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INTEGRITY in the TEAM for the QUALITY INNOVATION

We provide a wide range of IT solutions and business processes to its clients worldwide.

  • $25,000+
  • < $25 / hr
  • 50 - 249
  • Bengaluru, India
  • Founded 2018

2 Locations

  • Bengaluru , India
  • Bengaluru , India
Total Reviews
7
Average Referral Rating
5.0 /5
Most Common Project Size

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    Westshore Bpo Pvt Ltd Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Cost-Effective Service Offerings

      Clients value Westshore Bpo Pvt Ltd for providing good value for cost. Their pricing aligns well with client budgets, making them an attractive option for outsourcing services.

    • Strong Project Management

      Clients commend Westshore Bpo Pvt Ltd for their effective project management skills. They consistently deliver on time, accommodate client requests, and maintain flexibility, contributing to project success.

    • Alignment with Client Values

      Clients appreciate Westshore Bpo Pvt Ltd's alignment with their company values, which contributes to a strong cultural fit and enhances collaboration on projects.

    • Impressive Talent Acquisition

      Westshore Bpo Pvt Ltd is noted for its ability to assemble knowledgeable customer service teams, demonstrating a commitment to providing impactful client service.

    • Efficient Customer Service Solutions

      Westshore Bpo Pvt Ltd has been consistently praised for improving customer service efficiency by reducing response times and enhancing satisfaction ratings. Their work has led to significant improvements in Net Promoter Scores and overall client satisfaction.

    Westshore Bpo Pvt Ltd Reviews

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    Customer Service Support for Financial Services Firm

    • Content Moderation Services Customer Service Outsourcing Data Annotation Services
    • Confidential
    • Nov. 2022 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Westshore Bpo Pvt Ltd was really good at putting together a group of customer service experts."

    Oct 25, 2024
    CEO, Molo
    Matthew Kimber
    • Financial services
    • London, England
    • 11-50 Employees
    • Online Review 
    • Verified

    Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering.

    Call Center & Customer Service Support for IT Services Co

    • Call Center Services Customer Service Outsourcing
    • $50,000 to $199,999
    • Mar. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm impressed by Westshore Bpo Pvt Ltd's capacity to regularly produce excellent work without requiring modifications."

    Oct 22, 2024
    Sales Director, FluidOne
    Maria Kelly
    • Information technology
    • London, England
    • 501-1,000 Employees
    • Online Review 
    • Verified

    Westshore Bpo Pvt Ltd provides call center and customer service support for an IT services company. The team manages the client's customer support communication channels, including chat, email, and phone.

    Business Consulting & Strategy for Internet Services Company

    • Business Consulting
    • $10,000 to $49,999
    • Feb. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have extensive experience implementing strategic plans and recognize the value of an implementable strategy."

    Oct 17, 2024
    Executive Director, Javajan Internet Services
    Manel Freire
    • Information technology
    • Manlleu, Spain
    • 11-50 Employees
    • Online Review 

    An internet services company hired Westshore Bpo Pvt Ltd to create a five-year strategic business plan. The team is organizing and leading a user-focused engagement session for client research.

    Customer Service Outsourcing for Outsourcing & Offshoring Consultancy

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. - Apr. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They consistently delivered everything on time and were very accommodating to our requests."

    Apr 26, 2024
    CEO, Tasks Expert
    Oliver James
    • Other Industry
    • Kansas City, Missouri
    • 51-200 Employees
    • Online Review 
    • Verified

    Westshore Bpo Pvt Ltd was hired by an outsourcing and offshoring consultancy for their customer service outsourcing support. The team was responsible for resolving customer queries and providing technical support.

    Customer Service Outsourcing for Software Company

    • Business Consulting Customer Service Outsourcing Sales Outsourcing
    • $50,000 to $199,999
    • Apr. 2023 - Jan. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "What really distinguished Westshore Bpo Pvt Ltd was their steadfast dedication to providing outstanding client experiences."

    Apr 24, 2024
    CEO, ROImuse
    Joseph James
    • Real estate
    • Dallas, Texas
    • 11-50 Employees
    • Online Review 

    Westshore Bpo Pvt Ltd handled a software company's customer service processes. The goal was to improve the client's response times, increase customer satisfaction, and simplify their customer support system.

    Web Development for Real Estate Company

    • Web Development
    • $50,000 to $199,999
    • Apr. 2023 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It was quite simple to share our ideas and opinions with the development team because we had direct access to them."

    Apr 18, 2024
    CEO, The RADCO Companies
    Norman Radow
    • Real estate
    • Atlanta, Georgia
    • 201-500 Employees
    • Online Review 

    Westshore Bpo Pvt Ltd was hired by a real estate company to build the frontend of their platform using React and TypeScript. They initially led a discovery phase before executing their work.

    Customer Assistance & IT Support Services for IT Company

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. - Apr. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They did a good job managing the project.” 

    Apr 6, 2024
    Founder, Winsoft Technologies
    Nirmal Jain
    • Information technology
    • Mumbai, India
    • 201-500 Employees
    • Online Review 
    • Verified

    An IT company hired Westshore Bpo Pvt Ltd to improve their customer services and expedite their IT service assistance. The team’s tasks included answering customer questions and providing technical support.

    Locations (2)

    76 - 100

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