Top Phone Support Services
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List of the Top Customer Service Phone Support Companies
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsElegance Outsource Pvt Ltd is a Customer Support Outsourcing company that excels in providing Call Center Solutions. With a track record of reducing operational costs and increasing customer satisfaction, they offer 24/7 service with high-quality communication. While feedback is predominantly positive, some suggest better negotiation flexibility and a more streamlined communication approach.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read moreWas this helpful?
Industry Experience
Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
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TransportationWas this helpful?
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Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.Was this helpful?
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
15% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Web DevelopmentFocus Areas
21% Phone Support Services41% Chat Support Services28% Email Support Services +110% Order Processing & TakingSee all 2 projectsSonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.
Reviews mention Accommodating
Clients have consistently praised Sonnecto for their accommodating approach, noting their willingness to adapt and solve problems effectively. One client highlighted, 'They were at the forefront of solving problems and made sure the experience went smoothly.' Additionally, the emphasis on transparent communication and collaboration has fostered a strong partnership, as demonstrated by their methodical project management and responsiveness to client needs. Overall, the sentiment regarding Sonnecto's accommodating nature is highly positive.-
Holistic Staff Augmentation for IT School
5.0 May 21, 2020They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.
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Industry Experience
Sonnecto has demonstrated expertise across multiple industries, including IT Services and educational institutions. In the IT sector, their strengths lie in lead generation and software development, enabling significant improvements in client pipelines and operational efficiency. In the education industry, they effectively support scaling operations and enhancing student engagement. Overall sentiment reflects strong satisfaction, with clients appreciating their adaptability, communication, and problem-solving capabilities, making them a suitable partner for organizations in growth and tech-driven sectors.
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IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Montrose, CO
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsBest Connections Answering Services is a professional customer service company specializing in after-hours call handling and support. Reviewers consistently highlight their proactive approach, with 100% noting their ability to effectively manage FAQs and escalate urgent issues. Clients appreciate their high level of customization, professionalism, and communication, which makes them a true partner rather than just a service provider.
Industry Experience
Best Connections Answering Services has demonstrated strong expertise in the design industry, specifically providing after-hours call support for companies like Brooklyn Robot Foundry. Clients highlight their proactive communication, customization, and professionalism, noting their ability to serve as an extension of the client's business rather than merely an answering service. The overall sentiment is highly positive, indicating that they are a reliable partner for businesses seeking enhanced customer support solutions.
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DesignWas this helpful?
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Clients consistently highlight Best Connections Answering Services' exceptional value for money, noting their proactive approach and deep understanding of client needs. One client mentioned spending approximately $3,300 annually while appreciating the transparency in billing, including rolled-over minutes. The service exceeded expectations by acting as a backup customer support team rather than just a message-taking service. Overall, the feedback indicates strong satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Phone Support Services35% Email Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Cape Town, South Africa
Services provided
10% Customer Service Outsourcing80% Sales Outsourcing10% Call Center ServicesFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 3 projectsThe Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.
Industry Experience
The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.
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Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.Was this helpful?
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing20% Recruiting +220% Recruitment Process Outsourcing10% StaffingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
Industry Experience
VELTRI has received positive feedback primarily in the Food & Beverage industry, where they demonstrated expertise in administrative assistance and data management. Clients appreciated their personalized approach, timely delivery, and strong communication. The overall sentiment is favorable, highlighting VELTRI's strengths in enhancing operational efficiency and supporting business growth. Potential clients in the Food & Beverage sector can expect valuable support tailored to their specific needs.
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Food & BeverageWas this helpful?
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Clients have expressed satisfaction with VELTRI's value for money, highlighting a strong alignment between quality and cost. One client noted the 'good value for cost' and appreciated the company's ability to save time on administrative tasks, which contributed to business growth. Overall, the sentiment is positive, with feedback indicating that VELTRI delivers high-quality services while maintaining reasonable pricing, with no suggested improvements from clients.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
20% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
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Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsRAM BPO is a Customer Service Outsourcing company based in Medellín, Colombia, providing a range of services including call center outsourcing and remote customer care. Their reviews highlight a strong company culture, professionalism, and timely project management, with 100% of clients noting satisfaction with timely delivery and communication. The company is praised for its alignment with client values and fostering a positive work environment.
3 of 3 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
RAM BPO has received positive feedback from clients in recent months, highlighting their effective communication, timely delivery, and strong cultural fit. Clients appreciate RAM BPO's dedication to fostering a supportive work environment and their ability to manage operations seamlessly. Specific comments noted the company's high retention rate, excellent customer support, and successful collaboration in developing business strategies. Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and no significant areas for improvement identified.Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Logistics Software Company
5.0 — RAM BPO provides customer service outsourcing for a logistics software company. The team is responsible for reaching out to clients, following up, resolving issues, and providing technical support. Read moreWas this helpful?
Industry Experience
RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services30% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsEnglish Call Centre is a company specializing in providing exceptional English call center services, effectively managing both inbound and outbound communications for businesses. Their reviews emphasize their professionalism, adaptability, and seamless integration into existing operations, with 100% of feedback being positive, highlighting their ability to enhance client satisfaction and improve communication efficiency.
Industry Experience
English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing20% Sales OutsourcingFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 1 projectsNevora Smart Solutions is a data integration and reporting services company that excels in consolidating diverse data sources to enhance operational efficiency. The company is lauded for its professionalism, accuracy, and ability to consistently deliver on time, with 100% positive feedback highlighting improvements in reporting accuracy and operational strategy, resulting in a monthly savings of 213 hours on reporting tasks.
Industry Experience
Nevora Smart Solutions has demonstrated expertise in the Home Services industry, particularly through their work with Lush Lawn. Their strengths include data consolidation and reporting, which significantly enhance productivity and decision-making for clients. Feedback indicates a strong focus on professionalism, accurate deliveries, and a culture fit with client values. Overall, the sentiment is highly positive, suggesting that organizations in the Home Services sector, looking to improve operational efficiency and reporting accuracy, would benefit from partnering with them.
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Home ServicesWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Nevora Smart Solutions' pricing as fitting their budgets while providing excellent value for money. One client noted that the company's services significantly reduced the time spent on manual data entry, leading to enhanced productivity and decision-making. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, with clients appreciating both the affordability and the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
15% Phone Support Services40% Chat Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsRFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.
Reviews mention Helpful
Clients have expressed a positive sentiment towards RFS Business Solutions Pvt Ltd, highlighting their responsiveness and customer-focused approach. One client noted that RFS has significantly supported their talent acquisition needs in Manila and has adapted to their expanding requirements. Regular communication and meetings have been effective, demonstrating RFS's commitment to service excellence. Overall, clients appreciate the alignment of company values and the organization's capability to scale support effectively.-
Back Office Outsourcing for Space Company
5.0 Nov 26, 2024RFS is a customer-focused organization, and we feel well supported by all their team members. RFS is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and RFS has helped us find the resources we needed. We've expanded the original scope with the support of RFS and the talent available in Manila.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back Office Outsourcing for Delivery App
5.0 — RFS Business Solutions Pvt Ltd provides customer service and back-office outsourcing for a delivery app. The team handles onboarding walkthroughs, calls, emails, and chats from users, couriers, and Read moreWas this helpful?
Average Project Cost Breakdown
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Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
30% Phone Support Services45% Order Processing & Taking15% Email Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingRedial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has demonstrated notable expertise in the real estate industry, particularly in property management. Feedback highlights their strengths in organization, technical proficiency, and reliable financial oversight. Clients commend SuccessLink Outsourcing for their efficient project management and exceptional communication, consistently delivering results that exceed expectations. This positive sentiment suggests that potential clients in the real estate sector seeking effective outsourcing solutions would find a strong match with SuccessLink Outsourcing.
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Real estateWas this helpful?
Average Project Cost Breakdown
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SuccessLink Outsourcing is praised for delivering exceptional value for money, with clients highlighting the efficiency and reliability of their services. One client noted that the outsourced candidate was more organized and tech-savvy than previous CFOs, underlining the high quality of their personnel. The overall sentiment is that SuccessLink Outsourcing offers impressive service at a competitive price, as evidenced by the client's satisfaction with their timely delivery and effective communication.Was this helpful?
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
59% Customer Service Outsourcing26% Back Office Outsourcing15% StaffingFocus Areas
85% Phone Support Services15% Chat Support ServicesSee all 3 projectsSrisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.
Reviews mention Professional
Clients have consistently described Srisys Inc as professional and organized in their approach to customer support. One review highlighted their 'comfortable appearance' and daily professionalism, while another noted their 'discreet and informed' service. Although there were mentions of slight delays in response times, the overall sentiment reflects reliability and a commitment to maintaining a positive company reputation. Clients appreciate the time savings provided, indicating a strong alignment with their needs.-
Customer Support Services for IT Company
3.5 Nov 2, 2017They have a comfortable appearance to them and are professional on a daily basis. They're discreet and informed.
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Industry Experience
Srisys Inc has garnered favorable feedback across the Information Technology and Healthcare industries. Clients highlight their strengths in customer service, cost efficiency, and the ability to manage high volumes of inbound calls. In IT, they are noted for responsiveness and quality support, while in healthcare, they provide effective back-office solutions that alleviate staff burdens. Overall, Srisys Inc is well-regarded for enhancing operational efficiency and maintaining professionalism in service delivery.
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Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Srisys Inc generally perceive their pricing as fair and reflective of the value provided. For instance, one client noted they save over $100 monthly, while another mentioned significant savings of thousands of dollars. The feedback indicates satisfaction with the cost-effectiveness of the services, although some clients suggested that additional services at lower prices could enhance value. Overall, the sentiment is positive regarding cost and value for money.Was this helpful?
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$5,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsAnswerFone is an answering and reception services provider, excelling in customer interaction and administrative support. Reviews highlight their professional workflow and dedicated staff, with 100% of clients praising their communication and reliability. Notably, 85% of reviewers express satisfaction with AnswerFone's ability to streamline operations and enhance customer experience, making them a valuable partner for businesses seeking efficient call management solutions.
Reviews mention High-quality work
Clients have consistently praised AnswerFone for delivering high-quality work. One client noted that their service created the perception of having a receptionist present, enhancing client interactions. They also appreciated the detailed call summaries provided, which reflect effective communication. Overall, the sentiment is positive, emphasizing the value and professionalism of AnswerFone's services, with clients recommending it as a cost-effective alternative to hiring a full-time receptionist.-
Virtual Receptionist Services for Tax Advisory Firm
5.0 Sep 4, 2020The quality of work is good. I’ve had clients come into the office and ask where my receptionist is. My clients definitely have the perception that there’s a receptionist in my office, which is exactly what I wanted.
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Industry Experience
AnswerFone has demonstrated its expertise across various industries, including financial services, advertising, manufacturing, and blockchain, by providing reliable call answering and customer support. Clients have praised their professionalism, responsiveness, and ability to adapt to specific needs, effectively enhancing customer service and operational efficiency. Overall sentiment is positive, particularly within financial services and marketing, where their services are deemed valuable for lead qualification and customer engagement.
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Manufacturing Other industries Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with AnswerFone's pricing and value for money. One client noted, 'They also have the best pricing that I’ve found,' while another highlighted the service as a 'worthwhile service that provides a ton of value compared to having a receptionist in-office.' Overall, the sentiment reflects appreciation for flexible rates and the cost-effectiveness of outsourcing administrative tasks, making it an attractive option for businesses seeking affordable support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +210% HR Outsourcing10% Sales OutsourcingFocus Areas
40% Phone Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsCall2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.
1 of 1 Phone Support Services reviews is 5 starsLess than $10,000 avg. project costPhone Support Services Experience
Call2Customers.ae has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting a 100% satisfaction rate. Key themes include exceptional communication, professionalism, and a personalized approach that aligns with client values. Reviewers noted improved fan engagement and streamlined processes, particularly in ticketing and sponsorship outreach. The company's responsiveness and project management were consistently praised, with clients noting that they exceeded expectations and delivered on time, ultimately strengthening community connections.
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Industry Experience
Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
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Sports Other industriesWas this helpful?
Average Project Cost Breakdown
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Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
20% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Email MarketingFocus Areas
20% Phone Support Services30% Email Support Services25% Chat Support Services +125% Order Processing & TakingSee all 44 projectsAgain Again Agency is a professional lead generation company specializing in email marketing services. They have consistently exceeded client expectations, generating more leads than promised and delivering high-quality prospects. The agency is praised for its effective project management and client satisfaction, with 100% of reviewers noting their impressive results and responsiveness. No areas for improvement were mentioned across the reviews.
Reviews mention Knowledgeable
Clients have consistently praised Again Again Agency for their extensive knowledge in lead generation strategies. One client highlighted their 'robust knowledge' and ability to experiment with new approaches, which significantly contributed to booking 25 appointments. Their project management skills were also commended, with all deadlines met and effective communication maintained throughout the project. Overall, the sentiment regarding their expertise is highly positive, reflecting confidence in their capabilities.-
Call Center Services for SaaS Platform
5.0 Mar 21, 2023Again Again Agency had robust knowledge of all things related to lead generation, which was impressive. Also, they were extremely agile and always experimented with new approaches.
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Industry Experience
Again Again Agency has demonstrated expertise across various industries, including media, finance, education, and design, providing lead generation and email marketing services. Clients report high satisfaction, noting significant lead conversions and responsiveness. In the media sector, they excelled in generating quality leads, while in financial services, their strategies resulted in substantial client growth. Overall, Again Again Agency is well-regarded for their effective outreach and tailored solutions, making them a suitable partner for businesses seeking to enhance lead generation in diverse fields.
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Financial services Other industries Media Design Software Transportation Education IT Services Healthcare Consulting Energy & natural resources Other Industry Advertising & marketing ConstructionWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Again Again Agency's competitive pricing and exceptional value for money. One reviewer noted a monthly investment of $3,000, resulting in over 10 leads generated, exceeding expectations. Another client reported a 400% ROI with a $5,000 investment, crediting the agency's effective lead generation. Overall, the sentiment is overwhelmingly positive, with many clients praising the agency for delivering quality results within budget and on time, reinforcing their reputation as a cost-effective solution in lead generation.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
30% Phone Support Services30% Email Support Services20% Chat Support Services +120% Order Processing & TakingSee all 6 projectsAnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.
Reviews mention Puts the customer first
AnswerFront prioritizes customer satisfaction, as evidenced by their robust support system and continuous engagement post-implementation. Clients noted a significant increase in satisfaction rates by 20%, attributed to AnswerFront's effective communication tools and ongoing support. The company's structured project management approach and responsiveness to client needs further emphasize their commitment to putting customers first, ensuring that project milestones were met and clients remained informed throughout the process.-
Customer Service Outsourcing for Marketing Company
5.0 Aug 1, 2024Even after the initial setup, AnswerFront continued to provide support, ensuring that the implemented systems and processes were running smoothly. Their commitment to client satisfaction was evident in their continuous engagement and support.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Marketing Company
5.0 — AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +320% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
36% Phone Support Services36% Order Processing & Taking14% Chat Support Services +114% Email Support ServicesSee all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
Reviews mention Great project management
Clients have consistently praised Axcim Business Solutions for their excellent project management capabilities. One CEO noted their 'dedication to delivering exceptional results' and highlighted their ability to adapt swiftly to client needs. Another review emphasized their 'proper project management flow' and effective communication tools, which ensured timely delivery of services. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a desire to continue their partnership.-
Accounting Services for Software Development Firm
5.0 Jul 1, 2021They have a proper project management flow in place. They use communication tools to keep us updated on everything that happens and delivers on time.
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Industry Experience
Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Software Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +715% Social Media Marketing10% Call Center Services10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsAlpha Assistant is a versatile company providing services such as marketing, customer support, data monitoring, recruitment, and administrative support. Feedback indicates an overwhelmingly positive experience, with 87.5% of clients praising their professionalism, responsiveness, and project management. However, one review (12.5%) highlights significant billing and service issues, suggesting room for improvement in financial management and service consistency. Overall, Alpha Assistant is commended for fostering a collaborative and results-driven environment.
Reviews mention Exceeds expectations
Clients consistently report that Alpha Assistant exceeds expectations in various capacities. The CEO of Custodia Bank highlighted their ability to recruit top talent quickly, describing them as 'the secret sauce to building an amazing team.' Similarly, the Executive Creative Director of THE CHARLES GROUP praised Alpha Assistant for their exceptional support and adaptability, stating they 'well surpass expectations.' Overall, clients commend Alpha Assistant for their outstanding communication, professionalism, and effective project execution.-
Staffing Solutions for Performance Marketing & Branding Firm
5.0 Feb 23, 2024They considerably exceeded our anticipated targets. Every project's objective is regularly achieved. Their assistant is very responsible, diligent, quick to respond, and eager to go above and beyond for us.
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Recruitment Services for Bank
5.0 Mar 1, 2024Working with Alpha Assistant in our recruitment project has been a game-changer. We've seen a real shift in how quickly we can fill crucial positions – it's like they've got a superhero speed dial for finding top-notch candidates. And it's not just about speed; the folks they bring in are a whole new level of awesome.
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Recruitment Services for Bank
5.0 Mar 1, 2024Excellent communication along with concierge service. They surpass our expectations every day. In my thirty years as an entrepreneur, every individual I have worked with at Alpha Assistant is of the finest professional standard I have ever encountered.
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Digital Marketing Campaign Strategy for Digital Agency
5.0 Feb 24, 2024Having worked with other businesses in a related field, I must admit that Alpha Assistant well surpasses my expectations. We must explain sensitive material, and Alpha Assistant has done an excellent job managing it. I was pleased and amazed with the degree of senior-level support we received. They've made many adjustments to the project to accommodate changes and problems, but they've done an excellent job allocating the funds among digital channels to suit our requirements.
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Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Business Services, Advertising & Marketing, Telecommunications, and Consumer Products & Services. Clients frequently praise their strong project management, responsiveness, and cultural alignment. The overall sentiment reflects a positive impact, with notable success in marketing, customer service, and data monitoring. However, feedback from the Consumer Products & Services sector highlights a significant concern regarding performance issues. Potential clients in Financial Services and Retail may find Alpha Assistant particularly well-suited for their needs.
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Food & Beverage Retail Advertising & marketing Consumer products & services Business services Telecommunications Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Alpha Assistant's competitive pricing and excellent value for money. Feedback indicates that their services have led to significant improvements in operational efficiency and customer satisfaction, with one client noting a 300% increase in online sales. Another client praised them for being a cost-effective solution for recruitment and management, stating that Alpha Assistant fit their budget while delivering high-quality talent. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% IT Strategy ConsultingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 2 projectsNoodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.
Reviews mention Accessible
Clients have consistently highlighted Noodesk's accessibility and open communication as key strengths. One CEO noted their 'flexibility, availability, and open line of communication' as particularly impressive, emphasizing the ease of collaboration. Overall, the sentiment regarding accessibility is highly positive, with clients appreciating the responsive nature of their team throughout ongoing projects.-
Social Media & PPC Marketing for Consultancy & Coaching Firm
5.0 May 21, 2021The most impressive thing about them was their flexibility, availability, open line of communication.
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Industry Experience
Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
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Chemicals & Biotechnology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.Was this helpful?
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$10,000+< $25 / hr50 - 249St. Petersburg, FL
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +515% Sales Outsourcing10% AI Agents10% Application Testing10% IT Managed Services5% Custom Software DevelopmentFocus Areas
40% Phone Support Services30% Order Processing & Taking20% Email Support Services +110% Chat Support ServicesSee all 1 projectsBoutique nearshore talent specializing in roles AI can't touch. We provide C1/C2 bilingual agents with excellent communication skills, technical depth, and EST/CST timezone alignment.
Read more0 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Wise Business Process Outsourcing LLC highlight their effectiveness in improving customer service and organizational processes. Clients appreciate the company's high ratings, effective communication, and quality of service. A notable feedback instance mentioned significant improvements in customer service metrics, such as NPS and call abandonment rates. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Wise Business Process Outsourcing LLC has received positive feedback for their Phone Support Services, with clients highlighting improved customer service and effective communication. Reviewers consistently noted the provider's expertise and high-quality service, leading to measurable outcomes such as enhanced customer satisfaction and lower call abandonment rates. Notably, 100% of feedback indicated satisfaction with the company's performance, with no areas for improvement mentioned. Overall, Wise Business Process Outsourcing LLC demonstrates a strong ability to meet and exceed client expectations.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Cultural Exchange Company
4.5 — Wise Business Process Outsourcing LLC provided customer service outsourcing services for a cultural exchange company. The team helped the client improve their customer service, both via email and Read moreWas this helpful?
Industry Experience
Wise Business Process Outsourcing LLC has received positive feedback primarily from the information technology industry, where they have successfully enhanced customer service and improved communication channels. Clients commend their effective project management, high-quality service, and responsive communication. The overall sentiment indicates that Wise Business Process Outsourcing LLC is well-suited for companies aiming to streamline operations and elevate customer engagement, particularly in technology-focused environments.
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing15% AI Development +415% Generative AI10% Call Center Services10% Sales Outsourcing10% Web DevelopmentFocus Areas
29% Phone Support Services71% Chat Support ServicesSee all 4 projectsWERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.
Industry Experience
WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsTelvo Global is a Customer Service BPO specializing in AI-powered voice and SMS solutions for customer support outsourcing. Reviews highlight their tailored approach, with 100% positive feedback on responsiveness and project management. Impressively, 90% of reviewers praised their innovation in combining AI automation with personalized customer care solutions.
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Customer Service Outsourcing10% API Development10% Application Management & Support +910% Custom Software Development10% IT Managed Services10% Marketing Strategy10% Robotics Process Automation10% Web Design5% Back Office Outsourcing5% Product Marketing5% Recruiting5% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsDevsPro is a web development company known for designing responsive WordPress websites, developing custom plugins, and implementing automation processes. Their reviews highlight their professionalism and timely delivery, with 100% positive feedback on project management and alignment with client needs. Approximately 20% of reviewers mention their impressive professionalism and attitude.
Industry Experience
DevsPro has demonstrated expertise primarily in the non-profit sector, providing comprehensive website development and automation solutions. Clients appreciate their professionalism, timely delivery, and alignment with organizational values, underscoring their strong project management skills. The positive feedback indicates a robust capability in creating custom plugins and enhancing user engagement, making them a suitable partner for non-profit organizations seeking to improve efficiency and outreach.
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Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with DevsPro's pricing, noting it as a good fit for their budget while providing great value for the cost. One client specifically highlighted the company's alignment with their values and the high ratings that influenced their choice. Overall sentiment reflects that clients appreciate the cost-effectiveness of the services rendered, with timely delivery and professionalism further enhancing the perceived value.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 15 projectsVicky Virtual is a virtual receptionist service company that provides call handling, appointment scheduling, and administrative support. The overall feedback is predominantly positive, with approximately 80% of reviews highlighting their professionalism, responsiveness, and excellent customer service. Many clients appreciate their ability to manage high call volumes efficiently and the positive impact on their business growth, although a few noted issues with service consistency and platform changes.
Reviews mention Professional
Vicky Virtual is consistently praised for its professionalism and responsiveness. Clients have noted the team's ability to handle high call volumes efficiently, with one client stating they convert 45–55% of calls into appointments. Feedback highlights the warm and professional demeanor of receptionists, contributing to increased sales and customer satisfaction. One client emphasized the owner's proactive communication and the team's organized approach, indicating a high level of client care and effective service delivery.-
Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019The receptionists consistently convert 45–55% of the calls we send them into scheduled appointments. Also, having a live agent has generated 32 times more conversions than driving leads to a webpage. Each call costs us less than $1 and we are able to send them hundreds of calls generated through radio advertisements without them breaking a sweat. Vicky Virtual is pretty much getting every call we throw their way, even with the high bursts of calls that come with radio commercial and a few other services that dropped tons of calls. I couldn't be happier with how well Vicky Virtual works for us. Furthermore, our clients also get compliments often on how friendly their receptionists are. Overall, Vicky Virtual is very effective and gives us a level of service that works for us and for our clients. I'm using them for all of our small business clients' call needs going forward.
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Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019We get updates after every single call, plus, their owner is proactive in reaching out and seeing if there are any improvement they can make. Vicky Virtual recently had a migration that disrupted their normal schedule. The owner got in touch immediately and let me know what was going on so we could pause our radio advertisements, and it was quickly resolved for us.
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Virtual Receptionist Service for Digital Agency
4.5 May 14, 2019Their owner is extremely responsive and the team is professional and organized. I was really impressed with how fast they got us set up in the beginning. I also love that we can give them fairly complicated scripts and we receive recordings that show that they're following them in a way that sounds natural. I've been happy with Vicky Virtual’s level of client care and professionalism.
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Substitute Admin Staff for Subscription Service
5.0 May 14, 2019Not only did they help me save a lot of time in training someone else, but our sales also increased because of the professional way they handled calls. I was impressed with their professionalism and empathy. I would recommend them to anyone.
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Industry Experience
Vicky Virtual has received positive feedback across various industries including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. In the Legal sector, clients appreciate their call handling and message management, noting improved customer interactions. The Advertising & Marketing industry highlights their effectiveness in converting leads into appointments. Telecommunications reviews indicate a need for consistent service, while clients in Financial Services and Retail commend their prompt communication and professionalism. Overall, Vicky Virtual's strengths lie in their reliable call handling and customer service across these diverse industries.
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Financial services Other Industry Information technology Healthcare Retail Arts, entertainment & music Advertising & marketing Telecommunications LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vicky Virtual as a cost-effective solution, with many noting that their pricing fits within budget constraints while delivering good value for money. For instance, one client highlighted that each call costs less than $1, while another emphasized how the service paid for itself through increased bookings. However, some reviews expressed dissatisfaction with service consistency, particularly regarding call handling, which could affect overall value perception.Was this helpful?
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Brooklyn, New York (2) Elysian Fields, Texas (2) Albany, New York (1) Chicago, Illinois (1) Richfield, Minnesota (1) Clifton, New Jersey (1) Lake Charles, Louisiana (1) Des Moines, Iowa (1) Laguna Hills, California (1) Portland, Oregon (1) Seattle, Washington (1) Boardman, Oregon (1) Laurel, Maryland (1)Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsAmiy is a business development company specializing in outreach and appointment setting for B2B clients. Across their reviews, 100% of clients highlight their ability to book qualified meetings and improve over time. Clients commend Amiy’s responsiveness and proactive management, with 67% appreciating their communication skills and adaptability. Overall, Amiy outperforms expectations and aligns well with client values.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +220% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
Industry Experience
GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInfinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +313% HR Outsourcing13% Sales Outsourcing12% RecruitingFocus Areas
100% Phone Support ServicesSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention Communicative
Clients consistently praise OptimumSource for their effective communication, noting that the company maintains constant contact with department heads. One client highlighted their ability to deliver quicker turnaround times than in-house personnel, reinforcing their reliability and responsiveness. Overall, the sentiment surrounding communication is highly positive, with clients expressing confidence in the company's transparency and customer service, leading to significant operational efficiencies and cost savings.-
Data Security Services for Manufacturing Company
4.5 Nov 2, 2017They are in constant communication with our department heads and provide us significant cost savings.
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Industry Experience
OptimumSource has demonstrated expertise across various industries, including Business Services, Financial Services, Manufacturing, and others. Clients appreciate their reliability, effective customer service, and cost-saving capabilities, noting significant time and money reductions. Overall sentiment is positive, with strong recommendations highlighting their ability to handle regulatory requirements and payment processes, making them a suitable partner for businesses seeking back office solutions.
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Business services Manufacturing Other industries Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
OptimumSource is consistently praised for its cost-effectiveness and value for money. Clients report significant savings, with one noting a reduction of over $10,000 monthly and another mentioning $2,000 in monthly cost savings. The company's pricing structure is described as straightforward, with monthly billing and additional charges for advanced services. Overall, the sentiment is highly positive, with clients appreciating the reliability and efficiency of the services provided, indicating that the value received aligns well with the costs incurred.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247 is a lead generation company, as reflected in their reviews. The feedback is largely negative, with approximately 70% of reviews criticizing their lack of delivery, accountability, and transparency. However, 30% of reviews report successful lead generation and commend the company for responsiveness and effective project management, highlighting a disparity in client experiences.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
RemoteReps247 has received highly negative feedback from clients in recent reviews, with one client describing their experience as a 'pure scam.' The client reported a lack of quality leads and unresponsive communication, leading to concerns about reimbursement promises. Overall sentiment reflects significant dissatisfaction, with clients warning others to avoid engaging with RemoteReps247 due to unfulfilled commitments and poor service delivery.Was this helpful?
Industry Experience
RemoteReps247 has received predominantly negative feedback across various industries, particularly in Information Technology and Business Services. Clients reported failures in lead generation and poor communication, leading to significant dissatisfaction. Notably, the IT sector highlighted a lack of transparency and accountability, reflecting poorly on RemoteReps247's capabilities. Conversely, a few clients from other industries noted some positive experiences, particularly in responsiveness and project management. Overall, potential clients should exercise caution, especially in IT and Business Services, where the company's effectiveness appears questionable.
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Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps247 suggests significant dissatisfaction with their cost and value for money. Several reviews highlight that despite initial promises and budget-friendly pricing, clients received no qualified leads, leading to perceptions of the company as a scam. For instance, one client stated, "We didn’t get a single SQL or MQL in three months," while another noted, "They failed to deliver any measurable results." The sentiment across reviews indicates a strong sense of frustration over wasted resources without any return on investment.Was this helpful?
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Undisclosed< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 6 projectsAdentcom Contact Center & BPO is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers highlight their strong cultural fit, responsiveness, and excellent communication. With a 100% positive feedback rate, clients appreciate their efficiency in tasks such as maintenance coordination and WOTC screening, often exceeding expectations without any noted areas for improvement.
Reviews mention Great team
Clients consistently praised the Adentcom Contact Center & BPO team for their exceptional communication and dedication to meeting project goals. One client highlighted the team's impressive commitment, stating, 'The people attached to the project care, and it makes a world of difference.' Overall, the sentiment reflects a strong appreciation for the team's professionalism and culture fit, indicating that they not only meet expectations but strive to exceed them.-
BPO & Customer Service Outsourcing for Tax Credits Co
5.0 Jun 10, 2025The entire team is great! Amazing communication from their team. Always making sure they are meeting our needs and goals.
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1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Phone Support Services, with 100% of clients expressing satisfaction with outcomes and project management. Clients particularly commend their effective communication and dedication to exceeding expectations, noting a strong team culture. Key strengths highlighted include their ability to meet KPIs and deliver timely results, with specific mention of their responsiveness and care for project accuracy.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Painting and Property Mgmt Firms
5.0 — Adentcom Contact Center & BPO provided back-office support to painting and property management firms. They deployed receptionists, virtual assistants, and maintenance coordinators to assist the Read moreWas this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +210% Call Center Services10% Web DevelopmentFocus Areas
30% Phone Support Services50% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsApex Global is a lead generation and digital marketing company specializing in outbound and inbound call services and Google AdWords. The feedback highlights their innovation and expertise, particularly in digital marketing and SEO. Approximately 100% of the reviews emphasize their strong project management skills and effective communication. The client is impressed with their depth of knowledge and hopes for their expansion.
Industry Experience
Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Kolkata, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +310% Search Engine Optimization10% Video Production10% Web DesignFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 10 projectsMyTasker is a virtual assistance company offering a wide range of services, including website development, lead generation, market research, and social media management. With a focus on efficient project management and excellent communication, 90% of reviews highlight their cost-effectiveness and high-quality output. Despite mostly positive feedback, one review mentioned challenges with billing and communication.
Reviews mention Team players
Clients consistently describe MyTasker as a team-oriented partner, emphasizing their collaborative approach and effective communication. One client noted, 'MYTASKER WORKS WITH ME. They are true PARTNERS in our work,' highlighting their commitment to understanding client needs. Another feedback praised the accessibility and responsiveness of project managers, ensuring thorough communication and flexibility. Overall, the sentiment reflects strong satisfaction with MyTasker's teamwork and dedication to client success.-
SMM, Web Dev & Digital Strategy for Consumer Products Co
5.0 Aug 23, 2026I've worked with dozens of MyTasker employees and multiple managers during my time with the company, and they have all been excellent. This is because MyTasker has a company-wide approach to consistent task management so that work style and results are not idiosyncratic across individual employees. MYTASKER WORKS WITH ME. They are true PARTNERS in our work.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
MyTasker has received positive feedback over the past six months, with clients praising their excellent project management, timely delivery, and effective communication. One client highlighted the ability to access a diverse skill set through multiple virtual assistants, while another emphasized consistent quality in newsletter and website management. Overall, MyTasker is recognized for being responsive and capable, with no significant areas for improvement noted by recent reviewers.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MyTasker is frequently praised for its cost-effectiveness and value for money, with multiple clients noting that their pricing fits within budget constraints while delivering high-quality results. One client highlighted the 'good value for cost' and the efficient execution of tasks, while another mentioned the ability to save both time and money, emphasizing the overall satisfaction with the services provided. Overall sentiment leans positively, with clients appreciating the reliable service at competitive prices.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +310% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 5 projectsKey Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.
Reviews mention Great team
Clients consistently praise Key Carrier Management Service (Key-CMS) for their exceptional team, highlighting their ability to deliver projects with precision and meet client requirements effectively. One client noted, 'They have the best team to deliver projects with perfection,' while another emphasized their comprehensive approach, stating, 'They became our one-stop solution.' Overall, the sentiment reflects strong satisfaction with the team's professionalism and communication, reinforcing Key-CMS's reputation as a reliable service provider.-
Website Dev for IT Services Company
5.0 Feb 7, 2022They have the best team to deliver projects with perfection and as per the requirement. They were always into proper followup and discuss with us on the requirement.
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Industry Experience
Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsR3source is a Customer Service BPO company lauded for its comprehensive outsourcing solutions, including front-end sales and customer service. They are recognized for reducing overhead by 80% and increasing revenue by 150%. Client reviews indicate a 100% satisfaction rate, highlighting their cultural alignment, value, and capacity to meet deadlines consistently.
0 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
R3source has received positive feedback for its exceptional service and alignment with client values. A recent review highlighted significant outcomes, including an 80% reduction in overhead and a 150% increase in revenue. Clients appreciate R3source's ability to consistently meet deadlines and effectively manage projects, noting the company's strong culture and transparent leadership. Overall, the sentiment is highly favorable, with no suggested areas for improvement.Was this helpful?
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 months$10,000 – $49,000 avg. project costPhone Support Services Experience
R3source has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers noting exceptional communication and project management. Clients reported an 80% decrease in overhead and a 150% revenue increase after collaborating with R3source. Notably, 100% of clients emphasized their strong alignment with company culture and transparent leadership. The reviews indicate a significant impact on clients' operational efficiency and satisfaction, with no negative feedback reported regarding service delivery.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Document Preparation Company
4.5 — R3source provides back-office outsourcing services for a document preparation company. The team handles the client's sales, processing, customer service, HR, recruitment, and marketing. Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% AI Agents20% Branding +220% CRM Consulting and SI20% Generative AIFocus Areas
30% Phone Support Services50% Email Support Services20% Chat Support ServicesSee all 1 projectsExperoc is a Customer Support Outsourcing company specializing in managing online customer support services, including email and social media interactions. Feedback highlights their efficiency in project management and significant impact on client productivity and revenue, with over 60% productivity increase noted. Approximately 20% of reviews suggest improvement in analytics and basic plan features.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read moreWas this helpful?
Industry Experience
Experoc has demonstrated expertise particularly in the AI consulting and customer support sectors. Clients have praised their ability to improve productivity significantly, reporting a 63% increase in revenue due to effective management of customer inquiries. Their strengths lie in comprehensive handling of online support, allowing businesses to focus on core operations. Overall sentiment is positive, especially within startups seeking efficient customer service solutions while managing budget constraints.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Experoc offers exceptional value for money, particularly for startups. One client highlighted spending approximately $299 per month, resulting in a 60% increase in productivity and a near tripling of monthly revenue. The comprehensive service provided, which alleviates the need for additional tools and implementation concerns, was praised. However, there are suggestions for improvement in analytics and features on basic plans, indicating room for enhancement in their service offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
28% Phone Support Services28% Order Processing & Taking26% Email Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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Undisclosed< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read moreWas this helpful?
Industry Experience
Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +910% Back Office Outsourcing10% Call Center Services10% Generative AI10% Sales Outsourcing10% Social Media Marketing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Web DevelopmentFocus Areas
20% Phone Support Services40% Chat Support Services25% Email Support Services +115% Order Processing & TakingSee all 3 projectsTalent Trellis Inc. is a versatile company offering AI, full-stack engineering, and graphic design services. Their clientele reports a 100% satisfaction rate, highlighting punctual delivery and strategic alignment with client goals. Approximately 50% of reviews emphasize their exceptional project management and cultural compatibility, resulting in significant improvements in user engagement and client deliverables.
Reviews mention Timely
Talent Trellis Inc. has received consistently positive feedback regarding their timeliness in project delivery. Clients have noted that the company always delivers on time, enhancing project management efficiency. One client highlighted a 30%–50% improvement in delivery timelines, attributing this success to the dedication of Talent Trellis Inc.'s team. Overall, clients express satisfaction with the punctuality and reliability of Talent Trellis Inc., indicating a strong alignment with their project needs.-
Staff Augmentation for E-Commerce Company
5.0 Aug 27, 2026They always deliver on time. We communicate via in-person and virtual meetings. I'm impressed by the founders' hunger to ensure everything gets done on time. Their team is always on point.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Talent Trellis Inc. has received positive feedback for its graphic design and engineering services over the past six months. Clients appreciate the timely delivery and effective communication, noting significant improvements in engagement and performance metrics. One client highlighted a 30%–50% increase in user engagement due to the engineering support provided. Overall, clients express satisfaction with the value offered and the alignment of company values, with no suggested areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Talent Trellis Inc. is consistently praised for its competitive pricing and value for money. Clients highlighted that the company's pricing fit their budgets while offering exceptional value, which was a key factor in their decision to engage. One client noted an increase in engagement and satisfaction with the deliverables, affirming that Talent Trellis Inc. delivers on time and meets expectations, further reinforcing the positive sentiment regarding its cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing25% Social Media Marketing +115% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 7 projectsBewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.
Reviews mention High-quality work
Clients express a high level of satisfaction with Bewage Technologies, highlighting their commitment to quality work. One client noted, 'We’ve seen an incredibly high level of service from Bewage employees,' particularly praising their responsiveness and reduced response times. Feedback consistently reflects that Bewage holds itself to high standards, delivering value and aligning well with client goals. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Customer Service Outsourcing for Technology Services Company
5.0 May 2, 2025We’ve seen an incredibly high level of service from Bewage employees. One of the great things the team has done is reduce the initial response time on our cases. They are very responsive and consistent in meeting goals; they hold themselves to a high standard, and anyone at Center would probably agree with me.
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Industry Experience
Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Virtual Assistants Pakistan has received positive feedback over the past six months, with clients highlighting the smooth onboarding process and the professionalism of their virtual assistants. One client noted the effectiveness in managing compliance tasks and praised the detail-oriented approach and reliable communication. The overall sentiment reflects a high level of satisfaction, with clients recommending Virtual Assistants Pakistan for its dependable support and ability to positively impact operations.Was this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +510% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AIFocus Areas
100% Phone Support ServicesTaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
Industry Experience
Calibrus has received positive feedback across various industries for their effective outbound services. Clients have praised their strong communication, quality of service, and efficiency, particularly in enhancing customer interactions. They have reported significant cost savings and improved service quality. Overall sentiment indicates that Calibrus is particularly well-suited for companies seeking to boost customer engagement and streamline communication processes.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Calibrus offers competitive pricing options ranging from $500 to $1,000 per month, providing substantial value for money. Clients report significant savings, with one noting a monthly saving of approximately $2,000 due to the efficiency of their services. Overall, feedback indicates a high satisfaction level regarding quality and communication, reinforcing the perception of their services as a cost-effective solution for outbound needs.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
16% Phone Support Services42% Chat Support Services42% Email Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication skills. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their commitment to keeping clients informed. Additionally, another client remarked on their 'constant contact' and availability to answer questions, further emphasizing their communicative approach. Overall, client sentiment reflects strong satisfaction with the company's communication and responsiveness throughout the engagement.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Whatever their systems are, they seem to work. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the retail and healthcare industries. In retail, they excelled in collections, providing consistent monthly updates, though improvements in online reporting were suggested. In healthcare, they significantly increased account receivables through efficient communication and effective collection strategies, leaving clients highly satisfied. Overall, their strengths in responsiveness and collection success position them as a reliable partner for both retail and healthcare clients seeking improved financial outcomes.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Rozlin Financial Group, Inc. express a positive sentiment regarding the company's cost and value for money. One client noted consistent monthly payments received from collections, highlighting reliability despite modest collection rates. Another client emphasized the impressive collection success compared to previous providers, appreciating the efficiency and responsiveness of the team. Both reviews suggest that the pricing structure, which includes commission fees, aligns well with the value delivered, although improvements in reporting tools were suggested.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services35% Email Support Services30% Order Processing & Taking +125% Chat Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Reviews mention Communicative
The feedback regarding Brave Solutions highlights their exceptional communicative skills, with clients emphasizing their clear and consistent communication throughout projects. One client noted, "We never had to chase them for feedback; things were always on top with them without being obtrusive." Additionally, their collaborative approach was praised, as they actively engaged with clients to ensure alignment with their messaging. Overall, the sentiment reflects a strong appreciation for their commitment to effective communication and client involvement.-
Social Media & Content Marketing Strategy for E-Commerce Co
5.0 Apr 7, 2025They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.
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Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +320% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.
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List of the Top 15 Customer Service Phone Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.7/40.016.8/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing45% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Phone Support Services90% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.7/40.016.4/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing32% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
34.3/40.016.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other
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