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Outsourcing & Offshoring Solution

4.1
5 reviews

Acelerar is a leading KPO firm offering a wide range of KPO services. Our services include virtual assistants, data entry outsourcing, human resource outsourcing, call center services, e-commerce product listing service, data cleansing service, data verification service, list building service and many more. 

Virtual Assistant

Use your time wisely where it matters most. Hire our virtual assistants and delegate them petty tasks you shouldn’t be doing, and focus on your core business activities.

Data Entry

Don’t hire a resource and shell out a big salary for data entry work when you can get work done in a fraction of that cost. You can outsource your data entry work to us and save both time and money.

Call Center Services

Whether it is outbound calling or inbound calling, you can save a great deal of money by outsourcing call center services to us. Contact us for more details. 

eCommerce

Be a part of e-commerce revolution with us. We can do catalog processing, catalog updating, product image editing, bulk product uploading and many more. For more details, contact us.

List Building

A long list of your customers and prospects is a key to success in today’s highly competitive market. We can build a big list of your prospects, thereby helping you generate more business. Contact us for more details.  

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Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2010
Show all +
Noida, India
headquarters
other locations
  • New Delhi
    India

Portfolio

Key clients: 

RCI, PROLIME

Reviews

4.1
5 reviews
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Financial Services Data Entry & Cleansing

"Very good service."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2012 - Ongoing
The Reviewer
 
1001-10,000 Employees
 
Atlanta, Georgia
IT Owner, Financial Services Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

My firm requires back office services, because we have a lot of clients that we tend to, on a daily basis.

What types of work can your internal staff avoid by utilizing a back office service?

My staff can avoid overworking functions.

What challenge were you trying to address with the service provider?

My company's goals were to succeed by using one of the best companies out there.

SOLUTION

What was the scope of the service provider's involvement?

They provide great service.

Could you describe the service provider's pricing structure and how they billed you?

They bill my company by how much we use their product monthly.

How did you come to work with this service provider?

I found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

Their ability to work quickly and communicate great.

How much time and money does this service provider save you each month?

It's around $10,000.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They're great.

What are the service provider's strengths?

Communicating and working quickly.

What areas can the service provider improve?

Nothing.

How long has your company been working with this service provider?

It's been about five years.

How much money do you spend annually with this service provider?

$1,000,000 to $9,999,999.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Payment Processing Services for Human Resources Division

"I just love using their program."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
The Reviewer
 
201-500 Employees
 
Pell City, Alabama
Human Resources President
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

We need these services because it is just more convenient.

What type of work does your internal staff avoid by using a back office service?

We can avoid paperwork.

What challenge were you trying to address with the service provider?

Our goal was to make our business run easier.

SOLUTION

What was the scope of the service provider's involvement?

They help with everything from payment processing to most requirements for our company.

Could you describe the service provider's pricing structure and how they billed you?

They bill me monthly.

How did you come to work with this service provider?

I heard about them through a friend.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

They do a great job.

How much time, in hours, does this service provider save you each month?

100.

How much money does this service provider save you each month?

$500.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I just love using their program.

What are the service provider's strengths?

They are strong in all areas.

How can the service provider improve?

There is nothing to improve.

How long has your company been working with this service provider?

2016 - Ongoing.

How much money do you spend annually with this service provider?

$200,000 to $999,999.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Scheduling Support for Legal Firm

"They provide fast services."

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2.5

Quality: 
2.0
Schedule: 
2.5
Cost: 
2.5
Willing to refer: 
2.5
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
The Reviewer
 
201-500 Employees
 
Salt Lake City, Utah
IT Associate, Legal Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

I’m not sure if we handled these needs in-house before.

What types of work can your internal staff avoid by utilizing a back office service?

Our staff avoids 10% of our work.

What challenge were you trying to address with the service provider?

I’m not too sure.

SOLUTION

What was the scope of the service provider's involvement?

Their services include scheduling support.

Could you describe the service provider's pricing structure and how they billed you?

I don’t know these details.

How did you come to work with this service provider?

I found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They provide fast services.

How much time and money does this service provider save you each month?

We’re saving around 20 hours every month.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They’re fast, but sometimes confusing to use.

What are the service provider's strengths?

They are good.

What areas can the service provider improve?

Their structure needs to be simpler.

How long has your company been working with this service provider?

It has been four years since we started.

How much money do you spend annually with this service provider?

It is in the $50,000 to $199,999 range.

2.5
Overall Score
  • 2.5 Scheduling
    ON TIME / DEADLINES
  • 2.5 Cost
    Value / within estimates
  • 2.0 Quality
    Service & deliverables
  • 2.5 NPS
    Willing to refer

Payment Processing for Information Technology Company

"They are a very good service."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Mar. 2017 - Ongoing
The Reviewer
 
501-1000 Employees
 
Los Angeles, California
Senior Administration Manager, Information Technology Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

It is seasonal, sometimes.

What types of work can your internal staff avoid by utilizing a back office service?

Losing hours in product management.

What challenge were you trying to address with the service provider?

Having good benefits.

SOLUTION

What was the scope of the service provider's involvement?

They provide us payment processing services, but no data handling support.

Could you describe the service provider's pricing structure and how they billed you?

Planned very will and adaptable with very good prices.

How did you come to work with this service provider?

Through a reference from a friend's company.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication?

Excellent communication in a fast and simple way.

How much time and money does this service provider save you each month?

Up to 12% of what we would spend with other companies in the field.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

Savings in plans and services, excellent communication at all times, and well-protected data.

What are the service provider's strengths?

They are a very good service.

What areas can the service provider improve?

I don't know.

How long has your company been working with this service provider?

Since about five months ago.

How much money do you spend annually with this service provider?

About $5,000 to $9,999.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Data Entry & Cleansing for IT Services Company

"I recommend it. They are very good."

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3.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
3.5
The Project
 
$50,000 to $199,999
 
Ongoing
The Reviewer
 
201-500 Employees
 
Bronx, New York
IT Director, Information Technology Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

It is more productive.

What types of work can your internal staff avoid by utilizing a back office service?

Computer functions.

What challenge were you trying to address with the service provider?

Better business through these data entry services.

SOLUTION

What was the scope of the service provider's involvement?

More rapid processes.

Could you describe the service provider's pricing structure and how they billed you?

It's average.

How did you come to work with this service provider?

Has good ranking among the competition.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

Yes, they do all of these things.

How much time and money does this service provider save you each month?

100% of what is budgeted.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I recommend it. They are very good.

What are the service provider's strengths?

They are average.

What areas can the service provider improve?

In almost all areas.

How long has your company been working with this service provider?

Not much time.

How much money do you spend annually with this service provider?

Within the $50,000 to $199,999 range.

3.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 3.5 NPS
    Willing to refer