Techsho

BACKGROUND

Please describe your company and your position there.

Onshape is an affordable platform for agile Product Design with Cloud-Native CAD & PDM. I am the product director and am responsible for all commercial aspects of our Onshape products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techsho?

Before Techsho we would rely on referrals and inbound marketing for customer acquisition and growth. With Techsho we implemented an outbound (email based) lead generation strategy. Additionally, they provide consulting services to help improve our overall sales strategy and effectiveness.

SOLUTION

How did you select this firm and what were the deciding factors?

Through a referral. We had 3 meetings decisive meetings before where I could see the whole team's experience, understanding about my project and more.

Describe the project in detail and walk through their service package.

The first step was for Techsho to interview existing customers and map our sales processes and tecniques. Then they implemented a new customer acquisition strategy based on email outreach. The scope of their work went from identifying lists of possible customers, to making contacts with them by email and phone and qualifying customers before scheduling meetings for our sales rep.

How many resources from the vendor's team worked with you, and what were their positions?

We decided initially to start with a team of 3 SDRs and 1 team lead.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We always had problems with getting leads and, above that, qualified ones. Since we've started with this partnership, Techsho managed to double our meetings per month via various channels.

How effective was the workflow between your team and theirs?

The workflow was efective, with weekly meetings and frequent exchanges via Email, phone or Skype.

What did you find most impressive or unique about this company?

This is the first time we work with an outside firm to help our sales effort, so I don't have anything to compare them with, but I am very satisfied with their services.

Are there any areas for improvement or something they could have done differently?

Can't think of any. They're competent and affordable.

BACKGROUND

Please describe your company and your position there.

I am the COO at a fitness software company. I oversee the daily operations and efforts to make our company a brand name in the health and fitness industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techsho?

Techsho provided lead generation services for our Sales team to close deals. This involved creating automated messages and connection requests that would be used during the lead generation campaign on LinkedIn and email.

SOLUTION

How did you select this firm and what were the deciding factors?

They were recommended to me through a common connection that have used their services previously. I didn't have time to source for another options, it was a straightforward decision for me since I liked how our meetings went.

Describe the project in detail and walk through their service package.

I had a thorough onboarding doc to fill out and help explain my company vision and the purpose of working with Techsho. It was a very easy process, the sales rep was aware and knowledgeable of the industry already.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Taylor, the Account Manager, and Eddie, the Managing Director, who did an excellent job adjusting efforts for a better performance.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Taylor and the whole team did an excellent job at generating qualified leads, tracking the sales performance and adjusting where needed. I was able to grow my LinkedIn network by 500+ contacts and close 30 customers since then that has helped us generate $35K+ to our revenue.

How effective was the workflow between your team and theirs?

We had weekly meetings to check on the campaign performance and made adjustments monthly. What I like about them is that they're always available to help and jump on a call as needed.

What did you find most impressive or unique about this company?

They're able to increase our lead generation and sales qualified leads faster than we could ever do. For the budget we initially separated for their service, we are willing to keep this partnership for as long as we need.

Are there any areas for improvement or something they could have done differently?

I am very satisfied with the results and the dedication they all brought to my project. I believe that recruiting additional team members with the same initiative as Taylor would benefit the company greatly.