Systato

BACKGROUND

Please describe your company and position.

I am the Owner of Fridman Properties Family

Describe what your company does in a single sentence.

Real Estate Property Management Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Systato to accomplish?

• AI development
• Automation
• Operation cost savings

SOLUTION

How did you find Systato?

Referral

Why did you select Systato over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Systato were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our experience with Systato, particularly working with Daniel Butbul, has been outstanding. We had struggled for quite some time to find a solution that would effectively automate our lead responses while maintaining a personal touch. We had many different platforms with leads and client data living in silos: HubSpot, Gmail, Hemlane, Avail, and our website. 

We tried various providers and platforms to get everything integrated correctly, but none of them could fully meet our specific needs. That’s when we turned to Systato, and they delivered beyond our expectations.

Daniel and his team demonstrated a deep understanding of our business requirements and challenges. They meticulously crafted an automation process that used our existing platforms to streamline our lead responses and ensure that every interaction felt tailored and personal, whether through email or phone. This level of personalization has been key to improving our customer engagement and has significantly increased our lead conversion rates.

What sets Systato apart is their ability to work with the platforms that we already use to customize integrations that fit our specific needs. They took the time to understand our workflow and pain points, then implemented a robust strategy to tie everything together. We now have a seamless, efficient, and personalized lead response process in place, thanks to Systato and Daniel’s exceptional work.

If you’re looking for a company that can deliver tailored automation, AI and Integration solutions with a personal touch, look no further than Systato. They have truly made a positive impact on our business, and we couldn't be more satisfied with the results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw several significant outcomes from the project that highlighted its success. Firstly, our lead response time improved dramatically, decreasing from an average of 24 hours to 2-3 minutes. This quick, personalized response to leads resulted in a 30% increase in lead engagement and a 20% boost in our conversion rates within the.

Additionally, by integrating our various platforms (HubSpot, Gmail, Hemlane, Avail, and our website), we eliminated manual data entry errors, reducing the time spent on administrative tasks by 40%. Overall, the automation process Systato put in place has directly contributed to a more streamlined workflow, allowing our team to focus more on client interactions and business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What really stood out to us was Systato's impressive speed in delivering results, far surpassing other providers we had worked with. Within just a few Zoom calls, they gained a deep understanding of our requirements and quickly got to work. Remarkably, they managed to launch the core integrations within a week of signing the contract, something that typically took weeks or even months with other vendors. 

Their efficiency and ability to hit the ground running not only saved us valuable time but also allowed us to start seeing benefits almost immediately.

What was your primary form of communication with Systato?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The Systato team’s ability to work with the platforms that we already use to customize integrations that fit our specific needs was very impressive. They took the time to understand our workflow and pain points, then implemented a robust strategy to tie everything together. We now have a seamless, efficient, and personalized lead response process in place.

Are there any areas for improvement or something Systato could have done differently?

Honestly, there aren't any areas for improvement that come to mind. Systato exceeded our expectations at every stage of the project. They were efficient, responsive, and delivered precisely what we needed. We are thoroughly satisfied with their work and can’t think of anything they could have done differently.

BACKGROUND

Please describe your company and position.

I am the COO / Co-Founder of GolfRoots

Describe what your company does in a single sentence.

We make golf more accessible by selling affordable pre-owned golf clubs online DTC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Systato to accomplish?

• Save time for other highly skilled employees

SOLUTION

How did you find Systato?

Referral

Why did you select Systato over others?

• Good value for cost
• Referred to me

How many teammates from Systato were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project requires that all photos of our products are uploadead to our Shopify website on a daily basis. 5-6 photos per SKU are required, often totaling more than 600 photos on a daily basis. These must be tagged and uploaded to the specific products correctly otherwise customers will not be able to access them properly. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project is ongoing but it has freed up our current employees to take on other high-value projects and saved significant time (15 hrs/wk) for one of our employees.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responded to needs very successfully including prompt communication, regular check-ins, and great feedback.

What was your primary form of communication with Systato?

Virtual Meeting

What did you find most impressive or unique about this company?

They offer good communication with highly skilled workers who meet our needs perfectly.

Are there any areas for improvement or something Systato could have done differently?

Nope!