Top Phone Support Services
2,128 Companies
List of the Top Customer Service Phone Support Companies
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
35% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Phone Support Services25% Email Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 1 projectsCallsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Accounting +615% Call Center Services10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% PEO/Employee Leasing +220% Social Media Marketing20% StaffingFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 1 projectsQuantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
45% Phone Support Services25% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
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UndisclosedUndisclosed50 - 249Charleston, SC
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 16 projectsCall Experts is a business process outsourcing company specializing in handling inbound calls and customer service. The company is praised for consistently meeting client goals and providing quality service, with approximately 100% of clients noting satisfaction with their expertise and time savings. Some clients suggest areas for improvement, such as increasing service offerings or enhancing call rates.
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
30% Phone Support Services35% Chat Support Services25% Email Support Services +110% Order Processing & TakingSee all 4 projectsDisa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.
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$1,000+$25 - $49 / hr10 - 49T'bilisi, Georgia
Services provided
10% Customer Service Outsourcing35% Employer of Record (EOR) Services15% Recruiting +510% Executive Search10% IT Staff Augmentation10% Recruitment Process Outsourcing5% HR Consulting5% HR OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsGrowMore Recruitment is a specialized IT recruitment agency known for quickly sourcing highly qualified candidates in fields such as voice and automated speech recognition. The company has received positive feedback, with clients highlighting their professional approach, quick placements, and high-quality candidates. One review noted a slight initial challenge with time zone communication, which the company promptly addressed.
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% E-Commerce Development +210% Call Center Services10% Web DesignFocus Areas
35% Phone Support Services35% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
50% Phone Support Services30% Email Support Services20% Chat Support ServicesSee all 1 projectsHi-Deas Expedient Solutions Limited is a call center service provider renowned for its efficient and responsive customer support. Their services have been positively received, with clients appreciating their prompt communication and detailed data provision. Approximately 100% of reviewers highlight their exceptional customer service and data insights, making them a valuable partner for businesses seeking reliable customer interaction solutions.
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$1,000+< $25 / hr10 - 49Denver, CO
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Phone Support Services30% Email Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVonBridge Solutions is a Customer Service BPO that specializes in providing Contact Center Agents and Virtual Assistants. Reviewers commend their reliability, quick adaptation to business needs, and effective communication. Approximately 100% of feedback highlights their professionalism and the positive impact on operational efficiency, particularly in areas such as appointment scheduling and customer inquiry management.
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
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Undisclosed< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing50% Accounting20% Back Office Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services40% Chat Support Services40% Email Support Services +110% Order Processing & TakingSee all 3 projectsShrinkconsulting is a professional accounting services firm known for its expertise in financial reporting, reconciliations, and bank transaction processing. With 100% positive feedback, clients appreciate their timely delivery and adaptability to changing needs. The firm's well-qualified staff and proficiency in IT accounting systems are frequently highlighted in reviews.
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$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +1310% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
35% Phone Support Services30% Order Processing & Taking20% Chat Support Services +115% Email Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% Web Design +610% Accounting10% Content Writing Services10% Search Engine Optimization10% Social Media Marketing5% Employer of Record (EOR) Services5% Pay Per ClickFocus Areas
10% Phone Support Services35% Chat Support Services30% Order Processing & Taking +125% Email Support ServicesSee all 2 projectsOutsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.
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$1,000+$25 - $49 / hr2 - 9
Services provided
30% Customer Service Outsourcing20% Web Development15% Corporate Photography +315% Web Design10% Search Engine Optimization10% UX/UI DesignFocus Areas
35% Phone Support Services45% Email Support Services20% Chat Support ServicesSee all 1 projectsJarvis Helps LLC is a multifaceted marketing and customer relations agency known for its proficiency in SEO, website building, and client management services. With 100% positive feedback, clients highlight their punctual delivery and exceptional attentiveness, leading to enhanced online presence and increased business opportunities.
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Undisclosed< $25 / hr50 - 249Noida, India
Services provided
35% Customer Service Outsourcing55% Back Office Outsourcing10% Call Center ServicesFocus Areas
19% Phone Support Services44% Chat Support Services37% Order Processing & TakingSee all 5 projectsAcelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.
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$1,000+< $25 / hr50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 1 projectsInTouch is a professional inbound call service provider known for their 24-hour availability and accurate message-taking. The company is highly regarded for its responsive customer service and clear communication. Over 90% of the feedback highlights their reliability, with clients expressing satisfaction with their consistent performance over long-term engagements, such as 15 years.
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
20% Phone Support Services50% Chat Support Services15% Email Support Services +115% Order Processing & TakingSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
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$1,000+< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +415% Business Consulting15% Call Center Services10% Social Media Marketing10% Web DevelopmentFocus Areas
40% Phone Support Services40% Order Processing & Taking20% Email Support ServicesSee all 1 projectsAssisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
50% Phone Support Services30% Chat Support Services20% Email Support ServicesSee all 1 projectsGeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Blockchain10% CRM Consulting and SI +1010% Call Center Services10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentFocus Areas
35% Phone Support Services25% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing30% Call Center Services25% Back Office Outsourcing +225% Transcription10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsXplore-Tech is a customer service outsourcing company specializing in handling high volumes of inbound calls. Based on the feedback, 100% of reviewers praised their swift responsiveness and excellent service. They have been consistently helping clients for decades, saving them approximately $50,000 monthly, with no suggested areas for improvement.
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Customer Service Outsourcing50% IT Staff Augmentation10% Back Office Outsourcing +310% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
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$5,000+Undisclosed50 - 249Quezon City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Staff Augmentation20% StaffingFocus Areas
33% Phone Support Services50% Order Processing & Taking17% Chat Support ServicesSee all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsElegance Outsource Pvt Ltd is a Customer Support Outsourcing company that excels in providing Call Center Solutions. With a track record of reducing operational costs and increasing customer satisfaction, they offer 24/7 service with high-quality communication. While feedback is predominantly positive, some suggest better negotiation flexibility and a more streamlined communication approach.
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
15% Phone Support Services50% Chat Support Services35% Email Support ServicesSee all 3 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 4 projectsTravelsBpo is a Customer Support Outsourcing company that excels in delivering 24/7 multilingual customer service solutions, focusing on visas, travel documentation, and border-crossing inquiries. Reviews indicate 100% positive feedback, highlighting their professionalism and ability to improve customer satisfaction and retention through efficient service and insightful reporting. Their proactive problem-solving and adaptability during peak periods are particularly praised.
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% Document Digitization & Management20% Recruiting10% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services35% Order Processing & Taking30% Chat Support Services +125% Email Support ServicesSee all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
15% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Web DevelopmentFocus Areas
21% Phone Support Services41% Chat Support Services28% Email Support Services +110% Order Processing & TakingSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
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UndisclosedUndisclosed10 - 49Montrose, CO
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsBest Connections Answering Services is a professional answering service company that provides after-hours call handling and customer support. They are highly praised for their proactive approach, with 100% of reviewers highlighting their exceptional communication and customization. Clients appreciate the company's ability to function as an extension of their business and commend their honesty and transparency in billing practices.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Phone Support Services35% Email Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
10% Customer Service Outsourcing80% Sales Outsourcing10% Call Center ServicesFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 3 projectsThe Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247 is a lead generation company that offers services to businesses seeking to expand their client base and enhance sales outreach. The feedback on RemoteReps247 is predominantly negative, with approximately 70% of reviews highlighting failures in delivering promised leads, lack of communication, and issues with accountability and transparency. However, around 30% of reviews mention satisfactory lead conversion rates and commendable sales executive responsiveness.
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing20% Recruiting +220% Recruitment Process Outsourcing10% StaffingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
20% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services30% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsEnglish Call Centre is a company specializing in providing exceptional English call center services, effectively managing both inbound and outbound communications for businesses. Their reviews emphasize their professionalism, adaptability, and seamless integration into existing operations, with 100% of feedback being positive, highlighting their ability to enhance client satisfaction and improve communication efficiency.
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing20% Sales OutsourcingFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 1 projectsNevora Smart Solutions is a data management and reporting company specializing in consolidating and processing data for accurate reporting and dashboard creation. They receive overwhelmingly positive feedback, with clients noting a 100% improvement in reporting accuracy, time savings of 213 hours monthly, and strong project management skills with no noted areas for improvement.
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
15% Phone Support Services40% Chat Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsRFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
30% Phone Support Services45% Order Processing & Taking15% Email Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
59% Customer Service Outsourcing26% Back Office Outsourcing15% StaffingFocus Areas
85% Phone Support Services15% Chat Support ServicesSee all 3 projectsSrisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.
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$5,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsAnswerFone is a phone answering and receptionist service provider that caters to various business needs, including call handling and lead generation. The majority of their clients express satisfaction with their services, highlighting effective communication, professional staff, and cost efficiency. Approximately 70% of reviewers commend specific team members for their professionalism, while some suggest improvements in data analysis and reporting.
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Undisclosed< $25 / hr50 - 249Overland Park, KS
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing25% Sales Outsourcing +110% Other IT Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsHey Lieu is a customer support outsourcing company specializing in providing virtual assistant staffing solutions. With a 100% positive feedback rate, clients commend Hey Lieu for their efficiency, attentiveness, and ability to match companies with highly suitable candidates quickly. Their professionalism and seamless onboarding process are highlighted as key strengths, with no noted areas for improvement.
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +210% HR Outsourcing10% Sales OutsourcingFocus Areas
40% Phone Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsCall2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Email Support Services20% Chat Support Services +120% Order Processing & TakingSee all 6 projectsAnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing30% Data Annotation Services30% Recruiting +110% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsImmido is a Customer Support Outsourcing company specializing in comprehensive customer service BPO solutions, including 24/7 multilingual support and dynamic workload management. With 100% positive feedback from reviewers, clients commend their professionalism, responsiveness, and ability to maintain high service levels while allowing internal teams to focus on core activities.
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +320% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
36% Phone Support Services36% Order Processing & Taking14% Chat Support Services +114% Email Support ServicesSee all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
70% Customer Service Outsourcing20% Phone Support Services30% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Phone Support Services60% Other
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