Top Inbound Call Center Services in Canada

Ratings Updated: February 4, 2026

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Purple Sales

4.7 22 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a lead generation and sales strategy company that specializes in outbound and inbound marketing, CRM implementation, and branding. Reviews reveal that approximately 85% of clients commend their punctuality, adaptability, and attention to detail. Clients frequently highlight their strong client focus, with around 75% appreciating their responsiveness and problem-solving abilities. While improvements in outreach strategy were suggested by some, their professionalism and effectiveness in exceeding expectations are widely acknowledged.

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2 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback for Purple Sales indicates strong satisfaction with their services, particularly in lead generation and outreach efforts. A COO noted their impressive reporting and adaptability, while a regional director praised the efficiency of their Sales Development Representative. Clients appreciated the alignment of company values and effective communication through regular meetings. Overall, the sentiment is positive, highlighting consistent results in booked meetings and successful project management, although some suggested improvements in outreach strategies.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Purple Sales for providing excellent value for money, with many noting that their pricing fit within budgets while delivering high-quality results. For instance, one client highlighted their 'good value for cost' and another remarked on the 'efficiency' and 'responsiveness' that justified their investment. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of the services provided, with several clients expressing a willingness to continue partnerships due to the perceived return on investment.
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More responsive than most other service providers

Purple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (15) United States (4) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Martal Group

4.8 104 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in building B2B pipelines, setting appointments, and enhancing brand visibility. The company is consistently praised for its ability to integrate seamlessly with client teams, with approximately 100% of reviewers highlighting their professionalism and strategic insights. While some noted areas for improvement in campaign metrics transparency, the majority were impressed with Martal's responsiveness and adaptability.

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6 of 7 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback for Martal Group highlights their effectiveness in lead generation and appointment setting, with multiple reviewers noting significant improvements in sales pipelines and brand visibility. Clients appreciated their organized project management, proactive communication, and ability to integrate seamlessly as an extension of their teams. Notable feedback includes a consistent increase in qualified leads and responsiveness to performance data. However, some clients suggested that earlier testing of messaging could enhance optimization efforts.
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Industry Experience

Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
The feedback regarding Martal Group's overall cost and value for money is predominantly positive. Clients consistently highlighted that the pricing aligned with their budgets, with one stating, "good value for cost." Another client noted that Martal helped generate numerous qualified leads, exceeding expectations for lead quality. However, a few reviews pointed out areas for improvement, such as the need for more transparency in campaign metrics. Overall, clients found Martal's services to be cost-effective, leading to significant business growth and strong ROI.
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United States (49) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)
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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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25 of 25 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Top Virtual Assistant, noting their professionalism, responsiveness, and ability to streamline operations. For instance, a marketing manager praised their support in managing client inquiries, resulting in improved response times and increased scheduled appointments. Another client highlighted their adaptability and clear communication, which facilitated smoother workflows. Overall, the sentiment is overwhelmingly positive, with minor suggestions for enhanced performance reporting.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company based in Toronto, Canada, specializing in CX, BPO, and digital transformation services. Across their reviews, 100% of clients highlight their commitment to quality and seamless integration with internal teams, leading to improved customer satisfaction scores and faster response times. While their reporting could benefit from more detailed insights, their project management and ability to adapt quickly are consistently praised.

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Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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3 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback highlights ContactPoint 360's effectiveness in enhancing customer support operations and maintaining high service quality. Clients reported improved response times and customer satisfaction, with one noting, "It felt like working with an in-house team rather than an external vendor." Project management was consistently praised for being organized and timely, while adaptability to client processes was a recurring theme. Overall sentiment is positive, with minor suggestions for more detailed performance reporting.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Montréal, Canada

35075 Rue de Sorel, 4th Floor Montréal
Montréal, Canada H4P
201 - 250

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

Rothesay, Canada

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Rothesay, Canada

153 Hampton Road
Rothesay, Canada E2E 2P2
1001 - 2000

+1 310 568 6000

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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Task Virtual highlight their exceptional performance in SEO strategy implementation, with clients noting significant increases in website traffic and improved search rankings. One client emphasized their proactive communication and tailored approach, which fostered trust and clarity throughout the project. Another praised their expertise in the financial services sector, leading to higher engagement. Overall, clients express high satisfaction, with minimal suggestions for improvement, underscoring Task Virtual's effectiveness and alignment with client goals.
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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More responsive than most other service providers

Task Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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FlairsTech

4.6 8 reviews
Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

20% IT Managed Services

15% Application Management & Support

15% Call Center Services +4 services

15% Custom Software Development

15% Customer Service Outsourcing

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

FlairsTech is a versatile outsourcing company that provides customer support, technical services, project management, and graphic design across various industries. The reviews are overwhelmingly positive, with more than 90% highlighting their professionalism, adaptability, and value for cost. Many clients commend FlairsTech for its strong cultural alignment, timely delivery, and ability to effectively integrate with existing teams and processes.

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Reviews mention Great project management
Clients have praised FlairsTech for its exceptional project management capabilities, highlighting Ezz's effectiveness in managing customer expectations and ensuring alignment among stakeholders. One client noted that Ezz maintains transparency across all parties involved, which has significantly contributed to the success of their projects. Overall, the sentiment reflects a strong appreciation for FlairsTech's project management resources, which are described as crucial for scaling operations based on project needs.

Staff Augmentation for Software Company

3.5 May 24, 2023

Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources. We can scale up and down depending on our requirement and it is easy to add and remove resources as per the requirement.
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Industry Experience

FlairsTech has demonstrated expertise across several industries, including Consumer Products & Services, Hospitality & Leisure, Media, Software, and Financial Services. Feedback highlights their strengths in customer support, efficiency improvements, and adaptability. Clients commend their professionalism, communication, and cultural fit. Overall sentiment is positive, especially in Software and Consumer Products, where measurable outcomes include improved satisfaction and operational efficiencies. Potential clients in these sectors would likely find a strong match with FlairsTech's capabilities.
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Consumer products & services Hospitality & leisure Media Software Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently praised FlairsTech for providing good value for their cost, with multiple reviews highlighting that their pricing fit within budgetary constraints. One client noted, "Pricing fit our budget and good value for cost," while another emphasized the company’s unique pricing model that aligned well with their financial planning. Overall, the sentiment reflects satisfaction with the balance of cost and quality delivered.
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Canada (5) United States (3)

This provider is fluent in 5 languages:

English

Spanish

Arabic

Italian

German

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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Veta Virtual

4.9 59 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Veta Virtual is a virtual receptionist service provider that excels in managing and routing calls for various businesses, including law firms and CPA firms. Feedback from clients is overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to align with client values. Approximately 90% of reviewers commend Veta Virtual for their attentive management and personalized service, making them a reliable partner for client communications and call management.

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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Veta Virtual reflect a strong overall sentiment of satisfaction among clients, particularly highlighting their responsiveness, professionalism, and personalized service. Clients noted that Veta Virtual effectively managed call routing and client communications, alleviating burdens on internal staff. One client emphasized the company's exceptional care, stating they continued services beyond contract termination to ensure a smooth transition. Areas for improvement were minimal, with some feedback on call cost calculation. Overall, Veta Virtual is highly recommended for virtual reception services.
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Industry Experience

Veta Virtual has demonstrated extensive expertise in the legal and financial services industries, consistently receiving positive feedback for their responsive call management and personalized service. Clients from law firms commend their exceptional handling of client communications, appointment scheduling, and lead qualification, highlighting improved operational efficiency and customer satisfaction. In financial services, they similarly excel in managing calls and scheduling, contributing to smoother workflows. Overall, Veta Virtual is well-suited for clients in legal, financial, and various other sectors seeking reliable and adaptable virtual receptionist services.
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Other industries Software Financial services Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal

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United States (27) Canada (25)

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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a call center service provider offering specialized solutions such as customer service, overflow call handling, and support for diverse industries. Reviews indicate a high level of client satisfaction, with 100% of customers praising their fast service, flexibility, and effective project management. SureCall's consistent delivery and proactive approach are highly regarded, with no notable areas for improvement mentioned by clients.

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Reviews mention Flexible
The sentiment around flexibility in client feedback is overwhelmingly positive. One client noted SureCall's 'willingness to work with us on fluctuating deadlines,' showcasing their adaptability. Another highlighted their 'commitment to being our partner rather than just a service provider,' emphasizing responsiveness to evolving needs. Overall, clients appreciate SureCall's ability to adjust quickly and effectively, reinforcing their reputation as a flexible and reliable service provider.

Call Center Services for Contractor & Risk Mgmt Company

5.0 May 9, 2024

They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. I’m impressed with their flexibility in terms of our fluctuating deadlines. They’re willing to work with us on such deadlines.
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BPO & Voice Services for National Hockey Organization

4.0 Nov 13, 2020

Our account lead has been terrific on that front as well, being available and flexible. We’ve had so many moving targets and variables with respect to the messaging that we’ve communicated to our members, and they’ve been able to adjust on the fly. Whenever we run into situations that require more immediate support, she provides help within a quick turnaround time.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for SureCall Contact Centers reflect a high level of client satisfaction, particularly regarding their timely and efficient service. One client noted their effectiveness in managing employee messages, stating, 'SureCall Contact Centers has been great so far,' and praised their punctuality in project delivery. Overall, clients appreciate the value for money and express confidence in the company's capabilities, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback indicates that SureCall provides excellent value for money, with many highlighting their competitive pricing and effective service delivery. One client noted they selected SureCall due to a 'great culture fit' and 'good value for cost.' Another emphasized their 'reasonable price' and customization that met their needs well. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the costs incurred.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

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Industry Experience

CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Israel (1)

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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Reviews mention Communicative
Overall, client feedback regarding 24H Virtual highlights their strong communication skills. Clients appreciated the timely responses and the ability to reach the team through various channels, such as phone, email, and Slack. One client noted, "they're patient, communicative, and responsive," while another mentioned the "ease of communication" and promptness in addressing inquiries. This consistent sentiment underscores 24H Virtual's commitment to maintaining open lines of communication, fostering trust, and ensuring smooth project workflows.

Call Answering Support for Law Firm

5.0 Feb 24, 2022

Project management has been nice; they’re patient, communicative, and responsive. I’ve also found that I can reach out to them and hear back from them within 24 hours at the most. It has also allowed me to trust them — putting so much hard work into somebody’s hands can be terrifying, so having a communicative partner is very important to me.
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Website Design for Airbnb Property Management Company

5.0 Oct 4, 2021

Progress updates was readily available and communication was easy via Slack. Realistic expectations were met and discussed. I was able to trust the knowledgeable members involved and appreciated the ease of communication.
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Staff Augmentation for Real Estate Company

5.0 Oct 1, 2021

The team's intelligent communication has been impressive in the workflow. Smooth as silk. Appreciate people that get it and we can work together.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)
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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

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Reviews mention Accommodating
Clients have praised BitWide for their accommodating nature, highlighting their communicative and responsive project management style. One client noted that BitWide is 'flexible and adaptive,' demonstrating a strong commitment to meeting client needs. Additionally, their ability to execute projects efficiently without wasting time was emphasized, reflecting a high level of professionalism. Overall, the sentiment regarding BitWide's accommodating approach is overwhelmingly positive, with no suggested areas for improvement.

Call Center Services for CRM Company

5.0 Oct 11, 2023

BitWide is communicative, responsive, and engaged in how they execute. They have a flexible and adaptive project management methodology. They bring a level of professionalism that is hard to find in the outsourced sales industry.
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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Transparent
Clients have praised Line One Contact Centres Inc for their transparency and effective communication throughout their partnership. One client highlighted the importance of being 'honest, transparent, and clear about your expectations and concerns,' which has fostered a strong collaborative relationship. Additionally, the client noted high levels of flexibility and responsiveness, indicating that Line One actively listens to and addresses client needs. Overall, feedback reflects a positive sentiment towards their transparent approach to service delivery.

Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

We have a very effective change management system in place that we use to manage the collaboration. They’ve created a portal to share information with their staff and accept changes and messages. We can track the margin of error and other metrics via that portal, as it allows us to track and identify errors. We’re in continuous communication with them via Microsoft Teams, phone, and email.
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Call Center Services for Nonprofit Charity Org

4.5 Mar 17, 2022

Meet them in the middle. Be honest, transparent, and clear about your expectations and concerns — this approach has certainly paid off for us.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Calgary, Canada

Services provided

35% Business Continuity Management

35% Call Center Services

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

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Reviews mention Communicative
Clients consistently commend The CommAlert Group for their effective communication and responsiveness. One client highlighted the exceptional support from their Account Manager, Jessica, who ensured they remained informed and suggested improvements to lead handling. Feedback noted that communication timelines were quick and issues were resolved promptly, reflecting a commitment to client satisfaction. Overall, the sentiment regarding communicative practices is overwhelmingly positive, emphasizing their dedication to maintaining strong client relationships.

Call Center Services For Digital Marketing Agency

5.0 Jan 31, 2022

Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
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Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
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Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
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Calgary, Canada

888 3rd Street Bankers Hall, West Tower, 10th Floor
Calgary, Canada T2P 5C5
31 - 40

18006137774

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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Telelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.

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Reviews mention Personable
Clients consistently highlight Telelink's personable approach, noting their responsiveness and ease of collaboration. One client remarked on the welcoming and knowledgeable nature of Telelink's staff, stating, "I can’t say anything bad about them." Additionally, they appreciate the company's adaptability to requests, completing changes promptly. Overall, the sentiment surrounding Telelink's interpersonal skills is overwhelmingly positive, with clients feeling valued and well-supported throughout their engagement.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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Industry Experience

Telelink has demonstrated expertise across hospitality, construction, and nonprofit industries. In hospitality, they effectively managed 24/7 reservation calls, enhancing guest satisfaction. In construction, they improved client service responsiveness through after-hours support, receiving commendations for their professionalism. In the nonprofit sector, Telelink facilitated timely reporting and effective communication for community safety initiatives. Overall, feedback indicates strong performance, responsiveness, and customer-centric service across these industries, making them a suitable partner for similar projects.
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Construction Hospitality & leisure Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients commend Telelink for providing excellent value for money, frequently highlighting their competitive pricing and high-quality service. One client noted they were 'extremely pleased' with the service, emphasizing prompt and professional responses to calls. Another client appreciated the 'impressive' level of attention to their account. Overall, feedback suggests that Telelink delivers a strong return on investment, with no significant areas for improvement identified by clients.
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Calgary, Canada

8500 Macleod Trail Southeast
Calgary, Canada T2H 2N1
21 - 30

1-403-571-0600

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Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

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Reviews mention Helpful
Virtual Gurus has received consistently positive feedback regarding their helpfulness across multiple reviews. Clients highlighted the exceptional support provided by their assistants, such as Michelle and Judy, who were noted for being organized, responsive, and effective in managing tasks. One client emphasized the outstanding customer service and responsiveness, while another mentioned the valuable suggestions received during the project. Overall, the sentiment reflects a strong appreciation for the company's commitment to client success.

Back Office Outsourcing for Legal Firm

5.0 Sep 12, 2024

Michelle helped me to implement a weekly meeting and ensures that all the tasks for projects are noted. She has helped me to set up a new project management system. They helped me find a great virtual assistant with the skill set I sought. Michelle is a great fit for my team.
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Accounting & Virtual Assistance Services for Mktg Company

5.0 Sep 27, 2023

Getting work done on time. Regular communication and updates. Yes work was always done on time and communication was very prompt. They're organized, helpful, and good team members!
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Website Revamp & Social Media Marketing for Mental Health Co

4.5 Jan 24, 2023

We have a great rhythm of meeting and reviewing things through email. He is also on some of my accounts which allows him access so I don't have to do it. They are truly customer friendly. If you have a problem, they are very responsive and helpful in solving it.
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Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
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Toronto, Canada

250 Yonge Street Suite 2201
Toronto, Canada M4S 2B2

+1 (604) 210 8100

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ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
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Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention High-quality work
Clients consistently praise VoiceLogic for delivering high-quality work, highlighting their responsible and highly qualified staff. One client noted significant improvements in call reception and efficiency, saving between $10,000 and $17,000 monthly. Another emphasized the company's effectiveness in handling outbound sales calls and generating new business. Overall, the sentiment reflects strong satisfaction with VoiceLogic's services, despite minor areas for improvement, such as customer support and call drop rates.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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DMT Business Development

5.0 79 reviews

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

DMT Business Development is a lead generation agency known for its strategic and personalized outreach techniques. With a focus on B2B lead generation and sales development, they consistently deliver qualified leads and meetings. The reviews highlight their effective communication, expertise, and adaptability, with approximately 100% positive feedback regarding their project management and the high quality of leads provided.

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Reviews mention Personable
Clients commend DMT Business Development for their personable approach, highlighting their proactive communication and personalized outreach. One client noted, "their outreach feels personalized- not spammy," while another emphasized their "level of personalization is rare and really sets them apart." Overall, the sentiment reflects a strong appreciation for their ability to adapt quickly and understand client needs, contributing to a positive working relationship and successful outcomes.

Call Center Services for Software Migration Company

5.0 Jan 22, 2025

What impressed most about SalesNash was their ability to combine deep expertise with a personalized approach. It also sometimes seemed like they were more invested in our success than we were.
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Lead Generation Services for IT Company

5.0 Jun 3, 2025

What stood out most about DMT Business Development was their deep understanding of our niche market and their personalized approach. They didn't just deliver generic leads; they took the time to grasp the challenges solo practitioners face and tailored their strategies accordingly.
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Outbound Lead Generation Services for IT Services Company

5.0 Jun 24, 2025

Our communications was very proactive and on time. Their level of personalization is rare and really sets them apart.
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Lead Generation for Business Services Company

5.0 Sep 29, 2025

They managed the project tightly with a clear plan, weekly check-ins. Communication was proactive and responsive. They adapted quickly to our feedback, updating priorities without losing momentum.
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8 of 8 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
In recent reviews, clients consistently praised DMT Business Development for their effective lead generation and project management. A Growth Manager noted they booked 1-2 meetings weekly and adapted strategies effectively. A software CEO highlighted a tripling of their sales pipeline, while another client reported 20 targeted meetings, underscoring DMT's expertise and communication. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and noting no significant areas for improvement.
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Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
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Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Amherst, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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Amherst, Canada

17 Lawrence Street
Amherst, Canada B4H 3G4
1001 - 2000

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
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Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
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Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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Peak Demand

Not yet reviewed

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% AI Consulting

30% Call Center Services

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is an answering service company. They were established in 2016, and their services include Call Center Services and AI Consulting.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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See all 2 projects

Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

See All Locations (3)

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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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Kewix Telecom

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
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Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

25% Call Center Services

25% Cybersecurity

25% IT Managed Services +2 services

15% Cloud Consulting & SI

10% Customer Service Outsourcing

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
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