Top Inbound Call Center Services in Canada

Ratings Updated: July 9, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Purple Sales

4.7 25 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a sales and marketing agency specializing in lead generation, CRM optimization, and sales strategy. With a clientele spanning various industries, feedback indicates that 90% of reviewers commend Purple Sales for their timely delivery, communication, and effective project management. Approximately 70% highlight their impressive customer-focused approach, although some suggest improvements in strategic recommendations. Overall, Purple Sales receives predominantly positive reviews, making them a reliable choice for businesses seeking sales growth and marketing enhancement.

See all 25 projects
Reviews mention Unique expertise
Clients have consistently praised Purple Sales for their unique expertise in sales development and CRM adoption, particularly highlighting their active problem-solving approach and willingness to experiment for optimal results. One client noted their success in exceeding previous prospecting email volumes by over 50%, while also appreciating their provision of best practice insights to enhance messaging. Overall, the sentiment reflects a strong appreciation for their specialized skills and proactive engagement.

Marketing & Lead Generation for SaaS Startup

5.0 Jan 13, 2023

They are experts in lead generation and have a very good understanding of complex sales cycles, which is very valuable. We know that software sales are not a simple area to navigate, but they have a lot of experience with it.
Read Full Review

CRM Migration & Lead Generation for Software Dev Company

4.0 Apr 27, 2022

They are active problem-solvers and are open to experimentation in order to optimize results. They also offer their best practice expertise to enhance scripts and messaging.
Read Full Review

Read All Reviews

Was this helpful?
5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In recent reviews, Purple Sales has received positive feedback for their effective lead generation and sales strategies, leading to improved conversion rates and increased participant numbers for client events. Clients highlighted the team's responsiveness and collaboration, as well as their expertise in optimizing CRM systems. However, some clients suggested that Purple Sales could enhance their service by providing more proactive strategic recommendations. Overall, the sentiment is highly favorable, with clients appreciating the value and support provided.
Read 5 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Purple Sales for their cost-effectiveness and value for money. For instance, one client noted that their pricing 'fit our budget' and highlighted the 'good value for cost' they received. Another client expressed appreciation for the flexibility and support that exceeded initial agreements. Overall, feedback indicates a strong sentiment of satisfaction regarding the value provided relative to costs, with many clients emphasizing that Purple Sales delivers high-quality results within an affordable price range.
Read All Reviews

Was this helpful?
View projects from:

Canada (16) United States (5) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Was this helpful?
View Profile Visit Website
DMT Business Development

5.0 79 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

DMT Business Development is a lead generation and sales development company that focuses on building qualified sales pipelines and setting appointments. Across all reviews, 100% of clients praised their expertise, responsive communication, and effective project management. They consistently deliver measurable success, such as booking meetings and generating leads, with 0% mentioning any significant areas for improvement.

See all 79 projects
Reviews mention Transparent
Clients have expressed a positive sentiment regarding SalesNash's transparency in their operations. One client highlighted that the team 'openly reported issues and worked on fixing them,' while another noted their 'transparency on performance' and cooperative nature. Overall, feedback indicates that SalesNash maintains clear communication and responsiveness, fostering trust and collaboration throughout the project lifecycle.

Sales Assisstance for Software Company

5.0 Jun 28, 2023

They can take in feedback. Transparent - Openly reported issues and worked on fixing them.
Read Full Review

Outbound Sales Services for Digital Signage SaaS Company

5.0 May 4, 2023

They offered transparency on the performance and they were extremely cooperative and friendly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
Read All Reviews

Select Industry to see insights

Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

DMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Martal Group

4.8 109 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group specializes in outbound lead generation and B2B appointment setting, providing services such as prospect research, email sequencing, and lead qualification. Their reviews are predominantly positive, with a focus on their ability to generate high-quality leads and meaningful conversations that align with clients' ideal customer profiles. Their clients consistently commend their responsive project management and strategic insights, highlighting a 90% satisfaction rate among reviewers.

See all 109 projects
3 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Martal Group reflect a consistently positive sentiment, highlighting their effective lead generation and appointment-setting capabilities. Clients commend their focus on quality over quantity, resulting in valuable conversations with high-fit prospects. Notably, one client praised their weekly syncs for fostering quick adjustments based on performance data. Overall, clients appreciate their responsiveness and the feeling of Martal as an extension of their teams. Suggestions for improvement include refining messaging variants earlier in the process.
Read 5 Recent Reviews

Was this helpful?

Industry Experience

Martal Group has received positive feedback across various industries, including Information Technology, Business Services, and Advertising & Marketing. Clients praised their lead generation capabilities, highlighting their expertise in creating targeted campaigns and delivering qualified leads. The overall sentiment reflects satisfaction with Martal's communication, responsiveness, and strategic approach. Their strengths lie in understanding complex products and markets, making them a suitable partner for companies in technology-driven sectors, particularly those seeking to expand into new markets.
Read All Reviews

Select Industry to see insights

Energy & natural resources IT Services Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Logistics & Supply Chain Financial services Environmental Services Automotive Utilities Engineering Other Industry Chemicals & Biotechnology Research Healthcare Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Software Media

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is consistently recognized for delivering strong value for money, with clients praising their effective lead generation strategies. One client noted that their pricing fit within budget and offered good value, while another highlighted the impressive quality of leads generated, stating that meetings booked were consistently with high-fit prospects. Overall, clients express satisfaction with the cost-effectiveness of Martal's services, emphasizing their ability to optimize outreach efforts without compromising on quality.
Read All Reviews

Was this helpful?
View projects from:

United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times.

See all 72 projects
Reviews mention Meets deadlines
Overall, client feedback indicates that Top Virtual Assistant consistently meets deadlines, delivering work on time and within budget. One client noted, 'They deliver work on time and within budget,' while another expressed appreciation for their proactive communication, stating, 'They send all the information on a daily, weekly, and monthly basis.' This emphasis on timely delivery and effective updates contributes positively to the overall client satisfaction.

Customer Service & Sales Outsourcing for Real Estate Company

5.0 Aug 5, 2025

They deliver work on time and within budget. We usually contact them via Zoom, Google Meet, and Microsoft Teams, depending on the nature of the work.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
Read All Reviews

Was this helpful?
View projects from:

United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

See all 6 projects
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
Read Full Review

Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
Read Full Review

Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
Read Full Review

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight ContactPoint 360's effective customer support and operational assistance, with clients noting improved response times and positive customer feedback. A Sales Manager from Vincario emphasized their commitment to quality and seamless integration with internal processes, while a UX UI designer praised their flexibility and collaborative spirit. Both clients appreciated timely deliverables and responsiveness, with suggestions for more detailed performance reporting as the only area for improvement. Overall, the sentiment is highly positive.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing Automotive Consumer products & services

Was this helpful?
View projects from:

Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

See all 65 projects
2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Task Virtual highlight a strong overall sentiment, emphasizing their professionalism, adaptability, and effectiveness in healthcare operations. Clients noted significant improvements in patient communication and administrative efficiency, with one praising their ability to integrate seamlessly into existing workflows. Feedback indicated that Task Virtual's responsiveness and commitment to continuous improvement added considerable value. While clients expressed high satisfaction, suggestions for enhanced onboarding documentation were noted as potential areas for further enhancement.
Read 1 Recent Review

Was this helpful?

Industry Experience

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
Read All Reviews

Select Industry to see insights

Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

Was this helpful?

More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

View all time zones

Was this helpful?
View Profile Visit Website
FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

20% IT Managed Services

15% Application Management & Support

15% Call Center Services +4 services

15% Custom Software Development

15% Customer Service Outsourcing

10% AI Development

10% Enterprise App Modernization

FlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.

See all 10 projects
1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for FlairsTech highlights their strong technical expertise and effective project management. Clients from LeagueSuite and Buildsoft noted improvements in system performance and operational efficiency, attributing these successes to FlairsTech's skilled team and timely delivery. Both clients emphasized the company's excellent communication and collaboration, with one remarking on their careful planning. Overall, the sentiment is highly positive, with no significant areas for improvement identified.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

FlairsTech has demonstrated expertise across various industries, including Construction, Consumer Products & Services, Hospitality, Media, Sports, and Financial Services. Clients commend their strong project management, effective communication, and ability to enhance operational efficiency. Specifically, in Construction, they excelled in DevOps and cloud services; in Consumer Products, they improved technical support processes; and in Hospitality, they enhanced customer service metrics. Overall, FlairsTech is well-suited for businesses seeking reliable tech support and innovative solutions across these sectors.
Read All Reviews

Select Industry to see insights

Consumer products & services Hospitality & leisure Media Software Financial services Construction Sports

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.
Read All Reviews

Was this helpful?
View projects from:

Canada (6) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

View all time zones

Was this helpful?
View Profile Visit Website
Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more

View Profile Visit Website
SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a call center service provider offering solutions such as message management, call overflow handling, customer service support, and helpdesk management. The overall feedback is mostly positive, with 100% of the reviewers highlighting their timely delivery, responsiveness, and effective communication. Many clients (approximately 75%) emphasize their flexibility and ability to seamlessly integrate with client operations, while a significant number (around 80%) appreciate their quick problem-solving capabilities and high-quality service.

See all 13 projects

Industry Experience

SureCall Contact Centers demonstrates strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, government, hospitality & leisure, and business services. Clients consistently highlight their responsiveness, professionalism, and effective project management. The overall sentiment is positive, with notable strengths in customer service efficiency and flexibility in handling diverse needs, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Advertising & marketing Financial services Automotive Business services Government Consumer Products Real estate Sports

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and overall value for money. One client noted, 'we chose them because their pricing fit our budget,' while another emphasized, 'great value for cost.' Reviewers appreciate the flexibility and responsiveness of the team, often stating that they deliver quality service that justifies the investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with both the cost-effectiveness and the quality of service provided.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Canada (6) United States (4)

Was this helpful?

View Profile
CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a telemarketing company specializing in outbound services using live agents and voice assistance. Reviews highlight their exceptional project management and compliance focus, with a 20% increase in sales and near-zero customer complaints. Notably, 100% of reviewers praise their performance compared to competitors, underscoring their effectiveness and reliability.

See all 2 projects

Industry Experience

CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
Read All Reviews

Was this helpful?

View Profile
The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a distinguished B2B sales and lead generation firm. Consistently praised for their professionalism, responsiveness, and effectiveness in boosting lead pipelines, 100% of reviews highlight their exceptional project management and communication skills. Clients commend their ability to seamlessly integrate with internal systems, driving significant improvements in lead qualification and conversion rates, with no notable areas for improvement mentioned.

See all 23 projects
Reviews mention Unique expertise
Clients consistently highlight The Sales Factory's unique expertise in lead generation and campaign management. One CRO noted their professionalism and ability to quickly adapt to staff turnover, emphasizing that they are 'experts in their industry.' The alignment on goals and the collaborative approach in building tailored campaigns further reinforce their specialized knowledge, resulting in impressive metrics such as a 44% email open rate and consistent weekly meetings booked.

Sales Outsourcing & Lead Gen for Payroll Solution Provider

5.0 May 9, 2024

The Sales Factory demonstrated impressive professionalism and agility, particularly in their ability to quickly pivot when there was turnover in staff. They're experts in their industry, which was evident through their ability to learn my goals, understand company differentiation, and target the industry effectively. Their expertise was further highlighted by their successful campaign building, which incorporated input from myself and my team throughout the process.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The Sales Factory has received favorable feedback across various industries, including information technology, real estate, insurance, and manufacturing. Clients commend their expertise in lead generation, pipeline development, and strategic outreach, noting significant improvements in meeting bookings and conversion rates. The overall sentiment is positive, with strong communication and professionalism highlighted as key strengths. Their adaptability and commitment to understanding client needs make them a suitable partner for companies seeking to enhance their sales efforts in these sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Manufacturing Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Business services Research Advertising & marketing Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight The Sales Factory's strong value for money, noting their competitive pricing and effective lead generation capabilities. One client remarked on their 'good value for cost,' while another emphasized the 'flexibility' and 'professionalism' of the team. Overall sentiment indicates satisfaction with the return on investment, as many clients reported measurable outcomes such as increased meetings and qualified leads, reinforcing the company's reputation for delivering substantial value relative to their fees.
Read All Reviews

Was this helpful?

More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile
24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

See all 13 projects
Reviews mention Honest
Clients express an overall positive sentiment towards 24H Virtual, highlighting their honest and straightforward communication. One client noted, "The relationship building is also honest and in good faith," which underscores the company's integrity. While they acknowledged minor mistakes as part of the learning process, the swift setup and effective collaboration were also praised, indicating a trustworthy partnership for ongoing projects.

Call Center Services for Virtual Solutions Provider

5.0 Dec 9, 2021

The relationship building is also honest and in good faith.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All Reviews

Select Industry to see insights

Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (3)

Was this helpful?
View Profile
BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

See all 12 projects
Reviews mention Personable
Clients describe BitWide as a personable team that effectively integrates with their own operations, enhancing the human element of sales outreach. One client noted that BitWide brings 'personality' to their efforts, allowing them to feel like an extension of their own team rather than relying on automated methods. Overall sentiment reflects satisfaction with the team's communication and adaptability, fostering a collaborative environment that supports client goals.

LinkedIn & Email Outreach for Web & App Development Company

5.0 Nov 3, 2022

The BitWide team brings personality to their sales outreach and you experience an extension of your own team rather than automated outreach with no human element. BitWide communicates this very well and is assuring in their steps to identify challenges right out of the gate.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

BitWide demonstrates robust expertise in lead generation and sales outreach across diverse industries, including business services, advertising & marketing, manufacturing, and consumer products. Clients commend their adaptability, effective communication, and commitment to achieving measurable outcomes, such as increased lead qualification and profitability. Overall sentiment is positive, particularly in advertising & marketing, where BitWide's collaborative approach significantly impacts business growth. Their ability to tailor strategies to specific industry needs makes them a suitable partner for companies seeking growth in these verticals.
Read All Reviews

Select Industry to see insights

Consumer Products Business services IT Services Advertising & marketing Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently commend BitWide for their competitive pricing and strong value for money, noting that their services fit within budget while delivering effective lead generation results. One client highlighted BitWide's 'good value for cost,' while another emphasized their impressive communication and responsiveness. Overall, feedback indicates satisfaction with the cost-effectiveness of their offerings, with several clients expressing a desire for even more leads but acknowledging the positive impact on their business growth.
Read All Reviews

Was this helpful?

View projects from:

Canada (6) India (1) Russia (1) United States (1)

Was this helpful?
View Profile
Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a versatile customer service provider specializing in IT help desk services, outsourced call center functions, and multilingual technical support. The company consistently receives positive feedback, with 100% of reviewers praising their flexibility, responsiveness, and low turnover. Clients report a 90% call answer rate and no complaints over two years, indicating exceptional service quality and effective project management.

See all 3 projects
Reviews mention Well-organized projects
Clients consistently commend Line One Contact Centres Inc for their exceptional project organization and responsiveness. One IT director noted their thorough monthly reviews and adherence to service level agreements, achieving a 90% call answer rate without complaints over two years. The director praised their proactive adaptation to new technologies and stable team composition, highlighting that Line One effectively manages all aspects of the service, ensuring a seamless experience. Overall, the sentiment reflects high satisfaction with their organizational capabilities.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

They have excellent organization and cover everything for us. They are extremely responsive and go above and beyond their contract to help us out. We use Microsoft Teams and phone calls to communicate.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Real estate Nonprofit Consumer Products

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
Read All Reviews

Was this helpful?

View projects from:

Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

Was this helpful?
View Profile
CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Edmonton, Canada

Services provided

35% Business Continuity Management

35% Call Center Services

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

See all 2 projects
Reviews mention Timely
Clients have consistently praised The CommAlert Group for their timely communication and responsiveness. One review highlighted that communication timelines are always quick and that outstanding issues are resolved promptly. The Account Manager, Jessica, was noted for keeping clients informed about developments and suggesting improvements. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that the company excels in delivering timely service and support.

Call Center Services For Digital Marketing Agency

5.0 Jan 31, 2022

Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
Read All Reviews

Was this helpful?
View Profile
Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Telelink is a call center services provider based in Canada, specializing in after-hours support and reservation services. Reviewers consistently praise Telelink for their professionalism, responsiveness, and effective communication, with 100% of feedback containing positive comments about their services and attention to detail. Clients highlight their impressive follow-up and ability to quickly adapt to business needs.

See all 3 projects
Reviews mention Personable
The overall sentiment regarding Telelink's personable nature is highly positive. A client noted that the staff is 'always very welcoming, pleasant, and knowledgeable,' highlighting their responsiveness and ease of collaboration. The client emphasized that any requested changes are addressed promptly, often within the day, demonstrating a strong commitment to customer service and adaptability. The client expressed no negative feedback, indicating a strong rapport with the team.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
Read All Reviews

Select Industry to see insights

Construction Hospitality & leisure Nonprofit

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
Read All Reviews

Was this helpful?
View Profile
Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

See all 15 projects
Reviews mention Easy to work with
Clients consistently express that Virtual Gurus is easy to work with, highlighting the team's willingness to learn and adapt to customer needs. One client noted the 'very effective' workflow and praised the 'high level candidates' provided, along with a 'simple talent search and onboarding process.' Overall, the sentiment is positive, with clients appreciating the commitment to customer service and the successful collaboration established.

Customer Support Services for Online Marketplace

5.0 Dec 7, 2022

A willingness to learn support activities and adapt to changes has been paramount in the success of our relationship with our chosen virtual gurus. Offer high level candidates and a very simple talent search and onboarding process.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
Read All Reviews

Select Industry to see insights

Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (4)

Was this helpful?
View Profile
Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

See all 1 projects

Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
Read All Reviews

Was this helpful?

View Profile
Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

See all 1 projects

Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
Read All Reviews

Was this helpful?

View Profile
Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% AI Consulting

30% Call Center Services

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand is a specialized AI implementation company that excels in custom voice AI solutions for healthcare. Based on their reviews, 100% of feedback is positive, highlighting their technical expertise, responsive support, and alignment with client values. Their exceptional project management and seamless integration capabilities are frequently praised, making them a recommended partner for healthcare organizations seeking dedicated AI solutions.

See all 1 projects

View Profile
ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

See all 3 projects
Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
Read All Reviews

Select Industry to see insights

Real estate Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) United States (1)

Was this helpful?
View Profile
Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

See all 1 projects

Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
Read All Reviews

Was this helpful?

Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

See All Locations (4)

Was this helpful?

View Profile
VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

See all 3 projects
Reviews mention Efficient
Clients have praised the company for its efficiency, noting significant improvements in call reception and faster complaint handling. One client highlighted that the partnership saves them between $10,000 and $17,000 monthly, attributing these savings to the responsible and qualified staff. However, there were mentions of occasional dropped calls, suggesting room for enhancement. Overall, the sentiment towards the company’s efficiency is positive, with clients recognizing its impact on service quality.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

VoiceLogic.com has garnered positive feedback across the Telecommunications, Energy & Natural Resources, and Government sectors. In Telecommunications, clients appreciate their expertise in outbound services, noting significant cost savings. In Energy, they are recognized for enhancing call reception efficiency and customer service. Government clients commend their effectiveness in outbound sales and overall cost savings. The overall sentiment is favorable, highlighting their strengths in qualified personnel and operational efficiency, while suggesting improvements in customer support and call handling.
Read All Reviews

Select Industry to see insights

Telecommunications Energy & natural resources Government

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported significant savings and value for money with this company. One client noted a monthly saving of $300, while another highlighted savings between $10,000 and $17,000 per month. Their pricing structure is flexible, with options such as short-term packages and seniority discounts. Overall, the sentiment is positive, emphasizing the company's ability to deliver cost-effective solutions despite some minor areas for improvement in service quality.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Was this helpful?
View Profile
Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

See all 1 projects

Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
Read All Reviews

Was this helpful?

View Profile
VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
Read more

View Profile
Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Charlottetown, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read more

View Profile
3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
Read more

View Profile
24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
Read more

View Profile
Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
Read more

Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

See All Locations (2)

Was this helpful?

View Profile
Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
Read more

View Profile
Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
Read more

View Profile
Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more

View Profile
NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile
Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more

St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

See All Locations (2)

Was this helpful?

View Profile
One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
Read more

View Profile
Kewix Telecom

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
Read more

View Profile
FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read more
See all 2 projects

Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

See All Locations (3)

Was this helpful?

View Profile
Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

25% Call Center Services

25% Cybersecurity

25% IT Managed Services +2 services

15% Cloud Consulting & SI

10% Customer Service Outsourcing

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more

View Profile
Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
Read more

View Profile
Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Inbound Call Center Services in Canada

List of the Top Canada Inbound Call Centers Services

Reviews mention Unique expertise

Marketing & Lead Generation for SaaS Startup

CRM Migration & Lead Generation for Software Dev Company

Reviewed 5 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Sales Assisstance for Software Company

Outbound Sales Services for Digital Signage SaaS Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

DMT Business Development is very responsive

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Meets deadlines

Customer Service & Sales Outsourcing for Real Estate Company

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services for Marketing Agency

Customer Support & Call Center Services for SEO Company

Customer Support/Back-Office Services for Data Solutions Co

Back-Office/Customer Service Outsourcing for Software Dev Co

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Task Virtual is very responsive

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

SureCall Contact Centers is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

Sales Outsourcing & Lead Gen for Payroll Solution Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

The Sales Factory is very responsive

Reviews mention Honest

Call Center Services for Virtual Solutions Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Personable

LinkedIn & Email Outreach for Web & App Development Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

IT Help Desk Services for National Homebuilding Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services For Digital Marketing Agency

Industry Experience