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IT & Customer Services.

Somos un equipo de profesionales con amplio conocimiento y experiencia en el mercado de Servicios Tecnológicos y Outsourcing. Estas virtudes, sumadas a la asociación y alianzas estratégicas con empresas tecnológicas de primer nivel, nos permiten brindarle a su empresa un Servicio con un valor agregado diferencial.

  • Min project size
    $10,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    50 - 249
  • Locations
    Buenos Aires, Argentina
  • Year founded
    Founded 2007

2 Locations

  • Buenos Aires , Argentina
  • Morón , Argentina

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $25 - $49 /hr
    Rating for cost 4.7 /5

    What Clients Have Said

    LinkSolution's pricing appears competitive, with reported project investments ranging from $50,000 to $150,000. Clients commend the value for cost, citing effective support and flexibility, though some noted a need for improved hiring processes in call center roles.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 6 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    LinkSolution Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.7
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Skilled and Versatile Team

      Reviews highlight LinkSolution's team for their versatility and high skill levels, particularly in delivering technical support and managing complex projects across different industries.

    • No Major Areas for Improvement

      Most reviews do not highlight any significant areas for improvement, indicating a high level of satisfaction with LinkSolution's services and performance.

    • Positive Metrics and Results

      Clients report positive metrics and successful project outcomes, such as reduced data entry errors and improved efficiency in various operational processes.

    • Areas for Hiring Improvement

      One client mentioned the need for improvement in the hiring process for call center staff, suggesting that more profiles should be provided to avoid additional costs, although this is seen as a standard issue in the industry.

    • High Customer Satisfaction

      Clients consistently report high levels of customer satisfaction, attributing this to LinkSolution's attentive and supportive approach. Their efforts in customer service have resulted in positive outcomes for various projects.

    • Strong Project Management

      Clients appreciate LinkSolution’s professional project management, noting their ability to meet deadlines, adapt to changes, and maintain effective communication throughout the project lifecycle.

    LinkSolution Reviews

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    Customer & Technical Support for Banking Firm

    • IT Staff Augmentation
    • $50,000 to $199,999
    • June 2012 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They’re always ready to find solutions to ensure our project’s success."

    Sep 7, 2021
    Service Delivery Manager, Banking Firm
    Roberto Estivill
    Verified
    • Financial services
    • Argentina
    • 10,001+ Employees
    • Phone Interview
    • Verified

    LinkSolution helps a financial institution to accomplish their projects by providing qualified workers including skilled technicians. They primarily support the company with customer support services.

    BPO Services for Tobacco Company

    • $50,000 to $199,999
    • June 2019 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They always reply immediately."

    Aug 9, 2021
    Trade Development Supervisor, Philip Morris International
    Mateo Pierazzoli
    Verified
    • Other industries
    • Argentina
    • 10,001+ Employees
    • Phone Interview
    • Verified

    A tobacco firm provides all the guidelines and training needed by LinkSolution. The team's agents are in charge of answering calls and messages. They also have one agent who provides back-office services.

    IT Infrastructure Services for Global Bank

    • IT Managed Services
    • Confidential
    • Jan. 2019 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "We’re most impressed with their flexibility."

    Jan 14, 2021
    Technology Manager, Global Bank
    Anonymous
    Verified
    • Financial services
    • Buenos Aires, Argentina
    • 201-500 Employees
    • Phone Interview
    • Verified

    While merging branch locations, a global bank hired LinkSolution to facilitate the technological aspect of the move. The team worked on infrastructure, inventory control, and software installation.

    Development & Call Center Services for Automotive Company

    • Call Center Services Custom Software Development Web Development
    • Confidential
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    “They have a good team that is very cooperative and provides great support.”

    Dec 9, 2020
    Supervisor, Automotive Company
    Anonymous
    Verified
    • Automotive
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Phone Interview
    • Verified

    LinkSolution supports an automotive company’s various development projects, providing .NET and infrastructure resources as needed. They also provide call center services.

    Data Center Inventory System for Oil & Energy Firm

    • Other IT Consulting and SI
    • $50,000 to $199,999
    • Jan. 2012 - Mar. 2018
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    4.0

    "We appreciated their commitment and innovation in the search for solutions to the problems presented in the project."

    Nov 3, 2020
    IT Manager, Oil & Energy Company
    Jorge Tolosa
    Verified
    • Energy & natural resources
    • Buenos Aires, Argentina
    • 1,001-5,000 Employees
    • Online Review
    • Verified

    LinkSolution crafted a data center control system for an oil and energy company. The system allowed the client to monitor their server, handle their change management, and apply patches to their servers.

    Call Center Services for Medical Equipment Manufacturer

    • Call Center Services IT Managed Services
    • Confidential
    • Sep. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5
    "We are impressed with their work culture and adaptability."
    Nov 29, 2023
    Systems Manager, Medical Equipment Manufacturer
    Luciano Gabriel Segura
    • Medical
    • Argentina
    • 1,001-5,000 Employees
    • Online Review

    LinkSolution provides call center services for a medical equipment manufacturer. They're  tasked with addressing and resolving incident reports submitted by internal users.

    Call Center Services for Medical Products Distributor

    • Back Office Outsourcing Call Center Services IT Managed Services
    • $10,000 to $49,999
    • Jan. 2021 - Oct. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0
    "The achievement has exceeded our expectations."
    Oct 26, 2023
    Executive, Biomedix SAS
    Anonymous
    • Medical
    • Buenos Aires, Argentina
    • 11-50 Employees
    • Online Review

    LinkSolution provided call center services for a medical products distributor. Their responsibilities also included IT resources and CRMIT management for the client.

    Help Desk Support for Pharmaceutical Laboratory

    • Call Center Services IT Managed Services
    • Confidential
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Their attention and quick and effective delivery of reports and solutions stand out."
    Oct 24, 2023
    Technical Support Manager, Baliarda S.A.
    Jonatan Cano
    • Other industries
    • Buenos Aires, Argentina
    • 501-1,000 Employees
    • Online Review

    LinkSolution provides help desk support to a pharmaceutical laboratory. Their tasks include analyzing cases and producing service reports in Power BI.

    Web Dev for Consulting Firm

    • Web Development
    • Confidential
    • June - Nov. 2023
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    1.0

    "They responded to our satisfaction."

    Oct 24, 2023
    Head Of External Offices, Consulting Firm
    Alicia Gonzalez
    • Other industries
    • Argentina
    • 201-500 Employees
    • Online Review

    LinkSolution developed a website for a consulting firm. Their responsibilities included designing and developing the site.

    Customer Service Support for Consumer Products Co

    • Call Center Services
    • Confidential
    • Jan. 2022 - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were always attentive to the customer needs."

    Aug 30, 2023
    Customer Service Coordinator, Consumer Products Company
    Anonymous
    Verified
    • Other industries
    • Argentina
    • 51-200 Employees
    • Online Review
    • Verified

    LinkSolution helped a consumer products distribution company with their customer service efforts. Their work included providing guidance and consulting throughout the project.

    Showing 1-10 of 12 Reviews

    Locations (2)

    Av. Cabildo 2779 Buenos AiresArgentina C1428

    76 - 100

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