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Data Labeling/Customer Support/Generative AI

 Mindy Support is a global provider of Data Annotation and BPO services, trusted Partner for Fortune 500 and GAFAM companies.

 We empower businesses around the world prioritizing top-notch quality by offering affordable outsourcing services in:

  • Generative AI
  • Customer Care
  • Data Annotation
  • AI/ML Consultancy

 

Why Choose Mindy Support?

  • Expertise and High Quality

  • Undisclosed
  • Undisclosed
  • 1,000 - 9,999
  • Limassol, Cyprus
  • Founded 2013

22 Languages that we service

  • English
  • Spanish
  • Portuguese
  • German
  • French
  • Turkish
  • Italian
  • Polish
  • Ukrainian
  • Persian
  • Romanian
  • Dutch
  • Czech
  • Serbian
  • Bulgarian
  • Estonian
  • Slovakian
  • Finnish
  • Swedish
  • Norwegian
  • Filipino
  • Albanian

1 Locations

  • Limassol , Cyprus
Total Reviews
34
Average Referral Rating
4.8 /5
Most Common Project Size

Focus

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    Mindy Support Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.7
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Excellent Customer Support

      Mindy Support is recognized for their exceptional customer service, with teams that are responsive, flexible, and proactive in seeking feedback. Clients feel well-supported and valued.

    • High Client Satisfaction and Loyalty

      Clients report increased satisfaction and loyalty due to Mindy Support's effective services, with survey results showing significant improvements in customer relations.

    • High-Quality Data Annotation Services

      Mindy Support is frequently commended for their high-quality data annotation services, achieving accuracy rates of over 90%. Clients across various industries note the low error rates and thoroughness of the annotations.

    • Adaptability and Flexibility

      Mindy Support is praised for their ability to adapt to clients' unique needs and processes. Their flexibility in handling various project requirements is frequently highlighted as a key strength.

    • Seamless Onboarding and Project Management

      Clients consistently praise Mindy Support for their efficient onboarding process and well-organized project management. Deliverables are provided on time, and communication is clear and responsive.

    • Areas for Improvement in Training

      Some clients suggest that Mindy Support could improve training for their staff to enhance confidence and communication skills, particularly in customer support roles.

    Mindy Support Reviews

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    Annotation Services for AR Agency

    • Custom Software Development
    • Confidential
    • Aug. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Whenever we need to finish a model quickly, they go out of their way to deliver it to us."

    Applied AI Engineer, Viu More
    Nick De Wispelaere
    • IT Services
    • Gent, Belgium
    • 1-10 Employees
    • Online Review 

    Mindy Support provides annotation services for an AR agency. The team is tasked with annotating different images of waste, including hard plastic, wood, glass, and garbage bags.

    Call Center Services for Software Company

    • Back Office Outsourcing Call Center Services
    • Confidential
    • Jan. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Mindy Support provides excellent customer support service for several of our products and services worldwide."

    Head of Customer Relations, MacPaw
    Volodymyr Radchenko
    • Software
    • Cambridge, Massachusetts
    • 501-1,000 Employees
    • Online Review 
    • Verified

    A software company has hired Mindy Support to set up their customer support teams for customer care and billing issues. The team has managed the recruitment process and hired the necessary candidates.

    Cell Tracking for Research Institute

    • IT Staff Augmentation
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "They provided highly efficient operators at a profitable price."

    Bioimaging Specialist, Institute for Research in Biomedicine
    Pau Carrillo Barberà
    • Research
    • Bellinzona, Switzerland
    • 51-200 Employees
    • Online Review 
    • Verified

    A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.

    Data Annotation Services for Agriculture Technology Company

    • Business Consulting
    • Less than $10,000
    • Aug. - Sep. 2021
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5

    "Mindy Support was able to fulfill our special needs for customization in terms of our software."

    CTO, YieldSystems
    Anonymous
    • IT Services
    • Helsinki, Finland
    • 1-10 Employees
    • Online Review 
    • Verified

    Mindy Support provided data annotation services for an agriculture technology startup. They were tasked with annotating images to allow the client's AI model to replicate human tasks.

    Data Annotation Services for Computer Software Company

    • $10,000 to $49,999
    • May 2021 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    5.0

    "Everything is clear because they pay attention to details."

    Head of Success, Kili Technology
    Antoine de Séverac
    • Software
    • Paris, France
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Mindy Support is providing data annotation services to a computer software company focused on videos, texts, and digital texts. They help label the data of the client's customers as accurately as possible.

    AI Data Annotation for IT Services Company

    • IT Managed Services
    • Less than $10,000
    • Oct. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries."

    Data Operations Manager, Anyline
    Giulia De Mattia
    • Software
    • Vienna, Austria
    • 51-200 Employees
    • Online Review 
    • Verified

    Mindy Support is annotating an IT service company's AI data. Their goal is to manage and maintain a reliable and efficient workload for the client. 

    Annotation Service for Speech Assistive Technology Startup

    • Less than $10,000
    • Feb. 2020 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.0

    "Mindy Support adapts well as data and instructions for their work evolve."

    Customer Success Manager, Voiceitt
    Orli Hendler
    • Software
    • Tel Aviv, Israel
    • 11-50 Employees
    • Online Review 
    • Verified

    Mindy Support offers annotation services for a speech assistive technology startup. The service is expected to help the company catch up to their rapidly increasing app users.  

    Data Annotation Services for IT Company

    • Business Consulting
    • Less than $10,000
    • Jan. 2020 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.0

    "They quickly communicate, and they provide realistic deadlines."

    Head of Project Mgmt & Prod, IT Company
    Anonymous
    • Utilities
    • Germany
    • 11-50 Employees
    • Online Review 
    • Verified

    Data & Image Annotation for AI Software Company

    • Less than $10,000
    • Feb. 2021 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    “The quality of Mindy Support’s work has been very satisfactory.”

    CEO, AI Software Company
    Anonymous
    • Software
    • Zurich, Switzerland
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Mindy Support provides data annotation support for a smart parking platform. They help the client with data and image annotation tasks to help improve their machine learning models.

    Customer Support for Interactive Gaming Platform

    • Call Center Services
    • Confidential
    • Jan. 2020 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "The staff have always been very positive and always ready to help."

    Support Manager, Interactive Gaming Platform
    Anonymous
    • Gaming
    • Finland
    • 11-50 Employees
    • Online Review 
    • Verified

    Mindy Support provides customer support services for a gaming platform. They have deployed four team members to support the client's 24/7 customer care.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    31
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    November 27, 2024
    Business Entity
    Business Entity Name Steldia Services Limited
    Source Republic of Cyprus, Ministry of Commerce, Industry and Tourism
    Jurisdiction of Formation Cyprus
    Date of Formation December 12, 2017
    Status Active
    Last Updated May 28, 2021
    ID HE 377529
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated December 31, 2021
    Learn More About The Clutch Verification Process

    Locations (1)

    2001 - 5000

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