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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
55% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp is a customer support outsourcing company offering 24/7 omnichannel support, including email, chat, and phone services. Reviews indicate high customer satisfaction, with consistent praise for their responsiveness, adaptability, and integration into client operations. Approximately 90% of reviews highlight their strong project management and commitment to client needs, although a few suggest improvements in metrics reporting.
Reviews mention Timely
Overall sentiment regarding timeliness in client feedback for SupportYourApp is highly positive. Clients consistently praise the company's ability to deliver timely responses and support. Specific feedback includes remarks about 'timely response' and 'quick to respond' from multiple clients, indicating their satisfaction with the speed and efficiency of service. For instance, one client noted that 'agents have been solving cases within the desired period of time,' highlighting the company's commitment to meeting deadlines and addressing client needs promptly.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements.
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Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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Call Center Services for Education Company
4.5 May 19, 2023Reports delivered on time based on agreed-upon determined schedule. Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. SYA continues to be responsive to the needs of our team and to this project.
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Business Services for Software Company
5.0 Jan 3, 2023Everything is always done on time, and there are no interruptions in the service provision.
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Answering Services for Software Dev Company
5.0 Nov 2, 2020And while we did have to reach out to their management team the first couple of times to ask whether the QA results will be delivered on time (which they were), after that they have been sending the numbers to us themselves without any reminders and additional questions.
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10 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of SupportYourApp reflect a strong overall sentiment, highlighting their exceptional customer service and responsiveness. Clients commend the team for effective communication and seamless integration into existing operations. Specific feedback includes high customer satisfaction scores, quick issue resolution, and proactive support. Notably, one client praised their agent's dedication, leading to a personal visit. Areas for improvement mentioned were minimal, focusing mainly on enhanced metrics reporting and team expansion as needed.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Fitness, Education, Gaming, Financial Services, and Retail. Clients commend their high-quality customer support, quick adaptability, and effective communication. Industries like Education and Fitness report significant enhancements in customer satisfaction and engagement. The overall sentiment is positive, emphasizing SupportYourApp's reliability and commitment to scaling operations effectively, making them a suitable partner for businesses seeking robust customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Communicative
The reviews indicate a strong sentiment towards Unity Communications' communicative approach. Clients frequently highlight their responsiveness and proactive communication style. For instance, one client noted their 'open and helpful' communication with regular check-ins, while another mentioned their 'great communication processes.' Feedback consistently reflects appreciation for timely updates and the ability to address issues swiftly, contributing to effective project management and overall satisfaction.-
Asset Procurement for Expense Management Software Company
5.0 Mar 31, 2023Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021Great communication.
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Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. The emphasis on communication really stands out to me, as well as the flexibility of accommodating new tasks.
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Back Office Services for Telecommunications Company
5.0 Jan 30, 2020They’re very good communicators. They respond right away if I need something. On the flip side, I get status updates as they’re working on projects, and they reach out immediately if there are any hiccups.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.Was this helpful?
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
10 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 43 projectsPrialto, a virtual executive assistant service provider, is highly regarded for its administrative support in various sectors, including real estate, coaching, and consulting. Clients consistently praise the company's timely project management and strategic partnership, with over 80% of reviews highlighting the seamless integration of assistants into workflows. However, some clients noted a desire for more industry-specific tailoring and transparent billing practices.
Reviews mention Personable
Clients consistently highlight Prialto's personable approach, noting the kindness and attentiveness of their team. One client praised their assigned Sales Assistant, stating he was 'very pleasant to work with' and completed tasks in a timely manner. Another client emphasized the 'kindness' shown by the team, appreciating their willingness to adapt and support when needed. Overall, the sentiment reflects a strong appreciation for Prialto's personable service and commitment to client satisfaction.-
Administrative Support for Real Estate Solution Co
5.0 Oct 23, 2025Our assigned Sales Assistant, Matt, did an excellent job for us. Very pleasant individual to work with who completed all work in a timely, accurate manner.
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4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.
21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.
Reviews mention Easy to work with
Overall, clients consistently report that Helpware is exceptionally easy to work with. For instance, one client highlighted their 'extremely responsive' communication and proactive updates, while another praised Helpware's adaptability to their processes, making collaboration seamless. Additionally, Helpware's team is noted for their professionalism and empathy, further enhancing the working relationship. Clients appreciate their commitment to quality and timely delivery, resulting in a high level of satisfaction across various projects.-
Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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Staff Augmentation for Computer Software Company
4.5 Oct 24, 2019We are a remote business so it has been easy to make them as part of our team. They have found two spectacular people who have been a pleasure to work with. They have been very helpful in addressing any of our concerns.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 10 projectsBPO Hive LLC is a versatile business process outsourcing firm offering services such as outbound sales, customer service, appointment setting, and back-office support. The company consistently receives positive feedback, with clients praising its ability to scale, reliable project management, and alignment with company values. Approximately 90% of reviewers highlight BPO Hive's culture fit and professionalism, while no significant areas for improvement are noted.
Reviews mention Proactive
Clients have consistently praised BPO Hive LLC for their proactive approach to project management. One CEO noted their 'proactive communication and customer-first mindset,' highlighting their ability to anticipate issues and offer solutions before problems arose. Another client emphasized their 'organized and proactive' management style, which ensured timely delivery and adaptability to feedback. Overall, the sentiment reflects high satisfaction with BPO Hive LLC's responsiveness and commitment to quality, making them a reliable partner.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations.
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4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Over the past six months, BPO Hive LLC has received overwhelmingly positive feedback from clients across various industries. Clients commend their responsiveness, professionalism, and ability to deliver results effectively. For instance, the VP of Sales at Bitcoin Depot praised them for generating substantial sales pipeline and seamless communication. Similarly, the CEO of 29Metals highlighted their role in improving operational efficiency and compliance standards. Overall, clients express high satisfaction with BPO Hive's services, noting their commitment to quality and adaptability.Was this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across multiple industries, including Retail, Chemicals & Biotechnology, Energy & Natural Resources, Contracting, Real Estate, Consulting, and Financial Services. Feedback highlights their effective communication, responsiveness, and ability to meet project goals, leading to improved operational efficiency, increased appointment-setting, and high-quality customer service. Overall sentiment across industries is positive, with clients appreciating their adaptability and commitment to quality, making them a suitable partner for varied sector needs.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Financial services Real estate ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's strong value for cost, with multiple reviews citing their pricing as a key factor in selection. One CEO noted the service provided 'good value for cost' while another praised their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the affordability and effectiveness of their solutions, emphasizing that the company's services have significantly improved operational efficiency without compromising quality.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
75% Sales Outsourcing15% Email Marketing10% Call Center ServicesSee all 104 projectsMartal Group is a lead generation and business development company specializing in building B2B pipelines, setting appointments, and enhancing brand visibility. The company is consistently praised for its ability to integrate seamlessly with client teams, with approximately 100% of reviewers highlighting their professionalism and strategic insights. While some noted areas for improvement in campaign metrics transparency, the majority were impressed with Martal's responsiveness and adaptability.
Reviews mention Easy to work with
Clients consistently express that Martal Group is exceptionally easy to work with, highlighting their professionalism and effective communication. One client noted the team's ability to drive results without requiring micromanagement, stating, "They just make it easy at every step." Another emphasized the nimbleness and expertise of the Martal team, remarking, "It was easy to work with a nimble team of experienced specialists." Overall, the sentiment reflects a strong appreciation for Martal's collaborative approach and reliability.-
Lead Generation for Event Ticketing & Marketing Platform
5.0 Apr 4, 2023Martal Group has been delivering on their promise and exceeding our expectations. They are great to work with and quick to respond to our requests. We work together to figure out what is working, what's not and identify opportunities.
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Account-Based Mktg Campaigns for Computer Networking Firm
5.0 Nov 9, 2020It was easy to work with a nimble team of experienced specialists, mostly we needed to provide them knowledge about our products and types of customers, the rest was done by them which was fantastic!
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Industry Experience
Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+Undisclosed1,000 - 9,999
Services provided
60% Sales Outsourcing20% Call Center Services10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 46 projectsAppointment Setter Online is a lead generation and appointment-setting company known for its effective communication and project management. With over 90% positive reviews, clients consistently praise their ability to book relevant and high-quality appointments, leading to increased business opportunities and revenue. Clients appreciate their professionalism, flexibility, and responsiveness, although some suggest more detailed reporting could add further value.
Reviews mention Open to feedback
The feedback regarding Appointment Setter Online's openness to feedback is notably positive. Clients appreciate their responsiveness and adaptability, stating that the team quickly adjusted to changes in messaging and scheduling. One client highlighted their consistent communication and structured process, which facilitated effective collaboration. Overall, the sentiment reflects satisfaction with their willingness to incorporate client input, although there is a minor suggestion for more detailed reporting on call outcomes.-
Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Appointment Setter Online for their excellent value for cost, noting that the service provided strong ROI through increased lead generation and improved appointment quality. One client highlighted the 'good value for cost' and significant growth in their business pipeline. Overall sentiment reflects satisfaction with pricing relative to results, with several clients mentioning that they achieved measurable increases in consultations and conversions, further affirming the company's cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing10% StaffingSee all 34 projectsXACT is a comprehensive customer service and call center solutions provider, offering tailored support across various industries. With an impressive 95% positive feedback rate, XACT is praised for its flexibility, timely project management, and strong partnership ethos. Approximately 80% of reviewers highlight their effective communication and adaptability, while 70% mention their ability to scale talent quickly and meet business needs efficiently.
Reviews mention Well-organized projects
The client expressed positive sentiment regarding XACT's project organization, noting their impressive structure and adaptability in managing complex customer service tasks. They highlighted the team's responsiveness to needs and challenges, stating, "the entire Xact team has been a pleasure to work with thus far." Furthermore, the client appreciated the proactive handling of unique business challenges, indicating a well-managed project that aligns with their objectives.-
Call Center Services for Online Education Company
5.0 Aug 28, 2020They had very strong project managers, which was something we were really reliant on; I was stretched too thin to do day-to-day management. They brought in someone who handled not only training but also project management. We were constantly doing new programs that needed to be tested, so somebody really needed to manage that integration, update scripts, understand the program, and then communicate the program to their frontline.
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Call Center Services for Wheels E-Commerce Company
4.5 Oct 30, 2023I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, XACT has received highly positive feedback for their flexible and effective customer service solutions. Clients highlighted their ability to rapidly scale teams and maintain high service levels, with one client noting they achieved service targets for the first time. The proactive communication and collaborative approach were particularly praised, with clients expressing satisfaction in the responsiveness and adaptability of XACT. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on XACT highlights a consistent sentiment of good value for money, with multiple clients noting that the pricing fits their budgets while delivering high-quality services. For instance, one client mentioned that XACT's pricing fit their budget and offered great value for the cost, while another emphasized their flexibility in staffing which allowed for effective scaling during peak periods. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, reinforcing XACT's reputation as a reliable partner.Was this helpful?
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$10,000+< $25 / hr50 - 249Denver, CO
Services provided
70% Sales Outsourcing10% CRM Consulting and SI10% Call Center Services +1 service10% Email MarketingSee all 229 projectsBelkins is a lead generation company that specializes in outbound marketing and sales outreach services, including lead research, prospect data enrichment, and personalized outreach via email and LinkedIn. They have received overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, high ratings, and ability to consistently exceed expectations. Reviewers consistently praise their expertise, proactive approach, and commitment to delivering results, with 75% mentioning significant improvements in lead quality and customer engagement.
5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, Belkins has received overwhelmingly positive feedback from clients, highlighting their effective lead generation and strong project management. Clients praised their ability to deliver quantifiable results, such as 78 appointments leading to six closed deals and 137 booked demos. Communication was noted as clear and timely, with clients appreciating the team's hands-on approach and adaptability. Overall, clients expressed satisfaction with the partnership, indicating no significant areas for improvement.Was this helpful?
Industry Experience
Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.Was this helpful?
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United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)This provider is fluent in 3 languages:
- English
- German
- French
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, with clients praising their effective call center and accounting services. One client noted a significant reduction in guest complaints and improved reservation processes, while another emphasized enhanced employee workload balance and strategic growth opportunities. Communication and project management were consistently rated highly, although suggestions for increased employee training were made. Overall, clients value Connext's alignment with their company values and their impressive hiring capabilities.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 51 projectsLevelUp Leads is a dynamic lead generation company specializing in outbound calling, SDR services, and strategic lead development across various industries. The company has received overwhelmingly positive feedback for its exceptional project management, adaptability, and proactive communication, with over 90% of reviews praising these qualities. Clients highlight the impressive effectiveness in generating qualified leads and exceeding expectations, resulting in increased meetings and enhanced sales pipelines.
10 of 10 reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews of LevelUp Leads reflect a consistently positive sentiment, highlighting their effective lead generation and cold-calling strategies. Clients commend their proactive approach and responsiveness, noting significant increases in qualified leads and booked meetings. For instance, one client reported a tripling of sales meetings and improved engagement rates. Overall, clients appreciate the tailored service and strong communication, with no significant areas for improvement identified.Was this helpful?
Industry Experience
LevelUp Leads has demonstrated expertise in various industries, including eCommerce, Hospitality, Manufacturing, Software, and Financial Services. Clients often commend their proactive approach and ability to generate high-quality leads, yielding positive results such as increased sales meetings and improved conversion rates. The overall sentiment reflects strong satisfaction in industries like Software and eCommerce, where their tailored strategies effectively enhance client engagement. Potential clients in these sectors can expect personalized service and impactful outcomes.
Read All ReviewsSelect Industry to see insights
eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that LevelUp Leads provides significant value for money through a competitive pricing model and effective lead generation strategies. Clients frequently mention the company's adaptability and responsiveness, highlighting that their services fit well within budget constraints while delivering high-quality leads. For instance, one client noted a marked increase in qualified leads and conversions, while another emphasized the strong partnership and tailored approach, stating that LevelUp Leads consistently exceeded expectations in both service delivery and results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently.
Reviews mention Hard working
Clients have consistently praised Hit Rate Solutions for their hard work and dedication. One client noted, 'Mary is hardworking. I like that she is focused on her job,' highlighting the commitment to project goals. Overall, the sentiment reflects a strong appreciation for the team's diligent approach and responsiveness, contributing positively to project outcomes.-
Virtual Assistant & Recruiting for Financial Services Co
5.0 Jun 19, 2025Mary is hardworking. I like that she is focused on her job.
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Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 62 projectsA-SALES AB is a lead generation company that excels in creating structured outbound sales campaigns tailored to different industries and buyer personas. Their services consistently deliver positive results, with over 85% of reviewers praising their project management and ability to generate qualified meetings. They are commended for their strategic targeting and understanding of market nuances, though one negative review criticized their communication and execution.
Reviews mention Unique expertise
Clients consistently commend A-SALES AB for their unique expertise and hands-on approach. One client noted their strategy was a 'game-changer,' significantly increasing engagement and client acquisition. Another highlighted their exceptional speed and marketing expertise, which led to signing over 15 high-value clients. Overall, the sentiment reflects a strong appreciation for A-SALES AB's ability to deliver tailored, effective solutions that align with client goals.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency
5.0 Mar 4, 2024What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
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Outbound Marketing & CRM Consultation for Digital Mktg Firm
5.0 Oct 4, 2023Their speed and expertise in the marketing industry are commendable.
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Email & Demand Generation Marketing for IT Services Company
5.0 Dec 11, 2024Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.
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19 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
Recent client feedback on A-SALES AB highlights a strong performance in lead generation and project management. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach strategies that effectively engaged target audiences. Positive remarks focused on their structured processes, timely deliverables, and the ability to adapt messaging to specific markets. However, one review noted a significant dissatisfaction due to low-quality output, contrasting with the overall sentiment of satisfaction and effective collaboration across multiple projects.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 33 projectsWing Assistant is a virtual assistant service company providing support in areas such as customer service, marketing, data management, and administrative tasks. The company is praised for its cost-effective services and timely project execution, with approximately 70% of reviews highlighting its reliability and professional communication. However, about 10% of reviews noted challenges with supervision and training of virtual assistants.
3 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, client feedback regarding Wing Assistant has been largely positive, highlighting their responsiveness and quality of work. Clients praised the effective communication and timely delivery of tasks, with one noting impressive lead generation efforts and another appreciating the operational support that improved customer service efficiency. However, a notable negative experience pointed to poor project management and inadequate supervision, leading to unresolved issues and increased workload. Overall, the sentiment is mixed, with strong performance in some areas and significant room for improvement in others.Was this helpful?
Industry Experience
Wing Assistant has demonstrated expertise across various sectors, including Information Technology, Education, Healthcare, and Marketing. Clients in IT highlight their agility and effective lead generation, while feedback in Education emphasizes enhanced outreach and client engagement. The medical field notes significant improvements in operational efficiency and patient satisfaction. Overall, sentiment remains positive, showcasing Wing Assistant as a versatile partner capable of delivering tailored solutions across diverse industries.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while delivering 'good value for cost.' Another remarked on achieving operational support at a fraction of the cost compared to U.S. services, underscoring their affordability. Overall, sentiments lean positively, with many clients expressing satisfaction with the quality of work relative to the investment, although a few mentioned occasional delays in communication.Was this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 76 projectsSmith.ai offers virtual receptionist and AI-driven call and chat services, catering to various industries such as legal, healthcare, and small businesses. Feedback reveals mixed experiences, with approximately 70% of reviews highlighting positive outcomes such as improved efficiency and customer service. However, 30% report issues with service reliability and communication. Overall, clients appreciate Smith.ai's professional handling of calls and seamless integration, but some suggest the need for enhanced technical support and onboarding assistance.
7 of 9 reviews are 5 starsLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Over the last six months, client feedback on Smith.ai has been mixed. Positive reviews highlight effective call handling and responsiveness, with one client noting a significant reduction in missed calls. Conversely, negative feedback points to recent issues with call spam marking, causing financial losses for some clients. Another highlighted the lack of support during chatbot setup, leading to dissatisfaction. Overall, while some clients appreciate the service's value, others express frustration over recent performance declines.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Smith.ai's cost and value for money is largely positive. Many clients noted that the pricing fits their budget and offers good value compared to hiring in-house staff. For instance, one client mentioned they spent $3,000 annually, significantly less than the cost of a full-time receptionist. However, a few clients expressed concerns about recent issues impacting service quality, which they felt could lead to financial losses, indicating a need for consistent performance alongside competitive pricing.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing5% Call Center Services +1 service5% Sales OutsourcingSee all 52 projectsTop Customer Service is a company specializing in comprehensive customer support services across various communication channels. Reviews highlight their professionalism, reliability, and adaptability, with 100% positive feedback indicating improved response times and client satisfaction. Approximately 33% of reviewers appreciate their ability to integrate seamlessly with existing operations, while some suggest enhancing detailed updates for even greater transparency.
19 of 19 reviews are 5 stars$10,000 – $49,000 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and increased customer satisfaction across various industries. Specific commendations included their adaptability to client needs and effective project management. Suggestions for improvement focused on enhancing reporting details for better performance tracking. Overall, clients expressed a strong willingness to recommend their services due to the tangible benefits experienced.Was this helpful?
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, notably in Construction, Education, Automotive, and Non-profit sectors. Clients expressed satisfaction with their responsiveness, professionalism, and ability to streamline communications, resulting in improved client engagement and faster response times. Construction businesses highlighted enhanced lead management, while educational institutions noted better support operations. Overall, feedback reflects a positive sentiment towards their services, making them a suitable choice for clients in the aforementioned industries.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Automotive Non-profit Real estate Financial services Legal Advertising & marketing IT Services Other Industry Other industries Home Services Government Business services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Top Customer Service as providing excellent value for money, with several reviews emphasizing their 'good value for cost' and 'high ratings.' For instance, one client noted that their services allowed them to save over 50% in costs while improving customer satisfaction. Another mentioned the quick response times and professional communication as key benefits. Overall, the sentiment regarding pricing and value is overwhelmingly positive, with clients appreciating the balance of quality service at a reasonable price.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +3 services15% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a recruitment and outsourcing agency specializing in providing skilled professionals across various sectors, including finance, healthcare, and customer support. The reviews indicate a high level of satisfaction, citing their professionalism, quick response times, and effective communication. Approximately 90% of reviewers mention their strong culture fit and alignment with company values, contributing to successful project outcomes.
Reviews mention Reliable
Clients consistently praised 1840 & Company for their reliability, emphasizing timely delivery and proactive planning. One client noted their 'strong planning and adaptability skills' that ensured deadlines were met, while another highlighted their 'highly attentive and flexible' approach to addressing concerns. Overall, the sentiment reflects a strong commitment to project goals and responsiveness, contributing significantly to the project's success.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.
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Call Center Services for Software Company
4.5 Jun 17, 2024They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.Was this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Services provided
15% Mobile App Development10% AI Development10% Custom Software Development +7 services10% Customer Service Outsourcing10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsSee all 32 projectsKyanon Digital is a versatile digital services company specializing in UI/UX design, web and mobile app development, and software development. Reviews indicate a strong focus on technical proficiency, user-centric design, and timely delivery, with 100% of reviewers appreciating their professionalism and strategic insights. While minor communication improvements are suggested, 75% of the reviews highlight their ability to integrate seamlessly with client teams and deliver tailored, high-quality solutions.
Reviews mention Accessible
Kyanon Digital received positive feedback regarding their accessibility, with clients noting direct access to the entire team and strong support from management. A CTO highlighted the ease of communication through tools like Slack and Trello, which facilitated agile development. However, there was a suggestion for improvement in communication, indicating that while generally accessible, there were still areas that could be refined. Overall, the sentiment reflects a strong emphasis on client engagement and support.-
Staff Augmentation for Drone & AI Technology Company
4.5 Sep 5, 2022Direct access to the entire team and support from the management and team leads to ensure smooth delivery on a consistent basis. Communication tools and project management tools included slack and trello. There's a heavy emphasis on agile development.
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5 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Kyanon Digital reflect a strong overall sentiment, highlighting their exceptional technical proficiency and user-centric approach. Clients praised their timely delivery, clear communication, and ability to integrate seamlessly into existing teams. Notable feedback includes a project that resulted in a widely used application for water utilities and a successfully launched e-commerce platform within a strict deadline. Areas for improvement mentioned were minimal, primarily focused on maintenance planning.Was this helpful?
Industry Experience
Kyanon Digital has received positive feedback across various industries, showcasing expertise in Education (smart water data analysis), Business Services (staff augmentation), and Automotive (app development). Their strengths lie in project management, timely delivery, and technical proficiency in UI/UX design. Clients noted their adaptability and user-centric approach, particularly in IT Services, Healthcare, and Advertising & Marketing. Overall sentiment reflects strong satisfaction, especially within sectors requiring innovative digital solutions and effective user engagement.
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Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance EducationWas this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 17 time zones:
- Middle East Time (MET)
- China Taiwan Time (CTT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Eastern African Time (EAT)
- Alaska Standard Time (AKST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249London, England
Services provided
80% Sales Outsourcing10% Call Center Services5% Content Marketing +1 service5% Email MarketingSee all 124 projectsSalesAR specializes in B2B lead generation and appointment setting, primarily focusing on multi-channel outreach through LinkedIn and email. They received mixed reviews, with approximately 70% positive feedback highlighting their strong communication, tailored outreach, and strategic insights that effectively targeted niche markets. However, 30% of the reviews were negative, noting underperformance in lead generation and the delivery of generic spam-like outreach. Overall, SalesAR is praised for their project management and ability to understand complex industries.
Reviews mention Unique expertise
Clients have praised SalesAR for their unique expertise in lead generation and targeted outreach. One client noted, "Their approach is unique... they are really interested in our success," highlighting the team's commitment to client objectives. Another client emphasized their "flexibility, transparency, and expertise," which contributed to a seamless workflow. Overall, the sentiment reflects strong confidence in SalesAR's capability to deliver tailored solutions and achieve noteworthy results.-
Marketing Strategy for IT Company
5.0 Dec 26, 2023SalesAR exhibited remarkable expertise and accuracy in their execution, perfectly achieving the set targets. A key highlight of their performance was their remarkable ability to secure several high-quality appointments. SalesAR's dedication to fully comprehending our specific needs, along with their thorough analysis of our case studies and past experiences, was notably impressive. They didn't just rely on their existing methods; instead, they showed a proactive eagerness to innovate and improve upon their approaches.
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Lead Generation for Software Development Company
5.0 Feb 28, 2023Outsource lead generation is a very challenging business, and SalesAR's has cracked the code on doing it successfully and consistently through a combination of smart tactics, technical acumen and hard work.
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Lead Generation for PCB Manufacturer
5.0 Feb 24, 2023The system that we've created with the Account Manager has been working well for us. We have weekly meetings with the team to go over results and discuss what can be improved and adapted to score even more appointments. Their flexibility, transparency, and expertise are impressive. We are enjoying the efficiency of their work, the way reports are delivered, and their commitment to learning more about our company.
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Lead Generation for Mobile & Web Development Company
5.0 Jan 8, 2023I really liked the fact that the Belkins team consists of skilled specialists who perfectly know the niche of their work. It is a pleasure to cooperate with them. They meet all our expectations.
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Lead Generation Services for Software Development Company
5.0 Oct 2, 2022After 2 weeks of cooperation, they set up a meeting with a lead from the US. This lead was really warm and qualified. Also, we are excited about all metrics they show (open rate, replay rate, etc ...). These guys are really experts!
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4 of 8 reviews are 5 starsLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
In the past six months, client feedback on SalesAR has been mixed. While some clients praised their organized project management and effective lead generation strategies, others reported disappointing outcomes, with zero leads generated in certain cases. Positive remarks highlighted their ability to tailor outreach and maintain clear communication. However, areas for improvement were noted, particularly regarding the relevance of leads and the quality of outreach messaging. Overall, sentiment varies significantly based on individual project experiences.Was this helpful?
More responsive than most other service providers
Get in TouchSalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)This provider is fluent in 5 languages:
- English
- Spanish
- Polish
- Ukrainian
- Czech
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 15 projectsAmbs Call Center provides professional call center services, including virtual reception, call answering, and integration with client systems. Across multiple reviews, 100% of clients commend their exceptional customer service and reliability. Clients particularly praise their excellent communication, seamless transition processes, and alignment with company values, with no negative feedback reported.
Reviews mention High-quality work
Clients consistently praise Ambs Call Center for delivering high-quality work, particularly in customer service. One client noted, 'The customer service is above and beyond!' and highlighted the team's outstanding project management and dependability. The overall sentiment reflects complete satisfaction, with clients expressing confidence in the company’s ability to meet their needs effectively, stating, 'I've always been 100% satisfied!' This positive feedback underscores the company's commitment to excellence in service delivery.-
Office Call Coverage for Real Estate Agency
5.0 Nov 12, 2018I love that callers get a personal greeting with our company name. It prevents frustration among people who don't want to end up in a voice mailbox. Their scripts are excellent, so all callers get the same experience.
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After Hours Answering Service for Flooring Business
5.0 Jun 8, 2018The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. AMBS works exactly as promised and delivers a consistently professional service every time.
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Inbound Appointment Setting for Retail Company
4.5 Nov 2, 2017Our company has become more profitable since using them and the client experience has improved significantly. No company is as great as AMBS. We love how they have saved us money.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Ambs Call Center indicate a highly positive sentiment, highlighting their effective 24/7 virtual reception services and seamless project execution. Clients commend the company for its excellent personal customer service, timely communication, and alignment of values. A notable instance includes a CEO's feedback on zero outages and proactive management during the transition process. Overall, clients express satisfaction with their experience, indicating no significant areas for improvement.Was this helpful?
Industry Experience
Ambs Call Center has garnered positive feedback across several industries, specifically Healthcare, HVAC, Automotive, Advertising & Marketing, Utilities, Arts & Entertainment, Real Estate, and Retail. In the Healthcare sector, they are praised for outstanding customer service and reliability, enhancing patient coordination. HVAC clients appreciate their professionalism and quick response times. Automotive customers noted improved customer engagement. Overall, the sentiment is overwhelmingly positive, with clients highlighting Ambs' commitment to service excellence, effective communication, and adaptability across diverse industry needs.
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HVAC Automotive Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Healthcare LegalWas this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a customer support and call center service provider, specializing in handling customer interactions, technical support, and outbound sales services across various industries. The company is praised for its high service standards, flexibility, and proactive approach, consistently achieving positive results such as SLA performance over target and high customer satisfaction scores. In over 90% of the reviews, clients highlighted Valoris Center's adaptability and alignment with their business needs, while 10% noted areas for improvement like personnel turnover and attention to detail.
Reviews mention Reliable
Clients have consistently praised Valoris Center for their reliability and commitment to delivering exceptional service. One client noted their 'stable and reliable service,' highlighting that the team always met deadlines and aligned with brand values. They achieved impressive performance metrics, including a 95% SLA on phone support and 99% on email. Overall, the sentiment reflects a strong trust in Valoris as a partner, with clients expressing a willingness to re-engage due to their dependable service.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Valoris Center highlights their strong performance in customer support and satisfaction. Clients from diverse sectors commend their proactive approach, high service standards, and alignment with business values. For instance, one client noted a 95% SLA achievement and a 92% customer satisfaction rate, while another appreciated their flexibility in adapting to business needs. Areas for improvement include enhancing digital solution offerings and refining ticket distribution processes. Overall, sentiment is highly positive, indicating Valoris Center as a reliable partner.Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
75% Sales Outsourcing10% Call Center Services10% Content Marketing +1 service5% Email MarketingSee all 40 projectsLeadium is a lead generation and sales development company that specializes in providing tailored go-to-market strategies and outreach campaigns for various industries. Reviews indicate a 100% positive feedback rate, with clients consistently praising their effective communication, professional project management, and impressive SDR quality. Notably, 60% of reviewers highlight the company's ability to deliver measurable outcomes and exceed targets.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Leadium's performance, particularly highlighting their ability to manage high inbound lead flow efficiently. One client noted, 'They excelled in every way,' and praised the team's proactive recommendations and direct communication with the founders. Additionally, the promptness in responding to leads, achieving a contact speed of under five minutes, has been a significant success factor. Overall, clients commend Leadium for their commitment and effectiveness, with no notable areas for improvement identified.-
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 Dec 21, 2023All tasks are completed on schedule. The team proactively provides recommendations. One thing we liked most about Leadium is that they stay small even though they have a large footprint. It means I am able to work directly with their founders even though they have an entire project team working on our program. Leadium is founder run so their experience is bar none.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Leadium highlight strong client satisfaction, particularly regarding lead generation and project management. One client noted the impressive quality of their Sales Development Representatives (SDRs), who were often mistaken for AI due to their effectiveness. Another review emphasized Leadium's consultative approach, reporting that they exceeded monthly contact generation targets. Overall, clients praised Leadium for their communication, professionalism, and ability to deliver results, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Leadium has garnered positive feedback across various industries, particularly in Software, Financial Services, Healthcare, and Food & Beverages. Clients commend their lead generation expertise, effective project management, and the ability to adapt strategies to meet specific industry needs. In Software, they excelled in enhancing sales pipelines. In Financial Services and Healthcare, their targeted outreach has significantly increased qualified leads. Overall, sentiment across industries leans towards satisfaction, positioning Leadium as a valuable partner for businesses seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Leadium for their cost-effectiveness and the value they deliver. Many reviews highlight that their pricing fits within budgets while providing high-quality leads and measurable results. For instance, one client noted a 30% increase in qualified leads and a 70% open rate on emails, emphasizing the return on investment. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of affordability and impactful outcomes, making Leadium a worthwhile investment for lead generation.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Back Office Outsourcing35% Call Center Services10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 19 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
11 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of OBI Services highlight a strong overall sentiment, with clients praising their attention to detail, commitment to accuracy, and effective project management. For example, Lemon MSS noted that OBI consistently delivered clean datasets, enhancing internal processing efficiency. Operation HOPE reported a 40% improvement in response times due to OBI's support. Additionally, clients appreciated their adaptability and proactive communication, although suggestions for improved onboarding documentation and faster training processes were mentioned.Was this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Back Office Outsourcing30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a virtual assistance and outsourcing services company, offering comprehensive support in areas such as customer service, lead generation, and back-office operations. The reviews reflect a high level of satisfaction with 100% of reviewers praising their professionalism, communication, and integration as part of their teams. Many clients appreciate their proactive approach and the cultural fit they offer, with no significant areas for improvement commonly mentioned.
Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding Uassist.ME's ability to establish clear expectations. One client noted their upfront billing structure, allowing for tailored service plans that meet specific needs. The client's confidence in Uassist.ME's organization and communication was highlighted, emphasizing daily updates and responsiveness. Overall, clients appreciate the clarity and attention to detail, which contribute to a seamless working relationship, enhancing their operational efficiency.-
Virtual Assistant for a Realty Team
5.0 Feb 11, 2019Uassist.ME organizes my business better than I could on my own. We communicate through Skype and phone calls, and they send me a daily update. They’re very responsive. I actually flew to meet them in person before we started working together. I take my business seriously, and I wanted to actually meet the person who would be assisting me.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.Was this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Results-oriented
IntelligentBee has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted significant growth in retention rates and the effective delivery of high-quality work. One client emphasized that IntelligentBee transformed their concept into a tangible product, demonstrating their commitment to project success. Regular communication and proactive involvement were highlighted as key factors in their successful collaboration. Overall, clients expressed satisfaction with IntelligentBee's ability to adapt and respond to their needs, reinforcing their reputation as a reliable partner.-
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019We’ve grown our retention rate a lot and we’re still working on it. We’re a startup, and I don’t want to say we’ll be the best tomorrow, but we plan to stick with our customers and improve. I don’t want to push money on marketing without having good retention and virality. We plan to launch the app this month and I’ll be able to provide some numbers then. We need some transactions between influencers and local brands to see their behaviors and whether we can give a return on investment. After that, we plan to use the model in Madrid because we have a big community there. We have a scalable model for brands, users, and so on. I’ve spoken with a lot of users and brands to see exactly what they want. From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, reviews for IntelligentBee highlight their exceptional IT support services, with clients noting impressive response times and high satisfaction rates. One client from Gorgias emphasized their flexibility and ability to handle diverse tasks beyond initial agreements. However, a suggestion for improvement was made regarding better documentation of standard operating procedures. Overall, the sentiment is overwhelmingly positive, showcasing IntelligentBee as a reliable partner for technical support.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
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This provider is fluent in 6 languages:
- English
- Spanish
- German
- French
- Italian
- Romanian
This provider is available in 34 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Content Moderation Services30% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.
Reviews mention Autonomous
Client feedback highlights Enshored's high level of autonomy and self-sufficiency in managing projects. The Head of Customer Operations at Travelnest noted that Enshored requires minimal oversight to deliver results and proactively takes ownership of tasks. They are recognized for their independence and capability, contrasting positively with other outsourcing experiences that necessitated more support. Overall, the sentiment reflects strong satisfaction with Enshored's autonomous work approach.-
Back-Office Outsourcing for Rental Property Management Co
4.5 Oct 25, 2023Enshored have been excellent in either delivering our needs, or proactively working to achieve them. One of the highlights of using Enshored is the ownership they take of delivering the project and require very little shading to achieve results. They are also very active in reviewing situations and coming forward with useful ideas to improve the outcomes. As an outsourcer, they are very independent and capable of the tasks set out to them. Often when working with other outsourcers, it has required a lot of additional support in order to get work over the line. Enshored are very self aware, proactive and take full ownership for their tasks.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Great project management
Clients have praised LEX Reception for their exceptional project management, highlighting the quick response times and the ease of accessing the service portal for adjustments. One attorney noted, 'They've been great... whenever I reach out, I always get quick responses from their team.' This efficient communication and proactive support have significantly improved client satisfaction and streamlined internal processes, making LEX Reception a trusted partner for their business needs.-
Answering Services for Criminal Defense Attorney
5.0 Sep 14, 2018They've been great. If I ever have an issue, I'm able to access the portal myself and make changes. Whenever I reach out, I always get quick responses from their team.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with LEX Reception's professional and responsive service, particularly highlighting the positive impact on client communication and appointment scheduling. One client praised their dedicated account manager, Latasha, for her tailored support and valuable insights, which enhanced business operations. However, suggestions for improvement included the addition of appointment calendar access in their mobile app and the availability of Arabic-speaking receptionists.Was this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
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Consulting IT Services Hospitality & leisure LegalWas this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr50 - 249
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingSee all 6 projectsAdentcom Contact Center & BPO is a business process outsourcing company that provides services such as inbound/outbound call tasks, data entry, and customer support, with a strong emphasis on cultural alignment and value-for-cost. Reviews highlight their professional, responsive approach, and excellent communication skills, with 100% of clients praising their adaptability and commitment to client success.
Reviews mention Exceeds expectations
Clients express high satisfaction with Adentcom Contact Center & BPO, highlighting their exceptional communication and commitment to exceeding expectations. One client noted, 'The people attached to the project care, and it makes a world of difference,' emphasizing that the team prioritizes accuracy and client needs over mere metrics. Additionally, all project goals were met, demonstrating effective project management and responsiveness, further solidifying the positive sentiment surrounding their services.-
BPO & Customer Service Outsourcing for Tax Credits Co
5.0 Jun 10, 2025The people attached to the project care, and it makes a world of difference. It's not just about meeting goals or numbers with them. They want to make sure that everything is being done accurately and exceeding expectations.
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Industry Experience
Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.
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Business services Home Services Other industries Real estate ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% CRM Consulting and SI40% Call Center Services10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Significo has received positive feedback for their exceptional communication and timely project delivery. A client from Porsche Croatia noted their alignment on values and budget-friendly pricing. The responsiveness to client needs was highlighted, with no specific measurable outcomes reported. Overall, clients appreciate Significo's consistent engagement and quick responses, indicating a strong client relationship.Was this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
50% Sales Outsourcing30% Business Consulting20% Call Center ServicesSee all 27 projectsLunas Consulting is a business consulting firm specializing in enhancing lead generation, sales processes, and digital marketing strategies. Across the reviews, 100% of clients praised their data-driven solutions and ability to tailor strategies to industry-specific needs. With consistently high ratings, Lunas Consulting is commended for their timely project management and personalized approach, resulting in significant improvements in conversion rates and client engagement.
Reviews mention Timely
Overall, client feedback regarding Lunas Consulting's timeliness is overwhelmingly positive. Multiple reviews highlight that Lunas consistently delivered project milestones on schedule, demonstrating exceptional project management. For instance, one client noted, "Lunas managed the project efficiently, adhering to agreed timelines," while another praised their "unwavering commitment to meeting deadlines." Clients appreciated their responsiveness to needs and proactive adjustments, reinforcing a strong sentiment of reliability and professionalism in their delivery.-
Customer Service Improvement for Social Media AI Company
5.0 Oct 13, 2023They gave a clear milestones, delivered on-time, and are receptive to adjustments.
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Digital Marketing for Conversational AI Analytics Provider
5.0 May 12, 2023Every single task has been delivered on time and communicated clearly. Weekly meetings were structured in an efficient and informative way, with custom dashboards to track performance.
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Business Consulting Services for SaaS Startup
5.0 Apr 21, 2023Lunas' project management skills are top-notch. They consistently met deadlines, were responsive to our needs, and delivered items on time. One of the most impressive aspects of working with Lunas was their ability to consistently deliver items on time.
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Sales Outsourcing & Lead Generation for Business Services Co
5.0 Sep 26, 2024Lunas Consulting demonstrated exceptional project management throughout our engagement. They consistently delivered items on time, ensuring that each phase of the project was completed as scheduled. Their team was highly responsive to our needs, proactively addressing any concerns and adapting strategies based on our feedback.
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Business Consulting for Asset Tracking Software Company
5.0 Nov 13, 2025Deliverables were always on time, and when we requested additional persona variations, they accommodated them quickly. Their communication rhythm prevented bottlenecks.
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Industry Experience
Lunas Consulting has demonstrated significant expertise across various industries including Software, Financial Services, Information Technology, Beauty & Cosmetics, Retail, and Business Services. The consensus among clients highlights their strengths in enhancing lead generation, optimizing messaging tailored to specific personas, and improving sales processes, leading to increased conversion rates and stronger customer engagement. Overall, sentiment is overwhelmingly positive, particularly in Software and Financial Services, where clients reported substantial growth in performance and satisfaction.
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Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Lunas Consulting's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client emphasized that Lunas offered 'good value for cost' and another stated that their pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews commend the company's ability to deliver impactful results without exceeding financial constraints.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
65% Sales Outsourcing10% CRM Consulting and SI10% Call Center Services +3 services5% Content Marketing5% Email Marketing5% Web DesignSee all 19 projectsPurple Sales is a versatile sales and marketing firm specializing in lead generation, appointment setting, and branding services. They are consistently praised for their responsiveness, strategic insight, and ability to understand complex sales cycles, with 100% of reviewers highlighting their customer-focused approach and effectiveness in project management. Clients appreciate their ability to exceed expectations, reporting significant improvements in lead generation and sales outcomes.
Industry Experience
Purple Sales has demonstrated strong expertise across various industries including Human Resources, Information Technology, IT Services, Business Services, Telecommunications, Non-profit, Advertising & Marketing, Energy & Natural Resources, and Media. Client feedback highlights their effectiveness in lead generation, appointment setting, and sales strategy development. Overall, sentiment is highly positive, emphasizing their attentive service, innovative solutions, and commitment to client success, making them a suitable partner for organizations seeking impactful sales and marketing support.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Software Advertising & marketing Media Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Purple Sales' cost and value for money is predominantly positive. Clients frequently highlight that their pricing fits within budgetary constraints while delivering substantial value. For instance, one client noted, 'we chose them because their pricing fit our budget, and they offered good value for the cost.' Another client emphasized, 'good value for cost' as a significant factor in their selection. Overall, clients express satisfaction with the return on investment, often citing measurable outcomes such as increased leads and improved sales metrics.Was this helpful?
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This provider is fluent in 2 languages:
- English
- French
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a customer support and data annotation company that offers multilingual customer service, project management, and data annotation services. Clients commend their flexibility, strong project management, and high-quality service, with over 90% of reviews highlighting their responsiveness and value for cost. While generally well-received, some reviews mention areas for improvement, such as language staffing and training.
Reviews mention Reasonable pricing
Clients consistently express satisfaction with Mindy Support's reasonable pricing. One reviewer highlighted their 'profitable price' for efficient operators, while another noted the 'best price for the same services' compared to competitors. Additionally, a client appreciated the straightforward cost structure, which facilitated planning and budgeting. Overall, the sentiment surrounding pricing is overwhelmingly positive, indicating that clients perceive excellent value for the quality of services received.-
Cell Tracking for Research Institute
4.5 Dec 15, 2021They provided highly efficient operators at a profitable price.
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Annotation Service for AI Development Company
5.0 Dec 14, 2021Good project execution, quality and cost efficiency relative to other vendors.
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BPO for Consumer Goods Marketplace
5.0 Jun 16, 2020The price is something that we checked during the selection process, and Mindy Support had the best price for the same services that other vendors offered. This is definitely a strength for them.
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Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +3 services10% Other Marketing10% Web Design5% Business ConsultingSee all 44 projectsParagon Sales Solutions is a versatile sales and marketing agency offering services such as lead generation, telesales, and website design. The company has received overwhelmingly positive feedback, with approximately 100% of reviewers praising their communication, flexibility, and ability to meet or exceed client expectations. Clients frequently commend Paragon Sales Solutions for their professionalism and adaptability, which have resulted in successful project outcomes and ongoing partnerships.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Paragon Sales Solutions indicate a strong overall sentiment, highlighting their expertise, responsiveness, and effective project management. Clients praised the team's knowledge and willingness to assist, noting successful outcomes such as website redesigns and lead generation for demos. One client emphasized the clarity and simplicity of communication, while another noted the team's flexibility and timely delivery. Overall, clients expressed high satisfaction with no significant areas for improvement identified.Was this helpful?
Industry Experience
Paragon Sales Solutions has garnered positive feedback across various industries, including Education, Insurance, Arts, and Manufacturing. Clients praised their expertise in lead generation, project management, and adaptability, with a strong emphasis on clear communication and timely deliverables. In Education, they excelled in creating resources for inclusive student support. In Insurance and Business Services, their effective outreach strategies enhanced client engagement and lead generation. Overall, their proven impact positions them as a valuable partner for organizations seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
20% Mobile App Development20% UX/UI Design20% Web Development +4 services10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Web DesignSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Designveloper reflect a strong overall sentiment, highlighting effective project management and timely delivery. Clients praised their ability to understand domain-specific needs, with one noting, 'They got it right the first time,' which streamlined processes. Positive outcomes included increased user engagement and satisfaction with new features. Suggestions for improvement included enhanced user documentation. Overall, Designveloper is recognized for their technical expertise and responsiveness to client needs.Was this helpful?
Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
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Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesSee all 83 projectsAbby Connect is a virtual receptionist service provider, assisting businesses across various sectors with their call management needs. Reviews reveal a 100% positive sentiment, highlighting themes of professionalism and seamless communication. Approximately 80% of clients commend Abby Connect for freeing up valuable time for core tasks, while 70% emphasize their responsiveness and personalized service approach.
Reviews mention Exceptional performance
The overall sentiment regarding Abby Connect's performance is exceptionally positive, with clients noting their professionalism and responsiveness. One client praised the team's ability to handle stress in a high-pressure environment, while another highlighted their seamless onboarding process and effective communication. Feedback emphasized the significant reduction in missed calls and improved customer satisfaction, with clients appreciating the personalized service and dedication shown by Abby Connect's staff. Clients consistently recommend their services, citing exceptional value and support.-
Virtual Receptionist for Accounting Firm
5.0 Aug 8, 2022Abby Connect’s project management is superb. They’ve worked with me to ensure that my plan moves forward, taking into account my core values. They’ve also been flexible in keeping me updated throughout the engagement.
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24/7 Answering for Legal Services Marketplace
5.0 Jan 9, 2019Since turning to Abby Connect, we can respond to clients immediately. We receive constant feedback from our users about how pleased they are with our responsiveness, and all of that is predicated on Abby Connect delivering messages that are timely and accurate. We couldn’t operate without them.
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Virtual Receptionist for Realtor
5.0 Aug 25, 2017I can listen to the receptionists too if I have my door open, it's amazing how they deal with customers. I've heard customers almost screaming over the phone because they have a problem. The Abby Connect receptionists here get them calmed down and their questions answered.
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Virtual Receptionist for Luxury Realty Broker
5.0 Aug 22, 2017They have the latest technology and they utilize it very well. If you get a voicemail, it’s converted to an email or streaming voicemail. Everything comes to me and I don’t have to search for information.
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Virtual Receptionist for Financial Broker
5.0 Aug 16, 2017You feel like you’re their only client. Seeing them in person on the phone with other clients, they are very good at transitioning between calls. You wouldn’t know which company they work for. I’m very impressed with them.
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Industry Experience
Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.
Read All ReviewsSelect Industry to see insights
Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +8 services10% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)See all 3 projectsRelay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 6 projectsOnQ Global is a business process outsourcing (BPO) provider offering remote call center services, business intelligence dashboards, and clerical functions primarily for the healthcare sector. Their services are highly regarded, with approximately 95% of reviewers emphasizing their ability to meet and exceed expectations in quality, project management, and communication. They are commended for their commitment to excellence, impressive technology platform, and seamless integration into clients' operations.
Reviews mention High-quality work
Clients consistently commend OnQ Global for delivering high-quality work, noting their commitment to excellence and responsiveness. One client highlighted that OnQ Global's team has never failed to integrate smoothly, emphasizing their dedication to quality assurance processes. Another client praised their flexibility and speed in onboarding, which exceeded expectations. Overall, the sentiment reflects a strong appreciation for OnQ Global's ability to maintain high standards and enhance client operations effectively.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.
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Call Center & Back Office Services for Radiology Co
5.0 Aug 15, 2025The team does an excellent job for us. Our partnership with them allows us to maintain excellent metrics within our call center. The team delivers work on time and within budget. They communicate well and are eager to please clients. They take care of their clients and provide high-quality service. With the bar set high and people treated well, business follows—and that is hard to come by.
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Call Center Services for Revenue Cycle Management Company
5.0 Aug 26, 2025The work quality was impressive. Customer service is a very challenging business with many quality questions from clients. We recorded all of our calls. We had weekly quality scores for OnQ Global, and they consistently exceeded expectations in terms of quality. Our end customers' feedback was dramatically different after working with OnQ Global.
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5 of 5 reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, OnQ Global has received positive feedback for its exceptional call center and business intelligence services. Clients noted their impressive speed of response, with one emphasizing a speed to answer of less than 7 seconds. The team is commended for its quality of service, effective communication, and ability to integrate seamlessly into client operations. However, some reviews pointed out occasional employee turnover and minor issues in SOP adherence, suggesting areas for improvement.Was this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
20% Back Office Outsourcing5% AI Agents5% Call Center Services +14 services5% Content Marketing5% Content Moderation Services5% Content Writing Services5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Logistics & Supply Chain Consulting5% Marketing Strategy5% Other Digital Marketing5% SMS Marketing5% Sales Outsourcing5% Social Media Marketing5% StaffingSee all 69 projectsTop Virtual Assistant is an administrative support service provider, delivering a wide range of virtual assistance services including email management, scheduling, and client communication. With a 100% satisfaction rate, clients consistently praise their reliability, attention to detail, and ability to improve operational efficiency. The company's flexibility and responsiveness are highlighted by 80% of reviewers, although some suggest clearer progress updates would further enhance their service.
Reviews mention Efficient
The sentiment regarding efficiency from client feedback is overwhelmingly positive. Clients consistently noted that Top Virtual Assistant managed tasks promptly and effectively, leading to improved productivity and reduced administrative burdens. For instance, one client highlighted that response times to customer inquiries dropped significantly, enhancing client satisfaction. Another mentioned that deliverables were consistently provided on schedule, demonstrating reliable project management. Overall, clients appreciated the team's ability to adapt quickly to changing needs while maintaining clear communication.-
Customer Support Services for Life Insurance Company
5.0 Aug 15, 2025Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025Project management was smooth and reliable. Deliverables were consistently delivered on schedule. Communication was clear and prompt; whenever there was a task update or a change required, the team responded quickly and efficiently.
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Back-Office Support for Nonprofit Organization
5.0 Nov 29, 2025What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
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AI Agents for Appliance Repair Company
5.0 Dec 6, 2025Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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25 of 25 reviews are 5 stars$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the last six months, client feedback for Top Virtual Assistant has been overwhelmingly positive. Clients noted significant improvements in operational efficiency, such as quicker response times and better organization. For instance, one client reported regaining 20–25 hours per week due to improved task management. While most clients expressed high satisfaction, a common suggestion for enhancement was more frequent progress updates. Overall, the sentiment reflects reliability and a strong cultural fit, making Top Virtual Assistant a trusted partner.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
30% Recruiting15% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with The Hour - Back Office and Virtual Assistant Services, particularly praising the accuracy, responsiveness, and professionalism of team members like Don and Garesh. Reviewers noted significant time savings in daily operations and effective project management. One client highlighted the team's adaptability and proactive communication. Overall, feedback reflects a positive sentiment, with clients appreciating the company's value and considering expansions of their collaboration.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
Read All ReviewsSelect Industry to see insights
Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 5 projectsCloud Sourcing is a versatile outsourcing company offering services such as medical billing, customer and office support, sales, and content marketing. Reviews indicate a 100% positive feedback rate, characterized by efficient project management, cost-effectiveness, and high-quality service delivery. Clients unanimously praise their promptness and seamless communication, with no suggestions for improvement, highlighting their exceptional service and management capabilities.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Inbound Call Centers Services
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
185% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
140% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
120% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Inbound Voice Services50% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
145% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Inbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
180% Inbound Voice Services -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
210% Inbound Voice Services -
$1,000+Undisclosed1,000 - 9,999
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
80% Inbound Voice Services20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
175% Inbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
195% Inbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
145% Inbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
165% Inbound Voice Services -
$1,000+< $25 / hr250 - 999
Ability to deliver
35.3/40.017.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
185% Inbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Inbound Voice Services -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
35/40.018.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
175% Inbound Voice Services -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
170% Inbound Voice Services -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
175% Inbound Voice Services -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
150% Inbound Voice Services -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
85% Inbound Voice Services15% Other
Top Inbound Call Center Agencies
An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time.
Some of the typical offerings that inbound call center providers offer include:
- Customer service & troubleshooting
- Order entry and payment processing
- Technical support (Tier 1 & Tier 2)
- Product recalls and warranty management
- Appointment scheduling and reservations
- Help-desk ticketing and escalation
- Multilingual and after-hours support
- Cross-sell and up-sell programs
Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement.
Pricing models vary, but here some examples:
- Per-minute: $0.70–$1.25 per minute of agent talk time
- Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore
- Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative
Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees.
Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on:
- Proven experience in your industry
- Average speed of answer (ASA) and first-call resolution (FCR) rates
- Quality-assurance processes and agent training programs
- Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable)
- Transparent pricing and contract flexibility
Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing.
Here are some examples of red flags you should watch for, be cautious if a provider:
- Guarantees unrealistically high service levels without data
- Lacks recorded sample calls or QA documentation
- Is vague about data security or compliance standards
- Provides inconsistent or delayed reporting
- Charges hidden fees for basic services like script updates or report access
Transparency and measurable KPIs should be non-negotiable.
To help you with your hiring process, here are some of the questions you can ask:
- How do you recruit, train, and retain agents for my account?
- Which technologies and CRMs do you integrate with natively?
- What are your average ASA, FCR, and abandonment rates?
- Can you provide references or case studies in my industry?
- How is pricing structured, and what additional fees could arise?
- What data security and compliance certifications do you hold?
- How often will I receive performance reports, and in what format?
- Who will be my main point of contact, and how is issue escalation handled?
Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case.
E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.
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