Name: Relay Human Cloud
Address: 2727 Lyndon B Johnson Freeway, Farmers Branch, United States, TX, 75234, US
Telephone: 214-467-3529
Price range: < $25
Rating: 5.0

Unlock Growth Through Global Teams.

Relay Human Cloud's staff augmentation makes building and managing international teams risk-free and effective. Access a highly skilled talent pool in Mexico, Honduras & India, benefitting from lower labor costs while enjoying increased productivity from your fully-dedicated team. Select & interview from our bench of immediately-available staff, with the flexibility to scale per business needs. We handle your team's payroll, benefits, legal compliance, office space, equipment & wellness so you can focus on getting things done. We further de-risk the process by eliminating start-up fees & long-term contracts. Augmenting your workforce with global teams makes your local staff happier by giving them assistants to handle route tasks in accounting, data analytics, sales, marketing, & many other fields. By working across time zones, you can get more work done daily, outpacing your competitors. Relay Human Cloud's staff augmentation is a no-brainer for businesses looking to grow.

Min project size
Undisclosed
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Farmers Branch, TX
Year founded
Founded 2021
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate < $25 /hr

Rating for cost 5 /5

What Clients Have Said

Relay Human Cloud offers competitive pricing that aligns with client budgets while delivering significant value. Clients highlight their ability to augment teams at a fraction of local costs, resulting in increased productivity and efficiency across various sectors.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 2 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Relay Human Cloud Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Alignment with Client Values

Clients appreciate Relay Human Cloud's alignment with their values and culture. This alignment, combined with competitive pricing, makes them a preferred choice for long-term collaboration. Sentiment: POSITIVE
Skilled and Responsive Teams

Clients commend Relay Human Cloud's ability to quickly provide skilled professionals. Their teams are responsive, handle tasks expertly, and deliver projects on time, contributing significantly to client success and satisfaction. Sentiment: POSITIVE
Effective Staff Augmentation

Relay Human Cloud effectively augmented client teams, increasing productivity and reducing costs. Their offshore teams handled diverse tasks, allowing clients to focus on strategic initiatives. This approach has led to higher productivity and efficiency. Sentiment: POSITIVE
No Noted Areas for Improvement

Across multiple reviews, clients did not identify any areas for improvement. They expressed satisfaction with Relay Human Cloud's services, highlighting their efficient processes and valuable partnership approach. Sentiment: POSITIVE
Strong Communication and Engagement

Relay Human Cloud maintains excellent communication with clients through virtual meetings and messaging. Their transparent engagement processes and proactive communication ensure smooth project execution and client satisfaction. Sentiment: POSITIVE

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Relay Human Cloud Reviews

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Commercial Property Management Customer Service Outsourcing Staffing
Confidential
Jan. 2022 - Jan. 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They became our partners, helped and assisted in any way possible."

Jan 15, 2025

Senior Director, Boxer Property

Anonymous

Real estate
Dallas, Texas
501-1,000 Employees
Online Review
Verified

Relay Human Cloud provided staff augmentation services for a real estate company. The team handled data entry, data analytics, reporting, and QA.

Relay Human Cloud's work received positive feedback from the client. The team increased productivity and customer service. They communicated effectively and responded promptly to the client's needs. Relay Human Cloud was a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Boxer Property

Describe what your company does in a single sentence.

Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Relay Human Cloud to accomplish?

Increased productivity
Reducing labor costs
Seeking talent

SOLUTION

How did you find Relay Human Cloud?

Referral

Why did you select Relay Human Cloud over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Relay Human Cloud were assigned to this project?

over 100

Describe the scope of work in detail. Please include a summary of key deliverables.

Property Management

Historically, our managers handled multiple items at buildings by themselves. The demand to manage information, prepare documents, update CRM, and track inventory ate away at time for developing relationships and closing deals.
Using Relay’s staff augmentation, our onsite property staff are supported by robust international teams, including a central call and chat team, and support teams for data entry, data analytics, reporting, pricing and quality assurance. Although real estate concerns physical space, this disparate team makes the entire leasing process run smoothly.

Accounting

Using Relay Human Cloud’s staff augmentation, we built overseas capacity gradually, backfilling domestic departures to reduce costs and increase productivity. Now with a 3:1 ratio of international to domestic staff, we operate extremely efficiently and handle a complex set of functions including: AP/AR, job cost accounting for in-house construction, treasury & cash management, insurance & loan administration, financial analysis and budgeting.
Our international team extended the company’s daily productive hours from 8 to 16, doubling our productivity and freeing our local staff to focus on new & strategic initiatives.

Acquisitions & Dispositions

Before having international support from Relay Human Cloud, we had continual trade-offs between factors like the number of deals reviewed, quality of analysis, and the cost of pursuit. Staffing up during active times was also difficult and slow. Through our partnership with Relay, our Acquisitions & Dispositions team is now globally integrated to rapidly process a large deal pipeline without overwhelming team members.
Each group – domestic and international – handles different parts of the process. The team processes every deal with excellent information, rapidly responding to opportunities and changing market conditions. The US team has time to focus on relationships, strategy, and negotiations, while the overseas team can be re -directed to look at new property types and asset classes. Work is done overnight, with attention to detail.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher ratings from Tenants regarding customer service and maintenance requests
Increase in number of customer check-ins and higher output on sales calls
Faster turn around in converting calls to leases
Easier turn around of invoices to vendors

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Relay team integrated into our existing teams, adopted the processes and at times made them even better! The Relay team communicated extremely well with on-site members by using emails, MS Teams and phone calls to ensure processes and work flowed smoothly.

What was your primary form of communication with Relay Human Cloud?

Virtual Meeting

What did you find most impressive or unique about this company?

Several items are truly unique to Relay. Instead of a business vendor, they became our partners, helped and assisted in any way possible, and valued our company goals as their own. Their approach in providing staffing and removing the component of managing benefits, payroll, compilance, office equipment (computer, phones etc.), and office space make them a valuable partner.

Are there any areas for improvement or something Relay Human Cloud could have done differently?

None whatsoever. Keep doing what you do !

RATINGS

5.0

Accounting Back Office Outsourcing
$50,000 to $199,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Relay Human Cloud communicates well, and their engagement processes are easy and transparent."

Mar 3, 2025

President, Parallel Petroleum

Michael Arguijo

Energy & natural resources
Midland, Texas
11-50 Employees
Online Review
Verified

Relay Human Cloud provides accounting services for an oil and gas company. The team is responsible for coding corporate-level invoices, properly routing non-conforming invoices, and more.

Relay Human Cloud has helped reduce the client's burden on in-house staff to accomplish repeatable tasks. The team documents routine processes for future training and learns quickly. Relay Human Cloud is diligent, responsive, and willing to learn for improved future utility.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of Parallel Petroleum

Describe what your company does in a single sentence.

Upstream oil and gas production/operations and acquisitions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Relay Human Cloud to accomplish?

Assistance with AP and JIB processing.
Reduce burden of repeatable tasks on in house staff.

SOLUTION

How did you find Relay Human Cloud?

Referral

Why did you select Relay Human Cloud over others?

Pricing fit our budget
Referred to me

How many teammates from Relay Human Cloud were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Relay provided to dedicated accounting professionals:

Coding of corporate level invoices
Ensuring proper routing of non-conforming invoices
Routine journal entries
Assisting with bank reconciliation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced burden on in house staff for accomplishment of repeatable tasks
Documentation of routine processes for future training
QC of corporate level invoices prior to entry into accounting system
Willingness to learn for improved future utility

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The two professionals we work with are diligent and responsive to our timelines. After initial training they have been capable of working with minimal supervision and carry out their projects in self starter mode. They communicate well when non-routine issues arise.

What was your primary form of communication with Relay Human Cloud?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Relay Human Cloud communicates well, and their engagement processes are easy and transparent. Their local management communicates as needed regarding scheduling and personnel. Parallel was able to meet with the professionals assigned to our company via web meetings and Relay works with their clients to ensure the assigned professionals are a good fit. The professionals assigned to us are eager to learn our business and exhibit desires to expand their capabilities and responsibilities.

Are there any areas for improvement or something Relay Human Cloud could have done differently?

We have been satisfied with Relay's processes and services.

RATINGS

5.0

IT Staff Augmentation Staffing
$200,000 to $999,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to find such skilled people and have them start working for us so quickly."

Jan 17, 2025

VP, Stemmons

Scott Heikkila

Business services
Dallas, Texas
11-50 Employees
Online Review
Verified

Relay Human Cloud has augmented development, customer support, accounting, and data analysis staff for a business automation company. The team has designed, coded, tested, and deployed the client's software.

Relay Human Cloud has successfully augmented the client's team, tripling their size and increasing productivity. The team has handled tasks on time and expertly and communicated via email, messaging apps, and virtual meetings. The team's ability to find such skilled people has been outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Stemmons

Describe what your company does in a single sentence.

Create visibility and accoutability through business process automation and management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Relay Human Cloud to accomplish?

We hired relay to augment our local team will fully dedicated remote professionals, bolstering our workforce at a fraction of local costs.

SOLUTION

How did you find Relay Human Cloud?

Referral

Why did you select Relay Human Cloud over others?

Good value for cost
Company values aligned

How many teammates from Relay Human Cloud were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

Our offshore development team follows a Software Development Life Cycle (SDLC) which includes the phases of planning, designing, coding, testing, deploying, and maintaining our software.

Our offshore customer success team assumes not only basic customer support functions such as incident management, but also train clients on using our software, and finally, develop custom projects to deliver any unique functionality our clients may need in their implementation of our software.

Our offshore accountant handles bookkeeping, financial reporting, budgeting and other related tasks.

Our offshore data analyst works closely with a client to handle their data management and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Without even getting into granular metrics, the success of this offshore workforce is evident in the drastically increased amount of work we’re able to do as an organization. Our development and customer success teams more than tripled in size with the addition of Relay staff, and productivity has absolutely skyrocketed ever since. We can directly attribute the bulk of our software updates, bug fixes, client implementations & more to our offshore Relay team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our extended team handles their daily tasks on time and expertly.

What was your primary form of communication with Relay Human Cloud?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to find such skilled people and have them start working for us so quickly.

Are there any areas for improvement or something Relay Human Cloud could have done differently?

The hiring process and the ongoing work are going smoothly; we wouldn’t change a thing.

RATINGS

5.0

Showing 1-3 of 3 Reviews

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Verified Client Reviews: 3

Overall Review Rating: 5

Source: Clutch

Last Updated: March 3, 2025

Business Entity

Business Entity Name	Relay Human Cloud, Inc.
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Delaware
Date of Formation	February 1, 2021
Status	Active
Last Updated	January 7, 2025
ID	0803920589

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 7, 2025

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Locations (1)

2727 Lyndon B Johnson Freeway Farmers Branch, TX, United States 75234

16 - 20

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Relay Human Cloud

Unlock Growth Through Global Teams.

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Relay Human Cloud Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Alignment with Client Values

Skilled and Responsive Teams

Effective Staff Augmentation

No Noted Areas for Improvement

Strong Communication and Engagement

Reviews mentioning:

Relay Human Cloud Reviews

Staff Augmentation for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Accounting Services for Oil & Gas Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Staffing & Staff Augmentation for Business Automation Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (1)

Relay Human Cloud

Unlock Growth Through Global Teams.

2 Languages that we service

3 Timezones that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Relay Human Cloud Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Alignment with Client Values

Skilled and Responsive Teams

Effective Staff Augmentation

No Noted Areas for Improvement

Strong Communication and Engagement

Reviews mentioning:

Relay Human Cloud Reviews

Staff Augmentation for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Accounting Services for Oil & Gas Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Staffing & Staff Augmentation for Business Automation Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Verification

Business Entity

Credit Report Results

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Locations (1)

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