Top Collections Agencies

Ratings Updated: October 12, 2026

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Assisttree

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

15% Business Consulting

10% Customer Service Outsourcing

10% Social Media Marketing

10% Web Development

Focus Areas

100% Collections Recovery Services

Assisttree is a virtual assistant service company that excels in managing operational tasks, including order handling, inventory management, and vendor payments. The company boasts a 100% positive feedback rate, with reviewers highlighting its reliability, timely delivery, and strong employee retention. Their services have reportedly contributed to a fourfold increase in client revenue.

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Industry Experience

Assisttree has demonstrated strong expertise in the eCommerce sector, particularly in dropshipping and order management. Clients have praised their reliability, strong work ethic, and seamless integration into existing operations, leading to significant revenue growth. The sentiment is overwhelmingly positive, highlighting their consistent performance and excellent communication. Potential clients in the eCommerce industry looking for dependable operational support may find Assisttree to be a suitable partner.
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What Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.
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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

60% Collections Recovery Services

40% B2C Telemarketing & telesales

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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Bay Business Group

4.8 6 reviews

$1,000+

Undisclosed

10 - 49

Falls Church, VA

Services provided

10% Call Center Services

70% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

Focus Areas

100% Collections Recovery Services

Bay Business Group specializes in providing Contact Center Services, including Inbound and Outbound Call Center solutions. Customer reviews highlight their efficiency, as they help companies save approximately $18,000 monthly by fulfilling around 35% of their workload. The company is praised for understanding client needs, with 100% of feedback being positive and no areas identified for improvement.

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Reviews mention Great team
Clients consistently praise Bay Business Group for their exceptional team, highlighting their competence and interpersonal skills. One client noted that tax accountants Darcy and Taylor are 'lovely people and extremely competent,' reflecting overall satisfaction with team performance. The positive sentiment is further reinforced by the client's experience of improved financial reporting and decision-making, alongside a seamless communication process. Overall, the feedback underscores a strong appreciation for the team's professionalism and effectiveness.

Accounting Services for IT Company

5.0 Jul 29, 2026

Darcy and Taylor (Tax Accountants) are both lovely people and extremely competent.
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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Business Services Company Payment Processing
4.0 — Read more
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Industry Experience

Bay Business Group demonstrates expertise in the Information Technology, Media, Business Services, and Financial Services sectors. Clients commend their professionalism, responsiveness, and ability to deliver high-quality accounting and back-office services. The overall sentiment is positive, with notable strengths in compliance, efficiency, and proactive financial management. Their impact is evident in enhanced operational efficiency and significant cost savings, particularly in IT and financial services, making them a suitable fit for businesses in these industries.
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Media Business services Information technology Financial services

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New York City, New York (2) Chicago, Illinois (1) Arlington, Virginia (1) Vienna, Virginia (1) Falls Church, Virginia (1)

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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
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Industry Experience

Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.
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Captico Consultancy

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

30% Call Center Services

35% Mobile App Development

25% Web Development +1

10% AR/VR Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

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Reviews mention Communicative
Captico Consultancy has received positive feedback regarding their communicative approach, with clients highlighting their 'excellent project management' and 'clear communication on timescales'. One client noted the team's effectiveness in responding to needs through various communication channels, including virtual meetings and messaging apps. Overall, the sentiment reflects a strong appreciation for their proactive communication style, contributing to a favorable partnership experience.

Platform Cost & Design Scoping for Recruitment Company

5.0 Mar 10, 2023

They have an excellent project management approach and clear communication on timescales. The primary forms of communication with Captico Consultancy were Virtual Meeting, Email, and Messaging App. This indicates a structured and accessible communication strategy.
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Industry Experience

Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.
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Chemicals & Biotechnology IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Collections Recovery Services

40% B2C Telemarketing & telesales

40% Third party verification +1

10% Customer Surveys & Market Research Calls

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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CallTree BPO

5.0 4 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Collections Recovery Services

30% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls +1

20% Third party verification

CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.

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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Athena BPO

3.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Mumbai, India

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

50% Collections Recovery Services

50% B2C Telemarketing & telesales

Athena BPO specializes in Contact Center Services, offering efficient Customer Support Services and Call Handling. The reviews highlight their competitive rates and ability to enhance operational efficiency, saving clients significant time and costs. While feedback is generally positive, with no specified percentage, some suggest improvements in communication with merchants.

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Industry Experience

Athena BPO has demonstrated expertise primarily in the healthcare industry, providing back office services such as billing and claims management. Clients report enhanced efficiency and significant cost savings, highlighting competitive pricing as a key strength. Overall sentiment within the healthcare sector is positive, with feedback emphasizing timely service delivery. However, there is room for improvement in client communication. Potential clients in healthcare seeking reliable and cost-effective back office solutions may find Athena BPO to be a suitable partner.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Athena BPO express positive sentiments regarding the company's competitive pricing and overall value for money. One review highlighted that the services save hundreds in operational costs and allow for increased client engagement. Additionally, the client noted satisfaction with the billing efficiency, emphasizing that they spend less than $1,000 annually, reflecting a favorable cost-to-value ratio. However, there is a suggestion for improved communication with clients to enhance the overall experience.
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Triviat AI

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

30% Call Center Services

40% AI Consulting

30% Customer Service Outsourcing

Focus Areas

10% Collections Recovery Services

50% Customer Surveys & Market Research Calls

40% Third party verification

Triviat AI is a specialized firm focusing on developing and integrating AI-powered solutions, particularly in customer support and personal development platforms. Reviews highlight their agility and effectiveness, with 100% positive feedback regarding their project management skills and customization capabilities. Their solutions, such as chatbots and voice assistants, have significantly improved operational efficiencies for clients.

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Reviews mention Timely
Clients express a highly positive sentiment regarding Triviat AI's timeliness, noting their exceptional project management. One review highlighted, "Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests." Additionally, the prompt responsiveness of their team has been commended, reinforcing their commitment to timely delivery. Overall, the feedback emphasizes reliability and adherence to deadlines, contributing to a successful partnership.

AI Development for IT Company

5.0 Mar 27, 2026

Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests. We communicate via virtual meetings, emails, and messaging apps.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Triviat AI has received positive feedback in recent reviews, highlighting their flexibility and effective project management. A client noted their development of a customizable AI tool and chatbot, which significantly supported their app's functionality. The team’s responsiveness and ability to personalize solutions have been particularly praised, with no suggested areas for improvement. Overall, clients express satisfaction with Triviat AI's performance and the impact of their contributions.
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Industry Experience

Triviat AI has demonstrated expertise primarily in the Information Technology sector and other industries such as personal development. Client feedback highlights their strong capabilities in integrating AI solutions, enhancing customer support operations, and developing personalized AI tools. Clients commend their project management, flexibility, and responsiveness, indicating a positive overall sentiment. The company's strengths make them a suitable partner for businesses seeking innovative AI implementations, particularly in IT and personal growth platforms.
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Information technology Other industries

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Netherlands (1) United States (1)

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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

25% Collections Recovery Services

45% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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Elite Sense Consulting

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2

20% Recruiting

10% Back Office Outsourcing

Focus Areas

30% Collections Recovery Services

60% B2C Telemarketing & telesales

10% Third party verification

Elite Sense LLP is a lead generation and outbound sales support company renowned for its ability to integrate seamlessly into existing sales processes. Reviewers note their impressive flexibility and responsiveness, with a 100% positive feedback rate highlighting their success in increasing qualified prospects and improving appointment-setting efficiency.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Elite Sense Consulting has received positive feedback in the last six months, particularly for their effectiveness in enhancing outbound sales support and lead generation. A client noted that the team successfully increased the volume of qualified prospects and improved appointment-setting efficiency. Their organized project management and responsiveness to client needs were highlighted as strengths. However, there is a suggestion for Elite Sense Consulting to refine prospect targeting further to enhance campaign efficiency.
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Industry Experience

Elite Sense LLP has proven expertise in the financial services sector, particularly in enhancing outbound sales support and lead generation for companies like LendingTree. Clients have reported improved lead quality and increased sales conversations as key outcomes. The firm is noted for its responsive project management and ability to seamlessly integrate into existing sales processes. Overall, feedback indicates a strong alignment with financial service providers looking to optimize their sales pipelines and lead qualification strategies.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Elite Sense LLP's pricing, describing it as fitting within their budget and offering good value for the cost. One client noted the company's alignment with their values and appreciated the team's responsiveness and ability to integrate into existing sales processes. Overall, the sentiment indicates that clients perceive Elite Sense as providing substantial value relative to their investment, although there is room for improvement in refining prospect targeting.
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Reps Direct

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

15% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

50% Collections Recovery Services

50% B2C Telemarketing & telesales

Reps Direct is a company specializing in Contact Center Services, offering Customer Support and Phone Support to businesses. Their reviews highlight a high level of satisfaction, particularly in terms of ease of setup and effective workflow. Notably, 100% of reviewers praise their ability to reduce operational stress and maintain efficient communication, though the cost of 24/7 coverage is noted as a potential limitation.

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Reviews mention Easy to work with
Clients consistently report a positive sentiment regarding the ease of collaboration with Reps Direct. One client highlighted the comfort of having a dedicated representative, stating it alleviated stress and streamlined communication. Another noted the straightforward setup process and the reliability of the team, emphasizing that tasks were completed efficiently without requiring constant oversight. Overall, clients appreciate the company's courteous service and effective workflow, contributing to a seamless outsourcing experience.

Outsourced Customer Support for Online Dating Website

5.0 Jul 1, 2020

Everything was easy to setup. As I mentioned I just had to provide credentials for them to login. I did a day of training and turned it all over. There were a few questions in the beginning but since then it has been very easy.
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Customer Service & Data Entry Outsourcing for T-Shirt Seller

5.0 Jul 1, 2020

We do most everything via email. They offered other forms of communication but I don't really need it. It was very easy to get started and they follow directions well.
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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outsourced Customer Support for Online Dating Website
5.0 — Reps Direct provided customer support for an online dating website. Their agents helped third-party customers with subscription lookup, cancellations, and refunds. They also addressed user Read more
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Industry Experience

Reps Direct has demonstrated strong capabilities in the online dating and consumer products industries, receiving positive feedback for their customer service and data entry support. Clients appreciate their tailored approach, ease of collaboration, and effective communication, noting significant reductions in workload and stress. Overall sentiment across industries is favorable, highlighting the provider's expertise in delivering reliable and efficient solutions, making them a suitable choice for businesses seeking assistance in customer support and operational tasks.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally express satisfaction with the cost and value provided by Reps Direct. One client appreciated the flat monthly fee structure, noting that while 24/7 coverage would be expensive, the service's overall affordability and ease of setup were significant advantages. Another client highlighted the reliability and efficiency of their team, which allowed them to focus on core business activities. Overall, the sentiment indicates that clients feel they receive good value for their investment.
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Remote Ops Solutions

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Phoenix, AZ

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

35% Collections Recovery Services

35% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

Remote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.

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Industry Experience

Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
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Food & Beverage Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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Capital Accounts LLC

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Nashville, TN

Services provided

100% Call Center Services

Focus Areas

100% Collections Recovery Services

Capital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.

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Reviews mention High-quality work
Clients consistently commend Capital Accounts LLC for their high-quality work, with one review highlighting the 'excellent' quality of services that led to a 40% monthly savings. Another client praised their outstanding quality and well-developed structure, indicating a strong alignment with productivity goals. Overall, the sentiment reflects a positive perception of the company's capabilities, though there is a suggestion for improvement in workforce management.

Collections for Medium-sized Company

4.5 Dec 22, 2017

The quality of work is excellent. I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly.
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Industry Experience

Capital Accounts LLC has demonstrated expertise primarily in the Information Technology sector and various other industries. Clients highlight their strengths in customer service, productivity enhancement, and aggressive collection tactics. Feedback indicates a strong capacity for outbound sales and generating revenue, reflecting a positive impact on business operations. Overall sentiment across industries is favorable, with clients appreciating their efficiency and results, making them a good match for organizations seeking to optimize outbound services and improve operational effectiveness.
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Other industries Other Industry Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Capital Accounts LLC for their competitive pricing and strong value for money. One client noted their pricing as 'good' while another mentioned savings of approximately $10,000 monthly. Overall sentiment reflects satisfaction with the return on investment, as clients reported increased collections and productivity. The company is recognized for delivering quality service that justifies their costs, contributing to positive client experiences.
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Tampa, Florida (1) Bloomington, Illinois (1) Los Angeles, California (1)

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Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Collections Recovery Services

30% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls +1

20% Third party verification

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

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Industry Experience

Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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India (1) Singapore (1)

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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

25% Collections Recovery Services

30% Third party verification

25% B2C Telemarketing & telesales +1

20% Customer Surveys & Market Research Calls

SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

10% Call Center Services

30% Transcription

25% Social Media Marketing +3

15% Digital Strategy

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Call Center Services

30% Customer Service Outsourcing

10% Sales Outsourcing +8

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

15% Collections Recovery Services

70% B2C Telemarketing & telesales

15% Customer Surveys & Market Research Calls

kTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

B2B Call Center Services for BPO Company
5.0 — kTech Solutions provides ongoing B2B call center services for a BPO company. They're responsible for assigning teams to work on the client's projects. Read more
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Industry Experience

kTech Solutions has proven expertise in the financial services industry, excelling in lead generation, appointment setting, and client engagement for businesses like Masada Funding LLC. Clients commend their strong work ethic, timely project delivery, and responsive communication. The overall sentiment reflects high satisfaction with their cost-effective solutions and cultural alignment, making kTech Solutions a strong candidate for companies within the financial sector seeking reliable outsourcing support.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised kTech Solutions for their competitive pricing and excellent value for money. One CEO noted that the company's pricing fit their budget while emphasizing the 'good value for cost' and 'A+ performance' provided throughout their collaboration. The emphasis on timely delivery and responsiveness further reinforces the positive sentiment regarding their overall cost-effectiveness, making them a reliable choice for businesses seeking quality services at reasonable rates.
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Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

20% Call Center Services

40% Customer Service Outsourcing

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

35% Collections Recovery Services

35% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

Grupo Noa International is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. The company is commended for its transparency, flexibility, and the ability to swiftly provide trained call agents, with 80% of reviews praising their professionalism and personalized client care. Clients appreciate their CEO's involvement and responsiveness, though some suggest increased proactivity from the team.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read more
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Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
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Capital Collections

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

100% Call Center Services

Focus Areas

100% Collections Recovery Services

Capital Collections is a provider of Contact Center Services, specializing in inbound and outbound call handling to recover outstanding debts. Clients report substantial savings, with $50,000 saved monthly and around 5,000 hours saved per month. While praised for professionalism and effectiveness in debt recovery, they are noted as expensive, with suggestions for cost reduction.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Bill Collection Services for Financial Company
4.5 — Read more
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Industry Experience

Capital Collections has demonstrated expertise primarily in the financial services industry, specializing in debt recovery. Clients commend their professional workforce and effective collection strategies, resulting in substantial monetary recovery and significant time savings. Overall sentiment is positive, with a recognition of high costs but a firm understanding of value provided. This suggests a strong fit for organizations in need of robust debt collection services.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Capital Collections as a high-cost service provider, yet they recognize the value derived from their effective debt recovery capabilities. One reviewer noted that while the service is expensive, it results in significant monetary recoveries, saving the client approximately $50,000 monthly. However, some feedback suggests a desire for lower costs and more streamlined services, indicating a mixed sentiment regarding overall value for money.
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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

100% Collections Recovery Services

GeBBS Healthcare Solutions is a company specializing in Customer Support Services, including telephonic support and outbound call center operations, primarily within the healthcare industry. The feedback highlights their quick turnaround times and accurate work, with 100% of reviewers noting their responsiveness and adaptability. However, 50% of reviewers mentioned a need for transparency regarding employee changes.

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0 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Digicon Technologies Ltd

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dhaka, Bangladesh

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% IT Staff Augmentation

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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Industry Experience

Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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Helpt

5.0 1 review

$1,000+

Undisclosed

10 - 49

Irvine, CA

Services provided

25% Call Center Services

50% IT Staff Augmentation

25% Customer Service Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
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Industry Experience

Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.
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Other industries

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

40% Call Center Services

50% Sales Outsourcing

10% Social Media Marketing

Focus Areas

20% Collections Recovery Services

50% Customer Surveys & Market Research Calls

30% B2C Telemarketing & telesales

ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center, Staffing & Compliance Services for Utility Firm
5.0 — A utility firm hired ReveGro to manage their call center needs. The team’s tasks included supplying and managing the client’s data, addressing their staffing needs, and managing their compliance Read more
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Industry Experience

ReveGro has demonstrated expertise across diverse industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their ability to generate leads, enhance brand visibility, and increase revenue. The financial services sector noted strong project management early on but suggested improvements in communication. Construction clients praised ReveGro for significantly boosting sales and creating valuable databases. Utilities feedback highlighted effective client re-engagement strategies, while consulting professionals acknowledged their innovative approach to lead generation. Overall, ReveGro is well-suited for companies seeking impactful sales and marketing solutions.
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Consulting Financial services Construction Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ReveGro as offering good value for money, citing competitive pricing that fits their budgets. For instance, a client from a drainage maintenance company praised their service as 'great value for cost' and noted the alignment of company values. Another client highlighted ReveGro's pricing as a key factor in their selection, emphasizing the firm's ability to deliver high-quality results within budget constraints. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the return on investment.
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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)

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2ndOffice Limited

5.0 1 review

$75,000+

$25 - $49 / hr

50 - 249

Couva, Trinidad and Tobago

Services provided

10% Call Center Services

50% IT Staff Augmentation

10% Back Office Outsourcing +3

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.

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Industry Experience

2ndOffice Limited has demonstrated expertise primarily in the construction industry, particularly in providing modular office solutions for HVAC services. Clients have praised their professional communication, timely delivery, and high-quality materials. The overall sentiment reflects strong satisfaction with their project management and alignment with client needs, indicating that they are a solid choice for construction-related projects.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised 2ndOffice Limited for their competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget while also noting the good value for the cost. The professionalism and quality of service provided were also commended, with one client stating they were impressed by the high-quality materials and thorough communication throughout the project. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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Nitrova

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Staffing

10% Recruitment Process Outsourcing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Collections Recovery Services

35% Customer Surveys & Market Research Calls

25% Third party verification +1

15% B2C Telemarketing & telesales

Nitrova is a comprehensive e-commerce solutions provider that specializes in Shopify store setup and customer service management. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their effective project management and responsiveness. Clients are particularly impressed by Nitrova's ability to integrate technical store launches with operational customer support, which has significantly streamlined business operations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Nitrova has received positive feedback for its comprehensive support in launching a fully functional Shopify store. Clients have praised their clear communication, responsiveness, and effective project management, noting that all requirements were delivered on time. One client highlighted Nitrova's dual capability in technical setup and customer support, which streamlined operations significantly. Overall, clients express high satisfaction with Nitrova's services, indicating no significant areas for improvement.
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Industry Experience

Nitrova has demonstrated strong expertise in the eCommerce sector, particularly in launching and managing Shopify stores. Clients have praised its comprehensive services, including technical setup and ongoing customer support, leading to improved operational efficiency. The overall sentiment from the eCommerce industry is highly positive, highlighting Nitrova's effective project management and responsive communication. Potential clients in the eCommerce industry can expect a reliable partnership that enhances their online retail capabilities.
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What Clients Have Said
Nitrova is perceived as offering good value for money, with clients noting that their pricing fits within budget while delivering high-quality services. One client highlighted that they chose Nitrova due to their competitive pricing and positive ratings, emphasizing the comprehensive support provided, which included a dedicated customer service team. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Nitrova's services and their ability to meet project needs efficiently.
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BELAY

0.5 1 review

Undisclosed

$25 - $49 / hr

250 - 999

Roswell, GA

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

56% Collections Recovery Services

44% Customer Surveys & Market Research Calls

BELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

67% Collections Recovery Services

33% B2C Telemarketing & telesales

Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits.

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2 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Helpdesk Services for AI Company
5.0 — Concert8 provided their client with 24/7 helpdesk services for an AI company. This included extensive training on the client's product and escalating tickets to in-house Read more
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Israel (1) Philippines (1) United States (1)

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VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

15% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +4

15% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

Focus Areas

35% Collections Recovery Services

45% B2C Telemarketing & telesales

15% Third party verification +1

5% Customer Surveys & Market Research Calls

VoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Support for Mailing Systems Provider
5.0 — VoPro provided customer service support for a mailing systems provider. The team was responsible for sourcing, identifying, and contacting prospective customers. Read more
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Industry Experience

VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technology

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More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Moree

4.8 5 reviews

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

30% Email Marketing

30% Sales Outsourcing +1

15% Direct Marketing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Moree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.

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Reviews mention High-quality work
Clients consistently commend Moree for delivering high-quality work, noting their attention to detail and commitment to achieving meaningful results. One client highlighted the 'quality of the output' as 'beyond expectations,' with meetings aligning perfectly with their ideal customer profile. Another client praised Moree's 'excellent' project management, emphasizing their responsiveness and the value derived from the meetings arranged. Overall, feedback reflects a strong sentiment of satisfaction regarding the quality and effectiveness of Moree's services.

Lead Generation & Email Marketing for Logistics Company

4.5 Jun 20, 2024

The quality of the output is beyond expectations. The meetings all fell within our ideal customer profile and met the criteria we had outlined during onboarding.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Data Security & Privacy Software Co
5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read more
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Industry Experience

Moree demonstrates expertise across various industries, notably in Information Technology, Retail, Supply Chain, and Logistics. Clients commend their strong project management skills, responsiveness, and ability to generate high-quality leads, significantly enhancing sales pipelines and brand awareness. The overall sentiment indicates that Moree is particularly suited for firms focused on lead generation and data-driven marketing strategies, making them a valuable partner for businesses aiming to optimize their sales processes.
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Supply Chain, Logistics, and Transport Information technology Retail Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Moree's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and praised the 'great culture fit.' Another remarked on the 'good value for cost' while achieving significant results, such as generating high-quality leads and enhancing their sales pipeline. Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of Moree's services, reinforcing their reputation as a reliable partner in lead generation.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

70% Collections Recovery Services

30% Third party verification

Redial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Social Media Marketing

10% Web Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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Industry Experience

SuccessLink Outsourcing has demonstrated notable expertise in the real estate industry, particularly in property management. Feedback highlights their strengths in organization, technical proficiency, and reliable financial oversight. Clients commend SuccessLink Outsourcing for their efficient project management and exceptional communication, consistently delivering results that exceed expectations. This positive sentiment suggests that potential clients in the real estate sector seeking effective outsourcing solutions would find a strong match with SuccessLink Outsourcing.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
SuccessLink Outsourcing is praised for delivering exceptional value for money, with clients highlighting the efficiency and reliability of their services. One client noted that the outsourced candidate was more organized and tech-savvy than previous CFOs, underlining the high quality of their personnel. The overall sentiment is that SuccessLink Outsourcing offers impressive service at a competitive price, as evidenced by the client's satisfaction with their timely delivery and effective communication.
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Teliqon.io

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Call Center Services

50% Unified Communications Consulting & SI

30% Cloud Consulting & SI

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Teliqon.io, a company specializing in Contact Center Services and Customer Support Services, received overwhelmingly positive feedback from 100% of reviewers. Clients praised their technical expertise and human-centric support, resulting in a 70% reduction in fake entries and a 40% decrease in SMS expenses. Teliqon.io's flexibility and responsiveness were also highlighted, with seamless integration and on-time delivery.

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Reviews mention Communicative
The sentiment regarding Teliqon.io's communication is overwhelmingly positive. Clients consistently highlight their organized project management, timely responses, and clear communication throughout the collaboration. For instance, one client noted that Teliqon was 'fast, flexible, and super communicative,' while another appreciated their 'transparent and responsive' approach. Overall, clients felt that communication improved significantly, with measurable outcomes such as reduced missed calls and enhanced response times, indicating that Teliqon excels in facilitating effective dialogue and workflow.

Phone Verification Implementation for QR Code Generator

5.0 Apr 1, 2025

Teliqon was fast, flexible and super communicative. Their dev support was hand-on during setup and testing. They stuck to every deadline, and even when we threw in last-minute changes at them (sorry guys!), they adjusted quickly without drama.
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Cloud Consulting & SI for IT Outsourcing Company

5.0 May 22, 2026

Their project management was organized and responsive — setup and configuration were delivered on time, communication was clear throughout the process, and they reacted quickly whenever we had questions or needed adjustments. We also appreciated how transparent and straightforward their communication was throughout the whole process. At the same time, their communication was fast and practical, so the setup process still went smoothly overall.
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Cloud & Virtual Phone Setup for Outsourced Operations Co

5.0 Jun 5, 2026

Their project management was well organized and easy to work with. Setup and configuration were delivered on time, communication stayed clear throughout the process, and they reacted quickly whenever we needed adjustments or additional clarification. We also appreciated how transparent and responsive their communication was throughout the collaboration.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone Verification Implementation for QR Code Generator
5.0 — Teliqon.io created and implemented a phone verification flow for a QR code generator. The team integrated an API into the client's backend that allowed them to send SMS validation messages to users. Read more
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Industry Experience

Teliqon.io has demonstrated strong expertise in the Information Technology, Financial Services, and Business Services sectors. Clients praised their responsiveness, organizational skills, and ability to integrate solutions seamlessly. In IT, they improved communication efficiency, reducing missed calls by 27% and enhancing response speed by 34%. In Financial Services, they achieved a 98% OTP delivery rate, while in Business Services, Teliqon streamlined operations, leading to a 31% drop in missed calls. Overall, the sentiment across industries is highly positive, indicating Teliqon.io is well-suited for projects requiring effective communication and system integration.
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Financial services Information technology Business services

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Artera

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Morbio Inferiore, Switzerland

Services provided

10% Call Center Services

90% IT Managed Services

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

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Industry Experience

Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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Talent Trellis Inc.

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

10% Call Center Services

10% AI Agents

10% AI Development +9

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Generative AI

10% Sales Outsourcing

10% Social Media Marketing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Web Development

Focus Areas

30% Collections Recovery Services

30% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls +1

10% Third party verification

Talent Trellis Inc. is a versatile company offering AI, full-stack engineering, and graphic design services. Their clientele reports a 100% satisfaction rate, highlighting punctual delivery and strategic alignment with client goals. Approximately 50% of reviews emphasize their exceptional project management and cultural compatibility, resulting in significant improvements in user engagement and client deliverables.

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Reviews mention Timely
Talent Trellis Inc. has received consistently positive feedback regarding their timeliness in project delivery. Clients have noted that the company always delivers on time, enhancing project management efficiency. One client highlighted a 30%–50% improvement in delivery timelines, attributing this success to the dedication of Talent Trellis Inc.'s team. Overall, clients express satisfaction with the punctuality and reliability of Talent Trellis Inc., indicating a strong alignment with their project needs.

Staff Augmentation for E-Commerce Company

5.0 Aug 27, 2026

They always deliver on time. We communicate via in-person and virtual meetings. I'm impressed by the founders' hunger to ensure everything gets done on time. Their team is always on point.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Talent Trellis Inc. has received positive feedback for its graphic design and engineering services over the past six months. Clients appreciate the timely delivery and effective communication, noting significant improvements in engagement and performance metrics. One client highlighted a 30%–50% increase in user engagement due to the engineering support provided. Overall, clients express satisfaction with the value offered and the alignment of company values, with no suggested areas for improvement.
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Industry Experience

Talent Trellis Inc. has received positive feedback in the Advertising & Marketing and eCommerce industries. Clients commend their expertise in graphic design and engineering, noting significant improvements in engagement and project delivery. In Advertising & Marketing, their design support enhances client interactions, while in eCommerce, their engineering team improves platform performance and user engagement. Overall, Talent Trellis Inc. is seen as a reliable partner across both sectors, delivering impressive results and maintaining strong communication.
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eCommerce

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Alpha Assistant

4.6 11 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +7

15% Social Media Marketing

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Digital Strategy

5% HR Outsourcing

5% Recruiting

5% Staffing

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Alpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.

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Reviews mention High-quality work
Alpha Assistant consistently receives high praise for delivering quality work across various projects. Clients noted their outstanding project management, timely delivery, and responsiveness to needs. One client highlighted their '99% accuracy' in financial reporting, while another emphasized their 'excellent service' and 'dependability.' Overall, the sentiment reflects strong client satisfaction, with remarks such as 'they exceeded our anticipated targets' and 'I have faith that Alpha Assistant would recognize the importance and delicate nature of this project.'

Bookkeeping Services for Retail Conference Company

5.0 Feb 28, 2024

Alpha Assistant was notable for their professionalism and proficiency in accounting. Their dedication to excellence and client happiness also strikes us as impressive.
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Staffing Solutions for Performance Marketing & Branding Firm

5.0 Feb 23, 2024

They considerably exceeded our anticipated targets. Every project's objective is regularly achieved. Their assistant is very responsible, diligent, quick to respond, and eager to go above and beyond for us.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hydration Company
5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read more
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Industry Experience

Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Business Services, Advertising & Marketing, Telecommunications, and Consumer Products & Services. Clients frequently praise their strong project management, responsiveness, and cultural alignment. The overall sentiment reflects a positive impact, with notable success in marketing, customer service, and data monitoring. However, feedback from the Consumer Products & Services sector highlights a significant concern regarding performance issues. Potential clients in Financial Services and Retail may find Alpha Assistant particularly well-suited for their needs.
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Food & Beverage Retail Advertising & marketing Consumer products & services Business services Telecommunications Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight Alpha Assistant's competitive pricing and excellent value for money. Feedback indicates that their services have led to significant improvements in operational efficiency and customer satisfaction, with one client noting a 300% increase in online sales. Another client praised them for being a cost-effective solution for recruitment and management, stating that Alpha Assistant fit their budget while delivering high-quality talent. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.
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Tech Drop Private Limited

4.8 4 reviews

$10,000+

< $25 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Call Center Services

10% Blockchain

10% CRM Consulting and SI +10

10% Customer Service Outsourcing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

5% Digital Strategy

5% E-Commerce Development

5% Graphic Design

5% Mobile App Development

5% UX/UI Design

5% Web Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

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Industry Experience

Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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Design

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Average Project Cost Breakdown

What Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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Coneit Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Poggio a Caiano, Italy

Services provided

20% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

25% Collections Recovery Services

40% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

10% Third party verification

Coneit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.

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Industry Experience

Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
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LinkSolution

4.7 12 reviews

$10,000+

$25 - $49 / hr

50 - 249

Buenos Aires, Argentina

Services provided

15% Call Center Services

20% Application Management & Support

20% IT Managed Services +4

15% Customer Service Outsourcing

10% Back Office Outsourcing

10% Custom Software Development

10% Sales Outsourcing

Focus Areas

20% Collections Recovery Services

60% Customer Surveys & Market Research Calls

20% B2C Telemarketing & telesales

LinkSolution offers comprehensive Call Center Services, including both inbound and outbound call handling, with a strong focus on customer support and telephonic assistance. The company is consistently praised for its excellent project management and ability to meet customer needs, with 100% of reviews highlighting their attentive service and positive outcomes. Reviewers commend LinkSolution's commitment to continuous improvement and professional client accompaniment.

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Reviews mention Communicative
Clients have consistently praised LinkSolution for their exceptional communication skills. One client noted, 'Overall, they always reply immediately,' highlighting their responsiveness. Another emphasized the strong relationship built, stating, 'We have great communication with them.' The ability to adapt and maintain clear channels, including email and Microsoft Teams, further underscores their communicative nature, making them a reliable partner for collaborative projects.

BPO Services for Tobacco Company

4.0 Aug 9, 2021

We have great communication with them. Though I’m not in charge of the daily communication between us, they have a back-office manager with whom I can interact. Even though I only speak with the whole team 1–2 times a month, everything has worked perfectly. We usually use email and Microsoft Teams when we need to discuss something. Sometimes, we also use WhatsApp. Overall, they always reply immediately.
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1 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Equipment Manufacturer
4.5 — LinkSolution provides call center services for a medical equipment manufacturer. They're tasked with addressing and resolving incident reports submitted by internal users. Read more
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Industry Experience

LinkSolution has garnered positive feedback across multiple industries, including Financial Services, Automotive, Energy & Natural Resources, and Consumer Products. Clients commend their expertise in project management, customer support, and adaptability, especially in complex scenarios like mergers and infrastructure management. Notably, they excel in providing skilled professionals and tailored solutions, resulting in improved efficiency and satisfaction. Overall, they are deemed a strong fit for organizations seeking reliable partners in these sectors, particularly in technical and operational roles.
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Other Industry Consumer Products Financial services Logistics & Supply Chain Energy & natural resources Automotive

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More responsive than most other service providers

LinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Primary BPO

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

20% Call Center Services

60% Back Office Outsourcing

10% Recruitment Process Outsourcing +1

10% Transcription

Focus Areas

50% Collections Recovery Services

50% Third party verification

Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.

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0 of 2 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Scribe & Customer Support Services for Ophthalmology Center
4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read more
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Industry Experience

Primary BPO has demonstrated expertise particularly within the medical industry, specifically ophthalmology practices. Clients praised their ability to enhance productivity, reduce call wait times, and deliver timely project outcomes. Strengths include effective remote staffing solutions and strong communication, although some areas for improvement were noted regarding centralized services. Overall, the sentiment is highly positive, making Primary BPO a strong candidate for organizations in the medical sector seeking reliable BPO services.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Primary BPO for its competitive pricing and overall value for money. One review highlighted that the company's pricing fit the client's budget while providing good value. Another client echoed this sentiment, noting the alignment of company values and a strong culture fit, further emphasizing the affordability of their services. Overall, feedback reflects a positive sentiment towards the cost-effectiveness of Primary BPO's offerings.
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Jeremy Chen Sales

4.8 2 reviews

Undisclosed

Undisclosed

2 - 9

Services provided

10% Call Center Services

50% Business Consulting

10% Back Office Outsourcing +3

10% Corporate Training & Coaching

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

15% Collections Recovery Services

35% Customer Surveys & Market Research Calls

30% Third party verification +1

20% B2C Telemarketing & telesales

Jeremy Chen Sales is a company specializing in client sourcing and onboarding, noted for its professionalism and alignment with client values. Their services, particularly in Customer Support Services, have been highly effective, helping clients meet 90% of their targets. Positive feedback constitutes 100% of the reviews, highlighting their exceptional project management and timely communication.

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Reviews mention Understands their clients' needs
Jeremy Chen Sales demonstrates a strong understanding of client needs, as evidenced by a customized training program developed after a thorough assessment of the client's sales team. One client noted Jeremy's unique ability to articulate their value proposition clearly, which contributed to a 25% increase in sales. Overall, feedback indicates a high level of satisfaction with Jeremy's responsiveness and effectiveness in addressing specific business challenges.

Training Services for Virtual Reception Services Company

5.0 Feb 9, 2023

Jeremy had the unique ability to understand the value proposition of our services and articulate them in a way that everyone can understand.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Performance Agency
4.5 — Jeremy Chen Sales was hired by a digital performance agency for their call center services. The team was tasked with reaching out to potential clients. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed strong satisfaction with Jeremy Chen Sales, particularly noting the company's competitive pricing and alignment with their budgets. One client highlighted that they chose the firm due to its high ratings and affordability, while another reported a significant 25% increase in sales attributed to the effective training provided. Overall, the sentiment reflects a positive perception of value for money, with no reported areas for improvement.
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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

15% Collections Recovery Services

45% Third party verification

30% Customer Surveys & Market Research Calls +1

10% B2C Telemarketing & telesales

RFS Business Solutions Pvt Ltd is a versatile staffing and employer of record company, known for providing cost-effective solutions tailored to client needs. Reviews reveal a 100% positive feedback rate, highlighting their customer-focused approach, cultural alignment, and responsiveness in scaling teams and delivering customer support services. Clients appreciate their commitment to ongoing improvement and seamless communication.

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Industry Experience

RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

45% Collections Recovery Services

55% B2C Telemarketing & telesales

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Industry Experience

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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NCC

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

75% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Collections Recovery Services

NCC is a specialized provider of Contact Center Services, focusing on outbound call operations such as bill collection and appointment setting. Clients frequently highlight their satisfaction with NCC's secure and efficient tools, leading to significant cost savings and increased profits. Approximately 100% of reviews mention high satisfaction with service quality, although some suggest improvements in global presence and pricing.

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Reviews mention Efficient
Clients have expressed high satisfaction with NCC's efficiency, noting significant improvements in their operations. One client reported a 17% profit increase within the first month due to the outsourcing of administrative tasks. They highlighted NCC's secure and efficient tools that alleviate operational burdens, leading to substantial monthly savings of over $8,000. Overall, the sentiment regarding NCC's efficiency is overwhelmingly positive, indicating they are a valuable partner for businesses seeking to enhance their productivity.

Collections for Real Estate Firm

4.5 Aug 15, 2017

The secure and efficient tools provided by NCC significantly alleviated the burden of our company's growth. Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC. This demonstrates their ability to efficiently handle tasks that were previously overwhelming for us.
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0 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Collections for Real Estate Firm
4.5 — Read more
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Industry Experience

NCC has demonstrated expertise in the real estate and government sectors, providing services such as bill collection and appointment setting. Clients report significant cost savings, with estimates ranging from $5,000 to $10,000 monthly. The company is recognized for delivering quality work and efficient solutions, resulting in increased profits and streamlined workflows. Overall sentiment is positive, particularly in enhancing operational efficiency for businesses within these industries.
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Real estate Government

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express a high level of satisfaction with NCC's cost-effectiveness, citing substantial monthly savings of $5,000 to $10,000. One client noted an increase in profit by 17% within the first month due to NCC's services. However, there are suggestions for improvement in pricing structure, with one client specifically mentioning that pricing could be more competitive. Overall, NCC is perceived as providing good value for money, particularly in alleviating operational burdens.
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Again Again Agency

5.0 44 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

20% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing +2

20% Customer Service Outsourcing

10% Email Marketing

Focus Areas

15% Collections Recovery Services

35% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls +1

20% Third party verification

Again Again Agency is a company specializing in Contact Center and Lead Generation Services. Across their reviews, clients consistently praise their effective communication, adherence to deadlines, and high-quality leads that significantly enhance business outcomes. Impressively, 100% of the reviews highlight their ability to deliver on expectations without any noted areas for improvement.

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Reviews mention Great project management
Clients consistently praise Again Again Agency for their exemplary project management skills. For instance, one client noted their 'perfect' project management, highlighting timely delivery and thorough communication through regular reports and meetings. Another client emphasized the agency's adherence to deadlines and smooth workflow. Overall, feedback reflects a strong sentiment of satisfaction, with multiple clients expressing that the agency's project management significantly contributed to successful outcomes.

Lead Gen & Email Outreach for Blockchain Game Finance Firm

5.0 Feb 5, 2023

We liked their work because their process went smoothly without any delays. The team met deadlines and managed the project well. We had calls every Monday, and their members reached out to us when they had any questions.
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Email Mktg & Copywriting for Financial Services Platform

5.0 Mar 24, 2023

Project management is perfect. We didn’t have any rush on our end, but Again Again Agency has delivered on time. They also explain to us exactly what they’re doing. We communicate via Zoom, and they prepare reports on a daily and weekly basis.
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Lead Generation Services for Software Development Firm

5.0 Mar 13, 2023

They performed well from a project management perspective, as their workflow was really smooth. We were impressed with their teamwork, project management skills, and strict adherence to deadlines.
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Call Center Services for SaaS Platform

5.0 Mar 21, 2023

They did a great job from a project management perspective; they met all the deadlines and worked within our budget. Moreover, their copywriters were excellent because they didn't use any templates. Their team was also great with communication; we had a lot of meetings in Zoom and interactions via email.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Architecture & Construction Company
5.0 — Again Again Agency provided lead generation services for an architecture and construction company. The team conducted research, created a prospect list and email templates, and reached out to Read more
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Industry Experience

Again Again Agency has demonstrated expertise across various industries, including media, finance, education, and design, providing lead generation and email marketing services. Clients report high satisfaction, noting significant lead conversions and responsiveness. In the media sector, they excelled in generating quality leads, while in financial services, their strategies resulted in substantial client growth. Overall, Again Again Agency is well-regarded for their effective outreach and tailored solutions, making them a suitable partner for businesses seeking to enhance lead generation in diverse fields.
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Financial services Other industries Media Design Software Transportation Education IT Services Healthcare Consulting Energy & natural resources Other Industry Advertising & marketing Construction

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Average Project Cost Breakdown

Less than $10,000 (25)

What Clients Have Said
Clients consistently highlight Again Again Agency's competitive pricing and exceptional value for money. One reviewer noted a monthly investment of $3,000, resulting in over 10 leads generated, exceeding expectations. Another client reported a 400% ROI with a $5,000 investment, crediting the agency's effective lead generation. Overall, the sentiment is overwhelmingly positive, with many clients praising the agency for delivering quality results within budget and on time, reinforcing their reputation as a cost-effective solution in lead generation.
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BPO VA - Out of Business

4.1 5 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

37% Back Office Outsourcing

13% Customer Service Outsourcing

Focus Areas

100% Collections Recovery Services

BPO VA - Out of Business was a company providing Contact Center Services and Customer Support Services. They were praised for efficiency and strong customer care, saving clients approximately 40% on costs and 25% on time monthly. Reviews highlighted their ability to understand customer needs, with 100% positive feedback regarding customer service and efficiency.

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Reviews mention Puts the customer first
The feedback regarding BPO VA emphasizes their commitment to customer satisfaction, highlighting their efficient service and strong client support. Clients noted their ability to understand customer needs and provide timely, quality work, resulting in significant time and cost savings. One client specifically praised the company's customer care, stating it made them feel comfortable compared to other suppliers. Overall, the sentiment reflects a strong customer-first approach, with no significant areas for improvement identified.

Customer & Office Services for IT Firm

4.5 Aug 14, 2017

Compared to other suppliers, we have felt comfortable due to the great customer care they have. Their attention to our customers and knowing their needs are their strengths.
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Industry Experience

BPO VA has demonstrated strong expertise in business services, IT services, and other industries. Clients report significant savings and efficiency improvements, with up to 40% reduction in costs and 25% in time. The provider excels in delivering quality work and effective customer service. Overall, feedback indicates a positive sentiment, especially for businesses seeking reliable back office support, call center management, and IT solutions.
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Business services Other industries Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight BPO VA's competitive pricing and excellent value for money. One client noted a savings of up to $10,000 monthly, while another mentioned a monthly cost reduction of around 40%. Feedback indicates that their services not only enhance efficiency but also allow clients to avoid excessive work and reduce operational costs. Overall, clients perceive BPO VA as a high-quality service provider that delivers significant cost benefits.
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Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)

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Powerplacing

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

15% Call Center Services

20% Back Office Outsourcing

20% Commercial Property Management +3

20% Customer Service Outsourcing

15% Recruiting

10% Direct Marketing

Focus Areas

25% Collections Recovery Services

40% Customer Surveys & Market Research Calls

35% Third party verification

Powerplacing is a staffing and recruitment agency known for providing executive assistants and marketing support. The company has received overwhelmingly positive feedback, with clients noting a significant increase in productivity and meaningful contributions from their hires. Approximately 100% of reviewers appreciate the dedication and integration of Powerplacing's recruits into their teams.

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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Focus Areas

25% Collections Recovery Services

25% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

15% Call Center Services

30% Email Marketing

14% Back Office Outsourcing +4

11% Sales Outsourcing

10% Content Marketing

10% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

16% Collections Recovery Services

50% B2C Telemarketing & telesales

17% Customer Surveys & Market Research Calls +1

17% Third party verification

Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

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Reviews mention Unique expertise
Clients commend Konnektors for their unique expertise in personal outreach and tailored communication strategies. One client noted that Konnektors was the only vendor willing to conduct phone calls with dedicated representatives, enhancing appointment scheduling. Their ability to adapt during challenging circumstances, such as the pandemic, further showcases their expertise. Overall, feedback highlights their valuable service in a competitive market, though clients seek improvements in client preparedness for calls.

Call Center Provider for Logistics Services Company

4.5 Jul 16, 2020

They provide a valuable service in a very competitive market. They provide more resources than just sitting behind technology; their personal outreach made the difference.
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1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Provider for Logistics Services Company
4.5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone Read more
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
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More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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