Datarob

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Co-Founder at Livee, an AI-driven system that automates the process of creating interior landscaping proposals for businesses including client screening, concept designing, budget and service calculations, pdf presentation for customers and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob, and what were your goals?

We hired them for the research for a custom contacts database, setting up and running email and LinkedIn outreach campaigns, warming up our mailbox and fixing deliverability issues in case of any problem, and scheduling conversations with potential clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

Personal recommendation

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The project consisted of generating a contacts database according to our ICP, developing the appropriate messaging, reaching out to those contacts, communicating and scheduling demo calls with them for us. Apart from that, the project also included regular check of the domain health and email deliverability, provision of reports and the statistics, and chat communication.

How many resources from the vendor's team worked with you, and what were their positions?

Customer Success Manager, SDR, Researchers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They’ve generated a database of 800 contacts from all over the world, which is a lot for our niche. They’ve also given us excellent results in terms of scheduling appointments and demos with potential clients.

How effective was the workflow between your team and theirs?

There was no lack of communication with their team whatsoever. We used Telegram as a messenger.

What did you find most impressive or unique about this company?

They have done everything according to our needs despite the research being difficult.

Are there any areas for improvement or something they could have done differently?

Everything was great. We get a pack of leads we were interested in.

BACKGROUND

Please describe your company and your position there.

I'm a Founder of an IT Outsourcing and Development company that is engaged in the development of high-quality blockchain platforms, mobile applications, web services, and complex IT projects based in Switzerland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob, and what were your goals?

Without time resources to manage the in-house SDR team, we hired Datarob to promote our Blockchain development services via different outbound channels to new markets.

SOLUTION

How did you select this vendor and what were the deciding factors?

Partners referred Datarob to us.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

During our first meetings, we developed and analyzed our ICP ( Ideal Customer Profile), the main pros to highlight in our script, and discussed potential markets for outreach. Before starting any outbound activities Datarob set up and warm-up our email servers and showed the first leads butch for approval. Everything was smooth and quick, I always received feedback from the team very fast.

How many resources from the vendor's team worked with you, and what were their positions?

From our side, I was the main point of contact. Datarob team: Sales Development Representative, Researcher, Customer Success Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

For now, we’re contacting around 2000 prospects per month and usually have 6 - 10 qualified calls from the outbound channel which is pretty good for such a competitive market as Blockchain engineering. Thanks to responsive Datarob’s team, we’re adjusting our strategy very fast.

How effective was the workflow between your team and theirs?

As I mentioned before, the Datarob team is super responsive. Aside from our weekly meeting, I’m able to contact any team member via chat at any time.

What did you find most impressive or unique about this company?

I want to highlight their goal-oriented mindset. Unlike other lead gen companies we partnered with, Datarob charged us after providing results.

Are there any areas for improvement or something they could have done differently?

Everything is great. Maybe they could add cold calling.

BACKGROUND

Please describe your company and your position there.

I'm a Founder and Managing Director of the official transportation partner for Uber in Ukraine. We are on the market since 2016 and are represented in multiple Ukrainian cities (Kyiv, Odessa, Lviv) with over 3K drivers connected to Uber via UBG.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob?

Having our own Sales Reps with no in-house Marketing Specialist, we needed a Market research and generation of a custom database to boost our B2B Sales' productivity.

What were your goals for this project?

After the decision to join the Uber4Business program we needed to generate a database of 4K qualified leads by Jan, 2021. We also needed our email domain and mailboxes to get set up and prepared for cold outreach campaign.

SOLUTION

How did you select Datarob?

We selected datarob after my partner's personal recommendation

Describe the project in detail.

Prior to kick-off, we received a lead base sample of 100 leads for our review. After our approval, we had a general meeting to discuss the campaign goals in detail and a kick-off call, where we determined the project roles and time ranges. The project launch happened after 2 weeks after the business decision to move forward with this vendor. The email setup and preparation took 1 week. We received every 500 leads for our approval every 2 weeks.

What was the team composition?

We got a Customer Success Manager, a Data Researcher Team Lead and a Business Development consutant on the vendor's end and a Sales Director and Sales Exec assigned on our end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have gained 3 paying corporate customers out of Datarob's leadbase by far and are in deep discussions with 7 other companies.

How effective was the workflow between your team and theirs?

We were in touch with the entire project Team on a daily basis via Telegram chat and have contacted the CSM via phone once any urgent matters occured. We had weekly meetings with the Data Research Team Lead and CSM to share feedback and our corrections on the Ideal Customer Profile. For any other matters, we used emails and Google spreadsheets. We had 2 separate meetings with an SDR consultant to set up our Sales Dev strategy.

What did you find most impressive about this company?

I like how fast folks reacted to our feedback and their willingness to help us with meeting our business objectives. The transparency of the entire process is another "pro" of working with Datarob.

Are there any areas for improvement?

None by far

BACKGROUND

Introduce your business and what you do there.

I’m a sales executive for an IT out-staffing company. We work mostly for North American and European companies. We mainly focus on engaging senior software developers for long-term.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Datarob?

We needed a company to provide digital marketing services in order to increase our sales.

SOLUTION

What was the scope of their involvement?

Datarob provides us with digital marketing services. They come up with our digital marketing strategy and do strategic consulting for us in finding leads. They help us negotiate the process. We also received a great deal of consultation regarding PPC. 

The team also helped us to reorganize our site to make it more promotional and catchy for new clients. We drew a picture of goals we wanted to achieve, and they helped us to understand our vision. We’re continuing our cooperation because it’s been successful. 

What is the team composition?

There are three researchers, email marketing specialists, two sales development reps (SDRs), and an SEO team that we partially involved.

How did you come to work with Datarob?

I was referred to Datarob by the owner. We went with them because their price was the best.

How much have you invested with them?

We spend $10,000 monthly.

What is the status of this engagement?

We started working together in October 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are successfully working together as partners. It’s been very good. We’re quite excited because we’re seeing 50 leads per month. We have 5,000 clients that came to us and started working with us thanks to Datarob’s services and support.

How did Datarob perform from a project management standpoint?

Since COVID-19, we work remotely. We communicate via Zoom and Skype. If a question is urgent, I have the ability to call any of the members of the group and ask for what I need.

What did you find most impressive about them?

We obtained clients due to our cooperation with Datarob. We are working with five top Silicon Valley companies and Datarob helped us get them as clients.

Are there any areas they could improve?

Everything is good. My CEO and I are completely satisfied with their services.

Do you have any advice for potential customers?

If you have some problems with sales and can’t afford a huge marketing or sales department or have some internal problems and need reorganization, I strictly advise you use Datarob to improve sales and the marketing process. They’re a good partner.

BACKGROUND

Please describe your company and your position there.

I am a BizDeveloper a video-analytical software mostly in security or smart-cities applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob, and what were your goals?

We outsourced to Datarob the initial Lead Generation through LinkedIn

SOLUTION

How did you select this vendor and what were the deciding factors?

Datarob convinced through attentiveness to our needs and a solid proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Datarob prequalified, based on our criterion, leads who would profit from using our SW and set-up initial calls for us.

How many resources from the vendor's team worked with you, and what were their positions?

two - the client manager and the researcher

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Fair, the expected number of prequalified leads was delivered.

How effective was the workflow between your team and theirs?

Prompt communication per Email, Telegram or calls.

What did you find most impressive or unique about this company?

Their readiness to adapt to customers' demands is impressive.

Are there any areas for improvement or something they could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

I'm CEO of the software development company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob?

Find new clients on the new markets.

SOLUTION

How did you select this vendor and what were the deciding factors?

Personal recommendation

Describe the project in detail and walk through the stages of the project.

They had to generate leads using different channels. They also helped to set up and warm up our domain for the outreach. Created and launched several campaigns. We had chat communication and support. The team also provided us with reports.

How many resources from the vendor's team worked with you, and what were their positions?

SDR, Researchers, and a CSM(Customer Success Manager).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They reached out to prospects via different channels and got a great result in scheduling the calls.

How effective was the workflow between your team and theirs?

We had a Telegram channel that we used to have everybody on the same page. We also used Google meet and Zoom for our calls. All the materials were shared via email.

What did you find most impressive or unique about this company?

Datarob is an extra flexible and customer-oriented company. Real 24/7 availability.

Are there any areas for improvement or something they could have done differently?

I don’t know yet. Everything is good as of now.

BACKGROUND

Please describe your company and your position there.

Complex solution for VoIP: CallBack, IVR, Autocall, Condition time, Greeting message, Record call, Redirect call, SIP/Queue/Number/Voicemail, Internal sip account and etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob?

Custom database research and validation.

What were your goals for this project?

Obtain new clients from cold outreach.

SOLUTION

How did you select Datarob?

Personal recommendation and clutch profile.

Describe the scope of their work in detail.

• Generated and contacted database (3.000 contacts)
• Mail deliverability spam audit
• Emails marketing consultation
• Warm up the mailbox for cold outreach
• Email templates validation

What was the team composition?

Customer Success Manager, Data Researcher, SDR.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team was always responsive, responded to all our questions, and met all our demands. We're sure we've got the best solution.

How effective was the workflow between your team and theirs?

We use telegram and zoom for daily communication. Everything was effective and clear.

What did you find most impressive about this company?

They do know what they are doing with deep expert knowledge. The main thing is that they understand what we need and listen to us. They're more like a partner than just a service provider.

Are there any areas for improvement?

We hope we'll know each other better while working together, but as for now, everything is good.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director at Promwad. Promwad is a software & hardware product development company. We help our clients level up their business with new electronic devices and software solutions for the global B2B and B2C markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob?

Research for custom contacts database, linkedin and email campaigns, setup and configuration email services, setting and warming up our mailbox and linkedin account, mail audit, fixing deliverability in case of any problem, outreach.

What were your goals for this project?

We wanted to expand the market and find new clients.

SOLUTION

How did you select Datarob?

Found the article on Medium than had 3 intro calls

Describe the project in detail.

Checking the domain health, spam testing and solving the email deliverability problems if there are any, manual warm up, Weekly reporting and chat communication if the need arises, database generation and creating workflows from the scratch for the new campaigns.

What was the team composition?

Customer Success Manager, SDR, Researchers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve created several workflows for each industry and that gave us a great result in terms of data research and appointments with a new clients. We had our 1000 contacts per month

How effective was the workflow between your team and theirs?

For the most cases we used Telegram as it’s a fast and convenient way for communication, but also we used Zoom calls and Email communication.

What did you find most impressive about this company?

They’ve always managed to do what we want even though the research is difficult. 

Are there any areas for improvement?

All OK

BACKGROUND

Please describe your company and your position there.

Don`t Panic Agency - it`s an IT recruitment agency. I`m a CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Datarob?

Email audit, email deliverability fixing, warmup for our corporate mailboxes, outreach database generation.

What were your goals for this project?

We want to reach out to new companies to drive our bussiness` growth

SOLUTION

How did you select Datarob?

Reference from the local market

Describe the scope of their work in detail.

Email and GSuite audit and reconfiguration, email deliverability fixing, spam tests and domain health tests and setup , manual and automated warmup durng two months, updates and reports every two-three days, generation of outreach database for new compaigns

What was the team composition?

Project manager and email deliverability expert

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything was configurated and we have excellent delivery and open rates for our emails

How effective was the workflow between your team and theirs?

We used Telegram messenger for daily communication

What did you find most impressive about this company?

They always tried to do more than we expected. Guys are always responsive.

Are there any areas for improvement?

Not for this project