Kyanon Digital

BACKGROUND

Please describe your company and position.

I am the Vice President of Marketing of Zesty Paws

Describe what your company does in a single sentence.

We specializes in creating premium pet wellness products designed to enhance the health and happiness of pets, driven by a commitment to quality, innovation, and a passion for pet care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

We needed someone to provide us with web development.

SOLUTION

How did you find Kyanon Digital?

Clutch Site

Why did you select Kyanon Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Kyanon Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kyanon Digital helped us develop an e-commerce website on Magento. They also assisted us in integrating our Wayfair, Amazon, and Etsy accounts into the platform’s system so we could manage everything in a single portal.

They implemented a solution to integrate shipping orders and print shipping labels from third-party marketplaces, bringing them to Magento.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The overall functionality of the website performed better and became more user-friendly. We also saw an increase in traffic and conversions after the security features were implemented, which helped customers feel more comfortable making purchases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their timelines and budgeting were fantastic—they were well-equipped in handling any issues related to our third-party companies.

We used a Trello board to manage the project and communicated mainly through Zoom and email.

What was your primary form of communication with Kyanon Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We like that they clearly care about our company and what we’re trying to achieve, so they make the process seamless and easy for us to understand.

Are there any areas for improvement or something Kyanon Digital could have done differently?

I can’t think of anything they could improve on because I’ve been so happy with their work.

BACKGROUND

Please describe your company and position.

 I am the President of a software company 

Describe what your company does in a single sentence.

We are a sports technology company that is the operating system for the youth sports industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

• We hired Kyanon to partner on the Jr. World Championship digital platform. Their role was to design and develop all web and mobile experiences for the new global youth championship program (which source talent/teams from around the world in a multi-month tournament style competition).

SOLUTION

How did you find Kyanon Digital?

Online Search

Why did you select Kyanon Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Kyanon Digital were assigned to this project?

Kyanon’s project manager was our lead contact, and there were also technical strategists as well

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to build a tournament web property that allowed both types of users (athletes/coaches, and fans) to interact on an ongoing basis to engage with, follow the tournament. The project entailed: UX/UI design, branding design, web development, mobile-web development, various third-party integrations, tons of testing, a full-fledged Content Management System.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw huge success with the entire program as a whole, and was very happy. Hundreds of teams signed up and participated from around the globe, and there were almost no digital glitches at all. We got a lot of compliments from Sr. executives that the product build out was super impressive, and the client quickly started talking about the next year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was seamless working with Kyanon. We communicated daily, sometimes multiple times a day. We got together in person when needed, without much advance notice, and our teams gelled well together on all aspects of design and development.

What was your primary form of communication with Kyanon Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

The workflow between our team and Kyanon, required a lot of understanding, patience and creativity with proactive solutions. Kyanon Digital always rose to the challenge and was able to move quickly, with deadlines always fast-approaching. They also always kept a level head and never freaked out over any changes that ever came up -- always calm and proactive about keeping on task. They were also super clean with all their code, as the code reviews were also super positive. 

Are there any areas for improvement or something Kyanon Digital could have done differently?

No one is perfect, but Kyanon does truly seem to have their act together. They even were extra fair with pricing when we needed some flexibility as the project evolved. They also recognized the importance of our relationship, and went above and beyond to exceed their expectations and ours. We have no complaints and would work with them again, and encourage others to do so.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Operations of FashionPass

Describe what your company does in a single sentence.

We are an online, subscription-based clothing and accessory rental service for women

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

• Our specific objectives were to integrate advanced virtual try-on technology and develop a system for personalized style recommendations based on user preferences and previous rentals. We aimed to offer our customers a more interactive and tailored shopping experience, making it easier for them to visualize how items would look on them before renting.

SOLUTION

How did you find Kyanon Digital?

• Online Search
• Referral

Why did you select Kyanon Digital over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Kyanon Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They successfully integrated state-of-the-art virtual try-on technology into our mobile app, allowing users to visualize how clothing and accessories would look on them in real-time. 

Additionally, they developed a personalized style recommendation engine that uses data from user preferences and past rentals to suggest items that align with each user's unique style. Key deliverables included the seamless integration of these features into our existing app, thorough testing to ensure flawless performance, and continuous support post-launch to optimize the features based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded outstanding results. We saw a significant increase in user engagement, with more customers interacting with the virtual try-on feature and spending more time on the app. This led to a higher conversion rate as users felt more confident in their rental selections. The personalized recommendations also resulted in an increase in repeat rentals, demonstrating the success of the tailored suggestions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was highly responsive to our needs, quickly addressing any concerns or changes we requested. They demonstrated a strong commitment to delivering a product that aligned perfectly with our vision.

What was your primary form of communication with Kyanon Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just focus on the functionality of the virtual try-on technology; they also ensured that it was intuitive and enjoyable for our users. Their innovative approach to integrating AI-driven recommendations truly set them apart.

Are there any areas for improvement or something Kyanon Digital could have done differently?

Kyanon Digital exceeded our expectations in every aspect of the project.

BACKGROUND

Please describe your company and position.

I am the Executive Chair of Qyral. 

Describe what your company does in a single sentence.

Qyral is dedicated to transforming lives through personalized healthcare solutions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

We hired Kyanon Digital to extend our eCommerce platform, implement advanced analytics, and provide 24/7 program support. Their staffing has helped us recruit experienced remote workers and IT specialists, enhance our digital capabilities and ensure our customers have a seamless shopping experience.

SOLUTION

How did you find Kyanon Digital?

• Online Search
• Referral

Why did you select Kyanon Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kyanon Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kyanon Digital has grown our IT team with remote developers and experts. They upgraded our eCommerce platform, integrated advanced analytics, and provided 24/7 system support. Key features included a robust platform upgrade, a comprehensive analytics dashboard and a dedicated support team to continuously monitor systems and resolve issues

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The program increased online sales by 30%, website traffic by 25% and improved customer retention by 15%. We have also seen system downtime reduced by 40%, thanks to a 24/7 support team. Advanced analytics integration provided actionable insights, enhancing our marketing strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their management was exemplary. Delivery was always on time, following an agreeable schedule. Their communication was clear and active, with regular updates and status updates. They were very responsive to our needs, addressing any concerns promptly and adapting to the changing needs of the business. Their flexibility and dedication led to better cooperation and efficiency.

What was your primary form of communication with Kyanon Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Kyanon Digital was the seamless addition of remote talent to our home team. Their ability to provide us with high quality, unique on-demand expertise, coupled with their active project management and 24/7 support significantly increased our digital capabilities and operational efficiency. Their commitment to providing tailored solutions and ease of communication is truly remarkable.

Are there any areas for improvement or something Kyanon Digital could have done differently?

Nothing. They are team full of expert
What advice do you have for clients with similar needs to yours?
They should contact Kyanon digital for IT Staff Augmentation Services

BACKGROUND

Please describe your company and position.

I am the Sales Director of First Tactical

Describe what your company does in a single sentence.

We works first–hand with real–world users to create durable products that meet the needs of public safety.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

• We hired Kyanon Digital to develop a modern e-commerce website for our retail business, aiming for an attractive product display, smooth user experience, and seamless navigation. Our goals included integrating analytics and marketing tools to track user behavior and enhance our sales strategies.

SOLUTION

How did you find Kyanon Digital?

• Online Search
• Referral

Why did you select Kyanon Digital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kyanon Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kyanon Digital designed and developed our e-commerce website, delivering a custom UI, secure payment gateway, inventory management, and advanced search functionality. Key deliverables included a responsive design, seamless navigation, analytics integration, and ongoing support to ensure optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a 30% increase in online sales, a 25% boost in site traffic, and a significant improvement in user engagement metrics, such as longer session durations and lower bounce rates. Additionally, the integrated analytics provided valuable insights, enabling better-targeted marketing campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kyanon Digital's project management was excellent. They delivered all items on time and maintained clear communication throughout the project. They were responsive to our needs, promptly addressing any issues or changes in requirements. Their proactive approach and regular updates ensured a smooth workflow and kept the project on track.

What was your primary form of communication with Kyanon Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Kyanon Digital was their deep understanding of our business needs. They demonstrated an ability to translate them into an intuitive, high-quality website. Their expertise in e-commerce solutions, coupled with their proactive communication and dedication to excellence, set them apart from other companies we've worked with.

Are there any areas for improvement or something Kyanon Digital could have done differently?

There are no areas for improvement, Kyanon Digital exceeded our expectations in every aspect. Their attention to detail, timely delivery, and proactive support were flawless, making the entire process smooth and successful.

BACKGROUND

Please describe your company and position.

I am the CEO of Civo

Describe what your company does in a single sentence.

We are a cloud native service provider. Enabling companies to host core applications with ease. Helping speed up development, increase productivity and reduce costs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kyanon Digital to accomplish?

• We sought Kyanon Digital’s mobile app development services. We needed a trustworthy partner for app development because we do a lot of modelling work.

SOLUTION

How did you find Kyanon Digital?

• Online Search
• Referral

Why did you select Kyanon Digital over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kyanon Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Kyanon Digital included complete app design and development. They carried out in-depth study to comprehend our target market and business needs. Making sure the application complies with all applicable standards and laws, as well as carrying out thorough testing and quality assurance to find and address any bugs or issues. deploying the application to the suitable platforms and making sure that any third-party systems or services are seamlessly linked with it. provide regular upkeep and support, such as bug patches, upgrades, and enhancements, to guarantee that 
the program is safe, dependable, and current.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Enhanced Interaction with Users After the app was launched, we observed a 35% increase in user engagement in the first three months. Metrics measuring user engagement include frequency of use, time spent on the app, and the number of active users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management at Kyanon Digital was excellent. They fulfilled all milestones on schedule and stuck to the project schedule. Throughout the project, they communicated with us in a straightforward and consistent manner, keeping us informed about developments and any possible problems

What was your primary form of communication with Kyanon Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their staff was very receptive of our requests, quickly making adjustments and taking criticism, this was very impressive.

Are there any areas for improvement or something Kyanon Digital could have done differently?

Not at all,they performed very well and attentive to our needs I would definitely recommend them to others for their services.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at a customer loyalty company with a presence all over South East Asia.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Kyanon Digital?

We need to adjust our processes and products to the different companies and countries we work with. Sometimes, we face language barriers and have to create different approaches. A new client recently joined, so we hired Kyanon Digital to help us develop a mobile app for that particular project.

SOLUTION

What was the scope of their involvement?

Kyanon Digital has helped us develop a mobile app that allows customers to register, sign in, and place and pay for orders. It also allows clients to create digital business cards. Their scope has included creating the UI/UX flow and all the technical documentation required.

What was the team composition?

We’ve worked with about 40 teammates from Kyanon Digital.

How did you come to work with Kyanon Digital?

Before working on this project, we had worked on a similar one for which we were in charge of the UI/UX design. For that project, we hired Kyanon Digital to help us with the development side. Given that they were already a partner of the company, I simply contacted them when this project came up.

How much have you invested in them?

We’ve spent between $100,000–$200,000.

What is the status of this engagement? 

We started working with Kyanon Digital in February 2022,  and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Kyanon Digital has delivered a great app with smooth integrations with our client’s backend and other platforms. We’ve received great feedback from the client and end users.

How did Kyanon Digital perform from a project management standpoint?

Compared to our past projects with Kyanon Digital, we had new challenges with this one, such as meeting important deadlines. Their team was able to meet those deadlines. Still, we had to change some of those deadlines as the project moved forward because we changed some requirements. We also had some miscommunication issues, but we were able to collaborate well and reframe the project’s schedule.

What did you find most impressive about them?

Most of Kyanon Digital’s staff is very young, so they’re very enthusiastic and have a great spirit. They also work very hard to ensure the project is delivered on time. Whenever we have any issues, new team members join the project to ensure it is completed successfully.

Are there any areas they could improve?

As a young team, they still have to learn how to work under pressure. Moreover, it would be great if they could create a record of every experience they have to pass it over to new teammates, along with the feedback they’ve received.

Do you have any advice for potential customers?

Be very clear about your expectations, have a clear scope and timeline from the beginning, and ensure to align properly with their team.

BACKGROUND

Introduce your business and what you do there.

I'm a department director at a cloud and AI technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kyanon Digital?

We sought Kyanon Digital’s mobile app development services. We needed a trustworthy partner for app development because we do a lot of modeling work.

SOLUTION

What was the scope of their involvement?

Kyanon Digital has developed our entire app — both its frontend and backend — for iOS and Android using React.

What is the team composition?

We’ve worked with around 10 teammates from Kyanon Digital. My main point of contact is the project manager.

How did you come to work with Kyanon Digital?

There was already a working relationship with Kyanon Digital when I joined my company, so I don’t know how the relationship came to be. Still, I know that they’re fast and well-known in Southeast Asia as an app development house, and they offer a variety of development services.

How much have you invested with them?

We have spent close to $2.5 million SGD (approximately $1.85 million USD).

What is the status of the engagement?

Our working relationship began in December 2020, and it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success of any of these app development projects is based on user acceptance testing with the end user. As long as we close off all minimal functional issues at the start of the user acceptance, we consider the project a success. The quality of the work that Kyanon Digital has delivered has been more than ideal.

How did Kyanon Digital perform from a project management standpoint?

Kyanon Digital’s project manager has strong project management skills. They’re very technical and can quickly solve any issues to ensure the timeline is on track before any updates are given to me. They’ve saved me a lot of effort. We use Jira and Excel to manage our project, as well as Google Meet for communication.

What did you find most impressive about them?

The most impressive thing about working with Kyanon Digital is having a project manager from their side working with me.

Are there any areas they could improve?

Having the same project manager from the start to the end of most of our projects would be ideal.

Any advice for potential customers?

If you are interested in software and app development, Kyanon Digital is a good place to start. They’re great to work with.

BACKGROUND

Please describe your company and your position there.

I'm Country Manager at Jobs On Demand Vietnam. Specializing in providing on-demand workforce solutions to businesses across various industries. We offer a range of staffing services, including temporary, temp-to-perm, and direct hire placements for a variety of job categories, from entry-level to senior management positions. With a large database of qualified job candidates and a team of experienced recruiters, we can quickly match businesses with the right talent to fill their job openings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Kyanon Digital, and what were your goals?

We hired Kyanon Digital to develop the job searching platform from the scratch to create a secure platform that instantly connects hirers with freelancers. We aim to be one of the biggest players in the gig economy, recognizing the constraints for freelancers in finding fulfilling work and for businesses to hire adhoc quality workers quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

After meetings and meetings, we qualified Kyanon Digital because of their expertise, professionalism, and commitment to excellence. The team demonstrated a thorough understanding of our needs, and was able to provide valuable insights and guidance throughout the development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Confidential

How many resources from the vendor's team worked with you, and what were their positions?

The team includes:

• Project manager
• Technical lead
• Business analyst
• Mobile developers
• Front end developers
• Back end developers
• QA QC

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Confidential

Describe their project management style, including communication tools and timeliness.

We are working in the design phase to co-create the detailed functionalities for the platform following Scrum. It's much easier to give extra change requests and control our scopes than following Waterfall model.

What did you find most impressive or unique about this company?

The project management team was eager to learn and understand more about our requirements to create the best solution that match our business need.

Are there any areas for improvement or something they could have done differently?

We are doing more localization business with Kyanon Digital upcoming.