BPO & Call Centre Services for Digital Financial Institution
- Confidential
- Oct. 2019 - Ongoing
"They view us as a strategic business partner instead of having the usual 'client-vendor' relationship."
- Financial services
- Kuala Lumpur, Malaysia
- 201-500 Employees
- Online Review
- Verified
Daythree Business Services offers call center and BPO services with the aim of improving customer satisfaction.
The vendor has provided exceptional services so far. In particular, they've improved email-based incident management and met all terms of the service level agreement (SLA). It's a close partnership marked by the specialists' consistent updates and quick responses. They offer thoughtful insight.