Top Phone Support Services
2,144 Companies
List of the Top Customer Service Phone Support Companies
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EverHelp
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$5,000+< $25 / hr1,000 - 9,999Kyiv, UkraineServices provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 45 projectsEverHelp is a Customer Support Outsourcing company providing services such as Call Center Solutions and Remote Customer Care. Reviews consistently highlight their adaptability, with 100% of clients noting improved response times and customer satisfaction, and 90% praising their structured and organized project management. Their ability to integrate seamlessly with diverse client needs sets them apart in Customer Service BPO solutions.
Reviews mention Results-oriented
The feedback regarding EverHelp's results-oriented approach is overwhelmingly positive. Clients highlight their proactive nature and commitment to delivering measurable outcomes, such as resolving 12,000 tickets monthly with a response time of just 2 minutes. One CEO noted, 'Guys from EverHelp are super proactive and result oriented,' emphasizing their dedication to high-quality customer relationships and swift resolution of issues. Overall, the sentiment reflects strong satisfaction with their performance and value delivery.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024Our overall product review score increased, reflecting a significant enhancement in customer satisfaction. The project management was highly effective, with all key deliverables being completed on schedule.
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Customer Service Outsourcing for IT Company
5.0 Oct 10, 202312k tickets resolved per month, up to 2 minutes response time, higher rates of customer retention. Guys from EverHelp are super proactive and result oriented.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
EverHelp has received overwhelmingly positive feedback for their Phone Support Services, with a 97% call acceptance rate and effective integration into client processes. Reviewers emphasize their professionalism, responsiveness, and alignment with brand identity. Notably, there are no reported concerns regarding project management or areas needing improvement, indicating a strong client satisfaction level. Overall, clients appreciate the company's expertise and seamless collaboration, reflecting a high level of trust and satisfaction in their service delivery.
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22 of 22 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 22 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a comprehensive call center and answering service provider, offering customized solutions such as call answering, call directing, live chat, and lead sorting. The feedback highlights a 99.9% satisfaction rate with their adaptability and customer service, emphasizing their effective communication and project management. Approximately 80% of reviewers commend Moneypenny’s responsiveness and personalized approach, though some suggest improvements in data mapping and script adherence.
Reviews mention Attentive
Clients have expressed high satisfaction with VoiceNation's attentive service. One client noted their team was "extremely attentive and very helpful," providing valuable advice and promptly addressing initial issues. The ability to customize scripts was also highlighted as a beneficial feature. Overall, the sentiment reflects a strong appreciation for the company's responsiveness and dedication to client needs.-
Answering Services for Property Rental Company
4.0 May 17, 2017No. We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed. We’ve had no issues at all.
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Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Smiles On Demand for their professionalism and effective customer support services. One client noted that all support tickets were resolved within three days, leading to a significant increase in customer satisfaction scores. Additionally, their project management was described as reliable, with timely deliveries and effective communication. Overall, sentiment is highly positive, with no reported areas for improvement.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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$1,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 6 projectsTele-Help-Ing is a versatile staffing company providing services that include paralegal assistance, virtual assistant support, marketing, and clinical coverage with a focus on remote staffing solutions. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting timely delivery, effective communication, and cultural alignment. Their comprehensive candidate sourcing process, adaptability, and commitment to quality and compliance are frequently praised by their clients.
Reviews mention Proactive
Clients have consistently praised Tele-Help-Ing for their proactive approach, particularly in project management and responsiveness. One client noted their team was 'always on time and proactive about holidays and out-of-office dates,' while another highlighted their ability to identify quality risks before they became issues. This proactive mindset not only ensured timely delivery of services but also facilitated seamless adaptations to changing project scopes, reinforcing their commitment to client satisfaction.-
Call Center Services for Healthcare Company
5.0 Jul 11, 2025The team has demonstrated initiative in identifying potential quality and compliance risks before they become issues. For instance, they’ve flagged unclear documentation fields and suggested refinements in Spanish-language scripting. They’ve also proactively suggested improvements to scheduling coverage during U.S. holiday weekends.
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Back Office Outsourcing for Software Company
5.0 Sep 16, 2025They were always on time and proactive about holidays and out-of-office dates. They are the best outsourced staffing company I have ever worked with!
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6 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the last six months, client feedback for Tele-Help-Ing has been overwhelmingly positive, highlighting their responsiveness, quality of work, and cultural fit. Clients noted significant outcomes, such as doubled revenue and improved patient care metrics. Specific praise included their thorough candidate sourcing process and proactive project management. One client remarked on their 'fast matching' and 'easy-to-work-with candidates,' while another emphasized their 'excellent work' and 'open communication.' Overall, clients expressed satisfaction with no major areas for improvement identified.Was this helpful?
Industry Experience
Tele-Help-Ing has demonstrated expertise across various industries, including Software, Insurance, Real Estate, Financial Services, Healthcare, and Legal. Clients report strong performance in optimizing workflows, client engagement, and marketing efforts. The overall sentiment is positive, highlighting a commitment to responsiveness, cultural fit, and effective communication. This provider is particularly well-suited for organizations seeking support in operational efficiency and scalable staffing solutions, especially in environments demanding high-quality service delivery.
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Insurance Real estate Financial services Healthcare Software LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Tele-Help-Ing's competitive pricing and strong value for money. For instance, a client from Freeland Financial noted, 'Good value for cost,' while another from Serrano Bookkeeping mentioned, 'Great culture fit and good value for cost.' Overall sentiment reflects satisfaction with the affordability and quality of services provided, with multiple reviews indicating that Tele-Help-Ing’s pricing aligns well with client budgets, contributing to successful project outcomes.Was this helpful?
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$5,000+< $25 / hr10 - 49San Antonio, TX
Services provided
10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +410% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 13 projectsHire With Near is a recruitment company specializing in sourcing and vetting highly qualified candidates, primarily from Latin America. They are particularly noted for their swift and efficient hiring process, as 100% of reviewers praised their timeliness and responsiveness. Clients commend their rigorous vetting process and strong communication, contributing to successful placements across various industries.
Reviews mention Great project management
Clients consistently praised Hire With Near for their exceptional project management, noting timely delivery of milestones and responsive communication. One client highlighted that they received qualified candidates ahead of schedule and appreciated the proactive adjustments made during the hiring process. Another remarked on the professionalism and clarity maintained throughout the engagement, which ensured a smooth recruiting process. Overall, the sentiment reflects a strong confidence in Hire With Near's ability to manage projects efficiently and effectively.-
Recruiting Services for Media & Marketing Company
5.0 Jul 18, 2025Near was very efficient with project management and details. Timely, professional and easy to reach and communicate with.
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Recruitment Process Outsourcing for Education Consulting Co
5.0 Sep 24, 2025Hire With Near's project management was solid. They delivered on time and were good at taking feedback and responding to questions. We communicated via email and Google Meet.
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Recruiting for Consumer Products Company
5.0 Jul 17, 2025Near demonstrated strong project management capabilities throughout the engagement. Their team operated with professionalism, consistency, and clear communication, which helped ensure a smooth and effective recruiting process across multiple business units and portfolio companies.
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Recruiting for Investment Firm
5.0 Nov 24, 2025Hire with Near’s project management was excellent throughout the entire engagement. They delivered on every milestone ahead of or on schedule—we received our first batch of qualified candidates within 10 days, faster than the 2-week window they initially quoted. Communication was seamless, with our dedicated account manager providing regular updates via email and scheduling check-in calls at key stages of the process without us having to chase them down. The handoff from recruiting to onboarding was smooth, with clear documentation and a structured timeline that kept everyone aligned. Overall, their project management felt organized, proactive, and genuinely client-focused, which made the entire experience feel low-stress and efficient.
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Industry Experience
Hire With Near has received positive feedback across various industries, including Financial Services, Information Technology, Education, Real Estate, and Media. Clients commend their expertise in sourcing high-quality candidates quickly, particularly in financial roles and technology positions. The overall sentiment is favorable, highlighting strengths in responsiveness, project management, and cultural fit. Companies seeking talent in these industries can benefit significantly from Hire With Near's tailored recruitment approach and extensive Latin American talent pool.
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Consulting Financial services Media Consumer Products Education IT Services Real estate Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and exceptional value for money. One client noted a 60% cost savings compared to hiring a US-based marketing manager, while another emphasized that their budget aligned perfectly with the company's offerings. Overall sentiment reflects satisfaction with the quality of candidates provided, efficient project management, and the ability to deliver results promptly, reinforcing the perception of value against cost.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
55% Phone Support Services15% Chat Support Services15% Email Support Services +115% Order Processing & TakingSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. A director from an insurance company praised their custom software solution, noting significant improvements in operational efficiency and reduced manual errors. They highlighted CallZent's excellent project management, timely deliveries, and proactive communication. Clients appreciated CallZent's thorough understanding of their business needs, leading to tailored solutions that enhance user experience. There were no noted areas for improvement, indicating high client satisfaction.Was this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 4 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in appointment setting, vendor onboarding, and web research. The feedback is unanimously positive, highlighting their responsiveness and seamless integration with clients' operations. Approximately 100% of reviewers praise their timely and effective communication, emphasizing the company's strong alignment with client needs and values.
Reviews mention Great project management
Clients have consistently praised COLD CALL CREW (SMC-PRIVATE) LIMITED for their exceptional project management skills. One client highlighted the effectiveness of their dedicated project manager and noted that communication via email and messaging was seamless. The personalized approach and active engagement fostered by the team were particularly impressive, contributing to the successful booking of 50 calls within two months. Overall, the sentiment reflects a strong endorsement of their project management capabilities.-
Sales & Call Center Services for Accounting Solutions Co
5.0 Jun 12, 2025Their project management is great. They have a dedicated project manager. We communicate via email and messaging.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has demonstrated expertise primarily in the business services and software industries. Clients have praised their effectiveness in sales outsourcing, appointment setting, and vendor onboarding, leading to notable revenue increases and lead generation. Feedback indicates strong project management, timely communication, and a personalized approach. Overall sentiment is highly positive, making them a suitable partner for businesses seeking growth in sales and operational efficiency.
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Business services SoftwareWas this helpful?
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This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
45% Phone Support Services25% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsContactPoint 360 is a Customer Service BPO offering call center outsourcing and remote customer care solutions. Reviews highlight their professionalism, responsiveness, and ability to enhance customer satisfaction and streamline operations. With a consistent record of meeting deadlines and adapting to client needs, they receive predominantly positive feedback, with over 90% of reviewers praising their project management and quality assurance capabilities.
Reviews mention Detail-oriented
Clients consistently highlight ContactPoint 360's exceptional attention to detail and professionalism. One client noted their 'commitment to customer success,' emphasizing the thoroughness in managing customer interactions and training. Their project management was described as 'well-organized,' with timely delivery and responsiveness to feedback. Overall, the sentiment is highly positive, with suggestions for improvement being minor and focused on increasing performance review frequency.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes. The professionalism, attention to detail, and commitment to customer success were impressive.
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1 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their professionalism and effective project management. Clients noted significant improvements in customer satisfaction scores and response times. One reviewer emphasized the team's ability to scale quickly without sacrificing quality, while another appreciated their responsiveness to feedback. Suggested improvements included more frequent performance reviews and simplified reporting formats, but these were minor concerns in an otherwise positive experience.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
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Advertising & marketingWas this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% IT Managed Services10% Sales OutsourcingFocus Areas
14% Phone Support Services43% Chat Support Services43% Email Support ServicesSee all 6 projectsCenit Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. The company has received positive feedback for its reliability and efficiency, with clients highlighting timely hiring and cost-effective solutions. Approximately 85% of reviewers commend their value for cost and alignment with company values, while minor concerns about task selectivity were noted.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Cenit Inc reflect a highly positive sentiment, highlighting their efficiency in customer service and order processing. Clients commend the company's on-time delivery and responsiveness to requests, with one noting their impressive ability to exceed expectations without overpromising. The competitive pricing and cultural fit were also significant factors in client selection. Overall, feedback indicates strong satisfaction with the value provided, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cenit Inc's competitive pricing and excellent value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost". Another remarked on their ability to "reduce costs involving Human Resource" while maintaining high service quality. Overall, the sentiment is positive, with multiple reviews praising the company's reliability and commitment to delivering services without overpromising, reinforcing their reputation for cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchCenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$999 Full time Live Chat or Email Support. $1,499 Full time Live Chat or Email Support with backup. $1,899 Full time Live Chat and Email Support with backup.View PackagesCustomer Service Chat/Email
Enhance Customer Experience with Live chat powered by Live humans.Was this helpful?
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
35% Phone Support Services30% Order Processing & Taking20% Chat Support Services +115% Email Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49
Services provided
10% Customer Service Outsourcing25% Recruiting25% Recruitment Process Outsourcing +410% Back Office Outsourcing10% Business Consulting10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsTAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.
Reviews mention Team players
Clients consistently praise TAM Solutions for their collaborative approach, highlighting their commitment to success as a team player. One client noted, "TAM Solutions' team has a way of showing they are invested in our success," emphasizing the high caliber of talent provided. The ability of TAM to deliver resources promptly and adapt to client needs further reinforces their reputation as effective team players, fostering a positive and productive partnership.-
Staffing Services for Outsourced Recruitment Services Co
5.0 Sep 17, 2025TAM Solutions' team has a way of showing they are invested in our success. Their resources are top notch not matter what part of the globe they come from. The consistency in the calibur of talent is extremely impressive.
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2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised TAM Solutions for their exceptional talent quality, timely delivery, and strong cultural alignment. One VP highlighted their team's investment in client success and the impressive caliber of resources provided. A CEO commended their responsiveness and unique market focus in Central and South America. However, some clients noted areas for improvement in contract alignment and suggested a self-service portal for better contract management. Overall, feedback remains highly positive.Was this helpful?
Industry Experience
TAM Solutions has demonstrated strong expertise in the Software and Business Services industries. In Software, they provided tailored support for hypergrowth companies seeking Salesforce developers, receiving praise for their cultural fit and innovative recruitment approach. In Business Services, they augmented recruitment teams effectively, delivering consistent, high-quality talent, which helped improve client retention and revenue. Overall, clients express high satisfaction with TAM Solutions' responsiveness and commitment to success, making them an ideal partner for these industries.
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Software Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TAM Solutions' competitive pricing and overall value for money. One CEO noted that their pricing fit their budget while delivering high-quality candidates, emphasizing a great culture fit. Similarly, a VP praised TAM for providing good value for cost, allowing seamless integration with their recruitment teams. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the quality of service provided.Was this helpful?
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$100,000+$25 - $49 / hr50 - 249
Services provided
100% Customer Service OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesSN Holdings SA is a midsize Customer Service Outsourcing company in Durban, South Africa. Their services include Customer Service Outsourcing.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
30% Customer Service Outsourcing45% Call Center Services10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1210% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
25% Phone Support Services50% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Branding +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingEstablished in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing20% Staffing15% Back Office Outsourcing +415% HR Outsourcing15% Recruitment Process Outsourcing15% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 21 projectsWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +110% Insurance Services & BrokersFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
Reviews mention Flexible
Clients have highlighted Limitless Technology Consultants' (LimTC) exceptional flexibility in adapting to project needs. One client noted their responsiveness to ideas and their proactive suggestion to hire multilingual staff, which saved time and reduced costs. This adaptability contributed significantly to the project's success, allowing for the efficient establishment of a multilingual support team. Overall, the sentiment regarding LimTC's flexibility is overwhelmingly positive, reflecting their willingness to meet diverse client requirements.-
Customer Support Resources for Software Development Company
5.0 Oct 13, 2023LimTC did an incredible job. They were quick to adjust to our needs and changes in processes and always delivered on time. Their project manager was always available to discuss teams progress and performance and if there were even slightest issues they made changes on the fly to adjust and assure smooth deliver.
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Remote Hiring for Online Education Company
5.0 Jan 23, 2019They were extremely flexible. When we gave them an idea, they helped us develop and implement it. We wanted several departments that spoke different languages, but they suggested hiring multilingual staff. That saved time and reduced our office maintenance costs.
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Industry Experience
LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.Was this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
50% Phone Support Services19% Chat Support Services19% Email Support Services +112% Order Processing & TakingSee all 90 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
11 of 11 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read moreWas this helpful?
Industry Experience
IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Phone Support Services40% Email Support Services35% Chat Support Services +15% Order Processing & TakingSee all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
Reviews mention Flexible
The feedback regarding PartnerHero highlights their exceptional flexibility and adaptability to client needs. One client noted, 'they’ve been incredibly flexible and adaptable to our needs,' emphasizing their responsiveness and willingness to accommodate changes. This sentiment is echoed by a strong overall satisfaction with their project management and employee retention, suggesting a commitment to meeting client expectations effectively.-
Call Center Services for Smart Home IoT Tech Company
5.0 Jan 27, 2023I can’t think of anything they need to improve because they’ve been incredibly flexible and adaptable to our needs. My only advice is to just go ahead and work with PartnerHero because you won’t be disappointed with their services. Everyone in the leadership chain is very gracious, amiable, and highly interested in your success.
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1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 10 projectsContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.
Reviews mention Efficient
Clients consistently commend ContactWorks for their efficient support services, highlighting their rapid response to unexpected challenges, such as staff attrition. One client noted that ContactWorks developed and executed a strategic plan within days, significantly improving operational efficiency and yielding cost savings. Additionally, the implementation of skill-based routing further enhanced customer support efficiency, demonstrating the company's commitment to delivering effective solutions tailored to client needs.-
Help Desk & Dedicated Customer Support for ISP Company
5.0 Aug 23, 2024When we faced unexpected attrition, ContactWorks quickly stepped in, developing and executing a strategic plan within just a few days' notice. This approach has not only improved our operational efficiency but also resulted in significant cost savings. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on ContactWorks highlights their exceptional service quality and effective communication. A Chief of Staff noted their top-notch quality control and ability to meet deadlines consistently. Clients appreciate the company's alignment with their values and the seamless integration with their teams, describing them as a true extension rather than just a vendor. Overall, sentiment remains highly positive, with no identified areas for improvement.Was this helpful?
2 of 2 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 months$50,000 – $199,999 avg. project costPhone Support Services Experience
ContactWorks has received overwhelmingly positive feedback for their Phone Support Services, achieving a 100% satisfaction rate among clients. Reviewers commonly praised their outstanding communication, timely delivery, and ability to meet or exceed service expectations. Key strengths highlighted include their industry knowledge, commitment to partnership rather than vendor-client dynamics, and high-quality customer support. Clients have noted their expertise in service delivery and customer relationship management, with no reported areas for improvement.
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Industry Experience
ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.
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Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Sales OutsourcingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 16 projectsBlue Valley Marketing is a Customer Support Outsourcing firm specializing in outbound lead generation through email campaigns and market research. The company received positive feedback, with clients noting a 20% increase in sales income and a 60% rise in qualified leads. Reviewers commend their flexibility and project management, with no areas for improvement cited.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Email Marketing for IT Services Company
5.0 — To generate more sales leads, an IT services company has hired Blue Valley Marketing to create effective email campaigns. Their tasks also include market research and prospect database creation. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1) -
$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
55% Phone Support Services30% Chat Support Services15% Email Support ServicesSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Exceptional performance
Fusion CX has received exceptional feedback from clients, highlighting their outstanding quality of work and effective lead generation services. One client noted, 'Their quality of work is excellent,' and emphasized that the team is 'perfect.' Additionally, clients appreciated their competitive pricing and the significant savings of $100 per month. The overall sentiment underscores Fusion CX's strengths in personnel and commitment, with no areas for improvement identified.-
Lead Generation for IT Company
5.0 Dec 22, 2017The quality of work is excellent. Their strengths are their people and their effort.
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Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
Read All ReviewsSelect Industry to see insights
Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
45% Phone Support Services25% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Flexible
Clients have consistently praised Welsend for their flexibility and responsiveness throughout project execution. One client noted that Welsend's meticulous planning and adaptability in training programs and telemarketing scripts were particularly impressive. Additionally, the company maintained effective communication, allowing clients to raise needs and adjust requests at any time, which further highlights their commitment to client satisfaction and project success.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
55% Phone Support Services27% Order Processing & Taking18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Passionate about their work
The client expressed high satisfaction with Aidey's services, highlighting their passion and dedication. Specific feedback noted that Aidey's team was 'friendly, talkative, and delightful,' effectively managing user queries and maintaining high user satisfaction. Their agile approach and quick understanding of the product were also commended, with the client stating, 'They work as an extension of our team.' Overall, the sentiment reflects a strong appreciation for Aidey's commitment to their work.-
Customer Support Services for Tech Company
5.0 Feb 8, 2022They are passionate, dedicated, and friendly. They work as an extension of our team and have managed to keep the user satisfaction high, despite of the overwhelming chat flow.
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6 of 6 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 22 projectsPexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.
Reviews mention Helpful
Clients have expressed high satisfaction with Pexly's services, highlighting their remarkable communication skills and flexibility in scaling operations. One client noted increased customer satisfaction to 80% due to fast response times and effective support. They appreciated Pexly's motivation to ensure client satisfaction and their readiness to provide assistance whenever needed. Overall, feedback indicates a strong sentiment of helpfulness and a commitment to quality service, with no reported areas for improvement.-
Customer Support Services for Online Marketplace
5.0 Mar 25, 2022They’ve been able to quickly pick up what they need to learn from the training. As a result, whenever we need new people on their site, they can train them as fast as possible while being able to maintain the quality of work that we need from them. In addition, with their support, we have fast response times, which has allowed us to increase our customer satisfaction to 80% — it’s a really good number for our area, and it’s about 5% above benchmark.
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Customer Support Services for Online Marketplace
5.0 Mar 25, 2022Performance-wise and organization-wise, Pexly has been performing very well. They have remarkable communication skills, and they’re flexible when it comes to scaling and budgeting. Furthermore, they’re supportive, and whenever we need inputs, they’re extremely helpful and always ready to jump in. We communicate through Slack and Google Meet.
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Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
Read All ReviewsSelect Industry to see insights
IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Innovative
Client feedback highlights Go4Customer's innovative approach, particularly their data-driven methods and commitment to continuous improvement. One client noted their 'forward-thinking and innovative mindset,' which contributed to enhanced customer satisfaction and operational efficiency. The integration of call analytics and tracking tools was specifically praised for optimizing performance and identifying improvement areas. Overall, the sentiment regarding Go4Customer's innovation is highly positive, with clients appreciating their dedication to adopting new technologies and refining their services.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction. They prioritize their clients' needs and go above and beyond to ensure that each customer receives personalized attention and exceptional service. Additionally, their data-driven approach and continuous efforts to improve their services showcase a forward-thinking and innovative mindset. This customer-centric focus sets them apart, making them stand out as a truly remarkable and outstanding company in the digital marketing and call center services industry.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
15% Phone Support Services60% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for LTVplus has been largely positive, highlighting their effective management of customer support operations and compliance. A CEO praised their ability to provide a fully managed global support team, noting the impressive combination of customer service management with remote staffing solutions. Although some clients mentioned that recruiting for niche positions may take longer, the overall sentiment reflects satisfaction with the quality and transparency of services provided.Was this helpful?
2 of 2 Phone Support Services reviews are 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
LTVplus receives overwhelmingly positive feedback in their Phone Support Services, with a 98% satisfaction increase and a 104% retention boost for one client. Reviews highlight their expertise in customer service, effective onboarding, and strong internal training programs. Clients appreciate the team’s responsiveness and quality, with reports of first response times under 20 seconds. Continuous training was suggested as an area for improvement, yet overall sentiment remains highly favorable, indicating their strong fit for phone support projects.
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Industry Experience
LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industriesWas this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 29 projectsWOW24-7 is a Customer Support Outsourcing company that excels in providing 24/7 customer care services. Reviews highlight their flexibility, timely response, and effectiveness, with 100% positive feedback on project management and communication efficiency. Clients appreciate their cost-effective solutions and dedicated support teams, making WOW24-7 a reliable choice for Customer Service BPO needs.
Reviews mention Knowledgeable
Clients consistently highlight WOW24-7's knowledgeable support team, noting their ability to quickly understand industry specifics and adapt to client needs. One client emphasized their support team's responsiveness and ease of collaboration, while another praised the rapid establishment of a comprehensive internal knowledge base. Overall, the sentiment regarding their expertise is overwhelmingly positive, with clients expressing satisfaction in their ability to deliver high-quality support and training effectively.-
Customer Service Outsourcing for Risk Management Company
5.0 Sep 19, 2024Their support team is knowledgeable, responsive, and incredibly easy to work with. There are no areas they could have done differently. Our project is specific and they accomplished the training very well.
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Outsourced Support & Lead Qualification for SaaS Platform
5.0 Nov 14, 2017I appreciated the speed with which they built a comprehensive knowledge base for their internal use. They also picked up some of the intricacies of our product quite rapidly. Before our partnership with Wow24-7, we had no phones open for 16 of the 24 hours in a day.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for WOW24-7 reflect a highly positive sentiment, highlighting their flexibility, friendliness, and effective customer service support. A client noted the company's responsiveness and timely project management, stating, 'They are flexible and friendly, willing to support their client.' The overall feedback emphasizes good value for cost and successful implementation of customer service solutions, with no significant areas for improvement identified.Was this helpful?
6 of 7 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend WOW24-7 for their competitive pricing and high value for money. For instance, one CEO highlighted that their pricing aligned perfectly with their budget while delivering exceptional service quality. Another client noted significant cost savings, stating WOW24-7 provided dedicated support at half the cost of a comparable in-house team. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided, making WOW24-7 a recommended partner for customer support solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% IT Managed Services +115% Sales OutsourcingFocus Areas
77% Phone Support Services23% Order Processing & TakingSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention High-quality work
Global Response consistently receives high praise for delivering high-quality work. Clients highlight their responsiveness, efficiency, and exceptional customer service. One client noted they are 'the best I have ever worked with to date,' while another emphasized their reliability, stating, 'they are very reliable and do a great job.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and confidence in Global Response as a crucial partner in their business operations.-
Reservation & Customer Support Services for Hotel
5.0 Nov 2, 2017They are very reliable and do a great job. It would be their customer service.
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System Management and Maintenance for Retail Company
4.5 Nov 2, 2017They are the best in the business. They are efficient.
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Lead Contact and Follow-Up for Real Estate Firm
4.0 Nov 2, 2017They are a great company that performs good work on time. They can handle a large volume of work very quickly.
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Industry Experience
Global Response has demonstrated expertise across multiple industries, including Healthcare, Financial Services, Hospitality, Retail, Real Estate, and Business Services. Feedback highlights their strengths in responsiveness, customer service, and the ability to handle high volumes of inbound calls efficiently. Clients report significant time and cost savings, particularly in Financial Services, where innovative solutions are valued. The overall sentiment is positive, indicating Global Response is well-suited for projects in sectors requiring excellent customer interaction and support.
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Business services Healthcare Financial services Hospitality & leisure Retail Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Response as a cost-effective partner that provides substantial value for money. One client highlighted savings of $12,000 monthly, while another noted significant savings in employee hours, equating to thousands of dollars. Feedback frequently emphasizes the company's responsiveness and quality of service, reinforcing the sentiment that they deliver reliable support at competitive rates. Overall, clients express satisfaction with the balance of cost and the quality of services received.Was this helpful?
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
60% Phone Support Services20% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Reviews mention Trustworthy
Clients express a strong sense of trust in AnswerFirst, highlighting their dependable quality of work and the effectiveness of their services. One client noted, 'I can trust them,' while another emphasized that their security services are 'comfortable, guaranteed, and recommended.' Overall, the sentiment reflects confidence in the company's reliability, with clients appreciating the significant savings and professional support provided.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017Their security services are comfortable, guaranteed, and recommended. They provide good quality, are a good team, and I can trust them.
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Industry Experience
AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
60% Phone Support Services40% Chat Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
Reviews mention Knowledgeable
Clients have consistently praised AnswerForce for their knowledgeable staff, particularly highlighting how familiarity with their business leads to enhanced service quality. One client noted that the more often a specific representative answers calls, the more helpful and knowledgeable they become. Overall, the sentiment regarding AnswerForce's expertise is highly positive, with clients appreciating their ability to address issues effectively and respond promptly to inquiries.-
Call Center Services for Government Payment Portal
5.0 Mar 30, 2021Customers appreciate that they can call late at night and get a live person to help them pay their bills. The more times we have a specific person answering the phone, the more knowledgeable and helpful they become for our clients.
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Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
64% Phone Support Services20% Chat Support Services16% Order Processing & TakingSee all 12 projectsSureCall is a Customer Service BPO specializing in Call Center Outsourcing, catering primarily to overflow call volume needs. Their clients appreciate the company's flexibility and cultural alignment, with 100% of reviewers noting satisfactory service delivery and no areas for improvement.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read moreWas this helpful?
Industry Experience
SureCall has garnered positive feedback across various industries, including Advertising & Marketing, Financial Services, Automotive, Business Services, Sports, Government, Hospitality & Leisure, and Consumer Products. Clients commend their expertise in call management, customer service, and flexibility. The overall sentiment is favorable, highlighting their responsiveness, project management skills, and ability to adapt to specific needs, making them a suitable partner for businesses requiring reliable call center solutions.
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Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SureCall's competitive pricing and value for money, with several reviews noting that their costs fit within budget while delivering high-quality service. One client specifically mentioned choosing SureCall for their 'great culture fit' and 'good value for cost,' while another praised the company's ability to create tailored solutions at a 'very reasonable price.' Overall, the sentiment reflects satisfaction with the financial investment relative to the quality of service received.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
50% Phone Support Services30% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).
Reviews mention Puts the customer first
Canaan Communication & Technologies demonstrates a strong customer-first approach, as highlighted by a client who praised their supportive and collaborative nature. The client noted that Canaan focuses on delivering value rather than just pricing, and they reported improved response and resolution times alongside increased customer satisfaction. Regular communication through weekly reports and monthly meetings further reflects their commitment to prioritizing client needs.-
Customer Service Support for E-Commerce Fulfillment Company
5.0 Mar 25, 2022The company is super supportive and collaborative. They focus on value, not price, which shows their commitment to prioritizing the customer's needs and goals.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Services provided
45% Customer Service Outsourcing35% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 3 projectsVoice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.
Reviews mention Flexible
Clients have expressed high satisfaction with Voice Contact Center's flexibility, noting their openness to adapting to customer needs. One reviewer highlighted their impressive quality of work and commitment to providing tailored support, which included daily and monthly summaries to track performance. This adaptability has contributed to achieving significant improvements in call handling metrics, reinforcing the positive sentiment surrounding their flexible approach.-
Call Center Support for Footwear Retailer
5.0 Mar 8, 2023We're impressed with the quality of their work, flexibility, and openness to customer needs.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Axendi has received positive feedback for its Phone Support Services, with clients highlighting strengths in expertise, flexibility, and value for cost. Notably, 100% of reviewers reported improved customer service response times and efficient handling of inquiries. The company successfully maintained service level agreements during peak periods, demonstrating its operational effectiveness. Clients particularly appreciated the professional communication and dedication of the support team, with no specific areas for improvement identified in the feedback.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
33% Phone Support Services52% Chat Support Services15% Email Support ServicesSee all 3 projectsSRG ASIA PACIFIC is a Customer Service BPO specializing in inbound and outbound call center outsourcing. Reviews highlight their exceptional value for money, client-oriented approach, and strong project management, though 100% of reviewers suggest improvement in the telesales team. The company's flexibility in pricing negotiation is also appreciated by clients.
0 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Medical Product Company
4.0 — SRG ASIA PACIFIC provides a medical product producer with inbound customer and outbound telesales call center services. SRG ASIA PACIFIC leads the training for both teams from the resources the Read moreWas this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
20% Phone Support Services80% Chat Support ServicesSee all 7 projectsPeak Support is a Customer Support Outsourcing company excelling in managing email-based support and maintaining high CSAT scores. 100% of reviewers highlight their adaptability and seamless integration with internal teams. Clients appreciate their proactive communication and timely delivery, with no significant areas for improvement noted.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Peak Support's exceptional customer service capabilities, with clients noting consistent maintenance of high CSAT scores and effective management of fluctuating ticket volumes. One client praised their proactive communication and ability to integrate seamlessly as an extension of their team. Overall sentiment is highly positive, with minor initial ramp-up challenges acknowledged but effectively addressed by the Peak Support team.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Textile Recycling Company
5.0 — Peak Support provided customer support services for a textile recycling company. The team managed email-based support tickets through the client's help desk, responded to inquiries, resolved issues, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Peak Support for their cost-effectiveness and high value for money. One client noted an average monthly investment of $2,000, highlighting the flexibility in scaling resources. Another emphasized that Peak Support's pricing fit their budget while maintaining excellent service levels, achieving a CSAT score of 4.8+. Overall, feedback reflects a strong ROI and satisfaction, with clients appreciating the quality of service relative to their investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Communicative
Quantanite has received positive feedback regarding their communicative approach, with clients noting their regular updates and effective project management. One client highlighted the team's weekly calls and daily email reports that enhance collaboration. Despite initial hiccups, the team demonstrated responsiveness and adaptability, quickly addressing concerns to improve output. The overall sentiment is favorable, with clients appreciating the proactive communication and relationship management, contributing to a solid partnership.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
53% Phone Support Services17% Chat Support Services17% Email Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
100% Phone Support ServicesSee all 3 projectsFSPGlobal is a customer service BPO specializing in multilingual call center outsourcing and multichannel support solutions. Their reviews highlight a strong focus on exceptional customer interactions and scalability to align with clients' global expansion goals. With 100% positive feedback, clients commend their project management, proactive problem-solving, and adaptability to evolving needs.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
FSPGlobal has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting a 90% satisfaction rate. Reviewers praised their multilingual capabilities, exceptional customer service, and commitment to scalability. Key strengths include efficient project management and timely delivery, fostering a collaborative environment. Clients noted significant improvements in customer satisfaction scores and operational efficiency, as well as reduced resolution times. Overall, FSPGlobal demonstrates a strong alignment with client needs and adaptability, making them a valuable partner for growth-oriented businesses.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 — FSPGlobal provided BPO solutions for an e-commerce and digital marketing company. They offered 24/7 multilingual call center support, adopted a multichannel approach, and handled the client's Read moreWas this helpful?
Industry Experience
FSPGlobal has demonstrated expertise primarily in the Advertising & Marketing and Consulting industries. Clients noted their strong multilingual support and scalable solutions in e-commerce, enhancing customer service and operational efficiency. In consulting, FSPGlobal's flexibility and ability to integrate with existing systems were highlighted, resulting in improved service delivery. Overall, feedback reflects a positive sentiment, showcasing FSPGlobal as a reliable partner capable of adapting to the specific needs of clients in both sectors.
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Advertising & marketing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised FSPGlobal for delivering exceptional value relative to their pricing. One client noted that FSPGlobal offered 'good value for cost,' while another highlighted that their services were 'cheaper than doing on our own' and allowed for greater capabilities. Overall, the sentiment reflects a strong appreciation for the quality and flexibility provided, with clients feeling they received substantial benefits for their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsSupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
55% Phone Support Services20% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
41% Phone Support Services45% Chat Support Services14% Order Processing & TakingSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
Reviews mention Timely
Clients have consistently praised OnBrand24 for their timely service, noting that they 'work quickly' and provide 'quick service.' One client highlighted that they save over 7 hours each month due to the efficiency of the outbound call services. Overall, the sentiment regarding timeliness is positive, with clients appreciating the promptness and effectiveness of the services rendered.-
Appointment Setting for Manufacturing Company
4.0 Aug 12, 2017The service provider's strengths include their quick service. This demonstrates their ability to deliver services in a timely manner, contributing to an efficient workflow. However, there is room for improvement in their success rate of setting appointments.
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Industry Experience
OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
Reviews mention Timely
Clients have expressed strong satisfaction with Outsource and Save's timely project management. One client noted that the team consistently delivered tasks on time and maintained smooth communication throughout the process. Their organized approach and quick responsiveness to inquiries were highlighted as key strengths, contributing to an efficient workflow. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that Outsource and Save effectively meets deadlines and adapts to client needs.-
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 Aug 1, 2024From the beginning, the team made a strong impression with their organized approach. They consistently delivered everything on time and were always ready to adapt to any changes we needed. Communication was smooth, and they kept us updated throughout the entire process, which made things easy and stress-free.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Phone Support Services40% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 37 projectsCrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.
Reviews mention Communicative
The sentiment regarding communication with CrewBloom is overwhelmingly positive. Clients frequently praised the team's responsiveness and attentiveness to their needs. For instance, one review highlighted that CrewBloom 'has been great at communicating and showing a great partnership.' Another client noted the 'open and prompt communication' and emphasized their ability to deliver on time. Overall, feedback indicates that CrewBloom excels in maintaining effective communication, fostering a strong collaborative environment.-
Finance & Accounting Outsourcing for Financial Services Co
5.0 Sep 18, 2024From the on boarding to application of the employee was stream line. There was constant but not overwhelming communication. If I had any request, there was a response the same day.
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Customer Service Outsourcing for IT Company
4.0 Feb 27, 2024Yes, the team has been great at communicating and showing a great partnership.
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Managed IT Services for Background Screening SaaS Company
5.0 Nov 2, 2023On time deliverable. Open and prompt communication. Vast display of knowledge/current topics.
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Accounting Virtual Assistance for Property Management Co
4.5 Sep 29, 2023The work culture, communication and human-centric nature.
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Customer Support for Footwear Company
5.0 Jul 11, 2023They are always very attentive to our needs and constantly communicate with us.
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Industry Experience
CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
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$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
25% Phone Support Services35% Chat Support Services25% Email Support Services +115% Order Processing & TakingSee all 10 projectsmorph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Morph has received highly positive feedback for their Phone Support Services, with a 90%+ CSAT score reported by clients. Notably, clients appreciate Morph's proactive problem-solving and commitment to employee well-being, indicating a strong alignment of values. However, they are recognized as a newer and smaller firm, which suggests opportunities for further growth and refinement. Overall, their expertise in scaling customer support teams and talent acquisition has made a significant impact on client success.
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2 of 3 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Lifestyle Brand
4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Morph highlights a consistent theme of strong value for money, with several reviewers noting it as a key reason for their selection. One client remarked on Morph's 'good value for cost,' while another highlighted their ability to deliver high-quality work at reduced costs, stating, 'the quality is even better than we’ve expected.' Overall, clients express satisfaction with the pricing relative to the quality of service provided, reinforcing Morph's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
25% Customer Service Outsourcing55% Call Center Services20% TranscriptionFocus Areas
100% Phone Support ServicesSee all 27 projectsEvoice is a customer service company specializing in answering services and call management. Feedback from reviews indicates high satisfaction, with 100% of reviewers praising the service’s reliability and cost-effectiveness. Clients consistently note their ease of communication and the significant time and cost savings, with one client reporting a monthly savings of 35 hours and over $200.
Reviews mention Trustworthy
The overall sentiment regarding Evoice's trustworthiness is highly positive. Clients highlight their dedicated and customer-oriented approach, noting that the service provider is 'trustworthy' and has significantly improved efficiency in handling inbound calls. One client emphasized that Evoice saves them $25,000 monthly and allows them to focus on their core expertise. This consistent feedback suggests a strong reliability and commitment to client needs.-
Customer Support and Order Processing for Education Company
5.0 Nov 2, 2017They are trustworthy, dedicated, and customer oriented.
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Industry Experience
Evoice has demonstrated expertise across various sectors including Gaming, Education, Healthcare, Retail, and Financial Services. Feedback indicates strengths in providing reliable, high-quality customer service and effective call handling solutions. Clients from the Gaming and Education sectors noted their ability to streamline inbound communication, enhancing operational efficiency. Overall, sentiment is positive, particularly in industries prioritizing robust customer interaction, making Evoice a suitable choice for businesses seeking dependable inbound services.
Read All ReviewsSelect Industry to see insights
Telecommunications Automotive Real estate Arts, entertainment & music Consumer Products Other Industry Gaming Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Evoice has received positive feedback regarding its pricing and value for money. Clients appreciate the attractive pricing structure, with plans ranging from $12.99 to $79.99, which effectively meet various needs. One client noted significant savings of over $200 monthly, while another highlighted an annual expenditure between $1,000 to $4,999, emphasizing overall satisfaction with the service's quality and reliability. The sentiment indicates that clients find Evoice's services both economical and valuable.Was this helpful?
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1) -
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing31% Phone Support Services45% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Phone Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing50% Phone Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
35/40.018.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing50% Phone Support Services20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing70% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Phone Support Services45% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other
Latest Phone Support Services Articles
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