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IT & Customer Services.

Somos un equipo de profesionales con amplio conocimiento y experiencia en el mercado de Servicios Tecnológicos y Outsourcing. Estas virtudes, sumadas a la asociación y alianzas estratégicas con empresas tecnológicas de primer nivel, nos permiten brindarle a su empresa un Servicio con un valor agregado diferencial.

  • $10,000+
  • $25 - $49 / hr
  • 50 - 249
  • Buenos Aires, Argentina
  • Founded 2007

2 Locations

  • Buenos Aires , Argentina
  • Morón , Argentina
Total Reviews
12
Average Referral Rating
4.4 /5
Most Common Project Size

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    LinkSolution Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.7
    • Willing to Refer 4.4

    Top Mentions

    • accommodating (3)
    • professional (2)
    • timely (2)
    • well-organized projects (2)
    • collaborative (1)
    • communicative (1)
    • efficient (1)
    • experienced (1)

    Review Highlights

    • Long-term Partnerships

      Several clients have maintained long-term relationships with LinkSolution, indicating trust and satisfaction with the company's consistent performance and support over the years.

    • High Customer Satisfaction

      Clients consistently report high levels of customer satisfaction, attributing this to LinkSolution's attentive and supportive approach. Their efforts in customer service have resulted in positive outcomes for various projects.

    • Commitment to Client Success

      LinkSolution has been commended for their commitment to helping clients achieve their goals, demonstrated through their tailored solutions and proactive approach to problem-solving.

    • Potential Growth Challenges

      As LinkSolution grows, there is a concern that their versatility might decline. Clients suggest maintaining this adaptability is crucial as the company expands.

    • No Major Areas for Improvement

      Most reviews do not highlight any significant areas for improvement, indicating a high level of satisfaction with LinkSolution's services and performance.

    • Well-Integrated Teams

      LinkSolution’s ability to integrate seamlessly with client teams has been highlighted, ensuring smooth collaboration and effective project execution.

    See all 12 Reviews
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    Customer & Technical Support for Banking Firm

    • IT Staff Augmentation
    • $50,000 to $199,999
    • June 2012 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They’re always ready to find solutions to ensure our project’s success."

    Sep 7, 2021
    Service Delivery Manager, Banking Firm
    Roberto Estivill
    • Financial services
    • Argentina
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    LinkSolution helps a financial institution to accomplish their projects by providing qualified workers including skilled technicians. They primarily support the company with customer support services.

    BPO Services for Tobacco Company

    • $50,000 to $199,999
    • June 2019 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They always reply immediately."

    Aug 9, 2021
    Trade Development Supervisor, Philip Morris International
    Mateo Pierazzoli
    • Other Industry
    • Argentina
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    A tobacco firm provides all the guidelines and training needed by LinkSolution. The team's agents are in charge of answering calls and messages. They also have one agent who provides back-office services.

    IT Infrastructure Services for Global Bank

    • IT Managed Services
    • Confidential
    • Jan. 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "We’re most impressed with their flexibility."

    Jan 14, 2021
    Technology Manager, Global Bank
    Anonymous
    • Financial services
    • Buenos Aires, Argentina
    • 201-500 Employees
    • Phone Interview 
    • Verified

    While merging branch locations, a global bank hired LinkSolution to facilitate the technological aspect of the move. The team worked on infrastructure, inventory control, and software installation.

    Development & Call Center Services for Automotive Company

    • Call Center Services Custom Software Development Web Development
    • Confidential
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    “They have a good team that is very cooperative and provides great support.”

    Dec 9, 2020
    Supervisor, Automotive Company
    Anonymous
    • Automotive
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    LinkSolution supports an automotive company’s various development projects, providing .NET and infrastructure resources as needed. They also provide call center services.

    Data Center Inventory System for Oil & Energy Firm

    • Other IT Consulting and SI
    • $50,000 to $199,999
    • Jan. 2012 - Mar. 2018
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "We appreciated their commitment and innovation in the search for solutions to the problems presented in the project."

    Nov 3, 2020
    IT Manager, Oil & Energy Company
    Jorge Tolosa
    • Energy & natural resources
    • Buenos Aires, Argentina
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    LinkSolution crafted a data center control system for an oil and energy company. The system allowed the client to monitor their server, handle their change management, and apply patches to their servers.

    Call Center Services for Medical Equipment Manufacturer

    • Call Center Services IT Managed Services
    • Confidential
    • Sep. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5
    "We are impressed with their work culture and adaptability."
    Nov 29, 2023
    Systems Manager, Medical Equipment Manufacturer
    Luciano Gabriel Segura
    • Medical
    • Argentina
    • 1,001-5,000 Employees
    • Online Review 

    LinkSolution provides call center services for a medical equipment manufacturer. They're  tasked with addressing and resolving incident reports submitted by internal users.

    Call Center Services for Medical Products Distributor

    • Back Office Outsourcing Call Center Services IT Managed Services
    • $10,000 to $49,999
    • Jan. 2021 - Oct. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0
    "The achievement has exceeded our expectations."
    Oct 26, 2023
    Executive, Biomedix SAS
    Anonymous
    • Medical
    • Buenos Aires, Argentina
    • 11-50 Employees
    • Online Review 

    LinkSolution provided call center services for a medical products distributor. Their responsibilities also included IT resources and CRMIT management for the client.

    Help Desk Support for Pharmaceutical Laboratory

    • Call Center Services IT Managed Services
    • Confidential
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Their attention and quick and effective delivery of reports and solutions stand out."
    Oct 24, 2023
    Technical Support Manager, Baliarda S.A.
    Jonatan Cano
    • Pharmaceuticals
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Online Review 

    LinkSolution provides help desk support to a pharmaceutical laboratory. Their tasks include analyzing cases and producing service reports in Power BI.

    Web Dev for Consulting Firm

    • Web Development
    • Confidential
    • June - Nov. 2023
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    1.0

    "They responded to our satisfaction."

    Oct 24, 2023
    Head Of External Offices, Consulting Firm
    Alicia Gonzalez
    • Other Industry
    • Argentina
    • 201-500 Employees
    • Online Review 

    LinkSolution developed a website for a consulting firm. Their responsibilities included designing and developing the site.

    Customer Service Support for Consumer Products Co

    • Call Center Services
    • Confidential
    • Jan. 2022 - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were always attentive to the customer needs."

    Aug 30, 2023
    Customer Service Coordinator, Consumer Products Company
    Anonymous
    • Consumer Products
    • Argentina
    • 51-200 Employees
    • Online Review 
    • Verified

    LinkSolution helped a consumer products distribution company with their customer service efforts. Their work included providing guidance and consulting throughout the project.

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