What services do inbound call center providers offer?

Some of the typical offerings that inbound call center providers offer include: Customer service & troubleshooting Order entry and payment processing Technical support (Tier 1 & Tier 2) Product recalls and warranty management Appointment scheduling and reservations Help-desk ticketing and escalation Multilingual and after-hours support Cross-sell and up-sell programs Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement.

How much does it cost to hire an inbound call center firm?

Pricing models vary, but here some examples: Per-minute: $0.70–$1.25 per minute of agent talk time Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees.

How do I choose the right inbound call center provider?

Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on: Proven experience in your industry Average speed of answer (ASA) and first-call resolution (FCR) rates Quality-assurance processes and agent training programs Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable) Transparent pricing and contract flexibility Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing.

What are red flags to watch for in an inbound call center company?

Here are some examples of red flags you should watch for, be cautious if a provider: Guarantees unrealistically high service levels without data Lacks recorded sample calls or QA documentation Is vague about data security or compliance standards Provides inconsistent or delayed reporting Charges hidden fees for basic services like script updates or report access Transparency and measurable KPIs should be non-negotiable.

What questions should I ask before hiring an inbound call center provider?

To help you with your hiring process, here are some of the questions you can ask: How do you recruit, train, and retain agents for my account? Which technologies and CRMs do you integrate with natively? What are your average ASA, FCR, and abandonment rates? Can you provide references or case studies in my industry? How is pricing structured, and what additional fees could arise? What data security and compliance certifications do you hold? How often will I receive performance reports, and in what format? Who will be my main point of contact, and how is issue escalation handled?

Home Inbound Voice Services

Top Inbound Call Center Services

Q: What does an inbound call center company do?

An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time.

Q: What’s the difference between inbound and outbound call center services?

Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case.

Q: What industries benefit most from inbound call center support?

E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.

An inbound call center agency can be the difference between a frustrated caller and a lifelong customer. From 24/7 order processing to technical support, these specialists handle every interaction that comes to your business, protecting your brand and boosting retention. Clutch helps you connect with the most trusted inbound call center providers worldwide. Every listing is backed by in-depth client interviews, transparent ratings, and detailed service data, so you can hire with confidence. Use the filters on this page to sort by budget, location, industry focus, languages supported, and more.

Looking for regional partners? Explore inbound call center providers in the US, inbound call center firms in the UK, or inbound call center companies in Canada to start a localized search.

Need an outbound call center partner instead? Browse here: Top Outbound Call Centers

Ratings Updated: September 9, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.

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Reviews mention Great team
Clients consistently praise Answering Legal for their outstanding team, highlighting their professionalism and effective communication. One client noted the team's ability to accurately record information and promptly relay it, enhancing client service. Another emphasized the seamless integration of their services, allowing for 24/7 availability, which significantly contributes to business growth. Overall, the sentiment reflects high satisfaction with the team's performance, reliability, and dedication to client needs.

Voice Services for Criminal Defense Practice

5.0 Aug 6, 2020

Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. Their team tells us who calls, asks them what it’s about, and takes down their contact information.
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Inbound Call Answering for Law Firm

5.0 Feb 18, 2020

Their support staff is really good. They’re easy to communicate with and meet deadlines when we have them. Listen to Rob (President, Answering Legal) and the team. They care and want to help you.
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Answering Service for Criminal Defense Law Firm

5.0 Feb 13, 2020

Clients don’t realize that they’re an answering service. So, it provides continuity and credibility to our firm. They seem engaged and invested in our business. Unlike the last answering service we used, we’ve had no complaints.
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Industry Experience

Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.
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Evoice

4.5 27 reviews

Undisclosed

Undisclosed

250 - 999

Services provided

55% Call Center Services

25% Customer Service Outsourcing

20% Transcription

Evoice is a customer service company specializing in answering services and call management. Feedback from reviews indicates high satisfaction, with 100% of reviewers praising the service’s reliability and cost-effectiveness. Clients consistently note their ease of communication and the significant time and cost savings, with one client reporting a monthly savings of 35 hours and over $200.

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Reviews mention Trustworthy
Clients regard Evoice as a trustworthy service provider, highlighting their dedication and customer-oriented approach. One client noted that Evoice's services saved them $25,000 monthly, allowing them to focus on their core business. The positive feedback emphasizes their reliability in handling customer calls and complaints, further reinforcing the sentiment of trustworthiness. Overall, the feedback reflects a strong confidence in Evoice's capability to deliver effective and efficient inbound services.

Customer Support and Order Processing for Education Company

5.0 Nov 2, 2017

They are trustworthy, dedicated, and customer oriented.
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Industry Experience

Evoice has garnered positive feedback across various industries, including Gaming, Education, Financial Services, Utilities, and Retail. Clients consistently praise their reliability, customer service, and time-saving capabilities. In Education and Gaming, they are noted for efficiently handling high volumes of inbound calls. The overall sentiment is favorable, emphasizing Evoice's expertise in enhancing customer service experiences and providing tailored solutions that align with diverse industry needs.
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Other industries Gaming Utilities Education Financial services Telecommunications Automotive Real estate Arts, entertainment & music Advertising & marketing Manufacturing Hospitality & leisure Retail Healthcare

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Average Project Cost Breakdown

Less than $10,000 (24) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Evoice is generally perceived as providing excellent value for money, with clients highlighting attractive pricing structures tailored to their needs. One client noted they saved approximately $200 monthly while another reported savings of $25,000 per month, indicating significant financial benefits. Pricing plans ranging from $12.99 to $79.99 were considered adequate for various requirements. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Evoice's services.
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Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)

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Significo

5.0 6 reviews

$1,000+

$25 - $49 / hr

50 - 249

Zagreb, Croatia

Services provided

40% CRM Consulting and SI

40% Call Center Services

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a customer service outsourcing company known for its expertise in enhancing customer satisfaction and loyalty programs. Reviews highlight their reliability and efficiency, with 100% of clients mentioning timely project delivery and responsiveness. Approximately 67% of reviewers emphasize their alignment with client values and appreciation for their passion and expertise in service delivery.

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Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.

Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

40% Back Office Outsourcing

25% Call Center Services

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Dedicated
The feedback regarding Intellink highlights their dedication to project success, as evidenced by their commitment to delivering on promises and providing attentive service. A client noted their eagerness for new projects and effective communication through a dedicated project manager, which facilitated smooth collaboration. Overall, the sentiment is positive, with clients appreciating their dedication despite being a young company, suggesting a strong potential for growth and reliability in delivering quality results.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

They delivered what they promised. Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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RemoteReps

4.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Encinitas, CA

Services provided

25% Call Center Services

25% Mobile App Development

20% Custom Software Development +3 services

10% AR/VR Development

10% Sales Outsourcing

10% Web Design

RemoteReps, also known as CC Capital Group, is a company specializing in outsourced B2B appointment setting and sales calls. Analyzing their reviews reveals a mixed reception: 67% of feedback is positive, highlighting their effective communication and strong candidate quality, while 33% indicates dissatisfaction due to misalignment with certain B2B sales expectations. Overall, they are praised for professionalism but advised to enhance transparency in their sales process.

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Reviews mention Helpful
Clients have expressed high satisfaction with RemoteReps, noting their effectiveness in meeting performance metrics and the ease of communication. One client highlighted the team's responsiveness and helpfulness, stating, 'Their team is fantastic... extremely helpful so everything is smooth and easy.' Another emphasized the quality of personnel, saying, 'Everyone they’ve given us has great phone skills.' Overall, feedback reflects a positive sentiment, encouraging potential customers to engage with the firm.

Cold Calling for Mental Health Group's Sales Team

5.0 Jul 25, 2019

CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. We mostly use phone calls and email.
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Industry Experience

RemoteReps has demonstrated strong expertise in various sectors, notably in mental health, financial services, and business services. In the mental health sector, they excelled in efficient training and appointment setting, receiving positive feedback for their communication and reporting tools. Their work in the business services industry resulted in significant appointment increases, showcasing their effectiveness. However, their experience in financial services revealed challenges in B2B sales tactics, indicating a need for clearer expertise in that area. Overall, they are best suited for clients in mental health and business services.
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Business services Other industries Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Overall, client feedback regarding RemoteReps' pricing and value for money is mixed. One client praised their reasonable pricing and effective service, noting a significant increase in appointments and profitability, stating, "CC Capital Group has remained the most profitable and easy-to-use campaign we've run to date." Conversely, another client expressed dissatisfaction, highlighting a lack of professionalism and transparency, ultimately leading to project cancellation. This indicates variability in client experiences concerning cost-effectiveness and service quality.
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Los Gatos, California (1) San Diego, California (1) San Francisco, California (1)

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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Industry Experience

Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

25% Back Office Outsourcing

25% Call Center Services

20% Customer Service Outsourcing +2 services

20% Sales Outsourcing

10% Transcription

MattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.

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Reviews mention Puts the customer first
MattsenKumar LLC consistently prioritizes customer needs, as evidenced by their dedication and effective communication. A client from Effizent Seele Pvt. Ltd. noted their impressive ability to fulfill promises and maintain weekly management calls, ensuring alignment. This commitment has led to significant growth in sales numbers. Overall, the sentiment reflects strong satisfaction with their customer-first approach, although there is room for improvement in sales agent performance.

Sales Support for Call Center Expansion

4.5 Oct 31, 2019

Very effective communication. every week we have management call and almost every day we talk to team other so we all are on the same page. Their dedication and ability to always fulfill their promises are impressive.
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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Cleverly

4.3 85 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation company specializing in LinkedIn and cold email outreach to drive growth and secure leads for various businesses. Reviews highlight mixed experiences, with approximately 50% of clients mentioning positive outcomes such as increased leads and effective strategies, while the remaining feedback expresses dissatisfaction with performance and communication, citing unmet promises and ineffective lead generation.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Cleverly indicate mixed experiences among clients. One reviewer reported dissatisfaction, noting a lack of qualified leads and slow project initiation, while suggesting they could improve by offering refunds for unmet expectations. Conversely, another client praised Cleverly for efficiently increasing lead counts by 30% and LinkedIn engagement by 60%, highlighting their effective support and project management. Overall, sentiment varies, with some clients expressing disappointment and others appreciating the results achieved.
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Industry Experience

Cleverly has garnered industry feedback primarily from the advertising & marketing, business services, and other sectors. Positive reviews from clients in advertising & marketing highlight effective lead generation and excellent customer support, while business services clients emphasize the provider's ability to enhance outreach and engagement. However, some clients noted inconsistencies in lead quality and delivery speed. Overall, Cleverly is well-suited for businesses seeking lead generation through LinkedIn, particularly in advertising, marketing, and business-related industries.
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IT Services Information technology Research Construction Consulting Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Software Advertising & marketing Design Other industries Human Resources Business services

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More responsive than most other service providers

Cleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (64) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)

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Gabtech Global LLC

4.8 3 reviews

Undisclosed

< $25 / hr

50 - 249

Peoria, AZ

Services provided

40% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

15% Staffing

Gabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.

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Reviews mention Exceptional results
Clients express exceptional satisfaction with Gabtech Global LLC, highlighting improved outcomes at reduced costs in employee recruiting and bookkeeping. One client emphasized the friendly and supportive nature of the team, noting their responsiveness and adaptability to business needs. The effective collaboration and positive engagement style of Gabtech's personnel have consistently impressed clients, contributing to overall project success without significant areas for improvement identified.

Recruitment & Bookkeeping Services for Home Care Agency

4.5 Oct 5, 2022

Both roles have resulted in improved results at reduced costs compared to results accomplished by previous employees. Staff has been friendly, supportive, inquisitive, and results-oriented.
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Industry Experience

Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
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IT Services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.
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Invensis Inc

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Lewisville, TX

Services provided

30% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing

15% Custom Software Development +4 services

10% Application Testing

10% Call Center Services

10% Cybersecurity

10% Mobile App Development

Invensis Inc is a company that specializes in inbound and back-office services, including data entry, image processing, and compliance support. They receive overwhelmingly positive feedback, with 100% of reviews highlighting their efficiency, exceptional customer service, and cost-effectiveness. Clients experience substantial time savings and improved operational efficiencies, with 37% efficiency gains reported by some reviewers.

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Reviews mention Timely
Client feedback on Invensis Inc highlights a strong sentiment regarding their timeliness. One client noted that the company delivers work 'accurate and on time,' with a turnaround described as 'surprisingly fast.' The efficiency and speed of service were emphasized, with the client rating their experience a perfect 10/10. Overall, Invensis is recognized for their commitment to timely service delivery, ensuring client requirements are consistently met.

Order Processing & Answering Services for Marketing Firm

4.5 Nov 2, 2017

The service provider is noted for their customer service, efficiency, and time management. This has been a significant factor in improving our overall efficiency by 37%, saving us thousands. Their ability to manage time effectively has been a key strength in our collaboration.
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IT Branch Data Entry & Cleansing

4.5 Aug 18, 2017

Great service and on-time delivery. Accurate data work and completed on time. Work done was accurate and we got the output data as promised - as per our time requirements.
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Industry Experience

Invensis Inc has demonstrated expertise across various industries, including Advertising & Marketing, Hospitality & Leisure, Legal, and IT Services. In the Advertising sector, they excel in customer service and efficiency, yielding significant cost savings. Their work in Hospitality focuses on compliance and back office support, contributing to sustained growth. In the Legal field, they efficiently handle data entry and legal processes, while their IT Services emphasize innovation and data management accuracy. Overall, clients report high satisfaction and significant operational improvements in all sectors.
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Advertising & marketing Hospitality & leisure Legal IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Invensis Inc as providing excellent value for money, citing reasonable pricing structures that align with industry standards. One client noted, "the pricing structure is very reasonable, much like other companies," while another mentioned saving approximately $1,500 monthly. Overall, the sentiment is positive, with clients highlighting significant time and cost savings, improved efficiency, and high-quality service, justifying their investment in Invensis's services.
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Silver Spring, Maryland (1) New York City, New York (1) Alliance, Ohio (1) Clinton, Missouri (1)

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CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing

CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

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Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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Lunas Consulting

5.0 28 reviews

$1,000+

Undisclosed

10 - 49

Services provided

50% Sales Outsourcing

30% Business Consulting

20% Call Center Services

Lunas Consulting is a lead generation and business consulting firm that excels in creating tailored outbound strategies and optimizing digital marketing efforts. Clients consistently praise their data-driven approach, with 100% positive feedback highlighting their ability to adapt strategies to fit unique industry needs. Approximately 40% of reviews commend their expertise in integrating data analysis and refining strategies based on performance metrics.

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Reviews mention Great team
Clients consistently commend Lunas Consulting for their exceptional team, highlighting their outstanding preparedness and support. One client noted, 'The people...everyone has been outstanding to work with and very prepared.' Additionally, they praised the company's ability to deliver on promises and provide effective training for their SDRs, emphasizing a strong alignment in values and culture. Overall, the sentiment reflects a high level of satisfaction with the team's performance and collaboration.

Sales Outsourcing for Capital Loans Marketplace

5.0 Aug 27, 2024

Lunas Consulting has been amazing with delivering on their promises, and setting us up for success. The people. From the ownership group, to the managers, to the individuals assigned to our project-- everyone has been outstanding to work with and very prepared.
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Industry Experience

Lunas Consulting has demonstrated expertise across various industries, including financial services, IT, software, and retail. Clients noted their strengths in lead generation, sales process optimization, and tailored marketing strategies. Overall sentiment is highly positive, with businesses reporting measurable improvements in conversions and engagement. Companies in fintech and software sectors particularly appreciated Lunas' data-driven approach and ability to adapt strategies to specific operational challenges, suggesting a strong fit for projects demanding nuanced, industry-specific insights.
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Social Networking Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Lunas Consulting has received consistent praise for offering good value for money, with clients frequently highlighting that their pricing aligns well with project budgets. Multiple reviews noted that the company's services delivered significant improvements in lead generation and conversion rates, often exceeding expectations. A client remarked on Lunas' 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall sentiment indicates that clients feel they receive substantial returns on their investments.
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United States (11) Canada (2) England (2) Netherlands (1)

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Taskforce BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Knoxville, TN

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Taskforce BPO is a comprehensive business process outsourcing company specializing in telemarketing, data management, and outbound sales services. The overall feedback is highly positive, with clients appreciating their efficiency, cost-saving benefits, and excellent customer service, contributing to a reduction in monthly costs by approximately 30%. A minority of reviewers, around 10%, suggest minor improvements in transparency regarding costs.

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Reviews mention Reasonable pricing
Clients have expressed satisfaction with Taskforce BPO's reasonable pricing, noting that their billing aligns well with expectations. One client highlighted a monthly savings of $800, attributing this to the competitive rates offered by Taskforce BPO. Additionally, they emphasized the company's pricing as a strength, indicating that it surpasses that of other vendors. Overall, the sentiment towards their pricing structure is positive, reinforcing the value clients perceive in their services.

Business Processes Support for Business Firm

5.0 Nov 2, 2017

The service provider's strengths include great customer service and price. This indicates that they offer reasonable pricing compared to other vendors.
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Industry Experience

Taskforce BPO has garnered positive feedback across various sectors, particularly in Retail and Utilities. Clients noted significant cost reductions and time savings, with Retail clients experiencing a 30% cost decrease and Utilities appreciating timely project management and respectfulness towards customers. The overall sentiment reflects strong expertise in outbound services, customer service, and project completion efficiency, making Taskforce BPO a suitable partner for businesses in need of outsourcing solutions in these industries.
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Retail Other Industry Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Taskforce BPO is praised for its competitive pricing and significant value for money, with clients reporting cost savings of $4,500 to $8,000 per month. One client noted a 30% reduction in overall costs within eight months, exceeding expectations. Additionally, their services are described as cost-effective, allowing clients to reallocate resources effectively. Overall sentiment reflects satisfaction with the pricing structure, although some clients suggested a desire for more transparency regarding costs.
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Perrysburg, Ohio (1) West Monroe, Louisiana (1) Flushing, Ohio (1)

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Voice Link of Columbus, Inc.

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Columbus, GA

Services provided

100% Call Center Services

Voice Link of Columbus, Inc. is a call center service provider specializing in handling after-hours calls and providing remote call center services for healthcare companies. Reviews indicate a high level of satisfaction, with 100% of feedback being positive about their customer service, advanced technology platform, and responsiveness to changes. Clients highlight their accuracy and competitive pricing as notable strengths.

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Reviews mention Exceeds expectations
Voice Link of Columbus, Inc. consistently exceeds client expectations, as noted by a healthcare executive who praised their outstanding customer service and timely delivery of reports. The client expressed complete satisfaction, highlighting that the team often delivers ahead of schedule and maintains a commitment to using current technology. Overall, the sentiment reflects a strong endorsement of the company's ability to meet and surpass the needs of their clients.

Call Center Services for Healthcare Company

5.0 Apr 7, 2022

We’re 100% satisfied with their work, and they exceed our expectations. Every time we ask them for reports or other tasks, they deliver even before we expect. Their customer service is outstanding.
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Industry Experience

Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.
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Squeeze

5.0 1 review

$25,000+

Undisclosed

250 - 999

Orem, UT

Services provided

45% Call Center Services

36% Sales Outsourcing

19% Customer Service Outsourcing

Squeeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.

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Industry Experience

Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.
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Davinci Virtual Office Solutions

4.5 20 reviews

Undisclosed

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Call Center Services

Davinci Virtual Office Solutions is a provider of virtual office and receptionist services, offering solutions such as phone answering, mail forwarding, and business address services. Based on their reviews, approximately 88% of the feedback is positive, highlighting their excellent customer service, impressive responsiveness, and the value of their services. However, about 12% of reviews report dissatisfaction, particularly related to communication and mail forwarding issues. Most clients appreciate their ability to efficiently support diverse business needs without requiring physical office space.

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Reviews mention Great team
Clients consistently praise Davinci Virtual Office Solutions for their exceptional team and effective communication. One client noted their outstanding customer service and how the team has significantly enhanced their internal communication and teamwork. Another highlighted the company's ability to deliver quality work, stating, 'They're great' with 'no complaints.' Overall, the sentiment reflects strong satisfaction with the team's expertise and support, emphasizing their positive impact on clients' operations.

Data and Document Storage Solutions for IT Organization

5.0 Nov 2, 2017

Their customer service is outstanding. Their techs know exactly what they're doing and they train you perfectly. They're great. I don't have too many complaints because they're a great company.
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Industry Experience

Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
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Advertising & marketing Healthcare Real estate IT Services Nonprofit Media Financial services Manufacturing Business services Information technology Energy & natural resources Other Industry Government

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (3) $200,000 to $999,999 (2) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.
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Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)

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MoreMeetings.com

5.0 7 reviews

$25,000+

$25 - $49 / hr

10 - 49

Gulf Breeze, FL

Services provided

60% Sales Outsourcing

40% Call Center Services

MoreMeetings.com is a professional lead generation and appointment-setting company that consistently delivers high-quality results, as evidenced by their ability to meet and often exceed client expectations. Across several reviews, they are praised for their professionalism, efficiency, and effective communication strategies, with 100% of reviewers noting their impressive ability to generate qualified leads and improve sales processes. Their commitment to client satisfaction and adaptability has established them as a trusted partner in enhancing sales efficiency.

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Industry Experience

MoreMeetings.com demonstrates significant expertise in the IT Services and Software industries, receiving consistent praise for their lead generation and appointment-setting capabilities. Clients from companies like Fujitsu and SMART IT Service Inc. reported increased sales cycles, improved client engagement, and substantial revenue growth. Overall sentiment is highly positive, highlighting strengths in professionalism, responsiveness, and effective communication. Organizations seeking to enhance their sales processes in these sectors would find MoreMeetings.com a valuable partner.
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IT Services Information technology Software

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Average Project Cost Breakdown

$200,000 to $999,999 (5)

What Clients Have Said
Clients consistently highlighted MoreMeetings.com as offering good value for money, with competitive pricing that fit their budgets. For instance, a CMO noted the company's pricing model allowed for predictability and performance-based costs, ensuring high-quality meetings. Another client emphasized the alignment of company values and exceptional service as key reasons for their selection, reinforcing the overall sentiment that MoreMeetings.com delivers substantial value relative to its costs.
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United States (4) Spain (1)

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Flatworld Solutions

4.7 23 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

30% Custom Software Development

10% AI Consulting +3 services

10% AI Development

10% AR/VR Development

10% Web Design

Flatworld Solutions is a versatile business process outsourcing company offering services such as Power BI reporting, website development, application administration, and call center operations. They consistently receive high praise for their professional communication, timeliness, and commitment, with 90% of reviewers highlighting their impressive project management and expertise. Some areas for improvement include better testing and pricing adjustments.

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Reviews mention Great team
Clients consistently commend Flatworld Solutions for their exceptional team, highlighting their professionalism and communication skills. One client noted, 'their management team is very responsive and professional,' while another praised the agents for being 'more well-versed in English' compared to previous providers. Overall, the sentiment reflects satisfaction with the team's performance and adaptability, although there is a desire for a quicker hiring process to enhance team efficiency.

Call Center & Administrative Work for Insurance Agency

5.0 Sep 21, 2022

We're not getting any negative feedback from our customers, and my whole staff thinks the Flatworld Solutions team is great. They're very smart people — every department that I've moved into their location has been a success.
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Industry Experience

Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors.
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Education Other industries Business services Advertising & marketing Legal Financial services Real estate Information technology Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.
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United States (16) Australia (1) Canada (1) Hong Kong (1) England (1)

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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Anserve Inc. is a call center service provider specializing in on-call and after-hours support, catering to diverse industries such as healthcare and home services. With a 100% positive feedback rate, clients commend Anserve Inc. for their professionalism, responsiveness, and ability to effectively manage call center operations, ensuring seamless communication and cost-effective solutions. Their exceptional project management and customer service are consistently highlighted across reviews.

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Reviews mention Experienced
Clients have expressed a high level of satisfaction with Anserve Inc.'s services, highlighting their professionalism and technological proficiency. One client noted their calm demeanor during emergency calls, which is crucial in the medical field. Additionally, they appreciate Anserve's ability to adapt to their needs, stating that the company has consistently provided excellent service for nearly 20 years. Overall, the sentiment reflects trust and confidence in Anserve's capabilities and commitment to client satisfaction.

Call Center Services for Medical Practice Company

5.0 Mar 3, 2021

For the time that we’ve been with Anserve, they’ve always been ahead of the curve and have computer programs and technologies that are up to date. We’ve been happy ever since we collaborated with them. The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them.
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Call Center Services for Medical Practice Company

5.0 Mar 3, 2021

Anserve has the experience and technology to make your project a success. Tell them what you need and they will tailor a program to meet your needs.
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Industry Experience

Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
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Medical Healthcare Other Industry Real estate Financial services Consumer Products Energy & natural resources Home Services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.
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New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

15% Call Center Services

OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

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Reviews mention Hard working
Clients consistently highlight OnBrand24's hard-working nature, noting that each team member is very dedicated to their tasks. One client expressed appreciation for the substantial time savings provided, stating that their work allows them to focus on other responsibilities. The sentiment is overwhelmingly positive, with clients feeling supported and relieved by the diligent efforts of OnBrand24, which significantly enhances their operational efficiency.

Customer Service Support and Augmentation for Small Company

5.0 Nov 2, 2017

Each person is very hard working, which is such a good thing.
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Industry Experience

OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions.
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Real estate Other industries Manufacturing Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Oakland Park, FL

Services provided

40% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +1 service

10% Content Moderation Services

Evateck is a customer support outsourcing company that excels in managing client communications and optimizing support processes across various channels such as live chat, email, and social media. Reviewers consistently praise their professionalism, efficiency, and personalized approach, with 100% noting improvements in response times and customer satisfaction, although some suggest enhancing tool access and expanding language services.

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Reviews mention Flexible
Clients have praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving,' highlighting how these qualities contributed to improved customer support strategies. Overall, the sentiment regarding Evateck's flexibility is positive, with clients expressing satisfaction in how the company tailors solutions to fit unique project requirements.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.
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Industry Experience

Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Advertising & marketing Dental Manufacturing IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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United States (2) Bulgaria (1) Poland (1)

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI

15% Custom Software Development +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.

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Reviews mention Knowledgeable
The feedback regarding Abacus Cambridge Partners highlights their technical knowledge and expertise, with one client noting their 'very technically knowledgeable' team. Their ability to adapt to changing requirements and deliver on time has been consistently praised. Clients appreciate their friendly and transparent communication, particularly when discussing feasible solutions. Overall, the sentiment is highly positive, with one client emphasizing that there are no areas for improvement, considering them 'one of our team's best and most technically proficient elements.'

API Development for Telecommunications Company

5.0 Dec 6, 2021

They’re also very technically knowledgeable, which is key for us. In addition to that, their team is also friendly, honest, and transparent when something cannot be done or could be done in a better way.
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

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Industry Experience

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
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Gaming IT Services eCommerce Beauty Software

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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Octopus Tech Solutions

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

Amritsar, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

Octopus Tech Solutions is a dedicated call center service provider known for their telemarketing, lead generation, and inbound-outbound communication expertise. They maintain a strong focus on customer interaction, with 100% of reviews highlighting their responsiveness, dedication, and seamless communication. Clients praise their professionalism and effectiveness, noting a consistent track record of meeting project goals without identified areas for improvement.

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Reviews mention Hard working
Clients consistently praise Octopus Tech Solutions for their hard work and dedication. One client noted that the team was 'dedicated and hardworking,' resulting in a significant number of leads generated. Another client highlighted their team's commitment to meeting needs and their responsiveness to feedback, stating, 'Their team works hard, and they’re dedicated to meeting our needs.' Overall, the sentiment reflects a strong appreciation for the company's diligent efforts and professional approach.

Lead Generation for Real Estate Company

5.0 May 15, 2019

They were dedicated and hardworking.
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Telemarketing and Lead Generation for B2B Marketplace

5.0 Apr 10, 2019

They’ve been open to expanding their work since we completed the pilot project. Their team works hard, and they’re dedicated to meeting our needs. Also, their prices are reasonable.
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Industry Experience

Octopus Tech Solutions has demonstrated expertise in several industries, including Real Estate, Business Services, E-commerce, and Logistics & Supply Chain. Clients commend their lead generation and telemarketing capabilities, highlighting their responsiveness, dedication, and effective communication. Overall, feedback across these sectors is highly positive, indicating that Octopus Tech Solutions is a reliable partner for businesses seeking customer engagement and lead generation services.
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Real estate Business services Agriculture Logistics & Supply Chain

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Octopus Tech Solutions is praised for its reasonable pricing and value for money across multiple client reviews. For instance, a client from Alpha Corp noted their 'reasonable prices' during the vendor selection process, while another from livesauda highlighted their 'reasonable payment structure.' Overall, clients express satisfaction with the cost-effectiveness of the services provided, often remarking on the significant results achieved without exceeding budget constraints.
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Business & Services Solutions

5.0 17 reviews

$1,000+

< $25 / hr

50 - 249

Tunis, Tunisia

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a versatile outsourcing firm specializing in customer support and strategic operational extensions across diverse industries, including cybersecurity, pharmaceuticals, gaming, and AI consulting. With a 100% positive feedback rate, clients consistently praise their cultural alignment, proactive project management, and ability to integrate seamlessly with internal teams, achieving remarkable results such as faster response times and improved client satisfaction.

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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Contactopia is a lead generation and customer support company specializing in call outreach and communication solutions. The reviews highlight their effective project management, quality work, and exceptional communication, resulting in a 100% positive feedback rate. Clients appreciate their affordability, timely updates, and the ability to exceed expectations, with multiple reviewers noting fast and accurate service delivery.

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Reviews mention Efficient
Clients consistently praise Contactopia for their efficiency in delivering results. One client highlighted the 'fast job done with accurate expectation' and noted they exceeded their target by generating $25k instead of the anticipated $15k. Weekly updates and effective communication were also emphasized, with the client appreciating the timely delivery of prospect lists and lead generation efforts. Overall, the sentiment regarding Contactopia's efficiency is highly positive.

Call Center Services for IT Solutions Company

5.0 Jul 8, 2021

The fast job done with accurate expectation. And communication system is the key of this company. We were weekly delivered a list with person phone numbers and they were call through skype/VOIP to the targeted person and generate leads from cold call.
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Industry Experience

Contactopia has received positive feedback across various industries including IT Services, Telecommunications, and Business Services. In IT Services, they excelled in lead generation, significantly exceeding client expectations. The Telecommunications sector praised their effective data management and client acquisition strategies. In Business Services, their affordable and feature-rich solutions were well-received. Overall, the sentiment is highly favorable, indicating Contactopia's expertise in driving client success and satisfaction across these diverse sectors.
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IT Services Telecommunications Business services

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Contactopia for their affordable pricing and high-quality services, often highlighting the exceptional value for money. One client noted that they chose Contactopia for their 'affordable price and quality work,' leading to successful client engagements. Another emphasized that Contactopia provided 'one of the most affordable options' with extensive features. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients expressing satisfaction and appreciation for the return on investment.
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Bangladesh (1) Kazakhstan (1) Wales (1)

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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% PEO/Employee Leasing

15% Staffing

10% Back Office Outsourcing +6 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services.
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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +2 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

Satellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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More responsive than most other service providers

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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BOTTLENECK DISTANT ASSISTANTS

5.0 5 reviews

$5,000+

< $25 / hr

10 - 49

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

BOTTLENECK DISTANT ASSISTANTS is a virtual assistant company that specializes in providing skilled virtual support for administrative, project management, and creative tasks. Reviews consistently highlight their effective communication, proactive approach, and thorough onboarding processes. Impressively, 100% of reviewers express satisfaction with no areas for improvement mentioned, and several commend the company for its excellent employee treatment and industry leadership.

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Industry Experience

Bottleneck Virtual Assistants has received strong feedback across various sectors, particularly in Advertising & Marketing, Business Services, Real Estate, and other industries. Their expertise in managing virtual assistants has proven beneficial for clients seeking administrative support, project management, and specialized tasks. Clients commend their proactive communication, effective onboarding, and quality of service, indicating a positive sentiment in Advertising & Marketing and Business Services, while also showing adaptability in Real Estate. Overall, they are well-suited for businesses looking for professional and reliable virtual assistance.
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Real estate Other Industry Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Bottleneck Virtual Assistants' cost-effectiveness and value for money. One client noted a return on investment after spending approximately $82,000, highlighting the seamless integration of virtual assistants into their team. Another client, who invested around $22,000, praised the significant improvement in their quality of life due to effective delegation. Overall, the sentiment reflects that clients find the services offered to be highly valuable and worth the investment.
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Fort Worth, Texas (1) Davenport, Iowa (1) Kalamazoo, Michigan (1) Queensbury, New York (1) Phoenix, Arizona (1)

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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3 services

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

LawyerLine™ serves as an answering service provider, primarily catering to law firms by managing call schedules and client intakes. Across the reviews, 100% of clients emphasize their exceptional communication and timely service delivery, with frequent mentions of responsiveness and value for money. Clients uniformly appreciate LawyerLine's ability to adapt to their specific needs, contributing significantly to business growth.

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Reviews mention Helpful
Clients have expressed high satisfaction with LawyerLine™, highlighting their 24/7 receptionist service as a significant asset for improving customer engagement and securing new clients. One client noted, "They are always friendly and helpful," while another emphasized the seamless integration into their operations. Despite a few early message conveyance issues, overall feedback reflects a positive sentiment, with clients appreciating the responsiveness and effectiveness of the service in enhancing their competitive edge.

Ongoing Call Center Services for Law Firm

5.0 Oct 6, 2021

We have been able to secure more clients in a more timely manner without having to hire someone in house. This is huge for us as our physical office space is small. Having someone available to field calls 24/7 puts us ahead of our competitors as we are more available to the potential clients. How quickly they were able to take over our call volume and seamlessly integrate themselves into our daily business activities. The customer service is always happy and quick to help. We had a few instances with messages not being properly conveyed, but that was very early on and was quickly addressed.
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Industry Experience

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Legal

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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Solvo Global

5.0 7 reviews

$50,000+

< $25 / hr

1,000 - 9,999

Medellín, Colombia

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global specializes in providing outsourced staffing solutions, including HR, IT, administrative support, and call center services. The overall feedback from their Clutch.co reviews is overwhelmingly positive, with clients praising their professionalism, flexibility, and cost-effectiveness. Approximately 100% of reviewers highlighted their high-quality talent pool and seamless integration with clients' existing processes, contributing significantly to client success and growth.

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Reviews mention Dedicated
Clients consistently highlight Solvo Global's dedication to their projects, noting their ability to quickly adapt and execute high-quality solutions. One client emphasized their impressive execution, stating, 'Overall, their quality, flexibility, and dedication is key.' Additionally, the long-term partnership since 2015 reflects their commitment to client success, with significant cost savings reported. Overall sentiment is overwhelmingly positive, indicating that Solvo is a reliable and dedicated partner.

Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

Overall, their quality, flexibility, and dedication is key. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts, Entertainment, Legal, Information Technology, and Business Services. Clients commend their professionalism, high-quality talent pool, and effective communication. Feedback reveals strong impacts on cost efficiency, scalability, and operational support. The overall sentiment is highly positive, indicating Solvo Global's suitability for clients seeking reliable staffing and operational solutions within these sectors.
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Arts, entertainment & music Other industries Legal Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Solvo Global's exceptional value for money, noting their cost-effectiveness and high-quality service. One CEO mentioned saving approximately $2.1 million annually, directly attributing their success to Solvo's support. Another client praised their reasonable pricing and impressive candidate quality, stating that Solvo's services significantly reduced staffing expenses without compromising service quality. Overall, feedback reflects a strong sentiment of satisfaction regarding the balance of cost and value provided by Solvo Global.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.

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Reviews mention Hard working
Clients consistently highlight BitWide's hard-working nature, emphasizing their commitment to project success. One client noted that the entire team, including the CEO, was engaged and willing to adjust tactics as necessary. Despite initial delays, the client acknowledged that the team is now on track, delivering expected metrics. The feedback suggests a strong sentiment of appreciation for BitWide's dedication and responsiveness in meeting project goals.

Sales Outsourcing for Digital Marketing Company

5.0 Nov 2, 2023

They are trustworthy. Everyone is engaged with this being successful up to and including the CEO. The team is very willing and capable of making edits, adjusting tactics as needed. Easy team to work with.
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Industry Experience

BitWide has demonstrated expertise across multiple industries including business services, advertising & marketing, IT services, and various other sectors. Clients commend their effective lead generation, outreach capabilities, and strong communication skills. Overall sentiment reflects high satisfaction, with particular praise for their ability to adapt strategies and deliver measurable outcomes, especially in increasing meeting rates and generating qualified leads. This positions BitWide as a strong candidate for clients in need of sales outreach and marketing support across diverse sectors.
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Software Consumer Products IT Services Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently praised BitWide for offering good value for cost, with many noting that their pricing fit within budgetary constraints. A President highlighted the company's 'good value for cost,' while a Founder emphasized their 'reasonable pricing.' Overall, the sentiment regarding BitWide's pricing is positive, as clients recognize their affordability relative to the quality of service provided, contributing to successful lead generation and project outcomes.
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Canada (6) India (1) Russia (1) United States (1)

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Northern Lights Technology Development

5.0 6 reviews

$5,000+

$25 - $49 / hr

250 - 999

Services provided

10% Application Management & Support

10% Application Testing

10% Call Center Services +7 services

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

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Reviews mention Exceeds expectations
Clients have consistently praised Northern Lights Technology Development for exceeding expectations in project delivery and management. One client highlighted the company's professional talent team and their ability to provide reliable services, emphasizing the successful development of an efficient hotel management system that significantly improved operational efficiency. The proactive communication and commitment to understanding client needs were particularly noted, with no areas for improvement identified, reflecting a high level of satisfaction.

Hotel Management System Development for Hotel Company

5.0 Apr 22, 2022

Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner. The hotel management system developed by Northern Lights is simple and easy to use.
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Industry Experience

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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Tianjin, China (4) Suzhou, China (1) Beijing, China (1)

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Easybee Answering Services

5.0 10 reviews

Undisclosed

Undisclosed

10 - 49

San Salvador, El Salvador

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Easybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks.

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Reviews mention Personable
Clients have consistently praised Easybee Answering Services for their personable approach and effective communication. One client noted, "It builds a good relationship when a client calls... at least they feel like they spoke to a person," highlighting the value of human interaction. Another emphasized the ease of setup and the personal touch in call handling, stating it significantly improves efficiency. Overall, the sentiment is highly positive, with clients appreciating the service's ability to maintain a personal connection while managing calls.

Answering Service for Construction Company

5.0 Aug 4, 2017

I can't take the call, but at least they feel like they spoke to a person. A person takes the message, and you're going to get the message. That's the good thing about it.
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Industry Experience

Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
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Education Construction Real estate Legal

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services.
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United States (8) Antigua and Barbuda (1) Canada (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Accounting

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a business process outsourcing company that offers a wide range of services, including staffing, HR, and IT support. Across the reviews, 100% of clients appreciate Sourcefit’s alignment with company values and high value for cost. However, some feedback indicates minor delays in recruitment processes and suggests improving proactive communication during peak activity periods. Overall, clients commend Sourcefit for their responsiveness, effective team management, and seamless integration into their operations.

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Industry Experience

Sourcefit has demonstrated strong expertise in the Construction, Financial Services, Medical, and Information Technology industries. Clients praise their responsiveness, effective project management, and ability to meet staffing and operational needs swiftly. In Construction, their support in office establishment and estimating processes was highlighted positively. In Financial Services, they facilitated seamless customer service operations and staffing growth. Additionally, in Medical, their staff showed high productivity in revenue cycle tasks. Overall, Sourcefit is well-suited for clients in these sectors seeking reliable staffing and operational support.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

5% Direct Marketing

5% Social Media Marketing

Ec3 is a boutique call center specializing in lead conversion, customer retention, and sales services. Across their reviews, 100% of clients commend Ec3 for exceeding expectations, timely delivery, and a strong alignment with company values. Notably, 80% of reviewers highlight Ec3’s exceptional problem-solving abilities and their proactive, customer-focused approach, making them a preferred partner for tailored business process outsourcing solutions.

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Reviews mention Great team
The feedback regarding Ec3 highlights their exceptional team dynamics and professionalism. A client noted the team's 'down-to-earth' approach, emphasizing their flexibility and humility, which fostered effective collaboration across distances. The project management was described as structured and responsive, with prompt adjustments to meet client needs. Overall, the sentiment is highly positive, underscoring Ec3's alignment with client values and their commitment to achieving successful outcomes.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The most impressive attribute I found from working with Ec3 was how down-to-earth the entire team was to deal with. With a campaign being coordinated from the other side of the globe, it is vital to work with a flexible and humble group who leave 'egos' at the door and focus on getting the best outcome. I think this is a rare and remarkable attribute that the Ec3 team have engrained right throughout their organisation.
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
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South Africa (3) Andorra (1) Australia (1)

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Unee Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1 service

10% Customer Service Outsourcing

Unee Solutions is a lead generation company known for its tailored services, particularly excelling in niche markets. Reviews indicate 100% positive feedback, highlighting their ability to significantly increase leads and save clients' time. Clients appreciate their innovative approach and problem-solving skills, with no noted areas for improvement.

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Industry Experience

Unee Solutions demonstrates significant expertise in the Hospitality & Leisure sector, particularly in lead generation and client acquisition for new businesses. Clients commend their tailored approach and exceptional work ethic, highlighting their ability to deliver results beyond traditional methods. The overall sentiment reflects strong satisfaction, noting invaluable time savings and an increase in leads. This provider is well-suited for businesses in niche markets seeking customized solutions for growth.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express a strong sentiment regarding Unee Solutions' value for money, noting that while their monthly expenses increased from $1,500 to approximately $2,000, the significant rise in lead generation from 2-4 to 15-20 leads justifies the cost. One client emphasized the invaluable time saved and the tailored approach that distinguishes Unee Solutions from competitors. Overall, feedback highlights satisfaction with pricing structures and the perceived quality of service delivered.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Spokane, WA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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Industry Experience

Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Other industries Arts, entertainment & music Media Hospitality & leisure Financial services Manufacturing Telecommunications Business services IT Services Information technology Healthcare Real estate Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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Innovature BPO: AI-Driven Outsourcing Partner

4.8 5 reviews

$1,000+

< $25 / hr

50 - 249

Thành phố Hồ Chí Minh, Vietnam

Services provided

35% Finance & Accounting Outsourcing (FAO)

25% Customer Service Outsourcing

20% BI & Big Data Consulting & SI +2 services

10% Other Digital Marketing

10% Video Production

Innovature Consulting Company Limited offers services including customer service support, inbound and outbound calls, bookkeeping, tax preparation, financial planning, product photo retouching, and content editing. Reviews consistently highlight their cost-effectiveness, adaptability, high-quality communication, and timely project delivery, making them a reliable partner across various business needs.

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Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.

Content Editing for Global Marketing Services Provider

4.5 Jul 4, 2023

The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
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Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.
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United States (2) Malaysia (1)

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Gold Cross Answering Service

4.9 10 reviews

Undisclosed

Undisclosed

10 - 49

Lake Hallie, WI

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Gold Cross Answering Service is a telecommunications company providing 24/7 answering and dispatching services. Their clients appreciate their reliable and professional service, with over 90% of feedback highlighting effective communication and consistency. Reviewers often praise Gold Cross for their adaptability, prompt problem resolution, and ability to integrate seamlessly with client operations. Clients report significant improvements in customer service and operational efficiency.

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Reviews mention Dedicated
Clients consistently highlight the dedication of Gold Cross Answering Service's team, particularly noting the commitment of their Sales Manager, Kim Wolds, to client satisfaction. Regular communication and a proactive approach to ensuring needs are met have been emphasized, contributing to a seamless workflow. One client remarked on the effectiveness of their afterhours call service, which has resulted in no significant unresolved maintenance issues over five years, showcasing the company's reliability and dedication.

Call Center Services for Real Estate Company

5.0 Feb 5, 2020

Our Sales Manager Kim Wolds dedication to our satisfaction and the follow up she provided to ensure this.
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Industry Experience

Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
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Real estate Consumer Products Nonprofit Automotive Environmental Services Utilities

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients express satisfaction with Gold Cross Answering Service's cost-effectiveness and value for money. One client noted they spent between $5,000–$10,000 over the years with consistent quality service, stating, 'Their services have been satisfactory.' Another praised their ability to adapt quickly, enhancing customer retention and reducing potential damages. Overall, feedback indicates that clients find the pricing reasonable for the level of service provided, emphasizing effective communication and reliability as key strengths.
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Eau Claire, Wisconsin (4) Bolingbrook, Illinois (1) Chicago, Illinois (1) Mansfield, Ohio (1) Milwaukee, Wisconsin (1) Satellite Beach, Florida (1) Hudson, Wisconsin (1)

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Daythree Business Services

4.0 3 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Shah Alam, Malaysia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

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Industry Experience

Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.
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Other Industry Telecommunications Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.
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More responsive than most other service providers

Daythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Triniter BPO

4.2 23 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services

Triniter BPO is a versatile outsourcing firm offering a wide range of services, including virtual assistance, customer support, and app development. Customer feedback is mixed; while 50% of reviews praise their dedication and cost-effectiveness, others, approximately 33%, report dissatisfaction with service delivery and communication issues. Despite some negative experiences, many clients commend their efficiency and transparency.

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Reviews mention Flexible
Triniter BPO has received consistently positive feedback regarding their flexibility. Clients highlighted their ability to adapt to changing needs, such as accommodating increased customer support during peak seasons and seamlessly integrating into existing processes. One client emphasized their 'approachable and flexible' nature, while another noted their readiness to solve issues efficiently. Overall, sentiment surrounding flexibility is overwhelmingly favorable, with clients expressing high satisfaction and confidence in Triniter BPO's responsiveness and adaptability.

BPO for Supply Chain Management Company

5.0 Oct 1, 2020

They’re a professional and reliable company. We find them to be a flexible team that understands our process well, which is the most important part.

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Email Customer Support for Electronics Sales Company

5.0 Sep 25, 2020

They were really approachable, flexible, and added a lot of value to us. Anytime we had changes in policies, they easily adapted.

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Customer Support for Health & Benefits Company

5.0 Aug 18, 2020

Project management is very good. It was very easy to work with them. They’re very good people and are flexible and on time, always ready to solve any issues that arise. We have weekly reviews and other high-level talks once a month. They are always reachable on calls and email and are very professional.
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Industry Experience

Triniter BPO has garnered mixed feedback across various industries, demonstrating notable strengths in customer support, project management, and app development. In the automotive sector, clients praised their effective 24/7 support, while real estate firms benefited from their lead generation services. However, feedback from other industries, such as marketing and consulting, pointed to significant execution failures and poor communication, indicating a lack of reliability. Overall, potential clients in automotive, real estate, and education may find Triniter BPO a suitable partner, whereas those in marketing and other sectors should proceed with caution.
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IT Services Human Resources Telecommunications Consulting Wellness & Fitness Automotive Real estate Advertising & marketing Nonprofit Healthcare Arts, entertainment & music Other Industry Financial services Business services Retail Education

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding Triniter BPO's cost and value for money is mixed. Some clients, like the co-founder of Autowash Today, praised their services as offering 'the best deal at this price', while others, such as a startup founder, expressed dissatisfaction, stating they received little for their investment of $1,200. Overall, while some clients found value in the services provided, others reported significant issues with delivery and communication, leading to a lack of perceived value for the costs incurred.
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United States (9) India (6) Australia (1) Latvia (1) Spain (1) United Arab Emirates (1) England (1)

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ASL BPO

4.9 18 reviews

$1,000+

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

35% Back Office Outsourcing

25% Call Center Services

20% Customer Service Outsourcing +2 services

10% Search Engine Optimization

10% Social Media Marketing

ASL BPO is a versatile outsourcing company offering services in SEO, digital marketing, customer support, and work order processing. Their reviews highlight their professionalism, effectiveness, and adaptability, with a 100% satisfaction rate from clients who commend their communication, timely delivery, and commitment to continuous improvement. Approximately 90% of reviewers noted impressive responsiveness and flexibility.

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Reviews mention Great team
Clients consistently praise ASL BPO for their professionalism and effectiveness. One client highlighted that the team significantly improved their business operations, noting, 'Without them, our business wouldn’t function.' Another emphasized their reliability, stating, 'They get the job done.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to recommend ASL BPO to others.

Back-Office Services for Property Preservation Firm

4.5 Sep 10, 2018

ASL BPO’s team is extremely professional. They’re good at what they do.
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ASL BPO has demonstrated expertise across various industries, including Real Estate, Legal, Customer Care, and Software Development. Clients commend their proficiency in SEO, lead generation, customer support, and back-office operations. The overall sentiment is highly positive, highlighting ASL BPO's professionalism, adaptability, and effective communication. Their impact is particularly notable in Real Estate, where they've enhanced workflow efficiency and reduced operational costs, making them a suitable partner for businesses seeking reliable outsourcing solutions.
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Software Consulting Logistics & Supply Chain Other Industry Business services Legal Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One CEO noted a monthly investment of $2,000 yielded quality leads and exceeded expectations, while a consulting company highlighted their pricing as a key factor in choosing ASL BPO, resulting in a 15% reduction in operational costs. Overall, clients appreciate the competitive pricing and the high-quality service received, reinforcing ASL BPO's reputation for delivering significant value relative to their costs.
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United States (10) Australia (1) Canada (1) India (1) Russia (1)

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Lapu-Lapu City, Philippines

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a dynamic marketing services company offering comprehensive digital marketing, website design, and social media management. The reviews are overwhelmingly positive, with clients praising their creativity, professionalism, and effective communication. Approximately 100% of the reviewers highlighted their high-quality work and exceptional customer service, making them a highly recommended partner for marketing needs.

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Reviews mention Great team
Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities.

Web Dev, SMM, Branding & Advertising for Tax Services Co

5.0 Nov 25, 2024

The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air.
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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Philippines (2) United States (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% AI Development

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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PATLive

4.9 8 reviews

Undisclosed

Undisclosed

250 - 999

Tallahassee, FL

Services provided

90% Call Center Services

10% Customer Service Outsourcing

PATLive is a company that offers 24/7 phone answering services tailored to small businesses and individual entrepreneurs. The reviews underscore PATLive's efficiency in managing calls, saving clients significant time, and enhancing communication. Approximately 100% of reviewers appreciate the professionalism and skill of PATLive's team, with 83% noting the value of their service in reducing workload. Despite some concerns over cost, 100% of clients affirm its justified expense given the reliable service and positive customer interactions.

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Reviews mention Great team
Clients consistently praise PATLive for their exceptional team, highlighting their ability to provide reliable support for small operations. One client noted, 'They're awesome for someone like me,' emphasizing the relief their service brings. Another mentioned, 'Every interaction with them is pleasant,' reflecting overall satisfaction. While some concerns about cost were raised, the effectiveness and professionalism of the team were deemed invaluable, reinforcing a positive sentiment towards PATLive's service.

Inbound Call Answering for Mixed Martial Arts Academy

5.0 Feb 12, 2019

Make sure your script is tight. Their team is good, but you always want to double check those things.
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Industry Experience

PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
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Sports Real estate Healthcare

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Average Project Cost Breakdown

Less than $10,000 (7)

What Clients Have Said
Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.
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More responsive than most other service providers

PATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

45% Call Center Services

25% Customer Service Outsourcing

15% Content Moderation Services +2 services

10% Sales Outsourcing

5% Back Office Outsourcing

Tech Fi Technologies is a multifaceted company specializing in web development, call center services, and digital marketing solutions. The firm has consistently received positive feedback, with approximately 90% of reviewers praising their subject knowledge, efficiency, and communication. Clients commend their ability to deliver quality projects on time and within budget, though some suggest incorporating more innovative design ideas.

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Reviews mention Great team
Clients consistently commend Tech Fi Technologies for their exceptional team, highlighting their effective communication and project management. One client noted, 'The best thing was that the founder always asked for my feedback and was involved in the complete process,' emphasizing strong leadership. The team’s ability to meet deadlines and deliver quality work was also praised, with feedback stating, 'The Team, The work, The deadlines, The management.' Overall, the sentiment regarding the team is overwhelmingly positive.

Website Dev for P2P Renting Platform

5.0 Apr 15, 2020

The portal is the backbone of our company and we are very happy with it. They did a great task in development of it. I xplained earlier as well that the best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process. I think this was the reason why our project got completed on time and also managed everything very well. The Team, The work, The deadlines, The management . . .
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Industry Experience

Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.
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India (5) United States (3)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

40% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

10% Sales Outsourcing

Westpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.

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Reviews mention Trustworthy
Clients perceive Westpark Communications as a trustworthy partner, with one review highlighting their strong technical support and reliability. Feedback indicates that they save significant time and money, further reinforcing their reputation. The client emphasized their innovative approach and noted no areas for improvement, reflecting a high level of satisfaction and confidence in their services over a two-year partnership.

Inbound Appointment Scheduling for Consumer Products Firm

4.5 Aug 12, 2017

Their technical support is strong and they are trustworthy. We have worked with them for two years.
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Industry Experience

Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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Munzai Solutions

5.0 3 reviews

Undisclosed

$25 - $49 / hr

10 - 49

Karachi, Pakistan

Services provided

60% Sales Outsourcing

20% Call Center Services

10% CRM Consulting and SI +1 service

10% Customer Service Outsourcing

Munzai Solutions is a lead generation and client management agency known for its adaptability and comprehensive outbound sales support. They consistently receive high ratings, with 100% of reviews highlighting their timely project delivery and effective communication. Clients appreciate their professionalism and flexibility, although some suggest deeper industry knowledge and enhanced reporting could further enhance their impact.

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Reviews mention Flexible
Client feedback highlights Munzai Solutions' exceptional flexibility in adapting to project needs, with one client noting their quick adjustments to messaging and outreach strategies without delays. They demonstrated proactive communication and a commitment to aligning their efforts with client goals. This adaptability, combined with a structured approach, contributed to a successful partnership. Overall, clients appreciated their responsiveness and willingness to course-correct, which allowed projects to remain on track and effectively meet objectives.

Outbound Lead Gen & Client Management for Textile Mfr

5.0 Oct 18, 2025

Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. They responded promptly to requests—whether it involved refining target criteria, updating messaging, or reallocating effort toward higher-value segments. Their flexibility and willingness to course-correct allowed the project to stay aligned with our goals without delays.
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Industry Experience

Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.
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More responsive than most other service providers

Munzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call2Customers is a versatile outsourcing company specializing in call center and telemarketing services. Clients consistently praise their professionalism, adaptability, and alignment with brand values, with approximately 80% highlighting their excellent project management and communication. While most feedback is positive, noting significant improvements in customer satisfaction and operational efficiency, about 20% suggest improvements in proactive problem-solving and script development. Overall, Call2Customers is commended for their dedication and ability to exceed expectations.

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Industry Experience

Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
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Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business services

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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.
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United States (2) England (2) India (1) Kuwait (1)

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Top Inbound Call Center Agencies

An inbound call center company manages incoming customer communications on behalf of your organization. Agents answer calls, emails, chats, and even social messages from prospects or current customers. Their goal is to resolve issues quickly, improve customer satisfaction (CSAT), and free your internal team to focus on core activities. Many firms integrate directly with your CRM or help-desk platform, so every interaction is tracked and reported in real time.

Some of the typical offerings that inbound call center providers offer include:

Customer service & troubleshooting
Order entry and payment processing
Technical support (Tier 1 & Tier 2)
Product recalls and warranty management
Appointment scheduling and reservations
Help-desk ticketing and escalation
Multilingual and after-hours support
Cross-sell and up-sell programs

Some agencies also provide analytics dashboards, workforce management, and quality-assurance monitoring to ensure continuous improvement.

Pricing models vary, but here some examples:

Per-minute: $0.70–$1.25 per minute of agent talk time
Per-hour (dedicated agent): $18–$35 per agent hour in North America; $8–$20 offshore
Monthly seat fees: $1,500–$5,000+ for a full-time dedicated representative

Project complexity, language requirements, call volume, and service hours (24/7 vs. business hours) will influence the final budget. Always request a detailed breakdown of costs, including any setup or technology fees.

Start by outlining your call volume, peak hours, required languages, and technical integrations. Then evaluate potential partners on:

Proven experience in your industry
Average speed of answer (ASA) and first-call resolution (FCR) rates
Quality-assurance processes and agent training programs
Security certifications (PCI-DSS, ISO 27001, HIPAA, as applicable)
Transparent pricing and contract flexibility

Reading Clutch reviews lets you verify performance metrics and client satisfaction before signing.

Here are some examples of red flags you should watch for, be cautious if a provider:

Guarantees unrealistically high service levels without data
Lacks recorded sample calls or QA documentation
Is vague about data security or compliance standards
Provides inconsistent or delayed reporting
Charges hidden fees for basic services like script updates or report access

Transparency and measurable KPIs should be non-negotiable.

To help you with your hiring process, here are some of the questions you can ask:

How do you recruit, train, and retain agents for my account?
Which technologies and CRMs do you integrate with natively?
What are your average ASA, FCR, and abandonment rates?
Can you provide references or case studies in my industry?
How is pricing structured, and what additional fees could arise?
What data security and compliance certifications do you hold?
How often will I receive performance reports, and in what format?
Who will be my main point of contact, and how is issue escalation handled?

Inbound teams handle customer-initiated contacts such as support, inquiries, and orders, while outbound teams proactively reach out for sales, surveys, or payment reminders. Many modern BPO firms offer both services, but the skill sets, KPIs, and compliance requirements vary. Make sure the provider can demonstrate expertise in your specific use case.

E-commerce, SaaS, healthcare, financial services, and utilities all rely heavily on inbound support to maintain customer trust. Highly regulated sectors should prioritize partners with documented compliance processes and industry certifications.

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