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Top Inbound Call Center Services in Canada

Ratings Updated: August 18, 2026
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129 Companies

Country: Canada

List of the Top Canada Inbound Call Centers Services

  • SureCall Contact Centers Logotype

    4.8 13 reviews
    Premier Verified
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    SureCall Contact Centers is a call center service provider offering solutions such as message management, call overflow handling, customer service support, and helpdesk management. The overall feedback is mostly positive, with 100% of the reviewers highlighting their timely delivery, responsiveness, and effective communication. Many clients (approximately 75%) emphasize their flexibility and ability to seamlessly integrate with client operations, while a significant number (around 80%) appreciate their quick problem-solving capabilities and high-quality service.

    See all 13 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.
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    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Canada (6) United States (4)

    This provider is fluent in 3 languages:

    • English
    • French
    • Spanish

    This provider is available in 4 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Universal Coordinated Time (UTC)

    Calgary, Canada

    Suite 410 - 2535 3 Ave SE
    Calgary, Canada T2A 7W5

    101 - 150

    18773100088

    See All Locations (3)
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  • Purple Sales Logotype

    4.7 25 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    10% CRM Consulting and SI
    10% Call Center Services +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a B2B lead generation and sales support company with expertise in managing sales pipelines, optimizing CRM systems, and developing sales strategies. Across their reviews, 100% of clients appreciated their timely delivery and effective communication. Notably, 70% highlighted their flexibility and collaborative approach, although some suggested more proactive strategic recommendations. Overall, Purple Sales consistently demonstrates a strong alignment with client values and needs, contributing to measurable business growth.

    See all 25 projects
    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Purple Sales for their effective lead management and timely delivery of services, noting significant improvements in sales conversion rates and response times. One client highlighted the team's extensive knowledge and collaborative approach, while another appreciated their responsiveness and actionable project advice. Suggestions for improvement include providing more proactive strategic recommendations. Overall, sentiment remains highly positive, reflecting a strong alignment between client expectations and Purple Sales' performance.
    Read 2 Recent Reviews

    Industry Experience

    Purple Sales has demonstrated considerable expertise across diverse industries, including Education, Medical, Cybersecurity, Energy, Consumer Products, Telecommunications, and Non-profits. Clients frequently commend their effectiveness in lead generation, appointment booking, and CRM optimization, which have led to measurable increases in sales conversions and market awareness. Overall, feedback highlights their strong project management, responsiveness, and ability to adapt strategies based on client needs, making them a suitable partner for organizations seeking growth in these sectors.

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    Select Industry to see insights

    Medical Other industries Education Human Resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Telecommunications Energy & natural resources Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Purple Sales' competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering substantial results, such as increased lead generation and improved conversion rates. For instance, a VP of Sales noted that Purple Sales provided 'good value for cost' and contributed to a 19% revenue growth. Overall, the sentiment reflects satisfaction with both the affordability and effectiveness of their services.
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    Canada (16) United States (5) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • DMT Business Development Logotype

    5.0 79 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Services provided

    75% Sales Outsourcing
    15% Email Marketing
    10% Call Center Services

    DMT Business Development is a lead generation and sales development company that focuses on building qualified sales pipelines and setting appointments. Across all reviews, 100% of clients praised their expertise, responsive communication, and effective project management. They consistently deliver measurable success, such as booking meetings and generating leads, with 0% mentioning any significant areas for improvement.

    See all 79 projects

    Reviews mention Adaptable

    The feedback regarding adaptability from clients highlights DMT Business Development's impressive ability to understand diverse business needs and adjust quickly. Clients noted their 'super responsive' nature and effective communication, with one stating they 'spoke our language and adapted fast.' Another client emphasized their 'ability to adapt to different tasks,' demonstrating a strong sentiment of satisfaction with the company’s flexible approach in various project contexts.
    • Human Resources Support for Recruitment Agency
      5.0 Jan 19, 2022

      The ability to adapt to different tasks was impressive. Very effective workflow, I would explain the project and if they had any issues they would ask questions.

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    • Call Center, Email Marketing & Sales Outsourcing for Software Company
      5.0 Jul 31, 2025

      What did you find most impressive or unique about this company? They don’t operate like a typical lead gen agency. DMT actually understood our business, spoke our language, and adapted fast.

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    • Lead Generation Services for UX/UI Design Agency
      5.0 Oct 7, 2025

      I was most impressed by their expertise and how quickly they adapted to new situations.

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    Industry Experience

    DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.

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    IT Services Software Other Industry Consulting Beauty & Cosmetics Environmental Services Human Resources Design Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (32) Less than $10,000 (5)

    What Clients Have Said

    Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
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    More responsive than most other service providers

    DMT Business Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    70% Sales Outsourcing
    10% AI Agents
    10% Call Center Services +1 service
    10% Email Marketing

    Martal Group is a B2B lead generation and appointment-setting company, specializing in crafting outbound strategies tailored to clients' ideal customer profiles. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers praising their ability to deliver qualified leads and improve pipeline quality. Clients consistently commend Martal Group's proactive approach, project management, and ability to quickly align with clients' objectives and market needs.

    See all 109 projects

    Reviews mention Detail-oriented

    Clients consistently highlight Martal Group's exceptional attention to detail and professionalism. For instance, one client noted their 'methodical approach' and the use of a 'live spreadsheet' for tracking activities, while another praised their 'agility' and 'smart' adaptation to feedback. Overall, the sentiment is overwhelmingly positive, emphasizing their effective communication and commitment to project success.
    • Lead Generation for Digital Workplace Platform
      5.0 Aug 31, 2021

      Martal team members kept a live spreadsheet of activity, feedback, and notes for tracking purposes. Once a lead agrees to a meeting, the Martal team connects for scheduling. In August we had 20 new meetings. They provide professionalism, attention to detail, and the ability to provide progress and feedback in meetings.

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    • Lead Gen for P2P Micro Contracts Business
      5.0 Aug 20, 2020

      Martal Group does a good job in terms of attention to detail. They listen well, and they’re smart and agile. The team also adapts to feedback from us and potential clients, and they also have a high level of professionalism.

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    2 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Martal Group has received positive feedback from clients, highlighting their focus on lead quality over quantity. Clients praised their ability to generate qualified leads and set valuable appointments, with one noting improved pipeline quality and reduced wasted time on unqualified calls. The team's responsiveness and proactive communication were also emphasized, fostering a collaborative atmosphere. Areas for improvement were minimal, with suggestions for more refined messaging testing and earlier visibility into campaign metrics.
    Read 3 Recent Reviews

    Industry Experience

    Martal Group has demonstrated expertise primarily in the Information Technology, Business Services, and Advertising & Marketing industries. Clients commend their strategic approach to lead generation, emphasizing their ability to deliver high-quality leads and facilitate meaningful engagement with decision-makers. Overall sentiment reflects satisfaction across sectors, highlighting strengths in communication, project management, and adaptability to client needs. Companies in IT and business services appear particularly well-matched, while their adaptive strategies may also benefit firms in emerging markets.

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    Select Industry to see insights

    Software Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Logistics & Supply Chain Automotive Utilities Engineering Environmental Services Financial services Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Media IT Services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.
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  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    30% Back Office Outsourcing
    30% Content Writing Services
    20% Search Engine Optimization +2 services
    10% Call Center Services
    10% Social Media Marketing

    Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

    See all 72 projects

    Reviews mention Collaborative

    The feedback regarding collaboration with Top Virtual Assistant is overwhelmingly positive. Clients noted their adaptability to changing needs and effective communication, which fostered smooth collaboration. For instance, one client emphasized their responsiveness and proactive approach, stating it felt like having a dedicated extension of their team. Another highlighted the absence of the need to chase follow-ups, as Top Virtual Assistant consistently kept them informed. Overall, clients appreciated the structured project management and seamless integration into their workflows.
    • Back-Office Outsourcing for Housing Nonprofit
      5.0 Dec 17, 2025

      They adapted well when our needs changed or when priorities shifted. They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth. At first, there was a brief adjustment period as we aligned on how we like things done. After that, everything flowed much better.

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    • Sales Outsourcing for Venture Capital Firm
      5.0 Aug 19, 2025

      Our primary form of communication was through email and scheduled Zoom calls, which made it easy to align on tasks and review progress. For quick updates and day-to-day coordination, we also used tools like Slack, which helped keep everything organized and responsive. This mix of channels ensured smooth collaboration and gave us full visibility into the work being done.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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    More responsive than most other service providers

    Top Virtual Assistant is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Toronto, Canada

    161 Bay Street
    Toronto, Canada M5J 2T2

    21 - 30

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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

    See all 6 projects

    Reviews mention Collaborative

    Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.

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    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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    Montréal, Canada

    35075 Rue de Sorel, 4th Floor Montréal
    Montréal, Canada H4P

    201 - 250

    See All Locations (9)
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  • Task Virtual Logotype

    5.0 75 reviews
    Premier Verified Clutch Guarantee
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    40% Back Office Outsourcing
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    10% Call Center Services
    10% Data Annotation Services

    Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

    See all 75 projects
    4 of 4 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent client feedback for Task Virtual highlights their effective integration and support across various operational tasks. Notable comments include their ability to improve SEO content consistency and enhance patient communication processes, leading to increased organizational efficiency. Clients appreciated the team's responsiveness and adaptability, particularly in adjusting to shifting priorities. While most reviews were positive, suggestions for more strategic planning sessions and enhanced onboarding documentation were noted as potential areas for improvement.
    Read 4 Recent Reviews

    Industry Experience

    Task Virtual has demonstrated significant expertise across various industries, including Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients praise their ability to enhance operational efficiency, improve customer communications, and implement effective SEO strategies. The overall sentiment is positive, highlighting their adaptability and commitment to understanding industry-specific needs, making them a valuable partner for businesses seeking operational support and digital marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Legal Healthcare Financial services Consumer products & services Education Retail

    More responsive than most other service providers

    Task Virtual is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Toronto, Canada

    100 Madison Avenue
    Toronto, Canada M5R 2S4

    2 - 5

    +1 3472846666

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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    20% IT Managed Services
    15% Application Management & Support
    15% Call Center Services +4 services
    15% Custom Software Development
    15% Customer Service Outsourcing
    10% AI Development
    10% Enterprise App Modernization

    FlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.

    See all 10 projects

    Reviews mention Open to feedback

    FlairsTech demonstrates a strong openness to feedback, as highlighted by a client who noted the team's readiness to accept recommendations and adapt to changes as needed. The client emphasized that FlairsTech consistently addresses concerns promptly, showcasing their commitment to effective communication and client satisfaction. Overall, the sentiment reflects a positive reception of FlairsTech's responsiveness and willingness to evolve based on client input.
    • Technical Support for Software Design Studio
      5.0 Mar 20, 2023

      Support is delivered in a timely, accurate fashion. The team is very open to recommendations and change of direction when needed. The team at FlairsTech is always happy to address any concerns as they arise.

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    1 of 2 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of FlairsTech highlight strong client satisfaction, emphasizing their technical expertise and effective project management. Clients from LeagueSuite noted improved site performance and seamless collaboration, while Buildsoft praised their support in DevOps processes and global team integration. Both clients reported timely deliveries and exceptional communication, with no identified areas for improvement. Overall, the sentiment is highly positive, showcasing FlairsTech as a reliable partner for software development and technical solutions.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations.
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    Canada (6) United States (3) Australia (1)

    This provider is fluent in 10 languages:

    • English
    • Spanish
    • Arabic
    • Italian
    • German
    • Dutch
    • French
    • Polish
    • Portuguese
    • Swedish

    This provider is available in 22 time zones:

    • Colombia Time (COT)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    • Arabia Standard Time (AST)
    • Alaska Standard Time (AKST)
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    35% IT Managed Services
    30% Call Center Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • CanadaDirect Logotype

    4.0 2 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Services provided

    52% Call Center Services
    20% Back Office Outsourcing
    15% Sales Outsourcing +1 service
    13% Customer Service Outsourcing

    CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.

    See all 2 projects

    Industry Experience

    CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

    See all 13 projects

    Reviews mention Passionate about their work

    Clients consistently express that 24H Virtual is passionate about their work, exemplified by their enthusiastic engagement in projects. One client noted, 'The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did!' This sentiment underscores a strong commitment to client goals and satisfaction, with clients appreciating their willingness to tackle unique and smaller projects that others would overlook.
    • Virtual Assistance for Community Credit Union
      5.0 Jan 11, 2022

      The most impressive thing about 24H Virtual was that they were my partner and loved this project as much as I did! The most unique thing was that they will do small projects where other companies wouldn't even think about it!

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • The Sales Factory Logotype

    4.5 24 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    15% Call Center Services
    15% Market Research

    The Sales Factory is a B2B sales and lead generation company known for its professionalism, strategic outreach, and alignment with client goals. Clients consistently commend the firm for enhancing lead volume and conversion rates, with 100% of reviews highlighting their responsiveness and ability to deliver high-quality leads. No significant areas for improvement were noted, emphasizing their effectiveness and client satisfaction.

    See all 24 projects

    Reviews mention Unique expertise

    Clients have consistently praised The Sales Factory for their unique expertise, highlighting their deep understanding of industry-specific needs. For instance, a client noted their ability to quickly pivot in response to staff turnover and emphasized their professionalism and expert knowledge. Overall, sentiment regarding their unique expertise is highly positive, with clients appreciating the tailored approach and effective strategies implemented to meet specific project goals.
    • Sales Outsourcing & Lead Gen for Payroll Solution Provider
      5.0 May 9, 2024

      The Sales Factory demonstrated impressive professionalism and agility, particularly in their ability to quickly pivot when there was turnover in staff. They're experts in their industry, which was evident through their ability to learn my goals, understand company differentiation, and target the industry effectively. Their expertise was further highlighted by their successful campaign building, which incorporated input from myself and my team throughout the process.

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    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of The Sales Factory reflect significant client dissatisfaction, particularly regarding service delivery and communication. One client noted a complete lack of measurable results and described the project management as 'horrible,' citing issues with accountability and honesty during the sales process. Concerns were raised about misrepresentation of services, with clients feeling misled about the level of support provided after contract signing. Overall, the sentiment is overwhelmingly negative, indicating a need for substantial improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is frequently recognized for its competitive pricing and strong value for money, with clients noting that its services fit well within budget constraints. For instance, one client highlighted 'good value for cost' as a deciding factor for engagement, while another mentioned the 'pricing fit our budget' as a significant aspect of their satisfaction. Overall, the sentiment is predominantly positive, emphasizing the company's ability to deliver quality results relative to its pricing structure.
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    More responsive than most other service providers

    The Sales Factory is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • BitWide Logotype

    5.0 12 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    25% Email Marketing +1 service
    15% Content Writing Services

    BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

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    Reviews mention Reasonable pricing

    Clients express a positive sentiment regarding BitWide's pricing, highlighting it as 'very reasonable.' One client specifically noted that they chose BitWide for its good value for cost, which contributed to their decision to engage the company. Overall, the feedback indicates that clients appreciate the affordability of BitWide's services in relation to the quality delivered.
    • Lead Gen & LinkedIn Outreach for Developer Experience Firm
      5.0 Mar 3, 2023

      They are easy to collaborate with and responsive. The pricing is also very reasonable.

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    Industry Experience

    BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.

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    Software Consumer Products IT Services Business services Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients consistently praised BitWide for offering good value for cost, with many noting that their pricing fit within budgetary constraints. A President highlighted the company's 'good value for cost,' while a Founder emphasized their 'reasonable pricing.' Overall, the sentiment regarding BitWide's pricing is positive, as clients recognize their affordability relative to the quality of service provided, contributing to successful lead generation and project outcomes.
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    Canada (6) India (1) Russia (1) United States (1)
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% IT Managed Services +2 services
    10% Back Office Outsourcing
    10% Business Consulting

    Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

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    Reviews mention Proactive

    Clients have consistently highlighted Line One Contact Centres Inc's proactive approach in their service delivery. One client noted their ability to quickly adjust to new technologies and their initiative in understanding the client's operations. They also emphasized the company's responsiveness and organizational excellence, stating that they never have to worry about service quality. Overall, the sentiment reflects confidence in Line One's capability to exceed expectations and adapt to client needs effectively.
    • IT Help Desk Services for National Homebuilding Company
      4.5 Jan 9, 2023

      They’ve been able to quickly adjust to new technologies and provide great service regardless of what technology we’re using. They’ve been proactive in learning about our company and how we work. Their team is stable, and Line One has very little turnover in an industry known to have a high turnover.

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    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

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    Real estate Nonprofit Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

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  • CommAlert Logotype

    5.0 2 reviews
    $50,000+
    $150 - $199 / hr
    50 - 249
    Edmonton, Canada

    Services provided

    35% Business Continuity Management
    35% Call Center Services
    15% Building Security Services +1 service
    15% Business Consulting

    The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

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    Reviews mention Innovative

    The CommAlert Group has received positive feedback regarding their innovative approach, particularly in developing proprietary platforms that enhance service delivery. Clients appreciate their use of best-of-breed tools and technologies, which contribute to a 100% call answer rate. One client highlighted that CommAlert's ability to create meaningful customer impact sets them apart, reinforcing their reputation as an innovative partner in the call center industry.
    • Call Center Services for Software & Development Agency
      5.0 Jan 10, 2022

      The CommAlert team uses best-of-breed tools and technologies, including developing their own platforms to change the marketplace.

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    Industry Experience

    The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.

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    Select Industry to see insights

    Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
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  • Telelink Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    St. John's, Canada

    Services provided

    100% Call Center Services

    Telelink is a call center services provider based in Canada, specializing in after-hours support and reservation services. Reviewers consistently praise Telelink for their professionalism, responsiveness, and effective communication, with 100% of feedback containing positive comments about their services and attention to detail. Clients highlight their impressive follow-up and ability to quickly adapt to business needs.

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    Reviews mention Personable

    The overall sentiment regarding Telelink's personable nature is highly positive. A client noted that the staff is 'always very welcoming, pleasant, and knowledgeable,' highlighting their responsiveness and ease of collaboration. The client emphasized that any requested changes are addressed promptly, often within the day, demonstrating a strong commitment to customer service and adaptability. The client expressed no negative feedback, indicating a strong rapport with the team.
    • Call Center Services for Moose Incident Reporting Nonprofit
      5.0 Aug 12, 2020

      Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.

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    Industry Experience

    Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.

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    Select Industry to see insights

    Construction Hospitality & leisure Nonprofit

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    45% Back Office Outsourcing
    20% Customer Service Outsourcing
    20% Social Media Marketing +1 service
    15% Transcription

    Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

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    Industry Experience

    Virtual Gurus has demonstrated strong expertise across multiple industries, including Legal, Hospitality & Leisure, Advertising & Marketing, Real Estate, and Energy & Natural Resources. Clients consistently highlight their efficient administrative support, excellent communication, and ability to streamline operations. Positive feedback predominantly comes from the Legal and Hospitality sectors, indicating high satisfaction. However, some challenges were noted in Advertising & Marketing, where client expectations were not fully met. Overall, Virtual Gurus is well-suited for businesses seeking reliable administrative assistance.

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    Select Industry to see insights

    IT Services Energy & natural resources Retail Healthcare Business services Legal Consulting Hospitality & leisure Advertising & marketing Real estate

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering excellent value for money, frequently highlighting their competitive pricing and effective service delivery. For instance, one client noted the 'good value for cost' and another emphasized that the 'pricing fit our budget.' Additionally, the assistance provided was credited with increasing productivity and organizational effectiveness, with one client stating that their virtual assistant helped reduce administrative hours by up to 60%. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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    Canada (10) United States (4)
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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  • Agents Republic Inc. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +2 services
    5% BI & Big Data Consulting & SI
    5% Market Research

    Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

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    Industry Experience

    Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.

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    Select Industry to see insights

    Gaming

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% AI Consulting
    30% Call Center Services
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    40% Web Development
    30% Customer Service Outsourcing
    15% Search Engine Optimization +1 service
    15% Social Media Marketing

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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    Reviews mention Reasonable pricing

    Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.
    • Web Dev, Design & Migration for Apartment Rental Company
      5.0 Jul 14, 2023

      Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.

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    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Select Industry to see insights

    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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    Canada (1) United States (1)
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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    Montreal, Canada

    1500 – 1155 Metcalfe Street
    Montreal, Canada H3B 2V6

    76 - 100

    +1 (833) 660-1684

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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Sales Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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    Reviews mention Great team

    The client feedback highlights a strong sentiment towards the team's capabilities, noting their 'highly qualified staff' and 'responsible' nature. A significant improvement in call reception and complaint handling has been reported, leading to monthly savings of $10,000 to $17,000. The company's strengths are emphasized, although there is a minor concern regarding occasional dropped calls. Overall, the client expresses satisfaction with the team's performance and efficiency.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      They are very responsible and have a highly qualified staff. The service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.

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    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients of VoiceLogic.com express a positive sentiment regarding the company's cost-effectiveness and overall value. For instance, one client noted a monthly savings of $300, while another reported savings between $10,000 and $17,000. Clients appreciate the competitive pricing structure, including short-term packages with discounts. However, some feedback indicates areas for improvement, such as customer support and call handling efficiency, which could further enhance the value proposition.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Koala Customer Care Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

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    Industry Experience

    Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.

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    Select Industry to see insights

    Beauty & Cosmetics

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • Advantage Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Services provided

    31% Customer Service Outsourcing
    25% Call Center Services
    25% IT Managed Services +1 service
    19% Back Office Outsourcing

    Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Intercon Messaging Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.

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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    50% Back Office Outsourcing
    30% Call Center Services
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • 24-7 INTOUCH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Services provided

    58% Customer Service Outsourcing
    25% Back Office Outsourcing
    17% Call Center Services

    Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.

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  • VoIP.ms Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Terrebonne, Canada

    Services provided

    50% Call Center Services
    50% Unified Communications Consulting & SI

    Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • Skybridge Americas Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Services provided

    60% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing

    Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.

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    Winnipeg, Canada

    180 Main St
    Winnipeg, Canada R3C 1A6

    151 - 200

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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • Smiledog "Your Receptionist" Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bedford, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service

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  • Answer North America Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.

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  • Alliance Answer Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Kingston, Canada

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.

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  • Global Empire Corporation Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.

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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    St. John's, Canada

    Services provided

    65% Customer Service Outsourcing
    35% Call Center Services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

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    St. John's, Canada

    44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
    St. John's, Canada A1A 2G4

    21 - 30

    18884925838

    See All Locations (2)
    View Profile
  • One Contact Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • RingRang Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Ottawa, Canada

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • HireAway Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Corporate Travel Management +1 service
    25% Customer Service Outsourcing

    HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Jump Contact Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    100% Call Center Services

    Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.

    Read more
    View Profile
  • Kewix Telecom Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Montréal, Canada

    Services provided

    100% Call Center Services

    Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.

    Read more
    View Profile
  • FTalent Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Montréal, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer

    Read more
    See all 2 projects

    Montréal, Canada

    1000 Sherbrooke St W
    Montréal, Canada H3A 3G4

    6 - 9

    See All Locations (3)
    View Profile
  • Innovation Networks Inc. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    50 - 249
    Vancouver, Canada

    Services provided

    25% Call Center Services
    25% Cybersecurity
    25% IT Managed Services +2 services
    15% Cloud Consulting & SI
    10% Customer Service Outsourcing

    Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.

    Read more
    View Profile
  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Commercial Brokerage Services
    25% Call Center Services
    20% Customer Service Outsourcing +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

    Read more
    View Profile
  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Back Office Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall Contact Centers
2 CanadaDirect
3 24H Virtual
4 The Sales Factory
5 Purple Sales
6 BitWide
7 Line One Contact Centres Inc
8 CommAlert
9 Telelink
10 Virtual Gurus
11 Seologist
12 Agents Republic Inc.
13 Peak Demand
14 ZRAFTED
15 Omnie Integrated Services Inc.

List of the Top 15 Canada Inbound Call Centers Services

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    220% Inbound Voice Services
    View Profile Visit Website
  2. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    182% Inbound Voice Services
    View Profile Visit Website
  3. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    190% Inbound Voice Services
    View Profile Visit Website
  4. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  5. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    34.4/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  6. BitWide Logotype

    BitWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    30.8/40.0
    16.4/20 Reviews
    8/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  7. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    155% Inbound Voice Services
    View Profile Visit Website
  8. CommAlert Logotype

    CommAlert

    $50,000+
    $150 - $199 / hr
    50 - 249
    Edmonton, Canada

    Ability to deliver

    26.1/40.0
    16.2/20 Reviews
    3.9/10 Clients & Experience
    6/10 Market Presence

    Service focus

    105% Inbound Voice Services
    View Profile Visit Website
  9. Telelink Logotype

    Telelink

    $1,000+
    < $25 / hr
    50 - 249
    St. John's, Canada

    Ability to deliver

    24.3/40.0
    15.6/20 Reviews
    3.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    300% Inbound Voice Services
    View Profile Visit Website
  10. Virtual Gurus Logotype

    Virtual Gurus

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    29.4/40.0
    14.2/20 Reviews
    7.4/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    40% Inbound Voice Services
    60% Other
    View Profile Visit Website
  11. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    25/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  12. Agents Republic Inc. Logotype

    Agents Republic Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Vancouver, Canada

    Ability to deliver

    21.1/40.0
    14.6/20 Reviews
    1.2/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    220% Inbound Voice Services
    View Profile Visit Website
  13. Peak Demand Logotype

    Peak Demand

    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Ability to deliver

    21.7/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  14. ZRAFTED Logotype

    ZRAFTED

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    26.2/40.0
    16.2/20 Reviews
    5.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% Inbound Voice Services
    40% Other
    View Profile Visit Website
  15. Omnie Integrated Services Inc. Logotype

    Omnie Integrated Services Inc.

    $1,000+
    < $25 / hr
    50 - 249
    Montreal, Canada

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  16. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    19.7/40.0
    13/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website
  17. Koala Customer Care Logotype

    Koala Customer Care

    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    120% Inbound Voice Services
    View Profile Visit Website
  18. VereQuest Logotype

    VereQuest

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    8.5/40.0
    0/20 Reviews
    2.3/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    165% Inbound Voice Services
    View Profile Visit Website
  19. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  20. Advantage Communications Logotype

    Advantage Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    137% Inbound Voice Services
    View Profile Visit Website
  21. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    39.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  22. Pathway Communications Logotype

    Pathway Communications

    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    90% Inbound Voice Services
    10% Other
    View Profile Visit Website
  23. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    6.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website
  24. Intercon Messaging Inc. Logotype

    Intercon Messaging Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    275% Inbound Voice Services
    View Profile Visit Website
  25. Miratel Logotype

    Miratel

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    110% Inbound Voice Services
    View Profile Visit Website
  26. 24-7 INTOUCH Logotype

    24-7 INTOUCH

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    167% Inbound Voice Services
    View Profile Visit Website
  27. VoIP.ms Logotype

    VoIP.ms

    Undisclosed
    Undisclosed
    50 - 249
    Terrebonne, Canada

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  28. Bill Gosling Outsourcing Logotype

    Bill Gosling Outsourcing

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    145% Inbound Voice Services
    View Profile Visit Website
  29. Skybridge Americas Logotype

    Skybridge Americas

    $1,000+
    $25 - $49 / hr
    250 - 999
    Winnipeg, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    240% Inbound Voice Services
    View Profile Visit Website
  30. Callnovo Logotype

    Callnovo

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website

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