kTech Solutions is providing offshore outsourcing in call center operations and business back-office support from Bangladesh to the USA, UK, Canada, Australia, Europe, and all over the world.
Our offshore operations can do your non-core, more bureaucratic business processes better and at a fraction of the cost experienced in your base of operations. Your non-core processes become our core functions. We are a custom solutions provider and will work closely with you to ensure your offshore team brings additional profit to your bottom line. Specialties: Call Center, Customer Support, Back Office Support, Chat Support, Outbound Sales, Inbound Sales, Leads, Data, Web Development, Software Solution and HR. Covering all aspects of the Call Center Industry through phone, email, live chat, and social media. Inbound Call Center Services * Customer Support * Order Processing * Billing Support * Technical Support Outbound Telemarketing Services * B2B Sales * B2B Appointment Setting * B2C Sales * B2C Appointment Setting * Outbound Sales * Lead Generation * Surveys * Saved Sales from Shopping Cart Abandonment If your business has tasks to perform which can be done offsite, our BPO services will save you money. Back Office support services include: * Data Entry * Lead Scraping * Bookkeeping * Accounting * Transcription * Internet Research * Market Research * Website Content Management * Personal Assistants * Virtual Assistant * Video Editing * Graphic Design * Ads Campaigns * Social Media Management & Marketing * 24/7 Help Desk Support kTech Solutions is a worldwide outsourcing firm offering a comprehensive suite of services with access to a vast resource pool at our modern, secure off-shore facilities in Bangladesh. Our innovative solutions allow clients to improve profit margins by focusing on their core competencies. Companies will work with skilled, qualified, trained, and motivated resources.
Lead Gen & Appointment Setting for Financial Services Firm
AccountingApplication Management & SupportBack Office OutsourcingCall Center ServicesCommercial FinancingCustomer Service OutsourcingDirect MarketingEmail MarketingSales Outsourcing
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"kTech Solutions is dynamic and excellent in outsourcing."
Apr 8, 2023
CEO, Masada Funding LLC
Mendy Raskin
Verified
Financial services
Brooklyn, New York
11-50 Employees
Online Review
Verified
kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client.
The client is happy with kTech Solutions's services. The team successfully helps them acquire clients. Moreover, their resources are always punctual and finish tasks on time. They're responsive and have great communication skills. On top of that, their services have been truly cost-effective.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Masada Funding LLC
Describe what your company does in a single sentence.
Financial Service
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire kTech Solutions to accomplish?
Appointent Setting
Live Transfer
Lead generation
SOLUTION
How did you find kTech Solutions?
Online Search
Referral
Clutch Site
Why did you select kTech Solutions over others?
High ratings
Pricing first our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
What was the size of kTech Solutions’s team?
50-200
Describe the scope of work in detail. Please include a summary of key deliverables.
kTech Solutions is dynamic and excellent in outsourcing for offshore businesses. We have been working with them for a long time. They are very trust and result oriented. Overall, A+ performance and talented team to deliver projects on time. We work on:
Appointment Setting
Lead Generaation
Live Transfer
MCA/ Business Loan
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Dedication
Team work
Hard work
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our projects are financial services. Basically, we offer business loans. So in this case, kTech Solutions helped us to get potential clients. They are always punctual and delivered all the projects on time. They were very responsive and well-communication-skilled guys were there.
What was your primary form of communication with kTech Solutions?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
Value of cost and on-time delivery Good management team
Are there any areas for improvement or something kTech Solutions could have done differently?
Increase employee
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
B2B Call Center Services for BPO Company
Back Office OutsourcingCall Center ServicesCustomer Service OutsourcingSales Outsourcing
Less than $10,000
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"kTech Solutions is a great company to work with."
Mar 25, 2023
ISO Manager, JRG Funding LLC
Allen Daniel
Financial services
Dhaka, Bangladesh
51-200 Employees
Online Review
kTech Solutions provides ongoing B2B call center services for a BPO company. They're responsible for assigning teams to work on the client's projects.
kTech Solutions has delivered high-quality outcomes in a timely manner. They've dedicated a talented, focused team to the client's projects, which has made for a successful partnership overall.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the ISO Manager of JRG Funding LLC
Describe what your company does in a single sentence.
One of the best BPO companies in Bangladesh. Outstanding performance and have a very strong, talented team. Wish kTech Solutions all the best to achieve more success.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire kTech Solutions to accomplish?
B2B
SOLUTION
How did you find kTech Solutions?
Online Search, Referral, Clutch Site
Why did you select kTech Solutions over others?
High ratings, Close to my geographic location, Pricing first our budget, Great culture fit, Good value for cost, Company values aligned
What was the size of kTech Solutions’s team?
50-100
What was your primary form of communication with kTech Solutions?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
kTech Solutions is a great company to work with. Overall, outstanding performance in assigned projects
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Good team
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they delivered the projects on time with ensuring high-quality of outcomes. They were so focused on my projects and brought me good results.
What did you find most impressive or unique about this company?
Quality of works ,well communication, on-time delivery and outstanding outcomes
Are there any areas for improvement or something kTech Solutions could have done differently?
Need more emplyoee
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
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