Appointment Setter Online Reviews (46), Pricing, Services & Verified Ratings

We Book the Meetings, You Close the Deal

We are leader in Appointment Setting an award-winning Appointment Setting agency. We've booked 50,000+ Appointments and produced over $267M in pipeline value!

We are a powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses.

We don’t just generate leads—we deliver sales-ready conversations straight to your calendar.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
1,000 - 9,999
Year founded
Founded 2010
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

Appointment Setter Online offers competitive pricing with clients reporting costs ranging from $800 to over $350,000, depending on project scope. Clients consistently highlight good value for cost and improved lead generation, indicating strong ROI and satisfaction with overall service quality.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 43 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Contact Center Services Packages

starting at $1,000/month

Customer Support Outsourcing Packages

starting at $1,000/month

Sales Team Augmentation Packages

starting at $900/month

Appointment Setter Online Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Training and Onboarding

Clients noted that Appointment Setter Online's team was well-trained and quickly onboarded, with the ability to learn client-specific processes and products effectively, which facilitated smooth operations.
Strong Project Management

The company was consistently commended for its organized and timely project management. Deliverables were met on schedule, and communication was clear and consistent, contributing to a smooth collaboration experience.
Effective Lead Generation

Appointment Setter Online consistently helped clients increase lead generation and conversion rates, contributing to growth in sales and business pipelines. Their approach to targeting and qualifying leads ensured that clients received high-quality inquiries.
Successful Appointment Setting

Appointment Setter Online excelled in appointment setting, significantly increasing the number of booked appointments for a variety of clients. Their efforts resulted in better scheduling efficiency and reduced missed opportunities.
Professional and Courteous Service

Clients appreciated the professionalism and courteousness of Appointment Setter Online's team. Their respectful and attentive approach to customer interactions was noted as a standout quality.
Room for Improved Reporting

Some clients indicated that more detailed and frequent reporting could enhance their experience. More granular insights into lead quality trends and detailed activity reports were suggested as potential areas for improvement.

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Appointment Setter Online Reviews

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Call Center Services Customer Service Outsourcing Sales Outsourcing
$200,000 to $999,999
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have good agents, and I’m still using their services."

Jun 9, 2025

Owner, Optimized Resume

Steve Perez

Other industries
New York City, New York
201-500 Employees
Phone Interview
Verified

A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings.

Appointment Setter Online has been able to convert more than 90% of the leads they've received. The team is within the client's price range and has delivered more than expected. Appointment Setter Online communicates via Slack to coordinate with the client and have meetings with them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Optimized Resume, a resume writing company. We do ATS-optimized resumes designed to pass the application tracking system. We were one of the best services during COVID for optimized resumes and still are throughout all the states of the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

During COVID, our office was closed, and we saw a hike in the orders of the resumes. Most people were looking for remote jobs, so we hired Appointment Setter Online to answer the incoming calls and chats.

SOLUTION

What was the scope of their involvement?

We provide a free resume review whenever someone comes to our website. They can submit the resume, and we will call them to give them a detailed review of it. During our initial engagement with them, Appointment Setter Online was responsible for calling the customers and giving them the detailed points of what needed to be done. Then, they either closed that resume order over the phone or scheduled the final call with the writer.

At that time, we had around 15 writers, and they were all fully booked, so we needed extra help. Appointment Setter Online also helped us manage the incoming calls and chats. They were doing everything except the resume editing. They managed all the calls, chats, and emails for the business.

Sometimes, they had to make outbound calls. They called previous customers who submitted the form and never got a chance to speak with them. The team handled all the inquiries for our resume writing, cover letter writing, and LinkedIn profile optimization services.

For the calls, we used RingCentral, and for the management, we used GoHighLevel. We still use them for our answering services. After 5 p.m., our calls go to their office, and they have two people who answer those calls, chats, and emails.

What is the team composition?

During our main engagement, we hired around 13 people to take and answer calls. We also hired two closers to close inquiries when needed. We currently worked with two teammates.

How did you come to work with Appointment Setter Online?

They were referred by someone.

How much have you invested with them?

We've spent around $350,000.

What is the status of this engagement?

We worked with them from December 2020 to February 2023. After that, our office opened, so we were able to take it from there. We still use them for answering services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

During our main engagement, we had in our CRM that if we received around 100 leads a day from ads, we needed to convert at least 90 of them into a closing call or sell the product on the initial form. If they received 100 leads, they had to close at least 30 of them. We needed to give the customers a call within a few seconds whenever a lead landed in. We didn’t accept anybody if we didn’t call the lead within 30 seconds.

Appointment Setter Online did well. We started with around three people and then scaled up to four. Resume writing is a different thing; it requires a lot of knowledge. I had to train the teammates and tell them the basics of resume writing. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.

How did Appointment Setter Online perform from a project management standpoint?

We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range.

We use Slack to communicate and have meetings with the team.

What did you find most impressive about them?

They have good agents, and I’m still using their services. They aren't pricey; they're within the price limit we set. Appointment Setter Online has been able to deliver the target more than I expected.

Are there any areas they could improve?

I don’t have anything to say about that. They've done everything well for me.

Do you have any advice for potential customers?

Appointment Setter Online is mainly focused on appointment setting. If you tell them to do something else, they’ll say yes, but they’re very good at appointment setting. They’re not greedy and never asked me to onboard any other services. They've strictly done appointment setting, and they did it well.

RATINGS

5.0

Call Center Services
$50,000 to $199,999
Apr. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online has over-delivered what we expected from them."

Jul 9, 2025

Marketing Director, The Roofing Company

William Jones

Roofing
New York City, New York
11-50 Employees
Phone Interview
Verified

A roofing company has hired Appointment Setter Online for appointment-setting services. The team has called leads and reached out to them via email.

Appointment Setter Online has increased the number of booked appointments and helped the client convert around 80% of leads. The team is highly trained and knowledgeable about the roofing business. The team is quick, calling leads within seconds after they land, which helps convert more deals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the sales and marketing manager at a roofing company. We mainly service the New York area, but we’ve recently started working in New Jersey. Our main focus is in New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We were running ads and brought a lot of leads, but we were losing them. We needed someone to do appointment setting for us.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides appointment-setting services via phone calls. We run ads on different channels and receive leads through phone and email. Our main priority is to call the customers. If they don’t answer, we reach out to them via email.

I interviewed them and checked their communication skills. Once I was satisfied, they sent me the invoice, and we were able to start.

We sometimes receive construction requests from businesses and sometimes from homeowners themselves, so it depends on who's filling out the form.

What is the team composition?

Three teammates are working on the project.

How did you come to work with Appointment Setter Online?

We found them online. In April of last year, we interviewed a couple of service providers. They were the only ones that aligned with us because they only focused on appointment setting.

How much have you invested with them?

We pay them monthly, and we’ve spent between $60,000–$70,000 so far.

What is the status of this engagement?

We found them in April 2024, and the onboarding process took around a month. We were able to onboard them at the end of April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The number of booked appointments has increased, and we’ve been able to convert around 80% of the leads. The team has definitely saved us a lot of time. We tried to hire agents on-site previously, but we weren’t able to get any good agents.

The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start.

Now, the three agents know everything about the roofing business. We have access to the recordings, so we can hear how they can answer any question a prospect might have. Appointment Setter Online has over-delivered what we expected from them.

How did Appointment Setter Online perform from a project management standpoint?

We have weekly meetings via Google Meet, and they give us the progress. We also manage a Google Sheet where we see how many leads have been closed and how many were not interested. The team is definitely delivering the target, and we’re happy with that.

They gather all the information from the prospect and put it in our CRM. Then, we allocate the nearest specialist, who goes to the site, provides the estimate to the client, and closes the deal.

What did you find most impressive about them?

The team is very trained. They have the same information about the roofing business as our specialist, who goes on-site. That’s their biggest strength. They even close deals over the phone, which is normally done by a specialist after visiting the site and giving a detailed inspection of the roof.

They are also quick. As soon as they land, they try to call the leads within a few seconds, which helps us convert more deals into inspections and estimates.

Are there any areas they could improve?

No, they’re doing good so far.

Do you have any advice for potential customers?

If you’re in the construction or home service business, they know what they’re doing. Their onboarding process is great. They train the representatives very well and master the industry. Definitely give them a shot.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Apr. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"The team doesn't miss any calls, and there's always one person available at the desk."

Jul 9, 2025

Marketing Manager, Locksmith Services Company

Anonymous

Consumer products & services
New York, United States
11-50 Employees
Phone Interview
Verified

Appointment Setter Online provides call center services for a locksmith services company. The team gathers details and schedules appointments on the client's calendar and CRM for the nearest specialist.

Appointment Setter Online's efforts have met the client's expectations. The team has followed the client's strict policy of answering calls within 10 seconds, excelling at it so far. Appointment Setter Online's project management and quick response times are hallmarks of their performance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the general manager of a locksmith services company that deals with automated and residential locks. We provide 24/7 service, so if someone has a problem with their lock, they can call us, and we will go there immediately. I manage the company and work with two other locksmiths.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We hired Appointment Setter Online to answer calls when we are unavailable. We needed someone to answer the phone and book appointments for us.

SOLUTION

What was the scope of their involvement?

We usually receive calls if a customer has a lock problem. We run ads and other things so people can see the phone number and neighborhood. When we receive a call, Appointment Setter Online schedules the appointment on our calendar and CRM so that the nearest specialist can go and fix the lock. The team works remotely for us.

The team takes details when they receive a call, such as what type of lock it is. We have explained to Appointment Setter Online everything about the locks, and they know what we do and don't do. The team filters out the locks and then books the appointment.

Sometimes, the team calls customers back, but their responsibility is primarily answering calls.

What is the team composition?

We have four people from their team. One works a regular schedule from 9 a.m. to 5 p.m., another works from 5 p.m. to 11 p.m., the third one works during the night, and the last teammate works on weekends. Our main point of contact is their team lead.

How did you come to work with Appointment Setter Online?

I found them through Clutch.

How much have you invested with them?

We pay them $5,000 a month, around $15,000 so far.

What is the status of this engagement?

We started working together in April 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a strict policy that no call should go more than 10 seconds without being answered, so Appointment Setter Online should answer within that time. The team also has specific questions to ask before booking an appointment, which they must ask. Appointment Setter Online is doing well, and we're satisfied with their work.

We haven't experienced issues during the three months we've been working with them.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online's team lead takes care of the project management. We hold weekly meetings, and he shows us all the stats, the number of inquiries, and the wait time for the customer. We are satisfied with the team. We communicate via WhatsApp.

What did you find most impressive about them?

We are impressed with their response time. A customer can see four to five ads on Google after a few seconds, on their search page, YouTube, or anywhere else. It's a challenging thing to ensure that if a customer calls, they book the appointment.

It's a one-time opportunity: if the customer has booked a locksmith, they won't book a second one. Appointment Setter Online receives the call within a few seconds. The team doesn't miss any calls, and there's always one person available at the desk.

Are there any areas they could improve?

Appointment Setter Online is doing well so far. We've had no problems in the last three months.

Do you have any advice for potential customers?

Give Appointment Setter Online all the details that you need. Explain everything to the team, and they will excel at working with you. We've given Appointment Setter Online detailed instructions, and they follow them and our process.

RATINGS

5.0

Back Office Outsourcing Sales Outsourcing Social Media Marketing
$10,000 to $49,999
Feb. - May 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online was the best in their field."

Jul 8, 2025

CEO & Owner, Primer Branding

Terry Card

Advertising & marketing
Pittsburgh, Pennsylvania
51-200 Employees
Phone Interview
Verified

Appointment Setter Online provided appointment setting and sales outsourcing services for a marketing agency. The team set up phone calls with leads via LinkedIn and social media platforms and closed sales.

Appointment Setter Online increased the number of leads and achieved a conversion ratio of 30%–40%. The team showcased impressive skills to convert customers and close sales. Appointment Setter Online delivered work on time and communicated via Microsoft Teams and Zoom.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of Primer Branding. We provide marketing services for companies to boost their sales and generate new prospects. We don’t have a specific industry; we deal with customers from all types of industries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

I was looking for an innovative company to provide appointment-setting services.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provided appointment setting and sales outsourcing services. They were also responsible for closing deals. The team set up B2B appointments via phone calls. Appointment Setter Online first did marketing on LinkedIn and social media platforms to attract people looking for marketing services. Then, the team scheduled an appointment and converted them into a sale.

What is the team composition?

We worked with three people from Appointment Setter Online, including the appointment setters. The fourth teammate was responsible for closing sales.

How did you come to work with Appointment Setter Online?

I found them on Google. I had a discovery call with a teammate who introduced me to their agents. He presented me with some good options for the agents and introduced me to some representatives. I was pretty impressed by their profiles and communication type, so I decided to give them a chance.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We worked together from February–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was truly satisfied with their services. The number of leads increased, and the conversion ratio of those leads and prospects was around 30%–40% higher than I achieved before.

How did Appointment Setter Online perform from a project management standpoint?

They were never even 10 minutes late. We used Microsoft Teams and Zoom to communicate and share all the documents related to the project.

What did you find most impressive about them?

Appointment Setter Online was the best in their field. The team knew how to grab the customers' attention and convert them into a good sale. The team's phone call skills and reporting time were great, and they were quite professional.

Are there any areas they could improve?

No, I can’t remember anything. I had a great experience with them.

Do you have any advice for potential customers?

During the discovery phase, discuss each aspect of the project. It might take a good amount of time, but discuss it clearly, and Appointment Setter Online will deliver.

RATINGS

5.0

Sales Outsourcing
$10,000 to $49,999
Sep. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online consistently aligns their strategy to support our growth targets."

Jul 4, 2025

Head of Production, Webcore Digitals

Audra Taylor

Advertising & marketing
Dover, Delaware
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides sales outsourcing and appointment setting services for a publishing company. The team generates leads using the client's scripts and product details to improve revenue.

Thanks to Appointment Setter Online's work, the client has seen a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. Appointment Setter Online provides real-time updates, quality checks, impressive reporting, transparency, and outstanding professionalism.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the head of production at Webcore Digitals, a publishing company that helps with e-commerce businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help with sales and appointment setting over phone calls.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides us with B2B appointment-setting services to increase our revenue. We initially closed sales by ourselves, but Appointment Setter Online's specialists have trained on the closing part and now handle that for us. We've given them our scripts, product details, and information about our business.

What is the team composition?

We work with two appointment setters and one closer from Appointment Setter Online. The closer started working after two weeks, once the training was completed. We also work with a team lead, a trainer, and their CMO.

How did you come to work with Appointment Setter Online?

Our team found Appointment Setter Online on Google and set an appointment with them. We talked to Appointment Setter Online's CMO; it was a great experience. We chose them because we experienced professionalism and commitment that was truly rare in the appointment-setting industry.

How much have you invested with them?

We've spent $28,000. We've agreed on a monthly rate per teammate, depending on their position.

What is the status of this engagement?

We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has helped us significantly improve the quality of our leads, with a 68.7% increase in appointment settings and a 37.8% conversion rate for closing sales. The team provides seamless integration into our systems, real-time updates, and quality checks.

Appointment Setter Online fully complies with all the regulations and standards required in our industry.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.

What did you find most impressive about them?

Appointment Setter Online consistently aligns their strategy to support our growth targets. We've never felt that they're not a part of our business; they're always part of it. They're the only company that brought appointment setters online with us, and we interviewed them as well.

Are there any areas they could improve?

Appointment Setter Online has addressed things we've previously mentioned, and they have an excellent team, so there's nothing we'd have them improve.

Do you have any advice for potential customers?

Train the Appointment Setter Online's representatives assigned to you, or at least the team leads, so that the team can scale hands-on training to others.

RATINGS

5.0

Call Center Services
$50,000 to $199,999
Nov. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Whenever we send them a message, there's always someone available to respond back."

Jun 23, 2025

Executive, Adic Pro

Anonymous

Business services
Chicago, Illinois
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides appointment-setting services for a cleaning services company. The team contacts leads and books appointments. They also manage the dispatching of the technicians for the jobs.

Appointment Setter Online has provided a cost-effective solution for the client. They have met the client's goal of contacting leads within 30-40 seconds. The team is very responsive and provides 24/7 services. The project management has been smooth, and the client has no complaints.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a cleaning services company. We provide air duct and chimney cleaning services for residential and commercial clients. Our company also offers repair services, but our primary focus is on cleaning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed someone to call leads and book appointments for our technicians to visit and provide services. We hired Appointment Setter Online for this purpose. We were getting too many leads, and our team couldn't close them all. Our team was taking around 5–6 hours to call each lead, and we were losing those leads. We wanted to contact any lead within 1–2 minutes as soon as it landed in our CRM.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online initially provided appointment-setting services. They now manage our team's dispatching and assign technicians to different jobs. We've given them detailed and complete documentation because our in-house team previously handled this. Now, whenever we receive a lead, they call them or send them a message or email to confirm the booking.

What is the team composition?

We work with an account manager who manages our team. We also have around six people working on our appointment-setting jobs. Two of those people are always available for appointment setting.

How did you come to work with Appointment Setter Online?

They were referred to us by someone. A friend who also owned a cleaning business was using them, so they referred them to us.

How much have you invested with them?

We've spent around $130,000–$140,000.

What is the status of this engagement?

We started working with them in November 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has provided us with a cost-effective solution. Before mid-2023, we had in-house appointment setters. We used to pay our in-house appointment setter $20 per hour. Now, we pay a flat fee of $1,200 per month for one appointment setter. This has been a good change.

Appointment Setter Online is meeting our goal of contacting leads within 30–40 seconds. It's been a good move.

How did Appointment Setter Online perform from a project management standpoint?

We have a fixed price, and we have never had any issues with it. The account manager manages the project and all the SLAs, and he's been good. We use a software tool for cleaning companies that has a dashboard and all the management tools within it. We utilize that for everything.

We have a WhatsApp chat for each team. We communicate on WhatsApp most of the time. We sometimes do WhatsApp calls, and all of us jump in together. We also have weekly meetings with them, where we discuss the progress of each week.

What did you find most impressive about them?

They're very responsive. We get 24/7 services, and it's never been more than a minute that they haven't responded to us. Whenever we send them a message, there's always someone available to respond back.

Are there any areas they could improve?

There's nothing they could improve on; they have been doing well for us.

Do you have any advice for potential customers?

If you're looking for someone who can contact leads within seconds or minutes, Appointment Setter Online is a good choice.

RATINGS

5.0

Call Center Services Customer Service Outsourcing Sales Outsourcing
$50,000 to $199,999
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"If anyone is looking for appointment setting or answering services, Appointment Setter Online is good."

Jun 10, 2025

Co-Founder & CEO, Backendz Software

Hady Choudary

Other industries
Houston, Texas
11-50 Employees
Phone Interview
Verified

Appointment Setter Online provides cold calling and phone support services for a software development company. The team has used HubSpot and PhoneBurner to manage outreach and receive calls.

Appointment Setter Online has delivered great results, helping the client close deals with new clients. The team has been dedicated and responsive, communicated via Slack, and managed the project using HubSpot. Moreover, the client has praised the team's consistency and the management's support.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Backendz Software, a software development company. We develop software in languages that other companies don’t use anymore, such as Java and TypeScript.

We mainly work for the government, including the US Navy, and we focus on machine learning and old equipment. We are actually the old-school software developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We’ve been working with government projects for a long time, and we recently tried to onboard more clients.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online mainly does cold calling and prospecting for us. They also handle some phone support.

In the beginning, they didn't handle inbound calls, but after 4 to 5 months, they already knew everything we do. Now they can answer customers and handle those calls; if someone calls in, they’re the first response.

We use them for our 24/7 on-call service. We have an online phone system, and they can transfer calls to our project managers if needed.

Most of the inquiries are callbacks from numbers that have reached out to us. Sometimes we get calls from ads we run. Appointment Setter Online’s job is to receive the call and schedule a good time with the project manager so they can go through the details.

We currently use HubSpot, and we gave them the logins for our accounts. For calling, we’re using PhoneBurner, which is a power dialer. They also manage incoming calls after office hours.

What is the team composition?

We’re currently working with around 12 people. Eight of them are working on outreach, and four of them answer the calls. The owner is our main point of contact.

How did you come to work with Appointment Setter Online?

They were referred by a client of ours who was using them for their project. They told us to get in touch with Appointment Setter Online.

How much have you invested with them?

We’ve spent around $75,000.

What is the status of this engagement?

We started working together in February 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has been amazing. We started with two quarters only, and they did some good outreach. We were able to close good clients outside of the government line. We expanded after seeing the results, and it’s working well for us. We’re planning to spend more with them in the near future.

If there's a technical issue or if something's wrong with the CRM or the phone system, we can address it on time because we have a dedicated person on our team who handles all the logins.
We also have access to the call recordings. If there’s a problem with the system, they usually fix it themselves. However, if they need assistance, we have an in-house project manager who takes care of it.

How did Appointment Setter Online perform from a project management standpoint?

We use Slack for communication. We also added them to our group channels. For management, we use HubSpot.

What did you find most impressive about them?

Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one. The management has been a great help.

Are there any areas they could improve?

We asked for female agents for the calls, but they didn’t have any. If they had some, that would be better. However, the male agents are good.

Do you have any advice for potential customers?

I’m very happy with them. If anyone is looking for appointment setting or answering services, Appointment Setter Online is good. They have good agents, and they’ve learned about our programming languages. Even new-age developers don’t know much about those languages, but Appointment Setter Online has spent the time to learn.

They do in-house weekly training about our project. They go deep into the project so they can easily communicate with clients. I definitely recommend them to anyone with an IT company looking for a good partner who can understand their project.

RATINGS

5.0

"We're trying to expand, so it's definitely been very good."

Sales Outsourcing
$10,000 to $49,999
Jan. - Nov. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They were courteous and treated authors with care.”

Apr 11, 2025

Author, Tubi Book

Tubi T

Other industries
Austin, Texas
1-10 Employees
Online Review
Verified

Appointment Setter Online provided sales support services for a book author. The team was responsible for marketing the client's books to potential readers and retailers through outreach and sales calls.

Thanks to Appointment Setter Online's efforts, the client saw an increase in online visibility and engagement from bookstores, retailers, and readers. The team executed consistently, communicated effectively, and pivoted quickly as the client's sales and marketing goals evolved.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Author of Tubi Book

Describe what your company does in a single sentence.

I am a multiple book author focused on inspiring and educating readers through impactful storytelling and insightful content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

Appointment Setter Online [link] was hired for sales support services to help with book sales, market to potential readers and retailers.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Great culture fit
Good value for cost

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They would do outreach to bookstores and readers, make sales calls, follow up with leads, help to coordinate promotional campaigns, and so on, providing periodic progress reports that made the process run smoother.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bookstores and retailers were opening up, meeting with potential buyers, all thanks to improved appointment setting and follow-ups, as were readers in our online visibility increase.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They executed consistently, communicated effectively, and pivoted quickly as my sales and marketing goals evolved.

What was your primary form of communication with Appointment Setter Online?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were courteous and treated authors with care, especially through the editing process.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

Targeted outreach to niche audiences genre specific readers helped with results a little more targeted outreach would have improved results.

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing
$10,000 to $49,999
Aug. - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team was professional, delivered on time, and quickly adapted to our requests."

Dec 22, 2025

Owner, Gabys cleaning and painting

Sam daneil

Cleaners
Canada
11-50 Employees
Online Review

Appointment Setter Online provided call center services for a cleaning and painting company. The team handled inbound and outbound calls, followed up with leads, booked appointments, and sent regular reports.

Appointment Setter Online helped the client improve their appointment scheduling and lead management. The team was professional, well-organized, and adaptive to the client's requests. They delivered on time and communicated clearly through email and a messaging app.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Gabys cleaning and painting

Describe what your company does in a single sentence.

We are Gaby’s Cleaning & Painting, a professional cleaning and painting company focused on delivering high-quality services to homes and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We partnered with Appointment Setter Online to help us boost our lead engagement and streamline the process of scheduling service calls. Their role was to take the pressure off our sales team by contacting potential clients, answering basic questions, and booking appointments directly into our calendar.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Pricing fit our budget
Referred to me
Company values aligned

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their work included handling inbound and outbound calls, following up with leads, booking appointments directly into our calendar, and keeping us updated with regular reports. They also ensured that every client inquiry was addressed professionally and promptly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to their support, we noticed a significant improvement in appointment scheduling and lead management. Fewer inquiries were missed, and we were able to convert more potential customers into actual service bookings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was well-managed and organized. The team was professional, delivered on time, and quickly adapted to our requests.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication was clear, and they were always ready to adjust their approach when needed.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

Overall, our experience was excellent. The only small suggestion would be more detailed reporting to track trends over time, but even without that, their service added great value.

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing
$10,000 to $49,999
July - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were responsive, communicative, and always ready to adjust their approach when we needed changes."

Dec 22, 2025

Owner, Global towing

Natalia Andreson

Automotive
Canada
11-50 Employees
Online Review

Appointment Setter Online provided outbound and inbound call support, lead follow-ups, appointment setting, and accurate communication with prospects for a towing company.

Appointment Setter Online helped the client improve their number of booked appointments and communication with potential customers. Their outreach and follow-up helped the client convert more inquiries into actual service calls. The team was organized, professional, and adaptive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Global towing

Describe what your company does in a single sentence.

Global Towing is a professional towing and roadside assistance company providing fast, reliable service to drivers in need.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We hired Appointment Setter Online to help increase our lead generation, improve appointment scheduling, and ensure potential customers were contacted and booked efficiently so that our team could focus more on delivering quality towing services.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appointment Setter Online provided outbound and inbound call support, lead follow-ups, appointment setting, and accurate communication with prospects. Their role included identifying qualified leads, scheduling service calls, confirming appointments, and providing regular updates on progress and results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with Appointment Setter Online, we have seen an improvement in the number of booked appointments and better communication with potential customers. Their outreach and follow-up helped us convert more inquiries into actual service calls, which has had a positive impact on our business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was organized and professional. Deliverables were completed on schedule, and the team adapted quickly to our needs.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive, communicative, and always ready to adjust their approach when we needed changes.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

Overall, the experience was very positive. If we could suggest one improvement, it would be even more frequent performance updates to help with forecasting and planning — but this was a small issue compared to the value they provided

RATINGS

5.0

Showing 21-30 of 46 Reviews

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 29

Overall Review Rating: 5

Source: Clutch

Last Updated: December 22, 2025

Business Entity

Business Entity Name	Appointment Setter Ltd
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	May 27, 2025
Status	Active
Last Updated	May 27, 2025
ID	16477006

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	June 12, 2025

Learn More About The Clutch Verification Process

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Appointment Setter Online

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Review Highlights

Effective Training and Onboarding

Strong Project Management

Effective Lead Generation

Successful Appointment Setting

Professional and Courteous Service

Room for Improved Reporting

Reviews mentioning:

Appointment Setter Online Reviews

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