CX Strategy Development for Pet Supplement Manufacturer
- Business Consulting CRM Consulting and SI Call Center Services Customer Service Outsourcing
- Mar. - June 2023
''Working with them was a pleasure.''
- Consumer Products
- Dallas, Texas
- 1-10 Employees
- Online Review
A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among other tasks.
CX Collective's efforts successfully created a seamless platform with a great UI/UX design. CX Collective was prompt, communicative through meetings, and responsive throughout the workflow. They were skilled in the industry and provided valuable guidance to ensure the project's success.