BPO & Call Centre Services for Digital Financial Institution
- Oct. 2019 - Ongoing
"They view us as a strategic business partner instead of having the usual 'client-vendor' relationship."
- Financial services
- Kuala Lumpur, Malaysia
- 201-500 Employees
- Online Review
Daythree Business Services offers call center and BPO services with the aim of improving customer satisfaction.
The vendor has provided exceptional services so far. In particular, they've improved email-based incident management and met all terms of the service level agreement (SLA). It's a close partnership marked by the specialists' consistent updates and quick responses. They offer thoughtful insight.