Top Phone Support Services
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2,150 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
15% Phone Support Services40% Chat Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsRFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back Office Outsourcing for Delivery App
5.0 — RFS Business Solutions Pvt Ltd provides customer service and back-office outsourcing for a delivery app. The team handles onboarding walkthroughs, calls, emails, and chats from users, couriers, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
30% Phone Support Services45% Order Processing & Taking15% Email Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
59% Customer Service Outsourcing26% Back Office Outsourcing15% StaffingFocus Areas
85% Phone Support Services15% Chat Support ServicesSee all 3 projectsSrisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.
Reviews mention Professional
Clients have consistently described Srisys Inc as professional and organized in their approach to customer support. One review highlighted their 'comfortable appearance' and daily professionalism, while another noted their 'discreet and informed' service. Although there were mentions of slight delays in response times, the overall sentiment reflects reliability and a commitment to maintaining a positive company reputation. Clients appreciate the time savings provided, indicating a strong alignment with their needs.-
Customer Support Services for IT Company
3.5 Nov 2, 2017They have a comfortable appearance to them and are professional on a daily basis. They're discreet and informed.
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Industry Experience
Srisys Inc has garnered favorable feedback across the Information Technology and Healthcare industries. Clients highlight their strengths in customer service, cost efficiency, and the ability to manage high volumes of inbound calls. In IT, they are noted for responsiveness and quality support, while in healthcare, they provide effective back-office solutions that alleviate staff burdens. Overall, Srisys Inc is well-regarded for enhancing operational efficiency and maintaining professionalism in service delivery.
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Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Srisys Inc generally perceive their pricing as fair and reflective of the value provided. For instance, one client noted they save over $100 monthly, while another mentioned significant savings of thousands of dollars. The feedback indicates satisfaction with the cost-effectiveness of the services, although some clients suggested that additional services at lower prices could enhance value. Overall, the sentiment is positive regarding cost and value for money.Was this helpful?
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$5,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsAnswerFone is an answering and reception services provider, excelling in customer interaction and administrative support. Reviews highlight their professional workflow and dedicated staff, with 100% of clients praising their communication and reliability. Notably, 85% of reviewers express satisfaction with AnswerFone's ability to streamline operations and enhance customer experience, making them a valuable partner for businesses seeking efficient call management solutions.
Reviews mention Reliable
The feedback regarding AnswerFone highlights a strong sentiment of reliability. Clients express satisfaction with their consistent call answering services and detailed reporting. One client noted, 'They’ve done well in answering phone calls,' and appreciated that AnswerFone provided all promised resources without outsourcing. Overall, the reviews indicate that AnswerFone is a dependable partner, with clients feeling secure in their ongoing relationship and receiving value for their investment.-
Answering Services for Telemarketing Company
5.0 Oct 27, 2020Their phone system gives a detailed weekly report of calls received, length of calls, and the charge. Communication is going well between our teams; we use phone and email. They've provided all of the resources they promised.
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Industry Experience
AnswerFone has demonstrated its expertise across various industries, including financial services, advertising, manufacturing, and blockchain, by providing reliable call answering and customer support. Clients have praised their professionalism, responsiveness, and ability to adapt to specific needs, effectively enhancing customer service and operational efficiency. Overall sentiment is positive, particularly within financial services and marketing, where their services are deemed valuable for lead qualification and customer engagement.
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Manufacturing Other Industry IT Services Advertising & marketing Financial services Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with AnswerFone's pricing and value for money. One client noted, 'They also have the best pricing that I’ve found,' while another highlighted the service as a 'worthwhile service that provides a ton of value compared to having a receptionist in-office.' Overall, the sentiment reflects appreciation for flexible rates and the cost-effectiveness of outsourcing administrative tasks, making it an attractive option for businesses seeking affordable support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +210% HR Outsourcing10% Sales OutsourcingFocus Areas
40% Phone Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsCall2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.
1 of 1 Phone Support Services reviews is 5 starsLess than $10,000 avg. project costPhone Support Services Experience
Call2Customers.ae has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting a 100% satisfaction rate. Key themes include exceptional communication, professionalism, and a personalized approach that aligns with client values. Reviewers noted improved fan engagement and streamlined processes, particularly in ticketing and sponsorship outreach. The company's responsiveness and project management were consistently praised, with clients noting that they exceeded expectations and delivered on time, ultimately strengthening community connections.
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Industry Experience
Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
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Sports Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsTelvo Global is a Customer Service BPO specializing in AI-powered voice and SMS solutions for customer support outsourcing. Reviews highlight their tailored approach, with 100% positive feedback on responsiveness and project management. Impressively, 90% of reviewers praised their innovation in combining AI automation with personalized customer care solutions.
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Email Support Services20% Chat Support Services +120% Order Processing & TakingSee all 6 projectsAnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.
Reviews mention High-quality work
Clients consistently praise AnswerFront for delivering high-quality work, noting their exceptional commitment to project management and client satisfaction. One client highlighted the seamless setup of a customer support system, which significantly increased operational efficiency and client satisfaction by 20%. Another review emphasized AnswerFront's dedication to quality, stating that their attention to detail in candidate screening and ongoing support directly contributed to a 25% improvement in client satisfaction scores. Overall, the sentiment reflects strong approval for AnswerFront's quality of service.-
Outsourced Staffing Services for Outsourcing Company
5.0 Jul 30, 2024Their commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support. Their attention to detail and dedication to delivering top-notch service helped us achieve our goals effectively.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Marketing Company
5.0 — AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing30% Data Annotation Services30% Recruiting +110% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsImmido is a Customer Support Outsourcing company specializing in comprehensive customer service BPO solutions, including 24/7 multilingual support and dynamic workload management. With 100% positive feedback from reviewers, clients commend their professionalism, responsiveness, and ability to maintain high service levels while allowing internal teams to focus on core activities.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback on Immido has been overwhelmingly positive. A client from Spribe noted the company's professionalism and responsiveness, highlighting their effective handling of customer support with 24/7 multilingual coverage. The project management was praised for maintaining SLAs and adapting to workload fluctuations seamlessly. Overall, clients appreciated the high-quality service and commitment to client needs, with no significant areas for improvement identified.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for iGaming Company
5.0 — Immido provides customer service outsourcing for an iGaming company. The team handles customer inquiries, providing 24/7 multilingual support, issue handling, escalation, and communication with Read moreWas this helpful?
Industry Experience
Immido has demonstrated strong expertise in the IT Services industry, particularly in customer support for iGaming providers. Feedback highlights their professionalism, responsiveness, and ability to manage dynamic workloads effectively. Clients appreciate their 24/7 multilingual support and consistent adherence to service level agreements (SLAs), resulting in improved customer satisfaction. Overall, Immido is well-suited for projects requiring high-quality customer service and scalable support solutions in the IT sector.
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +320% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
36% Phone Support Services36% Order Processing & Taking14% Chat Support Services +114% Email Support ServicesSee all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
Reviews mention High-quality work
Axcim Business Solutions has received high praise for their quality of work, particularly in streamlining accounting and financial processes. One client noted, 'Their services are exceptionally great,' highlighting their expertise and effective communication. The firm demonstrated a strong understanding of their services and maintained timely delivery, contributing to a positive overall experience. Clients commend their dedication and ownership of projects, with no significant areas for improvement identified.-
Accounting Services for Software Development Firm
5.0 Jul 1, 2021Our accounting has been streamlined properly after we started working with Axcim. Their services are exceptionally great.
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Industry Experience
Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Human Resources SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +715% Social Media Marketing10% Call Center Services10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsAlpha Assistant is a versatile company providing services such as marketing, customer support, data monitoring, recruitment, and administrative support. Feedback indicates an overwhelmingly positive experience, with 87.5% of clients praising their professionalism, responsiveness, and project management. However, one review (12.5%) highlights significant billing and service issues, suggesting room for improvement in financial management and service consistency. Overall, Alpha Assistant is commended for fostering a collaborative and results-driven environment.
Reviews mention Team players
Client feedback highlights Alpha Assistant's exceptional team dynamics and commitment to collaboration. The Co-founder of Waterboy noted that the team members treat their business as their own, demonstrating a strong investment in achieving results. They emphasized the team's responsiveness and ability to swiftly implement changes, reflecting a culture of teamwork and support. Overall, the sentiment is highly positive, with clients appreciating the team's dedication and alignment with their organizational goals.-
Call Center Services for Hydration Company
5.0 Mar 4, 2024At Alpha Assistant, the team members we collaborate with truly believe in our business. They regard our business as their own and are concerned about results. My contacts with all levels of the organization have shown that everyone is incredibly kind and vested in our success, from the new hires answering the phones to the higher leadership who develops strategy. They are the epitome of the phrase 'Your win is our win.'
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Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Business Services, Advertising & Marketing, Telecommunications, and Consumer Products & Services. Clients frequently praise their strong project management, responsiveness, and cultural alignment. The overall sentiment reflects a positive impact, with notable success in marketing, customer service, and data monitoring. However, feedback from the Consumer Products & Services sector highlights a significant concern regarding performance issues. Potential clients in Financial Services and Retail may find Alpha Assistant particularly well-suited for their needs.
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Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Alpha Assistant's competitive pricing and excellent value for money. Feedback indicates that their services have led to significant improvements in operational efficiency and customer satisfaction, with one client noting a 300% increase in online sales. Another client praised them for being a cost-effective solution for recruitment and management, stating that Alpha Assistant fit their budget while delivering high-quality talent. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.Was this helpful?
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Undisclosed< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 6 projectsAdentcom Contact Center & BPO is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their excellent cultural fit, high responsiveness, and successful project management, with 100% of feedback being positive. Clients appreciate their communication skills and attention to detail, contributing to consistently meeting and exceeding project objectives.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Phone Support Services, with 100% of clients expressing satisfaction with outcomes and project management. Clients particularly commend their effective communication and dedication to exceeding expectations, noting a strong team culture. Key strengths highlighted include their ability to meet KPIs and deliver timely results, with specific mention of their responsiveness and care for project accuracy.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% IT Strategy ConsultingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 2 projectsNoodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.
Reviews mention Accessible
Clients have consistently highlighted Noodesk's accessibility and open communication as key strengths. One CEO noted their 'flexibility, availability, and open line of communication' as particularly impressive, emphasizing the ease of collaboration. Overall, the sentiment regarding accessibility is highly positive, with clients appreciating the responsive nature of their team throughout ongoing projects.-
Social Media & PPC Marketing for Consultancy & Coaching Firm
5.0 May 21, 2021The most impressive thing about them was their flexibility, availability, open line of communication.
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Industry Experience
Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
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Chemicals & Biotechnology ConsultingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
Reviews mention Communicative
Clients have consistently praised RemoteReps247 for their proactive communication and excellent project management. One client highlighted that they did not need to follow up for information, as the company maintained constant contact and delivered details promptly. The sentiment surrounding communication is overwhelmingly positive, with clients appreciating the timely updates and the structured approach taken throughout the project.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didnt had to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
RemoteReps247's reviews reflect a predominantly negative sentiment regarding their cost and value for money. Multiple clients described their experiences as disappointing, with one stating, 'Despite a budget-friendly price, we received no results.' Another remarked on the company's 'big talk and no work,' indicating that the promised leads and value were never delivered. While a few clients acknowledged their pricing fit within budgets, the overall feedback suggests a lack of return on investment, leading to feelings of being misled.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing15% AI Development +415% Generative AI10% Call Center Services10% Sales Outsourcing10% Web DevelopmentFocus Areas
29% Phone Support Services71% Chat Support ServicesSee all 4 projectsWERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.
Industry Experience
WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Customer Service Outsourcing10% API Development10% Application Management & Support +910% Custom Software Development10% IT Managed Services10% Marketing Strategy10% Robotics Process Automation10% Web Design5% Back Office Outsourcing5% Product Marketing5% Recruiting5% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsDevsPro is a web development company that specializes in WordPress websites, custom plugin development, and automation solutions. The reviews indicate a strong emphasis on professionalism, timely delivery, and alignment with client values, with 100% positive feedback highlighting their effective project management and commitment to meeting client needs.
Industry Experience
DevsPro has demonstrated expertise primarily in the non-profit sector, providing comprehensive website development and automation solutions. Clients appreciate their professionalism, timely delivery, and alignment with organizational values, underscoring their strong project management skills. The positive feedback indicates a robust capability in creating custom plugins and enhancing user engagement, making them a suitable partner for non-profit organizations seeking to improve efficiency and outreach.
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Average Project Cost Breakdown
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Clients have expressed satisfaction with DevsPro's pricing, noting it as a good fit for their budget while providing great value for the cost. One client specifically highlighted the company's alignment with their values and the high ratings that influenced their choice. Overall sentiment reflects that clients appreciate the cost-effectiveness of the services rendered, with timely delivery and professionalism further enhancing the perceived value.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 15 projectsVicky Virtual is a virtual receptionist service company that provides call handling, appointment scheduling, and administrative support. The overall feedback is predominantly positive, with approximately 80% of reviews highlighting their professionalism, responsiveness, and excellent customer service. Many clients appreciate their ability to manage high call volumes efficiently and the positive impact on their business growth, although a few noted issues with service consistency and platform changes.
Reviews mention Well-organized projects
Clients have consistently praised Vicky Virtual for their well-organized project management and responsiveness. One reviewer highlighted the team's professionalism and efficiency, noting that they quickly adapted to complex scripts while maintaining a natural tone. The proactive communication from the owner during a platform migration further exemplified their commitment to client care. Overall, the sentiment reflects high satisfaction with the structured approach and effectiveness of Vicky Virtual's services.-
Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019The workflow between our team and theirs was effective. We get updates after every single call, plus, their owner is proactive in reaching out and seeing if there are any improvements they can make. Vicky Virtual recently had a migration that disrupted their normal schedule. The owner got in touch immediately and let me know what was going on so we could pause our radio advertisements, and it was quickly resolved for us.
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Industry Experience
Vicky Virtual has received positive feedback across various industries including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. In the Legal sector, clients appreciate their call handling and message management, noting improved customer interactions. The Advertising & Marketing industry highlights their effectiveness in converting leads into appointments. Telecommunications reviews indicate a need for consistent service, while clients in Financial Services and Retail commend their prompt communication and professionalism. Overall, Vicky Virtual's strengths lie in their reliable call handling and customer service across these diverse industries.
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Financial services Other Industry Arts, entertainment & music Information technology Retail Healthcare Advertising & marketing Telecommunications LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vicky Virtual as a cost-effective solution, with many noting that their pricing fits within budget constraints while delivering good value for money. For instance, one client highlighted that each call costs less than $1, while another emphasized how the service paid for itself through increased bookings. However, some reviews expressed dissatisfaction with service consistency, particularly regarding call handling, which could affect overall value perception.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsAmiy is a business development services company specializing in providing market-savvy specialists to assist with client acquisition in international markets. The feedback highlights Amiy's strong communication and adherence to deadlines, with 100% of the reviewers praising these aspects. Despite initial pandemic-related challenges in recruitment, the client reports a consistent generation of at least 10 new opportunities monthly.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
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Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +220% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
Industry Experience
GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other IndustryWas this helpful?
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Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInfinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
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Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +313% HR Outsourcing13% Sales Outsourcing12% RecruitingFocus Areas
100% Phone Support ServicesSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention Trustworthy
OptimumSource is consistently regarded as a trustworthy partner by clients, who highlight their reliability and exceptional customer service. One client noted, 'They are trusted and reliable,' emphasizing their consistent performance since 2015. Additionally, the ability to save over 100 hours and more than $10,000 monthly further reinforces the positive sentiment surrounding their trustworthiness. Overall, clients express high confidence in their services, making them a dependable choice for back office needs.-
Data Entry and Payment Services for Business Services Firm
4.5 Nov 2, 2017They are trusted and reliable. They have proven it over the time we have worked with them. They are reliable and easy to work with.
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Industry Experience
OptimumSource has demonstrated expertise across various industries, including Business Services, Financial Services, Manufacturing, and others. Clients appreciate their reliability, effective customer service, and cost-saving capabilities, noting significant time and money reductions. Overall sentiment is positive, with strong recommendations highlighting their ability to handle regulatory requirements and payment processes, making them a suitable partner for businesses seeking back office solutions.
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Manufacturing Business services Other industries Financial servicesWas this helpful?
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OptimumSource is consistently praised for its cost-effectiveness and value for money. Clients report significant savings, with one noting a reduction of over $10,000 monthly and another mentioning $2,000 in monthly cost savings. The company's pricing structure is described as straightforward, with monthly billing and additional charges for advanced services. Overall, the sentiment is highly positive, with clients appreciating the reliability and efficiency of the services provided, indicating that the value received aligns well with the costs incurred.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +210% Call Center Services10% Web DevelopmentFocus Areas
30% Phone Support Services50% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsApex Global is a lead generation and digital marketing company specializing in outbound and inbound call services and Google AdWords. The feedback highlights their innovation and expertise, particularly in digital marketing and SEO. Approximately 100% of the reviews emphasize their strong project management skills and effective communication. The client is impressed with their depth of knowledge and hopes for their expansion.
Industry Experience
Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.
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Arts, entertainment & musicWas this helpful?
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Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +310% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 5 projectsKey Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.
Reviews mention Communicative
Key Carrier Management Service (Key-CMS) received positive feedback regarding their communication, highlighted by the client's impression of their 'good communication, management, teamwork, and positive outlook.' The client noted that Key-CMS completed projects on time and managed them effectively, although there were instances where not all data was obtained. Overall, the sentiment reflects satisfaction with Key-CMS's communicative approach, despite minor areas identified for improvement.-
Call Center Services for Reverse Osmosis Component Mfr
4.0 May 30, 2024The company utilized Virtual Meeting and Email or Messaging App as the primary forms of communication. We were impressed with their good communication, management, teamwork, and positive outlook. They completed projects on time and managed projects better, though a few requirements were not fulfilled.
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Industry Experience
Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services ManufacturingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% AI Agents20% Branding +220% CRM Consulting and SI20% Generative AIFocus Areas
30% Phone Support Services50% Email Support Services20% Chat Support ServicesSee all 1 projectsExperoc is a Customer Support Outsourcing company specializing in managing online customer support, including email and social media. With 100% positive feedback from reviewers, clients appreciate their efficiency and comprehensive service handling, reporting a 63% increase in revenue and significant productivity gains. However, improvements are suggested in analytics and features for basic plans.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read moreWas this helpful?
Industry Experience
Experoc has demonstrated significant expertise in the IT Services industry, notably enhancing customer support for startups. Clients report a remarkable 60% increase in productivity and substantial revenue growth, attributed to Experoc's comprehensive management of online support channels. Their strengths include efficient project management and partnerships with leading customer experience software providers. However, there is room for improvement in analytics and user demonstrations. Overall, they are well-suited for IT companies seeking to optimize customer engagement.
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IT ServicesWas this helpful?
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Clients generally perceive Experoc's services as cost-effective, particularly for startups. One client highlighted spending approximately $299 per month, which significantly contributed to a 63% revenue increase. They noted that Experoc's comprehensive management relieved them from additional costs and stress associated with customer support tools. Overall, the sentiment reflects a strong value for money, although some clients suggested enhancements in analytics and features for basic plans.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
28% Phone Support Services28% Order Processing & Taking26% Email Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
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Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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Undisclosed< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read moreWas this helpful?
Industry Experience
Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
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TransportationWas this helpful?
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Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.Was this helpful?
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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Undisclosed< $25 / hr50 - 249Kolkata, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +310% Search Engine Optimization10% Video Production10% Web DesignFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 8 projectsMyTasker is a virtual assistance and administrative support company that offers a range of services including market research, administrative support, and SEO services. Approximately 80% of the reviews highlight their reliability, efficiency, and professional communication. Clients appreciate their ability to manage tasks effectively, with a few suggesting increased proactivity could enhance their service. While most feedback is positive, one client expressed dissatisfaction with billing and communication issues.
Reviews mention Professional
Clients consistently commend MyTasker for their professionalism and responsiveness. The Executive Director of PRGN highlighted their clear communication and attention to detail, enabling a seamless collaboration that allows for strategic focus. Similarly, the Sales Operation Manager at Stalwart Crafts noted the team's punctuality and reliability, emphasizing their ability to deliver high-quality work with minimal oversight. Overall, the sentiment regarding MyTasker’s professionalism is overwhelmingly positive, showcasing their commitment to high standards in service delivery.-
Outsourced Sales & Back Office Services for Crafts Company
5.0 Sep 30, 2024Always on time, always communicative, and very little assistance required. Great at troubleshooting and took lots of responsibility - we know that once they are on the case, we can have perfect ease of mind as it will be correct and on time 100% of the time.
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Back-Office Outsourcing for PR Network
5.0 Sep 2, 2025I work with Imran on a daily basis and Samrat Gosh as a manager overseeing the work done for us. I highly appreciate their professional and truly supportive attitude, their short response time, and always clear communication on what to expect in the delivery of any task, both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors.
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Industry Experience
MyTasker has demonstrated expertise across various industries, including Public Relations, Advertising & Marketing, Hospitality, Manufacturing, Business Services, and Wellness & Fitness. Clients appreciate their communication, reliability, and ability to deliver quality work on time. Feedback is particularly positive in Advertising & Marketing and Business Services, where they effectively support operations and project management. However, there are mixed sentiments in Wellness & Fitness, highlighting challenges in communication and service consistency. Overall, MyTasker is well-suited for organizations seeking dependable administrative and support services.
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Business services Advertising & marketing Hospitality & leisure Manufacturing Wellness & Fitness Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive MyTasker as offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while delivering high-quality work. For instance, an Executive Director noted that MyTasker's pricing was 'good value for cost,' and the service saved clients significant time and resources. However, one client expressed concerns over billing practices, indicating a lack of transparency in charges, which slightly marred the overall positive sentiment regarding value.Was this helpful?
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing25% Social Media Marketing +115% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 7 projectsBewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.
5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Retail Company
5.0 — Bewage Technologies provided customer support services for a consumer retail company. The team answered customers' questions regarding products, sales, and promotions through direct digital Read moreWas this helpful?
Industry Experience
Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Virtual Assistants Pakistan, highlighting the smooth onboarding process and the professionalism of assigned virtual assistants. One client from Agate Home Care noted a significant positive impact on operations due to effective communication and diligent task execution. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating that the company is a dependable choice for virtual support.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read moreWas this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +510% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
100% Phone Support ServicesTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
Industry Experience
Calibrus has received positive feedback across various industries for their effective outbound services. Clients have praised their strong communication, quality of service, and efficiency, particularly in enhancing customer interactions. They have reported significant cost savings and improved service quality. Overall sentiment indicates that Calibrus is particularly well-suited for companies seeking to boost customer engagement and streamline communication processes.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Calibrus offers competitive pricing options ranging from $500 to $1,000 per month, providing substantial value for money. Clients report significant savings, with one noting a monthly saving of approximately $2,000 due to the efficiency of their services. Overall, feedback indicates a high satisfaction level regarding quality and communication, reinforcing the perception of their services as a cost-effective solution for outbound needs.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
16% Phone Support Services42% Chat Support Services42% Email Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication skills. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their commitment to keeping clients informed. Additionally, another client remarked on their 'constant contact' and availability to answer questions, further emphasizing their communicative approach. Overall, client sentiment reflects strong satisfaction with the company's communication and responsiveness throughout the engagement.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Whatever their systems are, they seem to work. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the retail and healthcare industries. In retail, they excelled in collections, providing consistent monthly updates, though improvements in online reporting were suggested. In healthcare, they significantly increased account receivables through efficient communication and effective collection strategies, leaving clients highly satisfied. Overall, their strengths in responsiveness and collection success position them as a reliable partner for both retail and healthcare clients seeking improved financial outcomes.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Rozlin Financial Group, Inc. express a positive sentiment regarding the company's cost and value for money. One client noted consistent monthly payments received from collections, highlighting reliability despite modest collection rates. Another client emphasized the impressive collection success compared to previous providers, appreciating the efficiency and responsiveness of the team. Both reviews suggest that the pricing structure, which includes commission fees, aligns well with the value delivered, although improvements in reporting tools were suggested.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services35% Email Support Services30% Order Processing & Taking +125% Chat Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Reviews mention Timely
Clients consistently praised Brave Solutions for their timely delivery and responsiveness. One client noted, 'The project management at Brave Solutions was definitely one of the best—they delivered on time and reacted quickly to our ever-changing needs.' Another client emphasized their clear communication and consistent updates, stating, 'We never had to chase them for feedback; things were always on top with them.' Overall, the sentiment regarding timeliness is overwhelmingly positive, highlighting their commitment to project deadlines.-
Custom Software Dev for Digital Impact Consulting Firm
5.0 Mar 15, 2025The project management at Brave Solutions was definitely one of the best—they delivered on time and reacted quickly to our ever-changing needs. They could demystify complex data processes and give our team hands-on training; now, that's good work.
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Social Media & Content Marketing Strategy for E-Commerce Co
5.0 Apr 7, 2025They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.
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Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +320% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has demonstrated significant expertise in the business services industry, with clients noting their ability to streamline operations and provide flexible pricing. Reviewers emphasize the provider's strong communication skills and their capacity to save clients both time and money. Overall sentiment from the business services sector is positive, highlighting Exela's effectiveness in reducing operational burdens and enhancing client satisfaction.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Exela is perceived as providing good value for money, with clients noting significant cost savings. One client reported a reduction in expenses by approximately 35% and a monthly savings of $2,500. Their pricing structure is described as fair and flexible, contributing to a positive overall sentiment. Clients appreciate the quality of work and effective communication, reinforcing the belief that their investment yields substantial operational efficiencies.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Content Writing Services +420% Transcription10% Back Office Outsourcing10% Business Consulting10% Corporate Travel ManagementFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 1 projectsProoffice Assist is a Customer Service Outsourcing company known for its exceptional administrative services, including phone answering and email response. All feedback highlights improved admin processes and top-notch administrators, with 100% of reviewers praising their communication and responsiveness.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing & Call Svcs for Health Training Co
5.0 — A healthcare training company hired Prooffice Assist to provide back-office outsourcing and call center services. The team was responsible for various administrative services and streamlining daily Read moreWas this helpful?
Industry Experience
Prooffice Assist has received positive feedback primarily from the healthcare training industry. Clients commend their ability to streamline administrative processes and enhance client assistance through exceptional communication and responsive management. The company's strengths lie in providing valuable administrative services and innovative solutions for day-to-day operations. Overall sentiment is highly favorable, indicating Prooffice Assist is well-suited for businesses seeking administrative support in the healthcare sector and potentially other service-oriented industries.
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Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchProoffice Assist is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +410% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesSee all 5 projectsTechsho is a lead generation company that excels in providing quality, pre-qualified prospects, particularly for real estate professionals. The company has received overwhelmingly positive feedback, with clients praising its commitment, reliability, and cost-effectiveness. Notably, Techsho's efforts resulted in a 40% reduction in prospecting time and generated 2,500 leads, of which 300 were qualified.
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Techsho has garnered overwhelmingly positive feedback for its Phone Support Services, with 90% of clients expressing satisfaction regarding lead generation and qualification efforts. Clients commend the team's commitment, adaptability, and thorough project management, noting a 40% reduction in prospecting time. Specific client feedback highlights a significant increase in appointment bookings and closed deals, alongside a detailed reporting process. A slight improvement area includes more upfront alignment on lead qualification criteria.
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Industry Experience
Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.Was this helpful?
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$1,000+< $25 / hr10 - 49Golem, Albania
Services provided
10% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +215% Sales Outsourcing10% AI AgentsFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsDat Dat Solutions is a telecommunications infrastructure provider specializing in cloud-based VoIP systems and network security. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management and expertise. Clients report significant improvements, such as a 60% increase in system reliability and a 70% reduction in IT support tickets. Their commitment to understanding client needs and proactive problem-solving are frequently highlighted.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Dat Dat Solutions for their exemplary project management and deep understanding of business needs. Notable results include a 99.98% network uptime and a 60% improvement in system reliability. Clients highlighted the company's proactive communication and commitment to success, noting significant reductions in IT support tickets and improved client satisfaction scores. While minor initial delays were mentioned, the overall sentiment remains highly positive, reflecting Dat Dat Solutions as a reliable and strategic partner.Was this helpful?
Industry Experience
Dat Dat Solutions has demonstrated exceptional expertise in the telecommunications sector, as evidenced by their success in building scalable cloud-based infrastructures and enhancing communication systems. Clients noted a significant increase in network uptime, reliability, and client satisfaction, highlighting their proactive project management and in-depth industry knowledge. Overall sentiment in the telecommunications industry is highly positive, indicating that their capabilities would be an excellent match for organizations seeking to optimize their communication frameworks.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Dat Dat Solutions for their exceptional value and cost-effectiveness. One CEO noted a $20,000 investment resulted in a 35% increase in client satisfaction and a 60% improvement in system reliability. The firm consistently delivers projects on time and within budget, with an exemplary project management approach. Their commitment to understanding client needs and providing tailored solutions has led to a high return on investment, making them a strategic partner worth the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing30% Email Marketing15% Call Center Services +414% Back Office Outsourcing11% Sales Outsourcing10% Content Marketing10% Social Media MarketingFocus Areas
17% Phone Support Services44% Chat Support Services22% Email Support Services +117% Order Processing & TakingSee all 7 projectsKonnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.
Reviews mention Personable
Clients have consistently highlighted the personable nature of Konnektor's team, noting their ability to establish a personal connection and maintain open communication throughout projects. One client praised their 'honest expectation' and 'quality workers,' emphasizing the positive interpersonal dynamics. Overall, the sentiment regarding their personable approach is highly favorable, with clients expressing satisfaction and a willingness to recommend their services.-
Calling Services for Mobile Event App
5.0 Mar 19, 2020The process was a operational success. We had no issues with working with Konnektor and mid process changes ( reacting to the process results ) were handled by Konnektor without issue or complaint. What did you find most impressive about this company? Personal connection ( no pun intended ) Honest expectation Quality workers Fair market price. I have recommend Konnektor before and will recommend them again We continue to use them.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Konnektors for their effective lead generation services, noting the delivery of qualified leads that significantly enhanced outreach efforts. One CEO highlighted their responsive project management and professional approach, stating that the team was easy to work with and consistently met expectations. Overall sentiment reflects high satisfaction with outcomes, as clients appreciated the alignment of services with their budget and needs.Was this helpful?
Industry Experience
Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.
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Consumer products & services Information technology Business services IT Services Transportation Advertising & marketingWas this helpful?
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$1,000+< $25 / hr250 - 999Bradenton, FL
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsPerfect Data Entry is a company specializing in back office services, helping businesses save time and reduce in-house work through efficient data entry and form processing. Overall, 100% of the feedback is positive, highlighting their ability to save clients significant amounts of time and money, improve organization, and enhance operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Perfect Data Entry for their well-organized project management. One client noted a 'sound organization' as a key strength, which contributed to increased efficiency and productivity. The ability to deliver quality work quickly, alongside effective communication, has also been highlighted, reinforcing the overall positive sentiment regarding their project organization.-
Business Service Data Entry
5.0 Aug 12, 2017The service provider has demonstrated a sound organization. This has resulted in increased efficiency and production, along with a notable increase in revenue.
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Industry Experience
Perfect Data Entry has garnered positive feedback across various industries, including Automotive, Business Services, Information Technology, and Other Industries. Clients commend their ability to streamline back office tasks, leading to significant time and cost savings. Automotive clients appreciate the reduction in training needs, while businesses in the IT sector benefit from improved filing efficiency. Overall sentiment reflects satisfaction with their reliability and quality of service, making them a strong candidate for projects requiring data management across these fields.
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Automotive Other industries Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Perfect Data Entry's cost-effectiveness and value for money. One client noted saving $3,000 monthly by avoiding hiring and training costs, while another reported an impressive $400,000 in monthly savings. Their pricing structure is typically monthly, with a flat rate for services, which clients find beneficial. Overall, clients express satisfaction with the financial benefits and efficiency improvements gained from the partnership.Was this helpful?
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$1,000+< $25 / hr10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
30% Customer Service Outsourcing25% Email Marketing10% Back Office Outsourcing +510% Call Center Services10% Sales Outsourcing5% Content Marketing5% Social Media Marketing5% Web DesignFocus Areas
20% Phone Support Services40% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 2 projectsEGA Connect is an IT support and consulting company known for providing comprehensive 24/7 support and technical expertise in software systems, notably for the cruise line industry. The overall feedback is positive, highlighting their flexibility and responsiveness, with 80% of the reviewers expressing satisfaction with their services. Some areas for improvement include communication efficiency.
Industry Experience
EGA Connect has demonstrated strong expertise in the IT Services industry, particularly in providing 24/7 technical support and consulting for cruise line photography systems. Clients praised their flexibility, responsiveness, and quality service, highlighting their ability to address technical challenges effectively. Overall sentiment is positive, indicating that EGA Connect is a suitable partner for businesses seeking reliable IT support, particularly within the cruise and photography sectors.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
EGA Connect is perceived as providing excellent value for money, with clients noting their flexibility and responsiveness as key strengths. One client emphasized that 'you’ll get everything you pay for,' indicating satisfaction with the overall cost relative to the quality of service. While there were minor communication issues, the overall sentiment reflects a positive view of their pricing and the comprehensive support offered during engagements.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Corporate Training & Coaching +1110% Custom Software Development10% E-Commerce Development10% Mobile App Development10% UX/UI Design10% Web Design10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsCovent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.
Industry Experience
Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure.Was this helpful?
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$1,000+< $25 / hr10,000+New York, NY
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Reviews mention Easy to work with
Clients have consistently noted that EXL Service is easy to work with, highlighting their accessibility and user-friendly approach. One client remarked on their thoroughness, stating they are 'easy to contact and easy to use,' which significantly enhances collaboration. Overall, the sentiment reflects a positive experience, with clients appreciating the quick turnaround of quality work and effective communication.-
Payment Processing for Hospitality Firm
3.0 Aug 12, 2017They are easy to contact and easy to use.
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Industry Experience
EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.Was this helpful?
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
23% Phone Support Services31% Chat Support Services31% Email Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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$1,000+< $25 / hr10 - 49Accra, Ghana
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +910% HR Outsourcing10% Staffing5% Business Consulting5% Data Annotation Services5% Fulfillment5% IT Managed Services5% IT Staff Augmentation5% Sales Outsourcing5% Unified Communications Consulting & SIFocus Areas
10% Phone Support Services60% Chat Support Services15% Email Support Services +115% Order Processing & TakingSee all 2 projectsZuZo Company Limited is a Customer Support Outsourcing firm specializing in call center solutions and customer care outsourcing. The reviews highlight a 4.7/5 customer satisfaction score and a +70 net promoter score, indicating exceptional service quality. Clients commend their responsiveness, adaptability, and effective project management, although there is room for incorporating AI into more operations.
Reviews mention Timely
Clients have expressed high satisfaction with ZuZo Company Limited's timely project management. One client highlighted that ZuZo delivered every phase on time and remained available for support throughout the process, ensuring smooth onboarding and integration. Their responsiveness and commitment were noted as key factors in achieving a successful outcome. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating the company's dedication to meeting deadlines and addressing needs promptly.-
Omnichannel Contact Center Setup for Insurance Company
5.0 Dec 4, 2025ZuZo managed the entire project with a level of consistency and commitment that made the process easy for us. They delivered every phase on time, stayed available whenever we needed them, and handled each request with care. From the initial setup through system integration and go live, they guided the work with clear communication and a solid understanding of our needs. Their responsiveness and reliability played a big role in how smoothly the onboarding, configuration, and training stages turned out, and it strengthened the value of the final solution we now rely on.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Outsourcing for Nonprofit
4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read moreWas this helpful?
Industry Experience
ZuZo Company Limited has demonstrated strong expertise in the non-profit and insurance industries. Clients from the non-profit sector lauded their ability to enhance customer satisfaction and streamline data collection, achieving remarkable improvements in service metrics. In the insurance industry, they successfully integrated an omnichannel communication platform, resulting in elevated customer experience and operational efficiency. Overall, feedback highlights ZuZo's responsiveness, adaptability, and commitment across these sectors, making them a solid choice for organizations seeking impactful solutions.
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Non-profit InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchZuZo Company Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
25% Customer Service Outsourcing35% Call Center Services20% Generative AI +120% Sales OutsourcingFocus Areas
60% Phone Support Services30% Order Processing & Taking10% Chat Support ServicesSee all 2 projectsVinsiAI is a Customer Service Outsourcing company specializing in call center solutions and customer care outsourcing. The company is praised for its responsiveness and ability to provide cost-effective, AI-driven customer support services, with 100% positive feedback from reviewers highlighting its seamless implementation and high customer satisfaction. Notably, 100% of reviewers emphasize the impressive natural voice integration and effective project management.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Food & Beverage Restaurant
5.0 — VinsiAI is developing a natural-sounding voice and conversation tool to take orders from incoming calls for a fast-casual restaurant. Read moreWas this helpful?
Industry Experience
VinsiAI has received positive feedback from clients in the Food & Beverage and Business Services industries. In Food & Beverage, they excelled in automating order taking, improving efficiency and customer interaction. In Business Services, clients noted the effective deployment of customer service agents, enhancing response times and satisfaction. Overall, VinsiAI is recognized for its responsiveness, product quality, and cultural fit, making it a strong candidate for businesses seeking AI solutions in these sectors.
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Food & Beverage Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted VinsiAI's pricing as a strong point, noting that it fits within their budgets and offers good value for the cost. For instance, a Director from Wicked Chicken emphasized the company's pricing as a key reason for selection, while a BPO owner remarked on VinsiAI providing a lower-cost solution compared to human agents. Overall, the sentiment surrounding VinsiAI's cost and value for money is positive, reflecting satisfaction with the financial aspects of their services.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsSuper Virtuals is a virtual assistance service provider offering support in data management and related administrative tasks. Reviews indicate mixed feedback, with 50% of clients praising their responsive management and skilled assistants, while the other 50% highlight failures in delivering promised outcomes and services. Potential clients should consider their specific needs and project complexity when engaging with Super Virtuals.
Reviews mention Unique expertise
Super Virtuals has received positive feedback regarding their unique expertise, particularly in data management and virtual assistant services. A client highlighted the effectiveness of their management team, noting their responsiveness and support, which significantly improved the client's data organization challenges. The client emphasized the skill of the virtual assistant provided, stating, "we no longer are experiencing the same problem" with data management. Overall, the sentiment reflects satisfaction with Super Virtuals' specialized capabilities and support structure.-
HR Services for Nonprofit Organization
5.0 Jul 10, 2022Our usual problem when running a nonprofit is data management. We have so much data coming in that it becomes too much to handle and organize. Having had an assistant from Super Virtuals who is really good and skilled in such data and spreadsheet work, we no longer are experiencing the same problem.
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Industry Experience
Super Virtuals demonstrates expertise primarily in the nonprofit sector, with positive feedback highlighting their effective virtual assistant support for data management. Clients appreciate the responsiveness of their management team. However, some engagements, particularly around grant writing, received negative feedback due to unmet deliverables and communication issues. Overall, their strengths lie in providing skilled virtual assistance and management support, making them a suitable partner for organizations focused on data-oriented tasks within the nonprofit industry.
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Non-profit NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Super Virtuals' cost and value for money is mixed. While one client praised the support and responsiveness of their management team, suggesting good value, another expressed dissatisfaction, stating they received no measurable outcomes for the $3,500 paid and experienced delays in service delivery. The latter client noted a lack of responsiveness and delivery of promised results, indicating a potential need for better alignment of pricing with service complexity.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
32% Phone Support Services36% Chat Support Services32% Order Processing & TakingSee all 2 projectsProComm is a company specializing in inbound call services, helping businesses manage high call volumes and efficiently schedule appointments. The overall feedback for ProComm is overwhelmingly positive, with nearly all reviews highlighting their strong communication skills and professionalism. Clients particularly appreciate their ability to save time and money, with reported savings ranging from $500 to $1,500 monthly.
Reviews mention Professional
The overall sentiment regarding professionalism is highly positive, with clients praising the service provider for their courteous demeanor and prompt follow-through. One client highlighted their ability to handle calls quickly, resulting in 90-100 hours saved monthly and a satisfaction rate of 100% from vendors. Despite a suggestion for improvement regarding cost, the professionalism exhibited has significantly contributed to the client's operational efficiency and satisfaction.-
Inbound Calling and Order Processing for Life Sciences Company
5.0 Nov 2, 2017They are professional and courteous with prompt follow through.
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Industry Experience
ProComm has demonstrated expertise in the telecommunications and other industries, particularly in providing inbound call services. Clients underscore their strengths in strong communication skills, professionalism, and efficiency, with feedback highlighting significant time and cost savings. The overall sentiment is positive, indicating that ProComm effectively addresses high call volumes, enhances customer service, and maximizes staff utilization. This provider is well-suited for organizations seeking to improve their inbound services and customer interactions.
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Telecommunications Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ProComm's pricing structure varies, with clients noting both hourly rates and annual commitments. Overall, clients perceive a strong value for their investment, citing monthly savings of $500 to $1,500 and significant time savings. One client highlighted the need for cost improvement, yet satisfaction with service quality remains high. The general sentiment indicates that ProComm provides good value for money, effectively enhancing operational efficiency while meeting customer service needs.Was this helpful?
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.9/40.018.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
34/40.017.4/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other
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