Top Inbound Call Center Services in Canada

Ratings Updated: June 18, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Purple Sales

4.7 23 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a versatile sales and marketing company specializing in lead generation, outbound sales strategies, website design, and marketing solutions. Across their reviews, 100% of clients are impressed by their responsive and efficient project management, and their tailored approach to client needs. Notably, clients frequently commend their ability to increase market awareness and deliver measurable results, such as a 36.5% increase in conference participants and a 19% revenue growth for clients.

See all 23 projects

4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, client feedback for Purple Sales has been overwhelmingly positive. Clients praised their responsiveness, effective project management, and ability to align strategies with business goals. Notable successes included a 36.5% increase in event participation and improved lead generation through tailored campaigns. Clients appreciated the detailed reporting and adaptability of the team, although some suggested enhancing outreach strategies for future projects. Overall, Purple Sales is viewed as a valuable partner in achieving sales and marketing objectives.
Read 4 Recent Reviews

Was this helpful?

Industry Experience

Purple Sales has demonstrated expertise across various industries, including cybersecurity, energy, consumer products, IT, telecommunications, healthcare, and marketing. Clients commend their adaptability, effective lead generation, and thorough understanding of industry-specific needs. Overall sentiment is positive, highlighting strengths in project management, innovative strategies, and strong communication. Industries such as cybersecurity and healthcare particularly benefit from their targeted outreach and marketing support, making them a strong fit for businesses seeking growth in these sectors.
Read All Reviews

Select Industry to see insights

Medical Energy & natural resources Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Human Resources Telecommunications Other industries

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently report that Purple Sales offers good value for money, with many noting that their pricing fits within budget constraints. For instance, one client highlighted that Purple Sales' pricing was a significant factor in their selection, stating it 'fit our budget and offered good value for the cost.' Overall, the sentiment is positive, as clients appreciate the effectiveness of the services provided relative to the costs incurred, often leading to increased sales and improved lead generation.
Read All Reviews

Was this helpful?

View Profile Visit Website
DMT Business Development

5.0 79 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Ottawa, Canada

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

DMT Business Development is a lead generation agency known for its strategic and personalized outreach techniques. With a focus on B2B lead generation and sales development, they consistently deliver qualified leads and meetings. The reviews highlight their effective communication, expertise, and adaptability, with approximately 100% positive feedback regarding their project management and the high quality of leads provided.

See all 79 projects
Reviews mention Adaptable
The feedback regarding adaptability from clients highlights DMT Business Development's impressive ability to understand diverse business needs and adjust quickly. Clients noted their 'super responsive' nature and effective communication, with one stating they 'spoke our language and adapted fast.' Another client emphasized their 'ability to adapt to different tasks,' demonstrating a strong sentiment of satisfaction with the company’s flexible approach in various project contexts.

Human Resources Support for Recruitment Agency

5.0 Jan 19, 2022

The ability to adapt to different tasks was impressive. Very effective workflow, I would explain the project and if they had any issues they would ask questions.
Read Full Review

Call Center, Email Marketing & Sales Outsourcing for Software Company

5.0 Jul 31, 2025

What did you find most impressive or unique about this company? They don’t operate like a typical lead gen agency. DMT actually understood our business, spoke our language, and adapted fast.
Read Full Review

Lead Generation Services for UX/UI Design Agency

5.0 Oct 7, 2025

I was most impressed by their expertise and how quickly they adapted to new situations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
Read All Reviews

Select Industry to see insights

Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

DMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Martal Group

4.8 109 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B lead generation, appointment setting, and strategic outreach. The company receives overwhelmingly positive feedback, with numerous clients highlighting its ability to quickly integrate with internal teams and deliver consistent, high-quality leads. Impressively, about 90% of reviewers note their adeptness in outbound strategy and communication, reflecting effective project management and responsiveness to client needs.

See all 109 projects
Reviews mention Innovative
Clients consistently commend Martal Group for their innovative approach to lead generation and sales engagement. Feedback highlights their ability to adapt and optimize strategies, such as observing competitors and implementing new techniques. One client noted their 'high degree of consistency' and 'forward-thinking,' while another emphasized their 'new ideas and approaches' that enhance results. Overall, the sentiment is overwhelmingly positive, portraying Martal Group as a forward-looking partner that significantly contributes to client success.

Lead Gen & Sales Engagement for Crowdsourcing Company

5.0 Oct 16, 2023

Martal Group has also offered a high degree of consistency. They’re very hardworking and innovative, so they always tell us what has changed, what they’re doing differently, and what new approaches they’re trying. For example, they observe our competitors to see what they’re doing and what results they’re getting. Basically, they’re always changing and optimizing, which we’ve found very useful.
Read Full Review

Outbound Marketing & Lead Generation for IT Services Company

5.0 Jun 16, 2021

The Martal team continues to provide innovative sales processes through their approach to outreach, strategic positioning, and well-developed content. Their professionalism and experience in lead generation have led to great results. Gary, Robyn and Dmitri truly feel like an extension of our actual Sales team.
Read Full Review

Read All Reviews

Was this helpful?
4 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent feedback for Martal Group highlights their effectiveness in generating qualified B2B leads and setting appointments. Clients noted their proactive communication and adaptability, with one stating, 'They felt like an extension of our team.' The focus on lead quality over volume was particularly praised, as exemplified by a client who remarked on the 'higher bar' Martal consistently cleared. Areas for improvement included initial calibration of ideal customer profiles and earlier testing of messaging variants.
Read 5 Recent Reviews

Was this helpful?

Industry Experience

Martal Group has received positive feedback across various industries, including Information Technology, Business Services, and Advertising & Marketing. Clients commend their expertise in lead generation, appointment setting, and understanding specific market needs. Noteworthy strengths include effective communication, adaptability in strategy, and the ability to deliver quality leads that align with clients' ideal customer profiles. Overall, sentiment is favorable, particularly in sectors where customized outreach and B2B engagement are crucial.
Read All Reviews

Select Industry to see insights

Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting Information technology Telecommunications

Was this helpful?
View projects from:

United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including call handling, customer inquiries, scheduling, and dispatch coordination. Reviewers consistently praised their professionalism and efficiency, with 100% positive feedback highlighting improved response times, organized communication, and enhanced operational efficiency. A notable 80% of reviewers emphasized their reliability and ability to adapt swiftly to changing needs.

See all 72 projects
Reviews mention Detail-oriented
Client feedback highlights a strong sentiment of detail-oriented service from Top Virtual Assistant. For instance, one client noted their 'attention to detail' and ability to manage tasks responsibly, which significantly improved operational efficiency. Another client emphasized their 'organizational discipline' and proactive identification of process bottlenecks. Overall, clients consistently appreciated the company's meticulous approach, reliability, and the positive impact on their workflows, reinforcing the value of their detail-oriented service.

Back Office Outsourcing for Locksmith Company

5.0 Aug 15, 2025

Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. Communication was smooth and proactive, ensuring nothing was overlooked.
Read Full Review

Back-Office Support for Nonprofit Organization

5.0 Nov 29, 2025

What stood out most was their organizational discipline and attention to detail. Unlike typical admin support, they proactively identified process bottlenecks and suggested improvements. Their ability to handle routine tasks efficiently yet thoughtfully, freeing up our internal resources to focus on strategic work, was especially impressive.
Read Full Review

Administrative Support for Renovation & Flooring Company

5.0 Dec 20, 2025

The most impressive part was their reliability and attention to detail. They handled tasks responsibly and consistently, which made a real difference in keeping our operations running smoothly.
Read Full Review

Read All Reviews

Was this helpful?
13 of 13 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 13 times in the past 6 months
Recent client feedback highlights Top Virtual Assistant's exceptional service, emphasizing their reliability, professionalism, and effective communication. Clients noted significant improvements in administrative efficiency, faster response times, and enhanced organization. For instance, one client reported a 20-25 hour weekly time savings, while another praised the proactive handling of customer inquiries. Overall, sentiment is overwhelmingly positive, with suggestions for minor improvements, such as more detailed progress reporting.
Read 13 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
Read All Reviews

Was this helpful?
View projects from:

United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montréal, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

See all 6 projects
2 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in response times and customer satisfaction. One client emphasized the team's ability to feel like an in-house extension, while another appreciated their organized and proactive approach. Suggestions for improvement included providing more detailed performance insights. Overall, the collaboration has been overwhelmingly positive, with clients praising the company's cultural fit and value for cost.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All Reviews

Select Industry to see insights

Advertising & marketing Automotive Consumer products & services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
Read All Reviews

Was this helpful?
View projects from:

Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Task Virtual

4.9 55 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

40% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% Data Annotation Services

10% Sales Outsourcing

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

See all 55 projects
1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved search rankings for clients. One client noted their impressive project management and responsiveness, highlighting timely deliveries and clear communication. Clients appreciated Task Virtual's tailored approach to SEO and their commitment to long-term results. Suggestions for improvement were minimal, with one client desiring more detailed explanations of technical processes, underscoring overall satisfaction with the services provided.
Read 1 Recent Review

Was this helpful?

Industry Experience

Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.
Read All Reviews

Was this helpful?
View projects from:

United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

Bengali

English

French

Hindi

Panjabi

Sindhi

Spanish

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

View all time zones

Was this helpful?
View Profile Visit Website
FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

20% IT Managed Services

15% Application Management & Support

15% Call Center Services +4 services

15% Custom Software Development

15% Customer Service Outsourcing

10% AI Development

10% Enterprise App Modernization

FlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.

See all 10 projects
Reviews mention Accessible
Clients have noted FlairsTech's accessibility, highlighting their consistent availability and responsiveness when needed. One client mentioned, "They were always available when needed," indicating a strong commitment to client communication. However, there were suggestions for improvement, particularly in enhancing English communication skills and increasing the number of senior designers to optimize project delivery. Overall, the sentiment reflects a positive view of their accessibility, with room for growth in communication effectiveness.

Graphic Design for Media Company

4.0 Jul 28, 2023

They were always available when needed, but the pace was slow for the first couple of months. It has improved since then with the designer getting used to the brand and style.
Read Full Review

Read All Reviews

Was this helpful?
1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for FlairsTech highlight their strong technical expertise and effective project management. Clients from LeagueSuite noted significant improvements in site performance and feature development, praising the team's collaboration and timely delivery. Buildsoft emphasized FlairsTech's proficiency in DevOps and communication across global teams, reporting a positive ongoing engagement. Overall, sentiment is highly favorable, with clients expressing satisfaction and indicating no areas for improvement.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.
Read All Reviews

Was this helpful?
View projects from:

Canada (6) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

View all time zones

Was this helpful?
View Profile Visit Website
Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read more

View Profile Visit Website
SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a call center service provider offering comprehensive support solutions, including phone and email support, to a diverse clientele. Across reviews, clients commend their project management, quick response times, and effective communication, with 100% positive feedback and consistent praise for their flexibility and reliability. Approximately 20% of reviewers highlight their impressive capability to deliver services promptly within set deadlines.

See all 13 projects

Industry Experience

SureCall Contact Centers has demonstrated strong expertise in multiple industries including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality & leisure, and sports. Clients commend their excellent project management, flexibility, and timely communication, leading to improved operational efficiency and customer satisfaction. Overall sentiment is overwhelmingly positive, with strong recommendations for businesses in need of reliable call center services, particularly in customer service and support roles.
Read All Reviews

Select Industry to see insights

Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate Sports

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight SureCall Contact Centers' competitive pricing and exceptional value for money. One client noted their selection was based on 'pricing fit our budget,' while another emphasized 'good value for cost.' Many reviews reflect satisfaction with the cost-effectiveness of their services, with one client stating they exceeded revenue targets by 25% due to SureCall's support. Overall, the feedback indicates a strong sentiment that SureCall delivers quality services at reasonable prices.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Canada (6) United States (4)

Was this helpful?

View Profile
CanadaDirect

4.0 2 reviews

$10,000+

< $25 / hr

250 - 999

Dorval, Canada

Services provided

52% Call Center Services

20% Back Office Outsourcing

15% Sales Outsourcing +1 service

13% Customer Service Outsourcing

CanadaDirect is a telemarketing company specializing in voice assistance and live agent services for outbound sales. The client feedback is overwhelmingly positive, highlighting a 20% increase in sales and nearly eliminating customer complaints. Reviewers praise CanadaDirect's project management capabilities and entrepreneurial focus, with 100% of the feedback emphasizing their exceptional performance compared to competitors.

See all 2 projects

Industry Experience

CanadaDirect has demonstrated strong expertise in the Advertising & Marketing industry, particularly in outbound telemarketing services utilizing voice assistance and live agents. Clients report significant results, including a 20% increase in sales and enhanced project management performance. Overall sentiment reflects a high level of satisfaction, with clients appreciating their entrepreneurial spirit and compliance focus. This provider is well-suited for businesses seeking efficient communication solutions in the marketing sector.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients commend CanadaDirect for delivering significant value for money, noting a return on investment through increased sales and reduced complaints. One client reported an annual investment of $3,000,000–$5,000,000, highlighting a 20% sales increase due to CanadaDirect's effective strategies. Overall sentiment reflects satisfaction with their project management and competitive performance, with one client stating they are 'by far the best' vendor compared to others in the market.
Read All Reviews

Was this helpful?

View Profile
The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a distinguished B2B sales and lead generation firm. Consistently praised for their professionalism, responsiveness, and effectiveness in boosting lead pipelines, 100% of reviews highlight their exceptional project management and communication skills. Clients commend their ability to seamlessly integrate with internal systems, driving significant improvements in lead qualification and conversion rates, with no notable areas for improvement mentioned.

See all 23 projects
Reviews mention Innovative
Clients have expressed a highly positive sentiment regarding The Sales Factory's innovative approach, particularly highlighting the innovative mindset of their business development representative, Ryan. His ability to collaborate on messaging and adapt strategies has been noted as a key contributor to consistent performance. Overall, the company's commitment to delivering on promises and maintaining effective communication further reinforces their reputation for innovation and reliability.

Lead Generation for Software Company

5.0 Aug 6, 2024

Ryan has been our dedicated business development representative. His communication is, likewise, excellent- as well as his ability to collaborate on messaging. Ryan has also proven to not just be coachable, but also innovative in his pursuit- leading to consistent performance.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
Read All Reviews

Select Industry to see insights

Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

Was this helpful?

More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (14) Canada (7) Israel (1)

Was this helpful?
View Profile
24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

See all 13 projects
Reviews mention Results-oriented
The feedback from Nriched Health Inc highlights 24H Virtual's results-oriented approach, emphasizing their dedication and proactive involvement in delivering effective customer service solutions. The Director noted that the implementation of phone support not only eased pressure on their administrative staff but also enhanced customer relationships. The seamless communication and collaboration between teams were particularly commended, reflecting a strong commitment to achieving client goals without the need for micromanagement.

Customer Service for Nonprofit Health Organization

5.0 Mar 25, 2021

Their dedication and involvement in making the experience easy are impressive. They are result-driven and willing to grow as we grow.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
Read All Reviews

Select Industry to see insights

Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (3)

Was this helpful?
View Profile
BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

See all 12 projects
Reviews mention Creative
The overall sentiment regarding BitWide's creativity is positive, with clients highlighting their willingness to experiment with various tactics to achieve better results. One client noted their impressive approach to generating leads through LinkedIn outreach and cold calling, which successfully attracted interest in their offerings. Additionally, the company's adaptability in project management, ensuring timely delivery while communicating realistic deadlines, further underscores their creative problem-solving capabilities.

Sales Outsourcing for ERP & BI Company

5.0 Nov 2, 2023

Their willingness to try different tactics in order to deliver and achieve greater results was impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Business services IT Services Advertising & marketing Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
Read All Reviews

Was this helpful?

View projects from:

Canada (6) India (1) Russia (1) United States (1)

Was this helpful?
View Profile
Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

See all 3 projects
Reviews mention Proactive
Clients have consistently highlighted Line One Contact Centres Inc's proactive approach in their service delivery. One client noted their ability to quickly adjust to new technologies and their initiative in understanding the client's operations. They also emphasized the company's responsiveness and organizational excellence, stating that they never have to worry about service quality. Overall, the sentiment reflects confidence in Line One's capability to exceed expectations and adapt to client needs effectively.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

They’ve been able to quickly adjust to new technologies and provide great service regardless of what technology we’re using. They’ve been proactive in learning about our company and how we work. Their team is stable, and Line One has very little turnover in an industry known to have a high turnover.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Real estate Nonprofit Consumer Products

Was this helpful?

More responsive than most other service providers

Line One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

Was this helpful?
View Profile
CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Edmonton, Canada

Services provided

35% Business Continuity Management

35% Call Center Services

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a professional call center service provider specializing in after-hours support and inbound call handling. They have received overwhelmingly positive feedback, with 100% of reviewers praising their exceptional customer service and commitment to exceeding expectations. Clients appreciate their effective communication and ability to enhance business operations through strategic call management.

See all 2 projects
Reviews mention Timely
Clients have consistently praised The CommAlert Group for their timely communication and responsiveness. One review highlighted that communication timelines are always quick and that outstanding issues are resolved promptly. The Account Manager, Jessica, was noted for keeping clients informed about developments and suggesting improvements. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that the company excels in delivering timely service and support.

Call Center Services For Digital Marketing Agency

5.0 Jan 31, 2022

Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The CommAlert Group has received positive feedback primarily from clients in the Advertising & Marketing and Software industries. Clients commend their exceptional inbound call handling and after-hours support, emphasizing their professionalism and commitment to customer service. The advertising sector noted increased client acquisition, while the software industry highlighted a strategic advantage through 24/7 availability. Overall, sentiment is highly favorable, indicating that CommAlert is a strong fit for businesses seeking reliable call management and customer support solutions.
Read All Reviews

Select Industry to see insights

Advertising & marketing Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
CommAlert is frequently praised for its exceptional value for money, as clients report a significant return on investment through improved client acquisition and 100% call answer rates. One client noted that CommAlert's services led to more clients than ever, emphasizing the company's effectiveness in lead capture. Overall, clients appreciate CommAlert's commitment to high-quality service and responsiveness, indicating that their pricing aligns well with the value provided.
Read All Reviews

Was this helpful?
View Profile
Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

St. John's, Canada

Services provided

100% Call Center Services

Telelink is a professional call center service provider based in Canada, offering 24/7 call handling for various sectors, including hospitality, mechanical services, and nonprofit organizations. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their prompt, professional, and personable service. Clients appreciate Telelink's attentive account management and swift adaptation to client needs.

See all 3 projects
Reviews mention Accommodating
The feedback regarding Telelink's accommodating nature is overwhelmingly positive. Clients appreciate their responsiveness and willingness to adjust their processes as needed. One client noted that Telelink personnel are always welcoming and knowledgeable, adapting their questions to enhance reporting accuracy. Additionally, they consistently meet client requests promptly, even during holidays. Overall, clients express a strong satisfaction with Telelink's flexibility and commitment to supporting their needs.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day. Not that I can say. Even when holidays come, they’re accommodating to us.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
Read All Reviews

Select Industry to see insights

Construction Hospitality & leisure Nonprofit

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Telelink's pricing and value for money. A revenue manager highlighted that the company's competitive pricing and service promises were key factors in their selection. The president of Iron Dog Mechanical noted their extreme satisfaction with the service, emphasizing improved customer experiences and prompt responses. Additionally, the chair of SOPAC appreciated the personalized service, stating that the costs incurred were justified by the effective results achieved, showcasing overall positive sentiment towards the company's value.
Read All Reviews

Was this helpful?
View Profile
Virtual Gurus

4.3 15 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

45% Back Office Outsourcing

20% Customer Service Outsourcing

20% Social Media Marketing +1 service

15% Transcription

Virtual Gurus is a company specializing in providing virtual assistant services, focusing on administrative support, social media management, and marketing tasks. Reviews indicate 75% positive feedback, with clients praising effective communication, timely task delivery, and skillful virtual assistants. However, 25% of feedback highlights issues with service consistency and customer service support.

See all 15 projects
Reviews mention Understands their clients' needs
Virtual Gurus demonstrates a strong understanding of client needs, as highlighted by a COO from Harness Energy. They provided essential administrative support, enabling the client to streamline operations and deliver projects on time. Clients noted the team's proactive approach, effective communication, and ability to adapt to complex requirements, significantly enhancing efficiency. Overall, feedback reflects high satisfaction with their alignment to client values and commitment to delivering valuable support.

Outsourced Administrative Support for Clean Energy Company

5.0 May 16, 2023

All of the VG's that we have worked with have been excellent. They are good at asking questions, understanding what the project or task requires and then execute the assignment well. We have a complex business and having talented folks supporting our core team provides high value.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
Read All Reviews

Select Industry to see insights

Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
Read All Reviews

Was this helpful?

View projects from:

Canada (10) United States (4)

Was this helpful?
View Profile
Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

See all 1 projects

Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
Read All Reviews

Was this helpful?

View Profile
Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +2 services

5% BI & Big Data Consulting & SI

5% Market Research

Agents Republic Inc. is a customer support services company renowned for its comprehensive 24/7 multi-language support and technical assistance. Clients commend their exceptional adaptability and communication, with 100% positive feedback. Notably, they achieved a 15% increase in customer satisfaction (CSAT), a 20-point NPS improvement, and a 30% reduction in average response time.

See all 1 projects

Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
Read All Reviews

Was this helpful?

View Profile
Peak Demand

5.0 1 review

$10,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

30% AI Consulting

30% Call Center Services

30% Customer Service Outsourcing +2 services

5% Search Engine Optimization

5% Web Design

Peak Demand offers AI voice automation, enhancing customer interactions with 24/7 support, multilingual agents, and custom workflows for efficient operations. Peak Demand is a leader in voice
Read more
See all 1 projects

View Profile
ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

40% Web Development

30% Customer Service Outsourcing

15% Search Engine Optimization +1 service

15% Social Media Marketing

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

See all 3 projects
Reviews mention Communicative
Overall, ZRAFTED has received positive feedback regarding their communication. Clients highlighted their fast response times and availability, noting, 'Everything was delivered on time' and 'I did not have to wait at all for any replies.' One client appreciated their willingness to discuss changes, stating that the team was 'always ready to cooperate.' This consistent feedback underscores a strong sentiment of satisfaction with ZRAFTED's communicative approach.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication. Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer.
Read Full Review

BPO for Wealth Management Company

5.0 Jul 30, 2022

They were always available over WhatsApp. I did not have to wait at all for any replies. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
Read All Reviews

Select Industry to see insights

Real estate Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) United States (1)

Was this helpful?
View Profile
Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Montreal, Canada

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

See all 1 projects

Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
Read All Reviews

Select Industry to see insights

Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
Read All Reviews

Was this helpful?

Montreal, Canada

1500 – 1155 Metcalfe Street
Montreal, Canada H3B 2V6
76 - 100

+1 (833) 660-1684

See All Locations (4)

Was this helpful?

View Profile
VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

See all 3 projects
Reviews mention Unique expertise
Clients have noted the company's unique expertise in resolving technology issues efficiently, with one reviewer specifically mentioning their ability to handle consumer interactions effectively. This expertise translates into significant cost savings, estimated at $300 monthly for the client. Overall sentiment reflects a strong appreciation for their specialized knowledge, although there are suggestions for improvement in the availability of contact personnel.

Customer and Tech Support for Telecommunications System

2.5 Dec 24, 2017

They help in talking to consumers. They have a lot of expertise. The availability of their expertise in consumer communication is a notable strength.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The provider has demonstrated expertise in the Energy & Natural Resources, Government, and Telecommunications industries. Clients commend their responsible and qualified personnel, effective outbound services, and cost-saving capabilities. In the Energy sector, they enhanced customer service efficiency, while in Government, they provided effective financial solutions. Telecommunications clients appreciated their technical support, although improvements in customer support and contact availability were noted. Overall, the provider is well-suited for clients seeking reliable customer service and cost management across these sectors.
Read All Reviews

Select Industry to see insights

Energy & natural resources Telecommunications Government

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients generally perceive the company's services as cost-effective, noting significant savings. One client reported saving between $10,000 and $17,000 monthly, attributing this to the efficiency of the service. Another mentioned a monthly billing of approximately $10,000, emphasizing that the service was money-saving. Overall, the sentiment regarding value for money is positive, with clients appreciating the expertise of the staff, although some suggest improvements in customer support.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

Was this helpful?
View Profile
Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

See all 1 projects

Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
Read All Reviews

Was this helpful?

View Profile
VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
Read more

View Profile
Advantage Communications

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Charlottetown, Canada

Services provided

31% Customer Service Outsourcing

25% Call Center Services

25% IT Managed Services +1 service

19% Back Office Outsourcing

Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
Read more

View Profile
3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Intercon Messaging Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Drayton Valley, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Intercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
Read more

View Profile
24-7 INTOUCH

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Winnipeg, Canada

Services provided

58% Customer Service Outsourcing

25% Back Office Outsourcing

17% Call Center Services

Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
VoIP.ms

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Terrebonne, Canada

Services provided

50% Call Center Services

50% Unified Communications Consulting & SI

Founded in 2007, VoIP.ms is an unified communications consulting & SI and answering service company. The midsize team specializes in unified communications consulting & SI and Call Center Services.
Read more

View Profile
Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Winnipeg, Canada

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
Read more

Winnipeg, Canada

180 Main St
Winnipeg, Canada R3C 1A6
151 - 200

See All Locations (2)

Was this helpful?

View Profile
Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Smiledog "Your Receptionist"

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bedford, Canada

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Smiledog "Your Receptionist", a small call center and Customer Service Outsourcing company, is located in Bedford, Canada. Their services include Call Center Services and Customer Service
Read more

View Profile
Answer North America

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Toronto, Canada

Services provided

100% Call Center Services

Answer North America is a small Toronto, Canada-based telephone answering service. Their services include Call Center Services.
Read more

View Profile
Alliance Answer

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Kingston, Canada

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Located in Kingston, Canada, Alliance Answer is a midsize answering service. The team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Global Empire Corporation

Not yet reviewed

$50,000+

< $25 / hr

250 - 999

Edmonton, Canada

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Global Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
Read more

View Profile
NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile
Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read more

View Profile
Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

St. John's, Canada

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more

St. John's, Canada

44 Torbay Rd Suite 130, St. John's, NL A1A 2G4
St. John's, Canada A1A 2G4
21 - 30

18884925838

See All Locations (2)

Was this helpful?

View Profile
One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
RingRang

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ottawa, Canada

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Located in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
HireAway

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Corporate Travel Management +1 service

25% Customer Service Outsourcing

HireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
Read more

View Profile
Kewix Telecom

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Montréal, Canada

Services provided

100% Call Center Services

Kewix Telecom is a telephone answering service. The firm is located in Montréal, Canada. Their services include Call Center Services.
Read more

View Profile
FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Montréal, Canada

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read more
See all 2 projects

Montréal, Canada

1000 Sherbrooke St W
Montréal, Canada H3A 3G4
6 - 9

See All Locations (3)

Was this helpful?

View Profile
Innovation Networks Inc.

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Vancouver, Canada

Services provided

25% Call Center Services

25% Cybersecurity

25% IT Managed Services +2 services

15% Cloud Consulting & SI

10% Customer Service Outsourcing

Based in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more

View Profile
Call Centre Systems Inc.

Not yet reviewed

$1,000+

$300+ / hr

10 - 49

Toronto, Canada

Services provided

30% Commercial Brokerage Services

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% Fulfillment

10% Sales Outsourcing

Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center
Read more

View Profile
Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Inbound Call Center Services in Canada

List of the Top Canada Inbound Call Centers Services

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Human Resources Support for Recruitment Agency

Call Center, Email Marketing & Sales Outsourcing for Software Company

Lead Generation Services for UX/UI Design Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

DMT Business Development is very responsive

Reviews mention Innovative

Lead Gen & Sales Engagement for Crowdsourcing Company

Outbound Marketing & Lead Generation for IT Services Company

Reviewed 5 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Detail-oriented

Back Office Outsourcing for Locksmith Company

Back-Office Support for Nonprofit Organization

Administrative Support for Renovation & Flooring Company

Reviewed 13 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accessible

Graphic Design for Media Company

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

SureCall Contact Centers is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Lead Generation for Software Company

Industry Experience

Select Industry to see insights

The Sales Factory is very responsive

Reviews mention Results-oriented

Customer Service for Nonprofit Health Organization

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Creative

Sales Outsourcing for ERP & BI Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

IT Help Desk Services for National Homebuilding Company

Industry Experience

Select Industry to see insights

Line One Contact Centres Inc is very responsive

Reviews mention Timely

Call Center Services For Digital Marketing Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown