Cost-Effective Business Process Outsourcing

Mindy Support is an international brand with 5 offices across Ukraine. We empower companies all over the world by providing cost-efficient business process outsourcing with no compromise on quality. Mindy Support builds effective teams in data annotation, customer care, back office support, sales and marketing for businesses of all sizes.

Why Have A Remote BPO Team?

•    High-quality results
•    Cost-efficiency
•    Skilled employees
•    Headache-free process

 
Undisclosed
 
Undisclosed
 
1,000 - 9,999
 Founded
2013
Show all +
Limassol, Cyprus
headquarters
other locations

Reviews

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Prospect Research for Marketing and Tech Firm

"Their professionalism impresses me."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
June 2016 - Ongoing
Project summary: 

Mindy Support provides prospect research to drive business development for a marketing and tech group. They focus on LinkedIn and other B2B platforms to find, target, and establish leads.

The Reviewer
 
11-50 Employees
 
United States
Owner, Marketing Group
 
Verified
The Review
Feedback summary: 

The results of their efforts were excellent, contributing to the development of the business and effectively utilizing technology to ensure the time and geographical distance between the teams had no impact.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I own several US-based marketing and tech businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mindy Support?

We were seeking cost-effective offshore support to propel our business development.

What were your goals for this project?

To isolate, connect with, and engage prospective B2B contacts through LinkedIn and other sources.

SOLUTION

How did you select this vendor?

We conducted multiple phone and Webex meetings, then decided to work with them.

Describe the project in detail.

The project required ongoing scanning of LinkedIn and other B2B databases to find the exact profile of the customer we were seeking. They found the leads, targeted them and engaged, and set up sales calls.

What was the team composition?

Our team was comprised of dedicated sales researchers and an appointment setter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A portion of our business growth can definitely be attributed to the work they do for us.

How effective was the workflow between your team and theirs?

It’s very effective. We make great use of communications technology to bridge the time and distance gap.

What did you find most impressive about this company?

Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant.

Are there any areas for improvement?

No. In fact, they regularly check in with us to see if they can improve.

5.0
Overall Score Great group of professionals.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Super simple.
  • 5.0 Cost
    Value / within estimates
    Good value.
  • 5.0 Quality
    Service & deliverables
    Highly professional.
  • 4.5 NPS
    Willing to refer
    Already have multiple times.