Riseup Labs

BACKGROUND

Please describe your company and position.

I am the Vice President Legal Services of the company

Describe what your company does in a single sentence.

We give everyone the power to live healthier and happier lives. We are a worldwide nutrition company operating in over 50 countries and in business since 1958.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• Ensure that the user interface (UI) and user experience (UX) are designed with a primary focus on the needs and preferences of the end-users.
• Streamline the user journey and make it as efficient as possible. Users should be able to easily navigate your application or website, find information, and complete tasks without frustration.
• Create visually stunning designs that capture the attention of users and leave a positive impression of our brand.

SOLUTION

How did you find Riseup Labs?

Referral

Why did you select Riseup Labs over others?

• Referred to me
• Company values aligned

How many teammates from Riseup Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the UI/UX development project with Riseup Labs includes: 

• Project initiation, requirement gathering, and project planning. 
• Research and analysis, including user research and persona creation. Information architecture with site maps and wireframes. 
• UI design, encompassing visual style guides, high-fidelity mockups, and interactive prototypes. 
• UX design, focusing on user flows, usability testing, and accessibility. 
• Development and implementation, including front-end and back-end work. 
• Testing and quality assurance, with bug fixing. Integration of user feedback. 
• Deployment planning and go-live support. 
• Documentation, training, and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes in a UI/UX development project are crucial for assessing progress and success. These outcomes are linked to key performance indicators (KPIs) and metrics that provide data-driven insights into the effectiveness of the new design. 

Measurable outcomes include improvements in user engagement metrics (e.g., lower bounce rates, increased session duration), higher conversion rates, user satisfaction survey results, usability testing findings, accessibility compliance, improved performance metrics (e.g., faster page load times), reduced error rates, enhanced mobile responsiveness, A/B testing results, user retention rates, feedback resolution efficiency, and the impact on business metrics (e.g., ROI, revenue). 

Regularly monitoring these metrics before and after the UI/UX redesign allows for a comprehensive assessment of the project's success and helps ensure that the new design aligns with its intended goals and objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riseup Labs employed a project management methodology. They have established project milestones, timelines, and a clear project plan to guide the development process. Regular meetings, such as daily stand-ups or weekly check-ins, may have been conducted to track progress and address any issues. They also used project management software tools like Jira, Trello, or Asana to manage tasks and collaborate with us.

What was your primary form of communication with Riseup Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Riseup Labs stands out for its dedication to next-generation technologies. Their proficiency in Web 3.0, Automation, Analytics, IoT, Cloud, and emerging technologies is evident in the solutions and services they offer. It's clear that they are at the forefront of industry trends and are well-prepared to help businesses navigate the digital landscape.

Are there any areas for improvement or something Riseup Labs could have done differently?

Riseup Labs is more than just a technology provider; they are a purpose-driven partner.

BACKGROUND

Please describe your company and position.

I am the Technical Team Lead of the company

Describe what your company does in a single sentence.

We are a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• To elevate the user experience of our digital platforms
• We aimed to streamline our internal processes and boost operational efficiency

SOLUTION

How did you find Riseup Labs?

• Referral
• Clutch Site

Why did you select Riseup Labs over others?

• Referred to me
• Company values aligned

How many teammates from Riseup Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our project with Riseup Labs encompassed a comprehensive digital transformation initiative. It included strategic planning, UX/UI design, custom software development, data analytics, automation, scalability and performance optimization, security and compliance measures, cloud integration, and the integration of emerging technologies like IoT and AI. 

Key deliverables included design mockups, web and mobile applications, data analytics platforms, automated workflows, security documentation, cloud integration, IoT sensor integration, AI-powered features, testing materials, training sessions, and one-year technical support. This detailed scope ensured a well-defined project roadmap and successful execution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from our project with Riseup Labs demonstrated substantial progress and success in our digital transformation initiative. 

These included improved user engagement and retention, enhanced operational efficiency through reduced manual effort and errors, data-driven decision-making with increased data utilization, scalable and high-performing systems, strengthened security and compliance, cost savings, positive user feedback, accurate predictive analytics, proficient internal teams, responsive technical support, and reliable system uptime. 

These quantifiable results showcased the project's effectiveness and served as key indicators of its success, emphasizing the value delivered by Riseup Labs' services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riseup Labs demonstrated effective project management during our collaboration. They consistently delivered items on time, maintained transparent communication, and followed agile principles, allowing them to adapt to changing requirements. They proactively resolved issues and managed risks, fostering a collaborative relationship. 

Riseup Labs allocated resources efficiently, upheld quality standards, and provided comprehensive documentation. Their post-implementation support ensured system reliability. Overall, their structured and responsive project management approach contributed to the project's success.

What was your primary form of communication with Riseup Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out as most impressive and unique about Riseup Labs was their unwavering commitment to innovation and their holistic approach to digital transformation. They were dedicated to adopting cutting-edge technologies, focusing on delivering tangible outcomes aligned with specific goals, and had a global reach and expertise. 

Their strong project management skills, emphasis on security and compliance, comprehensive service offerings, user-centric design, and proactive risk management further set them apart. Riseup Labs' commitment to excellence and their ability to adapt to diverse business environments made them an exceptional partner in our digital transformation journey.

Are there any areas for improvement or something Riseup Labs could have done differently?

Riseup Labs provided comprehensive documentation, there might be room for improvement in terms of clarity and accessibility. Ensuring that all documentation is easily understandable, organized, and readily accessible to stakeholders can further enhance project transparency and knowledge transfer.

BACKGROUND

Please describe your company and position.

I am the Executive director of Aetna

Describe what your company does in a single sentence.

Here at Aetna, a CVS Health® company, we’re building a healthier world by making health care easy, affordable and all about you. Because Healthier Happens Together™! Follow our page for company news, industry commentary, jobs and more. Founded in 1853 in Hartford, CT, Aetna® is one of the nation's leading diversified health care benefits companies, serving an estimated 39 million people with information and resources to help them make better decisions about their health. As a health care leader, we believe that our corporate responsibility starts with helping people live healthier lives. And that means using our resources to make the communities and the world we live in better places.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

Custom Software Development

SOLUTION

How did you find Riseup Labs?

• Online Search
• Clutch Site

Why did you select Riseup Labs over others?

• Referred to me
• Company values aligned

How many teammates from Riseup Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of custom software development work encompasses several phases: 

• Project initiation involves grasping requirements and stakeholders. 
• Gathering and analyzing requirements, then prioritizing them. 
• Creating system design covers architecture, user interface, and database aspects. 
• Development comprises coding and implementing features. 
• Testing assures quality through unit, integration, and system tests. 
• User Acceptance Testing involves practical trials with real users.
• Deployment prepares software for production, including data migration. 
• Training and documentation assist users and support teams. 
• Providing ongoing maintenance and support for updates and issue resolution. 

Key Deliverables: 

• Documentation of Requirements 
• Design of System Architecture 
• Supplying Source Code 
• Documentation for Testing User Guides 
• Packaging for Deployment Materials for Training 
• Strategy for Support and Maintenance 
• Reports on Bugs and Errors

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from a custom software development project serve as tangible indicators of progress and success. These include completing key features, meeting deadlines, ensuring bug-free software, achieving user satisfaction, passing various testing phases, maintaining data accuracy, promoting adoption, delivering ROI, ensuring security, and scalability, gathering stakeholder feedback, completing user training, minimizing downtime, and releasing subsequent versions. These outcomes provide clear evidence of the project's effectiveness and guide decision-making for both the development team and stakeholders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riseup Labs begins each task with a thorough consultation to understand our needs. They gather and document comprehensive project requirements. A clear project scope is defined, including objectives, milestones, and timelines. Agile methodologies are possibly used for flexibility and client collaboration. Transparent communication keeps clients updated and fosters adaptability.

What was your primary form of communication with Riseup Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Striking the right balance between delivering on time and maintaining high-quality work is a rare skill. they achieve this equilibrium which demonstrates a comprehensive understanding of our expectations.

Are there any areas for improvement or something Riseup Labs could have done differently?

They should Embracing a culture of continuous improvement which can lead to refining processes over time

BACKGROUND

Please describe your company and position.

I am the public relation manager of an advertising & marketing company

Describe what your company does in a single sentence.

We don't believe in the "one-size-fits-all" approach to digital marketing. Instead, we take the time to understand your organization and customers so we can recommend a strategy based on your individual business needs. When you invest in any of our digital marketing solutions, you’ll have some of the top minds in the industry contributing to your goals and vision.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• web development
• mobile app development

SOLUTION

How did you find Riseup Labs?

• Referral
• Clutch Site

Why did you select Riseup Labs over others?

• High ratings
• Pricing fit our budget

How many teammates from Riseup Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

scope of work involved developing and executing a comprehensive direct mail campaign. They crafted engaging and informative content, designed visually appealing materials, and managed the entire mailing process. Key deliverables included a series of well-crafted direct mail pieces, a detailed report on the campaign's performance, and a refined list of prospective leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded measurable outcomes that demonstrated progress and success. delivered a substantial increase in the number of leads generated compared to our previous efforts. The conversion rate from these leads also exceeded our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

displayed excellent project management skills. They delivered the campaign elements on time and efficiently addressed any modifications or adjustments we requested along the way. Their responsiveness and ability to adapt to our evolving needs were commendable.

What was your primary form of communication with Riseup Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

They took the time to understand our industry's nuances and incorporated them into the campaign, resulting in a highly targeted and effective lead generation effort.

Are there any areas for improvement or something Riseup Labs could have done differently?

Clearer communication about certain project milestones and updates would have been beneficial.

BACKGROUND

Please describe your company and position.

I am the CEO of Global Manufacturing, Inc.

Describe what your company does in a single sentence.

We specialize in developing and manufacturing flow aid devices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• We hired Riseup Labs with the goal of harnessing the power of web 3.0, automation, analytics, IoT, cloud, and emerging technologies to develop and manufacture flow aid devices.
• We hire Riseup Labs, to create and produce flow aid devices by leveraging the power of web 3.0
• Our objective was to enhance our production processes and improve the overall efficiency of our operations through the new technologies

SOLUTION

How did you find Riseup Labs?

Online Search

Why did you select Riseup Labs over others?

• Great culture fit
• Good value for cost

How many teammates from Riseup Labs were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

They design and implement a web-based interface for monitoring and controlling flow aid devices remotely.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased customer satisfaction and retention rates due to timely and reliable delivery of orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team had open lines of contact and frequently updated us on the status of our work, which helped us keep informed and take prompt action.

What was your primary form of communication with Riseup Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspects of Riseup Labs was their ability to seamlessly integrate various emerging technologies into a comprehensive solution tailored to our specific needs.

Are there any areas for improvement or something Riseup Labs could have done differently?

Although there is always room for improvement, we had a very pleasant overall experience with Riseup Labs.

BACKGROUND

Please describe your company and position.

I am the CEO of Vaimo

Describe what your company does in a single sentence.

We are skilled in Business Planning, Operations Management, Analytical Skills, Customer Relationship Management (CRM), and Channel Strategy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• Our objectives were to enhance our business planning, improve operations management, strengthen analytical skills, streamline customer relationship management (CRM), and optimize our channel strategy.
• We hired Riseup Labs with the goal of harnessing the power of web 3.0, automation, and emerging technologies to design and develop innovative, intelligent, and sustainable solutions and services for our business
• To improving operations management, and enhancing our channel strategy

SOLUTION

How did you find Riseup Labs?

Online Search

Why did you select Riseup Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Riseup Labs were assigned to this project?

75

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop and implement a web 3.0-based platform that integrates automation, analytics, IoT, and cloud technologies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved forecasting accuracy by 25%, enabling better strategic planning and resource allocation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riseup Labs demonstrated exceptional project management throughout the engagement. They consistently delivered items on time and maintained open lines of communication to ensure our needs were met.

What was your primary form of communication with Riseup Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Riseup Labs was their ability to combine emerging technologies seamlessly with our business requirements.

Are there any areas for improvement or something Riseup Labs could have done differently?

While the overall experience with Riseup Labs was highly positive, there is always room for improvement. In hindsight, it would have been beneficial to have more frequent progress

BACKGROUND

Please describe your company and position.

I am the CEO of Öhlins Racing AB

Describe what your company does in a single sentence.

We provided the automotive, motorcycle and motorsport industry with advanced suspension systems, both conventional and electronically controlled

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish?

• We hired Riseup Labs with the specific goal of reimagining our business and navigating our digital transformation in the automotive, motorcycle, and motorsport industry
• Our objective was to leverage their expertise as an IT service and technology solution provider to enhance our offerings by developing advanced suspension systems, both conventional and electronically controlled.
• With the express purpose of rethinking our company and navigating our digital transition in the automotive, motorcycle, and motorsport industries, we hired Riseup Labs.

SOLUTION

How did you find Riseup Labs?

Online Search

Why did you select Riseup Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Riseup Labs were assigned to this project?

75

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Riseup Labs included the development and implementation of advanced suspension systems for our automotive, motorcycle, and motorsport applications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included improved performance and handling of our vehicles due to the advanced suspension systems developed by Riseup Labs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Riseup Labs demonstrated excellent project management skills throughout the engagement. They consistently delivered items on time and met our project milestones.

What was your primary form of communication with Riseup Labs?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Riseup Labs was their deep understanding of the automotive industry and their ability to develop innovative solutions tailored to our specific needs

Are there any areas for improvement or something Riseup Labs could have done differently?

Overall, our experience with Riseup Labs was extremely positive, and we have no major areas for improvement to highlight.

BACKGROUND

Please describe your company and your position there.

I am a Manager at Snehasish Mahmud & Co. We offer Financial Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Riseup Labs provided mobile app development for our finance platform. Our goals were to create a 2 app platform to offer better services to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for the top developers and came across Riseup Labs and after meeting with their team I immediately knew they were a great fit for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs is creating an app for a Finance company . We expect the app to be available on both Android and iOS.

How many resources from the vendor's team worked with you, and what were their positions?

4-5 plus, and have an ongoing management team through Riseup Labs. I'm very blessed to have it!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we have received amazing feedback from potential users, consumers, and other notable professionals.

Describe their project management style, including communication tools and timeliness.

Their project management was very effective. The PM was very involved in communicating our requirements and timelines to the developers.

What did you find most impressive or unique about this company?

The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.

Are there any areas for improvement or something they could have done differently?

No, they were an amazing team that adapted to the ongoing demand for mobile apps and excelled at their work!

BACKGROUND

Please describe your company and your position there.

I'm the Software Engineer at a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

It was our client's project. we have collaboration with Riseup Labs for the project. Riseup Labs have redesigned and extended the main website and made a partner website for new customer engagement. The old website was hideously slow. So we needed increased website performance and SEO for both websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them by Google search.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A media network was required to update its website and partnered with Riseup Labs to help with the project. The project's goal was to ensure the site's high performance and right SEO performance.

How many people from the vendor's team worked with you, and what were their positions?

Mostly worked and coordinated with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designers and developers are true professionals. They understand your concept and make it a reality. Great to work with! Very efficient, precise, and handling the final details with ease. I will work again.

Describe their project management style, including communication tools and timeliness.

During the effective planning, all critical points were discussed, further communication included discussion of recent issues. The project's progress could be tracked using a special program Active Collab, which is very suitable. The project was completed on time and took into account all requirements.

What did you find most impressive or unique about this company?

They were highly skilled and very professional.

Are there any areas for improvement or something they could have done differently?

No. I gave them glowing reviews because of the quality of their work. The website was difficult.

BACKGROUND

Please describe your company and your position there.

I am the Head Of Marketing at Excellence Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted to grow our business. So our team hired Rightpoint to allow us to build and validate a mobile application fast.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We considered four vendors, including Riseup Labs. I worked with the team in the past and kept a good reputation. We chose Riseup Labs because they had an agile and creative approach to conceptualizing our vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent a few days brainstorming what would echo with a younger mobile-first audience. We then applied those ideas to a prototype and wireframes, creating a mock experience that we later put in front of users.

Riseup Labs designed user flows made the experience and collaborated on user testing. Our team then did overall mobile app development for iOS Android.

How many resources from the Riseup Labs team worked with you, and what were their positions?

We interfaced with about three people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was recently launched after performing well during user testing. Additionally, each KPI is positive. These results align with our anticipations for such a thorough engagement.

Describe their project management style, including communication tools and timeliness.

The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team. We communicated via face-to-face meetings and a range of remote tools.

What did you find most impressive or unique about this company?

We enjoyed being around the team because they never complained. Riseup Labs is always on call and remained willing to exceed expectations.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything.