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Nearshore Outsourcing for Growth Teams
Omnifon connects your brand to world-class bilingual talent, right across the border. We design, launch, and scale customer experience, tech support, and back-office programs from Mexico — same timezone, same culture, better unit economics.
We combine U.S.-level governance with Mexico-based delivery.
Texas HQ - U.S. contracts, USD pricing, and program governance aligned to your legal and compliance requirements.
Border Delivery Centers - Saltillo & Torreon Coahuila — the largest bilingual talent pool in Latin America, two hours from Houston.
Redundant Infrastructure - Direct data links, redundant power, and 24/7 security across all delivery sites.
Compliance-First - SLAs, confidentiality agreements, and USMCA-compliant privacy protocols for healthcare, fintech, and SaaS. SOC-2 & ISO27001.
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Min project size
$10,000+
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Hourly rate
$25 - $49 / hr
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Employees
50 - 249
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Year founded
Founded 2011
Service Lines
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Clients
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Our Story
We design, launch, and scale nearshore CX, tech support, and back-office programs from Mexico with Texas-based leadership. Our bilingual team (18+ years combined) operates US‑Central hours from Saltillo, Torreon and Austin, serving 24 countries with SOC/ISO-ready infrastructure, USMCA-compliant privacy, and measurable SLAs. We deliver multilingual contact centers, technical tiers, appointment and back‑office workflows with 50% labor cost savings vs. U.S.
Meet the Team
Victor Plata MazzottiManaging Director
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