CoDev helps fast-growing companies scale with reliable, world-class offshore talent.
Onboard in 2-3 weeks. Retain talent 2.5x longer than the industry average. Choose from flexible staffing models. Get embedded teams that ramp fast, act with autonomy, and deliver real results.
World-class Software Engineers We deliver over 200 projects a year, from mobile apps to enterprise systems. Our teams write clean code, take full ownership, and move with serious speed.
Gritty Sales Development Representatives Our SDRs out-dial, out-hustle, and outperform in-house teams — booking 8x more meetings and helping drive over $500M in revenue.
Reliable Support Representatives Optimize operations and cut costs with support experts who have saved our customers millions in expenses.
How we've scaled our customers:
We helped Heggerty cut labor costs by 50%.
We helped FMG Suite 3x customer service staff retention.
We helped Inselligence 8x weekly booked meetings while reducing costs by 50%.
Why clients love us:
Big Savings - Cut hiring costs by up to 70% compared to in-house teams.
Top Talent, Vetted Fast - Get access to skilled engineers, sales reps, and support staff — fully vetted and ready to plug in.
Faster Hiring - Bring on new team members in as little as 2 weeks with our streamlined process.
Long-Term Support - We don't just hand off talent — we help you manage onboarding, retention, and day-to-day results.
Build Your Time:
Get 3-5 candidates in 48 hours. Message us or book a consult to get started.
CoDev offers good value for cost, with clients praising their pricing alignment with budgets. Specific costs were not disclosed, but several clients noted satisfaction with the overall affordability, effective communication, and timely project delivery.
CoDev significantly improved lead generation for a B2B SaaS client, increasing booked meetings per week by 2-3 times within two months. Their strong process and enthusiastic employees contributed to this success.
High-Quality Web Development
A marketing agency praised CoDev for delivering high-quality web development. The team was responsive and helpful, and their collaboration was seen as valuable.
Effective Data Management Assistance
CoDev successfully managed CRM data for an education company, impressing with their responsiveness and transparency. The client described the relationship as beneficial.
Timely Healthcare Software Development
CoDev delivered healthcare software projects on time, impressing clients with their work ethic and development skills. However, selecting the right candidate required several interviews.
Effective Graphic Design Support
CoDev provided valuable design assistance, creating cohesive and standardized designs for a logistics software company. Their US-based management was praised for understanding client needs quickly.
Thorough Quality Assurance Services
CoDev's QA team effectively identified and resolved defects, reducing post-release issues for a game server platform. Their comprehensive testing processes were highly regarded.
"They seem to genuinely value their employees and care about the well-being of each individual person."
Aug 26, 2024
Regional Support Manager, Software Company
Anonymous
Verified
Other industries
Salt Lake City, Utah
51-200 Employees
Online Review
Verified
CoDev has hired member advisors for a software company. The team conducts professional development training and facilitates growth opportunities.
The average monthly CSAT score has increased to over 95%, and the SLA miss rate is no higher than 25%. CoDev's team is always willing to answer questions and offer support. Their genuine care for their employees' well-being is commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Regional Support Manager of a software company
Describe what your company does in a single sentence.
My company offers a software/platform for real estate agents and loan officers to mass communicate with their database while still maintaining a persobalized touch.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Hiring member advisors
Professional development trainings
Facilitate growth opportunities
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Member advisors spend their days offering support to members on our platform via written chat. Their goals are to provide quality, factual information to the members on our platform, troubleshoot issues that members might be facing, and escalating concerns as needed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Average monthly CSAT score above 95%
SLA miss rate no higher than 25%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they did. Travis has been an incredible rep for CoDev, always willing to answer any questions and offer his support. Our use-case for CoDev was a little bit unique, as we retained our existing employees, but had them move over to CoDev, then continued with hiring on additional MAs to fit more needs/volume.
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They seem to genuinely value their employees and care about the well-being of each individual person.
Are there any areas for improvement or something CoDev could have done differently?
No feedback at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Lead Gen & Sales Outsourcing for Paid Advertising Agency
Sales Outsourcing
B2B Lead Generation
$10,000 to $49,999
Feb. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Things have gone really well."
Jun 6, 2025
Founder, InterTeam
Cole Furrh
Verified
Advertising & marketing
Toronto, Ontario
1-10 Employees
Online Review
Verified
CoDev provides lead generation services for a paid advertising agency. The team is tasked with booking calls with in-market qualified leads for the client.
CoDev has greatly improved the client's lead generation, with the number of booked meetings per week increasing 2-3 times in two months. The team is professional, quick to respond, and enthusiastic about their work. Overall, their strong process and ability to deliver are hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of InterTeam
Describe what your company does in a single sentence.
A paid advertising agency that specializes in B2B SaaS
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Book calls with in-market qualified leads
SOLUTION
How did you find CoDev?
Advertising
Why did you select CoDev over others?
High ratings
Good value for cost
Company values aligned
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
CoDev has significantly improved our lead generation. We went from booking 1 call per week to 2 in the second month and now consistently 3-4 per week.
They've got a really strong process and their SDRs are successful because they're extremely nice, which is on brand for us. They're the sort of people you want representing your company on a phone call. We even get compliments about them from time to time (it's adorable)
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our booked meetings per week increased 2-3x in 2 months.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They hit all of their deliverables. They were always quick to respond to any questions I had and professional in the presentation of their comms.
What was your primary form of communication with CoDev?
Virtual Meeting
What did you find most impressive or unique about this company?
I mean the process is pretty awesome. Onboarding is fast and the results came quickly as well.
But I think the thing that I found most impressive was the employees. They seem to really love the company and I think that enthusiasm is one of the reasons that they're so good at booking meetings.
Are there any areas for improvement or something CoDev could have done differently?
No, I don't think so. Things have gone really well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Employee Leasing, UI/UX & Graphic Design for Software Co
Graphic DesignPEO/Employee LeasingUX/UI Design
Confidential
Mar. 2022 - Aug. 2024
4.5
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.0
"CoDev's management team was quick to offer suggestions."
Aug 29, 2024
Executive, Cairnstack Software LLC
Anonymous
Verified
Information technology
Denver, Colorado
11-50 Employees
Online Review
Verified
CoDev provided employee leasing services for a software company. The team supported the client's UI/UX and graphic design and designed marketing materials for printing, website development, and Figma designs.
CoDev's standardized designs made the client's app and marketing look cohesive. The UX of the marketing site flowed through to the app, and users knew what to expect. CoDev's management team was quick to offer suggestions and find new resources, ensuring they felt part of the client's team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Cairnstack Software LLC
Describe what your company does in a single sentence.
logistics software for SMB's
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Graphic design assistance
SOLUTION
How did you find CoDev?
Online Search
Why did you select CoDev over others?
Pricing fit our budget
Good value for cost
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Working with mulitple applications to build out designs so development or marketing teams can execute designs faster and with more consistancy. Deliverables include marketing materials for printing, website development and even application UX/UI design in Figma.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Standardized design has made the application and related marketing look and feel like a cohesive product. The user experience of the marketing website flows through to the actual application. Users can know what to expect from the very start.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
CoDev's management team was quick to offer suggestions, find new resource options on potential projects and help with ensuring the resources selected were happy and felt part of a team.
What was your primary form of communication with CoDev?
Email or Messaging App
What did you find most impressive or unique about this company?
Their US based management personnel was nice to talk to as they could understand needs faster and connect with their offshore counterpart to match with the best resource. Having local knowledge was ideal.
Are there any areas for improvement or something CoDev could have done differently?
Being a PEO company is difficult. THey are stuck between the needs of the client and the whims of remote talant. The cultural differences can be interesting to navigate. All things considered CoDev does a fine job managing resources to maximize the output needed for a win-win relationship.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Application Testing for Game Server Platform
Application Testing
Automation Testing
+9
Confidential
Feb. 2022 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"CoDev has been excellent to work with, and I wouldn't hesitate to use them for future talent."
Aug 29, 2024
Department Manager, Beamable
Anonymous
Verified
Gaming
Boston, Massachusetts
11-50 Employees
Online Review
Verified
CoDev provides QA testing services for a game server platform. The team is responsible for testing and verification, test case design and execution, bug reporting and tracking, and UAT.
CoDev's thorough and effective testing has received positive feedback and reduced post-launch defect rates. The team seamlessly collaborates and communicates primarily via virtual meetings, showcasing excellent project management. Their talent, expertise, and cost efficiency are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Department Manager of Beamable
Describe what your company does in a single sentence.
Beamable is an open, extensible game server platform that lets you create online games and virtual worlds in minutes.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Add a quality assurance team to our organization.
SOLUTION
How did you find CoDev?
Online Search
Referral
Why did you select CoDev over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Testing and Verification:
Functional Testing: Ensure that all features and functionalities of Beamable's tools and services work as intended. This includes testing new features, updates, and bug fixes.
Regression Testing: Regularly test existing features to ensure that recent code changes have not introduced new issues or broken existing functionalities.
Integration Testing: Verify that different components of Beamable's system interact correctly with each other and with third-party integrations.
Performance Testing: Assess the performance, scalability, and reliability of Beamable's services under different load conditions.
Test Case Design and Execution:
Test Plan Development: Create detailed test plans, test cases, and test scripts based on product requirements, specifications, and user stories.
Automated Testing: Develop and maintain automated test scripts using appropriate testing frameworks to streamline testing processes and increase coverage.
Manual Testing: Conduct manual testing for cases that require human judgment or are not feasible to automate, such as exploratory testing.
Bug Reporting and Tracking:
Issue Identification: Identify, document, and track software defects or inconsistencies. This involves reproducing issues, providing detailed descriptions, and categorizing the severity.
Collaboration: Work closely with developers, product managers, and other stakeholders to communicate findings, understand feature requirements, and prioritize bug fixes.
Continuous Improvement:
Feedback Loop: Provide feedback on the product's user experience and suggest improvements to make Beamable's offerings more robust and user-friendly.
Process Improvement: Identify areas for improvement in the QA process itself, including the use of new tools, techniques, and best practices to enhance testing efficiency and effectiveness.
Documentation and Reporting:
Test Documentation: Maintain accurate and up-to-date test documentation, including test cases, test results, and issue logs.
Reporting: Generate and present test reports that summarize testing activities, results, and key findings to stakeholders.
Collaboration and Communication:
Team Collaboration: Work collaboratively with development teams to understand the technical aspects of the product and to ensure that testing efforts align with development goals.
Cross-Functional Communication: Engage with other teams, such as product management, customer support, and operations, to understand user feedback, product requirements, and operational challenges.
User Acceptance Testing (UAT):
Support UAT: Assist in organizing and conducting user acceptance testing by guiding end-users through test cases, gathering feedback, and documenting any issues encountered.
Tool and Environment Management:
Test Environment Setup: Configure and maintain test environments that mimic production settings to ensure accurate testing conditions.
Tool Utilization: Utilize and possibly develop or suggest new testing tools, scripts, or environments to improve the overall testing process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Defect Detection Rate:
Number of Bugs Found: A high number of bugs identified across different testing phases (e.g., unit testing, integration testing, system testing) would show that QA testers are thorough and effective in identifying issues early in the development process.
Defect Detection Efficiency (DDE): If the majority of defects are caught by the QA team before the product is released (resulting in a high DDE), this would indicate that the testing processes are robust and comprehensive, minimizing the likelihood of users encountering issues post-release.
Defect Resolution Rate:
Bug Fix Rate: A high percentage of identified bugs being fixed within a specific timeframe demonstrates effective collaboration between QA and development teams. This implies a strong process for reporting, prioritizing, and resolving issues efficiently.
Time to Resolution: A short average time to resolve and close bugs would suggest that the QA process is streamlined, with efficient communication channels and workflows that allow quick identification and correction of issues.
Test Coverage:
Coverage Percentage: Achieving a high percentage of code, features, or functionalities covered by both automated and manual tests indicates that the product is thoroughly tested, reducing the risk of undetected issues. This comprehensive coverage ensures that all critical paths and use cases are validated.
Increase in Automated Test Cases: Adding new automated test cases over time shows a commitment to scaling and improving test automation, which increases the efficiency of the QA process and reduces the manual testing effort, allowing for more frequent and reliable testing.
Reduction in Post-Release Defects:
Post-Release Defect Rate: A decreasing trend in defects reported by end-users after release suggests that QA is effective in catching issues before they reach the customer. This reduces the potential for customer dissatisfaction and enhances the user experience.
Severity of Post-Release Defects: Fewer critical or high-severity defects reported post-release indicates that the QA team is successfully identifying and addressing the most impactful issues during testing, ensuring a stable and reliable product release.
Test Execution Metrics:
Test Execution Rate: High test case execution rates per cycle or sprint highlight the efficiency of the QA team in managing their workload and ensuring that tests are conducted promptly. This can lead to faster feedback cycles and quicker iterations on the product.
Pass/Fail Rate: Consistently high pass rates during test cycles indicate stability in the product and readiness for release. It shows that the QA process is successfully identifying and mitigating issues, leading to more stable builds.
Quality of Test Cases:
Test Case Effectiveness: If a high percentage of executed test cases result in defect detection, it shows that the test cases are well-designed and effectively targeted. This indicates that the QA team understands the product well and can predict where issues are likely to occur.
Test Case Review Feedback: Positive feedback from developers and stakeholders about the relevance and coverage of test cases suggests that the QA team is aligned with the product’s goals and requirements. It also reflects strong communication and collaboration within the team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management
What was your primary form of communication with CoDev?
Virtual Meeting
What did you find most impressive or unique about this company?
Talent pool and expertise as well as the cost efficiency they provide.
Are there any areas for improvement or something CoDev could have done differently?
Overall, CoDev has been excellent to work with, and I wouldn't hesitate to use them for future talent. It is worrth noting that occasionally there can be a delay with regards to processing requests from the PH side of things. For example, when a pay rate adjustment is approved from our side, it can take over a month for the adjustment to be communicated and take effect with our employee.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
API & Custom Software Dev for Financial Services Co
API DevelopmentCustom Software DevelopmentWeb Development
Laravel
+3
Confidential
Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"I found the quality of CoDev's developers to be impressive."
Aug 28, 2024
Technical Engineering Manager, Nexio
Craig Steele
Verified
Financial services
Orem, Utah
51-200 Employees
Online Review
Verified
CoDev has developed a website for internal use and a portal for a financial services company. The team goal has been to create a CMS to manage all the client's merchants and a plug-in to receive payments.
CoDev has successfully built the plug-in and the CMS and continues providing maintenance. The team has delivered all milestones on time and with the expected quality. Moreover, the team has been responsive to the client's needs. Furthermore, the team's communication has stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Technical Engineering Manager of Nexio (Complete Merchant Solutions)
Describe what your company does in a single sentence.
We process credit card transactions for merchants around the world.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Help build out a website for internal use.
Help build a portal to make payments.
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
Close to my geographic location
How many teammates from CoDev were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We wanted to create a CMS of sorts for all of our internal processes. So we needed a website where we could manage all of our merchants, our pipeline, incoming merchants, our total sales volume, and other pertinent values for our work. We also needed to build out a plug-in where our merchants can send us payment requests via API to process credit card payments from their websites or terminals.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We successfully built our the plugin and CMS for our merchants so we considered it a big success. We have kept one Codev developer on for maintenance for this existing features.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They did deliver the items on time and the quality was what we were looking for. They're very responsive to any requests or needs from our end.
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I found the quality of CoDev's developers to be impressive. And their communication is top notch. It's nice that we communicate with someone in the same time zone as us so we don't have to wait a full day for communication to come back and forth.
Are there any areas for improvement or something CoDev could have done differently?
I haven't found anything that has been lacking in my dealing with CoDev. Always happy with the outcome and projects that have been delivered.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Back Office Outsourcing for Financial Services Company
Back Office Outsourcing
Data Entry & Processing
Confidential
Jan. 2023 - Ongoing
4.0
Quality
4.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They are knowledgeable about the industry and take directions well."
Aug 23, 2024
COO, Financial Services Company
Anonymous
Verified
Financial services
Miami, Florida
11-50 Employees
Online Review
Verified
CoDev provides back-office outsourcing services for a financial services company. The team generates standardized reports and communicates with end clients and investors via scripted responses.
CoDev’s success is measured by the volume of process reports and exception queues. The team is responsive, experienced, and knowledgeable, communicating primarily via email and messaging apps. Their adaptability has impressed the client, resulting in a positive engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of a financial services company
Describe what your company does in a single sentence.
Private equity pooled-investment vehicle formation and administration.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Process routine items at volume
Generate standardized reports from standard inputs
Communicate via scripted responses with clients and investors on items needing volume
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
I had worked with our 4 codev employees before at another company in the same industry.
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Codev employees handle a few key items for the company:
New deal creation (entity formation, fund document creation from template, sending documents for signature, requesting bank account, updating platform, notifying client)
Investor onboarding (bank account reconciliation and platform updating)
Simple audit work of the deals
Generation of capital account statements
Generation of simple financial statements
Assisting investors with membership transfers
Flagging portfolio communications for the client and team.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We use a few, mostly volume process reports and exception queues:
Number of deals closed without capital account statements
Open assigned tickets
Number of deals in submitted missing bank details
Number of deals in submitted missing fund docs
Number of deals in submitted missing EIN
Number of PCA tickets pending transfers
Number of SPVs paid for simple financials missing financials
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team is pretty responsive. They are knowledgeable about the industry and take directions well. We've needed to work with them on communicating progress and updates, but now they send daily notes.
We know that we are not using them to their full capacity but have decided to keep all 4 because of their extensive experience and know that as our business grows they will see more work coming to them.
What was your primary form of communication with CoDev?
Email or Messaging App
What did you find most impressive or unique about this company?
The team has continued to evolve with us. They adapt to our needs by taking on new projects, with some helpful guides to show them the process.
Are there any areas for improvement or something CoDev could have done differently?
It would be cool to get a report of computer use time. We ran into questions about how much of the shift the team members were actually online after some slow responses in slack. It indicated that we needed to use their time more wisely as they must be bored and away from the computers.
RATINGS
4.0
"Fantastic! I wish we could offer more."
Quality
4.0
Service & Deliverables
"They deliver as we need. When they hit a blocker, we are sometimes surprised that they don't troubleshoot with their skill to overcome"
Schedule
4.5
On time / deadlines
"Great. They are really good at last minute tasking projects"
Cost
4.5
Value / within estimates
"Great value from that team"
Willing to Refer
5.0
NPS
PEO & Staff Augmentation Services for Software Company
IT Staff AugmentationPEO/Employee Leasing
Confidential
June 2020 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
"They have always been good communicators and easy to work with."
Aug 21, 2024
Engineering Manager, GoReact
Erik Donohoo
Verified
Other industries
Orem, Utah
11-50 Employees
Online Review
Verified
CoDev provides ongoing staff augmentation services for a software company. The team is responsible for providing development, responding to support tickets, and delivering code.
CoDev has been able to quickly onboard to the client's organization, speed up the client's code stack, and deliver complete benchmarks within a month or two. The team regularly provides timely items and addresses delays efficiently. Their communication and professionalism are unique.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Engineering Manager of GoReact
Describe what your company does in a single sentence.
Video based online assessment and skill development platform
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Quickly ramp up development team size
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
High ratings
Great culture fit
Good value for cost
How many teammates from CoDev were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We incorporated co-dev assets onto our teams to augment our team size. They have been operating as a traditional developer, working on tickets and delivering code.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were able to quickly get them up to speed on our code stack and they began to deliver at the rate of some other developers already on the team within a month or two.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They regularly delivered their tasks on time. And anytime they did not, they were quick to make corrections and get back on schedule.
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They have always been good communicators and easy to work with. I have appreciated their professionalism. We have worked with them for a long time, and kept their assets on our team for much longer than one of co-devs traditional collaborators. To us, they are a part of our team.
Are there any areas for improvement or something CoDev could have done differently?
At times, the connection between us and the direct talent supervisor hosted in the Phillipines is sparse. I have also heard some of our co-dev team members sometimes mention how that supervisor changes semi-frequently. More stability there would be helpful.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Customer Service Staffing for Medical App Co
Customer Service OutsourcingStaffing
Confidential
Mar. 2023 - Ongoing
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I love their hiring/screening process."
Aug 21, 2024
Support Training & Content Coordinator, Nursa
Teisa Bullock
Verified
Medical
Murray, Utah
201-500 Employees
Online Review
Verified
CoDev's team currently provides staffing services to fill the customer service needs of a medical app company. The team's goal is to provide 24/7 coverage for the client's app users.
Thanks to CoDev's efforts, phone, chat, and email queues have been resolved more quickly. The team has communicated via virtual meetings, emails, and messaging apps. Moreover, their affordable and cost-effective staffing and detailed screening process have been greatly praised by the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Support Training and Content Coordinator of Nursa
Describe what your company does in a single sentence.
We are an app that helps connect clinicians with facilities to find per diem work opportunities
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Fill staffing needs
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from CoDev were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Nursa started working with CoDev to add some variety in the hours we could offer customer service to our app users. We have a goal of going to 24/7 coverage. We still aren't quite there, but our CoDev agents have started to fill in shifts that are helping us close the gap of hours that we are not available. CoDev also offered workforce solutions at a cost-effective price point for us to add extra customer service resources.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Workload- Our queues for phones, chats, and emails are being resolved more quickly
Metrics- Each individual agent from CoDev is held to performance metrics, and they have done an excellent job meeting these criteria
Cost- Very affordable and cost-effective staffing
Describe their project management. Did they deliver items on time? How did they respond to your needs?
This is not very applicable as it is an ongoing project
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I love the hiring/screening process. We appreciate the effort put in by our CSM McKenzie in finding candidates that may be a good fit for the Nursa culture, and then allowing us to interview/screen them is awesome. It gives us some discretion in hiring from a pool of great candidates. CoDev sets itself apart from competitors with this approach.
Are there any areas for improvement or something CoDev could have done differently?
Nothing that I can think of
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PEO/Employee Leasing for Education Company
PEO/Employee Leasing
Confidential
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The level of customer interaction has been impressive."
Jul 24, 2024
Revenue Operations Manager, Education Company
Anonymous
Verified
Education
Oak Park, Illinois
51-200 Employees
Online Review
Verified
CoDev was hired by an education company to help with business-related data clean-up and maintenance. The team monitors seven CRM reports daily, removes duplicate content, and manages the general database.
CoDev has been successful in completing quick projects. They respond quickly to questions and concerns and check in frequently to maintain high satisfaction. The client has also described them as fantastic account managers who have constantly contacted them throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Revenue Operations Manager of an education company
Describe what your company does in a single sentence.
Provide literacy resources to Teachers to help Students gain the skills to read.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Provide temporary help with business related data clean up/maintenance
SOLUTION
How did you find CoDev?
Referral
Why did you select CoDev over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from CoDev were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Ensuring our CRM data is clean and identified correctly for our systems to categorize the information appropriately.
Deliverables:
Monitor and correct 7 different CRM reports daily,
duplicate content removal,
special projects as needed, and
general database management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Data cleanliness is determined by the absence of data in some reporting and also no data above assigned thresholds in other reports. Successful completion of quick projects.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have met as planned with CoDev regularly and felt very comfortable with their transparency of process and information related to our agreement. They immediately respond to questions and concerns and check in frequently to maintain a high level of satisfaction. The project has gone extremely well and we are very happy working with CoDev.
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Sadie has been an amazing Account Manager who has been in constant contact with us throughout the entire project. The level of customer interaction has been impressive.
Are there any areas for improvement or something CoDev could have done differently?
None that I can think of. The relationship has been very beneficial for us.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Software Company
Mobile App Development
.NET
+3
Confidential
Jan. 2023 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their excellent talent and great work ethic."
Aug 28, 2024
CTO, Software Company
Anonymous
Verified
Other industries
Birmingham, Alabama
11-50 Employees
Online Review
Verified
CoDev works with a software company to build a mobile app for healthcare patient registries. Their work involves data preparation and app enhancement and maintenance.
CoDev has delivered the app on time and consistently delivers the required features according to schedule. The team is able to multitask and maintain effective communication to ensure a smooth workflow. Above all, the client praises the team's great work ethic and top-notch development skills.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of a software company
Describe what your company does in a single sentence.
Develop healthcare software to improve data workflows at hospitals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire CoDev to accomplish?
Hire talented and dedicated for our team
SOLUTION
How did you find CoDev?
Online Search
LinkedIn
Why did you select CoDev over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from CoDev were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Application development for healthcare patient registries. Deliverables include new application developement, data preperation, application enhancement/maintenance and communication with team with members.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivery of feature enhancement on time
Completing new application features on time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Completed multiple deliverables on time
Excellent communication
What was your primary form of communication with CoDev?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their excellent talent and great work ethic.
Are there any areas for improvement or something CoDev could have done differently?
Selecting the right candidate can take several interviews
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-10 of
16 Reviews
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