All-in-one Success Platform

AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 500 people. The company offers cloud medical office software to ambulatory medical practices.

The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking. 
 

 
$1,000+
 
< $25 / hr
 
250 - 999
 Founded
1999
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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South Jordan, UT
headquarters
  • 10876 South River Front Parkway Suite 400,
    South Jordan, UT 84095
    United States
other locations
  • Springfield, MA
    United States

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
Industry focus
  • Health Care & Medical
Voice/Call Center Services

Reviews

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Medical Billing for Hospitality Company

"Measurably consistent with favorable results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2015 - Ongoing
The Reviewer
 
201-500 Employees
 
Miami, Florida
Customer Service Manager, Hospitality & Leisure Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

An organized, friendly service to work into your own schedule - a completely state of the art back office in your house.

What types of work can your internal staff avoid by utilizing a back office service?

The continuity of calling.

What challenge were you trying to address with the service provider?

Brand reputation is most of the medical offices' recommendation for the best functionality.

SOLUTION

What was the scope of the service provider's involvement?

Gives me a list of tasks that is most compelling and time-saving.

Could you describe the service provider's pricing structure and how they billed you?

Build a bundle depending on your own situation or the standard form of bundle.

How did you come to work with this service provider?

Recommendation from medical offices nearby.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

Measurably consistent with favorable results.

How much time and money does this service provider save you each month?

$450-$500 on average.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

Can't provide metrics, just efficiency in a more friendly atmosphere, less stress of paper work and frustration due to high volume.

What are the service provider's strengths?

Organize your life in a simpler way, creating a more comforting work atmospher, and the best results in less time.

What areas can the service provider improve?

Continually offering value and flexible cost to get more potential clients.

How long has your company been working with this service provider?

February, 2015 to present.

How much money do you spend annually with this service provider?

It is $1,000,000 to $9,999,999.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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