Contact Wise Business Process Outsourcing LLC
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Boutique nearshore talent specializing in roles AI can't touch. We provide C1/C2 bilingual agents with excellent communication skills, technical depth, and EST/CST timezone alignment.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
St. Petersburg, FL
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Year founded
Founded 2024
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Languages
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Timezones
3 Languages that we service
- English
- Spanish
- French
3 Timezones that we service
- EST
- Eastern Standard Time (EST)
- PST
- Pacific Standard Time (PST)
- CST
- Central Standard Time (CST)
1 Locations
- St. Petersburg , FL
Service Lines
- AI Agents
- 10%
Select Focus Area
- Functional Software Testing
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- A/B Testing
- 25%
- AI Agent Development Focus
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- Voice AI Agents
- 100%
- AI Agent Purpose Focus
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- Customer Service AI Agents
- 45%
- Sales & Lead Generation AI Agents
- 30%
- Recruitment & HR AI Agents
- 25%
- Application Testing Focus
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- Beta Testing
- 20%
- Back Office Outsourcing
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- Inbound Services
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- Customer Service Outsourcing
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- IT Managed Services Focus
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- Telecom
- 30%
- Disaster Recovery
- 20%
- Security
- 20%
- Help desk
- 15%
- Network
- 15%
- Outbound Services
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- Sales Outsourcing
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Industries
- Construction
- 60%
- Education
- 20%
- Business services
- 10%
- Retail
- 10%
Clients
- Midmarket ($10M - $1B)
- 80%
- Small Business (<$10M)
- 20%
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Our Story
We are Wise BPO: a boutique nearshore team built over 14+ years to deliver tenured, C1/C2 bilingual experts and technical specialists aligned to EST/CST U.S. timezones. Our team blends AI qualification with human closing across sales development, tech help desk/NOC, omnichannel care and industry-specific practices (construction, healthcare, fintech, A/R, logistics, legal, SaaS, real estate, travel). We govern performance with experienced leaders, QA obsession and enterprise-grade redundancy.
Meet the Team
Miguel FamiliaCEO & Co-founder
Locations (1)
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