service solutions for businesses in various industries. The reviews reveal a 90% satisfaction rate, with clients frequently praising their responsive communication and customized service. However, around 20% of reviews indicate areas for improvement, such as consistency in service quality and data management. Overall, Moneypenny USA is commended for its friendly and professional approach.
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 8 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Support Outsourcing company specializing in appointment setting, vendor onboarding, and web research. Reviews highlight their excellent responsiveness and ability to work seamlessly as a remote team, with 100% positive feedback on their on-time delivery and problem-solving capabilities.
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$1,000+< $25 / hr10 - 49Rajkot, India
Services provided
30% Customer Service Outsourcing25% Mobile App Development15% Web Development +310% Application Management & Support10% Low/No Code Development10% Other Application DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
35% Phone Support Services30% Email Support Services20% Chat Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 10 projectsVeza Reception is a customer support outsourcing company providing services such as call center solutions and customer care outsourcing. The reviews reflect a 100% satisfaction rate, highlighting their excellent customer service, with no areas for improvement mentioned. Clients appreciate their ability to align company values and their proactive approach to understanding client goals.
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
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$100,000+$25 - $49 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesSN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
25% Phone Support Services50% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr50 - 249Jersey City, NJ
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +110% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFounded in 2018, 5C Virtual Assistance Services is a Back Office Outsourcing company. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking25% Email Support Services +115% Chat Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services20% Chat Support Services20% Order Processing & Taking +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 45 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 36 projectsWOW24-7 is a Customer Support Outsourcing company specializing in 24/7 customer service BPO solutions. Across reviews, clients praise their responsiveness, proactive engagement, and consistent service quality, with over 90% highlighting their timeliness and professionalism. Despite some knowledge gaps, their commitment to continuous improvement and adherence to SLAs sets them apart in the outsourcing industry.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services30% Chat Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
50% Phone Support Services19% Chat Support Services19% Email Support Services +112% Order Processing & TakingSee all 100 projectsIdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
45% Phone Support Services25% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 10 projectsContactWorks is a premier Customer Support Outsourcing firm specializing in Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients laud their exceptional responsiveness, project management, and alignment with company values. Approximately 80% of reviewers highlight their effective communication and 24/7 support capabilities, underscoring their role as a reliable extension of client teams.
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Phone Support Services40% Email Support Services35% Chat Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Support Outsourcing firm known for delivering exceptional remote customer care and customer service BPO solutions. With a focus on alignment with client values and budgets, 100% of reviewers highlighted their proactive approach and attentiveness. PartnerHero consistently meets client expectations, evidenced by a customer satisfaction score averaging 4.65 out of 5 stars.
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 11 projectsHelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients.
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
55% Phone Support Services27% Order Processing & Taking18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 22 projectsPexly is a Customer Support Outsourcing and Customer Service BPO provider praised for its efficient project management and ability to adapt to client needs across various industries. With over 90% of reviews highlighting their flexibility, professionalism, and cost-effectiveness, Pexly excels in delivering timely, multilingual support, which enhances customer satisfaction and aligns with company values.
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
60% Phone Support Services40% Chat Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
77% Phone Support Services23% Order Processing & TakingSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
50% Phone Support Services30% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in Customer Care Outsourcing and Call Center Solutions. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet SLAs, with 100% of feedback being positive, particularly noting their alignment with client values and efficient communication.
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
15% Phone Support Services60% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
33% Phone Support Services52% Chat Support Services15% Email Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound contact center solutions and outbound telesales. The company is praised for its value for money and client-oriented approach, with 100% of reviewers appreciating their negotiation flexibility. However, 50% of reviews suggest improvements in the telesales team's performance. The partnership with SRG ASIA PACIFIC is characterized by effective project management and ongoing collaboration.
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsFSPGlobal is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions, offering multilingual and multichannel customer service. Reviews highlight their strong project management, scalability, and focus on exceptional service delivery, with 100% positive feedback emphasizing improved customer satisfaction and operational efficiency. This adaptability and responsiveness align them well with global expansion objectives.
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Back Office OutsourcingFocus Areas
50% Phone Support Services30% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 14 projects24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
53% Phone Support Services17% Chat Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
18% Customer Service Outsourcing35% Back Office Outsourcing12% AI Consulting +412% Call Center Services10% AI Development8% Sales Outsourcing5% Business ConsultingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesSee all 9 projectsIntelligentBee is a Customer Support Outsourcing company specializing in providing Call Center Solutions and Remote Customer Care. Reviewers highlight their commitment to maintaining response time SLAs and improving customer satisfaction. An impressive 100% of reviews commend their excellent communication and dedication to service improvement, with a noted focus on seamless integration with clients' internal teams.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
55% Phone Support Services20% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
41% Phone Support Services45% Chat Support Services14% Order Processing & TakingSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Customer Service Phone Support Companies
-
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.7/40.016.8/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.7/40.016.4/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other
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