CALLCARE Client Reviews

London Call Centre Solutions

A leading national outsourced call centre and telephone answering company with locations in London, Manchester & Cambridge.

Since 1998, CALLCARE have been supporting organisations, from both the public and private sectors, with expert call handling services, round the clock.

headquarters

Suite 8, 186 Sloane Street
London, SW1X 9QR
United Kingdom

0207 754 0373

Focus

Service lines

80%

20%

Voice Services

Non-Voice BPO/Back Office Services

80% Voice Services

20% Non-Voice BPO/Back Office Services

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Client focus

85%

10%

Midmarket ($10M - $1B)

Small Business (<$10M)

Enterprise (>$1B)

85% Midmarket ($10M - $1B)

10% Small Business (<$10M)

5% Enterprise (>$1B)

Industry focus

15%

10%

15%

Real estate

Business services

Education

15% Real estate

10% Business services

10% Education

10% Hospitality & leisure

10% Information technology

10% Legal

10% Medical

10% eCommerce

15% Other

Non-Voice BPO Focus

35%

20%

15%

10%

35% Customer Service (Email/Chat)

20% Virtual Assistant

15% Legal Outsourcing

15% Payment Processing

10% Online Customer Support

5% Claims Processing

Voice/Call Center Services

20%

20% Answering services

20% B2C Telemarketing & telesales

20% Customer support/experience

20% Inbound appointment scheduling

20% Order processing/ Direct response support

Portfolio

CALLCARE Call Centre Outsourcing

Reviews

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