Can you share any outcomes from the project that demonstrate progress or success?
Over time, our rep has continued to increase his industry knowledge, competence, and set of responsibilities. His growth has coincided with what we need from him perfectly, and we know we can trust him with continually expanding projects. He feels like one of our own now.
How effective was the workflow between your team and theirs?
Their rep adapted to our systems within one day, and we communicate daily through Skype and Trello.
What did you find most impressive about this company?
The dynamic nature of their team stood out to us. We've had two reps over the course of a year and they've both been able to take on every project we've given them, across a variety of disciplines. If they don't know something, then they’ll learn it within days. Their drive is amazing.
Are there any areas for improvement?
I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon.
As the relationship has evolved, Wishup has been able to take on increased responsibilities and become a trusted partner. Their quick onboarding and acclimation process leads to maximum efficiency, as do their multiple communication pathways. They are eager to learn and have a strong work ethic.