Timely Contact. Timeless Value.

GCS is an outsource contact center organization that focuses on delivering effective communication with your customers. We manage voice and self-service channels to meet your required service levels in three unique ways:

1) Careful selection and on-going training of our associates with our F.E.E.D program. Our agents have the right personality to please your customer.

$50,000+
$25 - $49 / hr
250 - 999
Founded 2001
Salisbury, NC
headquarters
other locations
  • New York, NY 10001
    United States

Focus

Service lines
75%
10%
10%
5%
Voice Services
Business Consulting
Non-Voice BPO/Back Office Services
Client focus
60%
30%
10%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
20%
20%
15%
15%
10%
20%
Financial services
Government
Consumer products & services
Non-Voice BPO Focus
50%
25%
25%
Voice/Call Center Services
25%
25%
25%
25%

Portfolio

Key clients: 

Contact us today to discuss your needs. Let us show you how our approach will benefit your business., Contact us today to discuss your needs. Let us show you how our approach will benefit your business.

Reviews

4.9
4.916665
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