What was the scope of the service provider's involvement?
They provide data entry and client report compilation services, including data manipulation and reporting.
Could you describe the service provider's pricing structure and how they billed you?
We pay a monthly fee with the possibility for one-time add-on projects or upgrades.
How did you come to work with this service provider?
My colleague got a referral.
How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.
They are excellent.
How much time and money does this service provider save you each month?
It's hard to quantify beyond piece of mind, but, with the old clearing house, we were not the focus. I would say hour and hours, and thousands of dollars.
