Top Inbound Call Center Services in Canada
131 Companies
List of the Top Canada Inbound Call Centers Services
Sponsored
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
40% Accounting20% Business Consulting20% Financial Consulting +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)Based in Ottawa, Canada, Clarity Accounting & Business Consulting is an Accounting company. The team provides Accounting and Business Consulting.
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UndisclosedUndisclosed2 - 9Hamilton, Canada
Services provided
40% Cybersecurity10% BI & Big Data Consulting & SI10% Call Center Services +4 services10% Robotics Process Automation10% UX/UI Design10% Web Design10% Web DevelopmentMatayo Solutions is a Cybersecurity company launched in 2020. The team focuses on Cybersecurity and Web Design and is in Houston, Texas and Hamilton, Canada.
Read moreSee All Locations (1)Hamilton, Canada
Lesterwood street
Hamilton, Canada L8V1
+1.365.324.2933
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UndisclosedUndisclosed10 - 49Oshawa, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% Customer Service Outsourcing20% IT Strategy ConsultingHeadquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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$5,000+$150 - $199 / hr2 - 9Toronto, Canada
Services provided
20% Business Consulting20% Call Center Services20% IT Strategy Consulting +3 services15% Branding15% Graphic Design10% Video ProductionKontact Consulting is an IT strategy consulting company. The team offers IT strategy consulting and Business Consulting, and the company is located in Toronto, Canada and Karachi, Pakistan.
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$1,000+$100 - $149 / hr2 - 9Vaughan, Canada
Services provided
50% Email Marketing40% Business Consulting10% Customer Service OutsourcingPW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Sales OutsourcingProfcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
Parkcrest Dr
Toronto, Canada M1M2 - 5
+14378370101
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$1,000+< $25 / hr1,000 - 9,999Vancouver, Canada
Services provided
50% Translation15% Call Center Services10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read moreSee All Locations (3)Vancouver, Canada
777 Hornsby Street
Vancouver, Canada V6Z 1S4301 - 400
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Undisclosed< $25 / hr2 - 9Toronto, Canada
Services provided
80% Call Center Services20% Customer Service OutsourcingSmall telephone answering service Mekka Communications Incorporated, is in Toronto, Canada. The team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9Kelowna, Canada
Services provided
14% Sales Outsourcing12% Call Center Services10% Back Office Outsourcing +12 services10% Customer Service Outsourcing10% Recruiting10% Staffing6% Search Engine Optimization5% Branding5% Content Writing Services5% Web Design5% Web Development4% Social Media Marketing2% Content Marketing1% Digital Strategy1% Market ResearchLaunched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsRezolves offers a comprehensive suite of services, including digital marketing, customer support, order processing, and back-office operations optimization. The reviews consistently highlight their professionalism, efficiency, and data-driven approach, which have substantially increased website traffic, improved conversion rates, and enhanced customer satisfaction. Rezolves' holistic service model and effective project management are particularly commended, though some clients suggested areas for improvement such as more proactive suggestions and comprehensive performance reports.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
20% Back Office Outsourcing15% Call Center Services15% Web Design +6 services15% Web Development10% Customer Service Outsourcing10% Sales Outsourcing5% Email Marketing5% Search Engine Optimization5% Social Media MarketingLSM BPO Canada is a midsize Back Office Outsourcing company located in Toronto, Canada. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Langley City, Canada
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingPersonal Touch, a Back Office Outsourcing company, was launched in 1982. The agency offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
42% Customer Service Outsourcing33% Back Office Outsourcing25% Call Center ServicesInnovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Calgary, Canada
Services provided
50% Call Center Services35% Back Office Outsourcing15% Customer Service OutsourcingBig Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Fredericton, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center company BaseTend Inc., is located in Fredericton, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Customer Service OutsourcingViiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Toronto, Canada
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 18 projectsAnswerForce is a comprehensive answering service provider offering 24/7 call management, personalized scripting, and CRM integration solutions. Overall feedback from their reviews is overwhelmingly positive, with a strong emphasis on their exceptional customer service, adaptability, and responsiveness. Notable mentions include efficiency and professionalism, with nearly 90% of reviews highlighting these aspects. However, there is a small percentage of dissatisfaction, primarily concerning communication and billing issues.
Reviews mention Adaptable
Overall sentiment regarding AnswerForce's adaptability is highly positive. Clients appreciate their ability to seamlessly integrate with existing systems, as highlighted by a Tutordoctor representative who noted, "They can adapt to our CRM." Additionally, the flexibility in adjusting scripts in real-time and proactive communication during challenges like COVID-19 further exemplifies their responsive nature. One client emphasized, "Their fluidity and adaptability are great," underscoring a consistent capability to meet diverse client needs.-
Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. Their fluidity and adaptability are great. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.
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Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
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San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)See All Locations (2)Toronto, Canada
99 Yorkville Avenue
Toronto, Canada M5R 1C176 - 100
800 858 1426
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UndisclosedUndisclosed2 - 9Winnipeg, Canada
Services provided
55% Customer Service Outsourcing25% Translation20% Sales OutsourcingCantalk is a Customer Service Outsourcing company. Their small team is based in Winnipeg, Canada. Their services include Customer Service Outsourcing and Translation.
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$10,000+Undisclosed250 - 999Toronto, Canada
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Toronto, Canada
5775 Yonge Street Suite 522 North York
Toronto, Canada M2M 4J1781.663.0700
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$1,000+Undisclosed50 - 249Rothesay, Canada
Services provided
46% Customer Service Outsourcing23% Back Office Outsourcing20% Call Center Services +1 service11% Sales OutsourcingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Rothesay, Canada
153 Hampton Road Suite 3
Rothesay, Canada E2E 2P221 - 30
908-263-7758
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UndisclosedUndisclosed2 - 9Bridgewater, Canada
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% TranscriptionScotia Business Centre Limited is a small Bridgewater, Canada-based telephone answering service. The team focuses on Call Center Services and Transcription.
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$1,000+$50 - $99 / hrFreelancerVancouver, Canada
Services provided
40% Corporate Training & Coaching30% Business Consulting20% Customer Service Outsourcing +1 service10% Financial ConsultingMacColla Consulting is a Corporate Training & Coaching company. They focus on Corporate Training & Coaching and Business Consulting and were launched in 2020.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
40% Back Office Outsourcing30% Call Center Services10% Customer Service Outsourcing +2 services10% IT Managed Services10% Web DesignVirtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
20% Pay Per Click20% Search Engine Optimization15% Content Marketing +4 services15% Social Media Marketing10% Customer Service Outsourcing10% Email Marketing10% Web DesignBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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See All Locations (9)Oakville, Canada
1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E310 - 15
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$1,000+< $25 / hr10 - 49Vaughan, Canada
Services provided
5% Advertising5% Application Management & Support5% Back Office Outsourcing +17 services5% Branding5% Call Center Services5% Content Marketing5% Customer Service Outsourcing5% Digital Strategy5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Outsourcing5% IT Managed Services5% Market Research5% Other Digital Marketing5% Other Marketing5% Pay Per Click5% Recruiting5% Recruitment Process Outsourcing5% Search Engine Optimization5% TranscriptionLaunched in 2015, Call Box BPO is a small call center. Their team provides Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Saint John, Canada
Services provided
11% IT Managed Services9% UX/UI Design8% API Development +9 services8% Application Management & Support8% Back Office Outsourcing8% Call Center Services8% Cloud Consulting & SI8% Customer Service Outsourcing8% Cybersecurity8% IT Staff Augmentation8% IT Strategy Consulting8% Unified Communications Consulting & SIInnovatia Technical Services Inc. Is a Saint John, Canada-based IT managed services company. Established in 2009, the team offers IT managed services and UX/UI Design.
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$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
45% Back Office Outsourcing25% HR Consulting10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5 -
UndisclosedUndisclosed1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services15% IT Managed Services10% Branding +13 services5% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Montréal, Canada
560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2
Montréal, Canada H9C 2H210 - 15
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Montréal, Canada
880 Rue Roy Est
Montréal, Canada H2L 1E62 - 5
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List of the Top 15 Canada Inbound Call Centers Services
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$1,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
33.9/40.018.6/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
285% Inbound Voice Services -
$5,000+$50 - $99 / hr250 - 999Denver, CO
Ability to deliver
33.9/40.016.6/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
220% Inbound Voice Services -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
182% Inbound Voice Services -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
190% Inbound Voice Services -
$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
33.7/40.017.2/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.6/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
155% Inbound Voice Services -
$50,000+$150 - $199 / hr50 - 249Edmonton, Canada
Ability to deliver
26.1/40.016.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
105% Inbound Voice Services -
$1,000+< $25 / hr50 - 249St. John's, Canada
Ability to deliver
24.3/40.015.6/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
300% Inbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.6/40.014.4/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
40% Inbound Voice Services60% Other -
$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
25/40.016.2/20 Reviews2.1/10 Clients & Experience6.7/10 Market PresenceService focus
45% Inbound Voice Services55% Other -
$1,000+< $25 / hr250 - 999Vancouver, Canada
Ability to deliver
21.1/40.014.6/20 Reviews1.2/10 Clients & Experience5.3/10 Market PresenceService focus
220% Inbound Voice Services -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
60% Inbound Voice Services40% Other -
$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
150% Inbound Voice Services -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
19.7/40.013/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
125% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Surrey, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
120% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
8.5/40.00/20 Reviews2.3/10 Clients & Experience6.1/10 Market PresenceService focus
165% Inbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Ability to deliver
7.1/40.00/20 Reviews1.6/10 Clients & Experience5.5/10 Market PresenceService focus
137% Inbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% Inbound Voice Services70% Other -
$1,000+$150 - $199 / hr50 - 249Markham, Canada
Ability to deliver
8.7/40.00/20 Reviews2.9/10 Clients & Experience5.8/10 Market PresenceService focus
90% Inbound Voice Services10% Other -
$1,000+< $25 / hr50 - 249Vaughan, Canada
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
200% Inbound Voice Services -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
275% Inbound Voice Services -
$1,000+< $25 / hr250 - 999Vaughan, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
110% Inbound Voice Services -
$1,000+< $25 / hr10,000+Winnipeg, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
167% Inbound Voice Services -
UndisclosedUndisclosed50 - 249Terrebonne, Canada
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
150% Inbound Voice Services -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
145% Inbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
240% Inbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
200% Inbound Voice Services
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