SD Solutions

BACKGROUND

Please describe your company and position.

 I am the Head of People of a financial services company 

Describe what your company does in a single sentence.

We building the future of global finance automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SD Solutions to accomplish?

• Goal 1: Set up an offshore branch with a new office in Tbilisi in 2022
• Goal 2: Build a team of 60 people in one year across different departments (engineering, sales, operations, finance, and marketing) and set a solid foundation for future growth.

SOLUTION

How did you find SD Solutions?

Referral

Why did you select SD Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from SD Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 SD Solutions helped us establish our Tbilisi office by providing market entry planning, custom recruitment, and onboarding. They worked closely with our HR team to create a smooth hiring process, establish policies, and integrate new hires. As a result, we successfully built a team of over 30 employees in six months. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 SD Solutions helped us establish our Tbilisi office by providing market entry planning, custom recruitment, and onboarding. They worked closely with our HR team to create a smooth hiring process, establish policies, and integrate new hires. As a result, we successfully built a team of over 30 employees in six months. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They made sure to deliver everything on time, meeting all our deadlines without compromising on quality. What stood out most was their responsiveness – whenever we had new requirements or adjustments, they were quick to understand our needs and provided thoughtful, customized solutions. They kept us updated throughout the process, which really helped build trust. 

What was your primary form of communication with SD Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

 What impressed us most about this company was its genuinely individualized approach. From the very beginning, they've taken the time to understand our specific needs, challenges, and goals. They didn’t just offer one-size-fits-all solutions; they tailored their services and strategies to fit our unique situation, which made a huge difference. Their deep knowledge of the global recruiting market, combined with local recruiters and the HR team, gave us confidence that our offshore team is in capable hands. They became a trusted partner who genuinely cared about our success.

Are there any areas for improvement or something SD Solutions could have done differently?

This was our first offshore team hired by a staffing firm. Even though we had a plan in numbers, we didn’t know precisely what this cooperation would look like eventually. SD Solutions helped us develop the idea of hiring abroad to an off-shore in-house branch. They organize integration sessions, assist hiring managers with interviews and business trips, set optimal HR 

BACKGROUND

Introduce your business and what you do there.

I’m the VP of finance at Roundforest. We’re a technology startup in the e-commerce space that aims to simplify users’ online shopping process and enable more data-driven and educated shopping decisions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SD Solutions?

Because our company was growing quickly, we needed to recruit a team of talented resources to support our workload. We wanted an outsourcing solution that was flexible, but still met all of our demands.

SOLUTION

What was the scope of their involvement?

After hearing our needs, SD Solutions provided several developers. They work remotely from their offices, but still dedicate all of their time to our company’s projects. The developers vary in specialty. Server-side and frontend developers manage our websites. Full-stack and backend developers are constantly working to improve our products with new developments and features. There are some additional developers who work on our internal back-office products, big data and machine learning technologies, and other systems. SD Solutions also provides some QA personnel and designers.

What is the team composition?

We started with a few developers, but now we have a team of 15 and I speak to them regularly. On our end, we have a product manager for each product, who is in charge of managing their own team of SD Solutions’ developers.

How did you come to work with SD Solutions?

We searched for developers with at least two years of experience using Ruby on Rails, React, and Java technologies. Our CEO personally knew the owner of SD Solutions and reached out to see if they would be a good fit.

What is the status of this engagement?

We started working with them in 2016 and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SD Solutions provides talented developers that generate high-quality work. Because their service is so refined, they sent employees that complimented our company in terms of professional skills. We’ve worked with a few subcontracting companies, and SD Solutions offers the best services. We have confidence in their collaborative skills, level of knowledge, and the technical abilities of each resource they provide.

How did SD Solutions perform from a project management standpoint?

We first approached them based on the speed of their service. They promised three developers in a short period of time. They continued to show that level of responsive customer service throughout the engagement. Their team is consistently attentive, responsible, and detail-oriented. It’s clear that they are very committed to their work with our company.

Are there any areas they could improve?

They are a young company and definitely not perfect yet. SD Solutions could be clearer and more organized with their client management procedures. I would like to have weekly or biweekly meetings to discuss recruitment plans and our current status to make sure are always on the same page. Additionally, they sometimes had trouble finding new developers. It would benefit their company to offer more resource options.

Any advice for potential customers?

First, I recommend working with them. In order to get the most out of the engagement, clients should set up a detailed schedule and a set of clear expectations. Also, it’s good to have to have a single employee that manages the relationship with SD Solutions to keep the project on track.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a technology company focused on interfacing with AI, VR, and Augmented Reality.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SD Solutions?

We work together to grow my company, and specifically, find talented development personnel in the Eastern European market. They provide headhunting skill acquisition and HR management for my personnel in Ukraine.

SOLUTION

What was the scope of their involvement?

We worked together to build a personalized and customizable process based on the persona and skill set we look for. Through their market research and interviews, they find us exquisite development talent.

What is the team composition?

I communicate directly with my account manager, as well as the company’s management. We have weekly or bi-weekly meetings over Skype to discuss our current and future hiring needs.

How did you come to work with SD Solutions?

Initially, I was working with them through a different company, and while there was impressed with their work. After founding my company, I knew that I wanted to continue the relationship with them and reached out at the start of operations.

How much have you invested with them?

We have spent at least $50,000.

What is the status of this engagement?

I began working with them two years ago in 2016, and am continuing to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They don’t just give us candidates that align with our needs, but talented employees that stay with the company. It’s an ongoing interaction. Our management teams conduct monthly personal performance reports, and SD Solutions checks on the developers they recruited to make sure they are content in the position.

How did SD Solutions perform from a project management standpoint?

They’re very easy to interact with and extremely responsive. Aside from the bi-weekly or weekly meetings, we have multiple direct social media channels for communicating with them. Communication is direct, ongoing, and very positive.

What did you find most impressive about them?

Because they understood our business needs, they were able to find skilled candidates on a short timeline. I would also reiterate that communication is easy, simple, and ongoing.

Are there any areas they could improve?

There’s nothing outstanding. We’ve been very happy with them, and the talent they’ve brought in.

Do you have any advice for potential customers?

If you are precise with what you need, why you need it, and when you need it, they will create an efficient process to find the exact candidates you need.