Name: Riseup Labs
Address: Floor 3, Natore Tower, Service Road, Sector 3, Uttara, Dhaka 1230, Bangladesh, Dhaka, Bangladesh, 1230, BD
Telephone: +88-0175-974-7387
Price range: < $25
Rating: 4.9

Diving Into Technology

Riseup Labs is a global IT services and AI innovation company helping organizations unlock speed, scale, and intelligence in their operations. With over 700 successful projects across 30+ countries, we bridge the gap between strategic consulting and high-quality delivery. Today, we are driving a company-wide AI-first transformation, where developers are AI-augmented, support is automated, operations are agentic, and decisions are data-driven. Our proprietary platforms like Commplify and Writerush reflect this shift, turning internal innovations

Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Dhaka, Bangladesh
Year founded
Founded 2010
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.9 /5

What Clients Have Said

Riseup Labs offers competitive pricing and good value for cost, as noted by multiple clients. They are recognized for their effective project management and adaptability, though some reviews mention a need for improvement in cost and time estimation. Overall, clients appreciate their quality service and responsiveness.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 38 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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AI Agents Packages

starting at $3,000/total

UX/UI Packages

starting at $6,500/total

Website Development Packages

starting at $11,000/month

Software Development Packages

starting at $11,000/month

Managed IT Services Packages

starting at $6,000/month

IT Staffing Packages

starting at $1,920/month

Customer Support Outsourcing Packages

starting at $970/month

Gen AI Packages

starting at $3,000/total

Mobile App Development Packages

starting at $11,000/month

Artificial Intelligence Development Packages

starting at $7,999/month

View All Packages

Riseup Labs Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Project Management

Riseup Labs is noted for effective project management, with clients appreciating their timely deliveries and robust communication. Their use of tools like Zoom and Trello for coordination and their ability to adapt to agile methodologies have been highlighted as key strengths.
Strong Communication Skills

Clients appreciate Riseup Labs' strong communication skills, which facilitate smooth collaborations. They value the team's responsiveness and transparency, as well as their ability to keep communication channels open and active throughout the project's lifecycle.
Innovative and Creative

The company is praised for its innovative approach to project execution. Clients note their ability to offer creative solutions and suggestions that enhance project outcomes and align with client visions.
Room for Improvement in Estimations

While generally positive, some feedback suggests that Riseup Labs could improve their initial cost and time estimations for projects. This would enhance planning accuracy and client satisfaction.
Strong Client Relationships

Riseup Labs builds strong relationships with clients, often leading to long-term collaborations. Clients appreciate the team's dedication to understanding and fulfilling their needs, which fosters trust and loyalty.
Cost-Effective Solutions

The company is recognized for offering valuable services at competitive rates. Clients find their solutions to be cost-effective, providing significant value for the investment, particularly in terms of technical expertise and quality of work.

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Riseup Labs Reviews

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AR/VR Development Web Development
$10,000 to $49,999
Jan. 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their attention to detail and ability to add new ideas and functionality to the app are impressive."

Mar 16, 2026

CEO, Aeon Archive Pte Ltd

Martin Stebbing

Arts, entertainment & music
Singapore
1-10 Employees
Online Review

Riseup Labs is developing a website and VR app for a VR content company. The goal is to deliver a comfortable VR video viewing experience and meet Meta Quest performance, UX, and store compliance requirements.

Riseup Labs has delivered great work so far, and the client is confident that the final product will meet their expectations. The team is collaborative, easy to communicate with, and proactive in suggesting improvements. Their creativity and technical understanding are impressive.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Aeon Archive Pte Ltd. We develop and maintain a platform for high-end VR content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Riseup Labs to accomplish for your VR platform?

I hired them to develop an application for VR stores to host my platform and VR content.

SOLUTION

What was the scope of their involvement?

Riseup Labs is working on the website and VR app. The goal is to deliver a high-quality, comfort-safe VR video viewing experience, enable intuitive VR-first content discovery and navigation, support multiple monetization models using Meta In-App Purchases, and meet Meta Quest performance, UX, and store compliance requirements.

What is the team composition?

We work with 2–5 teammates from Riseup Labs.

How did you come to work with Riseup Labs?

ChatGPT listed Riseup Labs as a premium choice for the development of a VR app. I chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000–$50,000.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything that Riseup Labs has delivered so far looks great. The team has been very collaborative and easy to communicate with. They’re always open to feedback and proactive in suggesting improvements. Based on the progress so far, I’m confident that the final product will meet our expectations and deliver a great experience.

How did Riseup Labs perform from a project management standpoint?

I’m really impressed with the design and concepts they’ve presented. The VR experience and web application design have given us a clear visualization of how the final product will look. Their creativity and technical understanding have helped transform our ideas into something much more tangible. They’ve delivered everything we’ve discussed so far.

What did you find most impressive about them?

Their attention to detail and ability to add new ideas and functionality to the app are impressive.

Are there any areas they could improve?

I can’t think of anything.

RATINGS

5.0

Mobile App Development
$50,000 to $199,999
Feb. - July 2022

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They were an amazing team that adapted to the ongoing demand for mobile apps and excelled at their work!"

Jul 30, 2022

Manager, Snehasish Mahmud & Co.

Heba Ferdousi

Financial services
Dhaka, Bangladesh
51-200 Employees
Online Review
Verified

A finance company hired Riseup Labs to develop Android and iOS mobile applications. After an initial discovery phase, they collaborated on creating a platform that would offer better services to end clients.

Riseup Labs' outputs were met with positive acclaim from potential users, consumers, and other notable professionals. They led effective project management and were highly responsive. Their detail-oriented approach and guidance they provided to the client made them stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Manager at Snehasish Mahmud & Co. We offer Financial Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Riseup Labs provided mobile app development for our finance platform. Our goals were to create a 2 app platform to offer better services to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for the top developers and came across Riseup Labs and after meeting with their team I immediately knew they were a great fit for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs is creating an app for a Finance company . We expect the app to be available on both Android and iOS.

How many resources from the vendor's team worked with you, and what were their positions?

4-5 plus, and have an ongoing management team through Riseup Labs. I'm very blessed to have it!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we have received amazing feedback from potential users, consumers, and other notable professionals.

Describe their project management style, including communication tools and timeliness.

Their project management was very effective. The PM was very involved in communicating our requirements and timelines to the developers.

What did you find most impressive or unique about this company?

The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.

Are there any areas for improvement or something they could have done differently?

No, they were an amazing team that adapted to the ongoing demand for mobile apps and excelled at their work!

RATINGS

5.0

Search Engine Optimization Web Development
$10,000 to $49,999
Jan. - Apr. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were highly skilled and very professional."

Jul 26, 2022

Software Engineer, Software Dev Company

Tanvir Rahman Prince

Other industries
Dhaka, Bangladesh
11-50 Employees
Online Review
Verified

Riseup Labs helped a software development company redesign the website for one of their clients. Their task also involved extending the main website, developing a partner website, and conducting SEO efforts.

The delivered website turned out exactly as expected, which served as a testament to Riseup Labs' great attention to detail. The vendor leveraged their knowledge and technical expertise to deliver quality outputs on time. They were also reliable, communicative, and efficient throughout.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Software Engineer at a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

It was our client's project. we have collaboration with Riseup Labs for the project. Riseup Labs have redesigned and extended the main website and made a partner website for new customer engagement. The old website was hideously slow. So we needed increased website performance and SEO for both websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them by Google search.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A media network was required to update its website and partnered with Riseup Labs to help with the project. The project's goal was to ensure the site's high performance and right SEO performance.

How many people from the vendor's team worked with you, and what were their positions?

Mostly worked and coordinated with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designers and developers are true professionals. They understand your concept and make it a reality. Great to work with! Very efficient, precise, and handling the final details with ease. I will work again.

Describe their project management style, including communication tools and timeliness.

During the effective planning, all critical points were discussed, further communication included discussion of recent issues. The project's progress could be tracked using a special program Active Collab, which is very suitable. The project was completed on time and took into account all requirements.

What did you find most impressive or unique about this company?

They were highly skilled and very professional.

Are there any areas for improvement or something they could have done differently?

No. I gave them glowing reviews because of the quality of their work. The website was difficult.

RATINGS

5.0

Mobile App Development
Less than $10,000
July 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Riseup Labs is always on call and remained willing to exceed expectations."

Jul 24, 2022

Head Of Marketing, Excellence Bangladesh

Nahid Ahsan

Education
Dhaka, Bangladesh
51-200 Employees
Online Review
Verified

Riseup Labs has created an Android and iOS mobile app for an educational platform. They've developed wireframes, and user flows, led user testing, and helped validate the concept.

Riseup Labs has successfully created and launched a functional mobile app that has performed well during user testing, and all KPIs have matched expectations. They are flexible and collaborative in the workflow. Their willingness to exceed expectations has stood out in the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Head Of Marketing at Excellence Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted to grow our business. So our team hired Rightpoint to allow us to build and validate a mobile application fast.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We considered four vendors, including Riseup Labs. I worked with the team in the past and kept a good reputation. We chose Riseup Labs because they had an agile and creative approach to conceptualizing our vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent a few days brainstorming what would echo with a younger mobile-first audience. We then applied those ideas to a prototype and wireframes, creating a mock experience that we later put in front of users.

Riseup Labs designed user flows made the experience and collaborated on user testing. Our team then did overall mobile app development for iOS Android.

How many resources from the Riseup Labs team worked with you, and what were their positions?

We interfaced with about three people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was recently launched after performing well during user testing. Additionally, each KPI is positive. These results align with our anticipations for such a thorough engagement.

Describe their project management style, including communication tools and timeliness.

The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team. We communicated via face-to-face meetings and a range of remote tools.

What did you find most impressive or unique about this company?

We enjoyed being around the team because they never complained. Riseup Labs is always on call and remained willing to exceed expectations.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything.

RATINGS

5.0

UX/UI Design
Less than $10,000
Jan. - Mar. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their work was clean and direct to the point."

Jun 23, 2022

CEO, Assist Management Consultancy

Kaiser Hamid

Other industries
Dhaka, Bangladesh
11-50 Employees
Online Review
Verified

Riseup Labs redesigned the mobile applications of a management consulting firm. They ensured the apps were user-friendly and modern.

The client received positive feedback on the new look of their mobile apps: easy to navigate and unique. Riseup Labs kept in touch all throughout, enabling them to attend to any request or question immediately. They also delivered top-notch work on time and at a reasonable price point.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Assist Management Consultancy is one of the leading consultancy services Firm in Bangladesh. We always strive for excellence and perfection through dedication and integrity. We develop and deliver solutions that enable our clients to achieve their desired goals and focus on developing of human resource as well as organizational growth.I am the CEO of Assist Management Consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

We needed a team to enhance the look and feel of our mobile apps.

SOLUTION

How did you select this vendor?

We searched online for about two months. Finally, we found Riseup Labs and had an initial meeting with them.

Describe the project in detail and walk through the stages of the project.

Riseup Labs sent us a pair of options before moving ahead with the green light and redesigning the mobile applications. Once that was done, they kept in touch with us every week to ensure the work they handed over during the sprints was exactly what we wanted.

How many resources from the vendor's team worked with you, and what were their positions?

We were directly in touch with a product manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our users love the unique look and find it easier to navigate.

How effective was the workflow between your team and theirs?

We had no problem contacting their team, and when we did, they would respond.

What did you find most impressive or unique about this company?

Their work was clean and direct to the point. They are not expensive regarding their offering either. We wish them the best of luck.

Are there any areas for improvement or something they could have done differently?

Can't think of any.

RATINGS

5.0

Mobile App Development
Less than $10,000
July - Aug. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their imaginative work stood out."

Mar 16, 2022

Software Engineer, Consultancy

Fahim Shahriyear

Other industries
Dhaka, Bangladesh
51-200 Employees
Online Review
Verified

Riseup Labs developed an engaging game for a contest of a consulting company. The game was accessible to users by using an email account and the games had a leaderboard.

The game developed by Riseup Labs had approximately 10,000 users. The client was impressed with the activation results and the project was delivered on time. The team professionally and creatively turned the client's idea into reality through the game.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a software engineer at a consultancy that helps to automate business processes, reduce cost of operation, and provide long lasting flexible solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

To develop an engaging gaming portal for a Contest during Eid. Clients wanted to increase their brand awareness by this game contest.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our business had previous Works with Riseup Labs and felt their knowledge, development skills, and communication were outstanding.

Describe the project in detail and walk through the stages of the project.

They created an excellent online game for customers during Eid that was accessed via an email account. People will play the game, and there is a leaderboard. We first came out to Appetite to see what could be created and how similar activations had been a hit in the past.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people; a Project manager and a senior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were satisfied with the activation results and had approx 10000 users. Learnings from this would be to set the probabilities of winning properly and target social sponsorship to drive consumer awareness

How effective was the workflow between your team and theirs?

They were amazing to deal with and made sure our deadlines were met.

What did you find most impressive or unique about this company?

Their imaginative work stood out. I was satisfied with how they transferred what we discussed into the game. It was all done professionally and creatively.

Are there any areas for improvement or something they could have done differently?

We enjoy working with them, but they could drive more conversions for us.

RATINGS

5.0

Custom Software Development Mobile App Development
$50,000 to $199,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're flexible, sensitive, and do high-quality work."

Dec 1, 2021

Specialist, Robi Axiata Limited

Ahnaf Tazwar

Telecommunications
Dhaka, Bangladesh
1,001-5,000 Employees
Online Review
Verified

Riseup Labs provides custom software development services for a telecommunications company. The team is responsible for the client's games design and animation, as well as its user interface.

The client's business has grown since their collaboration with Riseup Labs' team. Systematic and transparent best describes them. Their flexibility, sensitivity, and high-quality work impress the client so far.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a specialist in innovation & Branded Digital Services at Robi. We work with new product development, games and applications which cater the target market in a way that increases the value added services inside Robi portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

Our app has little games of chances. We grew, so we needed a company to improve our games design and animation teams.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Google search when I was looking for for new design resources.

Describe the project in detail and walk through the stages of the project.

Working collaboratively with in- house developers. Rise-up Labs maintains the game design and animation for our games. in addition, they're in charge of animation and user interface

How many resources from the vendor's team worked with you, and what were their positions?

We work with one of their project managers, but we've also communicated with other team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company has grown since we started working with Riseup Labs. First, we had two games in our app but now we have more than five games. In addition, we have a large team in-house that includes developers and designers.

How effective was the workflow between your team and theirs?

They're very systematic and good at performance. Also, they're great communicators. Everything is so transparent, so we can see who is working on our account and provide feedback.

What did you find most impressive or unique about this company?

They're flexible, sensitive, and do high-quality work.

Are there any areas for improvement or something they could have done differently?

I can not think of anything.

RATINGS

5.0

Mobile App Development
$10,000 to $49,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They make it very easy to reach out to them."

Nov 26, 2021

Head of IT, Kolkata TV Bangladesh Bureau, Kolkata TV

Jahid Shekh

Arts, entertainment & music
India
201-500 Employees
Online Review
Verified

Riseup Labs has been developing a news portal mobile app for a news TV broadcasting company. Technologies used include Flutter and Laravel.

Riseup Labs has been understanding and supportive throughout the engagement. They've made it easy to reach out to them, as well. Moreover, their skilled developers have built their app just as expected. The client now looks forward to having a long-term relationship with them.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Kolkata is a 24/7 news TV channel broadcasting from Calcutta (Kolkata). Kolkata TV is the most vibrant and happening News Channel of Kolkata. I am Head of IT at Kolkata TV Bangladesh Bureau.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted a good company who can handle our work and produce a great quality. Our main objective was to build a news portal mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our Team found Riseup Labs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed the app on both android, IOS. We used Flutter and Backend in Laravel for the app. They had a kick off meeting initially and every week we used to schedule calls and discuss the project's progress.

How many resources from the vendor's team worked with you, and what were their positions?

I’ve worked with 3-4 of their resources in total, including a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team had their own ideas and suggestions, which helped us to develop the app. They were understanding and supportive in emergency cases, even out of office hours.

Describe their project management style, including communication tools and timeliness.

Project management isn’t a headache. We set up Zoho for our teams. We also use Zoom to communicate with the project manager. They make it very easy to reach out to them.

What did you find most impressive or unique about this company?

Their skilled developers built our application in such a way that we needed. The project manager and salesperson replied promptly. They responded whenever I needed it. They kept trust with us..

Are there any areas for improvement or something they could have done differently?

All work up to this point has been excellent! We definitely hope to have a long-term relationship with Riseup Labs and it will be without doubt our first option to develop future projects.

RATINGS

5.0

Video Production
Less than $10,000
Aug. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are relatable and expert, and the team does what they promise."

Nov 24, 2021

Founder & Managing Director, Radical Thinking

Stephan van Wijk

Advertising & marketing
United Arab Emirates
1-10 Employees
Online Review
Verified

A creative agency hired Riseup Labs to provide video production services, The team is tasked with creating 120 to 160 seconds animated explainer videos in order to increase the client's leads.

The client is delighted with Riseup Labs for providing result-driven videos. An engaging partner, they have exhibited their expertise to ensure the project's success. Their timeliness, valuable guidance, and effective communication have been impressive throughout the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

FlexxPay offers a digital solution to employers so their employees can access their earned income instantly before the regular payday. I am the Founder and Managing Director of FlexxPay.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We needed some explainer animated videos.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We searched out over three different companies, and we chose Animation Explainers due to their overall professionalism, attention to detail, and price. In comparison, they were not the most expensive.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We have completed more than 10 videos. Animation Explainer videos have been producing 120 seconds to 160 seconds. All videos will essentially show our value proposition to increase leads and appointments for our business.

Who did you work with and what was the feedback process like?

I worked with their project manager and a video animator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My whole team was blown away by the results. No denying feedback for once.

Describe their project management style, including communication tools and timeliness.

They are relatable and expert, and the team does what they promise. You could not ask for more in a productive firm. I'm used to projects being delayed, but it didn't happen here.

What did you find most impressive or unique about this company?

Their project manager Mr. Dipu was a great communicator and very hands-on with everything that was needed. They were very accommodating from scriptwriting, storyboard, and edit processes, and I didn't have to repeat myself endless times. Just said what I wanted once - and they got it.

Are there any areas for improvement or something they could have done differently?

No objections.

RATINGS

5.0

Web Design Web Development
Less than $10,000
Jan. - Mar. 2021

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"Their approach to UX design was great!"

Sep 9, 2021

Mobile Application Developer, Media Association

Shaikh Imran Hossain

Other industries
Dhaka, Bangladesh
11-50 Employees
Online Review
Verified

Riseup Labs handled a website update and revamp for a media association. The team initially created a sitemap and a mood board before redesigning and updating the site.

Thanks to Riseup Labs' design and development expertise, the client enjoyed a much more responsive and easy-to-navigate site that featured modern designs and a well-structured layout. A proactive partner, the team provided innovative solutions that greatly enhanced the client's site.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Mobile application developer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

To update the existing website in a more modern manned with readable blog and easy to access Corporate Media Awards log

SOLUTION

How did you select this vendor and what were the deciding factors?

Our colleague referred them to us as the best pick

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed to rethink and redo the website. The Riseup Labs team has started with the goals and sitemap that we would need in the new version. We have analyzed our needs and collected the moodboard for the new version of the website, collected and set task for the contend, accomplished design and development part

How many people from the vendor's team worked with you, and what were their positions?

Project manager Art-director Web-designer Two developers QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website demonstrates great improvement to the old version and also is responsive and SEO-optimised

Describe their project management style, including communication tools and timeliness.

The workflow was delivery-oriented, our participants were minimal so we could efficiently work on the result.

What did you find most impressive or unique about this company?

Their approach to UX design was great! We’ve replaced the images in the blog with emojis – great move since you’re always short on stock content. The way they’ve structured menu and responsive layout – truly great

Are there any areas for improvement or something they could have done differently?

Not the ones that I would underline

RATINGS

5.0

Mobile App Development
Confidential
Dec. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"The thought and effort they put into meeting deadlines were impressive."

Aug 5, 2021

Graduate Trainee, Mobile Network Operator

Anonymous

Other industries
Dhaka, Bangladesh
10,001+ Employees
Online Review
Verified

Riseup Labs provides game development services for a mobile network operator. The team continues to improve the product after its launch.

So far, the client is having a great experience working with Riseup Labs. The vendor successfully maintains the game's stability, fixing issues and bugs immediately after detecting them. Overall, they could easily adapt to the client's timeline despite the time difference.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Robi Axiata Ltd. is a leading mobile network operator offering a wide range of digital cellular mobile telecommunication services including but not limited to voice, data, value added services and electronic transactional services to its customers in the territory of Bangladesh through its network. Currently I’m working as a Graduate Trainee in the Market Operations division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

We hired Riseup Labs to develop the game in 2018. Development was completed in May 2020, after which we launched it. Ever since the launch, the game has been under continuous development by Riseup Labs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Riseup Labs through tender.

Describe the project in detail and walk through the stages of the project.

Treasure wars is a user-friendly game accessible to gamers of all ages, providing them with the opportunity to roam around Dhaka city and participate in a thrilling battle to win treasures in real life by killing all the monsters coming their way. This game will provide users with a unique experience of competing with their friends to find treasures that can be translated into burger, pizza, French fries, bundle data pack, handsets, t-shirts and many more in real life.

How many resources from the vendor's team worked with you, and what were their positions?

What was the team composition? The team comprises 1 project manager and 5 developers of which 3 are senior devs and 2 are junior devs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall the experience with Riseup Labs is quite smooth. The biggest challenge with maintaining and operating gaming OTT apps is that we need to continuously improve the user experience as per the customer feedback. Every now and then new problems are being identified but the way Riseup Labs supports diagnosing and overcoming these challenges from the product end is truly appreciable.

How effective was the workflow between your team and theirs?

The team manages the project and the time difference well, and they follow timelines. We communicate via email, zoom, and WhatsApp.

What did you find most impressive or unique about this company?

The thought and effort they put into meeting deadlines were impressive. Communication was great.

Are there any areas for improvement or something they could have done differently?

No rooms for improvement. We are satisfied with their current performance.

RATINGS

5.0

Showing 1-11 of 43 Reviews

Omnichannel Conversational AI Chatbots

We design and deploy intelligent, conversion-focused AI bots for WhatsApp, Instagram, and Facebook Messenger. We combine dynamic conversation flows, interactive elements, AI-driven responses, CRM and system integrations, and seamless human handoff—empowering sales and support teams to automate engagement while maintaining a personalized CX.

Small

Best for SMBs launching their first AI chatbot

$3,000 /total

Messaging Platforms Supported: 1 Platform
Conversational AI Capabilities: Basic AI Responses & FAQs
Interactive Bot Flows: Buttons and Quick Replies
Human Agent Handoff: Basic Handoff to Agents
Integrations & Backend Connectivity: Single System Integration
3 week delivery

Medium

Built for growing brands scaling customer support

$7,500 /total

Messaging Platforms Supported: 2-3 Platforms
Conversational AI Capabilities: Advanced AI Responses With Intent Handling
Interactive Bot Flows: Multi-step Workflows and Logic
Human Agent Handoff: Smart Routing and Escalation
Integrations & Backend Connectivity: CRM / eCommerce Integrations
6 week delivery

Large

Suited for enterprises managing high-volume chats

$15,000 /total

Messaging Platforms Supported: Omnichannel
Conversational AI Capabilities: Custom AI Training and Intent Modeling
Interactive Bot Flows: Complex, End-to-end Business Workflows
Human Agent Handoff: Intelligent Department-based Routing
Integrations & Backend Connectivity: Deep System and Data Integrations
10 week delivery

Features	Small $3,000 /total	Medium $7,500 /total	Large $15,000 /total
Messaging Platforms Supported	1 Platform	2-3 Platforms	Omnichannel
Conversational AI Capabilities	Basic AI Responses & FAQs	Advanced AI Responses With Intent Handling	Custom AI Training and Intent Modeling
Interactive Bot Flows	Buttons and Quick Replies	Multi-step Workflows and Logic	Complex, End-to-end Business Workflows
Human Agent Handoff	Basic Handoff to Agents	Smart Routing and Escalation	Intelligent Department-based Routing
Integrations & Backend Connectivity	Single System Integration	CRM / eCommerce Integrations	Deep System and Data Integrations
Deployment & Support	Deployment and Testing Support	Post-launch Optimization	Ongoing Optimization and Support
Solution Architecture Involvement	-	Solution Consultation	Dedicated Solution Architect

Small $3,000 /total
Messaging Platforms Supported	1 Platform
Conversational AI Capabilities	Basic AI Responses & FAQs
Interactive Bot Flows	Buttons and Quick Replies
Human Agent Handoff	Basic Handoff to Agents
Integrations & Backend Connectivity	Single System Integration
Deployment & Support	Deployment and Testing Support
Solution Architecture Involvement	-

Medium $7,500 /total
Messaging Platforms Supported	2-3 Platforms
Conversational AI Capabilities	Advanced AI Responses With Intent Handling
Interactive Bot Flows	Multi-step Workflows and Logic
Human Agent Handoff	Smart Routing and Escalation
Integrations & Backend Connectivity	CRM / eCommerce Integrations
Deployment & Support	Post-launch Optimization
Solution Architecture Involvement	Solution Consultation

Large $15,000 /total
Messaging Platforms Supported	Omnichannel
Conversational AI Capabilities	Custom AI Training and Intent Modeling
Interactive Bot Flows	Complex, End-to-end Business Workflows
Human Agent Handoff	Intelligent Department-based Routing
Integrations & Backend Connectivity	Deep System and Data Integrations
Deployment & Support	Ongoing Optimization and Support
Solution Architecture Involvement	Dedicated Solution Architect

Launch-Ready Design Packages

End-to-end, premium design solutions for mobile apps, websites, and SaaS platforms. Riseup Labs' expert team combines user research, UX strategy, and stunning visuals to deliver polished, scalable, and launch-ready digital products.

Small

Mobile App Design (iOS/Android)

$6,500 /total

Full-Stack Delivery Team: UI + UX Design
Design Scope: 15 Mobile Screens
User Flow & Wireframes: Core User Flows & Wireframes
UI Design System: Basic UI Design System
Responsive Layouts: Mobile First
3 week delivery

Medium

Website Design

$10,000 /total

Full-Stack Delivery Team: UI + UX + Copy Direction
Design Scope: 10 Website Pages
User Flow & Wireframes: Detailed Flows
UI Design System: Extended Library
Responsive Layouts: Mobile and Desktop
6 week delivery

Large

SaaS Platform Design

$15,000 /total

Full-Stack Delivery Team: UX, UI, Research & System Design
Design Scope: 20 SaaS Product Screens
User Flow & Wireframes: Advanced Flows with Edge Cases
UI Design System: Full Design System with Documentation
Responsive Layouts: Web and App Dashboard
9 week delivery

Features	Small $6,500 /total	Medium $10,000 /total	Large $15,000 /total
Full-Stack Delivery Team	UI + UX Design	UI + UX + Copy Direction	UX, UI, Research & System Design
Design Scope	15 Mobile Screens	10 Website Pages	20 SaaS Product Screens
User Flow & Wireframes	Core User Flows & Wireframes	Detailed Flows	Advanced Flows with Edge Cases
UI Design System	Basic UI Design System	Extended Library	Full Design System with Documentation
Responsive Layouts	Mobile First	Mobile and Desktop	Web and App Dashboard
Prototyping & Interactions
Design Handoff (Figma)	Organized Files	Organized Files	Full Handoff with Review Support
Team Communication
Meetings & Reviews	2 Per Project	4 Per Project	6 Per Project
Revisions	2 Rounds	3 Rounds	4 Rounds
Same-Day Response Time
Project Reports & Delivery Summary
Best For	Startups Creating Mobile Apps	Businesses Redesigning Websites	SaaS Companies Expanding Globally

Small $6,500 /total
Full-Stack Delivery Team	UI + UX Design
Design Scope	15 Mobile Screens
User Flow & Wireframes	Core User Flows & Wireframes
UI Design System	Basic UI Design System
Responsive Layouts	Mobile First
Prototyping & Interactions
Design Handoff (Figma)	Organized Files
Team Communication
Meetings & Reviews	2 Per Project
Revisions	2 Rounds
Same-Day Response Time
Project Reports & Delivery Summary
Best For	Startups Creating Mobile Apps

Medium $10,000 /total
Full-Stack Delivery Team	UI + UX + Copy Direction
Design Scope	10 Website Pages
User Flow & Wireframes	Detailed Flows
UI Design System	Extended Library
Responsive Layouts	Mobile and Desktop
Prototyping & Interactions
Design Handoff (Figma)	Organized Files
Team Communication
Meetings & Reviews	4 Per Project
Revisions	3 Rounds
Same-Day Response Time
Project Reports & Delivery Summary
Best For	Businesses Redesigning Websites

Large $15,000 /total
Full-Stack Delivery Team	UX, UI, Research & System Design
Design Scope	20 SaaS Product Screens
User Flow & Wireframes	Advanced Flows with Edge Cases
UI Design System	Full Design System with Documentation
Responsive Layouts	Web and App Dashboard
Prototyping & Interactions
Design Handoff (Figma)	Full Handoff with Review Support
Team Communication
Meetings & Reviews	6 Per Project
Revisions	4 Rounds
Same-Day Response Time
Project Reports & Delivery Summary
Best For	SaaS Companies Expanding Globally

On-Demand Web Developers for You

Need to expand your web development team without the cost and delay of hiring in-house? Riseup Labs provides skilled web developers who integrate seamlessly with your team, accelerate delivery, and keep projects on budget. Scale up quickly and launch with confidence. Contact us today.

Small

5 FTE's

$11,000 /month

Dedicated Team
Developers: Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Medium

10 FTE's

$19,000 /month

Dedicated Team
Developers: Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Large

15 FTE's

$27,000 /month

Dedicated Team
Developers: Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect: Included

Features	Small $11,000 /mo	Medium $19,000 /mo	Large $27,000 /mo
Dedicated Team
Developers	Total 5 Developers	Total 10 Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges	Addon Charges	Included
Quality Assurance (QA)	Addon Charges	Included	Included
Performance & Security Testing	Addon Charges	Addon Charges	Included
DevOps
Business Analyst	Addon Charges	Addon Charges	Included
Hours Per Week	200	400	600
Minimum Engagement Length	3 Months	3 Months	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee	Money Back Guarantee	Money Back Guarantee
Support	3 Months Free Support	3 Months Free Support	3 Months Free Support
Include Source Code

Small $11,000 /mo
Dedicated Team
Developers	Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Addon Charges
Performance & Security Testing	Addon Charges
DevOps
Business Analyst	Addon Charges
Hours Per Week	200
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

Medium $19,000 /mo
Dedicated Team
Developers	Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Included
Performance & Security Testing	Addon Charges
DevOps
Business Analyst	Addon Charges
Hours Per Week	400
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

Large $27,000 /mo
Dedicated Team
Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Included
Quality Assurance (QA)	Included
Performance & Security Testing	Included
DevOps
Business Analyst	Included
Hours Per Week	600
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

On-Demand Software Developers for You

Need to expand your software development team without the cost and delay of hiring in-house? Riseup Labs provides skilled software developers who integrate seamlessly with your team, accelerate delivery, and keep projects on budget. Scale up quickly and launch with confidence. Contact us today.

Small

5 FTE's

$11,000 /month

Dedicated Team
Software Developers: Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Medium

10 FTE's

$19,000 /month

Dedicated Team
Software Developers: Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Large

15 FTE's

$27,000 /month

Dedicated Team
Software Developers: Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect: Included

Features	Small $11,000 /mo	Medium $19,000 /mo	Large $27,000 /mo
Dedicated Team
Software Developers	Total 5 Developers	Total 10 Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges	Addon Charges	Included
Quality Assurance (QA)	Addon Charges	Included	Included
Performance & Security Testing	Addon Charges	Addon Charges	Included
DevOps
Business Analyst	Addon Charges	Addon Charges	Included
Hours Per Week	200	400	600
Minimum Engagement Length	3 Months	3 Months	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee	Money Back Guarantee	Money Back Guarantee
Support	3 Months Free Support	3 Months Free Support	3 Months Free Support
Include Source Code

Small $11,000 /mo
Dedicated Team
Software Developers	Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Addon Charges
Performance & Security Testing	Addon Charges
DevOps
Business Analyst	Addon Charges
Hours Per Week	200
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

Medium $19,000 /mo
Dedicated Team
Software Developers	Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Included
Performance & Security Testing	Addon Charges
DevOps
Business Analyst	Addon Charges
Hours Per Week	400
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

Large $27,000 /mo
Dedicated Team
Software Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Included
Quality Assurance (QA)	Included
Performance & Security Testing	Included
DevOps
Business Analyst	Included
Hours Per Week	600
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code

Tailored IT Managed Services

Riseup Labs delivers customized IT managed services to optimize operations, reduce downtime, and scale your infrastructure. Choose the right mix of experts and support for your business, ensuring seamless performance and long-term reliability.

Small

PoC/MVP Development

$6,000 /month

Project Manager: 40 Hours
Business Analyst: -
Solution Architect: -
Tech/Team Lead: -
Software Engineer: 160 Hours

Medium

Growth Phase Support

$20,000 /month

Project Manager: 160 Hours
Business Analyst: -
Solution Architect: -
Tech/Team Lead: 80 Hours
Software Engineer: 480 Hours

Large

Expansion Phase Development

$32,800 /month

Project Manager: 160 Hours
Business Analyst: 80 Hours
Solution Architect: 80 Hours
Tech/Team Lead: 80 Hours
Software Engineer: 800 Hours

Features	Small $6,000 /mo	Medium $20,000 /mo	Large $32,800 /mo
Project Manager	40 Hours	160 Hours	160 Hours
Business Analyst	-	-	80 Hours
Solution Architect	-	-	80 Hours
Tech/Team Lead	-	80 Hours	80 Hours
Software Engineer	160 Hours	480 Hours	800 Hours
QA Lead	-	-	80 Hours
QA Engineer	40 Hours	160 Hours	160 Hours
Test Automation Engineer	-	On Demand	160 Hours
Technical Writer	-	-	On Demand
DevOps Engineer	-	On Demand	40 Hours
UX Designer	On Demand	On Demand	On Demand

Small $6,000 /mo
Project Manager	40 Hours
Business Analyst	-
Solution Architect	-
Tech/Team Lead	-
Software Engineer	160 Hours
QA Lead	-
QA Engineer	40 Hours
Test Automation Engineer	-
Technical Writer	-
DevOps Engineer	-
UX Designer	On Demand

Medium $20,000 /mo
Project Manager	160 Hours
Business Analyst	-
Solution Architect	-
Tech/Team Lead	80 Hours
Software Engineer	480 Hours
QA Lead	-
QA Engineer	160 Hours
Test Automation Engineer	On Demand
Technical Writer	-
DevOps Engineer	On Demand
UX Designer	On Demand

Large $32,800 /mo
Project Manager	160 Hours
Business Analyst	80 Hours
Solution Architect	80 Hours
Tech/Team Lead	80 Hours
Software Engineer	800 Hours
QA Lead	80 Hours
QA Engineer	160 Hours
Test Automation Engineer	160 Hours
Technical Writer	On Demand
DevOps Engineer	40 Hours
UX Designer	On Demand

Flexible IT Staff Augmentation

Riseup Labs offers IT Staff Augmentation for pre-vetted, AI-ready engineers with local account support and offshore delivery. Scale your team in days, with flexible models, fixed monthly pricing, and a 2-week risk-free trial.

Small

1 Mid-level Resource (Dev/QA/BA/DevOps)

$1,920 /month

Experience Level: Any
Vetting Process: Multi-stage Technical and Communication Screening
English Proficiency: Business-Level Fluent
Engagement Models: Dedicated Remote Resource
Minimum Term: 3 Months

Medium

1 Senior-level Resource (Dev/QA/BA/DevOps)

$3,000 /month

Experience Level: 5–7+ years
Vetting Process: Architecture and Problem-Solving Assessment
English Proficiency: Business-Level Fluent
Engagement Models: Dedicated Remote Resource
Minimum Term: 3 Months

Large

1 Team of 2 Resources (Lead + Dev/QA/BA/DevOps)

$4,900 /month

Experience Level: Senior + Lead
Vetting Process: Cross-Functional Readiness and Delivery Screening
English Proficiency: Advanced Fluent
Engagement Models: Dedicated Remote Team with On-Site, On-Demand Support
Minimum Term: 3 Months

Features	Small $1,920 /mo	Medium $3,000 /mo	Large $4,900 /mo
Experience Level	Any	5–7+ years	Senior + Lead
Vetting Process	Multi-stage Technical and Communication Screening	Architecture and Problem-Solving Assessment	Cross-Functional Readiness and Delivery Screening
English Proficiency	Business-Level Fluent	Business-Level Fluent	Advanced Fluent
Engagement Models	Dedicated Remote Resource	Dedicated Remote Resource	Dedicated Remote Team with On-Site, On-Demand Support
Minimum Term	3 Months	3 Months	3 Months
Notice Period	15 Days	15 Days	15 Days
Rate Locked for 12 Months
100% Client-Owned IP Ownership
Equipment and Office
Account / Delivery Manager	Account Manager	Delivery Manager	Engineering Manager
Ramp-Up Time	~2 Weeks	~2 Weeks	2–4 Weeks
Turnover Rate (Annual)	<5%	<5%	<5%
Replacement Guarantee – Anytime

Small $1,920 /mo
Experience Level	Any
Vetting Process	Multi-stage Technical and Communication Screening
English Proficiency	Business-Level Fluent
Engagement Models	Dedicated Remote Resource
Minimum Term	3 Months
Notice Period	15 Days
Rate Locked for 12 Months
100% Client-Owned IP Ownership
Equipment and Office
Account / Delivery Manager	Account Manager
Ramp-Up Time	~2 Weeks
Turnover Rate (Annual)	<5%
Replacement Guarantee – Anytime

Medium $3,000 /mo
Experience Level	5–7+ years
Vetting Process	Architecture and Problem-Solving Assessment
English Proficiency	Business-Level Fluent
Engagement Models	Dedicated Remote Resource
Minimum Term	3 Months
Notice Period	15 Days
Rate Locked for 12 Months
100% Client-Owned IP Ownership
Equipment and Office
Account / Delivery Manager	Delivery Manager
Ramp-Up Time	~2 Weeks
Turnover Rate (Annual)	<5%
Replacement Guarantee – Anytime

Large $4,900 /mo
Experience Level	Senior + Lead
Vetting Process	Cross-Functional Readiness and Delivery Screening
English Proficiency	Advanced Fluent
Engagement Models	Dedicated Remote Team with On-Site, On-Demand Support
Minimum Term	3 Months
Notice Period	15 Days
Rate Locked for 12 Months
100% Client-Owned IP Ownership
Equipment and Office
Account / Delivery Manager	Engineering Manager
Ramp-Up Time	2–4 Weeks
Turnover Rate (Annual)	<5%
Replacement Guarantee – Anytime

Full-Time Customer Support Representative

Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.

Small

1 Dedicated Assistant

$970 /month

Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants: 1 Assistant
Total Hours of Service: 160 Hours

Medium

2 Dedicated Assistants

$1,940 /month

Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants: 2 Assistants
Total Hours of Service: 320 Hours

Large

3 Dedicated Assistants

$2,910 /month

Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants: 3 Assistants
Total Hours of Service: 480 Hours

Features	Small $970 /mo	Medium $1,940 /mo	Large $2,910 /mo
Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants	1 Assistant	2 Assistants	3 Assistants
Total Hours of Service	160 Hours	320 Hours	480 Hours

Small $970 /mo
Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants	1 Assistant
Total Hours of Service	160 Hours

Medium $1,940 /mo
Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants	2 Assistants
Total Hours of Service	320 Hours

Large $2,910 /mo
Dedicated Assistant(s)
Dedicated CSM
Any Timezone
Number of Assistants	3 Assistants
Total Hours of Service	480 Hours

AI Automation for Customer Support

We create and implement intelligent customer support solutions using AI chatbots, automated workflows, and seamless system integrations. Our solutions reduce response times, handle repetitive queries, and efficiently escalate complex cases to human agents, all across multiple messaging channels.

Small

Best for SMBs Automating Basic Support Queries

$3,000 /total

Automated Support Coverage: Handle FAQs & Recurring Issues
AI Response Intelligence: AI-driven Solutions for Queries
Workflow Automation: Basic Automation Setups
Human Escalation Handling: Manual Escalation Process
System Integrations: Integration with a Single Helpdesk or CRM
3 week delivery

Medium

Built for Growing Brands Reducing Support Workload

$7,500 /total

Automated Support Coverage: Support Across Multiple Categories
AI Response Intelligence: Context-aware and Dynamic AI Replies
Workflow Automation: Conditional Logic for Task Flows
Human Escalation Handling: Intelligent Rules for Escalation
System Integrations: Linking CRM and Customer Support Tools
6 week delivery

Large

Suited for Enterprises with Complex Support Ops

$15,000 /total

Automated Support Coverage: End-to-end Automated Workflows for Support
AI Response Intelligence: Tailored AI Models for Specific Needs
Workflow Automation: Advanced Workflows for Intricate Support Scenarios
Human Escalation Handling: Escalation by Department or Team
System Integrations: In-depth Integrations with Backend Systems
12 week delivery

Features	Small $3,000 /total	Medium $7,500 /total	Large $15,000 /total
Automated Support Coverage	Handle FAQs & Recurring Issues	Support Across Multiple Categories	End-to-end Automated Workflows for Support
AI Response Intelligence	AI-driven Solutions for Queries	Context-aware and Dynamic AI Replies	Tailored AI Models for Specific Needs
Workflow Automation	Basic Automation Setups	Conditional Logic for Task Flows	Advanced Workflows for Intricate Support Scenarios
Human Escalation Handling	Manual Escalation Process	Intelligent Rules for Escalation	Escalation by Department or Team
System Integrations	Integration with a Single Helpdesk or CRM	Linking CRM and Customer Support Tools	In-depth Integrations with Backend Systems
Support Analytics	Standard Performance Metrics	Track Response Time and Resolutions	Comprehensive Support Analytics and Insights
Deployment and Optimization	Initial Setup and Go-live	Post-launch Adjustments	Ongoing Optimization for Performance

Small $3,000 /total
Automated Support Coverage	Handle FAQs & Recurring Issues
AI Response Intelligence	AI-driven Solutions for Queries
Workflow Automation	Basic Automation Setups
Human Escalation Handling	Manual Escalation Process
System Integrations	Integration with a Single Helpdesk or CRM
Support Analytics	Standard Performance Metrics
Deployment and Optimization	Initial Setup and Go-live

Medium $7,500 /total
Automated Support Coverage	Support Across Multiple Categories
AI Response Intelligence	Context-aware and Dynamic AI Replies
Workflow Automation	Conditional Logic for Task Flows
Human Escalation Handling	Intelligent Rules for Escalation
System Integrations	Linking CRM and Customer Support Tools
Support Analytics	Track Response Time and Resolutions
Deployment and Optimization	Post-launch Adjustments

Large $15,000 /total
Automated Support Coverage	End-to-end Automated Workflows for Support
AI Response Intelligence	Tailored AI Models for Specific Needs
Workflow Automation	Advanced Workflows for Intricate Support Scenarios
Human Escalation Handling	Escalation by Department or Team
System Integrations	In-depth Integrations with Backend Systems
Support Analytics	Comprehensive Support Analytics and Insights
Deployment and Optimization	Ongoing Optimization for Performance

On-Demand Mobile App Developers for You

Need to expand your mobile app development team without the cost and delay of hiring in-house? Riseup Labs provides skilled app developers who integrate seamlessly with your team, accelerate delivery, and keep projects on budget. Scale up quickly and launch with confidence. Contact us today.

Small

5 FTE's

$11,000 /month

Dedicated Team
Developers: Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Medium

10 FTE's

$19,000 /month

Dedicated Team
Developers: Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect: Addon Charges

Large

15 FTE's

$27,000 /month

Dedicated Team
Developers: Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect: Included

Features	Small $11,000 /mo	Medium $19,000 /mo	Large $27,000 /mo
Dedicated Team
Developers	Total 5 Developers	Total 10 Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges	Addon Charges	Included
Quality Assurance (QA)	Addon Charges	Included	Included
Performance & Security Testing	Addon Charges	Addon Charges	Included
DevOps
Business Analyst
Hours Per Week	200	400	600
Minimum Engagement Length	3 Months	3 Months	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee	Money Back Guarantee	Money Back Guarantee
Support	3 Months Free Support	3 Months Free Support	3 Months Free Support
Include Source Code
Upload to App Store

Small $11,000 /mo
Dedicated Team
Developers	Total 5 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Addon Charges
Performance & Security Testing	Addon Charges
DevOps
Business Analyst
Hours Per Week	200
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code
Upload to App Store

Medium $19,000 /mo
Dedicated Team
Developers	Total 10 Developers
Account Manager
UI / UX Designer
Solution Architect	Addon Charges
Quality Assurance (QA)	Included
Performance & Security Testing	Addon Charges
DevOps
Business Analyst
Hours Per Week	400
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code
Upload to App Store

Large $27,000 /mo
Dedicated Team
Developers	Total 15 Developers
Account Manager
UI / UX Designer
Solution Architect	Included
Quality Assurance (QA)	Included
Performance & Security Testing	Included
DevOps
Business Analyst
Hours Per Week	600
Minimum Engagement Length	3 Months
Project Estimate
IP Ownership
Guarantee	Money Back Guarantee
Support	3 Months Free Support
Include Source Code
Upload to App Store

Custom AI Development

Riseup Labs AI development packages are designed for businesses seeking intelligent automation where traditional solutions fall short. From advanced dashboards and custom LLM integrations to real-time analytics systems, we build scalable solutions that push beyond conventional development limits.

Small

Best For Startups

$7,999 /month

Custom LLM Integration
AI-Driven Analytics and Support
Data Ingestion Pipelines
Fine-Tuning and Retraining
Security

Medium

Best For Growing Businesses

$16,999 /month

Custom LLM Integration
AI Performance Optimization
AI-Driven Analytics and Support
Reporting and Dashboards
Data Ingestion Pipelines

Large

Best For Enterprises

$34,900 /month

Custom LLM Integration
AI Performance Optimization
ChatGPT-like Interface
Business Logic Definition
AI-Driven Analytics and Support

Features	Small $7,999 /mo	Medium $16,999 /mo
Custom LLM Integration
AI Performance Optimization	–
ChatGPT-like Interface	–	–
Business Logic Definition	–	–
AI-Driven Analytics and Support
Reporting and Dashboards	–
Data Ingestion Pipelines
Fine-Tuning and Retraining
MCP (Model Context Protocol)	–	–
Security
Single Repo / Source Code	–	–
DevOps and Deployment
Integration APIs
Documentation	–
Maintenance and Support	–	–

Small $7,999 /mo
Custom LLM Integration
AI Performance Optimization	–
ChatGPT-like Interface	–
Business Logic Definition	–
AI-Driven Analytics and Support
Reporting and Dashboards	–
Data Ingestion Pipelines
Fine-Tuning and Retraining
MCP (Model Context Protocol)	–
Security
Single Repo / Source Code	–
DevOps and Deployment
Integration APIs
Documentation	–
Maintenance and Support	–

Medium $16,999 /mo
Custom LLM Integration
AI Performance Optimization
ChatGPT-like Interface	–
Business Logic Definition	–
AI-Driven Analytics and Support
Reporting and Dashboards
Data Ingestion Pipelines
Fine-Tuning and Retraining
MCP (Model Context Protocol)	–
Security
Single Repo / Source Code	–
DevOps and Deployment
Integration APIs
Documentation
Maintenance and Support	–

Large $34,900 /mo
Custom LLM Integration
AI Performance Optimization
ChatGPT-like Interface
Business Logic Definition
AI-Driven Analytics and Support
Reporting and Dashboards
Data Ingestion Pipelines
Fine-Tuning and Retraining
MCP (Model Context Protocol)
Security
Single Repo / Source Code
DevOps and Deployment
Integration APIs
Documentation
Maintenance and Support

Our Story

Riseup Labs was founded in 2010 with a simple belief: technology should solve real-world problems at scale. Today, we are a global technology partner delivering AI-augmented digital products and services, where intelligence and automation are embedded across everything we build. Our work spans AI development, custom software, web and mobile apps, UI/UX design, IT services, staff augmentation, and customer support, where we focus on secure, scalable, and measurable impact.

What Sets Us Apart

AI-Augmented Delivery for Complex Systems

We’re trusted with mission-critical platforms for global organizations. By embedding AI and automation into design, development, and operations, we reduce risk, improve reliability, and deliver secure, compliant systems that perform at scale, even in complex, high-stake environments.

Ownership, Transparency & Intelligent Execution

Our teams operate with full ownership and radical transparency. Clients work directly with senior experts and gain real-time visibility into progress. AI-enabled workflows help us forecast risks early, optimize delivery, and ensure predictable outcomes without hidden costs, handoffs, or surprises.

Integrated Teams, Built for AI-Driven Solutions

Our cross-functional teams combine software engineers, AI specialists, designers, and QA experts under one roof. This integrated, AI-first delivery model accelerates development, improves quality, and ensures every product is scalable, maintainable, and ready for real-world use.

Quick Facts

16 years in business

Team Breakdown

Automation, AI & ML (20)

Web Development (20)

Mobile App Development (20)

QA & Testing (20)

Tools and Technology

GitHub

Docker

AWS

Microsoft Azure

Figma

Jenkins

Kubernetes

HubSpot

Commonly Asked Questions

Yes. We offer both dedicated team models and staff augmentation, depending on client needs. This flexibility allows organizations to scale capacity quickly while maintaining full control and visibility over delivery.

Our onboarding starts with discovery and alignment to understand goals, constraints, and success metrics. We then define scope, timelines, and communication plans before assembling the delivery team. This structured start helps reduce risk and sets clear expectations from day one.

Quality and security are built into our process. We apply code reviews, automated and manual testing, performance monitoring, and security best practices throughout development to ensure reliable, scalable, and secure solutions.

We follow ISO 27001, GDPR, and regional data protection standards – implementing end-to-end encryption and secure cloud environments for every project.

You can choose between dedicated teams, project-based delivery, or hybrid models depending on your needs.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 27

Overall Review Rating: 4.9

Source: Clutch

Last Updated: March 16, 2026

Business Entity

Business Entity Name	Riseup Labs Limited
Source	Republic of Bangladesh Office of the Registrar of Joint Stock Companies and Firms
Jurisdiction of Formation	Bangladesh
Date of Formation	February 9, 2025
Status	Active
Last Updated	March 6, 2026
ID	C-200432/2025

Credit Report Results

International Credit Risk Assessment	High Risk
Source	Creditsafe
Last Updated	March 17, 2026

*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

Locations (4)

Floor 3, Natore Tower, Service Road, Sector 3, Uttara, Dhaka 1230, Bangladesh Dhaka, Bangladesh 1230

76 - 100

Contact Riseup Labs

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1 Language that we service

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Reviews

Riseup Labs Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Project Management

Strong Communication Skills

Innovative and Creative

Room for Improvement in Estimations

Strong Client Relationships

Cost-Effective Solutions

Reviews mentioning:

Riseup Labs Reviews

Website & VR App Development for VR Content Company

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Mobile App Development for Finance Company

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Web Redesign & SEO for Software Dev Company's Client

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Mobile App Dev for Educational Platform

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Mobile App UI/UX Design for Consulting Company

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Game Dev for Consultancy's Contest

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Custom Software Dev for Game App

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News Portal App for News TV Broadcasting Company

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Video Production for Creative Agency

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