Call Center Services for Smart Home IoT Tech Company
- Call Center Services
- $1,000,000 to $9,999,999
- June 2019 - Ongoing
"Everyone in the leadership chain is very gracious, amiable, and highly interested in your success."
- Software
- 11-50 Employees
- Phone Interview
- Verified
A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and by phone.
Since partnering with PartnerHero, the company has continuously received rave customer reviews and significantly improved satisfaction levels. The team adheres to timelinenad budget efficiently, and internal stakeholders are particularly impressed with the vendor's low turnover rate.