Fenebris India Pvt Ltd Packages
Noida, India
View Full ProfilePackages we offer:
Customer Support Outsourcing
Enhance customer satisfaction with our Customer Care Excellence package. Professional, responsive support for your clients. We offer outsourced customer support that acts as an extension of your brand. Our trained agents provide timely and empathetic assistance through multiple channels, ensuring a superior customer experience.
| Features |
Small $1,200 /moImmediate Startups, Compliance requirements. |
Medium $2,500 /moMid size businesses with growing products/services |
Large $5,000 /moFull fledge running businesses. |
|---|---|---|---|
|
Support Agents |
1 |
3 |
10 |
|
Support Window |
8 hours a day 5 days a week coverage |
12 hours a day 6 days a week coverage |
24 by 7 coverage |
|
Support channels |
Email and chat |
Email chat and phone |
Email chat phone and social media |
|
CRM Integration |
Basic CRM integration |
Advanced CRM integration |
Custom CRM integration and reporting |
|
Performance Reports |
Monthly performance reports |
Biweekly performance reports |
Weekly performance reports and QA |
|
Small $1,200 /moImmediate Startups, Compliance requirements. |
|
|---|---|
|
Support Agents |
1 |
|
Support Window |
8 hours a day 5 days a week coverage |
|
Support channels |
Email and chat |
|
CRM Integration |
Basic CRM integration |
|
Performance Reports |
Monthly performance reports |
|
Medium $2,500 /moMid size businesses with growing products/services |
|
|---|---|
|
Support Agents |
3 |
|
Support Window |
12 hours a day 6 days a week coverage |
|
Support channels |
Email chat and phone |
|
CRM Integration |
Advanced CRM integration |
|
Performance Reports |
Biweekly performance reports |
|
Large $5,000 /moFull fledge running businesses. |
|
|---|---|
|
Support Agents |
10 |
|
Support Window |
24 by 7 coverage |
|
Support channels |
Email chat phone and social media |
|
CRM Integration |
Custom CRM integration and reporting |
|
Performance Reports |
Weekly performance reports and QA |