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IT & Customer Services.

Somos un equipo de profesionales con amplio conocimiento y experiencia en el mercado de Servicios Tecnológicos y Outsourcing. Estas virtudes, sumadas a la asociación y alianzas estratégicas con empresas tecnológicas de primer nivel, nos permiten brindarle a su empresa un Servicio con un valor agregado diferencial.

  • $10,000+
  • $25 - $49 / hr
  • 50 - 249
  • Buenos Aires, Argentina
  • Founded 2007

2 Locations

  • Buenos Aires , Argentina
  • Morón , Argentina

Focus

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    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $25 - $49 /hr
    Rating for cost 4.7 /5

    What Clients Have Said

    LinkSolution's pricing appears competitive, with reported project investments ranging from $50,000 to $150,000. Clients commend the value for cost, citing effective support and flexibility, though some noted a need for improved hiring processes in call center roles.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 6 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    LinkSolution Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.7
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Commitment to Client Success

      LinkSolution has been commended for their commitment to helping clients achieve their goals, demonstrated through their tailored solutions and proactive approach to problem-solving.

    • High Customer Satisfaction

      Clients consistently report high levels of customer satisfaction, attributing this to LinkSolution's attentive and supportive approach. Their efforts in customer service have resulted in positive outcomes for various projects.

    • Positive Metrics and Results

      Clients report positive metrics and successful project outcomes, such as reduced data entry errors and improved efficiency in various operational processes.

    • Proactive Training

      LinkSolution is praised for their commitment to constant training of their staff, ensuring that their team remains skilled and capable of meeting client needs.

    • Areas for Hiring Improvement

      One client mentioned the need for improvement in the hiring process for call center staff, suggesting that more profiles should be provided to avoid additional costs, although this is seen as a standard issue in the industry.

    • No Major Areas for Improvement

      Most reviews do not highlight any significant areas for improvement, indicating a high level of satisfaction with LinkSolution's services and performance.

    LinkSolution Reviews

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    Customer & Technical Support for Banking Firm

    • IT Staff Augmentation
    • $50,000 to $199,999
    • June 2012 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They’re always ready to find solutions to ensure our project’s success."

    Service Delivery Manager, Banking Firm
    Roberto Estivill
    • Financial services
    • Argentina
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    LinkSolution helps a financial institution to accomplish their projects by providing qualified workers including skilled technicians. They primarily support the company with customer support services.

    BPO Services for Tobacco Company

    • $50,000 to $199,999
    • June 2019 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They always reply immediately."

    Trade Development Supervisor, Philip Morris International
    Mateo Pierazzoli
    • Other Industry
    • Argentina
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    A tobacco firm provides all the guidelines and training needed by LinkSolution. The team's agents are in charge of answering calls and messages. They also have one agent who provides back-office services.

    IT Infrastructure Services for Global Bank

    • IT Managed Services
    • Confidential
    • Jan. 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "We’re most impressed with their flexibility."

    Technology Manager, Global Bank
    Anonymous
    • Financial services
    • Buenos Aires, Argentina
    • 201-500 Employees
    • Phone Interview 
    • Verified

    While merging branch locations, a global bank hired LinkSolution to facilitate the technological aspect of the move. The team worked on infrastructure, inventory control, and software installation.

    Development & Call Center Services for Automotive Company

    • Call Center Services Custom Software Development Web Development
    • Confidential
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    “They have a good team that is very cooperative and provides great support.”

    Supervisor, Automotive Company
    Anonymous
    • Automotive
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    LinkSolution supports an automotive company’s various development projects, providing .NET and infrastructure resources as needed. They also provide call center services.

    Data Center Inventory System for Oil & Energy Firm

    • Other IT Consulting and SI
    • $50,000 to $199,999
    • Jan. 2012 - Mar. 2018
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "We appreciated their commitment and innovation in the search for solutions to the problems presented in the project."

    IT Manager, Oil & Energy Company
    Jorge Tolosa
    • Energy & natural resources
    • Buenos Aires, Argentina
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    LinkSolution crafted a data center control system for an oil and energy company. The system allowed the client to monitor their server, handle their change management, and apply patches to their servers.

    Call Center Services for Medical Equipment Manufacturer

    • Call Center Services IT Managed Services
    • Confidential
    • Sep. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5
    "We are impressed with their work culture and adaptability."
    Systems Manager, Medical Equipment Manufacturer
    Luciano Gabriel Segura
    • Medical
    • Argentina
    • 1,001-5,000 Employees
    • Online Review 

    LinkSolution provides call center services for a medical equipment manufacturer. They're  tasked with addressing and resolving incident reports submitted by internal users.

    Call Center Services for Medical Products Distributor

    • Back Office Outsourcing Call Center Services IT Managed Services
    • $10,000 to $49,999
    • Jan. 2021 - Oct. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0
    "The achievement has exceeded our expectations."
    Executive, Biomedix SAS
    Anonymous
    • Medical
    • Buenos Aires, Argentina
    • 11-50 Employees
    • Online Review 

    LinkSolution provided call center services for a medical products distributor. Their responsibilities also included IT resources and CRMIT management for the client.

    Help Desk Support for Pharmaceutical Laboratory

    • Call Center Services IT Managed Services
    • Confidential
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Their attention and quick and effective delivery of reports and solutions stand out."
    Technical Support Manager, Baliarda S.A.
    Jonatan Cano
    • Pharmaceuticals
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Online Review 

    LinkSolution provides help desk support to a pharmaceutical laboratory. Their tasks include analyzing cases and producing service reports in Power BI.

    Web Dev for Consulting Firm

    • Web Development
    • Confidential
    • June - Nov. 2023
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    1.0

    "They responded to our satisfaction."

    Head Of External Offices, Consulting Firm
    Alicia Gonzalez
    • Other Industry
    • Argentina
    • 201-500 Employees
    • Online Review 

    LinkSolution developed a website for a consulting firm. Their responsibilities included designing and developing the site.

    Customer Service Support for Consumer Products Co

    • Call Center Services
    • Confidential
    • Jan. 2022 - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were always attentive to the customer needs."

    Customer Service Coordinator, Consumer Products Company
    Anonymous
    • Consumer Products
    • Argentina
    • 51-200 Employees
    • Online Review 
    • Verified

    LinkSolution helped a consumer products distribution company with their customer service efforts. Their work included providing guidance and consulting throughout the project.

    Locations (2)

    76 - 100

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