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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Accessible
Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.-
Live Chat Support for Newspaper Company
5.0 Jun 1, 2021Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesSee all 1 projectsGabbyville is an outbound call services provider known for its exceptional customer service team. The reviews are overwhelmingly positive, with clients appreciating the company's capacity to handle increased demand and save significant monthly costs. Notably, 100% of the feedback highlights the efficiency and helpfulness of their representatives, showcasing their strong operational capabilities.
Industry Experience
Gabbyville has received positive feedback primarily from the retail industry, where they excel in outbound calling services, enhancing customer support, and generating new business. Clients highlighted their effective communication and substantial cost savings, averaging over $5,000 monthly. The provider's strengths include exceptional customer service, adaptability, and efficiency, making them a strong candidate for enterprises seeking reliable outbound solutions in retail and potentially other sectors requiring similar services.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Gabbyville's pricing and overall value for money. One client noted that the company saves them over $5,000 monthly, highlighting effective cost management. Additionally, clients appreciate the monthly billing structure, which facilitates budget planning. The consistent praise for their customer service further reinforces the perception of strong value, with one client stating, "everything is strong" about their services.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Phone Support Services80% Chat Support ServicesSee all 6 projectsTalk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.
Reviews mention Experienced
The overall sentiment regarding Talk2Rep's experience is highly positive, with clients praising their excellent quality of work and highly trained personnel. One client noted that Talk2Rep minimizes management times and saves approximately $800,000 monthly, significantly impacting profits. Their adaptability to client needs and effective administrative processes were highlighted as key strengths. However, clients suggested that the company could enhance its offerings by expanding services in line with technological advancements.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Industry Experience
Talk2Rep has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, and Other Industries. Clients commend their reliability, efficiency in handling back-office tasks, and significant cost savings. In the Business Services sector, they excel in customer interactions and data management, while in Advertising & Marketing, their billing services are noted for dependability. Overall, they are viewed as a strong partner for companies looking to enhance operational efficiency and customer satisfaction.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Talk2Rep indicates a strong perception of value for money across various projects. Clients report significant cost savings, with one noting a monthly saving of $1,500 and another mentioning annual expenditures between $1,000 to $199,999 depending on service scope. Overall, clients express satisfaction with the pricing structure, highlighting affordability and adaptability to specific needs, which enhances the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr250 - 999South Jordan, UT
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsAdvancedMD is a back-office service provider that offers organized and state-of-the-art solutions for medical offices. The reviews highlight their strengths in creating a simpler, more efficient work environment with a friendly atmosphere, saving clients $450-$500 monthly. Approximately 85% of feedback is positive, emphasizing their ability to consistently deliver quality work and enhance brand reputation.
Industry Experience
AdvancedMD has demonstrated expertise primarily in the Hospitality & Leisure sector, receiving positive feedback for their organized and friendly service, which enhances operational efficiency and client satisfaction. Their ability to streamline back office operations has been noted to save clients significant time and costs, with an emphasis on creating a stress-free work environment. Overall sentiment in this industry is favorable, highlighting their strengths in client service and effective communication.
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Hospitality & leisureWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AdvancedMD's pricing structure, noting its flexibility in creating bundles tailored to specific needs. One client highlighted savings of $450-$500 monthly, which underscores the perceived value for money. While the overall sentiment is positive, some feedback suggests the company should continue to enhance its offerings to attract more clients, indicating a need for ongoing value improvement in their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing35% Graphic Design25% Video Production +210% IT Staff Augmentation10% Web DesignFocus Areas
20% Phone Support Services45% Chat Support Services35% Email Support ServicesSee all 12 projectsND-KNOW SOLUTIONS is a Customer Service BPO that excels in providing remote customer care and support for online stores. The company receives overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timeliness, and ability to exceed expectations, showcasing a strong alignment with client values and delivering excellent customer support services.
Reviews mention Exceeds expectations
Clients have expressed their satisfaction with ND-KNOW SOLUTIONS, noting that the team consistently exceeds expectations in professionalism, kindness, and timely delivery. One client highlighted their proactive approach, stating they 'went beyond the call of duty' to resolve issues. The client's positive experience indicates a strong alignment in company values and a commitment to high-quality service, contributing to their eagerness for a long-term partnership.-
Customer Service Outsourcing for Trade Show Services Company
5.0 Nov 8, 2023Jon and his team have helped me tremendously since early spring of this year. Always has patience and makes time out of his busy day whenever I need him to answer my questions, and he’s very thorough. Always appreciate the kindness/ professionalism because that goes a long way especially in today's day and age. finishing things on time, professionalism, kindness and just exceeded expectations in every way.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
40% Customer Service Outsourcing20% Call Center Services15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
36% Phone Support Services36% Order Processing & Taking17% Email Support Services +111% Chat Support ServicesSee all 1 projectsGrupo Noa International is a customer support outsourcing company that provides remote frontend user support. Reviews highlight their cost-efficiency, transparency, and professionalism, with 100% positive feedback on their availability and flexibility. While individual agent performance varies, the company excels in personalized client service and effective collaboration, making them a trusted partner in managing call volumes and maintaining service standards.
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
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Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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Undisclosed< $25 / hr10 - 49Yerevan, Armenia
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Call Center ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesSee all 1 projectsRooqet is a sales outsourcing company specializing in B2B lead generation and call scheduling. Their reviews indicate a high level of client satisfaction, with impressive communication and a strong alignment of company values. Rooqet is praised for their emotional and responsible client approach, with 100% of reviewers highlighting their effective project management and proactive communication.
Industry Experience
Rooqet has demonstrated expertise in the Software industry, particularly in sales outsourcing and B2B lead generation. Clients commend their proactive communication and high-quality service, noting a strong cultural fit and alignment of values. The overall sentiment is positive, highlighting Rooqet's responsible approach and effective project management. Potential clients in the Software sector seeking sales support and outsourcing services would find Rooqet to be a suitable provider.
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SoftwareWas this helpful?
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Clients consistently highlight Rooqet's competitive pricing and strong value for money, with one CEO noting it as a key reason for their selection. The company is praised for delivering high-quality sales outsourcing services that exceed expectations, demonstrating a commitment to client success. Overall sentiment reflects satisfaction with the cost-effectiveness of Rooqet's offerings, aligned with their proactive communication and dedicated support.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Clovis, NM
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 2 projectsYour Service VA is a virtual assistance company specializing in appointment scheduling services. According to feedback, 100% of reviewers, including an executive from American Mane, report satisfaction with their timely delivery and value for cost. The company is praised for meeting expectations and maintaining effective communication through email and messaging apps.
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing20% IT Managed Services20% IT Strategy Consulting +315% Call Center Services10% Sales Outsourcing5% Business ConsultingFocus Areas
90% Phone Support Services10% Order Processing & TakingSee all 2 projectsTeamVan Outsourcing is a Customer Service BPO that provides comprehensive Customer Support Outsourcing, including 24/7 customer service via phone, email, and chat. Reviewers consistently highlight their dedication to customer satisfaction, innovative problem-solving, and timely project management, with a 100% positive feedback rate on responsiveness and efficiency. They achieved a 20% increase in customer satisfaction and a 30% rise in new customer acquisition.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
IT Support, Digital Mktg & Cust Service for Food Services Co
5.0 — TeamVan Outsourcing offers outsourcing services for various aspects of a food service company's business. The team provides the client administrative, technical, digital marketing, and 24/7 customer Read moreWas this helpful?
Industry Experience
TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.
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RetailWas this helpful?
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Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
75% Phone Support Services25% Order Processing & TakingSee all 2 projectsLeverage Contact Center specializes in Customer Support Outsourcing, including managing multiple communication channels such as voice, email, and WhatsApp for medical services. Reviews highlight their strong customer orientation, effective work methodology, and commitment to adding business value, with notable outcomes like high client satisfaction and increased appointment conversion rates.
Industry Experience
Leverage Contact Center has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing sales outreach in informal markets. Client feedback highlights their strengths in training a well-prepared team and achieving substantial increases in customer engagement and sales penetration. Their collaborative and client-oriented approach has been praised, indicating a strong capacity for adapting to client needs. Overall, the sentiment is highly positive, suggesting they are a suitable partner for companies aiming to expand their market reach effectively.
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Consumer ProductsWas this helpful?
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Clients report that Leverage Contact Center provides excellent value for money, particularly in enhancing outreach efficiency. One client noted an investment of $10,000 per month, resulting in significantly increased contact rates—doubling their prior performance. Their commitment to understanding client needs and adapting strategies has been highlighted as a key strength, with feedback indicating that their proactive approach and well-trained team contribute to successful outcomes, making them a worthwhile investment for businesses seeking to expand their market reach.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Sales Outsourcing +85% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Phone Support Services35% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 2 projectskTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
B2B Call Center Services for BPO Company
5.0 — kTech Solutions provides ongoing B2B call center services for a BPO company. They're responsible for assigning teams to work on the client's projects. Read moreWas this helpful?
Industry Experience
kTech Solutions has proven expertise in the financial services industry, excelling in lead generation, appointment setting, and client engagement for businesses like Masada Funding LLC. Clients commend their strong work ethic, timely project delivery, and responsive communication. The overall sentiment reflects high satisfaction with their cost-effective solutions and cultural alignment, making kTech Solutions a strong candidate for companies within the financial sector seeking reliable outsourcing support.
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Financial servicesWas this helpful?
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Clients have consistently praised kTech Solutions for their competitive pricing and excellent value for money. One CEO noted that the company's pricing fit their budget while emphasizing the 'good value for cost' and 'A+ performance' provided throughout their collaboration. The emphasis on timely delivery and responsiveness further reinforces the positive sentiment regarding their overall cost-effectiveness, making them a reliable choice for businesses seeking quality services at reasonable rates.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Customer Service Outsourcing15% Accounting15% Back Office Outsourcing +415% Blockchain15% Call Center Services15% IT Strategy Consulting10% RecruitingFocus Areas
100% Phone Support ServicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Detail-oriented
Clients have expressed high satisfaction with MoveUp Solutions, particularly highlighting their detail-oriented approach. One project manager noted their ability to react and adjust quickly to new circumstances, emphasizing that their attention to detail and consistent high-level service significantly contributed to advancing the business. The overall sentiment is overwhelmingly positive, with no areas for improvement identified by the client.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience
MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.
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Education Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +215% IT Managed Services10% Digital StrategyFocus Areas
40% Phone Support Services25% Email Support Services20% Order Processing & Taking +115% Chat Support ServicesSee all 3 projectsALPHA BPO Corp is a dedicated call center and customer support service provider, specializing in outsourced customer and IT support. With a remarkable 100% positive feedback from clients, they are praised for their industry expertise, efficient workflow, and collaborative approach, often exceeding expectations by offering insightful business improvement suggestions. Clients frequently mention their professional handling of calls and seamless integration as an extension of their own teams.
Reviews mention Unique expertise
Clients consistently highlight ALPHA BPO Corp's unique expertise in delivering exceptional customer support services. One IT Director praised their 'deep industry experience' and noted an impressive 80% increase in productivity. The CEO of Alabao Technology Inc. emphasized their collaborative approach, stating that ALPHA BPO treats their business as a partner, offering insightful suggestions to enhance operations. Overall, client sentiment reflects a strong appreciation for ALPHA BPO's specialized knowledge and effective service implementation.-
Customer Support for Internet Service Provider
5.0 Jan 18, 2022We're impressed with their deep industry experience and how expertly they delivered their services. The experience and how well the service was implemented.
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Call Center Services for Software Development Company
5.0 Jan 18, 2022Working with ALPHA BPO is more like working with a partner than a vendor. They treat my business as if it's their own and make suggestions based on their expertise to improve my business' website and user experience. They're doing more than their job; they provide insightful information to improve my business.
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Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% IT Managed Services10% Sales OutsourcingFocus Areas
14% Phone Support Services43% Chat Support Services43% Email Support ServicesSee all 6 projectsCenit Inc is a Customer Service Outsourcing company providing efficient call center solutions and remote customer care services. The company receives high praise for its reliability and value for cost, with 100% of reviewers appreciating their project management and timely delivery. Clients highlight Cenit Inc's alignment with company values and impressive resource availability.
2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service for IT Services Company
5.0 — Cenit Inc provides outsourced back office and customer service resources for an IT services company's end clients. The team fills various account management, payroll, HR, and copywriting positions. Read moreWas this helpful?
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Clients consistently highlight Cenit Inc's pricing as fitting within their budgets while offering good value for money. One client noted, "Pricing fit our budget" and appreciated the company's reliability without overpromising. Another remarked on the "value it brings for the service rendered," emphasizing cost reduction in payroll. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services, suggesting a strong alignment between pricing and delivered value.Was this helpful?
More responsive than most other service providers
Get in TouchCenit Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 4 projectsCallTree BPO is a Customer Service BPO specializing in outsourced customer support and call center solutions. Reviewers highlight their personalized approach, with 100% noting their commitment to understanding industry-specific needs and timely delivery. The company is praised for its aligned values and boutique size, which allows for more tailored customer care outsourcing.
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
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Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
25% Customer Service Outsourcing20% Business Consulting20% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
37% Phone Support Services37% Order Processing & Taking15% Chat Support Services +111% Email Support ServicesSee all 17 projectsWestshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.
7 of 8 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read moreWas this helpful?
Industry Experience
Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsKexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.
Reviews mention Communicative
Clients have praised Kexxel BPO for their strong communication skills, noting that the team maintained fluid and effective interactions throughout the project. One client highlighted the team's willingness to work beyond regular hours to accommodate international clients, which facilitated timely project completion. Additionally, the emphasis on collaboration allowed for quick resolution of minor challenges, reinforcing the overall positive sentiment towards Kexxel BPO's communicative approach.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated expertise in the consulting industry, notably through their work with a global technology and consultation firm. They excel in conducting customer surveys, delivering detailed analyses that enhance service offerings. Clients praise their effective communication, prompt project delivery, and adaptability to tight timelines. The overall sentiment in this field is highly positive, indicating a strong fit for companies seeking reliable BPO services in consulting.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kexxel BPO's pricing, noting it fits their budget while delivering significant value. One executive highlighted that the decision to choose Kexxel BPO was influenced by their competitive pricing and high ratings. Moreover, the team consistently met deadlines and provided thorough analyses, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service that justifies the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
35% Phone Support Services25% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Knowledgeable
Client feedback highlights a strong sentiment of knowledgeability regarding GlobalityNet Outsourcing and Consulting. One client specifically noted Gino's 'extensive knowledge of supply chain' as outstanding, which significantly contributed to the successful implementation of their WMS system. The client emphasized that Gino's expertise in strategic planning and process development was instrumental in propelling their project forward, showcasing the company's proficiency in their field.-
Custom Software Dev for Logistics Company
5.0 Nov 6, 2024Gino's extensive knowledge of supply chain was outstanding.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of GlobalityNet Outsourcing and Consulting highlight their exceptional performance in marketing, operations, and bookkeeping. Clients commend their ability to significantly enhance social media engagement and website traffic, exemplified by a 100% increase in followers within two months. The team is praised for their communication, responsiveness, and alignment with client values. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GlobalityNet Outsourcing and Consulting's competitive pricing and exceptional value for money. One client noted their pricing was a perfect fit for their budget while also offering good value, resulting in a significant increase in social media engagement. Another client reported a 20% cost savings in warehouse operations, demonstrating tangible benefits from their investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
22% Phone Support Services56% Chat Support Services22% Order Processing & TakingSee all 3 projectsA1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.
Reviews mention Personable
The feedback highlights a consistently positive sentiment regarding the company's personable approach. Clients noted, 'It has been a very happy, very enjoyable experience,' and emphasized their strength in developing strong relationships with both companies and consumers. This underscores the company's commitment to effective communication and customer satisfaction, although a suggestion for improvement was made regarding faster processing.-
Customer Verification for Telecommunications Company
5.0 Dec 24, 2017It has been a very happy, very enjoyable experience. They develop a great relationship with companies and consumers.
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Industry Experience
A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Telecommunications Legal Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 13 projectsCX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions.
Reviews mention Accommodating
Clients have expressed that CX Collective is exceptionally accommodating, particularly highlighting their responsiveness and adaptability to project scope changes. One reviewer noted, 'Ty and her team were friendly and accommodating,' emphasizing the team's stellar communication and timely updates. Overall, the sentiment reflects a strong appreciation for their flexibility and willingness to meet client needs, contributing to a smooth project experience.-
CX Strategy Development for Pet Supplement Manufacturer
5.0 Jul 8, 2023The entire team at CX Collective was very responsive throughout the project. They met all deadlines, and if we changed the scope of the project along the way, Ty and her team were friendly and accommodating. The communication throughout the project was stellar, with regular updates and meetings along the way, so we were always in the loop and seeing the project moving forward.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read moreWas this helpful?
Industry Experience
CX Collective has demonstrated expertise across various industries, including retail, consumer products, healthcare, and e-commerce. Clients praised their proactive communication, deep knowledge of customer experience (CX) systems, and effective implementation of Zendesk solutions. Feedback reveals a strong impact on operational efficiency, scalability, and customer satisfaction. Overall sentiment is highly positive, indicating that CX Collective is well-suited for businesses seeking to enhance their CX capabilities in fast-paced and evolving environments.
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Nonprofit Beauty & Cosmetics Software Consumer Products Retail HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights CX Collective's strong value for money, with several clients noting that their pricing aligns well with the quality of service provided. One client specifically mentioned, "good value for cost," while another emphasized that the pricing was "very fair" for the extensive work completed. Overall sentiment indicates satisfaction with the cost-effectiveness of their solutions, with clients feeling that the investment led to significant improvements in efficiency and customer experience.Was this helpful?
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Sales OutsourcingFocus Areas
27% Phone Support Services45% Chat Support Services28% Order Processing & TakingSee all 3 projects@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.-
Appointment Setting for Transportation Business
5.0 Dec 24, 2017I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience
The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.Was this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read moreWas this helpful?
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
45% Phone Support Services25% Chat Support Services25% Email Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsLess than $10,000 avg. project costPhone Support Services Experience
Helpt has received overwhelmingly positive feedback for its Phone Support Services, with 90% of non-emergency calls successfully managed, allowing clients to focus on urgent issues. Clients commend the company's well-trained staff, prompt response times, and effective communication. Reviewers highlight the seamless implementation process and excellent cultural fit, resulting in an A+ experience. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 10 projectsAnswerHero is a business process outsourcing company specializing in inbound call services, offering efficient and cost-effective solutions. The reviews are overwhelmingly positive, with 100% of customers praising their excellent customer service and significant cost savings. However, there is a suggestion for improvement in pricing. The company is recognized for its strong community involvement and ability to enhance internal efficiency for its clients.
Reviews mention Professional
The reviews for AnswerHero on Clutch.co consistently highlight their professionalism. Clients have noted the team's ability to maintain clear communication and adhere to deadlines, fostering a collaborative environment. One client specifically praised the proactive approach to problem-solving, which contributed significantly to project success. Overall, the sentiment reflects a strong appreciation for AnswerHero's professional conduct and commitment to delivering quality results.-
Great Quality for Price is an Impressive Service
3.5 Jun 22, 2017The team at AnswerHero is extremely professional and attentive to detail. They consistently deliver high-quality results and are always ready to address any concerns. This level of professionalism is exactly what we were looking for in a partner.
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Office Sense Has a Positive Performance
5.0 Jun 21, 2017AnswerHero's team demonstrated a high level of professionalism throughout the project. They maintained clear and consistent communication, ensuring that all our requirements were met. Their professional approach was evident in every interaction.
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Excellent Customer Service for Financial Services
4.0 Jun 21, 2017Working with AnswerHero has been a pleasure due to their professional conduct. They handled all aspects of the project with great care and attention. Their professional demeanor made the entire process smooth and efficient.
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Office Sense is an Excellent Answering Service
4.5 Jun 21, 2017The professionalism of AnswerHero is unmatched. They approach each task with a professional attitude and ensure that the end product meets the highest standards. Their commitment to professionalism is truly commendable.
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Industry Experience
AnswerHero has received positive feedback across various industries, including Advertising & Marketing, Education, Telecommunications, Financial Services, Retail, and Information Technology. Clients commend their excellent customer service and efficiency in handling inbound calls, which leads to significant time and cost savings. Their strengths lie in community engagement and tailored solutions, making them a suitable partner for organizations seeking effective business process outsourcing in these sectors.
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Other industries Manufacturing Education Information technology Telecommunications Financial services Retail Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AnswerHero's competitive pricing as a significant advantage, with one review noting a selection based on lower costs. The value provided is underscored by savings of $7,000 monthly and improved efficiency. While overall sentiment is positive, one client suggests there is room for improvement in pricing. Overall, AnswerHero is perceived to deliver strong value for money, particularly in customer service and operational efficiency.Was this helpful?
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
More responsive than most other service providers
Get in TouchMARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Services provided
10% Customer Service Outsourcing10% Branding10% Business Consulting +810% Corporate Training & Coaching10% Graphic Design10% IT Managed Services10% IT Strategy Consulting10% Search Engine Optimization10% Web Development5% E-Commerce Development5% Other IT Consulting and SIFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 12 projectsPettinsky is a versatile digital solutions company specializing in web development and search engine optimization (SEO) services. Across their reviews, 100% of clients praised their attention to detail, timeliness, and proactive communication. A recurring highlight, mentioned by approximately 50% of reviewers, is their ability to deliver high-quality work on time. While most clients had no suggestions for improvement, one noted the potential benefit of physical office expansion.
Reviews mention Receptive
Clients express a positive sentiment regarding Pettinsky's receptiveness, highlighting their willingness to listen and understand project requirements. The CEO of Africa Safariland Tours noted that Pettinsky effectively brings ideas to life and is always open to feedback. The client emphasized, "They always try to think through what you have to say," showcasing their commitment to collaboration. Overall, clients appreciate their proactive approach and readiness to learn, indicating a strong alignment with client needs.-
Web Design/Support for Tourism Company
5.0 Oct 1, 2020Whenever we sit down and I have an idea, they make that idea come to life. They always try to think through what you have to say and the idea that you have. If they don’t get it, they’ll take the time to understand it first. Karisa is a good guy. He’s always open and ready to learn new things.
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Industry Experience
Pettinsky has demonstrated expertise across several industries, including Real Estate, Food & Beverage, Advertising & Marketing, Media, Arts & Entertainment, and Hospitality & Leisure. Clients consistently praise their attention to detail, timely delivery, and exceptional customer service. Overall sentiment is positive, with strong recommendations for projects in web development and SEO, indicating that they are well-suited for companies seeking digital transformation in these sectors.
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Hospitality & leisure Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Pettinsky for their cost-effectiveness and the overall value they provide. Feedback highlights that they were selected for being the lowest bidder while still delivering high-quality work and meeting deadlines. One client noted, 'good value for cost,' while another mentioned a 'great ROI on investment.' Overall, the sentiment is positive, emphasizing Pettinsky's ability to deliver excellent service at competitive prices.Was this helpful?
More responsive than most other service providers
Get in TouchPettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Services provided
15% Customer Service Outsourcing20% Application Management & Support20% IT Managed Services +415% Call Center Services10% Back Office Outsourcing10% Custom Software Development10% Sales OutsourcingFocus Areas
75% Phone Support Services13% Email Support Services12% Chat Support ServicesSee all 12 projectsLinkSolution is a versatile customer support and infrastructure management company. They are praised for their professional and adaptable approach, with an impressive 100% of reviewers highlighting their commitment to client satisfaction and project success. Clients appreciate their skilled personnel and strong project management abilities, noting their capability to seamlessly integrate into existing workflows.
Reviews mention Communicative
Clients have consistently praised LinkSolution for their exceptional communication skills. One client noted, 'Overall, they always reply immediately,' highlighting their responsiveness. Another emphasized the strong relationship built, stating, 'We have great communication with them.' The ability to adapt and maintain clear channels, including email and Microsoft Teams, further underscores their communicative nature, making them a reliable partner for collaborative projects.-
BPO Services for Tobacco Company
4.0 Aug 9, 2021We have great communication with them. Though I’m not in charge of the daily communication between us, they have a back-office manager with whom I can interact. Even though I only speak with the whole team 1–2 times a month, everything has worked perfectly. We usually use email and Microsoft Teams when we need to discuss something. Sometimes, we also use WhatsApp. Overall, they always reply immediately.
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Industry Experience
LinkSolution has garnered positive feedback across multiple industries, including Financial Services, Automotive, Energy & Natural Resources, and Consumer Products. Clients commend their expertise in project management, customer support, and adaptability, especially in complex scenarios like mergers and infrastructure management. Notably, they excel in providing skilled professionals and tailored solutions, resulting in improved efficiency and satisfaction. Overall, they are deemed a strong fit for organizations seeking reliable partners in these sectors, particularly in technical and operational roles.
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Other Industry Consumer Products Financial services Logistics & Supply Chain Energy & natural resources AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with LinkSolution's overall cost and value for money. One client noted their investment of $150,000 over nearly a decade, highlighting the positive outcomes and ongoing collaboration. Another client mentioned spending $50,000–$100,000, appreciating LinkSolution's commitment to service improvement despite pricing concerns typical of the industry. Overall, feedback reflects a strong sentiment of value derived from their skilled professionals and responsive service, making them a reliable partner for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchLinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Professional
Clients express a strong sentiment of professionalism towards Ukrany, highlighting their high responsiveness and extensive knowledge. One client noted, 'Ukrany is highly responsive, consistently professional, and knowledgeable,' while another emphasized the 'excellent level of service' and 'good response time.' Overall, the feedback indicates a solid alignment with client values and an exceptional partnership, with no identified areas for improvement.-
Accounting Services for Professional Employment Organization
5.0 Mar 1, 2023Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience
Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
22% Phone Support Services43% Chat Support Services22% Order Processing & Taking +113% Email Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Well-organized projects
Clients have consistently praised Magellan Solutions Outsourcing Inc for their well-organized project management, noting a significant increase in customer satisfaction rates. One client highlighted their strengths in professionalism, organization, and responsiveness to customer needs, stating that they saved at least 100 man hours monthly while enhancing service quality. Overall, the sentiment reflects a strong confidence in the company's ability to manage projects effectively and deliver results that meet client expectations.-
Call Center Management for Life Sciences Company
4.5 Nov 2, 2017The service provider's strengths are their professionalism, organization, and ability to relate to the customer's needs. I am highly satisfied with their performance so far. I look forward to a continued partnership.
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Industry Experience
Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services.
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Other industries Retail Manufacturing Media Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Business Consulting10% Sales OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsFusion Global Services is an outsourced call center service provider, lauded for its flexibility and partnership approach with clients. Reviews highlight their adaptability, quality assurance, and growth-oriented mindset, with approximately 90% of feedback focusing on their responsiveness and client-centric service. Though reports could be enhanced, clients appreciate Fusion Global's commitment to aligning with business goals and contributing to mutual success.
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
10% Customer Service Outsourcing15% E-Commerce Development10% Back Office Outsourcing +810% IoT Development10% Pay Per Click10% Search Engine Optimization10% UX/UI Design10% Web Design5% IT Managed Services5% IT Staff Augmentation5% Mobile App DevelopmentFocus Areas
45% Phone Support Services25% Order Processing & Taking15% Chat Support Services +115% Email Support ServicesSee all 13 projectsFenebris India Pvt Ltd is a diversified IT services company, specializing in IT infrastructure enhancement, web development, e-commerce solutions, IoT systems, and app development. They consistently deliver projects on time, demonstrating excellent project management and communication skills. Positive feedback is dominant, with 100% of reviewers commending their proactive approaches and commitment to understanding client needs. A minor improvement area is post-implementation support.
Reviews mention Well-organized projects
Clients have consistently praised Fenebris India Pvt Ltd for their well-organized project management and effective communication. One client noted their ability to keep the project on track and aligned with goals, highlighting the organized approach that facilitated timely delivery. The overall sentiment reflects satisfaction with the structured execution of projects, contributing to improved outcomes and user engagement.-
Medication Reminder App Design & Dev for Psychiatry Hospital
5.0 Aug 27, 2024They were organized and had open communication, which kept the project on track and aligned with our goals.
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Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Fenebris India Pvt Ltd's competitive pricing and strong value for money. For instance, multiple reviews noted that their pricing fit within budgets while providing good value. One client specifically mentioned the company offered 'good value for cost,' which contributed to their decision to engage Fenebris. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients appreciating the quality of services relative to the investment made.Was this helpful?
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$1,200 Immediate Startups, Compliance requirements. $2,500 Mid size businesses with growing products/services $5,000 Full fledge running businesses.View PackagesCustomer Support Outsourcing
Enhance customer satisfaction with our Customer Care Excellence package. Professional, responsive support for your clients. We offer outsourced customer support that acts as an extension of your brand. Our trained agents provide timely and empathetic assistance through multiple channels, ensuring a superior customer experience.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
15% Phone Support Services35% Chat Support Services35% Email Support Services +115% Order Processing & TakingSee all 2 projectsSWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.
Industry Experience
SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.Was this helpful?
More responsive than most other service providers
Get in TouchSWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
40% Phone Support Services25% Chat Support Services20% Email Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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$5,000+< $25 / hr10 - 49Lucknow, India
Services provided
10% Customer Service Outsourcing38% Call Center Services32% Sales Outsourcing +120% Custom Software DevelopmentFocus Areas
100% Phone Support ServicesSee all 3 projectsEkant Infotech Solution is a sales and lead generation company specializing in cold calling and social media optimization. Feedback from reviews indicates that 100% of clients are satisfied with their performance, noting their strong communication and timely delivery. Clients commend their ability to significantly increase job volume and their exceptional sales skills.
Reviews mention Communicative
Ekant Infotech Solution has received positive feedback regarding their communication skills. Clients noted that they are proactive in maintaining contact, with one client mentioning daily calls to ensure alignment. Another client highlighted their good communication and timely meeting of deadlines. The overall sentiment reflects that Ekant Infotech Solution is effective in keeping clients informed and engaged throughout their projects.-
Sales & Lead Generation for TV Provider
4.5 Jun 9, 2021Communication is good, and they meet deadlines and targets timely.
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Sales & Lead Generation for Telecommunications Company
5.0 May 27, 2021Ekant Infotech Solution is very good at meeting deadlines. As far as communication, they call me every day.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ekant Infotech Solution's strong value for money, noting significant improvements in sales and lead generation relative to their investment. One client reported a return from 3-5 to 10-12 jobs monthly after a $130,000 investment, praising their effective communication and timely delivery. Another client, spending $30,000-$40,000, commended their sales capabilities and daily communication, indicating a high level of satisfaction with the overall cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchEkant Infotech Solution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$2,000 Best for Small companies for 1-5 Agents $1,500 Best for Medium companies for 6-20 Agents $1,200 Best for Medium companies for 21-50 AgentsView PackagesSuitable
We are offering full Customer Support.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)10% Accounting +310% Back Office Outsourcing10% Call Center Services10% Logistics & Supply Chain ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsMaxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.
Reviews mention High-quality work
Clients consistently commend Maxtech Data House Private Limited for delivering high-quality work. One client highlighted their satisfaction with the business generated through the company's inbound and outbound services, noting that they deliver expected results effectively. Additionally, the collaboration was described as 'very good,' reinforcing the sentiment that Maxtech provides valuable support and meets client expectations. Overall, feedback indicates a strong positive sentiment towards the quality of work provided.-
Call Center Services for Digital Marketing Company
5.0 Oct 5, 2019The project is progressing well and we are getting good results. They deliver expected result. Work is good. So as of now, things are very satisfactory.
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Industry Experience
Maxtech Data House Private Limited has garnered positive feedback across key industries, notably in Advertising & Marketing and Business Services. Clients appreciate their efficiency in managing inbound and outbound call center services, alongside proficient accounting data entry. The company is recognized for delivering expected results, maintaining effective communication, and providing affordable pricing. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking reliable support in digital marketing and business operations.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Maxtech Data House Private Limited's pricing, noting it as affordable in relation to the quality of services provided. One client highlighted that the pricing was reasonable given the excellent services received, indicating a good return on investment. Overall, the sentiment regarding cost and value for money is positive, with multiple clients affirming that the company delivers expected results and meets business needs effectively.Was this helpful?
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesSee all 10 projectsPuzzle is a Customer Service Outsourcing company specializing in building and managing customer service teams and software engineering staff augmentation. The overall feedback is positive, highlighting their flexibility and dedication, with 70% of reviewers praising their client-focused approach. However, 30% mention a need for improvement in candidate vetting processes.
Reviews mention High-quality work
Clients consistently praise Puzzle for delivering high-quality work that exceeds expectations. One client noted that Puzzle met key milestones and provided valuable insights that enhanced project outcomes. Another highlighted the excellent quality of candidates sourced by Puzzle, which significantly improved their technical team's capabilities. The overall sentiment reflects satisfaction with Puzzle's commitment to quality, effective communication, and their proactive approach to problem-solving.-
Staff Augmentation for E-Commerce Service Provider
5.0 Mar 1, 2022The quality of the candidates that Puzzle has brought is great, and our technical team is very happy with the new resources. Additionally, these resources have helped us improve our capabilities.
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Recruitment Services & Training for Accounting Firm
5.0 Feb 22, 2022The Puzzle team has been able to provide us with good candidates. We have internal measures in monitoring the team members we’ve hired through them. Based on the performance of each member, we provide feedback to Puzzle.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Industry Experience
Puzzle demonstrates expertise across various industries, primarily in Information Technology and Business Services, with strong feedback on their software development, recruitment, and project management capabilities. Clients highlight their responsiveness, cultural fit, and commitment to understanding specific project needs. The overall sentiment reflects high satisfaction, particularly in IT, where they excel in recruiting and software engineering. Industries such as Risk Management and E-commerce also report positive impacts from Puzzle's services, making them a versatile option for diverse project requirements.
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Software IT Services Information technology Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Puzzle for their competitive pricing and exceptional value for money. For instance, one CEO noted that Puzzle's pricing fit their budget while providing quality service, stating they received 'good value for cost.' Another client highlighted Puzzle's commitment to understanding their needs, which contributed to successful outcomes without incurring additional costs. Overall, the sentiment reflects satisfaction with Puzzle's affordability and the quality of service delivered.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
34% Phone Support Services29% Chat Support Services26% Order Processing & Taking +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Westford, MA
Services provided
10% Customer Service Outsourcing50% IT Managed Services30% Cybersecurity +110% IT Strategy ConsultingFocus Areas
100% Phone Support ServicesSee all 1 projectsEkaru is an IT support company that provides comprehensive solutions for system setup, infrastructure management, and IT troubleshooting. Feedback highlights their reliable service and effective project management, with 100% positive comments on timeliness and communication. Clients appreciate their proactive engagement, as evidenced by the owner's personal support during business events.
Industry Experience
Ekaru has demonstrated strong expertise in the financial services industry, providing reliable IT support for CPA firms. Clients highlight their responsiveness, project management capabilities, and communication skills. Ekaru's strengths include efficient system setup, timely support, and proactive engagement, making them a strong fit for businesses requiring robust IT infrastructure and ongoing support. Overall sentiment in this industry is highly positive, with clients recommending Ekaru for their commitment and effective service.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ekaru's services as offering good value for money, with one client noting an investment of around $25,000 over five years for comprehensive IT support. The base service fee is approximately $80 per month, with additional costs for specific projects. Timeliness and responsiveness are highlighted as significant strengths, especially during critical periods like tax season. Clients recommend Ekaru for their effective communication and support, emphasizing the importance of upfront costs for long-term efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Phone Support Services30% Chat Support Services20% Email Support ServicesSee all 3 projectsDialnest PTE LTD is a Customer Service BPO that excels in Customer Support Outsourcing and sales outsourcing. Reviews highlight their ability to enhance market reach, improve customer satisfaction, and boost digital presence, with 100% positive feedback on their timely delivery and integration into clients' operations. Their commitment to high-quality, scalable solutions is consistently praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Strategy, Sales & Customer Service for B2B SaaS Co
5.0 — Dialnest PTE LTD provides digital strategy, sales, and customer service outsourcing for a B2B SaaS company. The team manages the client's sales pipeline and customer support to improve their online Read moreWas this helpful?
Industry Experience
Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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SoftwareWas this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Coneit Outsourcing has received overwhelmingly positive feedback for its Phone Support Services, with 90% of clients reporting improved customer satisfaction and response times. Key strengths include exceptional responsiveness, proactive communication, and alignment with clients' brand values. Clients noted a significant enhancement in customer retention and loyalty due to the quality of support provided. Areas for improvement were minor, highlighting their commitment to continuous enhancement. Overall, Coneit Outsourcing is viewed as a reliable partner that effectively meets client needs.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Baby Products Retailer
5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read moreWas this helpful?
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Customer Service Outsourcing70% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
60% Phone Support Services35% Email Support Services5% Chat Support ServicesSee all 5 projectsXync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
Reviews mention Team players
Clients consistently praise Xync Inc. for their team-oriented approach and proactive communication. One client noted, 'I feel like they have as much ownership in our success as we do,' highlighting their investment in client outcomes. Another remarked on the team's thoroughness and personal touch, stating they were 'very personable' and maintained 'constant contact.' Overall, feedback reflects a strong sentiment that Xync Inc. operates as dedicated team players, effectively contributing to client goals.-
Call Center Services, Lead Gen & SMM for Education Company
5.0 Jun 20, 2023All of their team seemed invested in our company. Joyce is our project lead and she is top-notch in every way. XYNC has an excellent CRM system, they are very good at LinkedIn marketing, and their creative work was equal to or better than most higher-priced advertising agencies.
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Industry Experience
Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.
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Healthcare Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 3 projectsVoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.
Industry Experience
VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
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Telecommunications Energy & natural resources GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
25% Phone Support Services35% Email Support Services30% Chat Support Services +110% Order Processing & TakingSee all 2 projectsReps Direct is a customer service outsourcing company that provides tailored support solutions, including customer service and data entry. The reviews highlight the company's ability to reduce client workload and enhance customer experience, with clients praising their reliability and ease of setup. Approximately 100% of the feedback is positive, emphasizing seamless integration and effective communication.
Reviews mention Easy to work with
Clients consistently report a positive sentiment regarding the ease of collaboration with Reps Direct. One client highlighted the comfort of having a dedicated representative, stating it alleviated stress and streamlined communication. Another noted the straightforward setup process and the reliability of the team, emphasizing that tasks were completed efficiently without requiring constant oversight. Overall, clients appreciate the company's courteous service and effective workflow, contributing to a seamless outsourcing experience.-
Outsourced Customer Support for Online Dating Website
5.0 Jul 1, 2020Everything was easy to setup. As I mentioned I just had to provide credentials for them to login. I did a day of training and turned it all over. There were a few questions in the beginning but since then it has been very easy.
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Customer Service & Data Entry Outsourcing for T-Shirt Seller
5.0 Jul 1, 2020We do most everything via email. They offered other forms of communication but I don't really need it. It was very easy to get started and they follow directions well.
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Industry Experience
Reps Direct has demonstrated strong capabilities in the online dating and consumer products industries, receiving positive feedback for their customer service and data entry support. Clients appreciate their tailored approach, ease of collaboration, and effective communication, noting significant reductions in workload and stress. Overall sentiment across industries is favorable, highlighting the provider's expertise in delivering reliable and efficient solutions, making them a suitable choice for businesses seeking assistance in customer support and operational tasks.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost and value provided by Reps Direct. One client appreciated the flat monthly fee structure, noting that while 24/7 coverage would be expensive, the service's overall affordability and ease of setup were significant advantages. Another client highlighted the reliability and efficiency of their team, which allowed them to focus on core business activities. Overall, the sentiment indicates that clients feel they receive good value for their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +15% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsAmevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.
Reviews mention Professional
Clients consistently commend Amevalue for their professionalism and responsibility in project management. One client noted their satisfaction with the management's willingness to collaborate, stating, "they are responsible, professional, and always willing to meet us halfway," highlighting a long-standing partnership. The overall sentiment reflects a high level of trust and appreciation for the company's service quality and commitment to meeting client needs, with no reported areas for improvement.-
HR & Recruiting Services for Digital Agency
5.0 Nov 12, 2025We are extremely pleased to work with the company's management; they are responsible, professional, and always willing to meet us halfway. That is why we have been working together for many years.
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1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 months$10,000 – $49,000 avg. project costPhone Support Services Experience
Amevalue has received overwhelmingly positive feedback in their Phone Support Services, with a 90% satisfaction rate among clients. Reviewers highlight their expertise in creating efficient, multichannel support operations, leading to improved customer satisfaction (CSAT) scores and reduced response times. Clients commend their project management, noting timely deliveries and adaptability to shifting priorities. Key strengths include their mastery of tools like Gorgias for seamless e-commerce integration and the innovative use of AI to enhance service efficiency.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read moreWas this helpful?
Industry Experience
Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerceWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 8 projectsA.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.
Reviews mention Timely
Clients consistently commend A.R.C.E. Contact Center for their timely responses and support. One CEO highlighted the 'good communication and quick feedback' throughout their project, emphasizing A.R.C.E.'s ability to meet deadlines effectively. Similarly, a Department Manager from Wargaming noted their 'unwavering commitment' and 'timely responses,' which contributed to successful project outcomes. Overall, the sentiment regarding A.R.C.E.'s timeliness is overwhelmingly positive, reflecting their reliability and dedication to client needs.-
Call Center Services for IT Services Company
5.0 Mar 9, 2023A.R.C.E. Call Center offers cost-effective services and provides timely support. All the main tasks that we set for the partner were fulfilled to the fullest extent.
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Customer Support Services for Game Developer
5.0 Apr 10, 2023We can count on ARCE to always deliver on time while taking into consideration our needs. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Game Developer
5.0 — A.R.C.E. Contact Center provides customer support services to a game developer. They handle requests for three different departments; provide assistance in Ukrainian, Russian, and English; and Read moreWas this helpful?
Industry Experience
A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
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Gaming IT Services Financial services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.Was this helpful?
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention High-quality work
Clients commend Swivelt for delivering high-quality work, with one Operation Manager noting an 'awesome' increase in brand awareness and lead generation within just 15 days. The team's expertise, which includes a PPC Expert, Graphic Designer, and Content Writer, was highlighted, along with their friendly communication style. Overall, clients express satisfaction with the quality of service and the professionalism exhibited by Swivelt, with no areas for improvement identified.-
Salesforce Implementation for IT Company
5.0 Mar 20, 2020They made great software that makes the sales team's lives easier.
Read Full Review -
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience
Swivelt has demonstrated expertise primarily in the Information Technology and Software industries. Clients praised their effectiveness in developing a new CRM tool, enhancing sales team productivity, and executing successful B2B marketing strategies to boost brand awareness. Feedback indicates a strong focus on quality, creativity, and effective communication, leading to positive outcomes and client satisfaction. Swivelt's strengths make them a suitable partner for projects in technology-driven environments and marketing initiatives.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +315% HR Outsourcing15% Recruitment Process Outsourcing15% StaffingFocus Areas
100% Phone Support ServicesSee all 1 projectsUpsist Inc. is a Customer Support Outsourcing company specializing in comprehensive Customer Service BPO solutions and Call Center Outsourcing. Their clients commend their transformative impact, highlighting a 300% revenue growth and exceptional project management capabilities. Impressively, all reviews reflect positive feedback, with 100% of reviewers noting their proactive approach and strategic partnership.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Upsist Inc. has received overwhelmingly positive feedback in their Phone Support Services, with clients noting a 300% revenue growth attributed to their efficient management of inbound and outbound leads. Clients commend their proactive project management and exceptional responsiveness, resulting in no missed deadlines. 100% of reviewers highlight their commitment to ethical practices and human-centric support. Overall, Upsist is seen as a vital strategic partner that transforms operational efficiency and contributes significantly to client success.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing Services for Marketing Company
5.0 — Upsist Inc. provides ongoing sales and marketing support to a digital marketing agency. The team's tasks include managing the sales pipeline, performing data entry, creating content, and handling Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Upsist Inc. for delivering exceptional value relative to cost, often highlighting significant ROI, such as a 300% revenue growth. The company's proactive project management and commitment to client success are noted as key differentiators. One client emphasized that Upsist functions as a strategic partner rather than just a service provider, contributing to efficient operations and enhanced brand credibility. Overall, feedback reflects a strong sentiment that Upsist offers high-quality services that justify their pricing.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
34/40.017.4/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other
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