Since 2008, Flat Rock Technology, a software engineering, SI, Cloud DevOps, AI Solutions, Cyber Security, and Customer Experience company, has been at the forefront of providing innovative and complex solutions to companies of all sizes. Over the years, we have grown into a reliable partner with a strong presence across six locations: London, Varna, Ruse, Burgas, San Jose, and Tbilisi. Our services include custom software solutions, cloud management, AI solutions and outsourcing, tailored to meet the unique needs of our clients.
Our Team With a team of over 400 highly skilled specialists, we excel in covering all phases of the solution lifecycle from research and implementation to support. This enables organizations to create more cost-effective structures while they focus on their core activities.
Our Experience With 16+ years of experience and hundreds of successful projects, Flat Rock Technology has built a reputation for delivering projects on time and within budget. Our growing client base includes renowned companies such as Brompton Bicycles, Motor Fuel Group, AudioCodes, Hiddentec, Rithum, AJG, Pubmint, Aimbetter and many more.
Commitment to Excellence To ensure the success of our clients, we are dedicated to continuous improvement and constantly seek to upgrade our knowledge and skills. This commitment is reflected in our numerous certifications and accreditations:
Flat Rock Technology Has Earned:
Microsoft Solutions Partner for Digital & App Innovation (Azure)
GCP Partner
ISO 42001:2025 Certification
ISO 27001:2013 Certification
ISO 9001:2015 Certification
ISO 20000-1:2018 Certification
Clutch Award: Top B2B Provider of Custom Software Solutions
Clutch Award: Global Leader in Custom Software Development
Cyber Essentials Certification
Carbon Assessed Organisation
Here, at Flat Rock Technology, we are eager to face new challenges and we would love to learn more about your project.
Let’s get to know each other more. Contact us on https://www.flatrocktech.com/
Flat Rock Technology offers competitive pricing, with project costs ranging from $4,000 to over $1 million, depending on project scope. Clients appreciate their value for cost, effective communication, and strong project management, indicating a good return on investment.
Flat Rock Technology provides reliable ongoing support and maintenance, ensuring smooth operations post-launch. Clients value their commitment to resolving issues promptly and maintaining system performance.
Areas for Improvement in Communication
While generally praised for communication, some clients noted occasional communication snags and a desire for more transparency in the project's progress. This suggests an area for potential improvement in maintaining clear and consistent communication.
Effective Communication
Flat Rock Technology is noted for their effective communication skills, ensuring clients are kept informed throughout the project lifecycle. They are responsive to feedback and maintain regular updates via virtual meetings and emails.
Cultural Fit and Professionalism
Clients appreciate Flat Rock Technology's professional and friendly work culture, which aligns well with their own company values. The team's dedication and professionalism are highlighted as key factors in successful collaborations.
Strong Project Management Skills
Flat Rock Technology is consistently praised for their organized and responsive project management. They maintain clear communication, meet deadlines, and are proactive in addressing issues. Clients appreciate their ability to manage projects efficiently, even across different time zones.
Timely Delivery and Flexibility
Clients are pleased with Flat Rock Technology's ability to deliver projects on time and their flexibility in accommodating changes. Their willingness to adapt to client needs and timelines is frequently mentioned as a positive aspect.
“They were very focused on meeting our needs and delivering everything on time.”
Aug 31, 2018
Project Manager, MRH (GB) Ltd.
Marcos Costa
Verified
Retail
United Kingdom
51-200 Employees
Phone Interview
Verified
Flack Rock upgraded the existing software (which they had developed) from the on-premise version to the Cloud version. The tool enables sharing of planograms with retail stores.
Flat Rock delivered the product on time and on budget, addressing any issues immediately. Competent and professional, they gave their full attention to the project, while their competitive rates and excellent project management skills made them a go-to partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a project manager at a large petrol stations operator. We have about 500 stations across the United Kingdom.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Flat Rock Technology?
We wanted to upgrade the software that Flat Rock developed for us years ago, so we reached out to them again.
SOLUTION
What was the scope of their involvement?
Petrol stations have convenience stores and we provide those shops with planograms that help them distribute their product on the shelves. The tool that Flat Rock developed enables us to communicate with our retailers and keep them up-to-date with the requirements. For this project, they upgraded the software–from the on-premise version to the Cloud version with the same functionality.
What is the team composition?
They're a small team based in Bulgaria, so I mostly worked with their project manager.
How did you come to work with them?
The relationship started before I joined the company. Flat Rock developed the first version of the product in 2009.
How much have you invested with them?
We spent between $50,000–$100,000.
What is the status of this engagement?
The project started in January 2018 and it ended in May 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They delivered everything we had requested on time and on budget. We're very happy with the results.
How did they perform from a project management standpoint?
Our dedicated project manager did a great job, so I didn't have to be involved in too many details. We usually used email and phone to communicate, and they also provided us with weekly reports. If we had any issues during the testing phase, they addressed them quickly.
What did you find most impressive about them?
Being a small company, they're very cost-effective and able to give one-on-one attention to their clients. Also, their technical team is very competent.
Are there any areas they could improve?
They didn't keep any documentation from the time they developed the original tool, so they had to train their team internally to understand the software. It was more of an internal issue for them, so they didn't charge us for that.
Also, their team is quite small, so there was only one person who interacted with us. We were OK with that, but I was concerned there could be a problem if that person got sick.
Do you have any advice for potential customers?
They're very competent and do an excellent job. They were very focused on meeting our needs and delivering everything on time.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
E-commerce Dev for Travel Bicycle Retailer
E-Commerce Development
$200,000 to $999,999
June 2011 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"There is a high degree of professionalism in the team, and they always go the extra mile to complete a task."
Aug 29, 2018
Head of Digital Technology, Brompton
Duncan Minchin
Verified
Other industries
Greenford, England
51-200 Employees
Phone Interview
Verified
Flat Rock Technology created and deployed a B2B e-commerce site, and continues to maintain the site through updates such as integrating APIs and developing software to help with country-specific regulations.
While there have been a few missed deadlines over the years of working together, Flat Rock Technology is communicative and sets realistic timeline expectations. Their professional team consistently delivers top-quality code that has resulted in increased sales revenue opportunities.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the head of digital technology at Brompton Bicycle Manufacturer. We sell urban bikes that can fold because or their unique design. We ship to 42 different countries and build about 45,000 bikes a year. My primary role is ensuring day-to-day IT functionality and strategically managing the e-commerce site for our trade customers.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Flat Rock Technology?
We initially need help setting up our B2B e-commerce site, and now leverage Flat Rock Technology’s support for site improvements and additions.
SOLUTION
What was the scope of their involvement?
Flat Rock Technology has been a long-standing, reliable supplier for us. Initially, they were brought on board to open up a B2B e-commerce site—a trading platform for our dealers around the world. They set up that platform, as well as developed a configurator for users to customize their bikes and place their order.
That project began with a requirements capture, followed by design sprints where they designed the system for usability. They developed it, tested it, released it, and now they handle ongoing improvements as the business changes.
They have also worked on integrating with different systems that we use, such as APIs. We have a click and collect channel, meaning customers buy the bike online and pick it up later with the closest brick-and-mortar dealer. Flat Rock Technology developed and implemented that technology.
After an order is placed, the dealers, the customers, and ourselves receive a notification. It informs us that there is an order, lets the dealer know when to expect delivery, and gives the customer materials like an owners manual. These orders can come from customers wanting bikes, or dealers ordering new parts, so it has to deal with pretty vast and complex business knowledge.
Currently, Flat Rock Technology is developing software that will help us meet country-specific regulations, so that we can expand our click and collect channel. They are also assisting us with an ERP transformation, changing how our e-commerce platform communicates with our internal systems.
What is the team composition?
We have a technical project manager who we communicate with anywhere between a day-to-day to weekly basis, depending on the workload. He then works with his own internal team of developers.
How did you come to work with Flat Rock Technology?
They went through a selection process with a few other agencies and came out on top based on their technical skills and cost. They were competitive when it came to the balance of their cost and quality. Additionally, their CEO had relevant experience and wanted to work closely on the project.
How much have you invested with them?
We’ve spent about $150,000 a year since 2011, which totals around $1 million.
What is the status of this engagement?
We first began working together in June 2011, and while our initial work together is done, they are still providing ongoing updates and improvements, as well as expanding our click and collect channel.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our initial objective of eliminating the manual input of sales orders into our ERP system was met, which enabled our sales team of ten members to take on other tasks. By opening up new channels, we have increased our sales revenue opportunities exponentially.
How did Flat Rock Technology perform from a project management standpoint?
A few times there has been a bit of a language barrier, but the project manager has always been able to act as a good liaison between the teams. Ultimately, that has helped us because it has forced us to be more descriptive about our goals and requirements. The project manager either comes directly to our office, or speaks with us over Skype, and we speak on an at least weekly basis.
Any time that they won’t meet a deadline, they approach us instead of waiting for us to ask, and always try to resolve hurdles in the best possible way. I’ve been very happy with them as a supplier and with their project management.
What did you find most impressive about them?
There are several things that impress me about them. On the management side, they are good at setting expectations—specifically when it comes to timelines—and either meeting or exceeding them. Additionally, they consistently deliver high-quality code. I think that is what separates them from their competition. There is a high degree of professionalism in the team, and they always go the extra mile to complete a task.
Are there any areas they could improve?
I have high expectations of being up to date on the project’s progress—ideally I would have real-time feedback—and Flat Rock Technology didn’t always meet those expectations from the administration side. I would have liked to be able to log on at any time to see what ticket the developer was working on, and my only criticism is that they were a bit slower than I would have like with updating that documentation.
Do you have any advice for potential customers?
I would suggest establishing a structure for the working arrangement at the start of the project. Setting up standards that benefit you and the project overall will ensure the success of the engagement. I have full confidence that Flat Rock Technology will meet or exceed expectations as long as clients detail them ahead of time.
I would also say that their team is skilled and talented, so it’s worth it to invest in a technical manager and a QA tester, and really listen to their advice on timelines and updates.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Global Intelligence Platform
Web Design
Less than $10,000
Aug. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They listen to us and do their best to meet our needs.”
Aug 20, 2018
Marketing Associate, Wilbury Stratton
Amelia Green
Verified
Other industries
Brighton, England
11-50 Employees
Phone Interview
Verified
Flat Rock Technology designed a corporate WordPress website, adding multiple pages, an application form, and a call to action.
The internal team is happy with the design and the customer service they’ve received. Responsive to feedback, Flat Rock goes above and beyond to meet all needs, while their personable approach and flexibility make them a go-to partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the marketing associate at Wilbury Stratton.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Flat Rock Technology?
We were looking for a company to redesign our website.
SOLUTION
What was the scope of their involvement?
We wanted to have a corporate WordPress website with multiple pages, a clean application, a menu bar, and a call to action. We had a few meetings with Flat Rock and explained to them what we were needed. After that, they started designing our new site.
What is the team composition?
I mostly work with Miroslav Kuzmanov (Project Manager, Flat Rock Technology) and one other member of their team.
How did you come to work with them?
The relationship had already started when I joined the company.
How much have you invested with them?
We've spent about $4,000.
What is the status of this engagement?
We started working with them in August 2017 and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I'm happy with the designs they've sent us. They're responsive to our feedback and work quickly to implement changes.
How did they perform from a project management standpoint?
They send us weekly reports and always make sure we understand what they're working on.
What did you find most impressive about them?
We appreciate their level of engagement. They listen to us and do their best to meet our needs.
Are there any areas they could improve?
I can't think of anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Business Services Company
UX/UI DesignWeb DesignWeb Development
Confidential
Mar. - May 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everyone is very friendly, communication is very good, and they deliver projects very well."
Jun 18, 2026
Marketing Executive, Business Services Company
Anonymous
Verified
Business services
New Castle, Delaware
11-50 Employees
Online Review
Verified
Flat Rock Technology provided web development services for a business services company. The goal was to develop a website for the client's affiliate program.
Flat Rock Technology did a great job creating the website. The team successfully delivered the website on time. The team was very friendly and communicated effectively through virtual meetings and email updates.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Executive of a business services company
Describe what your company does in a single sentence.
Create next-generation online gaming and sweepstakes platforms that keep players entertained and engaged.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Flat Rock Technology to accomplish?
To make a website for us
SOLUTION
How did you find Flat Rock Technology?
Other
Why did you select Flat Rock Technology over others?
Company values aligned
How many teammates from Flat Rock Technology were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project included making a site for our affiliate program. FlatRock did a great job at this
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The team met deadlines and communicated very well with us!
What was your primary form of communication with Flat Rock Technology?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Everyone is very friendly, communication is very good, and they deliver projects very well
Are there any areas for improvement or something Flat Rock Technology could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Software Dev Company
Custom Software Development
Confidential
July 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I can't think of anything for Flat Rock Technology to improve."
May 14, 2026
Founder, Software Dev Company
Ronen Kannor
Verified
Gaming
Delaware, United States
1-10 Employees
Online Review
Verified
Flat Rock Technology has been tasked with building a software development company's product. Their work includes specifying the product, setting up the architecture, and managing the project.
Flat Rock Technology has built several features, marking the project's progress. Their project management approach is excellent, and the client communicates with them through in-person meetings. Moreover, the client is impressed by the team's dedication and professionalism.
BACKGROUND
Introduce your business and what you do there.
I'm the founder of a software development company. We offer a prize draw engagement and retention platform designed to help businesses maximize customer lifetime value through interactive rewards and incentives.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Flat Rock Technology?
We needed support building our product and continuing its development.
SOLUTION
What was the scope of their involvement?
Flat Rock Technology has been responsible for specifying the product, setting up the architecture and structure, defining the criteria and logic, and managing the project. The team has also been in charge of the UX, UI, backend, and frontend development.
What is the team composition?
We've worked with two teammates from Flat Rock Technology.
How did you come to work with Flat Rock Technology?
Someone referred Flat Rock Technology to us.
How much have you invested with them?
We've spent less than $50,000.
What is the status of this engagement?
We started working with Flat Rock Technology in January 2025, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've measured the project's progress by the features Flat Rock Technology has built.
How did Flat Rock Technology perform from a project management standpoint?
Flat Rock Technology's project management has been amazing. We communicate via in-person meetings.
What did you find most impressive about them?
I'm impressed by Flat Rock Technology's dedication and professionalism.
Are there any areas they could improve?
I can't think of anything for Flat Rock Technology to improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Gaming Company
Custom Software Development
Other app platform
Confidential
July 2025 - May 2026
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Flat Rock Technology was extremely knowledgeable and had great development skills."
May 13, 2026
Co-Founder & CEO, LuckyDraw
Yaniv Spielberg
Verified
Gaming
United States
1-10 Employees
Online Review
Verified
Flat Rock Technology developed a white-label B2B prize draw platform for a gaming company. The team handled the entire process and provided maintenance support.
Flat Rock Technology successfully built the client's platform, marking the project's success. The tea manages tasks efficiently and communicates well across various channels. What stands out about the team is their deep knowledge and strong development skills.
BACKGROUND
Introduce your business and what you do there.
I'm the co-founder and CEO of LuckyDraw, a gaming company. We offer a prize draw engagement and retention platform designed to help businesses maximize customer lifetime value.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Flat Rock Technology?
We needed help building our MVP and go-to-market product.
SOLUTION
What was the scope of their involvement?
Flat Rock Technology has designed, developed, and created our platform. The team is now providing ongoing support. The platform is a white-label B2B prize draw platform that includes instant wins, prize draws, and raffles.
What is the team composition?
We've worked with 2–5 teammates from Flat Rock Technology.
How did you come to work with Flat Rock Technology?
A friend referred Flat Rock Technology to me. We chose them over other options because their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.
What is the status of this engagement?
We worked with Flat Rock Technology from July 2025–May 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Flat Rock Technology has fully built our platform, which we're now selling to customers. We've had a soft launch with three customers in one month.
How did Flat Rock Technology perform from a project management standpoint?
Flat Rock Technology's project management is very good. We communicate via virtual meetings, emails, and messaging apps.
What did you find most impressive about them?
Flat Rock Technology was extremely knowledgeable and had great development skills.
Are there any areas they could improve?
I don't think there's anything they can improve on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
MVP Development for Business Development Company
Custom Software Development
Other app platform
Confidential
Sep. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The speed at which they are able to create great things stood out."
Oct 20, 2025
Department Head, Nomado Group Limited
Anonymous
Real estate
Isle of Man
1-10 Employees
Online Review
Flat Rock Technology developed an MVP prototype for a business development company. The team developed the product based on the provided UI design, incorporating a document vault and ID verification features.
Flat Rock Technology's work resulted in building the interactive prototype within the tight deadline, enabling the client to present it to stakeholders. The team was responsive to the client's needs throughout the engagement. Flat Rock Technology consistently delivered what they promised.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm a department head at Nomado Group Limited
Describe what your company does in a single sentence.
Business development
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Flat Rock Technology to accomplish?
To create a functional prototype for an online application
It had a very tight deadline
SOLUTION
How did you find Flat Rock Technology?
Previous connection
Why did you select Flat Rock Technology over others?
Great culture fit
Referred to me
How many teammates from Flat Rock Technology were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We engaged with Flat Rock to build an MVP prototype for ‘Properly’, a digital conveyancing platform designed to streamline the property transaction process for buyers, sellers, and conveyancers in the Australian market. We provided the UI design for the MVP, and Flat Rock brought it to life. The MVP scope included: User onboarding flows for buyers and sellers, including user type selection and capture of personal and property details. ID verification, allowing users to upload photo ID, utility bills, bank statements, and a verification photo. Document Vault for secure upload and storage of property-related documents, with file type recognition and status indicators. Task tracking system, enabling users to view and update tasks across key transaction stages, with status labels (To Do, In Review, Complete). Milestone tracking, visualising key events in the conveyancing process. Buyer and Seller dashboards, providing a progress overview, task summaries, and recent activity logs. Conveyancer dashboard, allowing legal professionals to manage clients, tasks, timelines, and documents in one workspace. In-app messaging, supporting communication between buyers/sellers and their conveyancer. Administrative sections for managing user-submitted data and property transaction records.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Having the interactive prototype built and ready for presentation to stakeholders was the measure of success at this stage.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Miroslav Valev was my mail point of contact and he delivered what was promised in good time
What was your primary form of communication with Flat Rock Technology?
Virtual Meeting
What did you find most impressive or unique about this company?
The speed at which they are able to create great things stood out.
Are there any areas for improvement or something Flat Rock Technology could have done differently?
Nothing comes to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-17 of
17 Reviews
Our Story
Vision: Technology that accelerates human potential and business growth. Mission: Partner with ambitious companies to build solutions that create lasting competitive advantages. Our Values: Partnership-focused-Relationships spanning 5-15 years, 95% retention Transparently honest - Clear communication, realistic expectations Deeply experienced-400+ specialists, 8+ years average expertise Quality-driven-ISO 27001/42001/9001/20000 certified. 17 years. 500+ projects. Partnerships built to last.
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