Maximizing Customer Experience
Maxicus is a next-gen outsourcing company, based in India. As the BPO arm of KocharTech, a technology solutions provider, Maxicus provides various back and front office solutions for industries across the spectrum. Serving clients from Unicorns, digital disruptors to Fortune 100 brands, Maxicus leverages technology with process expertise to enhance business capabilities for its clients.
Service offerings include Customer Support Outsourcing, Customer Lifecycle Management, Revenue Growth & Lead Generation ops, Tech Support, Back Office & Cataloging Support, amongst others.
Previously known as GizmoSupport, Maxicus derives its name from its goal of 'Maximizing Customer Experience'.
Gurugram, India
headquarters
other locations
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Kochar Infotech Limited, Kirti Plaza, Nr. Pramukh Prasad Cross Roads, ManjalpurVadodara, GJ 390011India
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Kochar Infotech Limited, Swastik Building, Kazi Nazrul Islam Avenue (VIP Road)Kolkata, WB 700157India
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Kochar Infotech Limited, Savitri Complex, 2nd Floor, Dholewal ChowkLudhiana, PB 141003India
Focus
Service lines
Customer Service Outsourcing
Back Office Outsourcing
Call Center Services
Client focus
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
eCommerce
Consumer products & services
Education
Back Office Outsourcing
Customer Service Outsourcing
Outbound Services
Sales Outsourcing
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