Top Phone Support Services
2,144 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% AI Agents20% Branding +220% CRM Consulting and SI20% Generative AIFocus Areas
30% Phone Support Services50% Email Support Services20% Chat Support ServicesSee all 1 projectsExperoc is a Customer Support Outsourcing company specializing in managing online customer support, including email and social media interactions. Their services have led to a 63% increase in revenue for clients, though some users suggest enhancements in analytics and feature offerings. Overall, 100% of the feedback highlights positive impacts on productivity and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read moreWas this helpful?
Industry Experience
Experoc has demonstrated significant expertise in the IT Services industry, notably enhancing customer support for startups. Clients report a remarkable 60% increase in productivity and substantial revenue growth, attributed to Experoc's comprehensive management of online support channels. Their strengths include efficient project management and partnerships with leading customer experience software providers. However, there is room for improvement in analytics and user demonstrations. Overall, they are well-suited for IT companies seeking to optimize customer engagement.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Experoc's services as cost-effective, particularly for startups. One client highlighted spending approximately $299 per month, which significantly contributed to a 63% revenue increase. They noted that Experoc's comprehensive management relieved them from additional costs and stress associated with customer support tools. Overall, the sentiment reflects a strong value for money, although some clients suggested enhancements in analytics and features for basic plans.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
28% Phone Support Services28% Order Processing & Taking26% Email Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Datum Decipher Analytics highlight a strong client satisfaction, particularly regarding their proactive support and adaptability. The CTO of Geidea noted their team's ability to anticipate needs, resulting in reduced post-release incidents and improved bug-fixing efficiency. Clients appreciated the structured yet flexible project management and clear communication. Suggestions for improvement included expanding onsite support, but overall, the sentiment is overwhelmingly positive, with clients viewing Datum Decipher as an integral extension of their internal teams.Was this helpful?
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
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Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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Undisclosed< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read moreWas this helpful?
Industry Experience
Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
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TransportationWas this helpful?
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Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.Was this helpful?
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +610% Custom Software Development10% Cybersecurity10% Mobile App Development10% Web Design10% Web Development5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for SuccessLink Outsourcing highlight exceptional client satisfaction, particularly in their responsiveness and efficiency. A property management owner noted their controller's remarkable organization and tech-savviness, stating she was the most efficient employee they had ever encountered. Clients praised the company's ability to quickly understand their needs and deliver outstanding results without any noted areas for improvement. Overall, the sentiment reflects a strong endorsement of their services.Was this helpful?
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estateWas this helpful?
Average Project Cost Breakdown
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Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +210% Call Center Services10% Web DevelopmentFocus Areas
30% Phone Support Services50% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsApex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.
Industry Experience
Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, delivering innovative lead generation solutions through outbound telecom services and digital marketing. Clients praise their in-depth knowledge of Google AdWords, SEO, and ability to generate high-quality leads. Overall sentiment is positive, highlighting their project management skills and effective communication. This provider is well-suited for businesses needing robust digital marketing support and lead generation in creative sectors.
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Arts, entertainment & musicWas this helpful?
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Clients have generally expressed satisfaction with Apex Global's pricing and value for money. One reviewer noted an investment of $80,000, highlighting the generation of high-quality leads and effective service delivery. They praised Apex Global's expertise in digital marketing and outbound services, indicating a strong return on investment. Overall sentiment reflects confidence in the company's capabilities, with a desire for expanded resources to enhance service offerings further.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +310% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 5 projectsKey Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.
Reviews mention Great team
Clients consistently praise Key Carrier Management Service (Key-CMS) for their exceptional team, highlighting their ability to deliver projects with precision and meet client requirements effectively. One client noted, 'They have the best team to deliver projects with perfection,' while another emphasized their comprehensive approach, stating, 'They became our one-stop solution.' Overall, the sentiment reflects strong satisfaction with the team's professionalism and communication, reinforcing Key-CMS's reputation as a reliable service provider.-
Website Dev for IT Services Company
5.0 Feb 7, 2022They have the best team to deliver projects with perfection and as per the requirement. They were always into proper followup and discuss with us on the requirement.
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Industry Experience
Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.Was this helpful?
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsAmiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
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Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services35% Email Support Services30% Order Processing & Taking +125% Chat Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Reviews mention Communicative
The feedback regarding Brave Solutions highlights their exceptional communicative skills, with clients emphasizing their clear and consistent communication throughout projects. One client noted, "We never had to chase them for feedback; things were always on top with them without being obtrusive." Additionally, their collaborative approach was praised, as they actively engaged with clients to ensure alignment with their messaging. Overall, the sentiment reflects a strong appreciation for their commitment to effective communication and client involvement.-
Social Media & Content Marketing Strategy for E-Commerce Co
5.0 Apr 7, 2025They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.
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Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +510% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
100% Phone Support ServicesTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
Industry Experience
Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
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Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
16% Phone Support Services42% Chat Support Services42% Email Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication and responsiveness. One client noted, "They communicate very well and are super efficient and responsive," highlighting the company's commitment to keeping clients informed. Additionally, they appreciated the constant contact and readiness to address inquiries, stating, "They stay in constant contact and are there to answer any questions whenever we need them." Overall, the sentiment regarding their communicative approach is overwhelmingly positive.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
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Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +320% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business servicesWas this helpful?
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Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Content Writing Services +420% Transcription10% Back Office Outsourcing10% Business Consulting10% Corporate Travel ManagementFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 1 projectsProoffice Assist is a Customer Service Outsourcing company known for its exceptional administrative services, including phone answering and email response. All feedback highlights improved admin processes and top-notch administrators, with 100% of reviewers praising their communication and responsiveness.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing & Call Svcs for Health Training Co
5.0 — A healthcare training company hired Prooffice Assist to provide back-office outsourcing and call center services. The team was responsible for various administrative services and streamlining daily Read moreWas this helpful?
Average Project Cost Breakdown
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Clients have expressed a positive sentiment regarding Prooffice Assist's pricing, noting that it fits within their budgets and offers good value for the cost. One client specifically highlighted that the company’s pricing was a decisive factor in their selection, alongside the alignment of company values. Overall, feedback indicates that clients feel they receive significant value for their investment, particularly in terms of improved administrative processes and responsive service.Was this helpful?
More responsive than most other service providers
Get in TouchProoffice Assist is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Accra, Ghana
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +910% HR Outsourcing10% Staffing5% Business Consulting5% Data Annotation Services5% Fulfillment5% IT Managed Services5% IT Staff Augmentation5% Sales Outsourcing5% Unified Communications Consulting & SIFocus Areas
10% Phone Support Services60% Chat Support Services15% Email Support Services +115% Order Processing & TakingSee all 2 projectsZuZo Company Limited is a Customer Support Outsourcing firm specializing in call center solutions and customer care outsourcing. The reviews highlight a 4.7/5 customer satisfaction score and a +70 net promoter score, indicating exceptional service quality. Clients commend their responsiveness, adaptability, and effective project management, although there is room for incorporating AI into more operations.
1 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of ZuZo Company Limited reflect a strong overall sentiment, highlighting their commitment to client success and effective project management. Clients praised their responsiveness and adaptability, noting significant improvements in customer communication and satisfaction metrics. For instance, one client achieved a 4.7/5 CSAT score post-implementation, while another reported a 100% consolidation of communication channels. Reviewers emphasized ZuZo's collaborative approach, stating they felt supported throughout the project, with no areas identified for improvement.Was this helpful?
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
ZuZo Company Limited has received predominantly positive feedback for its Phone Support Services, achieving a 4.7/5 CSAT score and a +70 Net Promoter Score, indicating high client satisfaction and referral likelihood. Clients commend their responsive and adaptable approach, along with effective data collection and analysis methods. Key strengths include timely project delivery and comprehensive support, leading to a 60% reduction in missed appointments. Suggestions for improvement include enhancing their operations with AI tools.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Bradenton, FL
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsPerfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.
Industry Experience
Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.
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Automotive IT Services Information technology Business servicesWas this helpful?
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Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.Was this helpful?
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$1,000+< $25 / hr10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
30% Customer Service Outsourcing25% Email Marketing10% Back Office Outsourcing +510% Call Center Services10% Sales Outsourcing5% Content Marketing5% Social Media Marketing5% Web DesignFocus Areas
20% Phone Support Services40% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 2 projectsEGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.
Industry Experience
EGA Connect has demonstrated expertise primarily in the IT Services industry, particularly within the cruise line sector. Clients praise their flexibility, responsiveness, and the quality of their technical support, which significantly enhanced operational efficiency. Overall sentiment is positive, with feedback highlighting their commitment to customer satisfaction and effective service delivery. However, there is room for improvement in communication. Potential clients in the IT and cruise industries may find EGA Connect well-suited for their needs.
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IT ServicesWas this helpful?
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Clients have noted that EGA Connect offers strong value for money, emphasizing the quality of service received relative to costs. One client stated, "you’ll get everything you pay for," highlighting satisfaction with the investment. The company's responsiveness and flexibility were appreciated, contributing to the overall positive sentiment regarding their pricing. However, there was a suggestion for improvement in communication, indicating that while the value is recognized, there are areas for enhancement in service delivery.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Corporate Training & Coaching +1110% Custom Software Development10% E-Commerce Development10% Mobile App Development10% UX/UI Design10% Web Design10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsCovent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.
Industry Experience
Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.
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ManufacturingWas this helpful?
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Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Reviews mention Easy to work with
Clients consistently highlight EXL Service's ease of collaboration, noting their accessibility and responsiveness. One client remarked on their ability to produce quick, accurate data, describing them as 'easy to contact and easy to use.' Overall, the sentiment is positive, with clients appreciating the straightforward communication and efficient service provided over several years.-
Payment Processing for Hospitality Firm
3.0 Aug 12, 2017They are easy to contact and easy to use. It's been three to four years.
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Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
23% Phone Support Services31% Chat Support Services31% Email Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsSuper Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.
Reviews mention Unique expertise
Super Virtuals has received positive feedback regarding their unique expertise, particularly in data management and virtual assistant services. A client highlighted the effectiveness of their management team, noting their responsiveness and support, which significantly improved the client's data organization challenges. The client emphasized the skill of the virtual assistant provided, stating, "we no longer are experiencing the same problem" with data management. Overall, the sentiment reflects satisfaction with Super Virtuals' specialized capabilities and support structure.-
HR Services for Nonprofit Organization
5.0 Jul 10, 2022Our usual problem when running a nonprofit is data management. We have so much data coming in that it becomes too much to handle and organize. Having had an assistant from Super Virtuals who is really good and skilled in such data and spreadsheet work, we no longer are experiencing the same problem.
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Industry Experience
Super Virtuals has garnered mixed feedback in the non-profit sector. While they excelled in providing virtual assistant services and data management support, some clients reported unmet expectations regarding grant application services, citing unfulfilled promises and poor communication. Their strengths lie in offering skilled virtual assistance and a proactive management team. Organizations in need of virtual support and data organization may find Super Virtuals beneficial, but caution is advised for grant-related projects.
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Non-profit NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Super Virtuals' cost and value reveals mixed sentiments. One client emphasized the company's guarantee of grant revenue for a $3,500 fee, but expressed dissatisfaction due to a lack of delivered results and communication. Conversely, another client appreciated the value of their virtual assistant services, noting effective support and responsiveness. However, they suggested a need for a different pricing structure for more complex roles. Overall, while some clients found value, others questioned the return on investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
32% Phone Support Services36% Chat Support Services32% Order Processing & TakingSee all 2 projectsProComm is a company specializing in inbound call services, helping businesses manage high call volumes and efficiently schedule appointments. The overall feedback for ProComm is overwhelmingly positive, with nearly all reviews highlighting their strong communication skills and professionalism. Clients particularly appreciate their ability to save time and money, with reported savings ranging from $500 to $1,500 monthly.
Reviews mention Professional
Clients have consistently highlighted ProComm's professionalism, noting their courteous demeanor and prompt follow-through in handling calls. One client emphasized their 100% satisfaction rate and the significant time savings of 90-100 hours per month, attributing this to ProComm's efficient handling of high call volumes. Overall, the sentiment regarding professionalism is overwhelmingly positive, with clients appreciating the company's commitment to quality service.-
Inbound Calling and Order Processing for Life Sciences Company
5.0 Nov 2, 2017They are professional and courteous with prompt follow through.
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Industry Experience
ProComm demonstrates significant expertise in the Telecommunications and Healthcare industries, garnering positive feedback for their inbound services. Clients in Telecommunications noted enhanced customer service and efficiency, while Healthcare clients highlighted their ability to manage high call volumes effectively. Both sectors praised ProComm's strong communication skills and professionalism. Overall, sentiment is highly favorable, suggesting ProComm is well-suited for businesses seeking to optimize customer interactions and improve operational efficiency in these industries.
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Telecommunications HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ProComm's pricing structure is generally perceived as reasonable, with clients noting significant cost savings. One client reported saving approximately $500 per month, while another estimated savings of $1,200 to $1,500 monthly. Overall sentiment regarding value for money is positive, although one reviewer suggested potential improvements in cost. Clients appreciate the efficiency and professionalism of ProComm's services, contributing to their strong value perception despite some concerns about pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49El Cajon, CA
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
40% Phone Support Services60% Order Processing & TakingSee all 1 projectsAnswer California is a business process outsourcing company specializing in automatic answer services. According to client feedback, their service quality is commendable, with 100% of reviewers highlighting their efficiency in managing calls, leading to significant cost savings. All reviewers expressed satisfaction, mentioning there is no area for improvement.
Industry Experience
Answer California has demonstrated expertise primarily in the Information Technology sector, providing effective Business Process Outsourcing services. Clients appreciate their quick response times and cost-saving capabilities, with reported savings of $300 per month. The overall sentiment is highly positive, highlighting their strengths in customer service efficiency and reliability. Potential clients in the IT industry seeking outsourcing solutions would likely benefit from partnering with this provider.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding Answer California's cost-effectiveness and value for money. One review highlighted a monthly savings of $300, attributed to their efficient services, which were sought to reduce costs. The provider's quick response times and ability to automatically direct calls were also noted as strengths, reinforcing the overall perception that they deliver significant value for the investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing30% Email Marketing15% Call Center Services +414% Back Office Outsourcing11% Sales Outsourcing10% Content Marketing10% Social Media MarketingFocus Areas
17% Phone Support Services44% Chat Support Services22% Email Support Services +117% Order Processing & TakingSee all 6 projectsKonnektors is a lead generation and sales process outsourcing company praised for its exceptional commitment to aligning project goals with client standards. Approximately 83% of reviews highlight their strong team management and seamless communication. They are recognized for their data-driven lead generation strategies and effective customer follow-ups, with 66% of reviewers noting their impressive professionalism and work ethics. However, some feedback suggests room for improvement in meeting initial setup timelines and ensuring the effectiveness of appointments.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Konnektor's reasonable pricing. One reviewer noted the 'fair market price' for their services, highlighting the company's commitment to delivering value. Additionally, the overall feedback reflects satisfaction with the quality of work provided, emphasizing that the pricing aligns well with the results achieved. This sentiment indicates that Konnektor is perceived as a cost-effective partner for project needs.-
Calling Services for Mobile Event App
5.0 Mar 19, 2020Personal connection (no pun intended) Honest expectation Quality workers Fair market price
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0 of 1 Phone Support Services reviews is 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Konnektors has received overwhelmingly positive feedback for its Phone Support Services, with 95% of reviewers highlighting their expertise in lead generation and customer follow-ups. Clients commend their strong team management, effective communication, and tailored outreach strategies that significantly enhance lead conversion rates. The company excels in website development, ensuring optimal user experience and conversion rates. Overall, Konnektors is viewed as a valuable partner for businesses seeking growth and improved customer engagement.
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Industry Experience
Konnektors has garnered positive feedback across various industries, including Consumer Products & Services, Information Technology, Business Services, and Transportation. Clients commend their expertise in lead generation, appointment setting, and customer follow-ups, highlighting their effective communication and project management. Notably, in IT services and transportation, they demonstrated a strong ability to deliver high-quality leads and improve sales processes. Overall, sentiment is largely favorable, indicating a strong fit for clients seeking growth in these sectors.
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Consumer products & services Information technology Business services IT Services TransportationWas this helpful?
More responsive than most other service providers
Get in TouchKonnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesV Catch is an answering service company and Customer Service Outsourcing company. Launched in 2023, their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
32% Customer Service Outsourcing40% Call Center Services18% Sales Outsourcing +25% Digital Strategy5% Social Media MarketingFocus Areas
100% Phone Support ServicesIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Caribbean, Saint Lucia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% IT Staff Augmentation +25% Application Management & Support5% E-Commerce DevelopmentFocus Areas
50% Phone Support Services25% Chat Support Services25% Email Support ServicesLaunched in 2012, itel is a large Caribbean, Saint Lucia-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
10% Customer Service Outsourcing40% Call Center Services25% Custom Software Development +125% IT Managed ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
Industry Experience
Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
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PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.Was this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesFocus Areas
70% Phone Support Services30% Order Processing & TakingForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
45% Phone Support Services35% Chat Support Services10% Email Support Services +110% Order Processing & TakingVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesFocus Areas
47% Phone Support Services20% Chat Support Services20% Email Support Services +113% Order Processing & TakingHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
46% Customer Service Outsourcing23% Back Office Outsourcing20% Call Center Services +111% Sales OutsourcingFocus Areas
61% Phone Support Services23% Order Processing & Taking16% Email Support ServicesStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.Was this helpful?
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UndisclosedUndisclosed250 - 999Dallas, TX
Services provided
30% Customer Service Outsourcing70% E-Commerce DevelopmentFocus Areas
40% Phone Support Services40% Order Processing & Taking20% Chat Support ServicesHiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
63% Customer Service Outsourcing15% Back Office Outsourcing12% Call Center Services +110% Sales OutsourcingFocus Areas
32% Phone Support Services32% Chat Support Services24% Email Support Services +112% Order Processing & TakingMaxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
40% Phone Support Services30% Chat Support Services30% Order Processing & TakingSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsNavigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.
Industry Experience
Navigant PACE has demonstrated expertise in the Information Technology industry, particularly in providing back office services that enhance operational efficiency. Clients commend their stability and optimal service delivery, which have contributed to growth and resource optimization. Overall sentiment reflects satisfaction with cost-effective solutions and strong value, making Navigant PACE a suitable partner for companies seeking to improve service delivery in IT and potentially other sectors requiring back office support.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Navigant PACE offers great value for their services, with one review highlighting their 'stable and optimal service' as a key strength. The company operates on an annual subscription model, providing various service levels. Overall, clients feel that the cost aligns well with the quality of work delivered, contributing positively to their growth and resource optimization.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
24% Customer Service Outsourcing14% Call Center Services12% Back Office Outsourcing +510% Email Marketing10% Graphic Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignFocus Areas
33% Phone Support Services33% Order Processing & Taking17% Chat Support Services +117% Email Support ServicesEPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% IT Staff Augmentation10% Business Consulting10% Sales OutsourcingFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Finance & Accounting Outsourcing (FAO)10% Market ResearchFocus Areas
30% Phone Support Services30% Email Support Services20% Chat Support Services +120% Order Processing & TakingLaunched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$50,000+$150 - $199 / hr250 - 999
Services provided
10% Customer Service Outsourcing20% Commercial Brokerage Services20% Commercial Property Management +420% Engineering10% Business Consulting10% Commercial Development10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFounded in 2006, Icone Developer LTD is a Commercial Brokerage Services company. Their services include Commercial Brokerage Services and Commercial Property Management.
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UndisclosedUndisclosed250 - 999Buenos Aires, Argentina
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Call Center ServicesFocus Areas
70% Phone Support Services10% Chat Support Services10% Email Support Services +110% Order Processing & TakingCustomer Service Outsourcing company Grupo PYD is headquartered in Buenos Aires, Argentina. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Indore, India
Services provided
25% Customer Service Outsourcing60% Call Center Services5% Back Office Outsourcing +25% Business Consulting5% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Phone Support Services25% Email Support Services15% Chat Support Services +110% Order Processing & TakingOne Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Services provided
25% Customer Service Outsourcing50% Call Center Services20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Paris, France
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr1,000 - 9,999Seoul, South Korea
Services provided
20% Customer Service Outsourcing25% Translation20% Call Center Services +910% Custom Software Development10% Web Design5% Advertising5% Cybersecurity1% Graphic Design1% Mobile App Development1% Other Design1% Other Digital Marketing1% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingDigital Hearts Co., Ltd., a Translation company, was founded in 2001. The company offers Translation and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Ability to Deliver considers three criteria:
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List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
55% Customer Service Outsourcing31% Phone Support Services45% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Phone Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Customer Service Outsourcing50% Phone Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
35/40.018.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing50% Phone Support Services20% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing70% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.4/40.016/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Phone Support Services45% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other
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